5-Star Service
Multi-award-winning façade cleaning, restoration, and redecoration solutions for the hospitality sector from Thomann-Hanry®
Foreword
Since our very first cleaning in London, the team at ThomannHanry® have prioritised quality, integrity, and surpassing our clients’ expectations with everything we do. We understand these key tenets are pillars by which many hotels also operate; always looking to go the extra mile to deliver outstanding quality and service. The need to ensure guests are minimally inconvenienced is paramount when looking to undertake façade cleaning and maintenance works, while still delivering the clean, safe building standards your business demands.
Using MEWPs (Mobile Elevating Work Platforms) we can offer a scaffold-free alternative to your façade cleaning, restoration, and repair requirements. This helps you to reduce costs, decrease the time required, and prevent your building being enveloped by unsightly scaffolding for months on end.
This brochure showcases many of the services Thomann-Hanry® offer and highlights some of the key hospitality partners whose buildings we have helped to restore, to deliver a welcoming first impression once again. The Thomann-Hanry® team is on hand to see how we can help your business.
Director, Thomann-Hanry®
Mark Styles Managing
5-Star Service
While you may offer a 5-star service on the inside, if your exterior is dirty and grimy with damaged or degraded stone, plaster or paintwork, are you confident that you will be able to get past your customers’ initial thoughts of: Ihope it’scleanerontheinside’…?
The multi-award-winning façade cleaning, restoration, and redecoration solutions from Thomann-Hanry® offers your hotel a 5-star service which helps to present the quality which your customers expect, before they even enter the building. thomann-hanry.co.uk
Facade Surveys
Avoid disruption to your business with a Commercial Façade Survey from Thomann-Hanry®
Taking a preventative approach to structural defects and repairs can allow a hotel’s engineering and building managers to reduce capital expenditure on more serious and potentially dangerous problems which could develop. These problems could then impact the guests in the hotel and cause serious disruption to your business.
To ensure a quick completion on our façade surveys, Thomann-Hanry® uses MEWPs and drone technology, where possible, to help reduce on-site duration, disruption to your business, and costs associated with erecting scaffolding. This also allows for loose and dangerous structural items to be made safe or removed during the survey.
The Thomann-Hanry® team of façade specialists are qualified to CEng, MICE, and MIStructE standards, and offer an authoritative, knowledgeable appraisal with detailed recommendations for the best course of action.
Once the survey has been completed, you will be sent a detailed report, which includes photographs of any defects or areas of concern. Your report highlights all key areas of risk, through a colour coded system.
Why Choose Thomann-Hanry®
• Scaffold-free
• Quick turnaround
• Loose and dangerous structural items can be made safe during the survey
The Balmoral
Location: 1 Princes Street, Edinburgh EH2 2EQ
Listing: Category B
Substrate: Sandstone
Surface Area: 10,000 m2
Duration: 8 Days and Nights
Thomann-Hanry® was contracted to complete a fully detailed commercial building façade survey to check the integrity of the masonry, external woodwork and general condition of the façade. The hotel is situated with main roads to the front and left of the building, a steep staircase leading to Waverley Station on the right, and to
the rear is the main glass and steel canopy of the busy mainline station. This means traditional scaffolding would have been both time consuming and expensive to construct. Through using a mixture of MEWPs and drone, Thomann-Hanry® could efficiently get up close to the façade, inspect and record any issues or areas of concern.
At The Balmoral, regular façade inspections are crucial to maintaining the timeless beauty and structural integrity of our historic building. By closely monitoring the condition of the exterior, we can anticipate potential maintenance activities in advance. This ensures the safety and longevity of the building but also allows us to manage resources effectively, preventing unexpected repairs and preserving the elegance of Edinburgh’s iconic building for years to come.
Health, Safety & Security Manager - Rocco Forte Hotels
Rosewood London
Location: 252 High Holborn, London WC1V 7EN
Listing: Grade II Listed Building
Substrate: Portland Stone
Surface Area: 6,000 m2
Duration: 6 Days and Nights
The Grade II Listed building with a striking and intricate Portland stone façade sits alongside one of the busiest roads in central London: High Holborn. This, along with the notorious London weather, has resulted in the need to undertake a detailed façade survey. Thomann-
Hanry® was selected to survey the building’s façade, to ensure the engineering team at the hotel had a detailed report of the areas of concern. These could then be rectified as part of the ongoing maintenance repairs schedule which helps to mitigate any potential issues.
Facade Cleaning
A quick and effective cleaning solution from Thomann-Hanry®
Thomann-Hanry® has gained a reputation for being the UK’s premiere façade cleaning company, offering a scaffold-free, dry, and non-abrasive alternative to traditional cleaning methods such as high-pressure steam and the use of harsh cleaning solutions. Through a patented, gentle cleaning process (façade gommage), dirt and grime are effectively and efficiently removed to reveal the natural stone or surface of the building. This process is suitable for most surface substrates on modern and historic hotels.
Projected under low pressure from a cabin mounted on a hydraulic boom, ultrafine dry particles of aluminium silicate (a chemically inert by-product of aluminium smelting) flows across all surfaces, gently rubbing away decades of dirt and grime before
being drawn off, filtered and collected through a water curtain for recycling.
The security and safety aspects of façade gommage set it apart from traditional techniques. At the end of a day’s cleaning, the cabin is simply retracted on its hydraulic boom, leaving the property completely uncompromised.
Our platforms and truck mounts are fast and discreet, so cleaning takes years off your building without taking ages to prepare. Thomann-Hanry® can work outside of standard business hours, ensuring minimal disruption to you and your customers.
Why Choose Thomann-Hanry®
• Scaffold-free
• Non-abrasive cleaning methods
• Negligible water requirements
• Safe and secure techniques
Apex Temple Court
Location: 1-2 Serjeant’s Inn, Temple, London EC4Y 1AG
Listing: Grade II Listed Building
Substrate: Portland Stone
Surface Area: 1,200 m2
Duration: 6 Days
Thomann-Hanry® were requested to clean the façade of Apex Temple Court on Serjeant’s Inn along with the internal courtyard. The Portland stone façade had not been cleaned for many years and significant staining and carbon deposits needed to be removed. Thomann-Hanry®’s effective and efficient façade gommage cleaning system allowed for the works to be conducted in six days without the use of scaffolding.
We are delighted with the results of the recent clean to the exterior masonry of the hotel. We were particularly concerned that the work should not cause any inconvenience or disturbance – either to our hotel guests or to pedestrians and traffic in Piccadilly. The efficiency and speed with which ThomannHanry® were able to complete the project has been quite astounding. Managing Director, The Ritz
The Ritz
Location: 150 Piccadilly, St James’s, London W1J 9BR
Listing: Grade II Listed Building
Substrate: Cornish Granite and Portland Stone
Surface Area: 3,600 m2
Duration: 16 Days
Situated in Piccadilly, The Ritz is one of London’s most celebrated hotels. Unfortunately, over time, the British weather and pollution have taken their toll on the appearance of the
stone façade. The hotel’s management selected Thomann-Hanry®’s unique façade gommage cleaning system to bring the building back up to The Ritz’s impeccably high standards.
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Facade Painting and Decorating
Thomann-Hanry® is your commercial painting and decorating partner, having established a proven track record of best practice and industry-leading techniques in the preservation, repair, and upkeep of painted surfaces (such as windows, timberwork, render, and railings) on hotels.
Working from MEWPs offers unparalleled cost and time savings, while also avoiding the need to shroud a building in unappealing scaffolding for months on end.
For those buildings with painted render or cladding, our quick and effective professional team will paint the façade of your building. We can remove any existing paint, repair and renew the underlying render or cladding, then prime and paint, to give your property a fresh new look.
With years of experience, Thomann-Hanry® can ensure
your painting projects are managed from start to finish with quality in mind. All Thomann-Hanry® commercial painters and decorators are trained for the repair, maintenance, and conservation of joinery by the Repair Care International Dulux Academy.
Why Choose Thomann-Hanry®
• Scaffold-free
• Industry-leading, best practice techniques
• Unparalleled cost and time savings
• Fully managed paint restoration process
The Beaumont
Location: 8 Balderton St, Brown Hart Gardens, London W1K 6TF
Substrate: Previously Painted Masonry & Metalwork
Surface Area: 1,600 m2
Duration: 5-6 Weeks
The Beaumont underwent a delicate refurbishment of its façades: the works encompassed redecoration, remedial works, and canopy cleaning, breathing new life into the exterior while preserving its distinctive Art Deco charm. From masonry painting to metalwork touch-ups, every detail was handled with precision and
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care by the Thomann-Hanry® team. Avoiding traditional scaffolding, the team utilised MEWPs, minimising costs and disruptions to the hotel’s daily operations. With the flexibility to relocate machinery as needed, the project was carried out seamlessly, with minimal inconvenience to guests and the main entrance area.
Miiro Templeton Garden
(formerly K+K Hotel George)
Location: 1-15 Templeton Place, Earl’s Court, London SW5 9NB
Substrate: Previously Painted Brick & Metalwork
Surface Area: 1,440 m2
Duration: 12 Weeks
In 2020, Thomann-Hanry® were commissioned to restore the façades of Miiro Templeton Garden (formerly K+K Hotel George). Over 20 layers of lead-based paint were removed to reveal original brickwork and ornate features like carved lion heads. Located in a conservation area,
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local authority consent was required before work began. Wooden doors, windows, and masonry were repainted with lime-based renders and 210kg of Keim mineral paint. Balconies were re-asphalted, metalwork redecorated, and bird-proofing measures installed across all ledges and railings.
Facade Maintenance, Restoration and Repair
Professional scaffold-free façade restoration, masonry repairs and external building refurbishment.
Contrary to popular misconception, virtually all types of maintenance and restoration works can be undertaken from MEWPs – a huge advantage for occupied hotels with regards to speed, security and efficiency. Using platforms instead of scaffolding, we have carried out stone repairs, repointing, roofing, painting, mastic replacement, and bird proofing on many high-profile hotels across London and farther afield.
There is no element of work on a building’s façade that Thomann-Hanry®’s restoration and repair team cannot carry out. Some of the services Thomann-Hanry® offer include:
• Slating and Tiling Restoration & Repair
• Asphalt and Liquid Roofing Restoration & Repair
• Masonry and Stone Restoration & Repair
• Interior Stone and Flooring Restoration & Repair
• Bronze and Metal Restoration & Repair
• Concrete Repair
• Brick and Mortar Restoration & Repair
• Tuck Pointing & Repointing
• Cladding Repair
• Blocked Gutters and Downpipe Clearance
• Gutters and Downpipes Restoration & Repair
• Graffiti Removal
• Installation of Internal and External Lime Plasters and Renders
• Brick Refacing & Tinting
• Bird Proofing
• Soot & Lime Washing
• External and Internal Stone Restoration
• Masonry Repair and Stone Carving
• Faience Restoration
InterContinental London
Location: One Hamilton Place, Park Lane, London W1J 7QY
Substrate: Portland Stone
Surface Area: 7,000 m2
Duration: 6 Weeks
As part of the regular façade cleaning, Thomann-Hanry® also ensured the minor chips and cracks to the hotel’s Portland stone façade were rectified and repaired. Thomann-Hanry®’s prompt intervention reduces the risk of these small problems
becoming bigger, more expensive, and time-consuming headaches for the hotel’s team. A manual inspection of the exterior condition of the window frames was also undertaken, and when necessary, spot repairs conducted.
The Langham
Location: 1C Portland Pl, Marylebone, London W1B 1JA
Listing: Grade II Listed Building
Substrate: Portland Stone & Brick
Surface Area: 5,000 m2
Duration: 6 Weeks
The ornate façade of The Langham allowed Thomann-Hanry® to showcase our expertise in both façade cleaning, but also restoration and repair work. The carved grotesques and busts which can be found all over the building needed individual
attention to bring each one back to its original condition. This resulted in intricate repair and restoration work across the Portland stone and brick façade to deliver stunning results which befit a building of this heritage and prestige.
Park Lane
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Bronze Restoration and Re-patination
Thomann-Hanry® offer a comprehensive service for the cleaning, upkeep and re-patination of all bronze sculptures, shopfronts, and architectural metalwork.
Typically, the urban environment is not kind to bronze. In the longer term, deterioration, oxidation, and corrosion are unavoidable, with the affected surfaces normally turning green and losing their bronze appearance. In these instances, Thomann-Hanry® offer expertly targeted repatination as well as complete bronze restoration.
Metal and Leadwork Repair and Restoration
Thomann-Hanry® offer a comprehensive service for the cleaning, upkeep and maintenance of your hotel’s metal surfaces.
From roofing leadwork to anodised or coated aluminium and stainless-steel panels and facings, ensuring these parts of your building (whether integral or or decorative) are at their best, is key to presenting a welcoming first impression to your guests.
Public Realm Cleaning
Whilst Thomann-Hanry® is best known for the pioneering use of our patented façade gommage cleaning technique, our expertise in public realm cleaning is also regularly called upon by many of our hotel clients.
Using the DiBO cleaning systems, all external flooring surfaces are gently but thoroughly cleaned using superheated water under low pressure.
From natural stone materials such as Marble, Granite, Yorkstone, and
Slate, to man-made block paving in brick, and cement paving slabs, this versatile cleaning process is kind to all substrates. Ensuring your public realm areas are clean and presentable contributes to the overall presentation of a hotel and its sense of hospitality.
Before After
The Thomann-Hanry® team is expertly placed to carry out the maintenance work on your windows and frames.
Window Repair and Restoration
We don’t just paint and decorate windows, we also remove any defective putty and sealants, then replace and renew them. This ensures that windows, doors and other timber sections are free from leaks which might lead to water ingress.
Research by Glasgow Caledonian
University for Historic Environment Scotland established an energy efficiency improvement of 15% by just repairing and maintaining your hotel’s windows! Our cost-effective remedial work offers your business peace of mind, knowing that our attention to detail and high standards of work will help to save you money in the long term.
The Landmark
Window repairs and restoration
Location: 222 Marylebone Road, Marylebone, London NW1 6JQ
Listing: Grade II Listed Building
Substrate: Portland Stone & Brick
Surface Area: Over 1,000 windows, frames, and sills; 50 doors, louvres, and pieces of ornate metalwork.
Duration: 20 Weeks
Hotel Principe di Savoia
Façade cleaning and restoration
Location: Piazza della Repubblica, 17, 20124 Milan MI, Italy
Substrate: Lime Render & Concrete
Surface Area: 10,000 m2
Duration: 7 Weeks
Hotel Riu Plaza
The Gresham Dublin
Façade cleaning and restoration
Location: 20-24 O’Connell Street Upper, North City, Dublin D01 C3W7 Ireland
Substrate: Portland Stone and Granite
Surface Area: 1,600 m2
Duration: 10 Days
Accreditations
Thomann-Hanry® has a reputation for technical innovation and excellence. Our knowledge and skills have been built over decades, with a qualified and experienced team. Our practices, processes, and competencies meet all the key industry accreditations, ensuring that our clients receive the highest quality of service for their business requirements.
The Thomann-Hanry Team
