Business & Management 13
Enroll at uclaextension.edu or call (800) 825-9971 MGMT X 408.806
Internship in Emergency and Risk Management
4.0 units This internship—which may be taken as a substitute for Building the Preparedness Plan—provides practical experience and application of the knowledge and skills learned in the previous courses. Emergency Management and Homeland Security Certificate students intern for a minimum of 120 hours with sponsoring companies, businesses, and organizations who have no obligation to provide compensation. Intern‑ ship projects may include, but are not limited to, assisting in prepared‑ ness plan development, client communications support, community preparedness, and research. Prerequisite(s): Students must be officially enrolled in either the Enterprise Risk Management Certificate or the Emergency Manage‑ ment & Homeland Security Certificate and have successfully com‑ pleted the other five required courses with a GPA of 3.0 or better. Reg# 389323 Fee: $795 No refund after 15 Jan. Independent Study/Internship Jan. 9-Mar. 26 International students who wish to pursue paid internships must contact the International Student Office at (310) 825-9351 to confirm eligibility. Web enrollments require the submission of an initial application one week before the quarter begins. An advisor will contact you after initial application review. Visitors not permitted. Restricted course. c Lauren Stienstra, MSc, CEM, deputy coordinator, Arlington County Office of Emergency Management, UCLA EH&S/Office of Emergency Management
Enterprise Risk Management For more information call (310) 206-4271 or email bamcertificate@uclaextension.edu.
MGMT 736.2
Rethinking an Organization’s Approach to Risk Management in the New Normal
The pandemic drastically altered the global risk landscape, disrupting businesses everywhere and changing how we work and live. As a result, organizations are now rethinking their approach to risk man‑ agement and are looking for ways to be more resilient and strategic in managing uncertainty. How can Enterprise Risk Management help us adapt? In this webinar, a panel of risk management experts will highlight key changes in the risk landscape and discuss emerging best practices, with an emphasis on cybersecurity and organizational resilience strategies. The panel will also provide an overview of UCLA Extension’s newly updated Enterprise Risk Management (ERM) Certifi‑ cate Program that aligns with the RIMS Certified Risk Management Professional Certification (RIMS-CRMP). UCLA Extension’s ERM pro‑ gram helps students prepare for the exam to earn the RIMS-CRMP certification, which is the only competency-based and accredited risk management certification in the world. The RIMS-CRMP validates your education and experience, and demonstrates that you can success‑ fully manage risk and create value for your organization. Reg# 389313 Fee: $0 A Remote 1 mtg Thursday, 11am-12pm, Mar. 9 Remote Classroom Carrie Frandsen, MBA, ARM-E, RIMS-CRMP
MGMT X 408.810
Designing and Implementing an Enterprise Risk Management Program
4.0 units This course introduces the concepts and skills to effectively design and implement an enterprise risk management program that is tailored to an organization’s culture, governance structure, and current man‑ agement processes. Through class discussion and case studies, stu‑ dents explore common barriers to effective ERM implementation and learn techniques to overcome them. Internal and external influences on an organization’s risk management approach are also examined. Students are introduced to enterprise risk assessment methods and facilitation techniques. The course includes student work with selected case exercises that reinforce key learning objectives. Prerequisite(s): MGMT X 408.809 Foundations of Enterprise Risk Management or consent of instructor.
RRR
Reg# 389324 Fee: $765 No refund after 7 Jan. MOnline 11 mtgs Jan. 3-Mar. 26 Enrollment limited; early enrollment recommended. c & Carrie Frandsen, MBA, ARM-E, RIMS-CRMP
General Business Studies MGMT 891.02
Business Ethics
0.6 CEUs We face an increasing number of ethical issues in the business world and in our personal lives. The business scandals of recent years have highlighted the importance of ethical behavior in the business environ‑ ment. For CEOs and all business professionals, a solid ethical founda‑ tion must be the basis from which one builds a business career. This seminar covers the elements necessary to make ethical decisions by defining the key definitions, issues, and theories of business ethics. Through class discussions and case studies, students explore the theoretical foundations of business ethics and learn how to develop an ability to recognize and address ethical questions. Students leave the seminar with a better understanding of the challenges of ethical business practices. Reg# 389318 Fee: $250 No refund after 5 Feb. MOnline Feb. 6-21 Select “CEU (appears on transcript)” as the credit and grading preference to have this course applied toward a certificate program’s ethics requirement (if applicable). Enrollment limited; early enrollment advised. c Glenn M Turner, JD, president, LDG Consulting Reg# 389316 Fee: $250 No refund after 24 Feb. ❖ In-Person 1 mtg Saturday, 10am-5pm, Feb. 25 UCLA Extension Lindbrook Center: 10920 Lindbrook Dr. Select “CEU (appears on transcript)” as the credit and grading preference to have this course applied toward a certificate program’s ethics requirement (if applicable). Enrollment limited. c Sean Shahverdian, BA, MBA, Certified Fraud Examiner (CFE) and Retirement Plans Associate (RPA) Reg# 389317 Fee: $250 No refund after 5 Mar. MOnline Mar. 6-20 Select “CEU (appears on transcript)” as the credit and grading preference to have this course applied toward a certificate program’s ethics requirement (if applicable). Enrollment limited. c Amy Haug, MA, Human Resources division manager, City of Diamond Bar
MGMT 859.8
Coaching and Mentoring Employees
0.6 CEUs Managers and supervisors play a key role in coaching all types of employees in all kinds of situations, but few have had formal training in the process or understand the benefits. Coaching (and mentoring) suggests a supportive/collaborative approach rather than a directing or controlling approach. For many employees, this may be the most effective way to boost performance, harness competitive energy, or defuse problems. This seminar introduces the basic elements of coaching and mentoring, discusses the appropriateness and benefits of each approach, and provides specific application techniques for a variety of personality types and work circumstances. Reg# 389439 Fee: $250 No refund after 23 Feb. ❖ In-Person 1 mtg Friday, 9am-4pm, Feb. 24 UCLA Extension Lindbrook Center: 10920 Lindbrook Dr. Enrollment limited; early enrollment advised. c Thomas McCluskey, MS, president, 551 Productions
MGMT X 190
Management Theory, Policy, and Process
4.0 units This course presents the theory and application of managerial func‑ tions; the processes of planning, organizing, leading, and controlling in a wide variety of organizational settings; and how the management of people and resources can accomplish organizational goals. Systems theory, contingency approaches, and socio-technical systems are used to explain managerial problem solving and decision making in organizational contexts and a global environment. Other topics include motivation and participation, leadership and communication, manage‑ ment information systems, human resources management, manage‑ ment of technology, managerial ethics, and other contemporary management issues. c Reg# 389440 Fee: $795 No refund after 13 Jan. MOnline Jan. 9-Mar. 26 Enrollment limited; early enrollment advised. c Matthew Friedman, MBA, PHR; director, Human Resources, Career Education Corporation.
MGMT X 493.12
Leadership Behaviors, Diversity, and Cultures
4.0 units This is a collaborative course that examines what constitutes “effec‑ tive” leadership across cultures. The underlying theme is that the skills and behaviors that are perceived as effective leadership characteris‑ tics in one culture are not necessarily those that will be effective in a different culture. By exploring the ways in which specific characteris‑ tics are valued differently by different cultures, you acquire frameworks for assessing how to approach a work assignment in a culture that is not your own. Everyone is expected to work in cross-cultural groups to the extent possible based on enrollments. The weekly readings target particular aspects of cultural differentiation. Working within those topics, the student teams are asked to describe aspects of leadership in particular cultures based on their research and/or per‑ sonal experiences. Students use both formal presentations and informal discussions to engage each other in learning about different cultural expectations. The goal of the course is to help prepare stu‑ dents for business assignments outside of their native countries. Reg# 389443 Fee: $795 No refund after 20 Jan. L Hybrid (Remote) 3 mtgs Saturday, 9am-1pm, Jan. 21; Feb. 25; Mar. 18 Remote Classroom This is an Asynchronous course and instructor will host live online Zoom meetings on Saturdays from 9am -1pm on Jan. 21; Feb. 25; and March 18. Attendance and participation are expected from all enrolled students. Enrollment limited; early enrollment advised. & Sarah Smith Orr, PhD, owner, Smith Orr & Associates
Communication Skills For more information call (310) 206-2714 or email industrysegementprograms@uclaextension.edu.
COMCTN X 482.7
The Dynamics of Interpersonal Communication
4.0 units In today’s fast-paced, highly competitive business world, it is more important than ever to recognize and study the significant role com‑ munication plays in our business lives. How well we communicate greatly determines the success of our performance on the job and our level of personal job satisfaction. This course is designed for individu‑ als at all levels in all types of businesses who desire to polish and/or develop additional communication skills in formal and informal set‑ tings. Participants explore conflict resolution, giving/receiving criti‑ cism, defensive communication, assertiveness, focused listening, nonverbal communication, self-esteem, team building and delegating work, empowerment, small-group dynamics, management and sales strategies, customer service, problem-solving and negotiation, inter‑ cultural communication, interviewing, and power and authority. Reg# 389500 Fee: $795 No refund after 3 Jan. ❖ In-Person 11 mtgs Tuesday, 7-10pm, Jan. 10-Mar. 21 UCLA Extension Gayley Center: 1145 Gayley Ave. Joseph P. Reynolds, BA, MDiv/STM, director, JPR Communication
