home improvement
A New Way to Manage Home Construction Projects By Dana W. Todd Homeowners in the midst of a renovation or residential construction project never have to wonder about their contractor’s schedule, changes to the project budget, or how much more the new tile choice costs. Long-time home renovation and custom home building experts Duane Johns and Roger Ketchum recently unveiled an online communication system for their clients. The new system enables homeowners to
Alair’s technology enables us to greatly increase project transparency for our clients’ benefit. log in and see daily details about their individual project’s status, such as schedule, budget, product selections, and invoices. Since dedicated project managers input information into the system daily, homeowners can view real-time updates each day of their projects. The online system, called Client Control™, enables homeowners to be some of the most informed on the planet
when it comes to the status of their new home or renovation projects with Alair Homes Charlotte. Know about Duane Johns’ and Roger Ketchum’s high quality work but never heard of Alair Homes Charlotte? The duo formerly owned and operated award-winning Advanced Renovations for the last 20 years but decided this year to seize the opportunity to serve the North Carolina region by franchising through Alair Homes. The transition enables them to provide high-tech tools to communicate daily with homeowners, so no one ever needs to get caught in the endless loop of waiting for return calls from voice mail messages. Information is available at any moment within a few seconds of logging in to Client Control. “Real-time transparency allows each client to make informed decisions,” says Johns. “We update each project budget daily so there are no surprises in the end. Homeowners get to have as much involvement in the process as they want, and our clients love the freedom to pick and choose exactly what goes into their homes. “We provide the collaborative tools needed for owner, contractor, designer, and architect to successfully complete truly exceptional projects,” Johns continues. “Clients are able to make informed decisions and changes during construction without a change penalty.” Homeowners can forget the fear of not knowing what is going on, which is the main source of friction between them and contractors. The Client Control portal has been able to erase that fear and gives homeowners the power of knowledge, including a photo progress library and detailed billing designed to make sense for those not working in the construction industry. “We have always been on a mission to provide better experiences for our clients,” Johns says, “and Alair’s technology enables us to greatly increase project transparency for our clients’ benefit. The Alair system allows us to gather the upfront information required so by the time construction begins, the project is set up for success and a stress-free experience.”u Missing instant communication in your home renovation or homebuilding project? Transition to a better way of managing your project with Alair Homes Charlotte. Contact the company at 704-332-3733 or duane.johns@alairhomes.com.
92 Home Design & Decor Magazine
October / November 2016