Ethekwini learning and development landscape 2017

Promoting Life Long Learning and Development

A Strategic Overview Dr. Mpilo Ngubane Rabat

ETHEKWINI RESPONSE TO THE LIFE LONG LEARNING AND DEVELOPMENT CHALLENGE…

Bold decision taken by eThekwini leadership to respond more STRATEGICALLY to learning and development challenges in eThekwini

A new tailor-made institutional vehicle to champion learning and development in eThekwini and beyond was initiated

The eThekwini Municipal Academy

VISION

To be Africa’s leading municipal centre of excellence in innovation, learning and development by 2030

MISSION STATEMENT

To provide integrated human capital development strategies and interventions through strategic partnerships, thereby enabling a culture of lifelong learning within eThekwini Municipality and beyond resulting in empowered citizens

STRATEGIC OBJECTIVES OF EMA

What is the value proposition of EMA?

• An integrated approach in developing communities and human capital • Positioning eThekwini as international centre of learning and innovation • Promoting knowledge management to advance organisational capabilities • Learning and development through eLearning platforms

DEPARTMENTS WITHIN EMA Strategic Planning and Quality Assurance

Strategic Implementation

Administration

EMA Knowledge Management (Mile )

Outreach Programmes

INTERNAL STAFF Assisted Education.

Executive Development Programme

IsiZulu for Non Zulu Speakers.

Supervisory skills.

Induction Programmes Technical Training (Water, Electricity, City Fleet, IT, Firefighting, Metro Police, Disaster Management).

Finance for NonFinancial Managers.

Management Development Programs

Assisted Education

Sign Language.

Executive Coaching

Professional Registration

INTERNAL STAFF CONT. Communication Skills Public Participation Service Delivery Customer Care Law Enforcement Municipal Legislation Planning and Development

COUNCILLORS Assisted Education Project Management Induction for new Councillors Roles and Responsibilities for Councillors Roles and Responsibilities of Council Committees Service Delivery Municipal Legislation Introduction to Computers

SHOPSTEWARDS (UNIONS)

Assisted Education

Leadership Development.

Management Development.

HR Legislation .

Labour Legislation.

Roles and Responsibilities of the Unions.

Roles and Responsibilities of LLF.

OUTREACH PROGRAMMES Learnerships e.g. ECD Skills Programmes e.g. Life Guards Apprenticeships e.g. Boilermakers Scarce Skills Programmes Internships In-service Training Work- Experience Contractor Development Community Structures Development

SKILLS PROGRAMMES Adult Based Education

Female Lifeguards

Fire Fighters

Female Lifeguards

Fire Fighters Hopefuls a Water – Technical Training

COMMUNITY DEVELOPMENT INITIATIVES PROJECT Artisans Development Program Scarce Skills Programmes and Candidate Engineers Bursaries and Financial Aid IRPTN Phase 1 Artisans and Plumbers

BENEFICIARIES 3500 Candidates 56 Candidates 734 Students 7464 Beneficiaries 1030 Students

VALUE R 223,000,000 R 17,840,000 R 34,450,000 R 34,000,000 R 10,500,000

Learnerships / Apprenticeships/ Skills Programmes and Call Centre training Driver Development (Go Durban) Accounting Trainees Apprenticeship- Mechanics Community Skills Audit Work Integrated Learning IBM Project ISDG grant from National Treasury Graduate Work Experience

1800 Canditates 568 Learners 27 Students 10 Apprentices 120 Graduates 1000 Students 1000 Learners 87 Learners 1000 Graduates

R 15,500,000 R 7,600,000 R 2,800,000 R 788,290 R 2,100,000 R 2,500,000 R 5,000,000 R 17,000,000 R 24,000,000

18396

R 386,578,290

TOTAL BENEFICIARIES AND INVESTMENTS

MEMORANDA OF AGREEMENT MOA-with the Department of Correctional Services MOA-With 6 Universities and 1 Research Institute MOA- with Maritime Service Providers MOU –with Transnet MOU-NHBRC MOU –TVETS and FET colleges

MUNICIPAL INSTITUTE OF LEARNING (MILE)

Key Programmes Capacity Enhancement Empowering Officials through Learning and Sharing: 1. Master Classes 2. Learning Exchanges 3. Seminars for Officials 4. Seminars for Cllrs.

Municipal Technical Support

Collaborating With Academia

Facilitating support to other municipalities & lobbying for support to eThekwini

Leveraging partnerships with tertiary institutions

Supporting Learning Networks

Strategic partnering with stakeholders to promote learning

Knowledge Management Co-ordination of eThekwini Knowledge Management Agenda

KNOWLEDGE STORAGE: WWW AS A TOOL FOR COMMUNICATING LEARNING Physical Address: Second floor, Pod One, Intuthuko Junction,750 Mary Thiphe Street, Umkhumbane, Cato Manor, Durban 4001 Fax: 031 261 3405 Fax to email: 086 265 7160 Email: mile@durban.gov.za Website: www.mile.org.za Follow us on Twitter: @eThekwiniMILE Like our Facebook page: Municipal Institute of Learning YouTube: eThekwiniMILE The MILE website is now being used by the UCLG Planning Committee to coordinate some of their international learning networks...!

KNOWLEDGE MANAGEMENT PROCESSES

LEADERSHIP

GOVERNANCE

ICT

Collaboration

Identifying

Vision

Intellectual Property

Gender

Technology Adoption

Sponsorship

Acquiring

Values

Ethics & Ethical Behaviour

Skills

Digital Economy

Planning

Organising

Organisational Development

Performance

Virtual Voluntarism

Big Data Revolution

Measurement

Creating

Organisational Learning

Creative Innovations

Engagement

Packaging

Freelancing & Crowdsourcing

Support Structures

Sharing

PEOPLE

Audit

Outsourcing

Assessments

Diagnostics

INFORMATION TECHNOLOGY

ORGANISATION CULTURE

MEASUREMENT KNOWLEDGE CAPABILITIES

Research

Leadership

Evaluation

Social Entrepreneurship

Opportunities for Women &Disabled

Institutional Memory

Effective use of Talent

Storing

Using

Alignment

Information Auditing and Mapping

Organizational Structure

Organisational Alignment

Measures

Policy

Plan & Strategy

CAPACITY ENHANCEMENT PROGRAMME MILE Seminars: These are Breakfast Seminars on relevant, topical issues held mainly with senior management within the Municipality.

•

Leadership

•

Good Governance

•

Talent Management

•

Diversity Management

•

Succession Planning

•

International Learning Exchange

•

Road Safety

•

Artisan Development

CAPACITY ENHANCEMENT Councilor Seminars Empowering our political leadership with the tools for better decisionmaking…

Councillors learning about operations of the Agri-zone at Dube Trade-Port

MASTER CLASSES These are intensive three-day facilitator led sessions for Officials & Councilors invited through SALGA, COGTA, SACN and other partners. MILE uses the “blended learning” approach…

 Urban Strategic Planning  Art of Facilitation  Solid Waste  Water and Sanitation  Revenue Management  Spatial Planning and Land Use Management  Development Management  Tourism and Events Management  Fire Early Warning Systems (FEWS) (new)  Performance Monitoring and Evaluation

COLLABORATION WITH . ACADEMIA

PROMOTING RESEARCH FOR MUNICIPAL SERVICE DELIVERY Research Committee Research Symposium

SHARING OF EXPERTISE, KNOWLEDGE AND RESOURCES City Practitioner Guest Lecture Knowledge Exchange Seminars

KEY COMPONENTS ESTABLISHING AND MAINTAINING RELATIONS Maintaining engagements Exhibitions -

WORK INTEGRATED LEARNING Candidate Planner Programme

MUNICIPAL TECHNICAL SUPPORT The Municipal Technical Support program offers mentorship and technical support to less capacitated municipalities / departments thereby enabling them to improve service delivery This is done at various scales:

KZN MUNICIPALITIES 2013 – 2017 Umdoni (Strategic Planning Review Workshop) Msunduzi (EDP) Ugu District Municipality (Strategic Planning Workshop) KwaDukuza (ICT, Human Resources, Real Estate)

2005 – 2017

Vulamehlo, Ezinqoleni, uMzumbe, uMdoni, uThukela, Emnambithi/Ladysmith, Ulundi,

AFRICA 2013/ 2014

• Launched SMILE (Swakopmund) • Capacity Enhancement Workshop on Developing Town Development Strategies in Namibia - Swakopmund, Usakos, Karibib, Otjiwarongo, Maltohohe

• Peer Review of Town Development Strategies

2008 – 2017

Malawi - Mzuzu Zimbabwe – Harare, Bulawayo Mozambique - Maputo City Council, Namibia – Swakopmund, Usakos, Karibib, Omaruru, Otjiwarongo, Maltohohe, ALAN, NALAO Botswana

SUPPORTING LEARNING NETWORKS MILE NETWORKS IN SA SACN SALGA COGTA (National and Provincial ) DBSA SAPI iLGM Universities and Research Institutions

MILE NETWORKS INTERNATIONALLY United Cities in Local Government (UCLG) UCLGA World Bank/Cities Alliance UN Habitat AFD/CEFEB British Council GIZ ILO UNITAR IFC/FT International Universities Afri-Cities

ETHEKWINI MUNICIPAL ACADEMY IN ACTION Councillor Seminar: Exploring the Durban Port

Internal Skills Seminar Energy Efficiency Master Class

ABET Class –Certification

Finance and Procurement Cllr Seminar ECOD Councilor Seminar

Strategic session

HIGH IMPACT PROGRAMMES 2016/17 Community Skills Audit +- 1 Million

Qualifications Audit 25 000 employees

3000 Artisans

Over 2000 Graduate Programmes

90 Masters and PHD student employees

MILE Programmes 1800 Delegates

200 Students Assisted through Students Relief Fund

19000 Employees in the WSP

SOUTH AFRICAN CITIES SUPPORTED • Mangaung

• Jo’burg Strategic Planning

Strategic Planning

Strategic Planning

Master Class

• Buffalo City

• Cape Town

JOB SHOP (New Project)

It is a community centre in a poor community.

Unemployed people register

Services include how to write CV’s, how to apply, They are linked provision of to skills clothes for Library for skills development interviews, small and job related loans, data base of and job information employers, access opportunities to internet, career counselling, loaning a bike, etc

Computers for purposes of application (eCareers)

Employers encouraged to visit the centre