PHYSICAL PLANT 2013 -14 ANNUAL REPORT
2013-14 ANNUAL REPORT
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Enhancing • Building • Serving
HATTIESBURG CAMPUS
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PHYSICAL PLANT 118 College Drive #5058 Hattiesburg, MS 39406-0001 WORK CONTROL CENTER Phone: 601.266.4414 Fax: 601.266.4444 Email: physicalplant@usm.edu www.usm.edu/physical-plant USM Physical Plant @USMPhysPlant USM Physical Plant
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CORE VALUES SERVICE
We are dedicated to satisfying our customers by providing quality service. We believe in selfless giving, putting the greater good ahead of personal needs. Motivated by the desire to deliver excellence, we will continue to meet the needs of faculty, staff and students, while maintaining and improving university facilities.
RESPONSIBILITY
We are accountable for our actions. We recognize the immense responsibility we have as individual employees and as a department to be consistent and exemplary in our performance, and to hold each other accountable when expectations are not met.
RESPECT
We listen carefully and act with courtesy and kindness. We respect ourselves and show respect to others, regardless of background, status or walk of life.
MISSION
STATEMENT The mission of the Physical Plant department is to construct, enhance and maintain the physical environment of The University of Southern Mississippi in a manner that is conducive to the education, research, service and safety of our community.
INTEGRITY
We act with honesty and integrity, not compromising the truth. We believe in earning the respect and trust of others by providing professional and reliable service.
TEAMWORK
We believe that teamwork provides greater results. We believe in working together, with our campus customers and with fellow employees to support the mission of The University of Southern Mississippi and goals of the Physical Plant.
STEWARDSHIP We are caretakers of the physical environment of the university. The duties we perform and service we provide will reflect our acceptance of the trust bestowed upon us as stewards of the physical environment of the university.
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BY THE NUMBERS 2011-12
2012-13
2013-14
TOTAL WORK REQUESTS
8,064
8,637
9,120
ACCEPTED WORK REQUESTS
7,514
8,195
8,647
REJECTED WORK REQUESTS
550
442
473
PREVENTATIVE MAINTENANCE ASSIGNMENTS
5,229
6,571
6,197
TOTAL NON-PM WORK ORDERS
9,528
9,834
9,799
$71 MILLION
IN MAJOR CAPITAL IMPROVEMENTS
PROVIDING SUPPORT FOR 315 60 42 33 13 17
Acre Campus Student Community Support Facilities Academic and Administration Buildings Residential Facilities Athletics Facilities Physical Plant Facilities
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CUSTOMER SATISFACTION RESULTS Level of satisfaction with the courtesy and professionalism of Physical Plant staff 70
Spring 2013
60
Fall 2013
50
Spring 2014
40 30 20 10 0
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
N/A
Level of satisfaction with the response time for Physical Plant work request 50 40 30 20 10 0
60
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
N/A
Level of satisfaction with overall quality of work performed by Physical Plant
50 40 30 20 10 0
4
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
N/A
For a complete list of results, visit www.usm.edu/physical-plant
TORNADO RECOVERY PROGRESS • • • • • • • •
Completed repairs and restoration of Ogletree Alumni House Completed Rose Garden and Lake Byron phases of Landscape Restoration Plan Completed Southern Hall roof repairs Completed McLemore Hall roof and interior repairs Fine Arts Complex repairs and renovations near completion Kennard-Washington Hall interior and roof repairs under way Hattiesburg Hall roof repairs under way Honor House, Human Performance and Recreation Building and College Hall roof repairs to begin soon
PROJECTS IN PROGRESS • • • • • • • • • • • • • • •
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Lucas Administration Building fountain repairs Lucas Administration Building foundation repairs Energy Reduction Retrofits Project Scianna Hall Asbury Hall Century Park South Residential fire sprinkler installation Polymer Science HVAC upgrade Pete Taylor Park baseball weight room North 31st Avenue and Pearl Street parking lot Pride Field to Scianna Hall pedestrian pathway Joseph Greene Hall elevator repairs Union Complex elevator repairs Pride Field renovations Bond Hall east end renovations
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MAJOR ACCOMPLISHMENTS • • • • • • • • • • • • • • • • • • • • • • • •
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Completed Polymer Science Auditorium renovations Constructed UPD safe room in Bond Hall Inspected and maintained all security, fire alarm and sprinkler systems across campus Ensured compliance with all safety and ADA regulations for all facilities Completed College Hall waterproofing project Completed Power House new lighting installation and roof repairs Completed upgrades to Theatre and Dance HVAC system Resurfaced track of Soccer/Track and Field Complex Completed M.C. Johnson Natatorium fire restoration Completed foundation repairs to the east end of Forrest County Hall Completed renovations of front landscape of the Payne Center Installed centralized, online-based irrigation system Demolished and leveled multiple, outlying properties Diverted a total of 444,434 pounds of material away from the landfill and into the recycling stream through efforts of the Office of Sustainability Recycled 136,337 pounds of material during eight-week national competition, RecycleMania 2014 Two additional gameday recycling programs launched by the Office of Sustainability Cleaned campus grounds and facilities after every athletic team event Completed repairs and renovations of Bennett Auditorium Restored campus grounds and facilities following winter storm Upgraded substation and electrical infrastructure during campus-wide power outage Repaired roof of Jones Hall Completed Pride Field lighting project Recognized for third consecutive year for tree conservation efforts by Tree Campus USA Contributed 100% to The Campaign for Southern Miss
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Southern Miss Strives to Lessen Environmental Impact BY: NIKKI SMITH As part of the Office of Sustainability’s Climate Action Plan, The University of Southern Mississippi is working toward climate neutrality -- a net zero carbon footprint by 2050. The goal is to have zero impact on the environment from campus operations. According to Haley McMinn, assistant director of sustainability at Southern Miss, the vast majority of carbon emissions on campus come from building operations, large square footage and transportation. “It is an important and necessary goal that our institution and our office takes very seriously,” McMinn said. “In an environmental and economic climate where things are beginning to change, resources are getting more expensive and budgets are getting tighter, it is imperative that we succeed to remain viable as an institution, for decades to come.” “As an institution we must operate as good stewards of the environment, of our people and of our use of resources across the board. It’s both the right and smart thing to do.” Some of the efforts that have helped to achieve this goal include the following: > The implementation of widespread lighting retrofit projects > The installation of variable frequency drives > Upgraded power plants and boilers > The installation of building automated controls “Perhaps most importantly, we work to educate faculty, staff, students and community members about living sustainably,” McMinn said. “It is this education that ensures the success of operational changes and extends our reach and impact beyond our institution’s walls.” Earlier this spring, Southern Miss reported to the American College and University Presidents’ Climate Commitment an updated Greenhouse Gas Emissions Inventory showing a baseline comparison decrease in overall carbon dioxide equivalent of 28,748 metric tons, meeting the 2015 25% reduction goal early. “This is a huge success for our institution, and with hard work and support from all over campus, we have reached this milestone goal two years early,” McMinn said. Because of the university’s extensive recycling program, Southern Miss keeps an average of 37,000 pounds of recyclable material from ending up in a landfill each month. Southern Miss ranks in the top 36 percent of 365 schools nationwide for collecting the highest gross weight of recyclables. The six-year-old recycling program is described by the Office of Sustainability as universal, comprehensive, single-stream and desk-side. Every office, classroom and residence hall room is equipped with blue cans for faculty, staff and students to place all allowable recyclable materials. The collected material is then taken to a local recycling facility, Sumrall Recycling, where it is weighed, sorted and processed to sell to manufacturers. Nearly 437,414 pounds of recyclables have been collected this fiscal year alone. The program is steadily growing, and the numbers increase each year. The materials collected on campus are paper, plastic, cardboard, aluminum and tin. The most recycled items on campus are paper and cardboard. Along with the recycling program, the Office of Sustainability is working to roll out the Sustainability Pledge and a Green Office Certification program, in addition to other events designed to spark campus-wide involvement. The Green Office Certification program will provide training to all interested employees or offices on how to “green” their operations, provide a “green rating” to offices and departments who submit a certification report, and assist with onsite visits in which Sustainability staff can provide feedback and guidance. “I believe this program has the potential to generate some additional buy-in to the Southern Miss Green Initiative and allows us the opportunity to give hands-on help to campus constituents that want to do more,” McMinn said. Recyclethon, a four-week recycling competition held on campus among all the departments, brought in a total of 41,752 pounds of recyclable material. The Physical Plant Planet Protectors won the competition with a total of 16,146 pounds of recyclables. For a detailed list of accepted materials, pick-up schedule or other events and programs, please visit www.usm.edu/green/.
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The University of Southern Mississippi Continues to Stress Energy Savings BY VAN ARNOLD The University of Southern Mississippi has undertaken significant changes in energy consumption and efficiency that have resulted in a savings of more than $10 million since 2009. Facilities across the Hattiesburg campus – including those designated for academics, athletics, residence life and dining – continue to be examined to determine amounts of energy used, cost, and the energy-use infrastructure in each building. The university’s Physical Plant reviews utility data, targets “hot” spots (high-energy consumption areas of campus), and makes adjustments that have minimal impact on building occupants and materials. The Mississippi Board of Trustees of State Institutions of Higher Learning (IHL) has mandated that all universities reduce energy consumption by 30 percent by the end of fiscal year 2015. Southern Miss currently operates at a 29.5 percent reduction. Some important energy-saving efforts undertaken by the university include the following: Equipment and mechanical changes in plants that include the installation of energy-efficient technological features Energy-efficient lighting upgrades Implementation of night, weekend and holiday setbacks on heating, ventilating and air conditioning (HVAC) Education and increased communication with faculty, staff and students on how they can help reduce consumption
“More than $10 million in savings since 2009”
“In addition to our HVAC holiday setbacks, efforts such as powering down computers and turning off lights go a long way to reduce our utility consumption,” said Dr. Chris Crenshaw, associate vice president for facilities planning and management. “When the university spends less on utilities, these energy savings truly impact everyone. The more participation we receive, the more impactful these savings will be to our campus community.” In 2009 Southern Miss established an Energy Management Team, consisting of the superintendent of HVAC, an energy management control specialist, an electrical engineer and an energy consultant. This group developed an Energy Management Program that analyzes, reviews and recommends ways to reduce energy consumption and greenhouse gases. The team monitors energy usage daily and meets monthly to review energy issues. Also, a quarterly brainstorming session is held to review new technologies. Mississippi Public Universities have saved $70 million over the past eight years through efforts to reduce energy consumption and increase energy efficiency, a report made recently to the Board of Trustees revealed. These savings are the result of a system-wide effort to improve facilities and equipment, track usage and performance, and leverage in-house expertise and partnerships to share best practices. “Many hands were involved in creating these cost savings, and they are to be commended for their hard work,” said Trustee Ed Blakeslee, a member of the system-wide Energy Council. “This demonstrates that our
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CHALLENGES AND HURDLES While our Physical Plant accomplishments are varied and far-reaching, we continue to have many challenges as we work toward our goals for the coming years. • • • • • • • •
Lack of financial resources Lack of human capital – Down over 60 employees compared to peer institutions Lack of legislative funding Aging building inventory – 69% of buildings are 25 years or older Escalating deferred maintenance costs Lack of Physical Plant office space Increase in litter and trash and decrease in personal responsibility Staying up to date with changing technology and equipment
GOALS AND OPPORTUNITIES In spite of the challenges, we will continue to serve with excellence and strive to meet the needs of all faculty, staff and students. We look forward to achieving the following goals as we abide by our mission of constructing, enhancing and maintaining the physical environment of The University of Southern Mississippi: • • • • • • • • • • • • • • • •
Educating faculty, staff and students on litter control and sustainability efforts Updating of the university master plan Implementation of a bike and pedestrian plan Construction of a new Asbury Hall/College of Nursing Renovation of Southern Hall Completion of Scianna Hall/College of Business Completion of Century Park South Completion of Fine Arts Complex repairs and renovations Completion of all tornado-related repairs and renovations Renovation of Joseph Greene Hall Renovation of Bolton Hall Repair of Lucas Administration Building foundation and exterior Enhancement of campus landscape to compete for the top 10 most beautiful campuses Continued improvement of energy savings and sustainable efforts Continued effort and improvement on customer response and quality workmanship Improve operations with the understanding that what we do impacts student recruitment and retention
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Stewardship Award Haley McMinn
Campus Star Award Jeannette Craig
Respect Award Helen Hooker
Responsibility Award Jamerrill McGilvery
2013-14
Random Acts of Kindness Award
YEAR-END AWARDS
Teamwork Award
Patricia McFarland
Criswell Brown
Service Award Raymond Riles
Service Award
Gene Thompson
Student Employee of the Year
Integrity Award Donis Crew
Integrity Award
Kenneth Ray Barnes
Employee of the Year Caroline Sims
Dimitri Smith
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EMPLOYEES OF THE MONTH • • • • • • • • • • • •
Kenneth Ray Barnes, July 2013 Derdra Knox, August 2013 Sarah Nowell, September 2013 Kristina Marsh, October 2013 Jamerrill McGilvery, November 2013 Andrew Ory, December 2013 Butch Rogers, January 2014 Ronnie Williamson, February 2014 Gene Thompson, March 2014 Raymond Riles, April 2014 Caroline Sims, May 2014 Donis Crew, June 2014
10 Years of Service to the Physical Plant Mamie Beckum Scottie Bodie Geary Burton Pamela Brewer Ernest Cawthon Ida Coleman Margaret Craft Dicy Delaney Trent Dye Virginia Hayes John Hinton Donnie Jackson Dehlia Lenoir Aretha McCall Jamerrill McGilvery Mitchell New Susan Perkins Otis Pittman Richard Ready Michael Strickland
15 Years of Service to the Physical Plant Kenneth Barnes Florestine Barnett Tony Byrd Curtis Coleman Roddy Cooley Clifton Davidson Byron Ellis Joyce Garrigan Janet Hunter John Jones Stacey Leatherwood Patricia McFarland Keith Mitchell Kassandra Nicholson Denise Richardson Raymond Riles Tonia Shaw Sergiy Suprun Tetyana Suprun Jerry Wren
20 Years of Service to the Physical Plant Joe Barnett Criswell Brown Tommy Dye Terry Folks Paul Lott Albert Marsh Andrew Ory Caroline Sims Edith Stokes Quester Swangain Ronnie Williamson
25 Years of Service to the Physical Plant Richard Ford
30 Years of Service to the Physical Plant Jimmy Draughn Rita Hailey-Burks Lee Heidelburg Vera Robinson
35 Years of Service to the Physical Plant Odis Ruth Travis 12
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THE PHYSICAL PLANT WOULD LIKE TO THANK OUR CAMPUS COMMUNITY FOR THEIR CONTINUED SUPPORT, PATIENCE AND UNDERSTANDING AS WE CONTINUE TO ENHANCE THE EXPERIENCE EACH OF YOU HAS ON OUR CAMPUS, BUILD FACILITIES THAT WILL SUPPORT FUTURE RESEARCH, AND SERVE THE NEEDS OF ALL WHO CALL SOUTHERN MISS HOME.
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