Unit 3 Working at a helpdesk
Reading Exercise 25 Read the text and answer the following questions.
Coping with stress The IT branch is a stressful sector. A lot of industry complaints are IT related. People tend to expect that technology works at all time. Whenever it does not, you will be put under pressure. This means you can feel stressed. To help you cope with that you can use the tips in this article. First of all you have to recognise the signs whenever you are starting to feel that it's all getting too much to 5 cope with. You mustn't feel ashamed of that, you're a human being and you can only do so much. Secondly, take care of yourself, mentally and physically. It is very important to get enough sleep. If you don't get enough sleep, you will only become less effective and more stressed. Also, remember to eat and drink regularly and healthily. Don't skip breaks because you want to ďŹ nish something. Your body and your mind need breaks every now and then. Equally as important is that you should reduce bad habits. Avoid the
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