Concierge Brochure

The Future of Real Estate Welcome to your Property Concierge service

Your Property Concierge.

Welcome to a better place.

Whether you’re moving in or out of a home, buying, selling or leasing with us, our Property Concierge is a complimentary, personalised service that coordinates everything for you so you can focus on the things you live for.

We’re here to help you maintain, refresh, refurbish and prepare your property – whatever you need.

Are you ready to find yourself in a better place?

At your service.

You’re in capable hands, because property is what we do!

Your Upstate Property Concierge team is here to add value and remove stress.

We’ll organise any finishing touches your home needs to look its best, including renovations and professional styling, service connections, removals, storage, garden maintenance and much more.

All you have to do is focus on the things you live for, and our team will handle the rest.

Smarter

Seamless

Profit

Wholesale prices, trusted trades, experienced advice, all equalling smoother moves and renovations.

We take care of everything for you. A bespoke and efficient project management service tailored to ensure you don’t need to lift a finger.

We consult with you to minimise unnecessary expenditure and maximise your return.

Just a few things WE ORGANISE

RENOVATIONS

PAINTING

CLEANING

MAINTENANCE

STYLING

IMPROVEMENTS

PROJECT MANAGEMENT

DE-CLUTTER SERVICE

PACKING & REMOVALIST

PRE VACATE INSPECTIONS

PROPERTY REPORTS

MOVE IN CLEANS

INSURANCES

REPAIRS

SERVICES

EXIT CLEANS

SETUP

FINANCES

UTILITY CONNECTIONS

GARDEN MAINTENANCE

MOVING & STORAGE

WARDROBES INSTALLATIONS

PROPERTY MANAGEMENT

FLOOR COVERINGS

SETTLEMENT DAY SERVICES

PERMIT LODGEMENT

RUBBISH REMOVAL

MEET & MEASURES

CARPET STEAM CLEANING

POOL & GARDEN MAINTENANCE

FUMIGATION

WINDOW TREATMENTS

REMODELLING

EXTERNAL CLEANING

LANDSCAPING

BUILDING/PEST INSPECTIONS

Plus, more than 100 other home improvement services you may need.

Upstate Concierge facts.

950+

99%

5

Properties prepared

Five star Google rating

Average days on the market for rentals

48hrs

90% +

3

Turnaround time for minor works

Of concierge properties achieve over the asking price

Average weeks turnaround for major works

50+

100%

$

Trusted and tested trades

of trades vetted and insured

Payment plans available

Friendliest real estate team you’ll ever have the pleasure of meeting.

(Sure, this one’s a claim, but we consider it as fact).

3 steps closer to a better place.

Need our help? Here’s how it goes.

Step 1 We meet with you to discuss what you need done, work out deadlines, time-frames, requirements and budgets.

Step 2 You get on with life while we arrange suppliers, organise quotes, project manage, quality check and more.

Step 3 Then we celebrate the amazing outcome.

Simple - we make your property experience effortless.

House in Cromer.

Property Concierge organised painting throughout, new carpet, full kitchen renovation, landscaping and styling to transform this home for sale.

A successful sale during Covid lockdown, with 71 Buyers viewing the property, 9 registered bidders and sold for $500,000 over reserve.

Apartment in Queenscliff.

Full renovation of unit including demolition and install of new kitchen and bathroom, painted throughout, installed new floating floorboards, new built-in wardrobes, blinds, and lighting. Entire renovation completed for under $50k, leased after first open home for $155 per week over the previous price.

Apartment in Freshwater.

This apartment was transformed in a matter of days with painting, new flooring, updated electrical and new blinds throughout. Styling really elevated this property, and it now presents beautifully ready for its new owners to enjoy immediately.

House in Cromer.

Full renovation of unit including demolition and install of new kitchen and bathroom, painted throughout, installed new floating floorboards, new built-in wardrobes, blinds, and lighting. Entire renovation completed for under $50k, leased after first open home for $155 per week over the previous price.

Meet your Property Concierge.

Katherine Williams As your Property Concierge, Katherine is your go-to expert for ensuring that every detail of your property journey runs smoothly. From coordinating pre-sale preparations and overseeing renovations to taking care of the finer details of your move, she brings an unmatched level of care to the entire process.

Katherine’s strong background, which includes 10 years of running her own successful property styling business and decades of hands-on home renovation experience, has given her an intuitive understanding of what makes a property shine. This, along with her knowledge of the Northern Beaches property market, helps her take the weight off your shoulders as she expertly manages every aspect of the journey.

The Upstate Team - Strength in Numbers.

Your FAQ’s.

Answered.

1. How much does your service cost?

Nothing! Upstate’s Property Concierge is a complimentary service, here to make your life easier and your property work for you.

Our aim is to help you increase the value without you having to lift a finger. How good does that sound?

2. How much control do I have during this service?

As much as you would like! We’re happy to keep you in the loop throughout every step, or you can be “hands-off” if you prefer.

Some of our clients set a budget and tell us to tell them when it’s done. Others love to be involved. You decide!

3. How do I enlist your service?

All you have to do is ask!

Just reach out to our team and they’ll put you in touch with your concierge, who will look after you throughout the whole journey.

4. Is there anything you don’t do?

We cover any service you need for your property.

There is no job too small (such as a simple paint or cleaning project) or too big (like a full renovation).

How do I get started?

If you’re ready to sell, lease or simply thinking about a move, chat to the team that has been there, and done that.

Upstate has 100 years of experience selling residential and commercial property across the Northern Beaches, and has the team and networks to get the job done.

Let’s chat to get your property to a better place.

Here are our details: +61 02 9971 9000 hello@upstate.com.au upstate.com.au You’re always welcome to drop in to our headquarters at Level 1, Suite 15 888 Pittwater Road Dee Why, NSW 2099 We’ll brew you one of our famous coffees.

It’ll put you in a better place.

Thank You.

A New Way to Real Estate

+61 02 9971 9000 hello@upstate.com.au upstate.com.au Level 1, Suite 15 888 Pittwater Road Dee Why, NSW 2099