Top HR Leaders

Page 96

Fast-mover advantage: The importance of adapting policies to reflect the dynamic new environment By Ian McAlister, General Manager at CRS Technologies

Remote working has become

bringing with it a host of evolving

part of the standard operating

requirements. In the past the

procedure at virtually every

concept centred on just having

Trust in the workplace has never

business, irrespective of industry

an employee log in to their email

been as important as it is today.

sector or geographic location.

and perhaps a cloud-based

Thanks to the normalisation of

With even manufacturing and

document repository. But as the

remote working, companies have

mining introducing elements

events of 2020 have shown, the

employees accessing their back-

of telecommuting due to the

potential for remote working is

end systems from anywhere they

COVID-19 pandemic, not only

far-reaching, as it impacts every

have a reliable internet connection.

are IT departments required to

business process, despite the

keep up with the operational

convenience of cloud solutions.

requirements of this new normal,

Embracing trust

But beyond the technology challenges of implementing

but human resources teams need

With this changing environment

remote working practices,

to go back to the drawing board to

comes a fresh impetus to

review how existing policies should

reinvent the organisation from

managers must have confidence

be modernised to better reflect

the ground up, starting with its

while working outside the

the demands of an expanding

human resources systems. This

remote workforce.

brings numerous opportunities

traditional office environment.

in their employees’ effectiveness

However, those organisations that

for innovation and growth that

have a high degree of trust in place

From infrastructure to

many decision-makers would

are more effective at collaborating,

collaboration, security, revised

likely not have considered were it

being productive, and enjoying a

policies and even employee

not for the lockdown restrictions

higher degree of loyalty between

wellbeing, remote working is

‘forcing’ their hand.

employees and their managers.

96 | TOP HR LEADERS


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