Senior Times -- June 2017 by Tri-Cities Area Journal of Business/Senior Times

June 2017

Volume 5 • Issue 5

AARP survey shows public overconfident in spotting scammers BY KRISTINA LORD editor@tcjournal.biz

Stroke patient discusses road to recovery

Page 3

Enjoy lunch, dinner aboard Water2Wine’s yacht

Page 10

UPS driver honored for safe driving Page 13

save the date

Thursday, June 15 4 - 10 p.m. Hogs and Dogs Family Festival Bombing Range Sports Complex, West Richland

Beulah Green of Pasco didn’t fall for any of the scam calls she recently received. One scammer called from a Florida number claiming she missed jury duty and police would be coming to arrest her. Another said he was calling about her computer, but Green doesn’t own one. A third one said she owed back taxes. The 82-year-old woman recognized the scams for what they were and cut the callers off short, often with a snappy retort. “The one who called about jury duty said the police would be at my house by 12 o’clock to arrest me. I said, ‘Well, I’ll be here,’” she said. Green is among the 79 percent of Washington state consumers who reported being targeted by at least one of the most common imposter scams, according to a new survey from AARP. Green said she received three scam calls in the past six months. “I don’t give anyone my Social Security number. Not any of them,” she said. While 85 percent of those who took the AARP survey said they could spot and avoid a fraudulent pitch, more than 77 percent failed an “Imposter IQ” quiz. People are becoming overconfident in being able to spot an imposter, said Doug Shadel, AARP state director, at a May 25 Kennewick educational workshop to launch “Unmasking the Imposters,” a joint campaign with the state Attorney General’s Office, Federal Trade Commission and BECU. Green was among more than 250 people who attended.

uSCAMMERS, Page 14

Mickey Hull of Hermiston celebrates his mother’s achievement of logging 15,000 miles inside Columbia Center mall in Kennewick. Patsy Hull, 89, received a plaque to honor the milestone on May 15. She started tracking her miles as part of the Kadlec Healthy Ages mall walkers program 25 years ago.

Kennewick 89-year-old logs 15,000 mall miles BY KRISTINA LORD editor@tcjournal.biz

Patsy Hull is proof a long journey begins by putting one foot in front of the other. She’s done it so many times she’s racked up 15,000 miles. The 89-year-old Kennewick woman reached the milestone last month amid applause and fanfare from her Kadlec Healthy Ages fellow mall walkers, friends and family. Hull, who turns 90 in August, walks

six days a week inside Columbia Center mall in Kennewick. She rests on Sundays. Hull said she’s walked most of her life, thanks to growing up on a farm. She said her father was “a real hiker” and she remembered walking five miles daily when she was a girl living near the California-Oregon border. “So I’ve been walking all my life. It makes me feel better. It really does,” she said. uWALKER, Page 2

Kennewick church launches new Christian-based cancer support group BY KRISTINA LORD editor@tcjournal.biz

A cancer diagnosis can make patients and their loved ones question their faith. But a new program at a Kennewick church is reminding those affected by the disease that God plays a larger role. “A person needs to be reminded of that — that God is bigger than their cancer,” said Marilou DeWoody, Bethlehem Lutheran Church’s ministry coordinator. DeWoody helped to launch the state’s first Cancer Companions program at the church in January. The Christian-based support group is for people undergoing treatment or who

have had treatment in the past, as well as cancer caregivers and loved ones. Participants in the free nine-session program receive a workbook and meet twice a month. At each session, they pray, watch a video and review the workbook together. For those who don’t think a group session is for them, private one-onone sessions also are available. DeWoody said starting up the program at Bethlehem Lutheran was “a God thing.” She walked into a church seminar to catch up with a friend at a conference in Phoenix without a second thought about the session’s topic, which happened to be Cancer Companions. uCOMPANIONS, Page 7

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WALKER, From page 1 Hull is part of the Kadlec Healthy Ages’ mall walkers program, which tracks seniors’ miles and offers incentive prizes. Healthy Ages is a free membership program committed to the health care needs and concerns of those 50 years old and older. The program started tracking miles for people in 1989 and boasts seven members who have reached the 15,000mile mark or higher. Nineteen others have reached 10,000 miles and 44 have hit 5,000 miles. The program currently boasts 231 active mall walkers. Though Hull participates faithfully in the program, she walks by herself and is quick to quip why: “It’s because I don’t hear well. I have a short stride. And I’m slow.” Corey Wakeley, Kadlec Healthy Ages specialist, presented an achievement plaque to Hull on May 15. “You guys all know how exciting it is to reach that milestone. I’m just so proud of her,” Wakeley said. It’s taken Hull 25 years to rack up 15,000 miles. One lap around the mall, following the tiled gray line, is considered a “mall mile,” Wakeley said. Hull didn’t spend a lot of time basking in the limelight after receiving her plaque. She started walking and a small

entourage of fellow walkers followed as she took a lap around the mall. “This is a real privilege to be honored like this. My goodness,” Hull said. Her son, Mickey Hull of Hermiston, joined her during the victory lap. “She’s a good role model,” he said, adding that longevity runs in their family. He said his mother has been having trouble recently with osteoporosis, prompting her to reduce the distance she usually goes during her daily morning walks from three miles to two miles. In addition to severe osteoporosis, Patsy Hull has fought cancer and required heart surgeries. She listened to her doctors when they told her to start walking daily. “I’m grateful to be as well as I am for my age,” she said.

Patsy Hull, 89, walks around the perimeter of Columbia Center mall in Kennewick with her son, Mickey Hull of Hermiston, on May 15. Seven people, including Hull, have reached the 15,000-mile mark or higher in the Kadlec Healthy Ages mall walkers program.

How to join the Mall Walkers Doors open at Columbia Center mall at 7:30 a.m. Walkers can check in at the registration table at the food court between 8 and 9 a.m. Monday through Friday to log their miles.

Registered walkers receive incentive prizes such as T-shirts, coffee mugs and wind jackets. For more information about Kadlec Healthy Ages program, call 509-942-2700.

Senior Times • June 2017

Stroke patient credits Kadlec’s rehab clinic for playing key role in recovery Kadlec in-patient department admitted 207 patients last year

strength and abilities. As is typical with me, I brought my own unique circumstances with Every day since I suffered a stroke me. on Nov. 12 has been part of my long When I had my stroke, I fell and journey back to recovery. tore my medial collateral ligament in It wasn’t a massive stoke — my my left knee. So not only was that doctor gave it a seven on the 1-10 side of my body affected by the scale — but it left the left side of my stroke, but my knee was busted. body all but useless. Typically, MCLs are fixed with surKadlec’s In-Patient Rehabilitation, gery, but I wouldn’t be able to rehaor IPR, is a little-known gem in the bilitate the knee Tri-Cities that post-surgery until I played a key role recovered from my in my recovery. stroke — and I Andy Perdue, 52, of Richland, undergoes electric stimulation to kick After spending couldn’t recover start his swallowing muscles at Kadlec Regional Medical Center’s three days in acute In 2016, percent from the stroke In-Patient Rehabilitation. He suffered a stroke in November and said care, I was admitof patients admitted until my knee Kadlec’s program played a key role in his recovery. ted to IPR, which healed. The classic to Kadlec’s In-Patient would be my Catch-22. My physRehabilitation center home for the next a custom knee brace. It arrived just ical therapy team The stroke also took away my abilwere stroke victims. two months. after Christmas, and my therapists knew the best way ity to swallow properly. This is where The concept for were able to really get to work after to help me was to speech therapy stepped in with elecIPR is brilliant. that. get me on my feet tric stimulation. I likened it to laying The patients live Within days, I was able to walk in but my bad knee my throat across an electric fence there. It is staffed by nurses who a high-platform walker and was in a kept buckling whenever they tried to while eating lunch. Uncomfortable? understand the needs of patients with stand me up. regular walker by the end of January. Yes. Effective? Very. After 24 treatneural injuries. The patients take all Today, I’m using a quad-cane. The therapists put their heads ments, my swallowing muscles were their meals there and there is a doctor together then called in Pacific Meanwhile, the MCL tear is healback nearly in pre-stroke shape. and specialists on staff for speech, Medical Inc. in Richland to build me ing nicely. uREHABILITATION, Page 9 occupational and physical therapy. This set-up is beautiful because all the focus is on getting the patients better. While the focus is on stroke victims — 53 perfect of patients admitted last year and 34 percent in 2015 Our weight loss systems is safe and effective for clients over 55! were for strokes — there also are patients recovering from heart Have you gained retirement weight? attacks, amputations and brain trauBEFORE mas. After a few weeks of bi-weekly sessions with our natural, relaxing Of course, because IPR is in system you could release those 5-15 stubborn retirement pounds! Kadlec Regional Medical Center, all of the hospital’s other services are NATURAL SAFE available to IPR patients. For example, I needed an MRI on my knee, PAINLESS RELAXING and I was able to have that done without leaving the building. COMFORTABLE NO DOWN TIME! AFTER 6 SESSIONS A typical day for me in IPR looked something like this: • 7 a.m. Breakfast and get therapy Your FREE consultation includes a comprehensive body schedule. composition health and a heart health reading. • 8 a.m. to noon: Receive therapy until lunch. • 1 p.m. More therapy. Call 509-579-0089 and mention this ad • Afternoon free to relax until dinor book online for the Senior Times ner. AFTER 13 SESSIONS I was never one for going to bed Consultation and receive $300 OFF! early, but I took advantage of that opportunity in IPR, if only to rest and 8656 W. Gage Blvd. be ready for therapy the next day. I Building C, Suite 302 quickly learned that you get out of therapy what you put into it, and I Kennewick, Washington put everything into it. I also learned the therapists will work you as hard (509) 579-0089 as you let them, and the harder you sculptweightloss.com work, the quicker you regain your BY ANDY PERDUE for Senior Times

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Senior Times • June 2017

CALENDAR OF EVENTS WEDNESDAY, JUNE 7

• National Active and Retired Federal Employees Association lunch meeting: 11:30 a.m., Red Lion Hotel, 1101 N. Columbia Center Blvd., Kennewick. Visit narfe1192.org.

THURSDAY, JUNE 8

• Three Rivers Senior Life Show: 10 a.m. – 4 p.m., Three Rivers Convention Center, 7016 W. Grandridge Blvd., Kennewick. Contact 509-737-3705. Free event. • Mountain in a Pot class, a WSU Extension Master Gardener Program: 6:30 p.m., Demonstration Garden, 1620 S. Union St., Kennewick. Information ext100.wsu. edu/benton-franklin. Free event. • Asset Protection Estate Planning, presented by Elder Law Group: 6:30 – 7:30 p.m., Richland Public Library, 955 Northgate Drive, Richland. RSVP 509-579-0206. Free event.

FRIDAY, JUNE 9

• George and Pat Jones Community Service Day: 8 a.m. – noon, various locations. RSVP communityserviceday.com.

JUNE 9 – 11

• Sacajawea Bluegrass Festival: various times, Sacajawea State Park, 2503 Sacajawea Park Road, Pasco. Information mctama.org. • Richland Regatta: Howard Amon Park, 500 Amon Park Drive, Richland. Contact 509-551-2268. Free event.

SATURDAY, JUNE 10

• 33rd annual Show & Shine, hosted by Mid-Columbia Mopar: 9 a.m., Columbia Point Marina Park, 660 Columbia Point Drive, Richland. Contact midcolumbiamopar.com. Free event. • Chalk Art Festival: 9 a.m. – 4 p.m., Uptown Shopping Center, Richland. Free event. • Bottles, Brews and Barbecues: 10 a.m. – 6 p.m., Vintner’s Village, 357 Port Ave., Prosser. Tickets prosserwinenetwork.com.

JUNE 10 – 11

• Fort Walla Walla Days: 10 a.m. – 5 p.m., Fort Walla Walla Museum, 755 Myra Road, Walla Walla. Contact 509-525-7703.

TUESDAY, JUNE 13

• Hanford Resource Fair, hosted by Cold War Patriots: 10 a.m. – 2 p.m., Southridge Sports and Event Complex, 2901 Southridge Blvd., Kennewick. coldwarpatriots.org. Free event.

THURSDAY, JUNE 15

• Hanford Workers: Coaching for EEIOCPA Claim Filing & Benefits, presented by the Tri-Cities Cancer Center: noon – 1 p.m., Tri-Cities Cancer Center, 7350 W. Deschutes Ave., Kennewick. RSVP 509-7373427. Free event. • Hogs & Dogs Family Festival: 4 – 10 p.m., Bombing Range Sports Complex, 3200 Bombing Range, West Richland. Free event.

• Tri-Cities Community Lecture Series: “Bandanas to Badges: Songs and Stories of Northwest Workers:” 7 p.m., Richland Public Library, 955 Northgate Drive, Richland. Free event.

FRIDAY, JUNE 23

SATURDAY, JUNE 17

SATURDAY, JUNE 24

SUNDAY, JUNE 18

SUNDAY, JUNE 25

TUESDAY, JUNE 20

WEDNESDAY, JUNE 28

• Hunger Hike, a benefit for Second Harvest: 8 a.m. – noon, Badger Mountain Trailhead Park, 525 Queensgate Drive, Richland. Register 2-harvest.org/hike. • Garden Arts Tour, a fundraiser for Academy of Children’s Theatre: 9 a.m. – 3 p.m., various locations. Tickets 509-943-6027. • Salute to Scoots: 9:30 a.m. – 7 p.m., Sunset Gardens, 915 Bypass Highway, Richland. Contact: 509-943-1110. Free event. • Parkview Estates Car Show: 11 a.m., Parkview Estates, 7820 W. Sixth Ave., Kennewick. Contact: 509-734-9773. Free event.

WEDNESDAY, JUNE 21

• Physicians Speak Up on Prostate Cancer: 6 – 7 p.m., TriCities Cancer Center, 7350 W. Deschutes, Kennewick. RSVP 509-737-3427. Free event.

JUNE 22 – 25

• Cool Desert Nights: various times and locations. Contact 509-491-3242. Free event.

• Swings for Hospice Golf Tournament: 11:30 a.m., Canyon Lakes Golf Course, 3700 W. Canyon Lakes Drive, Kennewick. Contact 509-948-2801. • 2017 Geocoin Challenge: 8 a.m. – 8 p.m., Sacajawea State Park, 2503 Sacajawea Park Road, Pasco. RSVP tricitiesgeocoin.com. • Meet the Expert: Photography with John Clement: 10 a.m. – noon, Reach museum, 1942 Columbia Park Trail, Richland. RSVP 509-943-4100 ext. 108. • Mariachi & More Festival: 11 a.m. – 7 p.m., Columbia Park, Kennewick. Contact 509-542-0933. Free event. • Prescription for Caregivers, presented by Kadlec Neurological Resource Center: 5:30 – 8 p.m., Richland Community Center, 500 Amon Park Road, Richland. RSVP 509-943-8455.

TUESDAY, JULY 4

• Grand Old 4th Parade and Celebration: various times and locations in Pasco. Contact 509-545-3456. Free event. • River of Fire Festival: noon – 11 p.m., Columbia Park near the Regional Veterans Memorial, Kennewick. Contact 509-736-0510.

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Senior Times • June 2017 uBRIEFS Social Security dollars go further in Benton County

Benton County ranks No. 3 in the state among places where Social Security dollars go further, according to a recent SmartAsset study. The financial technology firm analyzed Social Security income, cost of living data and taxes across all counties in Washington. Benton County’s index ranked at 78.07, trailing only Lincoln and Wahkiakum counties at 79.57 and 84.7, respectively. Franklin County ranked No. 19. Review the full study at smartasset.com/retirement/social-securitycalculator#Washington.

AARP Smart Driver courses set for June

AARP will offer multiple Smart Driver courses throughout the region during the next month. Here’s the schedule: • 9 a.m. Tuesday, June 6: Pasco City Hall Activity Center, 525 N. Third Ave., Pasco. Call 509-5453459 to register. • 9 a.m. Wednesday, June 7: Pasco City Hall Activity Center, 525 N. Third Ave., Pasco. Call 509-5453459 to register. • 9 a.m. Tuesday, June 13:

Richland Community Center, 500 Amon Park Drive, Richland. Call 509-942-7529 to register. • 9 a.m. Wednesday, June 14: Richland Community Center, 500 Amon Park Drive, Richland. Call 509-942-7529 to register. • 1 p.m. Monday, June 26: Walla Walla General Hospital, 1025 S. Second Ave., Walla Walla. Call 509522-2424 to register. • 1 p.m. Tuesday, June 27: Walla Walla General Hospital, 1025 S. Second Ave., Walla Walla. Call 509522-2424 to register. Cost is $20. There is a $5 discount for AARP members. Participants are encouraged to check with their car insurance agent for details about a discount that may be available for taking the course. For more information or to find more courses, visit aarp.org/ads2014 or call 888-227-7669.

Genealogical meeting to explore Hanford history

The Tri-City Genealogical Society’s meeting on Wednesday, June 14 at the Benton PUD Auditorium in Kennewick will focus on the history of Hanford. At 7 p.m., Robert Franklin, assistant director, archivist and director of the Hanford Oral History project, will discuss the Hanford site.

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Trios’ Urgent eCare available to Medicare subscribers

Trios Health’s new telemedicine service, Trios Urgent eCare, is now available for use by those covered under Medicare plans. Urgent eCare requires a $39 fee at the time of use. The service allows patients to consult with a board-certified provider via telephone or video chat for common ailments 24 hours a day, seven days a week. Patients covered under Medicare may personally submit claims for reimbursement for the visit, but Medicare may not pay for them. Urgent eCare was created to improve patient access to care options that suit a variety of lifestyles. Trios Health is the Kennewick Public Hospital District’s system of care serving the greater Tri-Cities. Visit trioshealth.org/urgentecare for more information.

Summer reading challenge under way

Mid-Columbia Libraries’ annual summer reading challenge runs through Saturday, Aug. 19. Participants of all ages can read,

explore and create to win prizes. Many activities, including visiting parks, baking goodies or listening to audiobooks count toward completing the challenge. Get more details and sign up for the program at any branch or online at mid-columbialibraries.org/events/ summer-reading-challenge-2017.

Second Harvest’s Mobile Markets offer groceries

Second Harvest’s Mobile Markets will be providing fresh, perishable and frozen grocery products for about 250 families in a two-hour period on June 20 and 28. The markets run mid-March through mid-November and are made possible through sponsor partners and volunteers. Distribution is on a first come, first serve basis. Here’s the schedule: • 10 a.m. to noon Tuesday, June 20: Boys & Girls Clubs, 801 N. 18th Ave., Pasco. • 11 a.m. to 1 p.m. Wednesday, June 28: The Garden Church, 6811 W. Okanogan Place, Kennewick. Beef will be distributed on these two dates. Call 509-545-0787 or visit 2-harvest.org for more information, including future Mobile Market dates.

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Senior Times • June 2017

Volunteers sought to advocate for vulnerable Tri-City seniors Ombudsman program works to resolve long-term care complaints BY LORNA GARCIA for Senior Times

An age wave is coming. It is good news that life expectancy has increased from 68 years in 1950 to 79 years in 2013. But this age wave has prompted the need for more volunteers to help the Washington State Long-term Care Ombudsman program. Federal and state legislation creat-

ed the program to advocate for vulnerable adults. The purpose of this publicly-funded program is to promote and protect the nursing home resident’s rights guaranteed under federal and state laws and regulations. The program has three primary responsibilities: work to resolve resident complaints, educate the community about long-term care and resident rights, and work for systemic

change to improve the quality of long-term care. This mission is achieved through a network of regional offices throughout the state that recruit, train and manage volunteers who visit facilities, take and resolve complaints, and advocate for residents. More seniors will be needing the assistance. The “Aging in the United States” report released in January 2016 by the Population Reference Bureau attributed much of the increase to reduction of mortality at older ages. The 65-and-older age group is expected to double over the

next four decades and those older than 85 will represent 20 percent of that population group. While Lorna Garcia Americans are living longer, physical limitations increase with age. About half of Americans 85 years and older need help with at least one activity of daily living (eating, bathing, dressing, ambulation, toileting and continence). In addition, many need some degree of assistance with medical care. Increased life expectancy, combined with the aging Baby Boomer population, will create an age wave of older Americans and increase the need for elder care, both in-home assistance and long-term care in a facility. The March 2017 AARP Bulletin reported the average cost of nursing home care in Washington is $96,990 annually. People who don’t need 24-hour skilled nursing care can arrange home health care. According to the Genworth Cost of Care survey, annual home health care is $8,316 for eight hours of weekly assistance and up to $46,332 for 44 hours per week. Moving into an assisted living facility costs an average of $43,539 annually. Over the years there have been demographic shifts. Today, older adults are more likely to be divorced compared to previous generations. Since life expectancy of women is greater, many elderly women live alone and relatives may not live in the same community. Without the support of family, many elders seek long-term care options and this is fueling the demand for care in assisted living facilities, adult family homes, skilled nursing homes and veterans’ homes. In Washington state there are 3,548 licensed long-term care facilities providing 68,818 beds for residents. Living in long-term care facilities presents questions and issues not previously navigated by most elders. Ombudsman volunteers work to resolve complaints concerning all aspects of long-term care. The issues include quality and type of care, admission and discharge, issues regarding services and fees, quality of life preferences, available activities, privacy, and other resident and civil rights. These volunteers provide free and confidential assistance to resolve problems and help people work together to assure satisfactory service for the long-term care resident. uOMBUDSMAN, Page 8

Senior Times • June 2017 COMPANIONS, From page 1 First came the shivers. Then the calling. And eventually, a new program for her church. To become a trained Cancer Companion, volunteers undergo several hours of training. Lynn Moate, 69, of Richland, volunteered for the training as soon as she “saw they were trying to get this program going,” she said. She’s been a member of Bethlehem Lutheran since 1965. “I’ve experienced so many family members with cancer and it’s just what drew me there,” she said, explaining her 37-year-old daughter died from cancer, a sister died from ovarian cancer at age 55, another sister is a 10-year breast cancer survivor and another is a lung cancer survivor. She also recently lost her son-in-law at age 44 from cancer treatment complications. “Hearing that God is bigger than your cancer is very helpful to me,” she said. “It’s OK to voice your anger to God. He already knows anyway. I was so angry after my daughter died and reading some of the Psalms where the Psalmists rage out at God for different things they’re going through, helped me. You may as well just voice it.” Participating in the Cancer Companions program also is very personal for Lee Pearson, 68, of Kennewick. Her husband was diagnosed in February 2016 with multiple myeloma, a bone marrow cancer. “For the longest time, I had to hold my breath with my husband…it was such a strain not to say anything for so long and to finally get to meet other people to talk about it. … We all have to deal with it and it’s good to deal with it.” Pearson, who has been a member of Bethlehem Lutheran since 2005, said the program’s workbook “just takes my breath away.” “I do love the support I’m getting there and things I’m learning … When you read some of these stories and some of the verses that go with them, it’s like your light comes on: this did happen but I was too stressed out to even see it was even affecting me,” she said. Karen Tripp, a licensed marriage and family therapist developed the Missouri-based program after working with a cancer center in St. Louis. Her first support group began in 2011 and the program grew quickly from there, from one church to 12 churches within the first year. The program runs on a shoestring budget of $70,000 a year with a staff of 24 in 21 states. Tripp said the Christian-based group is needed as mainstream cancer treatment clinics typically don’t “like talking about Jesus” and “because of

that, people who want to, aren’t comfortable in them.” Churches also need such programs, Tripp said, explaining that all too often laypeople don’t know how to help families and patients cope with cancer. “Cancer has a tendency to slip through the cracks. The manpower in every church — I would say no matter how big or how small — is not enough to care for the pastoral needs of the church,” she said, explaining the focus is on visiting members in the hospital and those who are homebound and can’t come on Sundays to receive communion. “Where does cancer fit into that? It doesn’t.” Tripp said it’s not always obvious when someone is undergoing cancer treatment as many patients continue to go to work and church — until the disease takes a turn for the worse. “That can happen in days or weeks and then they’re in hospice. Then the church shows up at hospice time. The family then looks at the church and says, ‘Where have you been?’” Churches play a key role in Cancer Companions by paying for starter kits and training. The cost to train a person is $110 and a minimum of three must attend. Workbooks cost $16 each. Starter kits also must be purchased, depending on the church size. Those kits range from $395 to $500 and include participant guides, a web seminar manual and

Marilou DeWoody helped to launch the state’s first Cancer Companions program at Bethlehem Lutheran Church in Kennewick. The free Christian-based support group is for people undergoing treatment or who have had treatment in the past, as well as cancer caregivers and loved ones.

interactive video set, among other resources. “A Cancer Companion is a person who is giving you permission to talk about your cancer. Tomorrow you may end up at lunch with your very best friend, but you don’t know if you’ll feel comfortable to talk about your cancer … When you have someone connected in your life that’s a cancer companion, you get to talk about your cancer. That permission is there to hear it. They’ve signed on to that,” Tripp said.

How to register

The next Cancer Companions support group at Bethlehem Lutheran begins at 5:30 p.m. Monday, Aug. 14 in the church’s library, 2505 W. 27th Ave. in Kennewick. The free nine-session program is held the second and fourth Monday of the month. Cancer Companion volunteers also can meet one-on-one with people if they feel more comfortable. To sign up, call Marilou DeWoody at 509-582-5858.

Senior Times • June 2017

Genealogy turns history books into personal family stories BY VERONICA ANGUIANO for Senior Times

Considering my 30-year passion for genealogy, you might think I was one of those kids who loved my history classes. I didn’t. I rather disliked them. The random names and dates and places, even events, seemed unconnected to me. Because I didn’t understand why I should care, it was hard for me to remember them all. And then I found genealogy and how history connected to my family. Here was a group of names that represented real people who I discovered were uncannily like me. Each had a compelling real life story that I wanted to know. They did amazing things — and tragic things. They lived and laughed and cried. They faced troubles I could identify with. Sometimes they conquered them bravely and sometimes they were crushed beneath them. Through their eyes I could claim a place in history and experience every major event — every king or president, every war, every invention, every disaster — with a new interest and empathy. I could identify my personal connection with that heritage.

Whether they were a Serer warrior pushed onto a Georgia dock, or a fille du roi traveling up the St. Lawrence, a Talaxcaltec soldier overseeing negotiations with Hernán Cortés, or a crofter clutching a homestead advertisement after a hard winter and dry spring, a Makah maiden digging for Ozette potatoes or a street-wise passenger on the orphan train staring out the window at a landscape with absolutely no streets — they were on a journey from a known past into an unknown future. They carried with them the hopes and dreams and futures of all their descendants, including me. Unlike the strangers in my textbook, these were my family, my kin, my culture and my identity. Their decisions crafted my birth into the time and place where I arrived on the scene. My existence testifies that one way or the other they survived whatever the world threw at them and they succeeded in creating a family — not a perfect one — but certainly one that lasted. Their struggles — both failures and successes — inspire me and teach me. In February, I attended RootsTech2017, a yearly family

history conference. This year was particularly extraordinary with the inclusion of an African Heritage Day. Veronica Anguiano Keynote speaker Lavar Burton told us of the power of the family story. Nkoyo Iyamba, in explaining the horrors encountered by Africans enslaved in the American South, pointed out that slave owners knew that unity and connection — remember those two, unity and connection — among slaves was dangerous, so they were systematically separated from those who spoke their language, from their past and from their family. No matter your background, knowing your roots plays an important part in shaping your identity. All of us are finding ways to maintain connections we already have while building new ones. The cold history books can hardly be our story until we can claim our share of it through the people who came before and made us who we are. Through that shared story, we can

connect ourselves to a world family, where we are all cousins. On the RootTech stage, Levar Burton said, “All of us truly stand on the shoulders of those who have gone before us.” Want to learn more? The local Tri-City Genealogical Society holds instructive meetings at 7 p.m. the second Wednesday of each month at the Benton PUD, 2721 W. 10th Ave. It also offers “getting started” classes and peer help. Visit tricitygenealogicalsociety.org for details. RootsTech2017 Genealogy Conference sessions, including Nkoyo Iyamba’s keynote address from African Heritage Day, are available at rootstech.org. Curious about the travelers mentioned in this column? Google the terms I used or stop by the Richland Family History Center at 1314 Goethals Ave., Richland, and ask the helpful library staff. Veronica Anguiano of Richland is the Tri-City Genealogy Society’s research chairwoman.

OMBUDSMAN, From page 6 Certified ombudsmen are asked to devote four hours per week to visit an assigned facility. The volunteers address complaints with low-level problem-solving within the facilities and inform residents about their rights. The ombuds have the responsibility to hear and understand the needs of the residents and work to reach consensus on the solution. The Southeast Regional LongTerm Care Ombudsman Program is managed by Blue Mountain Action Council in Walla Walla. This region includes the counties of Benton, Franklin, Walla Walla, Columbia, Garfield and Asotin. There are 113 licensed long-term care facilities in the region, but only a dozen volunteers to make weekly facility visits. There is an urgent need for more volunteers in the Tri-City, Walla Walla, Clarkston and Dayton areas. Volunteers are provided free certification training and follow-up support. If interested in becoming an ombudsman volunteer, or if if you have a question or complaint regarding long-term care, contact regional coordinator Lorna Garcia at 509520-5162 or email her at lornag@ bmacww.org. Lorna Garcia is the regional coordinator for the Southeast Regional Long-Term Care Ombudsman Program.

Senior Times • June 2017 REHABILITATION, From page 3 The IPR is fully loaded with all the equipment necessary to get patients back in shape. The most important piece is a therapy gym on site, with equipment such as treadmills, stationary bikes, parallel bars and weight machines. The nursing staff is specially trained to help those who have had strokes and are typically at a high risk for falls. They work with hundreds per year — 207 people were admitted to IPR last year. And most patients’ stays aren’t as long as mine. The average stay in IPR for stroke patients is 13 days. While I wished I hadn’t had a

stroke and continue to struggle with its aftermath, I feel blessed I landed in IPR. Most communities aren’t fortunate enough to have something like this. I know I am farther along in my post-stroke journey than if I hadn’t been able to take advantage of this invaluable resource. When I was ready to go home, the IPR staff made sure I was ready. Home inspections, ordering needed equipment (wheelchair, hospital bed, etc.), making sure medications, doctor appointments and out-patient rehab were set up and helping make sure insurance was all in order were truly a blessing when you’re worried about how you’re going to

cope with the real world. The IPR experience was eyeopening. I made a lot of friendships there, and I’m truly grateful to everyone there who took such good care of me. Andy Perdue is an independent wine journalist who lives in Richland with his wife Melissa and daughter Niranjana. He is the editor and publisher of Great Northwest Wine and writes for several publications, including the TriCities Area Journal of Business and The Seattle Times.

Tips for getting the most out of therapy Tips from therapy veteran Andy Perdue of Richland on getting the most from therapy after a stroke: • Read the book Stronger After Stroke by Peter Levine. I wished I had read this book before therapy. I’d be farther down the road to recovery. It should be required reading by caregivers and spouses, too. • Rest and nutrition. I learned that eating right and resting were good for my healing brain but also prepared me for the next day’s therapy grind. • Trust your therapist. Early on, I didn’t always understand why I was doing something. The puzzle piece made more sense weeks later. Trust your therapist to have best intentions. • Take good notes. After a stroke, your brain isn’t working so well. It’s OK to write things down and ask questions. • Work hard. I put in the extra work

as a way to let my therapists know I was willing to do whatever it took to get better. As a result, they went out of their way to help me. When other patients refused therapy, I happily took their minutes. • Read. It’s good for brain recovery. I found books impossible because you need two good hands to hold and turn pages. I invested in a Kindle and was very happy. • Ask for homework. You often have free time in rehab. I didn’t want to waste time, so I asked for homework. Wheelchair laps in the hallway built strength and proficiency so I didn’t have to use therapy time on it. • Advocate for yourself. You know your body, so don’t be afraid to say you want to work on something specific. In my case, I let my therapist know I wanted to focus on my left arm. As a result, I saw recovery faster.

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• Be ready. If you know when therapy starts, be dressed and ready to start. The therapists have limited time so you want to maximize that time. I looked at every minute as priceless.

Andy Perdue, 52, of Richland, works on his leg muscles at Kadlec Regional Medical Center’s In-Patient Rehabilitation center two weeks after suffering a stroke.

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Senior Times • June 2017

Water2Wine Cruises providing lunch, dinner aboard yacht Cruises depart from Richland’s Columbia Point Marina BY JESSICA HOEFER for Senior Times

When you have more than three decades of experience in the cruise industry, you’re bound to cross paths with the same people more than once. Jay Denney and Dave Landis did so on several occasions—in different ports and on different boats—over a period of 17 years. It was only a matter of time before they decided to embark on a business adventure together. They formed Water2Wine Cruises in October 2015 to provide dinner and lunch cruises along the Columbia River. “Dave and I met on a cruise in Tahiti. I was a bartender, he was a mate,” Denney said. “He and his wife, Cindy, moved (to the TriCities) 17 years ago, and I stayed in touch with them.” Denney also moved to Washington but ended up further north with Anthony’s at Spokane Falls restaurant. Two years ago, he transferred to the Richland location and reconnected with his longtime

Dave Landis, Cindy Landis and Jay Denney pose in front of the 96-foot yacht used to operate Water2Wine Cruises, which sails out of Columbia Point Marina in Richland. The new business offers lunch and dinner cruises.

friends. “And we figured out we’d been thinking about the same thing over the years,” Denney said. The friends floated the idea of starting a day-boat business and added a fourth partner, Tyler Jorgenson, to the mix. For the next several months, they searched for a yacht-style boat and finally found what they were looking for in Naples, Florida, for $1.2 million.

“It came with all the tables and chairs. We just had to get dishes, pots and pans,” Denney said. In fall 2016, customers boarded the motor yacht, Chrysalis, for the first time. “Despite having one of the worst winters around here, we did well. We’ve gone out all winter long in 10-degree weather and snow,” Denney said. “The only thing that would stop us would be high wind, and we haven’t had that yet.” The 96-foot yacht has a shallow draft, drawing only three feet of water. It’s 20 feet wide and has two decks for dining and a full bar on the upper deck. “(The back of the upper deck) can be enclosed or open for heating and air conditioning,” Denney said. “That’s where we do our music and dancing.” Along with lunch and dinner options, Water2Wine Cruises hosts private and special events, such as a Mother’s Day cruise. “You name it, we’re doing it,” Denney said. “We haven’t done a wedding yet. Right now usually it’s birthdays and anniversaries. During the holidays, we did quite a few company parties.” The company employs 15 people. Cruises sail with three to four in the front of the house and two to three in the galley. Water2Wine Cruises can accommodate 100 people for a sitdown dinner and 120 for a cocktailstyle reception. “We make all our own food with our own chefs,” he said. “We use a commercial kitchen for all our prep work, but all of our cooking is done on board.” Lunch, dinner cruises All cruises set sail from Columbia Point Marina in Richland.

Lunch cruises are offered Saturday and Sunday and reservations are encouraged. Guests board at noon and the yacht sails at 12:30 p.m. The Chrysalis heads upriver toward the Port of Benton and the cruise lasts about an hour-and-a-half. Dinner cruises are Friday and Saturday night and last two-and-ahalf hours roundtrip. Unlike the lunch cruise, the evening trip takes customers downriver to the cable bridge at about 9.5 knots. Customers board at 6 p.m. for dinner and the Chrysalis sets sail a half hour later. Lunch cruises include three courses—soup or salad, an entrée and dessert—and run $44 per person. Dinner cruises cost $75 per person and include an appetizer and a glass of champagne in addition to the three courses. Food choices change seasonally and the summer menu will come out in June. Currently, the dinner cruise options include items such as herbcrusted beef sirloin, red wine braised duck leg and lemon baked mahi mahi. Vegetarian options are available. Kids are welcome on day cruises, but dinner cruises are limited to those 13 and older. If a private party rents the boat, they are welcome to invite younger guests. To rent, a party must consist of 40 or more people. Water2Wine Cruises already has 10 private cruises on the books for this summer. “We’re doing a wine event with Chandler Reach Vineyards,” said Denney, who explained the business is trying to expand its outreach by holding special event cruises. “And we’re partnering with some local bands to do some concerts on board.” Water2Wine Cruises has started a Thursday and Friday docked lunch so people can come aboard and learn more about the cruises offered. At some point, Wine2Water Cruises will look to add a trip from Clover Island up the Snake River and through the locks, but for now Denney said they’re still getting their feet wet. “People are still learning we’re not a private-owned boat. When they do find out, they’re happy we’re here and tell us the Tri-Cities needs it and they support us,” Denney said. “That’s nice feedback to hear from the community.” For more information, call 509263-1965, visit water2winecruises. com or find the company on Facebook.

Senior Times • June 2017

Kennewick Senior Center

500 S. Auburn St., Kennewick • 509-585-4303 All activities are at the Kennewick Senior Center unless otherwise listed. For more information, call 509-5854303. • Bunco: 1 to 3 p.m. Fridays. Cost: $1 per day. • Casual Woodcarving: Bring your supplies or borrow from the class. 1 to 3 p.m. Wednesdays. Cost: 75 cents. • Woodcarving Techniques: 9 a.m. to noon Fridays. Cost: $1 per day. • Dominoes: 12:30 to 2 p.m. Tuesdays and Fridays. Cost: 50 cents per day.

• Party Bridge: 12:30 to 4 p.m. Tuesdays and Thursdays. Cost 50 cents per day. • Bridge Tournament: Second Sunday of each month, 2 to 6 p.m. Cost: $1. RSVP 509-586-3349. • Pinochle: 7 to 9:30 p.m. Mondays, Wednesdays and Fridays. Cost: 50 cents per day. 6 to 9 p.m. Sundays. Cost: $1 per day. • Chinese Mahjong: 1 to 4 p.m. Wednesdays. Cost: $1 per day. • Clay Sculpting: Bring your own supplies and projects. 1 to 2 p.m.

Mondays. Cost: $1 per day. • Sewing: 6 to 9 p.m. Thursdays. Cost: $1 per day. • Needle Art: 12:30 to 2:30 p.m. Thursdays. Cost: $2 per day. • Crafters Create: 9 a.m. to 3 p.m. Tuesdays. Cost: $2. Bring your own project and supplies. • Indoor Walking: 9 a.m. to noon Monday through Friday. Cost: $1 per day. Location: Southridge Sports Complex, 2901 Southridge Blvd., Kennewick. • Hair Cuts & Clips: Hair cuts

provided by Pam Eggers. Second and fourth Wednesday of each month, 9 to 11 a.m. by appointment only. Cost $1. Call 509-585-4303. • Line Dancing: 6 to 7 p.m. Mondays. Cost: $24 for residents, $36 for others.Call 509-585-4293 to register. • Tai Chi: 6 to 7 p.m. Tuesdays and Thursdays. Call 509-430-1304 for cost and to register.

First Avenue Center 505 N. First Ave., Pasco • 509-545-3459

Most of Pasco’s senior services programs take place at the First Avenue Center at 505 N. First Ave., near the Amtrak station behind City Hall, unless otherwise listed. • Basin Wood Carvers: 1 to 4 p.m. Thursdays. Cost: Free. • Bridge: 9 a.m. to noon Thursday. Cost: 50 cents per day. • China Painting: 9 a.m. to noon Tuesdays. Cost: Free. Bring your own project and supplies. • Cribbage: 1 to 3 p.m.

Wednesdays and Fridays. Cost: Free. • Drop-In Snooker: 9 a.m. to 4 p.m. Monday through Friday. Cost: $1 per day. • Mexican Train Dominoes: 12:30 to 3 p.m. Thursdays. Cost: Free. • Pinochle: 7 to 9 p.m. Tuesdays and Fridays. Cost: Free. • Wavemakers Aqua Fit: Class for those with arthritis, fibromyalgia, lower back pain, muscle weakness, those who use a cane or a walker and anyone who loves the pool. Location:

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Oasis Physical Therapy, 6825 Burden Blvd., Suite D, Pasco. This class if offered on various days/times. Call 509-545-3456 to register. • Enhance Fitness (40+): Class focuses on stretching, balance, low impact aerobics and strength training. 10 to 11 a.m. Mondays, Wednesdays and Fridays. Cost: $28 for residents, $35 for others. No class June 26 and 28. Call 509-545-3456 to register. Location: Pasco City Hall Activity Center, 525 N. Third Ave., Pasco.

• Happy Feet program (60+): Get your feet cared for by a licensed, registered nurse. By appointment 9 a.m. to 3 p.m. Tuesdays, Wednesdays, Thursdays. Cost: Free with suggested donation of $12 to $15 per person. Call 509-545-3459. • Foot Care for Adults (18+): Get your feet cared for by a licensed, registered nurse. By appointment only, 9 a.m. to 3 p.m. Cost: $30. Call 509545-3459.

Senior Times • June 2017

Richland Community Center

500 Amon Drive, Richland • 509-942-7529 All activities are at the Richland Community Center unless otherwise listed. For more information, call 509-942-7529. • American Mahjong: 12:30 to 4:30 p.m. Thursdays. Cost: free. Location: lounge. • Cribbage: 8:30 to 11:30 a.m. Wednesdays. Cost: free. Location: lounge. • Billiards: 1 to 4 p.m. Monday through Friday. Cost: $2 per day. Location: pool room. • Golden Age Pinochle: 5:30 to 8:30 p.m. Fridays. Cost: $1 per day. Location: game room. • Duplicate Bridge: 12:30 to 4 p.m. Mondays, Wednesdays and Fridays. Cost: $1 per day. Location: game room. • Party Bridge: 8:30 to 11:30 a.m. Mondays and Wednesdays. Cost: $1 per day. Location: game room. • Dominoes: 12:30 to 3 p.m. Tuesdays and Thursdays. Cost:

free. Location: lounge. • Bridge Buddies: 5:30 to 9:30 p.m. Tuesdays and 10:30 a.m. to 12:30 p.m. Thursdays. Cost: $1. Location: game room. • Birthday Club Social: Second Tuesday of each month, Noon to 12:30 p.m. Cost: free. Location: lounge. • Pie Socials: Third Tuesday of each month, noon to 12:30 p.m. Cost: free. Location: lounge. • Root Beer Float gathering: Third Wednesday of the month, 2 to 2:30 p.m. Cost: free. Location: lounge. • Greeting Card Recycling: 9 to 11 a.m. Mondays. Cost: free. Location: meeting room. • RSA Dance: Third Friday of the month, 1 to 4 p.m. Cost: $6 per person. Location: Riverview room. • International Folk Dancing: 7 to 9 p.m. Thursdays (location: Riverview room) and 6 to 9 p.m. the first Saturday of the month for

West Richland Senior Center 616 N. 60th, West Richland 509-967-2847 All activities are at the West Richland Senior Center. For more information, call 509-967-2847. • Potluck Dinner: 6 p.m. Tuesday, June 13. Bring your favorite dish or dessert. • Bunco & Pot Luck: Noon Friday, June 16. Hot dogs, chips and a drink for $3 donation. • Bingo: Monday, June 19. Hot

dog lunch starts at noon with a suggested $3 donation. Bingo at 1 p.m. • TOPS (Take Off Pounds Sensibly) Fitness: 11 a.m. Thursdays. • Exercise: 9 a.m. Tuesdays and Thursdays. A donation of 50 cents is appreciated. • Art: 1 p.m. Saturdays.

a potluck and dancing (location: activity room). • Steppin’ Out with Jo: 9 to 10 a.m. Mondays, Wednesdays and Fridays. Cost: $22.75 for residents, $28.50 for others. Location: Riverview room. Call 509-9427529 to register. No class June 21. • Patti’s Workout: 4 to 5 p.m. Mondays, Tuesdays and Thursdays. Cost: $30.75 for residents (drop-in rate $5), $38.25 for others (drop-in rate $6). Location: Riverview room. Call 509-942-7529 to register. No class June 28. • Slim & Sassy Body Shape: 5:05 to 6:20 p.m. Wednesdays. Cost: $19.75 for residents, $24.75 for others. Location: Riverview room. Call 509-942-7529 to register. No class June 28. • Tai Chi: 7:35 to 8:35 p.m. Tuesdays and 6 to 7 p.m. Thursdays. Cost: $26.75 for residents (drop-in rate $4), $33.50 for others (drop-in rate $5). Location: Riverview room. Call 509-9427529 to register. • Fitness Room: 8 a.m. to 9 p.m. Monday through Friday, 9 a.m. to 8 p.m. Saturdays and noon to 4 p.m. Sundays. Cost: $2 per day or $8 per month. Location: Fitness room. • Foot Care for Fabulous Feet: Have a licensed registered nurse specializing in geriatrics care for your feet. 9 a.m. to 2:30 p.m. Thursdays. Cost: $30. Location: wellness room. Call 509-942-7529 for an appointment. • Sketch Series: 1 to 2 p.m., Saturday, June 24. Location: Goethals Park, 301 Goethals Drive, Richland. Cost: free. Bring your own supplies.

uBRIEFS Trios Health discovers records breach by employee A planned review process of the information management system at Trios Health exposed a breach of the Health Insurance Portability and Accountability Act. The review found that an employee accessed electronic health records of about 600 patients outside of normal job functions between October 2013 and March 2017. The employee has since been terminated. After an assessment of the breach, the Washington State Attorney General and Office of Civil Rights, which enforces privacy and security rules, will likely impose fines per violation found. Patients whose medical records were accessed without authorization have been notified by mail and have the option to enroll in free identity theft protection and credit monitoring services for one year at Trios’ expense. Trios Health is the Kennewick Public Hospital District’s system of care serving the greater Tri-Cities. Patients concerned about their health records may call 509-2215720 or visit trioshealth.org/privacy.

Boy Scouts collecting worn American flags until June 9

The Blue Mountain Council of the Boy Scouts of America is collecting U.S. flags in need of retirement through Friday, June 9. The effort is part of the Community Service Day campaign by Dave Retter of Retter & Company Sotheby’s International Realty and Kennewick Police Chief Ken Hohenberg. Any business or individual with an American flag in need of proper disposal may drop it off from 8 a.m. to 6 p.m. Monday through Friday at 8478 W. Gage Blvd. in Kennewick. The Scouts will practice proper flag retirement procedures and ceremonies in honor of Flag Day on Wednesday, June 14.

16th District legislative offices re-open

Although the 105-day regular session of the state Legislature finished April 23 and lawmakers are now in a second special session, Sen. Maureen Walsh, Rep. Terry Nealey and Rep. Bill Jenkin have re-opened their shared 16th District offices in Pasco and Walla Walla. The offices, located at 1110 Osprey Pointe Blvd. in Pasco, and 26 E. Main St. in Walla Walla, are open from 8 a.m. to 5 p.m. Monday through Friday.

Senior Times • June 2017

Kennewick UPS driver boasts 25 years of accident-free driving A Kennewick UPS driver gives thanks every time he safely returns from one of his daily road trips. Tom Ravella, 55, typically drives 350 miles a day between Hermiston and the Farewell Bend area in Oregon, five days a week. That’s 1,750 miles a week. He’s been driving for Atlanta-based UPS for 33 years and recently was inducted into the Circle of Honor, an honorary organization for UPS drivers who have achieved 25 or more years of accident-free driving. “I always wanted to be in the Circle of Honor. It was my goal when I started with UPS and it was a challenge. I want to get home safe every night,” he said. Ravella said he’s dedicating his 25 years of safe driving with UPS to his father, Thomas Ravella Sr., who passed away in April 2008. His father was a part of the Teamsters union, and although he was not a truck driver, he introduced his son to the right people who pointed him in the direction of UPS. Ravella’s UPS uniform now features a special 25-year patch. He also received a leather bomber jacket from the company. Washington boasts 125 active Circle of Honor drivers with a combined 3,529 years of accident-free driving. Others from the Tri-Cities with the

honor are Richard Klein, Jack Miller and Tom Peters, all of Kennewick. There are 2,114 total UPS drivers in Washington. “My thanks go to all of them for their dedication and focus and for the countless lives they’ve saved,” said Joe Braham, president, UPS Northwest District. “Their attention to detail has kept them safe and has helped improve public safety.” UPS’s 102,000 drivers log more than 3 billion miles a year, delivering nearly 5 billion packages annually. It’s a job that requires complete focus, Ravella said. “Our job is very dangerous. I’ve seen so many bad things happen on the road,” he said. One of the most frequent driver infractions he sees are distracted drivers. “Ninety percent of drivers are on their cellphone,” he said. “I’ve seen some truckers watching movies. They prop the screen up on their steering wheel.” Ravella spent 11 years as a package driver, hopping in and out of UPS delivery trucks and handling hundreds of packages a day in Southern California. He’s spent the past 22 years as a feeder driver. He drives a tractor trailer that carries UPS packages from the Hermiston package center to points beyond. The facility is centrally located to serve Portland, Seattle, Spokane and

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Boise. Farewell Bend is an exchange point with another truck traveling from Twin Falls, Idaho. Ravella hauls a 105-foot rig made up of three trailers on 26 wheels carrying a maximum load of 105,000 pounds. “I enjoy driving — the freedom, of being in control and going where you want to go,” he said. To pass the time on the highway, he listens to satellite radio — classic rock and talk radio — or audiobooks downloaded from Mid-Columbia Libraries. He also pays attention to the road and other drivers. It’s what’s got him safely from here to there for 25 years. This past winter’s snowy and icy

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Tom Ravella of Kennewick, a UPS driver for 33 years, recently was honored for 25 years of accidentfree driving. (Courtesy Jackie Sharpe Images)

conditions halted UPS trucks completely for two days. On other snowy days, he’d chain up daily to get over the three passes on his route. Ravella said over the years he’s spoken to other experienced drivers who taught him that having a solid pre-trip routine is critical. Before each trip, Ravella checks his tires, suspension, connections between the trailers, oil, coolant, lights and heater/defroster, and makes sure his documents are in order. It’s a fiveminute task but he said it puts him in the right frame of mind when he gets behind the wheel. “Our safety record on the road is fantastic company-wide,” he said. Globally, 9,349 active UPS drivers are members of the Circle of Honor. Collectively they’ve racked up 266,554 years and nearly 14 billion safe miles during their careers. That’s enough miles to travel to the moon and back almost 29,000 times. Ravella said another good defensive driving technique is to remember the five seeing habits. The tips start with the letters of the phrase, “All Good Kids Love Milk.” • Aim high in steering. Look up past your hood and 10 to 12 seconds ahead down the road. • Get the big picture. Maintain proper following distance. uUPS, Page 15

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BY KRISTINA LORD

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Senior Times • June 2017

SCAMMERS, From page 1 “There is this meteoric rise in imposter scams,” Shadel said, explaining it’s getting easier to be an imposter, thanks to technology. Among the survey highlights: • Nearly half (44 percent) of Washington consumers do not know that technology companies do not contact consumers about viruses on their computers. • About three-quarters of Washington consumers (71 percent) did not know that it is illegal to play a foreign lottery when you’re in the U.S. • About three-quarters of Washington consumers (72 percent) did not know that when surfing the internet, a locked box icon does not necessarily mean it is safe to interact with the site. • Three-quarters of respondents (73 percent) did not know that commercial telemarketing calls from companies you have not done business with are illegal. State Attorney General Bob Ferguson told the seniors in attendance about his mother, a retired public school teacher, who received a scammer’s email. The message appeared to be from a friend claiming she lost her passport while traveling and needed $1,000 to return home. “She knows Susan. She didn’t think she was traveling. But she wasn’t sure,” Ferguson said, adding that not every 85-year-old woman in Washington has

a son who is the attorney general to check on them. Ferguson’s office fielded 42,000 consumer complaints in 2016 and said half of all consumer fraud victims are over the age of 50. He encouraged seniors to tell callers they’ll file a complaint with his office as a way to get off the phone. All they need to do is call 1-800-551-4636 or visit atg.wa.gov/file-complaint, he said. “Report them to us. It makes a huge difference,” he said. Ferguson said he’s expanded the state’s Consumer Protection Division. In 2013, there were eight attorneys and today there are 25 attorneys. No tax dollars are used to fund the department. Instead, lawsuits against “bad actors” provide its funding. “This thing makes millions of dollars,” Ferguson said, explaining the money won in cases is reinvested back into the program. He told those in attendance to take the information they learned at the Kennewick workshop and share it with their friends. “Be skeptical,” he told them. Courtney Gregoire, assistant general counsel for Microsoft’s Digital Crimes Unit and daughter of former governor Chris Gregoire, said scammers have a simple goal: to separate you from your money and gain access to your computer.

State Attorney General Bob Ferguson spoke to more than 250 people on May 25 at the Three Rivers Convention Center in Kennewick about protecting themselves from scammers and encouraged them to report concerns to his office by calling 1-800-551-4636. The “Unmasking the Imposters” event was organized by AARP Washington. (Courtesy AARP Washington)

It’s a serious problem, with Microsoft receiving 10,000 reports a month. She encouraged seniors to continue to report scams so her department can analyze data and bring lawsuits against the fraudsters. She told seniors not to fall for website pop-up advertisements as they’re often disguised as promotional or security alerts. She instead told seniors to initiate help and to verify sources. “If you click anywhere in the box. It can activate the ad,” she said. Instead of clicking on the “close” button in the pop-up, shut down the computer’s browser, she advised. She said other red flags to pay attention to in emails include low resolution images, odd names in email addresses, odd characters, typos and incorrect information. “Report it. Almost every email server wants you to report you received phishing email,” Gregoire said. “Delete it and alert others who might be at

risk.” She told seniors to review their privacy settings and remove their addresses and birth dates from public profiles. She told them to take out memory chips before recycling printers and computers. She said she worried the workshop was “scaring you from using technology” that can make life better and provide connections around the globe to family and friends. But she encouraged seniors to use their devices frequently so they are familiar and comfortable with them. The Kennewick event also featured a taped interview with Jayesh Dubey, a 19-year-old native of Mumbai, India, who worked in one of the largest IRS scam rooms in the world. His job offered a starting salary of about $250, plus commissions, which was about six times more than anyone else was offering, he said.

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Senior Times • June 2017

Are you a savvy scam spotter? Take the AARP quiz to find out. 1. Caller ID is a reliable way to know where a telemarketing call is coming from. __ True __ False

7. Most copy machines have encryption software that makes it virtually impossible for a thief to steal the data contained in it once you discard the machine. __ True __ False

2. Banks never send their customers emails that ask them to click on a link wanting them to verify their information. __ True __ False

8. It is legal for a website to include in their “terms and conditions” that they be given access to your entire address book. __ True __ False

3. It is illegal to play a foreign lottery when you’re in the U.S. __True __ False

9. It is common for a website to install software onto your computer that tracks and recalls everything you do on their site. __ True __ False

4. The IRS is allowed by law to call you about back taxes you may owe without sending you written notice first. __ True __ False

10. Technology companies don’t notify customers when a virus is spotted on their computer. __ True __ False

5. Commercial telemarketing robodials from companies you do not have a previous business relationship with are illegal. __ True __ False

Answers:

6. When surfing the internet, it is safe to interact with a website as long as it has a locked box icon that indicates it is HTTPS secured. __ True __ False

Helping seniors maintain their independence

6. False 7. False 8. False 9. True 10. True

UPS, From page 13 • Keep eyes moving. Scan, don’t stare. • Leave yourself an out. Keep space on all four sides of your vehicle, especially in front. • Make sure others see you. Turn on your headlights. Establish eye contact with other drivers and pedestrians. Use your horn. Ravella said he always assumes other drivers “are going to cut me off” when passing his truck so he drives accordingly. His other safe driving tip? “Stay focused and put your phone away. One wrong move can change your life, or end it.”

nal organization that victimized tens of thousands of people in the U.S. To avoid scammers like Dubey, the new “Unmasking the Imposters” campaign offered these five tips: • IRS imposter scam: The IRS will not contact you by phone about paying back taxes without first sending you a written notice. • Tech support scam: Technology companies will not contact you to warn about viruses on your machine. Don’t give out your financial information, and don’t give anyone access to your computer. • Family emergency scam: The goal of this scam is to play on your fears and get you to act fast. Slow down and check with others to make sure you’re really hearing from a loved one. • Romance scam: Be extra careful when dealing with anyone you’ve met online. Romance scams often start with fake profiles on online dating sites. Be wary of anyone who professes love too quickly, wants to leave the dating site immediately and use personal email or instant messaging to communicate, or anyone who asks for money. • Foreign lottery fraud: You can’t win a lottery you never entered. Plus it’s illegal for a U.S. citizen to participate in a foreign lottery when they are in the U.S.

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SCAMMERS, From page 14 Dubey’s job involved answering frantic return calls from U.S. consumers after they had received stern voice mail messages from fictitious IRS agents telling them they owed back taxes. The goal was to get the victim to pay the phony “tax bills” by buying gift cards and providing the numbers to Dubey, who called himself “Officer Adam Smith.” And if the victim refused or asked too many questions, he had a threat ready: “As I told you, your case file has already been submitted to the courthouse procedure. Only I can help you now. And if you don’t believe me, then I’ll just hang up the call, and in 45 minutes a local sheriff will be at your doorstep.” He said the owner of the operation would send out about 50,000 voicemails each day with messages claiming to come from IRS agents. “Out of those 50,000 voicemails, we’d get around 10,000 to 15,000 call backs, and I’d personally take 150 to 200 calls a day,” he said. Dubey quit the job shortly before the operation was busted by Indian authorities in July 2016, when 700 people were rounded up for questioning. Weeks later, the U.S. Justice Department indicted 61 individuals and entities in the transnational crimi-

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Senior Times • June 2017

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Meals on Wheels is a program of Senior Life Resources Northwest and is supported by donations. For those 60 and over the suggested donation is $2.75 per meal. Meals may be purchased by those under 60 for $7.15. Menu substitutions may occur. For reservations, call between 9 a.m. and noon the day before your selected meal. For reservations in Richland, call 509-943-0779; Kennewick 509-585-4241; Pasco 509-543-5706; Parkside 509-5452169; Benton City 509-588-3094; Prosser 509-786-1148; and Connell 509-234-0766. The Senior Dining Café serves soups, sandwiches and salads without a reservation. Hours are 11 a.m. to 1 p.m. Monday through Friday. The café is located at 1834 Fowler St. in Richland and can be reached by calling 509-736-0045. • Monday, June 5: Macaroni and cheese, sausage patty, lima beans, salad with dressing and chilled pears. • Tuesday, June 6: Chef salad, cranberry fruit jello salad, wheat roll and peach crisp. • Wednesday, June 7: Pork roast with gravy, roasted sweet potatoes, pea salad, bread and peanut butter cookies. • Thursday, June 8: Chicken fiesta, Spanish rice, refried beans, broccoli with peppers and onions, bread and yogurt with berries. • Friday, June 9: Meatloaf with gravy, mashed potatoes with gravy, Brussels sprouts, wheat roll and cherry oat bar. • Monday, June 12: Rosemary chicken, mushroom sauce, rice, seasoned broccoli, wheat roll and an oatmeal raisin cookie. • Tuesday, June 13: Chicken enchilada casserole, refried beans,

Spanish rice, corn and fresh watermelon cubes. • Wednesday, June 14: Pork chop, roasted sweet potatoes, sweet dilled peas, wheat roll and chocolate chip cookies. • Thursday, June 15: Lemon pepper cod, herb potatoes, honey glazed carrots, bread and blueberry cherry crisp. • Friday, June 16: Birthday day! Roast beef with gravy, mashed potatoes with gravy, Italian vegetables, wheat roll and ice cream. • Monday, June 19: Swedish meatballs, seasoned egg noodles, broccoli, bread and chilled pears. • Tuesday, June 20: Spinach lasagna, green peas, carrot raisin salad, breadstick and apple crisp. • Wednesday, June 21: Tuna pasta salad, three bean salad, crackers, chilled pears and yogurt with berries. • Thursday, June 22: Roast turkey with gravy, parslied potatoes, pea and cheese salad, wheat roll and a brownie. • Friday, June 23: Sweet and sour pork, confetti rice, broccoli salad, vegetables and chocolate chip cookies. • Monday, June 26: Herb chicken, au gratin potatoes, peas and carrots, bread and chilled pears. • Tuesday, June 27: Beef stir fry, steamed rice, lima beans, wheat roll and a cinnamon roll. • Wednesday, June 28: Baked cod with dill sauce, oven roasted red potatoes, cucumber dill salad, bread and a cranberry oat bar. • Thursday, June 29: Beef stroganoff, garlic noodles, Brussels sprouts, wheat roll and cottage cheese with pineapple. • Friday, June 30: Barbecue pork sandwich, baked beans, confetti coleslaw, fresh melon cubes and apricot crisp. For more information about Senior Life Resources Northwest visit seniorliferesources.org.

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