About us Our priorities are: • • •
As a charitable housing association, Thirteen exists to provide housing and support services across the North East of England and Yorkshire. We are here for anyone who needs a home and a helping hand too. We work to improve the fabric of places where our customers live.
Great customer experience Quality places to live and improving neighbourhoods Being Team Thirteen
Our essentials: • • • • • •
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Everything safe We understand customers need We have strong financials Reduce our environmental impact Simplify the way we work and Have clear communication.
