UCF Caps 2013-2014 Annual Report

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{TABLE OF CONTENTS} MESSAGE FROM THE DIRECTOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 CAPS VISION, MISSION & INITIATIVES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 CAPS VALUES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 CLINICAL SERVICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 OUTREACH SERVICES & DEVELOPMENTAL PROGRAMMING . . . . . . 11 TRAINING PROGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 CAPS STAFF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 NOTABLE MENTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

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{message from the director}

H

ello UCF Knights! Thank you for taking the time to view our report. 2013-2014 brought another great year of accomplishments and changes to Counseling and Psychological Services (CAPS) that we wanted to share with our campus community partners and students. Please see our website for additional details on the types of services we provide WWW.CAPS.SDES.UCF.EDU CAPS utilization continues to increase every year. This past academic year, CAPS served 3,318 students, for a total of 17,491 appointments. 99% of our students continue to be very satisfied with our services; seeing us as a necessary resource on campus; and being a place they would return and refer a friend. This year CAPS implemented assessing our client’s psychological symptoms before each session. Results showed that our student’s psychological symptoms reduced even after one therapy session, and continued to reduce the more sessions they attended. Although our students are satisfied and improving, we stay committed to continually assessing the effectiveness of our services by focusing on program evaluation and student learning.

We are always working on ways to improve accessibility to better serve our students. CAPS now has satellite office locations in Knights Plaza (near Towers) and Neptune Residence Hall. Our data continues to show that anxiety is the number one presenting issues for students. This coming year we anticipate the launch of our Therapist-assisted Online (TAO) web based program that is effective in reducing anxiety.

Karen R. Hofmann, PH.D. Director Counseling & Psychological Services

There is so much more I could share, but I will let the report speak for itself. I feel grateful to work at a dynamic University such as UCF, with great partners such as you, and a dedicated, caring, and skillful staff at CAPS. Counseling and Psychological Services looks forward to continued collaboration, so that our students are successful in their academic and co-curricular endeavors. Have a great year!

Karen R. Hofmann, PH.D.

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MISSION VISION

Strategic Initiatives

To be identified on campus as the primary mental health unit and the resource of choice for students’ mental, psychological, behavioral and emotional health.

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1

To serve as an essential service for students by reducing their distress, and enhancing their psychological well-being, quality of life, and optimal functioning both before and after graduation through high quality and culturally competent mental health services.

Provide high quality, barrier-free clinical services that minimize interruptions to student learning and aid in the development of skills needed to function optimally while enrolled and after graduation.

Foster meaningful and collaborative liaison and consultative relationships with relevant offices, colleges, student leaders and organizations.

3

Contribute to a highly inclusive campus as a beacon of equity, inclusion, and social justice in programming, service provision, recruitment, curriculum involvement, and advocacy.

Provide excellent primary prevention through mental health education and student development programming.

5

4

Develop and train graduate students and other emerging professionals who are ethical, versatile, clinically and culturally competent and aware and who provide highly skilled services to a wide range of clients.

Provide a work environment infused with creativity, professional satisfaction, positivity, growth opportunities, and strong intra-unit communication.

7

2

6

Promote scholar-practicioner identity by developing and expanding CAPS research and scholarly activities that inform our clinical practice and contribute to the field of collegiate mental health.

PROFESSIONAL EXCELLENCE

ACCESSIBILITY CAPS aims to be a system that makes it easy for clients to access services and resources in a manner that is welcoming and barrier free

caps VALUES

COLLABORATION CAPS works together with on-campus stakeholders as well as community providers and other Counseling Centers both locally and nationally.

STUDENT CENTERED Student voices are heard and are at the heart of the development and implementation of our programs and services.

POSITIVE WORK ENVIRONMENT CAPS will create a workplace focused on self-authority, mastery and meaning making, addressing morale and staff attrition issues.

CAPS strives for professional excellence and high quality ethical care

EQUITY & INCLUSION CAPS is guided by the principles of equality, inclusion, multiculturalism and social justice and is committed to culturally competent service provision.

MINDFUL INNOVATION CAPS is committed to growth through creative and innovated ideas that are guided by best practice, scholarship, and conscientiousness.

HOLISTIC WELLNESS CAPS takes a holistic wellness approach to treating a person’s mental health issues through mind, body and spirit and considers alternative approaches to treatment.

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EXECUTIVE

SUMMARY

CLINICAL SERVICES

We are happy to announce that CAPS hired a new Associate Director, Dr. Chris Hanes. Clinical Services at CAPS provides comprehensive psychological services to the UCF community. We provide services that are studentcentered and are an essential resource to the UCF community.

In this effort, we offer a range of clinical services that promote best practice and embraces innovation.

We understand the importance of accessibility for students when they need them. In support of this value, we offer services in five locations across UCF and provide 24 hours per day 7 days a week access to services.

Students that seek our services have reported significant benefits.

Our clients indicated a high client satisfaction rate and significant decreases in psychological symptoms and distress after receiving services at CAPS, even after just one session.

Looking at our outcomes allows us to continue to refine our services and promote treatments that have the biggest impact and value with our students.

CAPS experienced a higher demand for services during the 2013-2014 Academic Year, as compared to previous academic years.

3500 3000 2500 2000 1500 1000 500 0 2011-2012

2012-2013

2013-2014

CAPS served 3318 students 3% over 2012-2013 19% over 2011-2012

18000 16500 15000 13500 12000 10500 9000 7500 6000 4500 3000 1500 0 2011-2012

2012-2013

2013-2014

CAPS provided 17,491 appointments 3% over 2012-2013 39% over 2011-2012 CAPS I 6

CLINICAL SERVICES:

LOOKING AT THE DATA Students presented with a wide range of presenting concerns and levels of severity.

SIGNIFICANT SUICIDAL IDEATION

51.8% ELEVATED LEVELS OF DEPRESSION

20%

52.6%

ELEVATED LEVELS OF GENERALIZED ANXIETY

Data shows that students are benefiting from CAPS services: Students self-reported a significant reduction on all psychological symptom subscales from initial assessment to last session.

Outcomes were greater for students with elevated levels of distress and more services.

Implies that students experienced a significant reduction in symptoms while receiving services at CAPS.

S T U D E N T S AT I S F A C T I O N

WITH CAPS SERVICES: {Percentage of Students that agreed or strongly agreed to the following items}

CAPS is a welcoming environment caps is a necessary student service at ucf i would refer a friend to caps caps is a place I’d return if I felt it was needed

94.4% 99% 97.2% 98.5% CAPS I 7

Helped me feel better about myself

81%

Helped me learn how to cope better with my concerns

82%

Helped me improve the problem(s) for which I sought therapy Helped or will help my academic performance, directly or indirectly Made it easier for me to remain enrolled at UCF by addressing my problems/concerns

78%

60% 65%

Been very effective and helpful overall

CAPS CLIENT SATISFACTION RESULTS SHOWED THAT FEW STUDENTS EXPRESSED DISSATISFACTION WITH CAPS SERVICES

87%

0-5%

S T U D E N T S AT I S F A C T I O N

WITH CAPS SERVICES CAPS I 8

T H E I M PA C T O F O U R S E R V I C E S CLIENT SELF-RATING

CLIENTS WITH ELEVATED SCALES AND ONE OR MORE SESSIONS 3.5 3 2.5 2 1.5 1 0.5 0

FIRST SESSION LAST SESSION SOCIAL. ANXIETY

DEPRESSION

ALCOHOL ABUSE

HOSTILITY

GENERALIZED ANXIETY ACADEMIC DISTRESS

EATING CONCERNS DISTRESS INDEX

CCAPS SUBSCALES These students presented with an elevated subscale and completed an initial assessment and at least one follow up individual counseling session during the year.

Above scores represent a statistically significant reduction from initial assessment to last session on all subscales.

DEPRESSION

63.7% DISTRESS INDEX

55.7%

48.6%

ACADEMIC DISTRESS

ABOVE PERCENTAGES OF STUDENTS NO LONGER REPORT ELEVATED LEVELS AFTER 1 OR MORE SESSIONS.

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CLIENT SELF-RATING

CLIENTS WITH ELEVATED SCORES AND FOUR OR MORE SESSIONS 3.5 3 2.5 2 1.5 1 0.5 0

FIRST SESSION LAST SESSION SOCIAL. ANXIETY

DEPRESSION

HOSTILITY

GENERALIZED ANXIETY ACADEMIC DISTRESS

ALCOHOL ABUSE

EATING CONCERNS DISTRESS INDEX

CCAPS SUBSCALES These students presented with an elevated subscale score and completed an initial assessment and at least three follow up individual counseling sessions during the year. Above scores represent a statistically significant reduction from initial assessment to last session on all subscales.

DEPRESSION

72% DISTRESS INDEX

61.8%

56%

ACADEMIC DISTRESS

ABOVE PERCENTAGES OF STUDENTS NO LONGER REPORT ELEVATED LEVELS AFTER 4 OR MORE SESSIONS.

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During each semester, CAPS offers undergraduate and graduate students a number of groups and workshops. These services focus on a wide range of issues such as anxiety, depression, stress management, and relational concerns. Based on evaluations of our group services, 97% of respondents agreed that they experienced the benefits of group therapy.

1,571

GROUP APPOINTMENTS WERE ATTENDED

43 131

GROUPS

257

TOTAL STUDENTS SERVED

TOTAL NUMBER OF GROUPS ACT out of Depression Authentic Connections Authentic Connections for Graduate and Non-Traditional Students Body Wellness Building Social Confidence CMT/DBT Group for High Risk Clients Creative Connections Family Group

Healing the Hurt: ACOA Group LGBT Group Living with Health Concerns Sister Circle Social Skills for Students with Autism Spectrum Disorder Women’s Group Women’s Empowerment for Sexual Assault Survivors

TOTAL NUMBER OF WORKSHOPS “Be Well, Do Well” workshop series Drumming Circle series, Gender Spectrum Series Life Coaching Series Pride Chats

Relax and Flow: Yoga series Strategies for Managing Anxiety Series Thesis/ Dissertation Coaching Series CAPS I 11

Treatment Teams at UCF CAPS are an important component of the work we do in serving our students. We engage in partnerships with other campus departments to provide the best available comprehensive services that integrate mental health, health and wellness, and psychiatry.

CMT: 2 0 5

Our Care Management Team Served

HIGH RISK CLIENTS

FOR 866 APPOINTMENTS UCF’s Care Management Team (CMT) was developed to provide comprehensive treatment for students who are identified with complex needs (mental & substance, medical and social disorders) that co-exists with other ongoing issues related to academic, financial and legal functioning. CMT utilizes a multidisciplinary approach and works closely with other campus departments such Health Services and Office of Student Rights and Responsibilities.

EDTT:

The UCF Eating Disorder Treatment Team (EDTT) is a multidisciplinary team which provides non-intensive, outpatient monitoring of eating concerns. It consists of CAPS clinicians, Health Service physicians, registered dieticians, and psychiatry (when clinically indicated). The team meets once a month to facilitate treatment planning for each student involved in services.

2013-2014 ACADEMIC YEAR

13 SATT:

The Substance Abuse Treatment Team (SATT) was developed to provide comprehensive assessment and treatment for clients with substance abuse issues and/or concerns by utilizing a multidisciplinary, coordinated care approach.

2013-2014 ACADEMIC YEAR

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Recap of the 2013-2014 year...Looking at the data RESPONSE TO ACUTE CRISIS 20 APPOINTMENTS 424 PEOPLE SERVED INDIRECT OUTREACH

(eg: ministry of presence, partnership mtgs, liaison support)

152 APPOINTMENTS

749 PEOPLE SERVED

PROGRAMMING REQUESTED BY OTHER DEPARTMENTS (Tablings/Orientation, Communication to the public, Presentations):

251 APPOINTMENTS 9,387 PEOPLE SERVED CAPS PROGRAMMING (sdk, expo, paws, etc) 972 APPOINTMENTS 20,501 PEOPLE SERVED

GROWTH IN OUR SOCIAL MEDIA SITES Followers to our social media sites have increased:

OUTREACH SERVICES:

Over 889 “Likes” on Facebook (Joined in 2009) 102 followers on Instagram (Joined 2013) 353 followers onTwitter Almost 5,000 views of the 21 videos we have shared on Youtube!

16%

20%

30%

35%

Outreach is a broad term and includes facilitating workshops, forming liaison relationships with units and departments focused on student needs, consulting between faculty, staff, parents and concerned students about a student who may be in distress, and being present at campus events.

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HEALTHY KNIGHT EXPO 1200 PARTICIPANTS A total of 194 PARTICIPANTS completed the Healthy Knights Expo Evaluation.

WEBSITE

28.3%

FRIEND

24.4%

WALKING BY FACEBOOK OTHERS

21.9% 17.3%

8.1%

Participants self-reported a significant increase in their knowledge regarding UCF health related services, a significant increase in their selfreported likelihood of using UCF health related services, and a significant increase in their self-reported likelihood of referring a friend to UCF health related services. This implies that attendance at the Healthy Knights Expo significantly increased participant’s self-reported knowledge of: UCF Health related services Likelihood of seeking services Likelihood of referring others to UCF health related services.

84% of participants were able to identify 1-2 things they learned from attending the expo.

73% of participants were able to identify 1-2 things they learned about themselves through attending the expo.

92% of participants indicated that they were likely to return next year.

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Self-Discovery Knights Self Discovery Knights is a series of various topics presented by CAPS which explores a variety of student development concerns and self-improvement topics.

140 ATTENDEES 78 PARTICIPANTS who completed the program evaluation after attending a Self Discovery Knights presentation for the 2013-2014 academic school year.

Self-Discovery Knights Topics: Tips on Dating in College Controversy with Civility

100%

Agreed or strongly agreed that they were able to understand the presenter.

Effective Communication Dos and Duhs of Dating Aint No Mountain High Enough – Active Goal Setting

97.43%

Agreed or strongly agreed that the presenter seemed to understand the cultural considerations as they relate to the topic presented.

Be the Professional You are Meant to Be Cross Cultural Relationships Home For the Holidays Missing Home, Making Friends and Connecting to Campus Adjustment to Life on Campus

94.87%

Agreed or strongly agreed that the information provided in the presentation they attended was helpful.

Time Management Self-Care Suicide Prevention Training – QPR Make ups and Break ups Long Distance Relationships

93.59%

Agreed or strongly agreed that the presentation provided new information.

Stress Management Body Image - The difference between perceptions and actuality Test Taking Anxiety

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Bodhi

Outreach & Animal-Assisted Therapy Dog

FOX NEWS

Bodhi continues to be an active member of the CAPS team. He is part of the Animal-Assisted Activities program that provides opportunities for our students to experience a positive human-animal interaction. These interactions can be motivational as well as help relieve stress, anxiety and depression. Bodhi works hard to connect with students and help in outreach efforts to de-stigmatize counseling.

Bodhi passed his test this year! He and his owner, Valeska Wilson-Cathcart, are a Registered Therapy Dog Team with Therapy Dogs International.

Bodhi was very excited to be able to represent CAPS in an interview with FOX news as Dr. Karen Hofmann shared about CAPS services.

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35 OUTREACH EVENTS

1200 CONTACTS WITH STUDENTS

Paws-a-tively events provide positive human-animal interactions with the purpose of reducing stress and anxiety, improving mood, promoting the visibility and approachability of Counseling and Psychological Services, and reducing stigma associated with mental health counseling.

PAWS events include Paws-a-tively Stress Free, Paws-a-tively Me, and Paws-a-tively Energized.

90%

Reported that they feel more energized after the event

94%

Strongly agree or agree that they felt less stress after participating in PAWS event

82%

Reported that they are more likely to utilize CAPS services after attending this event

60%

Of respondents had never been to CAPS before

80%

Of respondents were not current clients of CAPS

300

Over students participated, including Paws-a-tively Me event held during NEDA week, in collaboration with Health Services, WHPS, Rec and Wellness, and Project Heal

251

We obtained a total student responses from PAWS events throughout the school year

-

Paws-a-tively Events

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QPR

(Question, Persuade, Refer) 142 SURVEY RESPONSES FOR TRAINING HAVE KNOWN SOMEONE WHO DIED FROM SUICIDE

TRAINED 806

24.65%

OVERALL QPR PRESENTATION WAS “EXCELLENT” OR “GOOD”

90.14%

NEW GATEKEEPERS

THE CONTENT OF THE PRESENTATION WAS “EXCELLENT” OR “GOOD”

35 QPR trainings

THE EFFECTIVENESS OF THE PRESENTER WAS “EXCELLENT” OR “GOOD”

92.25%

“STRONGLY AGREED” OR “AGREED” THAT THEY LEARNED NEW SKILLS OR USEFUL INFORMATION

92.96%

“STRONGLY AGREED” OR “AGREED” THAT THEY WOULD RECOMMEND QPR TO A FRIEND

92.96%

Offered the QPR-a-thon in Spring 95 new gatekeepers Regional Campus Training 149 Faculty/Staff/Students 3 New QPR trainers {total of 17 trainers}

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“STRONGLY AGREED” OR “AGREED” THAT THEY HAVE ACQUIRED KNOWLEDGE ABOUT SUICIDE “STRONGLY AGREED” OR “AGREED” THAT THEY FEEL MORE COMFORTABLE TALKING ABOUT SUICIDAL THOUGHTS /FEELINGS WITH SOMEONE WHO THEY WOULD BE CONCERNED ABOUT

91.55%

91.55% 90.14%

EQUITY & INCLUSION CAPS Equity and Inclusion Committee ensures that the Center is engaging in culturally competent service delivery along with implementing the equity and inclusion goals of CAPS and the Campus.

Accomplishments include: Created brochures for diverse populations Created AWAKE (As We All Keep Evolving) program Created several presentations for diverse groups for drop-out prevention and student success Provided presence on campus diversity committees such as Just Knights Response Team (JKRT) and Healthy Knights 2020

NEDA week 233

TOTAL STUDENT ATTENDANCE:

UCF Loves EveryBODY/Paws-A-Tively Me Art Toward Acceptance Workshop Body Image & the Media SDK Gender Identity, Sexuality & Eating Disorders Webinar Love Your Body Yoga Campus partners in programming to include Recreation & Wellness, Project HEAL student organization, & the community provider, Blue Horizon. In addition, CAPS introduced an eating disorder awareness and prevention program entitled the Purple Ribbon Program this year.

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SAFE ZONE: 18 8 6

LGBTQ+ 101 workshops Safe Zone Advocate (Level 2) workshops Train the Trainer workshops

318 269 99 91.46% 23

participants

advocates

evaluations

“agree” or “strongly agree” that the training was helpful.

facilitators

17

workshops

93.12%

felt they can play a role in creating a safe environment for LBGTQ individuals on campus

RESULTS IMPLIED THAT ATTENDEES REPORTED HIGHER LEVELS OF UNDERSTANDING OF LGBTQ ISSUES AND HIGHER LEVELS OF COMFORT TALKING ABOUT LGBTQ ISSUES FOLLOWING THE WORKSHOP.

Received $3,000 from Parent & Family Grant Fund.

PEER EDUCATOR PROGRAM: $2,500 9

Submitted for parent grant and was awarded Recruited

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new Peer Educators

HEALING ARTS PROGRAM: Collaborative partnership with the School of Visual Arts & Design.

72

67

112

NUMBER OF ENTRIES

ACCEPTED

ATTENDED THE EXHIBITION

Viewing the Artwork positively impacted my mood and wellbeing

Viewing the Artwork Helped me connect with my emotions in a meaningful way

1%

I feel more aware of CAPS services and Feel Safe Accessing them, If Needed

1%

1% 10%

16%

9%

16%

18%

42%

53%

37%

Overall Attending the exhibition was a positive experience

83%

83%

30%

STRONGLY AGREE

STRONGLY AGREE

STRONGLY AGREE

AGREE

AGREE

AGREE

STRONGLY DISAGREE

AGREE

NEUTRAL

NEUTRAL

NEUTRAL

DOES NOT APPLY

NEUTRAL

STRONGLY AGREE

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training program

2013-2014 Training Cohort

CAPS Training Program emphasizes high quality ethical and culturally competent training and best practices by providing an intensive multidisciplinary experience. The training program focuses on cultivating developmentally appropriate competencies in core therapeutic areas such as initial assessments, individual and group therapy, crisis intervention, consultation, supervision and outreach.

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masters

doctoral practicum

ManijehShiek: Mental Health Counseling Program @ Rollins College

Steffanie Grossman: Florida State University (FSU)

Melissa Fernandez: Clinical Psychology Program @ University of Central Florida Mariam Gates: Clinical Psychology Program @ University of Central Florida

Jennifer Kennedy: Florida Institute of Technology (FIT) Latasha Nadasdi: Florida Institute of Technology (FIT)

doctoral interns Jessica Wilson: Nova Southeastern University, Clinical Psychology.

Has obtained a postdoctoral position in Health & Counseling Services at Reed College in Portland, Oregon

Prachi Sharma: Wright State University, Clinical Psychology Has obtained a postdoctoral position in the Counseling Center at University of Nevada, Las Vegas.

Megan Brault: La Salle University, Clinical Psychology Has obtained a postdoctoral position at the VA in Pittsburg.

CLINICAL STAFF

ADMINISTRATIVE STAFF

caps STAFF

Karen Hofmann, PhD (8/2002 to present) Teresa Michaelson-Chmelir, PhD (8/2007 to present) Christopher Hanes, PhD (8/2012 to present) Liz Stevenson, MSW (6/2009 to present) Jeanene Robinson-Kyles, PhD (6/2009 to present) Valeska Wilson-Cathcart, M.A. (5/1997 to present) 2014-2015 TRAINING COHORT Irma Campos, MS Angela Chop, MA Rebbecca Lowe, MS Bri Franklin, BA Daniel Garner, BS Lara Herman, MS Sanchita Sharma, MA, MS Xiao Dan Zeng, BS

SUPPORT STAFF Barbara Sherwood (2/1985 to present) David Santiago-Huertas (4/2012 to present) Letica Bedaw (12/2012 to present) Glenda Brown (9/2012 to present) Kelsey Marvin (1/2013 to present) Bridget Savage (6/2012 to present)

Nicole Archer, PsyD (8/2013 to present) Wade Arnold, MDiv, PhD (10/2012 to present) Amanda Bailey, MA (8/2012 to present) Jocelyn Buhain, PhD (11/2011 to present) Lynette Cisneros, MA (8/13 to 12/13) Christine Dassow, MEd, EdS (8/2013 to present) Robert Dwyer, MA (8/2012 to present) Jennifer Evans, PhD (8/2012 to 8/2014) Kerry Fichthorn, MSW (1/2014 to present) Michelle Fynan, M.A. (7/12 to 4/14) Candice Franco, PhD (9/2012 to 8/2014) Tamalia Hanchell, Psy.D. 12/2012 to present) Shari-Ann James, PhD (9/2005 to present) JJ Jimenez, Psy.D. (1/2014 to present) Matthew Lowe, M.S. (8/13 to 8/14) Meredith Malkin, MA (11/2011 to present) Larry Marks, Ph.D. (8/2001 to present) Stacy Nale, RYT-200, MA (8/2012 to present) Christopher Nault, MA (8/2013 to present) Yiset Perez, MSW (6/2013 to present) Kristal Pollack, MSW (8/2013 to present) Stephanie Preston, M.Ed. (11/2011 to present) Vanessa Stein, MSW (1/2013 to present) Keiron Timothy, M.A. (10/2012 to present) David Tredinnick, PsyD (12/09 to 6/14) Susan Tweeten, Psy.D. (10/2012 to present) Heriberto Vallescorbo, PhD (8/2013 to 7/2014) LeAnne Wawrzaszek, M.A. (7/2007 to present) Jamie Young, PhD (9/2012 to 12/2013) Melissa Yount, PhD. (10/12 to 4/14) In August 2014 we welcomed: Melissa Fernandez, MA Anna King, Psy.D. Tiffany Misra, PhD Valerie Smith, MSW Marcie Wiseman, PhD

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{NOTABLE MENTIONS} Sunshine :

Sunshine Committee at CAPS helps create a culture of caring and connection in the workplace by acknowledging special occasions for staff

Professional Conferences/Presentations:

Dr. Karen Hofmann conducted a presentation to the Orange County Youth Mental Health Commission entitled, “The Development of Mental Health Issues and Mental Illness in our Youth: No Easy Solutions” Task and Process: Assessment and Evaluation of Outreach Efforts - Dr. Teresa Michaelson-Chmelir 7th Annual National Conference for the Association for University and College Counseling Center Outreach (AUCCCO) - June 2014 Innovations 2.0: Practical/Creative Ideas for the 21st Century Counseling Center– New Counseling Groups; Dr. Jocelyn Buhain ACPA Conference Presentation April 1, 2014 Care Management Care Management Services in College Counseling Centers - a Wrap around approach – Ms. Liz Stevenson, LCSW,Ms. Cristina Lorenz-Hansen, LCSW and Ms. Vanessa Stein, LCSW presented at the first annual Drive-in Conference for Higher Education Case Managers – May 2013 Fostering Positive Identity Formation Intervention with Former Foster-care Emerging Adults – Ms. Melissa Fernandez and Mariam Gates (trainees) presented at the Southeastern Psychological Association (SEPA) – Nov 2013-accepted Blurred Lines: Mental Health Issues and Collaborative partnerships for Student Success – Ms. Liz Stevenson, LCSW presented at the ASCA (Association for Student Conduct Administration) Conference – May 2014 Asian and AAPIs’ Professional Role in University Counseling Centers – Issues Related to Identity and Development was submitted for consideration to the 2014 Asian American Psychological Association annual convention. The proposal was submitted by Dr. Jocelyn Buhain, Ms. Prachi Sharma, MA (current doctoral intern), and Dr. Kyoung-Rae Jung (former UCF CAPS doctoral intern & current faculty member at Salisbury University) CAPS I 24

CAPS Staff presented at 6th Annual UCF Counseling Conference on Feb. 7:

Addressing the Link Between Science and Practice within a University Counseling Center – Chris Hanes Care Management in College Counseling – Liz Stevenson, Vanessa Stein & Kristal Pollack Parallel Process: Transforming Community through Creative Expression – Meredith Malkin & Heriberto Vallescorbo

The following staff members presented at the first annual SDES Institute and the following awards were received: Connecting Students with Disabilities: The Impact of Group Therapy Jocelyn Buhain, Megan Brault, Prachi Sharma Won: Best in Print Blurred Lines: Mental Health Concerns & Partnerships Liz Stevenson with Angel Newland You’re Welcome? What Students Say Jeanene Robinson Kyles w/ Adam Meyer(SDS), Wayne Jackson(MASS) and Edwanna Andrews(MSC) Won: Excellence award Cultural Competency is NOT Treating Everyone the Same Jeanene Robinson-Kyles with Lacey Carter(RWC) Rays of Light: Bringing Sunshine into the Workplace Stephanie Preston, Candice Franco and Jocelyn Buhain Live Long and Prosper: Understanding the Geek/Nerd Culture Jocelyn Buhain, Kerry Fichthorn, Matt Lowe and Robert Dwyer Won: Creativity award

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{caps partnerships} We want to thank the division of SDES and all the departments in which CAPS partners. We appreciate the collaborative nature of our work and believe it assists our students in the best way possible.

Housing and Residence Life Wellness and Health Promotion Services Health Services Multicultural Academic and Support Services Women’s Studies Victim Services Student Disability Services Campus Faith and Ministries Knights Helping Knights Pantry Social Work Department Department of Psychology Faculty Center First Year Experience/Orientation Services Veterans Academic Resource Center (VARC) College of Medicine Rosen College of Hospitality Management Fraternity and Sorority Life Athletics /Academic Services for Student Athletes School of Visual Arts and Design Office of Rights and Responsibilities/Student Care Services LGBTQ+ Services Recreation and Wellness Center Office of Social Justice and Advocacy/ / LGBTQ+ Services Multicultural Student Center First Year Advising and Exploration Career Services Information Technology Office of Student Involvement Sophomore and Second Year Center Student Academic Resource Center Student Financial Assistance Student Legal Services Student Union Transfer and Transition Services

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4090 LIBRA DRIVE WWW.CAPS.SDES.UCF.EDU P.O BOX 163170 COUNCNTR@UCF.EDU ORLANDO, FL 32816-3170 407-823-2811

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