Values Framework Honor Dignity
Guiding Principles
UHS is committed to policies & practices which honor and affirm the dignity of all stakeholders including staff, residents & volunteers.
Transparency
Accountability
Contextual Awareness
UHS believes that change is possible; our staff, residents, volunteers and community all have the capacity to learn, grow and expand when we create space to listen and be responsive.
UHS recognizes that minimizing barriers to knowledge & understanding that exists for staff, residents & volunteers, supports their full commitment as an active collaborator in service of the mission and vision.
UHS believes in the shared ownership and responsibility of staff to execute the mission, vision & values of the organization.
UHS understands that there must be an intentional acknowledgement of the dynamics and conditions contributing to the present and future direction.
Center the individuality and personhood of staff, residents & volunteers Seek to amplify the unique assets staff, residents & volunteers bring to the UHS community
On micro and macro levels, we accept and learn from our challenges and failures.
Prioritize intentional inclusion
Knowledge is an important catalyst for sustainability and mission fulfillment
Continuously challenge what we think we know in service of our mission and vision Actively curate spaces, dialogue & practices which deconstruct the culture of social services in our country (i.e. dependency) Fostering a continual acknowledgment and mitigation of the privilege & positional power embedded within organizational, partner & service delivery dynamics
Value in Action
Growth Mindset
Openly accept the growing pains associated with a responsive and dynamic body of work, landscape and populations Sustainability requires a commitment to unbiased reflection and learning
Timely and consistent communication to the proper audience Honorable HR related practices Facilitate trust rooted in positive relationship building Prioritize internal communications prior to external communication efforts Clear, consistent, and openly communicated policies & procedures
Proactively create opportunities to leverage staff skills, knowledge, understanding & experience
Pursue sector innovation and move beyond the status quo
Regularly provide digestible fiscal health reports to staff
Pursue policies promoting equity/equality
Open and receptive to new and different embracing a culture of empathy & evolution
Close feedback loops, especially where staff or residents have been solicited
Embody a culture of care for staff, residents and community Policies and practices reflect our commitment to operating with intellectual and moral integrity Deeply understand our interconnectedness and intertwined success and failure Honor commitments individually, interdepartmental and as an organization Communicate and uphold clear accountability measures
Co-create systems, processes & mechanisms for holding individuals accountable
Draw context within the larger systems/structures, actively informed by the history and context from which it is embodied and operates within Nimble & responsive in our approach to services, expansion pursuits and emerging needs Well-informed, person-centered approach to engagement Subjectivity, differentiation and contextual information is centered and valued
Differentiate approaches to relationship building with staff and residents Acknowledge and actively seek to heal harm
Facilitate opportunities for feedback Actively listening for understanding
Pursue self and social awareness as a throughline Attention to and awareness of unmet needs