The ApartMentor, 2nd Qtr. 2023_f

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JULY 25-28 the 2nd Qtr 2023 Serving the Triangle and Surrounding Areas Inside: - President’s Pen - Government Affairs /TAA-PAC - New Members - Upcoming Events & Classes - NLOL/TAAEF Merge Fast Track Your Career Advancement!

TAA 2023 Sponsors and Supporters

THANK YOU FOR YOUR SUPPORT THROUGHOUT THIS YEAR

STRATEGIC BUSINESS PARTNERS

PREMIER BUSINESS PARTNERS

CHAMPION BUSINESS PARTNERS

TAA SUPPORTERS

7920 ACC Blvd, Suite 220 Raleigh NC 27617

919.782.1165 | 919.782.1169 FAX TAA@TriangleAptAssn.org www.TriangleAptAssn.org

Office Hours

Monday—Thursday*: 8:30am – 5:00pm Friday: Remote

* Appointments are highly encouraged. Our team members are working hybrid schedules between the office and remote.

TAA Mission Statement

The leading resource committed to the advancement of the rental housing industry through advocacy, engagement and innovation.

OFFICERS

TAA TEAM MEMBERS

Josie H. Eatmon Executive Director JEatmon@TriangleAptAssn.org

Suzanne Pratt Director of Professional Development Spratt@TriangleAptAssn.org

Dustin Engelken Government Affairs Director DEngelken@TriangleAptAssn.org

Danielle Butler NLOL/TAAEF Executive Director DButler@NLOL-NC.org

Vicki Franciosi Director of Member Development and Engagement VFranciosi@TriangleAptAssn.org

Daniel Pauley Finance Manager DPauley@TriangleAptAssn.org

Shawna Poteat Education & Credentials Manager SPoteat@TriangleAptAssn.org

Kim Ratliff Government Affairs Associate KRatliff@TriangleAptAssn.org

Swell Gutierrez Meetings & Events Manager SGutierrez@TriangleAptAssn.org

DIRECTORS

DIVERSITY, EQUITY & INCLUSION (DEI)

Kelli Lea, CAM, NAAEI

Danielle Parker, CAPS

EDUCATION

Mary Batten, CAPS

Stephanie Tripp, CAPS

GOVERNMENT AFFAIRS

Stephen A. Kenney

Amy Timocko, CAPS

MEMBERSHIP

Lolita Wald

PR & COMMUNITY OUTREACH

Ashley Davoli, CAM, CFC SHRM-CP

Ashley O’Connor, MSW

SPECIAL EVENTS

Sydney Bryan, CAS

Stephanie Smith

XCEL

Bobby High Natasha Holmberg, CAM

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Mary Batten, CAPS Bell Partners, Inc. Ashley Davoli, CAM, CFC, SHRM-CP Full House Marketing Katy Boone, CAPS, CPO, NAAEI Atrium Weston Sydney Bryan, CAS Greystar Becki Hale, CAM 401 Oberlin Natalie Cook-Wooters, CAM Redi Carpet Bernice Lopes Carolina Restoration Services Ashley O’Connor, MSW King Properties, Inc. Stephanie Smith CORT Furniture Derek Tarrant, CAPS Greystar Norm Praet Brownlee Whitlow Praet, LLC Craig Nardi CPM, CAPS S.L. Nusbaum Realty Co. Berry Craven CAMT Gingko Residential, LLC Franklyn Rodriguez CAPS, CAMT Blue Ridge Companies Heather Crowley CAM Bell Partners, Inc. Claire Michael, CAM Hawthorne Residential Partners, Inc. PRESIDENT PAST PRESIDENT TREASURER SECRETARY VICE PRESIDENT
COMMITTEE CO-CHAIRS Contents 4 President’s Pen 6 Government Affairs 8 NLOL/TAAEF Merge 10 Education 15 After Work Networking 16 New Members Total Members: 1,148 Total Units: 164,547 Apartment Communities: 719 Suppliers: 212 Management Companies: 163 IRO: 54 Affiliated with: AS OF JUNE 2023

Presidents Pen ,

I recently attended an exceptional session provided by the Triangle Apartment Association (TAA), entitled “Maximize your Membership”. The premise behind the session is to explain all the benefits that are included within membership and strategies to navigate the Association so that you get the most value as a member.

The class had great attendance and most people in the room were brand new members, which is always exciting. As information was provided and discussion began to take place it occurred to me that so many of our members would likely benefit from a refresher.

Membership with TAA includes membership to our State Association (Apartment Association of North Carolina, AANC) as well as the National Apartment Association (NAA). What often goes overlooked is that if the company you work for is a member, then YOU are also a member and as the old saying goes, Membership has its privileges!

I feel it is so important to bring that last point out as so many of our members may join for one specific reason and not realize or take advantage of all the additional opportunities, resources and benefits available.

On the Local front, TAA is the 24th largest in the country in terms of members with over 1,138 and the 26th largest in terms of unit count covering over 167,768 homes as of May 2023. We have a full-time staff of nine made up of some of the most passionate, hardworking, brilliant individuals that work closely with

our Board of directors and incredible volunteers to ensure the opportunities we offer include something for everyone and remain in line with our Mission Statement “To be the leading resource committed to the advancement of the rental housing industry through advocacy, engagement and innovation.”

To break down just a portion of what is included in YOUR membership I have listed a few of my favorite things. Please know I am just scratching the surface.

• Classes and Seminars – Programs that are informative, interesting, and entertaining that keep up with current trends within the rental housing industry, personal growth, or general well-being.

• Designations and Certifications – We offer several Nationally Recognized Designations such as CAM, CAPS, CALP and CAMT (to name a few). In addition, we work to offer certifications that are often required depending on the site and circumstance such as CPO.

• Networking Opportunities – Events such as After Work Networking, Golf Tournament, Trade Show, or upcoming Casino Night (just to name a few), give all our members the opportunity to meet and learn about each other or the businesses they represent.

• Service Volunteer Opportunities designed to give back to our local Neighborhoods through several different initiatives.

• Advocacy!! The Association works to remain informed and vocal as regulations and laws are proposed that could impact the very way we operate. At the very least we want to make sure our members are aware of what is happening, but we also know the more voices we have the better our chances are of being heard.

I initially became aware of the TAA as I had employees that needed a CPO class. I later got wind of some bills in place that would have had a negative impact on my properties, so I attended a few Government Affairs Committee meetings. Eventually, I decided to join the committee, and began to get to know other members, formed a network and developed friendships that are still in place 14 years later. What began as a simple need for a class led to more opportunities to engage and grow both personally and professionally and I now consider the Triangle Apartment Association to be the best resource available to me.

Despite why you became a member, we want to make sure you have all the tools and resources you need to perform and succeed at the highest level and hope you take advantage of everything the TAA has to offer. Please set aside a few moments each month and log onto the TAA Website (triangleaptassn.org) and view everything that is available to you. If there is something you feel we are missing, please reach out and let us know. The Triangle Apartment Association is Your association and as a member you should be making the most of it!

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Craig Nardi, CPM, CAPS S.L. Nusbaum Realty Co. 2023 TAA President TAAPresident@TriangleAptAssn.org
BEYOND SIMPLE OUTAGES SOLVING ELECTRICAL PROBLEMS TRIANGLE AREA: 919.743.3300 • GREENSBORO: 336.855.3300 • HIGH POINT: 336.841.3300 WINSTON-SALEM: 336.725.3300 • FAYETTEVILLE: 910.678.0800 • CHARLOTTE: 844.277.3599 ELECTRICAL SUPPORT WHEN YOU NEED IT MOST. The pros at Tidal Electrical can solve electrical problems far beyond simple outages. • LED + Exterior Lighting Retrofitting • Swimming Pool Electrical Services • EV Car Charging Stations • Indoor + Outdoor Lighting Repair • Electrical Panel Upgrades • Breaker + Panel Repair • Electrical Building Maintenance Contact us today to save your time and budget with Tidal Electrical Services at 919.743.3300 or TidalElectricalServices.com .

Government Affairs

been involved on a number of issues and has provided support for successful visits to Capital Hill during NAA Advocate and the General Assembly during AANC’s Lobby Day.

TAA-PAC FUNDRAISING STARTS STRONG

Thank you

TO OUR 2023 CLUB LEVEL MEMBERS:

THE FIRST HALF OF 2023 HAS BEEN A BUSY ONE!

In March, a delegation of TAA Members attended the National Apartment Association Advocate (NAA) Conference in Washington, DC. The group had the opportunity to lobby federal legislators on issues including Housing Choice Voucher Reforms, the Yes In My Back Yard Act, and the Cares Act 30-Day Notice.

In April, we hosted a successful Government Affairs 101 session with more than 20 attendees joining to learn about the work of the Government Affairs Committee, the TAA-PAC, and more. That was followed by a successful Lobby Day at the General Assembly as a group of 40 volunteers participated in more than 30 meetings to discuss support for HB 551. The House actually passed the bill the day after these visits, demonstrating again the importance of Lobby Day visits.

In May, TAA had the opportunity to present to the Durham City Council as part of their ongoing Affordable Housing Deep Dive series. During the presentation, we were able to provide a market overview and advocate for a number of affordable housing solutions including zoning and land use reform, emergency rental assistance, incentives for landlord participation in the voucher program, and the need for an affordable housing acquisition fund.

The TAA-PAC has continued its successful quarterly breakfast series featuring special guests: Congressman David Price in January, Wake County Commission Chair Shinica Thomas in March, and Congresswoman Deborah Ross in June. Additional breakfasts are scheduled for Friday, September 22nd and Friday, December 15th.

The Government Affairs Committee has hosted Durham Council Member Leonardo Williams and Morrisville Council Member Steve Rao to provide local updates from their respective municipalities. The Committee has also

At the halfway point in the year, TAA-PAC is more than halfway to achieving the goal of raising $33,000. Thus far, we have raised $17, 571, as we are preparing for municipal elections later this year. Last year TAA-PAC contributed $36,000 to nineteen candidates across the region for City Council, County Commission, and the North Carolina General Assembly, fourteen of whom won their respective elections. The relationships built through this work are critical to supporting TAA’s advocacy efforts for the remainder of 2023. For more information, and to contribute, visit www.TriangleAptAssn. org/TAAPAC

HOUSING AFFORDABILITY SUBCOMMITTEE ADVANCING POLICY

The Housing Affordability Subcommittee has been working on a number of issues around housing affordability including landlord screening, evictions, and SCAD (Simplifying Codes for Affordable Development, among other items. TAA staff and subcommittee volunteers have participated in public meetings focused on these issues and our seat at the table for these discussions will allow for more diverse housing, and additional investments in Affordable Housing across the region. We have also worked to educate policymakers on the danger of policies such as inclusionary zoning and rent control, among others.

TAA SUPPORTS PASSAGE OF HB 551

The North Carolina House Judiciary 1 Committee passed AANC priority legislation during the Long Session this past April with the passing of HB 551: Landlord – Tenant and HOA Changes. The Bill passed through the NC House Chambers on April 27th and is now in the NC Senate Chamber. HB 551 (=SB 553) is an omnibus bill which would make several changes to landlord-tenant law including creating a prohibition on local government requirements to accept Housing Choice Vouchers, creating clear guidelines to address Emotional Support Animal abuse, and clarifying regulations around late fees among other items. The breakthrough for this legislation occurred during AANC’s Annual Lobby Day 2023, showing again how critical these visits are to advancing priority legislation.

Amy Timocko

Craig Nardi

Norm Praet

Sebastian Gomez

April Vasta

Ashley Davoli

Becki Hale

Bernice Lopes

Berry Craven

Dustin Engelken

Ed Harris

Josie Eatmon

Katy Boone

Natalie Cook-Wooters

Paula Kotarakos

Stephanie Coble

Steve Kenney

William MacRae

Danielle Butler

Derek Tarrant

Franklyn Rodriguez

Heather Arndt

Latoya Patterson

Leilani Bissell-Ledford

Mary Batten

Michelle Edwards

Mitchell

Scott Marczewski

Shanae Auguste

Stephanie Smith

Sydney Bryan

Teresa Boland

Vicki Franciosi

6 the ApartMentor // 2ND QUARTER 2023 // TriangleAptAssn.org Scan to Donate
TAA volunteers and staff met with NC Rep. Howard Penny, Jr. (District 53) during AANC’s Education and Legislative Conference’s Lobby day. PRESIDENT CLUB VICE PRESIDENT CLUB SENATOR CLUB

TAA Property Management Career Fair

OPEN THE DOOR TO YOUR FUTURE INDUSTRY was the theme for this year’s Career Fair. On May 18th, TAA and the PR & Community Outreach Committee hosted its first Property Management Career Fair since 2017 at the McKimmon Center in Raleigh, from 3:00 pm - 7:00 pm. There were 20 member companies with over 40 representatives present to interact and meet job seekers face-to-face.

With Gratitude, Thanks to our 2023 Career Fair Sponsors and Participating Companies.

SPONSORS

PARTICIPATING COMPANIES

Aldon Management Company

Bell Partners, Inc

Blue Ridge Companies

Buckingham Companies

Carroll Management

Drucker + Falk

Full House Marketing

Greystar

Grubb Properties

Hawthorne Residential Partners, Inc.

Kane Residential

King Properties, Inc.

KPM Carolinas Property

Management, LLC

Northwood Ravin, LLC

Palms Associates, LLC

Pegasus Residential, LLC

Rangewater Real Estate

S.L. Nusbaum Realty Co.

The Liberty Group

Zaremba Management Company

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IN NOVEMBER 2022, WE ANNOUNCED THE MERGER OF A NEW LEASE ON LIFE AND TAA EDUCATION FOUNDATION.

While TAA Education Foundation and A New Lease on Life will become programs under the umbrella of a new organization, the mission of each will not change. With this intentional partnership, the united Boards of Directors will pool resources to generate considerable progress in the areas of career advancement and resolving homelessness.

Since January 2023, the newly formed Board of Directors has been working hard to create this new organization while honoring the legacy of each program. We have engaged expert consultants with experience in nonprofit mergers. At this time, we have a new mission and vision statements. We are excited to share these now. Our plan is to officially launch and reveal our new name and logo at the upcoming TAA Education Foundation Reverse Trade Show.

OUR VISION is for a world where doors are open to stable housing and career opportunities for all.

OUR MISSION is to build stronger communities by harnessing the skills and resources of the rental housing industry to advance professional development and efforts to end homelessness.

Upcoming Scholarship Deadlines

No money in the budget? TAA Education Foundation will be accepting Scholarship Applications for the upcoming Credential Programs.

Interested in applying? Access application at https://bit.ly/TAAEFApp

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APPLICATIONS DUE July 17, 2023 APPLICATIONS DUE October 3, 2023 NLOL/TAAEF News
A NEWLEASE ONLIFE TriangleApartmentAssociation +
merge update

Proceeds benefit

reverse trade show

FRIDAY, AUGUST 25, 2023

8:30 AM - 1:30 PM

McKimmon Center, 1101 Gorman Street, Raleigh

> Breakfast, Snacks, & Beverages Provided

MANAGEMENT COMPANIES | Registration Open NOW!

PARTICIPATION BENEFITS:

• Increase your pipeline of qualified vendor partners

• Gain new insight on cutting-edge products & new services

• “Speed-Dating” with supplier members – Network and meet with TAA vendor/ supplier partners one-on-one in 5-minute sessions

• Help support TAA Education Foundation and its efforts to advance the industry’s education and professionalism

SUPPLIERS | Registration Opens July 12, 2023

Space is limited to 36 supplier partners and awarded on a first-come-firstserved basis.

PARTICIPATION BENEFITS:

• One-on-one face time with company’s decision-makers

• Increase your pipeline of local apartment communities and management companies – Our goal this year is to have 25 owner/operator companies in attendance!

• “Speed-Dating” Style – Network & meet with TAA owner/operator members one-on-one in 5-minute sessions

• Help support TAA Education Foundation and their efforts to advance the industry’s education and professionalism

• Proceeds to benefit TAA Education Foundation Scholarship Fund

www.triangleaptassn.org/events/2023-reverse-trade-show

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Classes & Seminars

Certified Apartment Portfolio Supervisor (CAPS) Credential Program

FAST-TRACK!

July 25-July 28, 2023

9:00 AM – 4:30 PM each day

Full Course Cost: $1,539 Members

$1,739 Non-Members

Facilitator: Alex Jackiw, CPM®, CAPS, C3P

The Certified Apartment Portfolio Supervisor (CAPS) credential course was developed for Regional/District Managers, Maintenance Directors, Mid-Upper Level Management, Marketing Directors, and those aspiring to move to that level. Industry experience requirement is either CAM, ARM, RAM with 2 years of apartment management experience OR a Property Supervisor with 2 years of multi-site experience.

Microsoft Excel – Part 2

August 8, 2023

9:00 AM – 5:00 PM

Members $235 | 6 CECs

Facilitator: Ginny Hupp, an instructor with New Horizons Raleigh

DON’T FRET! IF YOU MISSED PART 1, THE WORK ISN’T DONE...YOU CAN STILL REGISTER FOR PART 2 AND JOIN THE FUN!

This computer course training will be held offsite at New Horizons Computer Learning Center in Raleigh, NC.

This training is for everyone at all levels who want to improve their skills in Microsoft Excel. In Excel 2016 Part 2 training, you’ll build upon your data manipulation skills and unlock more capabilities within the platform. Deepen your understanding of Excel by learning how to create advanced workbooks and worksheets. In this session you’ll be ready to create custom formulas, apply built-in Excel functions, manipulate data to extract the insights you need, and present date to make informed business decisions.

Legal Issues

September 21, 2023

9:00 AM – 4:00 PM

Members $235 | 5 CECs

Facilitator: Todd Whitlow, partner with Brownlee Whitlow & Praet, PLLC

Join us for this informative session to learn all the legalities of operating your property within the law in the state of NC. Get up to speed on the NC landlord-tenant law changes. In addition to learning about the laws, you will learn the legal aspects of property management as well as the eviction process and how to avoid pitfalls.

Getting to “I DO” Again and Again (Keeping the Residence Romance Alive!)

September 26, 2023

9:00 AM – 12:00 PM

2.5 CECs

Facilitator: Rebecca Rosario, CAM, CALP, NAAEI Faculty

We spend so much time, money, and effort courting our prospects and getting them to fall in love with our community. Why is it we fail at maintaining the relationship, and ultimately, residents “break up” with us? The rules of resident relationships can be rocky at times. This session is to ignite your fires into keeping the resident romance alive; and how to get them to say “I Do, over and over again and tell their friends!

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ApartMentor
2ND QUARTER
ChadwellSupply.com ESPAÑOL 888.341.2423 | 888.341.7330 THE MRO SUPPLIER THAT FOCUSES ON YOUR NEEDS Local Inventory | Renovation Supplies Procurement Platform Assistance Maintenance Training | Unforgettable Service

CAPS

Courtney Adams Hudson 5401

Bell Partners

William Drummond Northwood Ravin, LLC

Aubrey Grant

Arlington Properties

Mick Hix Northwood Ravin, LLC

CAM

Fred Allen Crabtree Crossing Apartments Palms Associates, LLC

Driss Bouchine

Wedgwood Apartments Drucker + Falk

NAAEI Credentials Holders

Michael Dore

The Parke at Trinity

Highmark Residential

Olivia Holland

The Pointe at Heritage

Arlington Properties

Esteisy Holmes

Tree Top Apartments

Bridge Property Management

John Leclercq

Windsor at Tryon Village

Greystar

Melissa Love

The Village Apartments

Continental Realty Corporation

Marisela Pizeno-Taylor

Berkshire Park

Blue Ridge Companies

CALP

Gretta Duncan

The Arbors at East Village

Taft Management Group

Jordi Myles

Mariners Crossing Apartments

Related Management Companies

Brittany Odle

Northwood Ravin, LLC

Stephenie Whitley

Crystal Village Apartments

Thalhimer, Crushman & Wakefield

11 the ApartMentor // 2ND QUARTER 2023 // TriangleAptAssn.org THE AANC ANNUAL Conference R A L E I G H , N C S A V E T H E D A T E A P R 2 9M A Y 1 R E G I S T R A T I O N O P E N S D E C E M B E R 1 , 2 0 2 3 A A N C O N L I N E O R G 6 C E C s

With over 900 owner operators mingling with more than 400 exhibitors, our annual trade show became a major hit with “The Greatest Show on Earth” theme. Members enjoyed a delightful combination of food, giveaways, prizes, networking, and an exciting After Party with additional catering amenities, games, live entertainment, and music.

It just keeps getting better and better!

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Recap
Trade Show

• The live entertainment

• The networking

• The amazing booths & decor

• The 360 Photo Booth

• The games

• The theme and items that vendors gave out

• Seeing friends and connecting with new vendors

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What TAA members said they liked the most...

Battle of the Baskets Recap

Thanks a bunch!

The Education Committee held its annual Battle of the Baskets (BOB) fundraiser at the TAA Trade Show. Eleven fantastic and fun baskets donated by members, including one from the Education Committee, brought attendees together to purchase raffle tickets in hopes of becoming lucky winners of their favorite basket(s). The committee raised $5,287.59 with proceeds to benefit the TAAEF Education Scholarship Fund.

A THOUSAND AND ONE THANKS

The Education Committee would like to thank the membership for their support, and most particularly our 2023 Battle of the Baskets partners, for their commitment, generosity, and basket donation.

Applause!

CONGRATS TO THE 2023 WINNERS!

Best of Show

• Automatic Leasing Service, Inc.

• Bell Partners, Inc.

• Brownlee Whitlow & Praet, PLLC

• Carolina Restoration Service

• Fitness Concepts

• Greystar

• Leaf & Limb

• PR Real Estate Management, Inc.

• TradeMark Property Services, Inc.

• Tribles, Inc.

• Woodland Creek Townhomes & Apartments

The TAAEF Education Scholarship Fund was established in 2001 to provide qualifying candidates the opportunity to further their career development. Your investment will help to enhance the skills of apartment industry personnel, resulting in better managed and more confident future decision makers of the apartment industry. Since its inception, 81 scholarships have been awarded.

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Leasing Automatic Service, Inc. The Perfect Solution Laundry Basket
Most Creative Bell Partners, Inc. Always Coca Cola
15 the ApartMentor // 2ND QUARTER 2023 // TriangleAptAssn.org SUMMER
TUESDAY, JULY 18 6:00 – 8:30 pm Carolina Ale House 7981 Skyland Ridge Parkway, Raleigh After Work Networking is one of our most popular events and FREE to attend. Come out and enjoy a relaxing evening with friends and colleagues. • PROFESSIONAL HEADSHOTS are available with a minimum $10 donation. • The first 80 Owner Operators to arrive enjoy a FREE DRINK! TAA Members Only Join us! Networking Opportunity
CAMP SUMMER CAMP

APARTMENT COMMUNITIES

400H

Contact: Ashley Hawkins

400h@greystar.com

(919) 703-2471

Units: 242

Abode Kerr Ridge

Contact: Jessica Haselden abodekerrridge@greystar.com

(919) 504-1415

Units: 88

Alta Vale

Contact: Kristin Downs live@altavale.com

(984) 222-7906

Units: 306

Altitude

Contact: Carolin Ano altituderaleigh@greystar.com

(919) 728-1260

Units:118

Ascend Varina Gateway

Contact: Gabby Rivera varinagateway@drhorton.com

(469) 744-8691

Units: 264

Ashford Townes

Contact: Josie Landis jlandis@liverangewater.com

(252) 642-4824

Units: 74

Bainbridge Cary

Contact: Emily Lohr bainbridgecary@bainbridgere.com

(984) 257-9699

Units: 259

Beckon Apartments

Contact: Jason Lemper beckonmgr@greystar.com

(919) 246-5000

Units: 263

Channel House

Contact: Becca Maloney hello@channelhouseraleigh.com

(844) 546-6518

Units: 200

Element at the Grove

Contact: Keli Cave elementatthegrove@bellpartnersinc.com

(984) 263-5570

Units: 312

Elevate the Crossings

Contact: Rebecca Smith elevatethecrossings@bellpartnersinc.com

(984) 263-5454

Units: 336

Forge at Raleigh Iron Works

Contact: AnnMarie Fogarty forgeatriw@grubbventures.com

(919) 341-1600

Units: 219

Hawthorne at the Forest

Contact: Kristy Holland hforest@hrpliving.com

(919) 495-3866

Units: 248

Madison Wakefield

Contact: Ruthann Klaiber wakefield@madisoncapgroup.com

(919) 239-7333

Units: 216

Meridian at Rogers Branch

Contact: Shari Hooker meridianrogersbranch@hrpliving. com

(984) 271-5884

Units: 264

Perry Place Apartments

Contact: Sharon Sunkel perryplace@casanc.org

910-869-7333

Units: 48

Prose New Hope

Contact: Marsha Nobles prosenewhope@greystar.com

(919) 229-4900

Units: 344

The Corners at Brier Creek

Contact: Patti Miller corners@tontiproperties.com

(919) 246-5333

Units: 298

The Falstaff

Contact: Kathryn Stenerson kstenerson@druckerandfalk.com

(919) 298-8472

Units: 176

The Guild at MOSAIC

Contact: Adriane Karlinski hello@theguildatmosaic.com

(844) 750-1388

Units: 165

The Joyce Apartments

Contact: Veronica Moser thejoyce@lsamgmt.com

(919) 294-6065

Units: 80

Lawson of Knightdale

Contact: Rasheemah Davis lawsonknightdale@trademarkresidential.com

(919) 802-3302

Units: 101

The Mallory

Contact: Cynthia Peppe mallorync@tribridgeres.com

(984) 464-1564

Units: 239

Vintage Raleigh West

Contact: Megan Smith vintageraleighwest@bellpartnersinc.com

(919) 670-6990

Units: 364

Walnut Creek Apartments

Contact: Cara Link walnutcreek@ram-mgt.com

(919) 388-5588

Units: 199

MANAGEMENT COMPANIES

DHI Communities

Contact: Jack Lundsgaarde

jhlundsgaarde@drhorton.com

(817) 390-8303

Madison Communities, LLC

Contact: Kim Mall kmall@madisoncapgroup.com

(704) 275-0433

RADCO Residential

Contact: Wendy Dawson wendy.dawson@radcoliving.com

(678) 770-4380

Tonti Properties

Contact: Patti Miller pmiller@tontiproperties.com

(972) 444-9035

TriBridge Residential

Contact: Lisa Parker lisap@tribridgeres.com

(404) 352-2800

INDEPENDENT RENTAL OWNERS

Brown Holdings

Contact: Mark Brown mbrown49@gmail.com

(919) 593-3394

Units: 1

Capital Raleigh Realty

Contact: Kevin Hagen kevin@capitalraleighrealty.com

(919) 389-9614

Units: 60

CASA

Contact: Lena Frias lfrias@casanc.org

(919) 754-9960x20

Units: 233

Newport Properties, LLC

Contact: Lisa Doyle

lisa@newstonerealty.com

(919) 622-6078

Units: 2

Palmer Real Estate Group LLC

Contact: Tyneesha Palmer info@palmerrealestategroup.com

(919) 964-3084

Units: 5

Rachael Kiker

Contact: Rachael Kiker rachael.edge@gmail.com

(510) 393-0528

Units: 2

SUPPLIERS

Apartment Life

Contact: Nicole Ricchini nicholericchini@apartmentlife.org

(704) 795-8839

Resident Retention & Events

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JANUARY 1 – JUNE 15, 2023
New Members

Aquaman Power Washing

Contact: Rick Strickland info@aquamanpowerwashingnc. com

(984) 480-6597

Gutter Cleaning & Pressure

Washing Contractors; Windows/ Mirrors/Glass; Cleaning: Trash Bin/Dumpster Cleaners

Arbor Plumbing & Backflow

Contact: Michael Bray info@arborplumbing.com

(984) 295-8378

Plumbing Contractors

Backwoods Junk Removal

Contact: David Bunt backwoodsjunkremoval@gmail. com

(919) 770-8223

Trash or Recycling: Bulk Removal/ Apartment Clean Out

Bland Landscaping Company

Contact: Will Taylor wtaylor@blandlandscaping.com

(919) 664-4086

Landscapers/Landscaping Contractors; Snow Removal Contractors

BrightView Landscape Services (Durham)

Contact: Chris John chris.john@brightview.com

(919) 348-8948

Landscapers/Landscaping Contractors; Snow Removal Contractors; Tree Service

BrightView Landscape Services (Raleigh)

Contact: Christine Council christine.council@brightview.com

(336) 912-1205

Landscapers/Landscaping Contractors

CAM Atlantic LLC

Contact: Kelly Johnson kelly@camatlantic.com

(919) 215-9551

Plumbing Contractors

Carolina Tree Care

Contact: Amanda Raymond amanda.raymond@carolinatree. com

(704) 788-8733

Emergency Service/Restoration Contractors; Tree Service

Dickerson Outdoor Products, Inc. dba Dickerson

Furnishings

Contact: John Dickerson III hill@dickersonoutdoor.com

(919) 803-1008

Furniture: Exterior/Pool/Patio; Furniture: Interior

Domuso

Contact: Tyler Dulworth tyler.dulworth@domuso.com

(985) 210-3473

Financial/Brokerage Services

Dragonfly Pond Works, LLC

Contact: Andrew Kosydar info@dragonflypondworks.com

(877) 766-3979

Pond Management

Elite Property Services

Contact: Jay Haselden Jay@ElitePressureWashRaleigh. com

910-228-6624

Gutter Cleaning & Pressure Washing Contractors

EXT Construction, Inc.

Contact: Troy Eller info@extinstalled.com

(919) 809-5092

Roofing; Flooring Contractors & Carpet/Vinyl Installation

Gimmzi Smart Rewards

Contact: Brandon Hill brandon.hill@gimmzi.com

(336) 501-1698

Resident Retention & Events; Advertising

Glass Doctor

Contact: Lynn Sefranek lynnsefranek@glassdoctorrdu.com

919-571-3350

Windows/Mirrors/Glass

Granite Hills Group

Contact: Derek Stutts dstutts@granitehillsgroup.com

(919) 969-3322

Landscapers/Landscaping Contractors; Snow Removal Contractors; Tree Service

Green Harbor Land Management

Contact: Adam Betts greenharbornc@gmail.com

(919) 451-9246

Concrete Service Contractors; Landscapers/Landscaping Contractors; Masonry/Stone/ Pavers; Parking Lot Contractors; Snow Removal Contractors; Tree Service

Interior Logic Group

Property Services

Contact: mmschreiber@ilginc.com

(800) 950-0002

Flooring Contractors & Carpet/ Vinyl Installation

JT Solution Partners Inc.

Contact: Dominique Cross dominique@jtsolutionpartners.com

(808) 348-0187

Staffing & Personnel Services

Michelson Philanthropies

Contact: Ross Barker rbarker@foundanimals.org

(503) 407-6689

Consultation Services; Market Research & Surveys; Pet Management; Resident Retention & Events

NC Plumbing Pros Inc.

Contact: Howard Raphael hr@spiceqsr.com

(919) 961-6181

Plumbing Contractors

NetVendor

Contact: Angie Wohlschlegel angiew@netvendor.com

(248) 672-8548

Property Management Software

North Star Property Service

Contact: Sherri Griffin Sherri.nsps@gmail.com

(919) 616-1459

General Contractors

Realtor.com

Contact: Jennifer Marvin

jennifer.ladd@move.com

(805) 223-9413

Advertising

Superhero Fire Protection

Contact: Joseph Clark jclark@superherofire.com

(770) 597-5004

Fire & Safety Equipment Supplies

Ted’s HVAC + Plumbing

Contact: Ryan Edwards

ryan@tedshvacservice.com

(919) 823-4081

HVAC Contractors; Plumbing Contractors

The Lotus Campaign

Contact: Hannah Olsen hannah@lotuscampaign.org

(704) 324-3330

Consultation Services; Lease Guaranty

Window Hero

Contact: Tim Cook

tim.cook@windowhero.com

(215) 410-6638

Gutter Cleaning & Pressure Washing Contractors; Windows/Mirrors/Glass

17 the ApartMentor // 2ND QUARTER 2023 // TriangleAptAssn.org

join our team

GET INVOLVED GIVE BACK GROW YOUR NETWORK

Members with two years involvement and one year of committee service at TAA are encouraged to participate in this very important program. Our Ambassadors share their knowledge and experiences, build lasting relationships, and act as a “buddy” to our newer members. The goal is to ensure that newer members are finding their way and learning early on how to better navigate within the Association. In other words, we want to help people make the most of their membership.

Sound interesting? Ready to Join?

Visit us at www.triangleaptassn.org or complete below form.

Ambassador Commitment Form

Take this opportunity to become acquainted with your colleagues and to help be a part of TAA’s success. Owner/Operator and Supplier members are encouraged to participate!

AMBASSADOR EXPECTATIONS

• Work in a team of two (2) Ambassadors

• Be paired with no more than five (5) non-competing new members

• Make initial contact and introduce yourself

• Introduce new members to a minimum of 3 other members at the first event

• Check in monthly to remind new members about upcoming opportunities

• Relay any issues, suggestions, and ideas to TAA Staff Liaison

• Commit to 6 months once assigned a new member

• Attend an orientation session before serving

• Attend Maximize Your Membership quarterly information sessions when able

CRITERIA TO BECOME AN AMBASSADOR

• Be a member in good standing

• Have a minimum of two (2) years involvement at TAA

• Have served on a TAA committee for a minimum of one (1) year

• Complete form and return to be eligible

I am interested in serving as a TAA Ambassador!

NAME

COMPANY OR PROPERTY

CELL PHONE

EMAIL

LIST PREVIOUS VOLUNTEER EXPERIENCE WITHIN OR OUTSIDE OF TAA (IF ANY):

Please email form to Vicki Franciosi at vfranciosi@triangleaptassn.org

18 the ApartMentor // 2ND QUARTER 2023 // TriangleAptAssn.org

If

REMEMBER...

On June 15, TAA hosted its largest Maximize Your Membership session to date, with over 45 attendees

A special thank you to TAA 2023 President Craig Nardi, S.L. Nusbaum Realty Co., for kicking off the morning with opening remarks and a brief welcome. The group then learned ways to make the most of their TAA Membership or in other words how to get started, get connected, and get involved. A highlight was the breakout groups which allowed for more networking, questions, and the chance to hear from seasoned members who serve on the TAA Board of Directors or the TAA Membership Committee. This session is offered quarterly for new members, new employees at existing member companies, or anyone who would like a refresher.

19 the ApartMentor // 2ND QUARTER 2023 // TriangleAptAssn.org
your company is a TAA member, YOU ARE A MEMBER!

Maintenance Roundtable

For Service & Maintenance Professionals Only!

The Education Committee held its first in-person Maintenance Roundtable at the TAA Education Center since the pandemic on Wednesday, April 26th. Thirteen (13) maintenance professionals met in the education center, many who had never participated in the past virtual maintenance roundtables. This open platform allows service and maintenance professionals to have an opportunity to learn, network, and connect.

Rick Picquet, CAMT, Regional Maintenance Manager with Bell Partners, Inc., served as the facilitator and led the group discussion covering these topics: Best Practices, Maintenance Tips & Tricks, Vacancy Loss, and Google Reviews.

Thanks to the event Breakfast Sponsor Chadwell Supply.

Fall Maintenance Roundtable

THESAVEDATE!

TUESDAY, OCTOBER 17TH • 8:00 - 9:30 AM • TAA EDUCATION CENTER

Topics: Best Practices, Vendor Contracts-Negotiations, Internal Communications, New Tools, and Technology Innovations.

The Maintenance Roundtables are FREE for all service and maintenance professionals.

Xcel Committee

On the morning of April 6 the Xcel Committee hosted a free, virtual event titled “Xcel Yourself Professionally” with over 50 in attendance. The format included a moderator and panel discussion on three main topics: being a new professional in our industry and within the Association, professional development and advancement, and business etiquette. Those in attendance appreciated the opportunity to ask questions of the panelists and hear different ideas and perspectives.

Thank you!

Moderator: Heather Crowley, CAM, Bell Partners, Inc.

Panelists: Chauncey Eaton, CAM, Drucker + Falk

Natalie Hart, CAS, The Liberty Group

Sydney Bryan, CAS, Greystar

WATCH

20 the ApartMentor // 2ND QUARTER 2023 // TriangleAptAssn.org
MAINTENANCE ROUNDTABLE
Event Recap
FOR DETAILS coming soon for the next Rise & Grind session in September titled BACK TO BASICS.
21 the ApartMentor // 2ND QUARTER 2023 // TriangleAptAssn.org FILLING YOUR VACANCIES HAS NEVER BEEN EASIER Advertise on the nation’s premier listing network! apartments.com/grow | 888.658.7368 Maximize your exposure Showcase your property Generate quality leads TAA NEWS Welcome to our newest team member and congratulations on the work anniversaries of others! Danielle Butler 2 YEARS NLOL/TAAEF Executive Director Suzanne Pratt 22 YEARS Director of Professional Development Dustin Engelken 5 YEARS Government Affairs Director APRIL MARCH MAY Josie Eatmon 24 YEARS Executive Director Anniversary ~ HAPPY~ Swell Gutierrez JOINED FEB 2023 Meetings and Events Manager Welcome!

Save the Dates

Call for Applications

TAA’s Leadership Development Committee will soon begin its process of interviewing individuals who have an interest in serving on the TAA Board of Directors, in an effort to formulate a proposed slate of directors for 2024-2025.

The Board is comprised of up to 16 members: 12 representing the owner/operators of the association and four (4) representing the supplier members. There may be 3-4 open owner/operator and 2 open supplier seats for the 2024 term. The Board meets monthly, on the 4th Tuesday, from 10-11:30am.

The Association continues to grow and strategically manages that growth with goals and objectives to execute. The Board leads as they fulfill their fiduciary responsibilities to the Association. Below are criteria, key qualities, and responsibilities of those seeking to serve on the Board:

REQUIRED EXPERIENCE / CRITERIA:

• Active participation on a TAA committee

• History of involvement in Association events and/or education

• Leadership experience, in or outside industry (i.e., civic organizations such as non-profits, schools, religious entities).

• Ability to prioritize Board and Association goals and objectives as required – (wearing TAA hat versus company hat as and when needed).

KEY DESIRED QUALITIES:

• Dedication and commitment, vision and leadership, stewardship, passion for the mission, punctuality, ability to communicate, knowledge of industry, discretion, and integrity.

RESPONSIBILITIES:

• Adhering to TAA’s Mission Statement

• Continued implementation of strategic initiatives

• Keeping abreast of member interests and needs

• Being an ambassador and advocate for the Association

• Advancing growth by reaching out to those who desire direction and support

Visit the TAA website and click the Board of Directors tab to access the form.

THE DEADLINE TO SUBMIT IS AUGUST 31, 2023.

22 the ApartMentor // 2ND QUARTER 2023 // TriangleAptAssn.org
TAA
2024 BOARD OF DIRECTORS

23 the ApartMentor // 2ND QUARTER 2023 // TriangleAptAssn.org 2023 JULY 6 Membership Committee 7 Housing Affordability Subcommittee 12 XCEL Committee 18 After Work Networking –Carolina Ale House, Brier Creek 19 Government Affairs Committee 19 Special Events Committee 25-28 CAPS (Certified Apartment Portfolio Supervisor Credential Program AUGUST 2 XCEL Committee 3 Membership Committee 4 Housing Affordability Subcommittee 8 Microsoft Excel – Part 2 9 Special Events Committee 10 NLOL/TAAEF Committees 10 Diversity Equity & Inclusion (DEI) Committee AUGUST (Continued) 16 Government Affairs Committee 22 TAA Board of Directors meeting 25 TAAEF’s Take 5 – Reverse Trade Show SEPTEMBER 1 Housing Affordability Subcommittee 6 CAM Credential Program (Sept 6 – Oct 25) 6 XCEL Committee 7 Membership Committee 13 Special Events Committee 14 Diversity Equity & Inclusion (DEI) Committee 20 Government Affairs Committee 21 Legal Issues
Getting to “I Do” Again and Again (Keeping the Residence Romance Alive!) 26 TAA Board of Directors meeting
growth begins
A TAA COMMITTEE
EDUCATION COMMITTEE
GOVERNMENT
MEMBERSHIP COMMITTEE
PUBLIC RELATIONS/COMMUNITY
COMMITTEE
SPECIAL EVENTS COMMITTEE
26
EVENTS & CLASSESUpcoming
here. JOIN
• DIVERSITY EQUITY & INCLUSION COMMITTEE (DEI) •
AFFAIRS COMMITTEE (GAC) • HOUSING AFFORDABILITY SUBCOMMITTEE (HASC) •
OUTREACH
XCEL COMMITTEE
7920 ACC Blvd, Suite 220 Raleigh, NC 27617 RENTAL SPACE PERFECT FOR BUDGET CAMPS AND TEAM MEETINGS. Contact us at taa@triangleaptassn.org for more information on pricing & availability.

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