TIA 2013 Attendee Brochure by Telecommunications Industry Association

n! e p O n o i t Registra eadline: D Early Bird ber 10! Septem

DECISIONS ARE MADE BY THOSE WHO

SHOW UP.

FEATURING KEYNOTES ON BUSINESS, TECHNOLOGY AND POLICY: ALCATEL-LUCENT AMAZON AT&T BELL LABS CENTURYLINK CHINA MOBILE GENBAND FCC FRONTIER COMMUNICATIONS NEUSTAR SAMSUNG MOBILE SPRINT U.S. SENATE U.S. HOUSE OF REPRESENTATIVES VERIZON THE WEATHER COMPANY

HIGHLIGHTS: ▶▶ 250+ ICT Industry Experts ▶▶ CTO Roundtable Luncheon ▶▶ Future of the Network Documentary ▶▶ Policy Day ▶▶ Post-Conference Action Report ▶▶ Solutions Zone ▶▶ VIP Dinner ▶▶ “Women in ICT”

HOST SPONSOR:

What’s YOUR ROLE in the Futur e of the Netwo rk?

THE FUT

URE O

ACTION F THE NETWORK REPORT Key Takeaw ays, Outco

mes and

Action Ste

ps for the

ICT Indust

A unique thought leadership, networking, and educational conference focused on the Global Communications Network. Hosted by the Telecommunications Industry Association (TIA)

FEATURING: ▶▶ More than 250 Senior-Level Expert Industry Speakers II Telcos and MSOs including AT&T, BT, Centurylink, China Mobile, Comcast, Frontier Communications, GVTC, NTT, Orange, SpartanNet, Sprint, TELUS, tw telecom, US Cellular, Verizon, XO Communications II Customer perspectives including: Healthcare: AT&T, Aventyn, DirectTrust.org, Intel, UnitedHealth Group Government: Federal Communications Commission (FCC), U.S. Congress, US EPA, NIST, NREL Education: Georgia Tech, Internet2, University of Chicago, University of Maryland, Virginia Tech Research Institute, Clemson University Retail: Intercontinental Hotels Group, Lowes, The Weather Channel

▶▶ Categorized educational sessions, such as Technology, Markets, Policy, Basics 101, Best Practices, to help attendees customize their itinerary and get the most from their conference experience

INSIDE

Keynote Speakers 3 Letter from TIA President 4 Who Attends? and Why Attend? 5 Policy Day 6 Educational Track Chairs 7 Schedule 8 Hours 9 Event Highlights 9 Educational Program 12 Educational Program: Session Schedule 14 Pre-Conference Workshops 16 Solutions Zone & Meeting Rooms 21 Pricing and Registration 22 Sponsors 23

▶▶ Continuing Education Credits (CECs) for BICSI Certification ▶▶ Policy Day, featuring senior level ICT industry policy execs, as well as the FCC Chairwoman and Congress representatives II Keynote Interview: Women in Leadership II Policy Keynotes II Keynote Interview: Policy Execs

▶▶ Breakfasts: “Women in ICT” and “Security and the Customer Experience” ▶▶ CTO Roundtable Luncheon ▶▶ VIP Dinner ▶▶ Solutions Zone – Network and learn about sponsors’ most advanced networking products and services; lunch concessions and complimentary receptions in the Solutions Zone ▶▶ Post-Conference Future of the Network Action Report – free to all attendees!

TIA 2013: THE FUTURE OF THE NETWORK | www.tia2013.org

Sponsorships still available, contact tia2013@tiaonline.org

KEYNOTES Information and Communications Technology Industry Visionaries Don’t miss hearing TIA 2013: The Future of the Network Keynotes as they offer their views on key drivers for success in the business and technology of tomorrow’s network. Keynote sessions are free with your Registration and are held on the Ballroom Level, together with the Solutions Zone and Educational Conference.

Tuesday, October 8

10:30 am – 12:00 pm O. Matthew Beal

Lori Lee

EVP Corporate Strategy Senior Executive Vice President — Home Solutions, & Product Development & CTO, CenturyLink AT&T

Timothy K. Wagner Vice President and GM, Enterprise Business Unit, Samsung Mobile

David Walsh

President, Chairman and CEO, GENBAND

Wednesday, October 9

9:00 am – 9:55 am

Keynote Interview: Women in Leadership

Kathleen Q. Abernathy

Mignon L. Clyburn

Executive Vice President, External Affairs, Frontier Communications

Lisa Hook

Acting Chairwoman, Federal Communications Commission

Maggie Wilderotter

President & CEO, Neustar

Chairman and CEO, Frontier Communications

Wednesday, October 9

10:00 am – 12:00 pm

Policy Keynotes

The Hon. Mark Pryor

U.S. Senate (D-AR), Chairman, Senate Subcommittee on Communications, Technology, and the Internet

The Honorable Doris O. Matsui

U.S. Congresswoman (D-CA.)

James Cicconi

Senior Executive Vice President, External & Legislative Affairs, AT&T

Craig Silliman

Senior Vice President, Public Policy, Verizon

POLICY DAY AT TIA 2013 OCTOBER 9, 2013

Wednesday, October 9

6:30 pm – 8:30 pm

VIP Dinner

Bob Azzi

Charles Marsh

Senior Vice President of Networks, President, North America Sales, Sprint Alcatel-Lucent

Thursday, October 10 10:30 am – 11:45 am Randal S. Milch

Executive Vice President & General Counsel, Verizon

Bryson Koehler

Executive Vice President and CIO, The Weather Company

Jinesh Varia

Technology Evangelist, Amazon Web Services

Sponsorships still available, contact tia2013@tiaonline.org

Dr. Chih-Lin I

Chief Scientist, Wireless Technologies, China Mobile Research Institute and Board Member, GreenTouch Consortium

Thierry Van Landegem Vice President, Bell Labs, Alcatel-Lucent and Chairman, GreenTouch Consortium

www.tia2013.org | TIA 2013: THE FUTURE OF THE NETWORK 3

YOU ARE INVITED Letter from TIA President Dear TIA Members and Industry Colleagues: Your role in the Future of the Network is critical — as this year’s highly interactive TIA event will highlight. I invite you to attend a conference like no other – designed for decision-making, creativity, and active participation. With intensive discussions and visionary keynoters, the conference will set the stage for understanding – and taking advantage of – the disruptive forces driving the network and the future value chain. Our goal this year is to enable the community of technology, policy, marketing and business professionals to come together to interact, converse, and arrive at action steps that lead the way forward. To accomplish this, we’ve assembled more than 250 top-level speakers from the ICT industry, government, healthcare and education. Their mission, and TIA’s, is to explore such questions as: ▶▶ How can service providers evolve their business models and their networks to satisfy growing demand for high-bandwidth content, universal connectivity, OTT and advanced services?

Grant Seiffert President, TIA

▶▶ In a network increasingly defined by software platforms and services enabled by these platforms, what creative relationships and technology solutions will allow companies to thrive? ▶▶ The value chain is continuously evolving, affected by economics, geography, competition, innovation, government policies and disruption in the marketplace – what and where are the key opportunities that will keep you ahead of this game? Interactivity is the driving force in an all-Internet world. TIA’s Conference will reflect that with an interactive, multi-media experience – using video, instant polling, social media and, of course, in-person conversations. And, in fact, the discussion has already begun: right now you have an excellent preview into Conference direction with the TIA NOW “Future of the Network” documentary series. The first episodes, on Mobility & Broadband Capacity and M2M, are posted at www.tianow.org, and the final segments on Software Defined Networks and Cloud will air before October.

es k a T k c i u TIA 2013 Q

t TIA neups a peaker li s e iv s s e impre Among th Y OLICY DA DBAND, P A O R B & MOBILITY TRACK 1:

2013:

co irs, tw tele n io it s latory Affa u n g a e r R , T t, ry n to AT&T e IP ral Regula Vice Presid e, ent, Fede Kristie Inc Vice Presid r io n e Affairs, S , n t, Federal n e Bob Quin id s re P gers, Vice Lisa Youn munications m XO Co S THING ERNET OF 2M & INT M : 3 K C TRA

2M Real M g in k a M : ere Getting T, ChEO, ILS Technology les, Multi-Tech Systems

I encourage you to join us in October for a conference that will feature extensive events, demonstrations and content from TIA, and from our Host Sponsor GENBAND, Industry Sponsors ADTRAN, Alcatel-Lucent, Ascom, AT&T, Cisco, Dell, Ericsson, Fujitsu, Goodman Networks, Henkels & McCoy, ILS Technology, Integra Networks, Intel, Juniper Networks, McAfee, NSN, Panasonic, Sumitomo Electric Lightwave, TE Connectivity, Tellabs, Telmar, Verizon, Walker and Associates, and ZTE and from the many leaders, analysts, policymakers and technologists who will play an integral role in the program. The Gaylord National Harbor is a great location for a conference, and we are looking forward to seeing you there in October!

tel a Fred Yentz pment, In ident of S , Vice Pres ess Develo k in a s z u rc B a B M 2 Dave W IoT/M Director, W Rick Lisa,

TIA 2013: THE FUTURE OF THE NETWORK | www.tia2013.org

Grant Seiffert President Telecommunications Industry Association (TIA)

Sponsorships still available, contact tia2013@tiaonline.org

WHO ATTENDS? Anyone involved in delivery of networked solutions should attend TIA 2013: ▶▶ C-suite (CEOs, CIOs, CTOs, COOs, CMOs, CSOs) ▶▶ Network engineers, architects and managers ▶▶ Over-the-Top players ▶▶ Service providers, operators, MSOs, cable companies

TIA 2013 Quick Takes

Among the impressive speaker lineups

at TIA 2013:

TRACK 1: MOBILITY & BROADBAND CAPA CITY

Disruptions in the Supply Chain, or Why it Pays to Stay Ahead of the Game

Moderator: Mark Lowenstein, Managing Director, Mobile Ecosystem Tim Harden, President of Supply Chain, AT&T Shauna Gamble, Vice President, Supply Chai n Operations, Ciena Mariano Legaz, President, Florida Region, Verizon Wireless

▶▶ Suppliers, distributors and manufacturers of network solutions, products and equipment ▶▶ Testing companies ▶▶ Software and applications services and solutions providers ▶▶ Investors and venture capitalists

Lowenstein

Harden

Gamble

Legaz

▶▶ Internet application developers seeking new opportunities for development on the Network ▶▶ Government, Healthcare, Education, Retail, Financial Industry, Utilities and Enterprise IT strategists, CIOs and CTOs concerned about network capacity and security, provision of services over the Cloud, Big Data, Software Defined Networking, and applications being built and delivered on the Network ▶▶ Small and medium-sized businesses (SMBs) ▶▶ Analysts and technology-focused media

Great Sponsorship Opportunities ... still available

Add Your Brand as a Thought Leader Contributing to the Network’s Future. ▶▶ Policy Day ▶▶ “Women in ICT” Breakfast ▶▶ CTO Roundtable ▶▶ SDN Workshop ▶▶ Cybersecurity Workshop ▶▶ Opening Reception ▶▶ Post-Conference Action Report

Discover the benefits: tia2013@tiaonline.org or www.tia2013.org

WHY ATTEND? TIA 2013 is a unique thought leadership, networking, and educational conference focused on the Global Network. Why is it unique? ▶▶ It’s the only conference focused exclusively on the future of the network – from Markets, Technology and Policy perspectives ▶▶ The extraordinary diversity of topics, speakers and attendees promise excellent peer networking opportunities, including access to: II Carriers, service providers and operators II Network application developers II International attendees from Asia, Europe, Australasia and Latin America II Government policy and purchasing decision makers II Leaders from ICT Innovation and Research Labs, representing industry, education, healthcare and retail

▶▶ It’s the only conference where you can expect a fully participatory experience, as high-profile Track Chairs guide the speakers toward an interactive, balanced conversation ▶▶ All attendees will receive a free copy of the Post-Conference Report providing Action Steps www.tia2013.org | TIA 2013: THE FUTURE OF THE NETWORK 5

POLICY DAY Wednesday, October 9

7:30 am – 8:30 pm

POLICY DAY AT TIA 2013

Policy advocacy and government activity in Washington, DC directly impact OCTOBER 9, 2013 business decisions. Key leaders in Washington are advancing a telecommunications policy agenda that will significantly change the industry. By hearing directly from government decision-makers, attendees can better prepare for changes shaping their future.

Policy Day Program Check website at www.tia2013.org for details and updates

7:30 am – 9:00 am

Breakfast: Women in ICT

Note: Cost to attend the Breakfast is $40 – please select

when registering

Join us as women achievers in our industry discuss their unique and common perspectives.

9:00 am – 10:00 am

Keynote Interview: Women in Leadership

Kathleen Q. Abernathy, Executive Vice President, External Affairs, Frontier Communications Mignon L. Clyburn, Acting Chairwoman, Federal Communications Commission Lisa Hook, President & CEO, Neustar Maggie Wilderotter, Chairman and CEO, Frontier Communications

10:00 am – 11:00 am

Policy Keynotes

United States Senator Mark Pryor, Chairman, Communications, Technology, and the Internet Subcommittee The Honorable Doris O. Matsui, Congresswoman (D-Calif.)

11:00 am – 12:00 pm

Keynote Interview: Policy Executives

James W. Cicconi, Senior Executive Vice President, External & Legislative Affairs, AT&T Craig Silliman, Senior Vice President, Public Policy, Verizon

12:00 pm – 1:30

CTO Roundtable Luncheon A discussion by senior technologists and strategists on the emerging products and services affecting the industry. Note: Cost to attend the Luncheon is $50 – please select

when registering

1:30 pm – 2:30 pm

Solutions Zone A perfect way to break up the day, the Solutions Zone offers a welcoming spot for a meet-and-greet with sponsors and peers.

TIA 2013: THE FUTURE OF THE NETWORK | www.tia2013.org

2:30 pm - 5:00 pm

US China ICT Development Forum 2:30 pm – 3:25 pm

Spectrum

Paula Boyd, Director, Government and Regulatory Affairs, Microsoft Derek Khlopin, Head of Government Relations, North America, NSN Jennifer A. Manner, Vice President, Regulatory Affairs, Echostar Rick Whitt, Corporate VP and Global Head of Public Policy and Government Relations, Motorola Mobility Join Track 1: Mobility & Broadband to hear from policy experts about the pressing issues that will have an impact on the investment and deployment of mobile broadband networks and end-user devices.

3:30 pm – 4:10 pm

IP Transition

Kristie Ince, Vice President, Regulatory Affairs, tw telecom Bob Quinn, Senior Vice President, Federal Regulatory, AT&T Lisa Youngers, Vice President, Federal Affairs, XO Communications Join Track 1: Mobility & Broadband to learn about the engagement with government and regulatory barriers and concerns about the transition from the PSTN network to an all-IP network.

4:15 pm – 5:00 pm

Regulatory Challenges Affecting Cloud Adoption Join Track 4: Cloud & Data Centers to learn about issues such as cybersecurity, privacy and taxation affecting cloud adoption.

5:00 pm – 6:30 pm

Reception in Solutions Zone 6:30 pm – 8:30 pm

VIP Dinner

Bob Azzi, Senior Vice President of Networks, Sprint Charles Marsh, President, North America Sales, Alcatel-Lucent

Sponsorships still available, contact tia2013@tiaonline.org

EDUCATIONAL TRACK CHAIRS Guided by Industry Experts The six educational tracks are guided by high-level industry experts. Their job is to ensure a participatory, outcomes-focused format, engaging speakers and the audience from the opening Vision session to closing Wrap Up. The Wrap Up session is all important, because that’s when you’ll receive a summary of the Action Steps for the entire Track. Don’t forget, all attendees receive a free copy of the Post-Conference Action Report! Track 1: Mobility & Broadband Capacity

Track 2: Customer Experience Management

Susan Schramm

Mark Lowenstein

Head of Global Portfolio Marketing, Solutions, NSN

Managing Director, Mobile Ecosystem

Sheryl Kingstone Director, Yankee Group

Track 3: M2M & Internet of Things

Robin Duke-Woolley

Founder and CEO, Beecham Research

James Brehm

Track 4: Cloud and Data Centers

Sam Lucero

Senior Strategist, Mobility and the Senior Principal Analyst, M2M & Unwired Experience, Compass Intelligence Connected Devices, IHS

Track 5: Sustainability & ICT

Track 6: Government, Healthcare & Enterprise Networks

Jonathan King

VP, Strategy & Business Development, SAVVIS CenturyLink

TIA 2013 Quic k

Among the impressive speaker

Takes

lineups at TIA 2013:

TRACK 2: CU STOMER EX PERIENCE M ANAGEMEN T

Thierry Klein

Head, Green Research, Bell Labs

Paul Hagen

Principal, Beveridge & Diamond

Allison Cerra

Vice President, Global Marketing & Communications, Alcatel-Lucent

Ron Hutchins, PhD.

Assoc. Vice Provost for Research & Technology and CTO, Georgia Tech

Source - Stock Supply Chain - Store - Sell - Ship: a Customer Exp nd the erience Moderator: Je

nn Supply Comp ifer Sims, CEO, Power & any Telephone Amador Luce ro, Vice Presi den Operations C enter, Century t – Network Reliability Link Ritchie Sorrel ls, President & CEO, GVTC Kevin Heerin g, VP of Qua lity, ADTRAN

www.tia2013.org | TIA 2013: THE FUTURE OF THE NETWORK 7

SCHEDULE SCHEDULE

MONDAY OCT. 7

TUESDAY OCT. 8 7:30 am - 8:30 am

Complimentary Workshop Breakfast

WEDNESDAY OCT. 9 7:30 am - 9:00 am

Women in ICT Breakfast Please Add When Registering

8:30 am - 10:25 am

9:00 am - 10:00 am

Keynote Interview: Women in Leadership 10:00 am - 11:00 am

THURSDAY OCT. 10 7:30 am - 8:30 am

Complimentary Breakfast Sponsor: NSN

8:30 am - 10:30 am

Interactive Industry Discussions & Learning

1|2|3|4|5|6

Policy Keynotes

10:30 am - 12:00 pm

Opening Keynotes

11:00 am - 12:00 pm

Keynote Interview: Policy Executives (open to all)

12:00 pm - 1:30 pm

Lunch Concessions

Sponsor: Telmar Please Add When Registering

Solutions Zone

CTO Luncheon

10:30 am - 11:45 am

Keynotes

11:45 am - 12:30 pm

Solutions Zone Lunch Concessions

12:30 pm - 3:30 am

1:30 pm - 2:30 pm

Solutions Zone

1:00 pm - 5:00 pm

Pre-Conference Workshops M2M | Software Defined Networking | Public Safety Networks | Carrier Ethernet 2.0 | Cybersecurity

Keynotes Interactive Industry Discussions & Learning Solutions Zone (Lunch and Receptions) Functions 8

1|2|3|4|5|6

1:30 pm - 5:00 pm

Interactive Industry Discussions & Learning

1|2|3|4|5|6

5:00 pm - 6:30 pm

KEY

Interactive Industry Discussions & Learning

Ribbon Cutting and Opening Reception in the Solutions Zone

TIA 2013: THE FUTURE OF THE NETWORK | www.tia2013.org

2:30 pm - 5:00 pm

Interactive Industry Discussions & Learning 1|2|3|4|5|6

5:00 pm - 6:30 pm

Reception in the Solutions Zone

6:30 pm - 8:30 pm

VIP Dinner

Sponsor: Alcatel-Lucent Please Add When Registering

Sponsorships still available, contact tia2013@tiaonline.org

HOURS Keynotes (See page 3 for details)

Tuesday: 10:30 am – 12:00 pm Wednesday: 9:00 am – 12:00 pm Thursday: 10:30 am – 11:45 am

Pre-Conference Workshops 1–10 (See page 16 for details)

Monday: 1:00 pm – 5:00 pm Tuesday: 7:30 am – 10:25 am (Complimentary breakfast included)

Breakout Sessions: Tracks 1–6 (See page 12 for details)

Tuesday: 1:30 pm – 5:00 pm (followed by Opening Reception)

Wednesday: 2:30 pm – 5:00 pm (followed by Reception & VIP Dinner)

Thursday: 8:30 am – 10:30 am Thursday: 12:30 pm – 3:30 pm

Solutions Zone Hours (See page 21 for details)

Tuesday: 12:00 pm – 1:30 pm (Lunch concessions in Solutions Zone)

Tuesday: 5:00 pm – 6:30 pm (Opening Reception & Ribbon Cutting)

Wednesday: 1:30 pm – 2:30 pm Wednesday: 5:00 pm – 6:30 pm (followed by VIP Dinner)

Thursday: 11:45 am – 12:30 pm (Lunch concessions in Solutions Zone)

Registration Hours

Monday: 10:00 am – 6:00 pm Tuesday: 7:30 am – 6:30 pm Wednesday: 7:00 am – 7:30 pm Thursday: 7:30 am – 3:00 pm

TIA Member Lounge Hours (See page 10 for details)

Monday: 12:00 pm – 5:00 pm Tuesday: 7:30 am – 5:00 pm Wednesday: 7:30 am – 5:00 pm Thursday: 7:30 am – 3:30 pm

Sponsorships still available, contact tia2013@tiaonline.org

EVENT HIGHLIGHTS CTO Roundtable Luncheon

TIA 2013 Quic k

Among the impressive speaker

Sponsor:

Wednesday, October 9: 12:00 pm – 1:30 pm Cost: $50 Join us for lunch and spend time with leading technologists who drive innovation in our industry. We anticipate a discussion of the emerging products and services, including both short and long term goals for allowing these technologies to flourish. Identify some of the hottest areas where technology is headed and where government and industry can partner to best maximize these goals.

TRACK 4: CL OUD

Takes

lineups at TIA 2013:

& DATA

Markets & Mo CENTERS n Your Services etization: Differentiate for Increased Moderator: Profit! Jonathan Kin g, VP C Busi

ness Develop lo ment, SAVVIS ud Strategy & Bob Gessel, CenturyLink Vice Developmen President of Technology t, Ericsson Strategy Sanjay Bhat ia, Senior Dir ector of Solu Marketing, G tions ENBAND Ashwin Krish nan, Senior Dir Managemen t, Juniper Net ector, Product Line works

NOTE: Please be sure to add this option when registering, as it is not

included in your Conference Pass.

Educational Tracks

Tuesday, October 8: 1:30 pm – 5:00 pm Wednesday, October 9: 2:30 pm – 5:00 pm Thursday, October 10: 8:30 am – 10:30 am; 12:30 pm – 3:30 pm Expect a highly interactive experience, beginning with a Vision session and ending with a Wrap Up in each track. ▶▶ Track 1: Mobility & Broadband Capacity (p. 12) ▶▶ Track 2: Customer Experience Management (p. 12) ▶▶ Track 3: M2M & The Internet of Things (p. 12) ▶▶ Track 4: Cloud and Data Centers (p. 13) ▶▶ Track 5: Sustainability and ICT (p. 13) ▶▶ Track 6: Government, Healthcare & Enterprise Networks (p. 13)

Keynotes The keynote dignitaries assembled will share their views and plans as our industry faces disruptive forces along with the dramatic pace of technological innovation. Don’t miss each day’s keynotes on the markets, technology and policy issues affecting business in the next few years. See p. 3 for details.

Opening Reception and Ribbon Cutting

Tuesday, October 8: 5:00 pm – 6:30 pm Solutions Zone Join us for a complimentary reception as we officially open the Conference with our sponsors in the Solutions Zone. CONTINUES

www.tia2013.org | TIA 2013: THE FUTURE OF THE NETWORK 9

EVENT HIGHLIGHTS

Member Lounge

Located in the Solutions Zone For TIA Members and Invited Guests

TIA Member Lounge Hours:

Monday: 12 pm – 5:00 pm Tuesday: 7:30 am – 5:00 pm Wednesday: 7:30 am – 5:00 pm Thursday: 7:30 am – 3:30 pm Are you a TIA Member? If so, TIA’s Member Lounge is open throughout the event for your use. Not a member yet? Contact Ancilla Brady, Membership Director at abrady@tiaonline.org.

TIA Member Lounge Benefits ▶▶ Relax and enjoy coffee breaks and light refreshments ▶▶ Network and share with your peers in an informal setting ▶▶ Say hello to TIA’s leadership and staff and let them know what’s on your mind TIA members have year-round access to exclusive benefits, including advocacy on behalf of members and the ICT industry, access to all standards committees, discounts off TIA event sponsorships and attendance fees, TIA NOW video webinar sponsorships, and the annual TIA Market Review & Forecast. and more. And TIA membership increases business opportunities through high-level interaction with peers and customers. Find out more at www.tiaonline.org.

Policy Day See p. 6 for details; check website for updates.

POLICY DAY AT TIA 2013 OCTOBER 9, 2013

7:30 am – 9:00 am

“Women in ICT” Breakfast (add to your Conference registration to attend)

9:00 am – 10:00 am

Keynote Interview: Women in Leadership

10:00 am – 11:00 am

Policy Keynotes

11:00 am – 12:00 pm

Keynote Interview: Policy Executives

12:00 pm – 1:30 pm

CTO Roundtable Luncheon (add to your Conference registration to attend)

1:30 pm – 2:30 pm

Solutions Zone

2:30 pm - 5:00 pm

US China ICT Development Forum

2:30 pm – 3:25 pm

Join Track 1: Mobility & Broadband – Spectrum

3:30 pm – 4:10 pm

Join Track 1: Mobility & Broadband – IP Transition

4:15 pm – 5:00 pm

Join Track 4: Cloud & Data Centers – Regulatory Challenges Affecting Cloud Adoption

5:00 pm – 6:30 pm

Reception in Solutions Zone

6:30 pm – 8:30 pm

VIP Dinner (add to your Conference registration to attend)

TIA 2013: THE FUTURE OF THE NETWORK | www.tia2013.org

What’s YOUR ROLE in the Future of the Network?

Post-Conference Action Report

THE FUTU

RE OF TH

ACTION R E NETWORK EPORT Key Takeaw ays, Outcom

es and Act

ion Steps

for the ICT

Industry

When you attend TIA 2013, you are participating in more than just a conference. Expect to have a voice in defining the future of the network – through polling online, instant polls in breakout sessions, and interactive discussion helping to define Action Steps. Included:

www.tiaon line.org

▶ TIA 2013 Keynote Video links ▶ Outc omes from Industry ▶ Actio Discussi n Steps ons for Succ ▶ Audienc ess e Poll Resu ▶ Spea lts ker Whi te Pape ▶ Mark rs et Trends and ▶ Relevant Intelligen ce Video Inter views

Attend TIA 2013 and you’ll receive a free copy of the valuable multimedia Post-Conference Action Report, capturing: ▶▶ How you and others voted on challenges, opinions and business choices ▶▶ Videotaped interviews of presenters and attendees revealing additional perspectives ▶▶ Links to the Future of the Network Leadership Documentary Series featuring experts in M2M, Cloud, Enterprise Services and Broadband ▶▶ Links to the experts’ presentations and white papers ▶▶ Valuable Market Research from TIA and its analyst partners

Pre-Conference Workshops Monday, October 7 & Tuesday, October 8 See p. 16-20 for details.

An extraordinary collection of topics and speakers is presented – highlighting diverse aspects of the network’s future. Make plans to arrive by 1:00 pm on Monday, October 7 to participate! Note: Tuesday am Workshop attendees are invited to a Complimentary Breakfast. Workshop 1: Supply Chain (Tuesday am) Workshop 2: Data Center Optimization (Tuesday am) Workshop 3: M2M (Monday pm and Tuesday am) Workshop 4: Quality Matters? (Tuesday am) Workshop 5: Media and the Network (Tuesday am) Workshop 6: Streaming Video on the Network (Tuesday am) Workshop 7: Software Defined Networking (Monday pm and Tuesday am) Workshop 8: FirstNet and Public Safety (Monday pm) Workshop 9: Cybersecurity (Monday pm) Workshop 10: Carrier Ethernet 2.0 (Monday pm)

“Security and The Customer Experience” Breakfast Sponsor: Thursday, October 10: 7:30 am - 8:30 am Join NSN to explore the technology, operational, policy and market-making implications of balancing security and creating a compelling quality mobile broadband customer experience.

Sponsorships still available, contact tia2013@tiaonline.org

EVENT HIGHLIGHTS

Solutions Zone

VIP Dinner

See p. 21 for sponsor locations.

Wednesday, October 9: 6:30pm – 8:30 pm

Solutions Zone Hours

Cost: $125

Wednesday, October 9

Tuesday: 12:00 pm-1:30 pm (Lunch concessions in Solutions Zone) Tuesday: 5:00 pm-6:30 pm (Opening Reception & Ribbon Cutting) Wednesday: 1:30 pm-2:30 pm Wednesday: 5:00 pm-6:30 pm (followed by VIP Dinner) Thursday: 11:45 am-12:30 pm (Lunch concessions in Solutions Zone) A perfect way to break up the day. Located right next door to the Keynotes and close to the Conference rooms, the Solutions Zone offers a welcoming spot for a meetand-greet with sponsors and peers, while you enjoy lunch and refreshments.

TIA NOW Studio Sponsor: Monday, October 7 - Thursday, October 10 Visit the TIA NOW TV Studio broadcasting live throughout the conference. Watch as industry thought leaders discuss a wide range of network-specific trends and developments. TIA NOW programming will feature executive interviews, live panel discussions and clips from TIA’s Future of the Network Documentary. Stay tuned to TIANOW.org for upcoming programs, features and documentaries. Interested in getting coverage? Contact cjohnson@tiaonline.org for details. View Future of the Network Documentary Episodes at TIANOW.org: ▶▶ M2M & the Internet of Things: Brace for Impact ▶▶ Broadband Capacity: Are We Ready? ▶▶ Break the Restraints: Uncovering Software Defined Networking ▶▶ The Cloud: Building in Mid-Air

TR-8 Standards Committee Meeting Monday, October 7 – Wednesday, October 9

In addition to participating in the Pre-Conference Workshop on FirstNet and Public Safety, TR-8: Mobile and Personal Private Radio Standards Engineering Committee will hold its meeting at the TIA 2013 Conference from Monday, October 7 through Wednesday, October 9. Watch for details on agenda. Guests welcome. Contact Marianna Kramarikova at mkramarikova@tiaonline.org to find out more.

Sponsorships still available, contact tia2013@tiaonline.org

Sponsor:

(Preceded by Reception in the Solutions Zone: 5:00pm – 6:30 pm )

▶▶ Bob Azzi, Senior Vice President of Networks, Sprint ▶▶ Charles Marsh, President, North America Sales, Alcatel-Lucent After mingling in the Solutions Zone reception, make it a point to attend the annual VIP Dinner. Presentations from our keynote speakers focus on future plans for Small Cell Networks and the rollout of Sprint’s all-new network as well as what’s next for Sprint.

A New Vision for Small Cell Networks – Creating a Wireless Broadband User Experience For years, small cells have been used for coverage. However, explosive demand for wireless broadband networks requires a new breed of small cells. In this keynote, Alcatel-Lucent President of North America Sales Charles Marsh discusses a bold new vision for small cells — a transformative move away from simple access points to a next generation, all-IP small cells network offering ultra high speed backhaul and advanced capabilities such as proximity-based services.

Delivering a Next-Generation Network

Network Vision is Sprint’s bold plan to consolidate multiple network technologies into a single, seamless network that increases efficiency and enhances network coverage, call quality and data speeds for its customers. Senior Vice President of Sprint’s Network Bob Azzi will update attendees on the rollout of its all-new network, and share what’s next for Sprint. NOTE: Please be sure to add this option when registering, as

it is not included in your Conference Pass.

“Women in ICT” Breakfast Wednesday, October 9: 7:30 am-9:00 am Cost: $40

What unique and common characteristics define the Women in ICT — a traditionally male-dominated industry that has made tremendous strides in recent years? We’ve seen the leadership in both large and small organizations shift as brand name companies such as HP, Yahoo!, Facebook, as well as government, the military, education, and other industries recognize the value of women in leadership positions. Join us for a breakfast that is bound to not only make you proud but also make you laugh – it will be fun! NOTE: Please be sure to add this option when registering, as

it is not included in your Conference Pass.

www.tia2013.org | TIA 2013: THE FUTURE OF THE NETWORK 11

EDUCATIONAL PROGRAM Play a Role in Defining the Future of the Network As the ICT value chain is transformed by disruptive technologies and players, everyone has a part to play in being proactive about our future. TIA 2013 presents that opportunity with senior level speakers engaging attendees in a highly interactive and participatory discussion format. Industry-driven with the active support of an executive Advisory BICSI Continuing Education Group, the TIA Conference program paints a comprehensive picture Credits (CECs) of chaotic change, catalyzed by customer expectation, bandwidth Attend with a Full Conference Pass to receive 5 BICSI CECs! constraints, technological innovation, competition, market opportunity and dramatically shifting value chains. With a Full Conference Pass, attend any Pre-Conference Workshop and any Educational Track, all four days, Monday to Thursday. Single Day Passes enable you to take part in any workshop or track for that day. Check www.tia2013.org for updates and session details.

TRACK 1

Mobility & Broadband TRACK CHAIR: Mark Lowenstein,

Managing Director, Mobile Ecosystem

Also see workshops on Supply Chain (p. 16), Quality (p. 17), SDN (p. 18), and CE 2.0 (p. 20)

Networks are already overburdened, and the pace of demand by consumers, enterprise and government is exponentially exploding as a result of mobile devices, BYOD, video content and enterprise Cloud adoption. Technology innovations and policy solutions are only partially addressing the problem. Business models are shifting, and the winners are those that are agile in responding to customer needs. TIA 2013 will offer new insight on how service providers and equipment suppliers can monetize their investments in networks and drive down costs as well as explore changes in the supply chain and more.

TRACK 2

Customer Experience Management

TRACK CHAIR: Susan Schramm, Head of

Global Marketing, NSN TRACK CO-CHAIR: Sheryl Kingstone, Director, Enterprise Research, Yankee Group In the fast-paced technology arena, business models, supply chains and ecosystems are rapidly transforming themselves. From the customer point of view, the underlying changes don’t matter.

TIA 2013: THE FUTURE OF THE NETWORK | www.tia2013.org

Whether addressing consumers, enterprise or government customers, challenges span from the acquisition of adequately tested services, to managing upgrades and security, to enabling and ensuring speedy deployment and adoption. The questions of who provides the services, how to ensure end-to-end interoperability and integration, and how to ensure the customer is well served can be daunting on both the customer and the provider side. Customers ultimately determine who their providers will be, based on Quality of Experience. TIA 2013 focuses on ways that strategic Customer Experience Management enhances opportunities for new market access and revenues.

equivalent of an entire new U.S. economy to global GDP? The hype around Also see Machine-to-Machine M2M (M2M) and the Workshop Internet of Things is (p. 16) anything but new. If the promise is there, what’s holding us back? And how important is M2M to the future of the ICT industry, and the world at large? TIA 2013 will offer new insight on the future of M2M and how to get there. Prepare to be an active contributor to the conversation, as we discuss the issues surrounding M2M and seek to answer these important questions in the most interactive M2M event you’ve ever attended.

TRACK 4

TRACK 3

M2M and the Internet of Things TRACK CO-CHAIRS:

Robin Duke-Woolley, Founder and CEO, Beecham Research James Brehm, Senior Strategist, Mobility and the Unwired Experience, Compass Intelligence Sam Lucero, Senior Principal Analyst, M2M & Connected Devices, IHS Global The numbers are staggering. Are there millions, billions, or tens of billions of connected devices in our near future? Will the resulting efficiencies, and new product and service growth add the

Cloud & Data Centers

TRACK CHAIR: Jonathan King, VP, Strategy

& Business Development, SAVVIS CenturyLink

As more content migrates to the Cloud, complexity of services to customers is magnified. Organizations, from government to education to healthcare to businesses both large and small are struggling to block network intrusions while adopting new policies such as BYOD in the workplace. The adoption of Cloud services such as Big Data, as yet in its infancy, places ever-increasing demands on bandwidth and timely, reliable content delivery.

Sponsorships still available, contact tia2013@tiaonline.org

E DU C AT I O N A L P RO G R A M

The role of the data center in managing, hosting and delivering Cloud services is pivotal. Bandwidth (p. 16) capacity, migration of speeds from 10 Gb/s to 40 Gb/s, 100 Gb/s and beyond, and the optical fiber infrastructure are critical for meeting demand for reliability, performance, scalability, cost-effectiveness and time to restoration. Studies assert that the physical layer accounts for 60-80% of network downtime, elevating it to mission critical status.

Also see Data Center Workshop

TIA 2013 examines the evolving standards, technologies, policies and market potential for Cloud solutions, architectures, and business practices as well as data center trends.

TRACK 5

Sustainability & ICT

TRACK CHAIR: Thierry Klein, Head, Green

Research, Bell Labs, Alcatel-Lucent TRACK CO-CHAIR: Paul Hagen, Principal, Beveridge & Diamond

The ICT sector has a critical role in enabling savings by driving down the cost of energy in all sectors. Technology advances in energy efficient data centers, smart buildings, Smart Grid, refurbished legacy network equipment, and virtualization are reshaping strategic direction not only for the ICT industry but for its customers. For operators, the ability to reduce CAPEX in building new networks may hinge on sustainable choices. TIA 2013 will explore the opportunities to capture market share in the business of sustainable networks. For equipment suppliers, their ability to reach markets also hinges on conforming to global, regional, country and even municipal environmental

regulations. The Sustainability Track includes a Special Workshop on Environmental Regulations and Product Stewardship, bringing attendees up to date on the current state as well as future concerns affecting their goto-market strategies.

TRACK 6

Government, Healthcare and Enterprise Networks TRACK CHAIR: Allison Cerra, Vice

President, Global Marketing & Communications, Alcatel-Lucent TRACK CO-CHAIR: Ron Hutchins, Assoc. Vice Provost for Research & Technology, CTO, Georgia Institute of Technology No-one envies the role of the typical network manager today – it’s one that is fraught with dangers, challenges, ever-increasing customer expectations, new technological solutions that must be integrated, and often shrinking resources. Just look at this short-list of topics that are more than likely on your radar – and you’ll also see why it’s important for you to attend TIA 2013: to make sense of them in a holistic, practical way as you look to your network strategy into the coming years. ▸▸ Network Security in a BYOD Environment ▸▸ Cloud Solutions, Always-On Performance, and the User Experience ▸▸ Data Center Optimization and Consolidation ▸▸ Big Data ▸▸ Federal IT Acquisition and Procurement Reform and What it Means If you are a CIO, CTO, Network Manager, IT Manager, or Network Engineer in government, healthcare, education or other business environment, this track is for you.

Choose Your Categories We’re making it easy for you. The Educational chart on pages 14-15 is colorcoded to help you decide which sessions are most relevant to you – whether markets, technology or policy – which is what TIA 2013 is all about! Choose from:

TIA 2013 Quick Takes

Among the im pressive spe aker lineups at TIA 2013: TRACK 6: GOVE RNMENT, HEAL

Challenging Tim THCARE & ENTERPRISE NETWORKS es for Higher Ed Ron Hutchins, ucation Network PhD, Assoc. Vi ce Provost for Re s CTO, Georgia Te search ch

& Technology an Tripti Sinha, D d eputy Chief Info rm ation Officer, U Klara Jelinkova niversity of Mar , CIO, University yland of Chicago Stephen Wolff , CTO, Internet2

Hutchins

Sinha

Jelinkova

Wolff

akt TIeAs2013: T k c i u Q 13 0 2 TIAe impressive speaker lineups a

Among th

SE NETWORKS RE & ENTERPRI CA TH AL HE T, RNMEN TRACK 6: GOVE

-Health & CEO, Aventyn, Inc. Challenges inin m r ov G ind, Founde

d Innovation, Moderator: Nav tegic Insight an ra St , VP , tz ra Meredith Ba Group ctor, Intel UnitedHealth e Medical Dire id w ld or W , BA D, M lth Mark Blatt, M t, AT&T ForHea t Vice Presiden an st si As , us Tr ye O, Direct t Eleanor Ch President & CE , BA M D M e, David C. Kibb

Govind

Baratz

Blatt

▸▸ Vision and Wrap-Up

▸▸ Best Practices

▸▸ Technology

▸▸ Quality & Supply Chain

▸▸ Policy

▸▸ Disruptive Players & Changing Business Models

▸▸ Markets & Monetization ▸▸ The Basics, 101

Sponsorships still available, contact tia2013@tiaonline.org

www.tia2013.org | TIA 2013: THE FUTURE OF THE NETWORK 13

Chye

Educational Program: Choose Your Categories We’re making it easy for you. The Educational chart is color-coded to help you decide which sessions are most relevant to you – whether markets, technology or policy – which is what TIA 2013 is all about! Choose from: Vision and Wrap-Up Technology Policy Markets & Monetization The Basics, 101

TUESDAY OCTOBER 8 7:30 am - 8:30 am 8:30 am - 10:25 am 10:30 am - 12:00 pm 12:00 pm - 1:30

1:30 pm - 2:25

2:30 pm - 3:10

3:15 pm - 4:10

4:10 pm - 5:00

TRACK 1: Mobility & Broadband Capacity

TRACK 2: Customer Experience Management

Vision

Disruptions in the Supply Chain, or Why it Big Data is a Big Must Pays to Stay Ahead of the Game Mobility & Broadband Capacity 101: Aggregating? Better Test First! Wireless Top Trends Small Cell Deep Dive Why Traditional Testing Won’t Deliver in an All-IP World — And What to Do About It

5:00 pm - 6:30 pm

Best Practices

WEDNESDAY OCTOBER 9

Quality & Supply Chain

7:30 am - 9:00 am

Disruptive Players & Changing Business Models

9:00 am - 12:00 pm 12:00 pm - 1:30

POLICY DAY AT TIA 2013

1:30 pm - 2:30 pm

kes TIA 2013 Quick Ta

13: eups at TIA 20 sive speaker lin es pr im e th g Amon OF THINGS D THE INTERNET TRACK 3: M2M AN

l World M2M in the Rea gy, Panasonic VP, Wireless Strate Vicki Obenshain, ny Solutions Compa

& DATA CENTERS TRACK 4: CLOUD

ce: The Science Global Cyber Resiliencurity and Economics ofobSeal Telecommunications VP, Gl Tyson Macaulay, fee cA M y, teg ra St

James Gowen, Ch ch, ad of Green Resear Thierry Klein, He cent Bell Labs, Alcatel-Lu

OCTOBER 9, 2013

TRACK 1: Mobility & Broadband Capacity

TRACK 2: Customer Experience Management

Source - Stock - Store - Sell - Ship: Supply Chain and the Customer Experience CEM 101

2:30 pm - 3:25

Spectrum

3:30 pm - 4:10

IP Transition

4:15 pm - 5:00

How to Find Cash and Break Down Barriers WebRTC - The Next Big Thing in Personto New Networks to-Person Video

5:00 pm - 6:30 pm 6:30 pm - 8:30

THURSDAY OCTOBER 10 7:30 am - 8:30 am

NABILITY & ICT TRACK 5: SUSTAI

ess Networks Transforming Wirel re e Futu Officer, Verizon for a SustainaiefblSu stainability

8:30 am - 9:25 am 9:30 am - 10:25 am

TRACK 1: Mobility & Broadband Capacity

TRACK 2: Customer Experience Management

The Second Mile and Your Key to Healthier Mobile Networks Advanced Technological Solutions to Mobile Data Explosion

Emerging Applications for a Customer-Centric Network Maintaining the Competitive Edge on Smartphones and Mobile Devices

Monetizing the Interconnect Business

Gaming in the Cloud Grows Up

Approaching Mobile Backhaul — Intelligently! Thinking Big by Thinking Small: Real-World Perspectives on DAS and Small Cell Deployments Wrap Up

Business Benefits of Virtualized Unified Communications TBD

10:30 am - 11:45 am 11:45 am - 12:30 pm

TIA 2013: THE FUTURE OF THE NETWORK

12:30 pm - 1:10

1:15 p m - 1:55

2:00 pm - 2:55

3:00 pm - 3:30

Wrap Up

TUESDAY OCTOBER 8

Complimentary Breakfast for Pre-Conference Workshop Attendees Pre-Conference Workshops Opening Keynotes Mix and Mingle in the Solutions Zone — Lunch Concessions Available TRACK 3: M2M & Internet of Things

TRACK 4: Cloud & Data Centers

TRACK 5: Sustainability & ICT

TRACK 6: Government, Healthcare & Enterprise Networks

Vision

M2M & Internet of Things 101

Why Embrace Open Data Center Standards? Group Discussions with Track 6 attendees Cloud & Data Centers 101

Fuel Cell Deployment in Critical Infrastructure Planning for Sustainable, Smart Buildings

Why Embrace Open Data Center Standards Group Discussions with Track 4 attendees Network Modernization in Government, Healthcare & Enterprise

Policy Concerns: Horizontal Policy Concerns: Vertical

Transforming Legacy Networks: Planning, Disposition & Revenues

Opening Reception & Ribbon Cutting in the Solutions Zone

WEDNESDAY OCTOBER 9

Breakfast: Women in ICT (cost: $40 to attend, please select when registering) Policy Keynotes CTO Roundtable Luncheon (cost: $50 to attend, please select when registering) Mix and mingle in the Solutions Zone TRACK 3: M2M & Internet of Things

TRACK 4: Cloud & Data Centers

TRACK 5: Sustainability & ICT

TRACK 6: Government, Healthcare & Enterprise Networks

Getting There: Making M2M Real

The SMB Cloud Market Needs You!

Sustainability & ICT 101

M2M in the Real World: Best Practices and Lessons Learned M2M Standardization

Secure Virtual Environments & The Internet of Everything Regulatory Challenges Affecting Cloud Adoption — Cybersecurity, Privacy, Taxation

Wireless Energy Management and the Cloud Ultra-Efficient Data Centers

Procurement Reform in the Government Market Challenges in M-Health Challenging Times for Higher Education Networks

Reception in the Solutions Zone VIP Dinner (cost: $125 to attend, please select when registering)

THURSDAY OCTOBER 10

Complimentary Breakfast: Security and the Customer Experience TRACK 3: M2M & Internet of Things

TRACK 4: Cloud & Data Centers

TRACK 5: Sustainability & ICT

TRACK 6: Government, Healthcare & Enterprise Networks

The Analysts Weigh In

Differentiate Your Services for Increased Profit Host, Manage or Sell: Ultimate Flexibility in the Control Plane

Revealing Hidden M2M Opportunities in Smart Grid and Utilities Transforming Wireless Networks for a Sustainable Future

Connecting Education in K-12: Learning at High Speed Emerging Guest & Consumer Services

Connecting Communities

The Lean Machine in Cloud Services for Enterprises

Managing Data Centers: Ensuring Environmental Compliance and Sustainability Green Procurement: The Burdens and Opportunities What You REALLY Must Know About the SEC’s Conflict Mineral Rule

Cloud Builders Unite — Both Sides of the Equation Cyber Barbarians at the Gate: Combatting BYOD, Cloud & Security Challenges

Wrap Up

M2M in the Real World: Best Practices & Lessons Learned

Keynotes Mix and Mingle in the Solutions Zone - Lunch Concessions Available M2M in the Real World: Best Practices & Lessons Learned

Global Cyber Resilience: The Science & Economics of Security

Disruptive Players and Changing Business Models Wrap Up

Building Best in Breed Data Centers

PRE-CONFERENCE WORKSHOPS Monday Workshops are offered at no charge, courtesy of our sponsors. Please request a special code from TIA at tia2013@tiaonline.org prior to registering.

WORKSHOP 1

Your Supply Chain: In Action or Inaction?

Tuesday, October 8: 7:30 am – 10:25 am NOTE: Complimentary breakfast

Tuesday at 7:30 am is included for Workshop Attendees

Creating an optimized and efficient supply chain is a critical part of business success. How do you offset the risks, seize the opportunities and maximize the rewards that global supply chains can bring? Join Dell OEM for an interactive roundtable discussion exploring how to enhance your supply chain, balancing all of the elements for a real competitive advantage.

Who should attend this workshop?

8:45 am – 9:15 am

▶▶ Procurement

Jon Amis, Director of Supply Chain Assurance, Dell OEM Solutions

▶▶ Product managers

▶▶ Sustaining/after-sales support ▶▶ Supply chain managers

End-to-End Integrity 9:15 am – 9:30 am

Service Level Simplification

▶▶ CTO/CIOs

▶▶ Anyone responsible for overseeing gov-

ernment regulations for telecommunications organizations

Tuesday, October 8

Chris Whaley, Director of Global Services, Dell OEM Solutions 9:30 am – 9:45 am

Break 9:45 am – 10:15 am

Shifting from Proprietary to Standardized Architectures

7:30 am – 8:30 am

Complimentary Breakfast 8:30 am – 8:45 am

Mohammad Sattar, Director of Global Operations Engineering, Dell OEM Solutions

Overview and Expected Takeaways

10:15 am – 10:25 am

Chris Whaley, Director of Global Services, Dell OEM Solutions

Wrap Up

WORKSHOP 2

Data Center Optimization

Tuesday, October 8: 7:30 am – 10:25 am

s e k a T k c i 3: u Q 13 at TIA 201 0 s p 2 u e n A li I T impressive speaker

NOTE: Complimentary breakfast

Tuesday at 7:30 am is included for Workshop Attendees.

e Among th

5 am 0 am - 10:2 BER 8 - 7:3 TO C O Y, A TUESD

rkshopd Associate Publisher, Lighatwnadve o W n io t a iz ctor an ations Optim Data Cenr:tSeterphen Hardy, EditoriaglinDeireer & Architect, Telecommunic Moderato ve l Design En ric Lightwa g, Principa re, Facebook n e h C n itomo Elect ve m u u Ste ct S ru r, e st g a rs a fr an nte g In ire Data Ce l Product M Data Cablin ior Technica er, RagingW e n e in S g , n k E ru re a u Bill Ch Infrastruct ire, Senior Andrew Sh

Hardy

Cheng

TIA 2013: THE FUTURE OF THE NETWORK | www.tia2013.org

Charuk

Shire

Featuring Data Center Experts from: Facebook, Sumitomo Electric Lightwave and Raging Wire This specialty workshop brings together today’s prominent experts in data center engineering and technology to discuss emerging trends and solutions that address the pressing challenges facing the evolving data center. Discover ways with which to meet continuously increasing bandwidth demands, streamline the migration to 40G/100G transmission speeds, achieve scalability, deploy the latest connectivity methods, lower costs and operating expenses and much more. This not-to-miss workshop will empower you with the decision making considerations and practical strategies to prepare your network with the necessary

Sponsorships still available, contact tia2013@tiaonline.org

MONDAY OCT. 7 and TUESDAY OCT. 8 flexibility for growth and change… today and tomorrow.

Tuesday, October 8 7:30 am – 8:30 am

Complimentary Breakfast 8:30 am – 8:35 am

Introduction and Expected Takeaways

Stephen Hardy, Editorial Director and Associate Publisher, Lightwave 8:35 am – 9:05 am

The 1G to 100G Journey – Preparing for Transition

Steven Cheng, Principal Design Engineer & Architect, Telecommunications and Data Cabling Infrastructure, Facebook 9:05 am – 9:35 am

Why Optical Fiber Ribbon Cable Should Be Deployed in the Data Center

Bill Charuk, Senior Technical Product Manager, Sumitomo Electric Lightwave 9:35 am – 10:05 am

Fiber Termination in the Data Center – Yesterday, Today and Tomorrow

Andrew Shire, Senior Infrastructure Engineer, RagingWire Data Centers

systems and back office, and everything in between — providing new business intelligence, operational efficiencies and management capabilities across organizations in any market or industry segment. Executives from ILS Technology will expose you to new opportunities in the Internet of Things and illustrate how easily you can get started. The workshop offers a hands-on introduction to the deviceWISE M2M Enabling Platform and shows how you can deploy complete enterprisegrade M2M solutions quickly and cost-efficiently. The workshop is designed for executives and technical professionals that seek to partner in the M2M value chain (i.e. device makers, network operators, system integrators, application developers, value-added resellers, etc.), as well as end-user companies that are looking for an enterprise-grade “do-it-yourself” platform or a turnkey M2M solution.

10:05 am – 10:15 am

Monday, October 7

Key Takeaways Discussion

1:00 pm – 1:30 pm

Stephen Hardy, Editorial Director and Associate Publisher, Lightwave 10:15 am – 10:25 am

Q&A and Wrap Up

WORKSHOP 3

M2M

Monday, October 7: 1:00 pm – 7:00 pm Tuesday, October 8: 8:30 am – 10:25 am NOTE: Complimentary breakfast

Welcome 1:30 pm – 2:30 pm

Introduction to the industry-leading, end-to-end M2M platform that makes enabling M2M applications simple and affordable for your business 2:30 pm – 5:00 pm

Interactive labs – Experience the deviceWISE platform first-hand, learn about the intuitive features and capabilities and see how easy it is to get an M2M application up and running.

Tuesday at 7:30 am is included for Workshop Attendees

5:00 pm - 7:00 pm

Featuring ILS Technology CEO, Training & Technical Experts

Tuesday, October 8

M2M (machine-to-machine) communications — also known as the Internet of Things — is quickly maturing and becoming the most attractive growth opportunity for the global telecommunications industry. With the emergence of enterprisegrade end-to-end M2M platforms, we are moving from simply connecting devices to seamlessly integrating ‘things’ to the existing enterprise

M2M Workshop Reception 7:30 am – 8:30 am

Complimentary Breakfast 8:30 am – 9:30 am

Real-world M2M. An interactive session that captures the highlights from Day 1 and lets participants share how M2M presents challenges and opportunities in their own business 9:30 am – 10:25 am

M2M means business: a review of business and use cases and a presentation of different partnering models to get you started

Sponsorships still available, contact tia2013@tiaonline.org

WORKSHOP 4

Quality Matters?

Tuesday, October 8: 8:30 am – 10:25 am NOTE: Complimentary breakfast

Tuesday at 7:30 am is included for Workshop Attendees

Featuring Quality Experts from: QuEST Forum, AT&T, CenturyLink, KGP Logistics and Telus In today’s climate of “do it faster, better, cheaper”, do you really have time for quality? Moreover, as you evaluate your customer’s quality requirements, the cost of meeting them can seem prohibitive. However, if you don’t meet the quality requirements, you don’t make the cut. It can be a vicious cycle. ICT companies need real ways to improve the quality of their products and services and differentiate their business. Join us for an interactive, thought-provoking session designed to answer the nagging questions about quality that impact how we do business. Bring your smart phone, tablet or laptop and help us challenge the widely held views on quality.

Who should attend this workshop? ▶▶ Quality and Excellence managers ▶▶ Sustaining/after-sales support ▶▶ Operations managers

▶▶ Supply chain managers ▶▶ Change managers ▶▶ CTO/CIOs

▶▶ Product managers ▶▶ COOs

▶▶ Procurement

Tuesday, October 8 7:30 am – 8:30 am

Complimentary Breakfast 8:30 am – 8:40 am

Overview and Expected Takeaways Fraser Pajak, CEO, QuEST Forum 8:40 am – 9:00 am

Technology Evolution and the Mandate for Quality

Tim Harden, President, AT&T Supply Chain and Fleet Operations, AT&T CONTINUES

www.tia2013.org | TIA 2013: THE FUTURE OF THE NETWORK 17

PRE-CONFERENCE WORKSHOPS 9:00 am – 9:20 am

Explosive Growth and Quality at the Same Time?

9:40 am – 10:00 am

The workshop will also present research on topics such as media traffic growth, the impact of network performance on user behavior, and other critical issues. Attendees will also hear from leading network operators about how they’re coping with the challenges of increasing media traffic today and how they’re planning for the future.

Change Management: “Quality versus Speed”

Tuesday, October 8

Trevor Putrah, President and COO, KGP Logistics 9:20 am – 9:40 am

How Do You Know How Your Networks Stack Up?

Amador Lucero, Vice President - Network Reliability Operations Center, CenturyLink

7:30 am – 8:30 am

10:00 am– 10:25 am

Media Providers Leveraging the Network

WORKSHOP 5

Media and the Network

Tuesday, October 8: 8:30 am – 10:25 am NOTE: Complimentary breakfast

Tuesday at 7:30 am is included for Workshop Attendees

From over-thetop video to streaming music to cloud gaming, media providers and consumers today increasingly depend on the network to deliver and access content. As that reliance grows, issues of network capacity, reliability and latency are increasingly critical both to the user experience and to content monetization strategies. For operators, streaming media, particularly video, is already the fastest growing category of traffic and the network. And that growth is likely to accelerate over the next five years as consumers and content providers look to the network to support scalable, real-time web broadcasts, virtual pay-TV services, 4K video, targeted, real-time ad insertion, and other advanced capabilities. To deliver those capabilities, operators will need careful planning to match the capital investment required with the real growth in demand. This workshop, presented by GigaOM Research, will provide insights into the future evolution of media distribution and consumption, the demands it will place on the network, and its implications for network operators. Attendees will hear from leading media companies and content service providers about the outlook for their businesses over the next five years, the performance they’re expecting from the network, and the business models they

TIA 2013: THE FUTURE OF THE NETWORK | www.tia2013.org

technical factors of: ▸▸ Data size ▸▸ Image and audio quality ▸▸ Tips on reducing the load on the network Understand the basics on multicast and unicast solutions, hosting your streams internally or externally, and streaming formats – all designed to maximize efficiency on the network.

Tuesday, October 8

Terry Wells, Vice President, Network Services Operations, TELUS Communications, Inc. Fraser Pajak, CEO, QuEST Forum

Discussion and Wrap-Up

hope to implement.

7:30 am – 8:30 am

Complimentary Breakfast

8:30 am – 9:10 am 9:10 am – 9:30 am

8:30 am – 10:25 am

Mini-workshop, conducted by Senior InfoComm Instructor Paul Streffon Paul Streffon, CTS-D, CTS-I, Senior Staff Instructor, InfoComm International

Keynote Conversation 9:30 am – 9:45 am

Analyst Overview by GigaOM

Paul Sweeting, Curator, Cloud Connected Consumer, Mobile, Social, GigaOM 9:45 am – 10:25 am

Network Operators and Technology Vendors Meeting of the Minds

Sam Farraj, AVP, Content Delivery & Security Platform, AT&T Marty Roberts, SVP, Sales & Marketing, thePlatform, Comcast

WORKSHOP 6

Streaming Video on The Network

Tuesday, October 8: 8:30 am – 10:25 am NOTE: Complimentary breakfast

Tuesday at 7:30 am is included for Workshop Attendees

The Technology of Streaming Video in the Zettabyte Era With predictions that all forms of video (TV, video on demand, Internet, and P2P) will be 80 to 90 percent of global consumer traffic by 2017, the ICT industry and its markets must become much more conversant with the nuts and bolts of streaming. This two-hour mini-workshop conducted by an expert in the audiovisual industry offers a great primer on streaming video specification and bandwidth parameters. Communication quality and data size are directly linked. Do you really require ultimate quality or is data size a factor? This course will explore the

WORKSHOP 7

Software Defined Networking

Monday, October 7: 1:00 pm – 5:00 pm Tuesday, October 8: 8:30 am – 10:25 am NOTE: Complimentary breakfast

Tuesday at 7:30 am is included for Workshop Attendees

Featuring SDN experts from: 6WIND, Accedian, Alcatel-Lucent, BigSwitch Networks, CenturyLink, Ciena, Cisco, Dell, Ericsson, GENBAND, Intel, Juniper, NTT, The Open Networking Foundation (ONF), Orange SV, Overture Networks, Swisscom, Verizon Software Defined Networking has rapidly emerged from a research exploit to a transformative force that is reshaping the entire networking and telecommunications landscape. Everybody’s talking about it – but few are defining the opportunities from the carrier point of view. This workshop delves beyond the basics, exploring from multiple industry perspectives the operative question: How will operators benefit from SDN? While not necessarily new – centralized control and intelligence have been deployed in carrier networks for years – SDN offers unprecedented openness, service agility and cost reduction. Join us as a diverse and innovative group of market leaders, startups and analysts present SDN from both a markets and technology vantage point, exploring the implications: ▸▸ Why SDN?

Sponsorships still available, contact tia2013@tiaonline.org

PRE-CONFERENCE WORKSHOPS ▸▸ Is SDN viable? ▸▸ How big is the opportunity? ▸▸ What lies ahead?

Monday, October 7 1:00 pm – 1:55 pm

An Overview of Software Defined Networking, OpenFlow and the Open Networking Foundation

Marc Cohn, ONF Market Education Committee & Senior Director, Market Development Ciena Rob Sherwood, CTO, BigSwitch Networks & Chair of ONF Architecture and Design Working Group 2:00 pm – 3:00 pm

SDN User Perspective: How Carriers Will Gain Competitive Advantage with SDN

Marc Cohn, ONF Market Education Committee & Senior Director, Market Development, Ciena James Feger, Vice President, Network Strategy & Development, CenturyLink Vishnu Shukla, Principal Technologist, Verizon Torsten Boettjer, VP, Strategy & Innovation, Swisscom AG 3:10 pm – 4:05 pm

SDN Cloud Perspective: Virtualization and Automation

Christos Kolias, Research Scientist, Orange SV Chris Rivera, Sr. Director, Systems Engineering and Architecture, U.S., Cisco Aruna Ravichandran, VP, Marketing, Juniper John Healy, Director, Strategic Marketing, Intel Prayson Pate, Chief Technologist, Overture Networks 4:10 pm – 5:00 pm

Face-Off: What All the Big Companies are Doing in SDN

Marc Cohn, ONF Market Education Committee & Senior Director, Market Development, Ciena Sunil Khandekar, CEO, Nuage Networks – Alcatel-Lucent Brian Davis, Principal Engineer, Cisco Wenjing Chu, Distinguished Technologist, Dell Research Keith Landau, President of IMS Business Unit, GENBAND

Tuesday, October 8 7:30 am – 8:30 am

Complimentary Breakfast 8:30 am – 9:10 am

The State of SDN: Analyst Perspectives

Jim Smith, General Partner, Mohr Davidow Ventures Natarajan ‘Subu’ Subrahmanyan, Senior Managing Director, Equity Research – Communications Equipment, The Juda Group 9:15 am – 10:00 am

What’s Ahead: SDN & Mobile Networks

Christos Kolias, Research Scientist, Orange SV Don McCullough, Director of Strategic Communications, Ericsson Charlie Ashton, VP, Marketing & Business Development, 6WIND Patrick Ostiguy, CEO, Accedian 10:00 am – 10:25 am

Wrap-Up

TIA 2013 Quick Takes

WORKSHOP 8

FirstNet and Public Safety

Monday, October 7: 1:00 pm – 5:00 pm

Supported by Connected Nation and TIA’s TR-8 Standards Committee on Mobile & Personal Private Radio Standards Featuring public safety technology experts from: Alcatel-Lucent, APCO, Cassidian, Connected Nation, E.F. Johnson, FirstNet, Harris Corporation, Motorola Solutions The deployment of a new nationwide public safety broadband network to help police, firefighters, emergency medical professionals and other public safety officials do their jobs more effectively has people abuzz with questions: ▸▸ What is it? What will technology bring us? ▸▸ What are the public safety challenges? ▸▸ Transition to and co-existence with existing systems ▸▸ How is the funding going to be used? ▸▸ Who will provide the services? Will there be an RFP process? ▸▸ How will it affect existing regional networks? ▸▸ How will interoperable standards be deployed? Whose standards? ▸▸ How long will it take to get it operational, and will the plan be flexible enough to adapt to the fast-moving changes in technology? Come to this workshop to obtain a well-rounded view of the comprehensive picture of public safety communications, including the state of the practice on public safety technology standards and the latest details on FirstNet. You’ll learn about: ▸▸ The background explaining how we got here today and where the technology is taking us ▸▸ The P25 suite of standards for digital radio communications in use by federal, state and local public safety agencies in North America enabling them to communicate with other agencies and response teams in emergencies ▸▸ The European Terrestrial Trunked Radio (TETRA) protocol ▸▸ Interoperability and technical challenges and solutions ▸▸ The business opportunities for industry suppliers and service providers

Sponsorships still available, contact tia2013@tiaonline.org

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Kumar

Schrils

Meagher

Wang

▸▸ The policy barriers and issues that need to be addressed ▸▸ How to approach cross-regional collaboration

Monday, October 7 1:00 pm – 1:45 pm

How We Got Here Today and Where is the Technology Taking Us?

John Oblak, VP of Standards & Regulatory Affairs, E.F. Johnson Tom Koutsky, Chief Policy Counsel, Connected Nation 1:45 pm – 2:30 pm

The Vision of FirstNet 2:30 pm – 3:00 pm

FirstNet – A Policy Perspective

TBD, FirstNet Kevin Krufky, VP, Public Affairs - Americas Region, Alcatel-Lucent Patrick Sullivan, Director, Government Relations, Harris Corporation 3:00 pm – 3:30 pm

Technical and Operational Challenges in Public Safety Communications

Moderator: Alan Wilson, Principal Engineer, Harris Corporation Andy Davis, Senior Resource Manager, P25 Engineering Support, Motorola Solutions Bob Speidel, Director of Standards & Regulatory Affairs, Harris Corporation Roy McClellan, VP, Systems, Cassidian Communications Geoff Spring, Director, International Business Development & Strategy, APCO Australasia 3:30 pm – 3:45 pm CONTINUES

www.tia2013.org | TIA 2013: THE FUTURE OF THE NETWORK 19

PRE-CONFERENCE WORKSHOPS

Break 3:45 pm – 4:15 pm

The State of Public Safety Communications Today

Moderator: John Oblak, VP of Standards & Regulatory Affairs, E.F. Johnson Technologies Andy Davis, Senior Resource Manager, P25 Engineering Support, Motorola Solutions Bob Speidel, Director of Standards & Regulatory Affairs, Harris Corporation Roy McClellan, VP, Systems, Cassidian Communications Alan Wilson, Principal Engineer, Harris Corporation 4:15 pm – 4:45 pm

Bringing Broadband Technology to Public Safety Communications

Chris Wilson, Manager, Motorola Alan Wilson, Principal Engineer, Harris Corporation Roy McClellan, VP, Systems, Cassidian Communications Kenneth C. Budka, CTO, Strategic Industries, Alcatel-Lucent 4:45 pm – 5:00 pm

Still Have Questions? Ask Them Now!

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TIA 2013: THE FUTURE OF THE NETWORK | www.tia2013.org

WORKSHOP 9

Cybersecurity: Securing the Network

Monday, October 7: 1:00 pm – 5:00 pm Moderator: Andy Jaquith, CTO & SVP Cloud Strategy, Silversky Jon Boyens, Senior Advisor for Information Security, National Institute of Standards and Technology (NIST), U.S. Department of Commerce Paige Atkins, VP, Cyber / IT Research, Virginia Tech Applied Research Corporation Karin Shopen-Bar, Director Product Marketing, Data Center and Service Provider Security, Juniper Networks Dennis Murphy, Senior Analyst, Aerospace and Defense, Janes/IHS

The increased integration of information and communications technology (ICT) into the daily activities of industries, governments, families and consumers has been a major driver of economic growth and productivity. Cyberspace has created unprecedented opportunity for business – and also for “the bad guys.” Protecting critical infrastructure (8090% of which is privately owned) against cyber threats, and addressing vulnerabilities in the global ICT supply chain are top of mind for both the ICT industry and government policymakers. Significant investments in security from both operators and ICT vendors, strong network management, implementation of best practices and techniques, and voluntary coordination are all essential components of the ecosystem that has protected critical infrastructure from significant attacks. At the same time, the global nature of the ICT market and the supply chain for products and services requires a global approach based on industry-driven adoption of best practices and global standards. Join this workshop for a network-oriented view of the current state of cybersecurity, the challenges and business opportunities, the regulatory environment (including the NIST Cybersecurity Framework), and important initiatives that affect the entire ICT industry.

WORKSHOP 10

Making Ethernet-Service Deployment Easier than Ever: Carrier Ethernet 2.0

Monday, October 7: 2:00 pm – 5:00 pm

Featuring experts from: MEF, Fujitsu and Omnitron After 40 years of evolution, Ethernet has moved closer to offering the same stability as some of the protocols it is replacing. Ethernet has evolved to become the dominant connection protocol, and the standards have been evolving since 2006. Come and find out about the latest major evolution in Metro Ethernet the Carrier Ethernet 2.0 (CE 2.0) certification. Twenty of the top networking vendors in the world have now passed the certification process and are set to usher in a new era of Carrier Grade Ethernet services. Why? Because CE 2.0 streamlines service deployments and opens new revenue opportunities, while reducing complexities of wholesale interconnects and reducing time to negotiate wholesale service agreements.

Monday, October 7 2:00 pm – 2:15 pm

Opening Remarks and Expected Takeaways 2:15 pm – 3:00 pm

Carrier Ethernet 2.0 – Specifications and Applications MEF

3:00 pm – 3:30 pm

Carrier Ethernet 2.0: New Opportunities in Ethernet Service Revenue

Rammy Bahalul, VP, Marketing, Omnitron Systems 3:30 pm – 3:45 pm

Break 3:45 pm – 4:45 pm

Getting Certified on Carrier Ethernet

Ralph Santitoro, Director of Strategic Market Development, Fujitsu & MEF Board Member 4:45 pm – 5:00 pm

Q&A and Wrap Up

Sponsorships still available, contact tia2013@tiaonline.org

SOLUTIONS ZONE & MEETING ROOMS Solutions Zone

Mix and mingle at the Solutions Zone, adjacent to the Keynote Ballroom. The Solutions Zone offers a welcoming spot during lunchtimes and receptions for you to meet-andgreet with sponsors and colleagues. Members and invited guests can also enjoy a restful setting in the Member Lounge.

Solutions Zone Hours

Tuesday: 12:00 pm – 1:30 pm Tuesday: 5:00 pm – 6:30 pm Wednesday: 1:30 pm – 2:30 pm Wednesday: 5:00 pm – 6:30 pm Thursday: 11:45 am – 12:30 pm

TIA Member Lounge Hours

PRINCE GEORGE’S EXHIBIT HALL C

MARYLAND BALLROOM A B13

B14 B15

B12

B10

K27

B7 B6

Keynotes

K26

M16

K18

B18 K23

K22 K21 K19

K16 K13 K12

B22

K15

B23

K14

B24

K10

B25 K8

B19 B20

K20

M15

M14

B21

K17

K11

B17

K24

K25

B9 B8

B16

Lunch Concessions & Refreshments

B11

ENTRANCE TO KEYNOTES

Monday: 12:00 pm – 5:00 pm Tuesday: 7:30 am – 5:00 pm Wednesday: 7:30 am – 5:00 pm Thursday: 7:30 am – 3:30 pm

Meeting Rooms

Solutions Zone

M13

M9 M2

M12

M10 M1

M11

B26

ENTRANCE

B27

K2 K1

B28

The sponsors welcome you for private meetings in Exhibit Hall C.

B29

ENTRANCE

Visit with sponsors at TIA 2013! ADTRAN B8, B9 Alcatel-Lucent B23-B24; M9 Ascom B22 AT&T B27 Beka Publishing - TBD BICSI TBD Dell M2 Ericsson Fujitsu B13; M3 GENBAND B3-B4; M1 GigaOM TBD Goodman Networks B17

TIA Member Lounge

ILS Technology B6-B7 Integra B10-B11 Intel B1-B2; M11 IPSO Alliance TBD IT-AAC TBD Juniper M11 NVTC TBD Omnitron B18 Panasonic K6 Power & Tel K9 Sumitomo Electric Lightwave B19 TE Connectivity K12-K14

Booth

Kiosk

Meeting Room

Tellabs B15 Telmar B25-B26 TIA and IHS B28-B29 Walker and Associates B12; M10

OTHER SPONSORS INCLUDE:

Cisco Henkels & McCoy NSN ZTE

NOTE: Information current as of 7/24/2013

Sponsorships still available, contact tia2013@tiaonline.org

www.tia2013.org | TIA 2013: THE FUTURE OF THE NETWORK 21

PRICING & REGISTRATION TIA Member & Government Rate

Early Bird Pricing on or before Sept. 10, 2013

Regular Pricing

$375 $150

$450 $175

$575 $225

$650 $250

$40 $50 $125

Full Conference (includes Pre-Conference Workshops)* Single Day (Monday, Tuesday, Wednesday or Thursday)** Non-Members (Interested in membership: contact abrady@tiaonline.org)

Full Conference (includes Pre-Conference Workshops)* Single Day (Monday, Tuesday, Wednesday or Thursday)**

Additional Functions (not included in Full Conference or Single Day Passes)

“Women in ICT Breakfast” – Wednesday, October 9 CTO Roundtable Luncheon – Wednesday, October 9 VIP Dinner – Wednesday, October 9

* includes complimentary breakfast Tuesday for Pre-Conference Workshop attendees ** Day Pass includes complimentary breakfast Tuesday for Pre-Conference Workshop attendees

Hotel and Transportation Hotel

Parking GAYLORD HOTEL

TIA 2013: The Future of the Network is being held at the Gaylord National in National Harbor, Maryland, located eight miles south of Washington DC. The phone number for reservations is 301-965-4000. TIA has negotiated rates of $219/night which includes a resort fee covering:

Daily Parking Rate: $24.00 (Self Park) Valet Parking Rate: $35.00

PUBLIC PARKING GARAGES AVAILABLE IN THE AREA: St. George Street Garage is across the street from the Gaylord

▸▸ Wired and wireless high-speed Internet access

Mariner Garage located off of Fleet Street & Waterman’s Passage

▸▸ Fitness Center access and indoor pool access

Fleet Street Garage 4-5 blocks from the Gaylord

▸▸ Daily newspaper ▸▸ Designated complimentary in-room beverages The hotels have a 72-hour prior-to-arrival cancellation policy. Be sure to obtain a cancellation number if you cancel your reservation. To make individual or group housing reservations for TIA 2013, please access the website at www.tia2013.org, under ATTEND/Hotel Reservations.

Transportation SUPER SHUTTLE

Dulles International Airport (IAD): $44 per person one way; $125 for exclusive van service, booked in advance Baltimore-Washington International Airport (BWI): $45 per person one way; $125 for exclusive van service, booked in advance

GAYLORD NATIONAL SHUTTLE Ronald Reagan Washington National Airport (DCA): (Departs every 20 minutes) $18 per person one way; $33 per person round trip; $85 for exclusive van service, booked in advance

Cancellations, Substitutions & Refunds Written notice must be received by September 6th, 2013 to receive a refund. There is a $175 handling fee for TIA 2013 Conference cancellations. Attendee substitutions may be made at any time. However, if an attendee has already received his/her badge, the substitute must bring the original badge to the registration area. A new badge will be issued only if the original badge is presented upon check-in. Please submit cancellations and substitutions in writing to tia@wyndhamjade.com or fax 972-349-7715. Lost or stolen badges are subject to a $50 replacement fee. Replacement fees are non-refundable.

Terms Registration for TIA 2013 constitutes an agreement by the registrant to TIA’s use and distribution of the registrant’s image or voice in photographs, videotapes, electronic reproductions or audiotapes.

GAYLORD NATIONAL DOWNTOWN SHUTTLE Washington Union Station: $13 per person one way; $20 per person round trip; $59 for three day pass

TIA 2013: THE FUTURE OF THE NETWORK | www.tia2013.org