Commonwealth Ombudsman About
Graduate Opportunities
the community in its dealings with the Australian
graduate program. Howevers, graduates can apply for
The Office of the Commonwealth Ombudsman safeguards Government. They have oversight of some private sector
organisations. If an Australian Government agency has treated you unfairly or unreasonably, the Ombudsman can help you find a solution. Their service is free and
job vacancies or register an expression of interest for
short-term temporary employment on the Non-ongoing Employment Register.
they are independent. The Ombudsman specialises in
Please send your application by email to human.
Students, VET Student Loans, the Postal Industry, the
for a period of 12 months from date of receipt.
the following areas: Private Health Insurance, Overseas Defence Force, Immigration and Law Enforcement. The Commonwealth Ombudsman is also responsible for:
- Oversight of the Commonwealth Public Interest Disclosure scheme
- Inspection and monitoring of certain covert and intrusive powers by police and other law enforcement agencies.
What kind of work?
The Commonwealth Ombudsman does not make a
fresh decision, rather they consider the way a decision is
made and make recommendations on how the decision
or process could be enhanced. The Ombudsman is the
resources@ombudsman.gov.au. Applications will be kept
You can find more information here:
https://www.ombudsman.gov.au/what-we-do/careers
Fun Fact / Recent Project
Reviewing the Department of Home Affairs
On 22 January 2018, the Department of Home Affairs
introduced a new visitor management policy which changed the conditions of entry and entry application process for personal and professional visitors to immigration detention facilities.
oversight body when it comes to complaints. They can
The Office monitored the implementation of the policy
if the agency does not change their decision or offer a
detention facilities and engagement with stakeholders. In
assist to resolve complaints by investigating the process better explanation of the decision.
Ombudsman employees ensure the actions of agencies are fair and responsible by: - Handling complaints
- Conducting investigations
- Performing audits and inspections - Encouraging good administration
Location
Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney
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The Commonwealth Ombudsman does not have a formal
through their complaints, inspections of immigration October 2018 the Commonwealth Ombudsman provided
an issues paper to the department, outlining concerns about the policy and making 13 recommendations.
The department accepted ten of the Ombudsman's recommendations.