UHS Values Framework

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Values Framework

Honor Dignity

UHS is committed to policies & practices which honor and affirm the dignity of all stakeholders including staff, residents & volunteers.

Growth Mindset

UHS believes that change is possible; our staff, residents, volunteers and community all have the capacity to learn, grow and expand when we create space to listen and be responsive.

Center the individuality and personhood of staff, residents & volunteers

Seek to amplify the unique assets staff, residents & volunteers bring to the UHS community

Prioritize intentional inclusion

Continuously challenge what we think we know in service of our mission and vision

Actively curate spaces, dialogue & practices which deconstruct the culture of social services in our country (i.e. dependency)

Fostering a continual acknowledgment and mitigation of the privilege & positional power embedded within organizational, partner & service delivery dynamics

On micro and macro levels, we accept and learn from our challenges and failures.

Knowledge is an important catalyst for sustainability and mission fulfillment

Openly accept the growing pains associated with a responsive and dynamic body of work, landscape and populations

Sustainability requires a commitment to unbiased reflection and learning

Proactively create opportunities to leverage staff skills, knowledge, understanding & experience

Pursue policies promoting equity/equality

Pursue sector innovation and move beyond the status quo

Open and receptive to new and different embracing a culture of empathy & evolution

Contextual Awareness Transparency

UHS recognizes that minimizing barriers to knowledge & understanding that exists for staff, residents & volunteers, supports their full commitment as an active collaborator in service of the mission and vision.

Accountability

UHS believes in the shared ownership and responsibility of staff to execute the mission, vision & values of the organization.

UHS understands that there must be an intentional acknowledgement of the dynamics and conditions contributing to the present and future direction.

Timely and consistent communication to the proper audience

Honorable HR related practices

Facilitate trust rooted in positive relationship building

Prioritize internal communications prior to external communication efforts

Clear, consistent, and openly communicated policies & procedures

Embody a culture of care for staff, residents and community

Policies and practices reflect our commitment to operating with intellectual and moral integrity

Deeply understand our interconnectedness and intertwined success and failure

Honor commitments individually, interdepartmental and as an organization

Communicate and uphold clear accountability measures

Draw context within the larger systems/structures, actively informed by the history and context from which it is embodied and operates within

Nimble & responsive in our approach to services, expansion pursuits and emerging needs

Well-informed, person-centered approach to engagement

Subjectivity, differentiation and contextual information is centered and valued

Regularly provide digestible fiscal health reports to staff

Close feedback loops, especially where staff or residents have been solicited

Co-create systems, processes & mechanisms for holding individuals accountable

Facilitate opportunities for feedback

Actively listening for understanding

Differentiate approaches to relationship building with staff and residents

Acknowledge and actively seek to heal harm

Pursue self and social awareness as a throughline

Attention to and awareness of unmet needs

G u i d i n g P r i n c i p l e s V a l u e i n A c t i o n

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UHS Values Framework by Urban Housing Solutions - Issuu