Health and Productivity Fiscal Year 2018 Annual Report

Improving Campus Well-Being Local Leader and Local Culture

Health & Productivity FY18 Annual Report (July 1, 2017–June 30, 2018) Anyone can be a leader in promoting a culture of well-being.

Employees who have opportunities to enhance their overall wellness are healthier and happier, which leads to greater engagement, performance, and satisfaction at work.

Health and Productivity is a unit of University Human Resources

Flexible Work Policy in Action: Division of Sponsored Programs In July 2017, the Division of Sponsored Programs, a unit of the Office of the Vice President for Research and Economic Development, embarked on a pilot to allow for a more flexible work schedule for their staff. In its first year, 15/25 (60%) have formally started either a flexible work schedule or telecommute arrangement.

My flexible work arrangement has been a huge benefit. Working remotely a few days a week alleviates the stress of commuting every day, allows me to share daycare drop off/pick up duties with my husband, and generally helps the work week go more smoothly for everyone in my family. I feel supported by my supervisors and am more productive as a result of this arrangement.

– Caite Flaherty, Division of Sponsored Programs

Goals of workplace flexibility pilot:

• supporting excellent customer service by providing consistent staff hours

• supporting staff to achieve success both at work and in their personal lives

Data also supports workplace flexibility. According to Society for Human Resource Management: • 55% of employees cited the flexibility to balance work and life issues as a very important aspect of their job satisfaction • The majority of HR professionals said that FWAs had a positive impact on several aspects of employee excellence, including employee intent to stay (74%), employee productivity (67%) and quality of employees’ work (59%)

Departments Rally Around Wellness Programs Local Leaders at College of Public Health Wellness Ambassador, HR Community and Staff Council at CPH work together to bring various opportunities to prioritize well-being such as lunch ‘n learns and organized group walks. Comments on access to these activities range from fun to team-building to improved health.

I am proud that we promote wellness activities and we talk about them as a triple win: activity, collegiality, and liveWELL Points!

Our college has an innate interest in well-being and these programs allow us to ‘walk the talk’ together!

– Kim Merchant, Wellness Ambassador for the College of Public Health

Low Cost, High Impact Wellness Programs

Walking Scavenger Hunt ‘17 BinGO Hawks!

Nutrition (Collaborative program with Student Health & Wellness)

Self-Care Confetti

997

faculty/staff participants

864

faculty/staff participants

626

faculty/staff participants

90%

My physical activity level has increased

97%

My nutrition has improved

99%

My overall self-care has improved

97%

I have seen a new area of campus because of WSC

64%

My participation was positively impacted by being able to participate with students

99%

I learned new ways to practice self-care

QPR Training Of the 45,000 people who took their lives last year, 1,100 were college students. The UI EAP is committed to assisting the UI community in feeling equipped to respond to a coworker, supervisee or student who may be distressed or having thoughts of suicide. Question, Persuade, Refer (QPR) helps participants feel more comfortable bringing up the subject of suicide by teaching the concept “ask a question, save a life.”

87 employees from 8 departments have received QPR training from our certified instructor.

QPR is available to departments, small groups and individuals.

QPR training provided an outstanding environment of growth within myself – this training deconstructed myths regarding suicide and suicide prevention and provided me with tangible action steps I can utilize. Being a part of an office group training instilled confidence that if I was unable to handle a situation, my colleagues were equally equipped with those skills.

– Orientation Services staff member Providing Campus Consultation and support around other behavioral health needs: • 55 people were provided support for critical incidents on campus • 79 behavioral health and supervisory consultations were provided • 58 supervisors were trained in how to help the troubled employee

Confidential, free, your UI EAP.

Addressing the Unique Needs of UI Health Care Health Care workers nationwide are reporting increased rates of burnout and overwhelm. Stress, workload, and the intensity of work in a high-stakes 24/7 environment take their toll. To help combat some of the time and system demands of health care, the Health & Productivity areas have responded with tailored resilience and self-care initiatives.

Creating a Resilient Workplace has been presented to faculty and staff in Dentistry, Family Medicine, Internal Medicine, Psychiatry, Women’s Health, Graduate Medical Education coordinators, and other areas.

Nursing Residency Program - 8 presentations around Resilience in Health Care to nearly 500 new staff nurses were delivered in FY18, including 8 additional presentations specifically for PICU nurses.

Tailored Emotional Intelligence presentations specific to health care workers.

32 Wellness Heroes were nominated in FY18.

Karen Dillon, Wellness Hero Karen organized a program where we recognized individual successes around most steps, most water, most fruits and vegetables, and most hours of sleep with fun traveling trophies. She encourages walking partners for mid-day breaks and promotes a healthy lifestyle in a fun way!

These self-care behaviors promote resilience in our health care setting.

– Dianne Wasson, UI Health Plans Office

Key Measures of Success Health & Productivity • July 1, 2017 to June 30, 2018

14,137

with

unique faculty/staff members served

SHUTi

20,305 participants in programs & services

Sleep Healthy Using the Internet

61 users saved the university $109,592.

UI EAP 108,138

$

52% decrease in time to fall asleep

saved by using Internal EAP vs. External providers

20% decrease in time awake in night Clinically significant improvements in sleep

1431 sessions

I am a huge fan of SHUTi! What I noticed immediately is by staying up late, I completely removed the anxiety of hurrying to get things done so I can get to bed by 10pm. Of course I’ve had a hard time staying up so late, but my sleep is much better between midnight and 6am than before when I was going to be early and getting 2–4 hours of sleep. I also have more time to knock things off my to-do list so I feel better about that when I try to go to sleep. I stopped taking over-the-counter sleep medication as I don’t need it when I go to bed late and I’m very tired.

1764 participants in therapy 97% of EAP clients reported feeling understood and respected

Program Impact Across all H&P Programs we see the following results:

93% My ability to perform optimally has or will increase as a result of my participation

$

4.3M

95%

94%

My personal well-being has or will improve as a result of my participation

My satisfaction with working at the University of Iowa has increased

in absenteeism costs avoided by keeping a healthy population healthy

62

On-Campus Lactation Rooms

University Human Resources provides leadership in shaping an inclusive culture that drives excellence and innovation by supporting talent, engagement, and the employee work experience.

Questions?

Contact Us.

Family Services

UI Employee Assistance Program

UI Wellness

319-335-1371 familyservices@uiowa.edu

319-335-2085 eaphelp@uiowa.edu

319-353-2973 livewell@uiowa.edu