CHS-AnnualReport-NoBleeds

ANNUAL REPORT

ROOTED IN THE COMMUNITY A message from Robin Behavioral health touches us all. It impacts every part of our lives. The generational effect on family, friends, and communities is profound.

Nearly one in four people are living with a mental health condition. More than 85,000 died of a drug overdose in 2024. And, in the last two years, Monterey County’s homeless population grew 19% to 2,436. While this data paints a stark picture, there is hope and help, right here. You can help make a life-changing impact with Community Human Services.

For 55 years, CHS has delivered compassionate services for mental health, substance use, and homelessness to over 100,000 people in our community.

We are creating a future where high-quality, holistic care is a right, not a privilege, and where everyone can access services without fear or shame.

Our entire community thrives when we support each other.

Studies show that every dollar spent on community-based mental health, substance use, and social services saves taxpayers $12. By contributing to Community Human Services you are helping people in need access quality care and building a brighter, healthier tomorrow – for everyone.

Your generosity makes a world of difference. Thank you.

Robin McCrae Chief Executive Officer

Substance Use • Genesis House • Elm House • Sonoma House • Off Main Clinic • Outpatient Treatment Centers • Drug and Alcohol Intervention Services for Youth (DAISY) • Substance Use Prevention Program (SUPP)

Community Human Services is proudly dedicated to providing high-quality mental health, substance use, and homeless services to Monterey County residents to help them reach their full potential. Recognizing that mental health, substance use, and homelessness often intersect, we take a holistic approach to providing whole-person care to our clients.

Our confidential services employ evidence-based, traumaInformed practices and are offered at no or low cost in English and Spanish by compassionate, professional staff.

Our work not only improves the lives of our clients, but also has a ripple effect on families, schools, workplaces, hospitals, law enforcement, and the community in general, saving heartache, lives, and money.

Mental Health • Family Service Centers • Pathways to Safety • Parent Education Program • Domestic Violence Intervention Program • Supervised Visitation Program • Outpatient Mental Health Counseling

Mission Community Human Services offers people experiencing mental health issues, substance use disorders, and homelessness the tools and support to overcome these challenges and create lasting change in their lives.

Homelessness • Casa de Noche Buena • Shuman HeartHouse

Vision

• The SHARE Center

A community free of substance abuse, mental health

• Safe Place Salinas

challenges, and housing instability.

• Safe Place Monterey • Safe Passage Transitional Supportive Housing Program • Monterey Peninsula and Salinas Valley Street Outreach Programs

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PEOPLE SERVED

BY REGION

North County

205 Prunedale Monterey

Salinas

2,477

Monterey Peninsula

1,311

Non-Monterey County Residents

117 South County

monterey county

560

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King City

Salinas • Salinas • Spreckels

COMMUNITY

IMPACT 2%

Monterey Peninsula • Big Sur • Carmel • Carmel Valley • Del Rey Oaks • Marina • Monterey • Pacific Grove • Seaside • Sand City

Age

14% 42%

5-17 18-24 25-44 45-64

32%

65+

10% South County • Bradley • Chualar • Gonzales • Greenfield • Jolon • King City • Lockwood • San Ardo • San Lucas • Soledad

Ethnicity

3%

2% 1% 1% 1%

Asian

6%

Pacific Islander Native American

North County

Hispanic or Latino

• Aromas • Castroville • Moss Landing • Prunedale • Watsonville

Black/African American

22% 60%

White Mexican National

4%

2 or More Races/Ethnicities Unknown/Other

Total Served

4,670

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HOMELESS SERVICES Community Human Services provides a continuum of housing and case management services to youth, women, men, and families experiencing homelessness in our community.

From street outreach, emergency shelter, and transitional housing to housing navigation services and financial assistance for rapid rehousing, our homeless programs are designed to help people secure permanent housing. We opened Safe Place Salinas, our new Housing Navigation Center for youth, in July 2024, and in September we assumed operations of the SHARE Center shelter in Salinas.

183 Youth Served

333

Total Individuals Served

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Angel’s Story Angel’s life took a sharp turn at age 19 when her mother passed away unexpectedly and she was left without a home. With nowhere to turn, she moved into her car then, eventually, a tent that she shared with her aunt. “I got a lot of hope from other outreach workers,” Angel says, “but nothing ever went through.”

Things began to change for Angel when she connected with our street outreach counselors. With their help, Angel got back on her medication, a decision she calls her turning point. “It helped a lot. It got me out of the funk I was in and helped me want to do more for myself,” she reflects.

Slowly, she learned to trust Community Human Services and our outreach team’s commitment to her well-being.

With help from our Housing Navigator and continued support from our outreach team, Angel moved into her own apartment in July 2024, a milestone she once thought was impossible. Her story is a testament to the power of perseverance and an example of the profound, life-changing impact of CHS’s programs.

homelessness

Flanked by street outreach counselors, Angel proudly holds the key to her new apartment.

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MENTAL HEALTH SERVICES Our Family Service Centers provide a variety of mental health and family safety-net services to Monterey County’s most vulnerable residents.

Programs include outpatient mental health counseling, parenting education classes, domestic violence/anger management intervention groups, supervised visitation and exchanges, and supportive services for families at risk of entering the child welfare system.

999

Total Individuals Served

Skylar’s Story Skylar’s mother was a young college student when she made the painful decision to place him for adoption. “She loved me so much that she wanted to give me a better life than she could,” Skylar reflects.

Life with his adoptive family was far from easy. He faced significant challenges, including trauma from his adoptive mother’s alcoholism and his parents’ divorce. Skylar struggled with depression and suicidal thoughts from an early age. “I’ve had suicidal thoughts since I was nine,” he shared, recalling the darkness that shaped much of his childhood.

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Real change came when he reached out to his father for help and started therapy. “I told my dad I wanted to see a therapist because I was hella suicidal,” Skylar candidly admitted.

With support from his primary care doctor, he connected with our Family Service Center’s outpatient mental health program—a turning point in his life.

Skylar speaks warmly of his experience there, calling it transformative.

“The staff and therapists are great,” he says, crediting their support for helping him through his darkest moments, including hospitalization. Therapy provided stability and a renewed sense of hope.

Now, Skylar encourages others to seek the same support he found at CHS. “It’s like a family over there—so welcoming,” he says, emphasizing the center’s inclusive environment. To those struggling, he offers reassurance.

“You will find good people there; they will be there for you.”

Skylar’s story is one of courage and transformation, showing how therapy and support can make all the difference.

mental health

Skylar and his father at our Annual Luncheon.

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SUBSTANCE USE SERVICES CHS offers a comprehensive range of substance use programs, including prevention and intervention services for at-risk youth and outpatient and residential treatment for adults with substance use disorders.

These services include medication-assisted treatment and a specialized program for pregnant and parenting women. Additionally, our harm reduction initiatives and Narcan distribution efforts have saved many lives. Looking ahead, we plan to open a new adolescent outpatient treatment program in Monterey in the spring of 2025.

1,769 Youth Served

3,338 Total Individuals Served

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Allie’s Story Allison’s journey is one of resilience, healing, and hope. Growing up in a family deeply affected by mental health and substance use, Allison began struggling with drugs and alcohol at just 12 years old, following the example set by her parents who were fighting their own battles.

Her teenage years were marked by instability, trauma, and run-ins with the law, leading to her first treatment episode for addiction at age 15. While there were brief periods of stability, her world continued to spiral. As she entered adulthood, the loss of her mother—a complex but deeply loved figure—shattered Allison and reignited her addiction.

For years, she fought with the belief that she could control her substance use, but the drugs gradually overtook her life, deteriorating both her body and mind.

At 35, with her health and hope fading, Allison made the courageous decision to ask for help.

With the support of her family and the compassionate treatment teams at our Outpatient Treatment Center, she the chains of addiction.

Through medication-assisted detoxification, outpatient drug treatment, accountability, and a deep commitment to her recovery, Allison has transformed her life.

substance use

found the strength to break free from

Alison at work with her buddy, Max.

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WORKING TO SAVE YOUNG LIVES IN THE

SALINAS

VALLEY

Our Salinas Valley Street Outreach Program collaborates closely with our new Housing

Navigation Center in Salinas to support transition-age youth, ages 18–24, who are experiencing homelessness. Together, we help these young individuals get back on track and secure stable housing. Our street outreach workers canvass the entire Salinas Valley—from North County to South County—providing food, water, clothing, hygiene and first aid supplies, sanitary products, and information on available community services. They also guide youth to the Navigation Center, where our Housing Navigator offers housing services and rapid rehousing financial assistance, covering rent, deposits, application fees, moving expenses, and more.

The Youth Navigation Center, Safe Place Salinas, provides a safe and warm space for respite from the elements. It includes a fully stocked kitchen for light meals and snacks, computer and internet access for housing and job searches, and a caring staff ready to lend an ear and offer support.

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Safe Place CHS opened Safe Place Salinas, a housing navigation center for youth experiencing homelessness, in July 2024. Safe Place provides case management, food, clothing, computer and internet access, and other essential services and serves as a hub for the Salinas Valley Street Outreach Program. These programs work hand-in-hand to connect unhoused youth ages 18–24 with housing and employment, and offer life-changing supports.

SHARE Center In July 2024, CHS was awarded a contract by the City of Salinas and County of Monterey to operate the SHARE Center in Salinas and assumed shelter operations in September.

salinas valley

This 100-bed shelter for men, women, and families experiencing homelessness provides housing navigation, case management, employment assistance, linkages to public benefits, and referrals to community services. An on-site clinic provides wound care, chronic health advice, general care for adults and children, limited medication, and immunizations. CHS partners with Dorothy’s Place and Victory Mission in this program.

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NARCAN A LIFELINE FOR MONTEREY COUNTY

The opioid crisis, driven by the widespread availability of fentanyl, has become a significant concern in Monterey County. In August 2024, the Salinas Valley Street Outreach Team helped save a young man’s life during an opioid overdose by administering NARCAN and performing CPR. Every program we offer is equipped with Narcan and our staff is extensively trained in its use—a tool we unfortunately, but often, rely on in our outreach and treatment efforts. These life-saving actions highlight the commitment of our dedicated team, who work to protect and preserve lives in our community.

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COMMUNITY

OUTREACH

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Community engagement is one of our core values. From farmworker lunches and high school resource fairs to the Monster Truck Showdown and the Strawberry Festival, we promote our services at over 50 events per year, offering bilingual support and resources to thousands of attendees throughout the county.

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3

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1. DAISY counselor hands out CHS swag to youth at a school resource fair in Seaside.

3. SUPP counselor shares mental health resources with students at Rancho San Juan High School.

2. Farmworkers receive mental health resources in partnership with La Preciosa Radio station.

4. Mental health clinicians share resources at the Salinas Valley Pride Parade.

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COMMUNITY

SUPPORT 1

3

2

4

1. CHS was selected by Dawn Gallante to be Dawn’s

Dream Winery’s 2024 nonprofit. Benefits included the proceeds from their Guest Bartender event, a beautiful painting donated by local artist Diane Danvers, and two cases of wine to use in our fundraising efforts.

3. CHS received the “True Inspiration Award” and a

grant of $225,000 from Chick-fil-A for outstanding work in serving the homeless community.

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2. CHS was honored by the Monterey County Business Council for innovation at Shuman HeartHouse.

4. CHS was chosen to receive grants by

young philanthropists at Stevenson School and Carmel Middle School. The Partners in Community Service program at CMS is sponsored by Carmel Valley Rotary.

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COMMUNITY

EVENTS 1

3

4

1. ANNUAL LUNCHEON: CHS celebrated 55 years

of service to the community at its Annual Luncheon.

Honored that day were Supervisor Mary Adams and Senator Anna Caballero, for their ongoing support of CHS and the behavioral health of Monterey County residents.

3. A PARTY WITH HEART: Deborah Mall and Deborah

Reitz hosted a party at their home in Pebble Beach to thank donors and benefit CHS’s homeless programs.

Mark Shuman was recognized for his family’s donation that enabled us to establish Shuman HeartHouse.

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2. MENDING CLOTHES, MENDING HEARTS: Local

Monterey businesses Slowfiber and the Pearl Works invited the community to a class to learn how to mend and upcycle clothing with proceeds benefitting our homeless programs.

4. SOLVING HOMELESSNESS: Sara Rubin, editor of

the Monterey County Weekly, moderated a community conversation featuring the County of Monterey’s Homeless Services Director, Roxanne Wilson, and the City of Monterey’s Community Development Director, Anastacia Wyatt. The event commemorated the 3rd anniversary of Casa de Noche Buena.

5. WOMEN’S BALL: Over 100 people danced the night away at the Women’s Ball at the Carmel

Women’s Club to raise money for Casa de Noche Buena. Dawn Gallante was presented with a Caring Heart award and event founders Deborah Smith and Evadna Clemmons were honored for their contributions supporting women experiencing homelessness.

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2024 DONORS $100,000+ Chick-Fil-A City of Monterey City of Pacific Grove City of Seaside Dewitt Fund of the Community Foundation for Monterey County The Manitou Fund

$25,000 - $99,999 Anonymous Donors Central California Alliance for Health (CCAH) Harden Foundation Interfaith Outreach of Carmel (IOC) Kaiser Permanente Mark & Adriana Shuman Monterey Peninsula Foundation (MPF) The Berkshire Foundation The Fund for Homeless Women of the CFMC United Way Monterey County

$10,000 - $24,999 Barbara Schilling & Richard Carr Coastal Roots Hospitality Ernie & Gunde Posey Laurelie & J. Irvine Fund of CFMC Nancy Buck Ransom Foundation Paula Robichaud Rayne Technology Solutions, Inc. Sunlight Giving William & Nancy Doolittle Yellow Brick Road

$2,500 - $9,999 Anne Jones Anne Washburn Bank of America Charitable Gift Fund Carmel by the Sea Rotary Club City of Del Rey Oaks Community Foundation for Monterey County Community Hospital of the Monterey Peninsula (Montage Health) David & Amy Stocker Ellen & Dave DeSimone Fidelity Charitable for the Bhusri Family Gordon Schacher Lowell & Wilda Northrop Maureen Bradford Fund of the CFMC Monterey County Gives Najma Noorani Pacific Grove Women’s Golf Club Pebble Beach Company Foundation Peter & Maria Roden Pinnacle Bank PlusOne Robert & Florence Slinger Fund of the CFMC Stevenson School Philanthropy Project Thomas & Carolyn McGurn

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$1,000 - $2,499 Barbara Shilling & Richard Carr Bay and Basin Insurance Services Carmel Gives Fund of the CFMC Carmel Realty Foundation Comcast Corporation David & Sheila Allaire Doug Paul Edgar Castellanos Fidelity Charitable for the Soo Giving Fund First Presbyterian Church of Monterey Frances Gaver Gloria Fund of the CFMC Hansen & Amy Reed Hastie Financial Group Hiromi Owaza-Miller & Michael Miller Ian Oglesby Jay & Kip Hudson Jeff & Dany Langham Jim Wunderlich Junior League of Monterey County Karen Kadushin Kathy Antle Kay & Jean Rigg Marcia Parsons Mildred Hitchcock Huff Fund Nico Enea Pallet PBC Peggy Downes Baskin Fund for Women’s Re-entry of the CFMC Robert & Jeannine Cole Robert Ingram Rotary Club of Carmel Valley Steven & Ann Packer Steven Wade & Karen Judkins Susan Hagen Thomas Goldsmith Tim Louis Tracy Gibbons Charitable Fund of the CFMC Virginia E. Howard

$500 - $999 Afshon Ostovar Alisa Boehme Alora Daunt Alta Bakery & Cafe Andrew Aguiniga Anne Fitzpatrick Barbara Paul & Tom LaFaille Bonnie Overgaard Brian & Robin McCrae Cannery Row Company Carmel Woman’s Club City of Sand City ColeBreit Engineering Curt & Lori Parker Dawn’s Dream Winery Dorothy Dickson George Scarmon

Jack & Linda Barker Jacqueline Canterbury Janet Hernandez Barajas Jeannie Conner Jim & Dee Steiner Judith MacClelland Konny Murray & Dave Buckingham Lawrence & Carleton Mowell Fund of the CFMC Loren & Annette Steck Margaret Sirtak Marjorie Bullock Mary Adams Megan Whilden Michael Scutari MVP Insurance Olvis & Morris Trust Peter Hiller & Celeste Williams Phyllis E. Hubbard Shawn & Carol Leonard Yvonne Juarez

$100 - $499

donor appreciation

Alan and Arlene Haffa Alice Flores Amanda Ascura Anab Mohamed Andrew Corse Anne & Bob Herendeen Anne-Marie Rosen Ann V. Bispo Anton Prange Barbara & Douglas Thomas Barbara J. Meislin Barbara Ricciardi Benny & Rosie Angulo Bennie & Margaret Cooper Bonnie Lockwood Brian & Barbara Robinson Brian Emkjer Bruce & Lauren Haase Carol Ann Eason Carol Dobberpuhl Catholic Daughters of the Americas Cath Tendler Cathey Edwards Christine Kregg Chuck Des Roches Columbia Sportswear Community Dinner Organization Craig Holdren Daniel O’Brien & An McDowell Dave Pacheco David Blackburn David & Rosann Wachtel Deb Mall & Deborah Reitz Deborah Aitchison Deitra Steiner Democratic Women of Monterey County Diane & Denny Paul Diane Creasey Diana Case-Gurtin & River Gurtin Donna Ferraro Donna Vasu Edward Milowicki Elizabeth Lindsey Ernie & Kathy Long Faith Lutheran Church Florence Speck Fran Baskin Steve & Linda Fulmer

Gary and Judith Simon Geoff & Claudia Kostyshak Geoffry Arnold Gerrie Mejia Greg Netzorg Heidi Quinn Helen M. Plummer Helen Staten Ibis Schlesinger Jacki Horton Jacqueline Canterbury Janice & Jeffrey Hawkins Jeanne & Edward Gavrin Jeff & Maria Doyle Jennifer Marler Jennifer McNary Jeremy Hallock Jerilyn Smith-Crivello Jill Movahedi Joan & Robert Achermann John Hain & Jennifer Allen John Newcomb John & Eve Duddy Judy Edmonds Justina Walsh Karen Grishaber Karen Kelley Katherine Stoner & Michelle Welsh Kathrine Merren Kate Daniels Kurz Kevan Clarke Larry & Lane Hayes Leigh Toldi Lenore Perez Leslie Oliver Linda Frederiksen Linda Hanel Linda Lee Linda Scholink Lisa Szuch Lori McDonnell Lynn Lozier Manjit Sidhu Marcie Galindo Maritza Ravelo Margaret Sirtak Marjory L. Lord Marti Myszak Marvin Biasotti & Ann Hudaceck Mary Adams Mary Hatfield Mary Walker Maryanne Nola Matthew & Charlene Schuss Michael Masino Michael Scutari Mimi Sheridan Mike Ventimiglia Monterey Civic Club Monterey County Peace Officers Association MVP Insurance Mylo & Charlene Lowery Nancy Amadeo Nancy & Michael Cook Nancy Carroll Nadine Semer Nicola Long Olvis & Morris Trust Pat Lintell Paul Davis Partnership LLP Peggy Burnside

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Donors cont.

Peter & Louise Berry Phillip Butler & Barbara Baldock Rebecca Crowley Robert & Maria O’Farrell Robert Frederick Robert Prater Rob Horton Ron & Marian Wormser Sandy Nunnally Sandy Rader Shannon Kirby Sharon Crescente Sharon Dwight Stacia Sambar Stephen Hoch & Judith Tschirgi Steven & Sona Dennis Sue M. Lennox Sylvia Shih Teri Wissler Adam & Andre Adam The Orser Living Trust Thomas & Judith Wills Thomas & Mary McCary Thomas Pelikan Ph.D. Todd & Kim Muck Valerie Gagon-Smith Warren Paboojan Wayne & Linda Cruzan Wayne & Maureen Lavengood Wendy Loew-Mari Whitney Gravel

$99 and Under Alana Myles Amy Sands & Eileen Nazzaro Anna & Ed Lowery Anne Wheelis Barbara Dickason Barbara Mitchell & Thurman Pardue Bettye Lusk Bob Sadler Brian & Melva Simmons Bruce Weingarten Careen Caputo Carole Erickson Carolyn Perez & Louis Perez Charlotte A. Noyes Cheryl Carter Cheryl Plaskett Christopher Long Craig & Ginger Pierce Dana Cleary David Awerbuck David Lesikar Doris “Dee” Drost Eleanor Contreras Flo Miller Francesca Dugan Fred & Phyllis Meurer Gabby Schlesinger-James Gerald L. Klarsfeld Gina Cold Gino Garcia Grace Thomson

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Helen Marlene Kasting Inez Ackerman Jack & Terrill Sheldahl Jackie Frey James Beaulieu Jamie Sue Brooks Jan Fernandez Jean Lovell Jennifer Kuyper Jennifer Luis Osorio Jennifer Williams & John Carpenter Jessie Swift Jill & Ken Allen Josh Plant & Sarah Hardgrave Julia Bernardi Karen Baymiller Karen Brown Karen Ferlito Kathleen Baker Laurel Marino Leslie Simon Lisa Griffin Burns Lynsey Ferreira Marcela Ruiz Mary Lou Shockley Mary Noke Michael Peterson Michele Neuhaus Nancy Delgado

Nancy Pond Caldwell NeddaJoy Lentini Neil Richman Orlando Lorenzo Patricia Fashing & Kurt Brux Patricia Lopez Patricia Zamora Patricia Zehna Peggy Hansen Rafael Terrazas Regena Lauterbach Ricardo Diaz Jr. Richard & Jane Lundy Rob & Serena Rapp Robert & Patricia Coble Sally Moore Sandra Kandell Santa Catalina School Sara & Casey Boyns Sarah Baker Sheila Benson Stephanie Lee Susan Ditzler Suzanne Kroeze Teresa Garcia Theresa Flanders Tina & Cecilia Lopez Tony Joseph Amarante Yesenia Velarde Zooey Lober

We would like to thank our County partners, the Behavioral Health, Social Services and Probation Departments, for their ongoing partnership and collaboration.

Every effort has been made to ensure the accuracy of our donor lists. Please accept our apologies if we are in error, and let us know so we may adjust our records.

FINANCIAL TABLE Audited Financials July 1, 2023 – June 30, 2024

Operating Revenues Government Grants and Contracts

$10,181,023

Private Grants and Donations

$991,877

Program Fees

$291,196

JPA Contributions

$261,200

Other Revenue

$247,684

Total Revenue

$11,972,980

Operating Expenses $4,968,428

Homeless Services

$2,889,291

Mental Health Services

$2,058,039

Management

$1,934,037

Total Expenses

$11,849,795

Net Operating Income

$123,185

financials

Substance Use Services

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LEADERSHIP

Community Human Services is both a 501(c)(3) non-profit organization and Joint Powers Authority that partners with 16 cities and school districts in Monterey County. Each city and school district appoints a representative to the Board of Directors and makes an annual financial contribution to CHS. In fiscal year 2023-24, JPA members contributed a total of $249,000.

Management

JPA Members

Robin McCrae

City of Carmel Jeff Baron

Chief Executive Officer Shawn Stone Chief Operating Officer Tim Louis

City of Marina Brian McCarthy

Chief Financial Officer

City of Monterey Alan Haffa

Marta Sullivan

City of Pacific Grove Lori McDonnell

Senior Program Officer, Substance Use Services Evangelina Ochoa Senior Program Officer, Homeless Services Amy Miller Human Resources Director Rosie Angulo Executive Assistant Anab Mohamed Grants Manager Jeannine Woerz Cole Donor Relations Manager Gabriella Schlesinger-James Communications Manager

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City of Del Rey Oaks Jeremy Hallock

City of Salinas Anthony Rocha City of Sand City Mary Ann Carbone, Chair

Donor Thanks City of Seaside Alexis Garcia-Arrazola

Carmel Unified School District Anne-Marie Rosen

Monterey Peninsula Unified School District Dr. Bettye Lusk Pacific Grove Unified School District Jennifer McNary Monterey Peninsula Community College District Loren Steck, Vice Chair North Monterey County Unified School District Ricardo Diaz, Jr. Monterey County Office of Education Annette Yee Steck, Finance Comm. Chair Santa Rita Union School District Jacob Sandoval Salinas Union High School District Michael Urquides

Community Human Services is fortunate to have committed, compassionate employees who are dedicated to helping members of our community reach their true potential year-round.