Excessively business-minded and overly practical approaches to service design may well prove harmful to the whole field. Beauty is part of meaningful living. When one tries to ignore its delicate power, the aesthetic transcends towards the nondescript and unknown in-betweens.
Touchpoint is published three times each year by the Service Design Network. It brings together those practicing, learning and teaching service design, and each issue provides in-depth coverage of a specific theme, accompanied by regular sections. Free access to Touchpoint is one of the many benefits of membership to the SDN.
To learn more, visit https://www.service-design-network.org/membership.
