Tourism is one of the leading industries in Jamaica, with the spa sector significantly contributing to its productivity, as well as to the overall destination experience of tourists. As the tourism sector reopens during the COVID-19 pandemic, specific protocols must be established to ensure guests and employees are safe, without reducing quality in service.
The COVID-19 Safety Manual for the Jamaican Spa Sector provides comprehensive guidelines and recommendations for spa operations serving the tourism sector in Jamaica during the COVID-19 crisis. It is based largely on the guidelines and/or regulations of the Ministry of Health and Wellness, the COVID-19 Ministry of Tourism Health and Safety Protocols as well as those of the International Spa Association, the World Health Organization and the International Standards Organization.