Starfish-
Managing Tracking Items
starfishhelp@tsc.edu
Managing Tracking Items Process Purpose
This document is intended to outline steps to document outreach and interventions for students with notifications(Flags, Kudos, Referrals). Contents
• • • • • • • • •
Workflow Overview Tracking Items Guide: Flags, Kudos, Referrals Login to Starfish Search for your Flagged Students Providing personalized outreach to a unique student Providing outreach to multiple students at once Closure reasons guide Resolving or clearing a single flag Resolving or clearing multiple flags at once
Managing Tracking Items Process- General Overview
Tracking Item Guide: Flags, Kudos, Referrals
Starfish Sign-In (SSO) Step 1: Go to tsc.edu and click on MyTSC Step 2: Click on Starfish
Step 3: Sign in with your TSC credentials
3. Filter for the “Student Success Coach” Connection
• This will filter the tracking list to include items raised for the assigned student cohort. • The next section will show how to filter the tracking list for “active” flag.
Texas Southmost College email.