Starfish - Managing Tracking Items

Starfish-

Managing Tracking Items

starfishhelp@tsc.edu

Managing Tracking Items Process Purpose

This document is intended to outline steps to document outreach and interventions for students with notifications(Flags, Kudos, Referrals).

Contents

• • • • • • • • •

Workflow Overview Tracking Items Guide: Flags, Kudos, Referrals Login to Starfish Search for your Flagged Students Providing personalized outreach to a unique student Providing outreach to multiple students at once Closure reasons guide Resolving or clearing a single flag Resolving or clearing multiple flags at once

Managing Tracking Items Process- General Overview

Tracking Item Guide: Flags, Kudos, Referrals

Starfish Sign-In (SSO) Step 1: Go to tsc.edu and click on MyTSC Step 2: Click on Starfish

Step 3: Sign in with your TSC credentials

3. Filter for the “Student Success Coach” Connection

• This will filter the tracking list to include items raised for the assigned student cohort.

• The next section will show how to filter the tracking list for “active” flag.

Texas Southmost College email.