EDITOR’S LETTER
Catalysts of Health Innovation Power
Dearreaders,
Thehealthcaresectorisarapidlyevolvingfieldwithtrendssuchasartificialintelligence(AI)and machinelearning(ML),theshifttovalue-basedcare,thegrowthoftelemedicine,andanincreased focusonpreventivehealthcare.Despitetheseadvancements,persistentchallengesincluderising healthcarecosts,workforceshortages,thesurgeinchronicdiseases,andthelingeringimpactofthe COVID-19pandemic.Healthcarepresentsacomplexlandscapewithbothobstaclesand opportunities.Strategiesareneededtoenhanceaffordability,accessibility,andequityinhealthcare whileadvancingresearchanddevelopmentformoreeffectivediseasepreventionandtreatment.
IntheUnitedStates,knownforitsworld-classmedicalcare,thehealthcaresystemremainsoneof thecostliestglobally.Challengeslikeunequalaccess,uninsuredorunderinsuredpopulations,and issueslikesoaringcosts,lackofuniversalcoverage,theopioidcrisis,andtheongoingpandemic persist.However,positivedevelopments,suchastheAffordableCareActandafocusonpreventive andvalue-basedcare,offerhope.ThefutureoftheUShealthcaresystemhingesonaddressingthese challengesandinvestinginaffordable,accessiblehealthcareanddiseasepreventionandtreatment research.
Inourlatestmagazine,we’reexcitedtoshowcase“The10InfluentialHealthcareLeadersof2023.” Thesevisionaries,throughtheirdedicationandinnovation,havemadeaglobalimpactonthe healthcareindustry.Joinustocelebratetheirremarkableachievements,offeringinspirationfora healthierandmoreequitablefuture.
RamPeruvemba,MD,FASA,Co-FounderandChiefMedicalOfficeratHSR.health,collaborates withCMMIonMaryland’sTotalCostofCaremodel,promotingvalue-basedcare.Hestresses preventivemedicine,holistichealthfactors,andtheuseofinnovativetechnologiesforreal-time analysis.
WealsoshowcaseprominenthealthcareleaderslikeBarbaraKhozam,JoseMichan,LorriHaines, FerneMcCann,andZarminaJafar,eachmakingsignificantcontributionstohealthcareinnovation. Theirdiverseexpertiseshapestheindustry.
Happyreading!
Tejas Tahmankar Project Editor
PUBLISHER
EDITOR-IN-CHIEF
VIKRAM
MANAGING
PANKAJ
PROJECT
TEJAS
PROJECT
ADAM
GRAPHIC DESIGNER
OMKAR
VISUALIZER AAKASH
RESEARCH
JAMES
ADVERTISING
RAM PERUVEMBA
Navigating Through Healthcare Challenges with Innovative Brilliance
In CoverStory
recentyears,thehealthcarelandscapehasexperienced notablechanges,leadingtoashiftfromtheconventional fee-for-servicereimbursementmodeltoavalue-based approach.Thistransformationinvolvesafundamental changeinhowhealthcareprovidersandsystemsare rewarded,emphasizingimprovinghealthoutcomes. Specifically,attentionhasfocusedonunderstandingthe impactofsocialdeterminantsofhealth(SDOH)onoverall healthresults.
Thistransitiontoavalue-basedcaremodelhasbeenan ongoingeffortpursuedbyorganizationssuchasCMSand variouspayersandregulators.Notably,RamPeruvemba, MD,FASA(Co-FounderandChiefMedicalOfficerat HSR.health)hasactivelyengagedincollaborationswith CMMItodeveloptheTotalCostofCaremodelin Maryland.Thisinitiativeservesasaprimeexampleofa value-basedcaremodelinaction.
Ramstates, “Providers need to focus on preventive medicine to decrease the incidence of hospitalizations and high-cost medical interventions.” Thisrequiresadeep understandingoftheclinical,social,economic,and environmentalfactorscontributingtoadversehealth outcomes.Moreover,practitionersmustbereadyto embraceinnovativetechnologiescapableofconducting real-timeanalysesofvariablesthatcouldnegativelyaffect individuals'orpopulations’well-being.
Inthelate1990s,Ramcompletedhistrainingin AnaesthesiologyandPainManagementinNYC.Hethen workedasadoctorinhospitalsandclinicsforover20 years.However,hisjourneydidn'tendthere.Ramalso engagedineffortstoenhancehealthcareonabroaderscale. Hebecameinvolvedwithgroupsfocusedonhealthcare policies,collaboratingwithgovernorsfrombothpolitical parties.Thisshowcasedhiscommitmenttoimproving healthcarepractices,irrespectiveofpoliticalaffiliations.
RamPeruvemba’sJourneytoMakeHealthcareBetter forEveryone
Nevertheless,Ram’spathtooka significantturnwhenherecognizeda crucialinsight.Heobservedthat people'slivingconditionsandidentities playedasignificantroleindetermining theiroverallhealth.Thisconcept, knownassocialdeterminantsofhealth, becameacentralareaoffocusforhim.
“The turning point in my career is when I realized that health outcomes are largely influenced by where we live and who we are, so-called social determinants of health,” Ramreveals.
Togetherwithhispartner,AjayK Gupta,Ramco-foundedHSR.health Theirobjectivewastoemploy geospatialtechnologytoanticipate howsocialfactorsimpactindividuals’ health.Thisapproachenabledthemto devisemoreeffectivestrategiesto assistthoseinneed.Thistechnology provesbeneficialinvariousscenarios, includingaddressingtheopioidcrisis, enhancingcareformothersand children,andgaininginsightsintothe ramificationsofCOVID-19.
HSR.health:Revolutionizing AdvancementsinGeospatialHealth Insights
HSR.health,undertheguidanceof RamPeruvemba,specializesin utilizingintelligenttoolsforhealth predictions.Theirpredictiveanalyses assistdoctorsandorganizationsin planningstrategiestoenhancepeople’s well-being,andtheydemonstrated theireffectivenessduringtheCOVID19pandemic.
Thecompanywasestablishedin2013 withasignificantobjective:toforecast healthoutcomesusingauniquetool knownastheGeoMDPlatform.The GeoMDPlatformisamulti-stack, cloud-native,health-focusedspatial
datainfrastructure(SDI)withanAIworkbench.The Platformexaminesindividuals’locationsandleveragesthat datatomakeinformedprojectionsabouttheirhealth.It considersfactorssuchashealthrecords,environmental conditions,andsocio-economiccontexts.Theremarkable aspectisthatthesepredictionsprovetobegenuinely valuable.Theyprovideinsightstomedicalprofessionals, healthcaresystems,andpublichealthentitiesworldwide. Theseinsightsenablethemtodevisestrategiesandtake measurestopromotebetterhealth.HSR.health focuseson criticalconcernslikeaddressingtheopioidcrisis,enhancing maternalandchildhealth,andcurbingtherapidspreadof diseases.
HSR.health distinguishesitselfthroughtheefficacyofits predictions.Theyhavecollaboratedwithmajorhealthcare organizationstovalidatetheaccuracyoftheirprojections. Notably,theycontributedduringtheCOVID-19crisisby employingtheirtooltoforecastthepotentialspreadofthe virusandidentifycommunitiesathigherrisk.This proactiveapproachenabledhealthcareproviderstoprepare adequatelyintheappropriatelocations.Theirpredictions wereutilizedbytheWorldHealthOrganization(WHO)in regionssuchasAfrica(WHO-Afro)andCentralAmerica (WHO-PAHO).
“Healthcare Providers need to focus on preventive medicine to decrease the incidence of hospitalizations and high-cost medical interventions
HSR.health excelsincomprehending criticalissuessuchasopioidoverdoses andthechallengesfacedbymothers andchildren.Theyholdpatentsfor theirintelligentsolutions.Furthermore, theircommitmenttoensuringequitable accesstogoodhealthiscommendable. Theyemploydataaboutfactors influencinghealthequitytoguidetheir efforts.
PioneeringHealthcare TransformationwithSmartTech
Ramisdedicatedtoenhancing healthcarethroughinnovative technology.Heeffectively communicatesandsubstantiateshis ideas,eveninchallengingtimeslike thepandemic.Hispassionliesin optimizinghealthcareusingintelligent solutions.
AstheChiefMedicalOfficerat HSR.health,Ram’sprimary responsibilityistoensuretheGeoMD Platformdeliversvaluableinsights. Theseinsightsempowerphysicians, healthcareorganizations,andpublic healthentitiestoimplementstrategies thatpromotebetterhealth.Ram’s uniquebackgroundasaphysician,a leaderinpublichealth,andtheCMO ofahealthtechcompanysetshim apart.Hecomprehendsthediverse requirementsofdifferentgroups, enablingthemtoutilizetheplatform fortargetedinterventions.Heisalso dedicatedtoensuringtheirtechnology iseasilyaccessible,integrateswell, andadherestostandardprotocols.Ram asserts,“My understanding of the healthcare ecosystem has greatly influenced the development of our geospatial technology along three pillars: accessibility, interoperability, and standardization.”
Ramhasencounteredchallengesas well.Thehealthcareindustrycanbe hesitanttoadoptnewtechnologydue
toconcernsaboutpotentialrisks.Ramhadtodemonstrate theutilityoftheirtechnology.Hediscusseditinmajor internationalmeetings,emphasizinghowtheirspecialized technology,combinedwithintelligentcomputing(AI),can genuinelyenhancehealthcare.Ram'seffortsextended beyondwords;heprovidedconcreteresults.WhenCOVID19wasspreading,Ram'spredictionsprovedremarkably accurate.Thisaccuracyassistedmajorhealthcare organizationsinallocatingresourceseffectively.This success,amongothers,bolsteredbeliefintheirtechnology
InnovatingHealthcareSystemswithSmartTechnology
Ramisdedicatedtoutilizingintelligenttechnology, practicalconcepts,andequityinhealthcare.Hiseffortsare focusednotonlyonimprovinghealthcarebutalsoon ensuringthattheseimprovementsbenefiteveryone.The GeoMDPlatform,thebrainchildofRam,isfarfroma conventionaltool.Thissmartplatformleverageslocationbaseddatatopredicthealthoutcomes.Itspurposeistoaid groupssuchasdoctorsandhealthcaresystemsindevising enhancedhealthstrategies.Theyutilizetheplatformto analyzediversehealthdataandformulatevaluableinsights.
Ram’sdiverseskillsetcontributestothisendeavor.He combinesclinicalexpertise,publichealthknowledge,and experiencewithhealthITentrepreneurship.Thisunique blendenableshimtocreatesophisticatedtechnologythat drawsfromextensivehealth,social,andenvironmental data.HeincorporatesadvancedtechniqueslikeAIand
machinelearning,complementedby visualaidssuchasmaps,foraclear presentation.Thiscomprehensive efforthasledtopatentedsolutionsthat addresssignificantissueslikethe opioidcrisisandmaternal-childhealth.
Notably,duringtheCOVID-19 pandemic,Ram’stechnology demonstratedexceptionalutility.It effectivelypredictedvirusspreadand identifiedhigh-riskcommunitiesand regionsdowntotheCensustractlevel intheU.S.Ramexplains, “They have been validated through application towards predicting COVID-19 transmission and hospitalization risk, allowing for more data-driven, equitable mitigation, treatment, and resource allocation methodologies.” Thisinvaluablesupportempowered significanthealthcaredecisions.
However,Ram’sfocusgoesbeyond technologyalone.Herecognizesthe importanceofseamlessintegration withmedicalpracticesandthe necessityofaccessibleandshareable healthdata.Moreover,heemphasizes financialprudence,asexemplifiedby hisroleinfacilitatinga$100million dealtoestablishthelargestanesthesia providerinthenation.Ramadvocates forfairness,participatingininitiatives aimedatensuringequitablehealthdata distribution.Hestates, “Through my collaboration with the Milken Institute Financial Innovation Lab, I helped create a roadmap for engaging and incentivizing multiple stakeholders to invest in technological innovations that target public health concerns, particularly emergencies.”
Ram’saspirationistoestablishan extensivehealthdatarepositorythat servesvariouspurposes,from healthcaremanagementtoemergency response.Thisrepository,hebelieves, willdrivecompaniestocontribute positivelytosociety.Ram'svisionis
succinctlyexpressedinhiswords: “At present, I serve on the Creating Healthier Communities Health Equity Committee. My vision is a robust health equity data repository upon which, utilizing risk indices and public health models, to provide stakeholders with actionable insights.”
Ram’sPerspectiveontheU.S. HealthcareSystem
Ramexpressed, “I believe the healthcare system is headed in the correct direction in that a focus on health outcomes is critical.”
Currently,healthcareleadersheavily relyonhistoricalclinicaldatato assesshealthrisks.However,Ram envisionsamorecomprehensive approach.Heaspirestoencouragethe industrytointegratelocation-based data,includingfactorssuchas environmentalfactors,climatechange, socialinfluences,andeconomic conditions.Accordingtohim,this approachwouldofferabroader understandingofthehealthrisksfaced byindividualsandcommunitiesalike.
Ram’svisionextendsbeyonddata analysis.Heemphasizesthe significanceofthiscomprehensive understandingforadvancinghealth equity.Particularlyduring emergencies,thisholisticperspective gainsheightenedimportance.Ram’s goalistotransformthelandscapeof publichealthinterventions.By incorporatingarangeofdatapoints, heaimstoestablishaframeworkthat ensuresfairnessandinclusivity, benefitingindividualsregardlessof theircircumstances.
FuellingWellness:NurturingSelfcare
Ram’slifebeyondworkrevolves aroundfindingjoyinsimplepleasures. Hishobbiesnotonlyprovidehimwith
abreakbutalsofosterconnections withinhisfamily.Throughactivities likeexerciseandmusic,hemaintainsa senseofrejuvenationandreadinessfor whatevercomeshisway.OnceRam stepsawayfromwork,heembracesa rangeofinterestsfromrunning, playingtheguitar,andindulgingin golf.Despitehiscommitmenttohis roleatHSR.health,herecognizesthe significanceofspendingqualitytime withhisfamily.Hecarvesout dedicatedmomentsforfamily activitiesandactivelyparticipatesin hischildren’shobbiesaswell. Maintainingbalanceandprioritizing hiswell-beingisessentialforRam.He drawsenergyfromhisexerciseroutine, particularlywhenparticipatinginhalf marathons.Whenconfrontedwith stress,strummingtunesonhisguitar providesameansofrelaxation.
AdviceforAspiringHealthcare Leaders
Drawingfromextensiveexperience andexpertiseinthehealthcarefield, Ramoffersvaluableadvicetobudding entrepreneurs.Hestates, “Develop an area of focus in healthcare and stay true to your passion and direction even in difficult times.”
AccordingtoRam,thehealthcare industryisknownforitsresistanceto change,andintroducingnovel technologieswilldemandpersistence andadedicationtoeducating stakeholderswithinthefield.Given thathealthcaredecisionsdirectly impacthumanlives,thereexistsa well-definedvalidationprocessfornew approachesandtechnologies.Itis importanttorecognizethatthisprocess maydifferfromthoseobservedin otherindustries.Misunderstandingthis uniqueaspectoftenleadstothe perceptionthatchangewithinthe healthcaresectorisslow.
Such reluctance is somewhat understandable given that misinformation can harm human lives “
The healthcare industry is notoriously reluctant to use new technologies.
Barbara Khozam
Thehealthcareindustryfacedimmensechallenges duringthepandemic,presentingachaotic scenarioforhealthcareprofessionals.However, responsiblemanagementandhealthcareleaderseffectively managedthiscrisisthroughclearandefficient communication,enablingthemtorallytheirstaffduring challengingtimes.Subsequently,aspatientnumbers declined,itbecameevidenthowexternalcircumstancescan impactthebehaviorandworkofprofessionals.
Toaddressthisissue,weturntoanexpertwithadecadeof experienceinthefield.MeetBarbaraKhozam,Founder of afirmequippedwithsolutions BarbaraKhozamInc., toaddresscommunicationchallengesforindividualsand organizations.Shesharesintriguinginsightsaboutherself andtheindustry,andwe’lldelveintothemshortly.Let’sget started!
Barbara’sJourney:NavigatingTwistsandTurns
Barbarareflects, “My professional journey was not a straight line but instead a series of twists and turns that led me to where I am today.” Sheinitiallypursuedaccounting incollegebutsoondiscovereditwasn’therpassion.She exploreddifferentsubjects,includingactingandsocial science,insearchofhercalling.Eventually,shesettledon chemistryashermajor,asithadbeenherfavoriteduring highschool,eventhoughshedidn’tfullygraspits limitationsatthetime.Afterearningherchemistrydegree, sheworkedasachemistforadecade.However,herpassion fortrainingemergedwhenshestartedteachingsales representativeshowtousedrugtestingequipment.
Leavingherchemistryjobbehind,BarbarajoinedSkillPath Seminarfortenyears,travelingextensivelytoconduct professionaldevelopmentseminars.Recallinghertravels, shesays, “I traveled all over the US, Canada, UK, Australia, and New Zealand doing professional development seminars.” Exhaustedfromconstanttravel, sheleftthejobwithoutaclearplan.In2009,shetooka
leapoffaithandfoundedherowncompany,Barbara Khozam,Inc.,eventhoughshewasn’tsurewheretobegin. In2010,shebecameanindependentcontractorfora healthcareconsultingcompany,markingherentryintothe healthcareindustry
Barbara’sdeepinterestinhealthcarehaditsrootsinher mother’sfrequenthospitalvisits.Sheexplains, “Growing up, my mom was in and out of hospitals and doctor’s offices. I’ve always been obsessed with how people treat her so going into customer service in healthcare was a natural and perfect fit. I’ve been consulting in healthcare ever since.”
BarbaraKhozamSpeakingandConsulting:Enhancing CommunicationEffectively
BarbaraKhozam’sSpeakingandConsultingspecializesin deliveringengaging,customizedkeynotesandseminars designedtoboostmoraleandimprovetheoutlookof employeesandmanagerswithincompanies.Barbara emphasizes, “We tailor our presentations to fit each company and pride ourselves on our professionalism and follow-through. Employees will leave our sessions with practical tips that they can implement immediately.” These sessionsgobeyondmereentertainment;theyequip attendeeswithactionabletakeaways,adefiningfeatureof theirapproach.
ServicesandSolutionsOffered
● Patientexperiencekeynotesforconferencesand meetings
● Othertopics:Leadershipforserviceexcellence, Managingemotions,Thrivingunderpressure, Telephoneetiquette,HowtoDealwithDifficult Patients/People,andmore
● Patientexperiencetraining:In-personandvirtual, rangingfrom30minutestomulti-dayprograms
● Mysterypatientcalls
● Mysterypatientvisits
● Socialmediaresearchandanalysis
● Patientsurveydataresearchandanalysis
● Patientexperienceonlinetrainingcourses
● Workflowobservationandreporting,and more
WhatdistinguishesBarbaraKhozam’sSpeakingand Consultingfromcompetitorsisitsuniqueperspective. Insteadofaclinicalbackground,theyapproach healthcarefromthepatient’sviewpoint.Barbara furtherexplains, “As a professional mystery patient, I see firsthand which touch points are causing frustration and hindering the patient experience.”
Moreover,theirrecentextensiveinterviewswith114 healthcareprofessionalshaveenrichedtheir knowledgebase,enablingthemtostaycurrenton criticalhealthcareissues.Theseinsightscovernotonly thepatientexperiencebutalsobroadertopicssuchas employeeengagement,burnout,turnover,and technology Thiscommitmenttocontinuouslearning andstayingupdatedonindustrytrendssolidifiestheir positionasvaluablepartnersforhealthcare organizationsstrivingforexcellenceinvariousfacets oftheiroperations.
OvercomingRoadblocks
Asahealthcareconsultant,Barbarahighlightsthe significantchallengesshehasencounteredinfostering acultureofengagementandpositivity.Herprimary obstacleliesingainingthesupportoftheentire leadershipteam,includingadministratorsandlead physicians.Thus,shesays, “We learned early on that if the people at the top do not buy into, and demonstrate the behaviors we want from the staff, they will never get long-term success regarding positive patient experiences.”
Theprocessbeginswithestablishingapositiveculture andclearlydefiningexpectationsthroughprocesses andworkflows.Itensuresthatemployeesnotonly understandhowtoconductthemselvesbutalsoreceive regularfeedback,bothpositiveandconstructive. Barbaraunderscorestheimportanceofsimplicityin thisapproach,emphasizingtheneedforconsistentand ongoingcommunicationanddemonstrationoveran extendedperiod.Itisnotashort-termendeavorbuta long-termstrategyforlastingimpact.
It’s the people behind the technology that can make or break a patient’s experience “
TheImportanceofAppliedTechnologyinHealthcare
Barbaraplacessignificantemphasisontheroleof technologyinthehealthcareindustry.However,shefirmly underscoresthatwhiletechnologyisundoubtedly important,it’sthehumanfactorthatultimatelyshapesthe patient’sexperience.Inotherwords,regardlessofhow advancedthetechnologyis,itcannotreplacethewarmth andcarethatacompassionatehealthcareworkerprovides.
Toillustratethispoint,Barbarasharesareal-worldexample fromoneofherclients.
“A newly hired office manager was dealing with negative attitudes from several employees – both in the front and back offices. They were also getting hundreds of calls a day with many complaints from patients about long hold times and rude staff. This manager could have started with fixing the phone system, but the negative attitudes would have remained. So, first, he had an all-staff meeting, including the doctors, and discussed what behavior they thought they should demonstrate, and all agreed on a common code of conduct. After 3 months, 2 employees were still demonstrating negative attitudes. They were given warnings, put on a progressive discipline plan, and eventually ended up quitting. The day the 2nd one left, the morale in the office improved immensely.”
Afteraddressingthepersonnelaspect,theofficemanager turnedtheirattentiontothetechnologicalchallenge.They improvedthephonesystemtorouteincomingcallsmore efficiently,reducingholdtimessignificantly.Theresults wereimpressive:patientcomplaintsaboutholdtimes
decreasedsubstantially,callvolumedroppedbya significant68%,and,importantly,employeemorale continuedtorise.Therefore,Barbarasays, “As you can see, fixing a technology problem along with the people issue leads to a positive long-term result.”
IndustryOverview
Barbaraidentifiesafundamentalissueinthehealthcare system,describingitasmessy.Despiteeffortstopromote “carecoordination,”asignificantchallengepersistsdueto thelackofuniformityinelectronichealthrecords(EHR) acrossmedicalpractices.Consequently,whenpatient’s transitionbetweendifferenthealthcareproviders,their medicalinformationcanbecomefragmented,causing confusion.Barbarafurtherhighlightsaconcerningstatistic, stating, “I read recently that 58% of patients fail to do what’s required after a doctor’s visit. When they don’t do what’s required, they will most likely get sicker and eventually end up costing the system more money, especially if they end up in the emergency room (ER).”
Inheridealscenario,Barbaraadvocatesforuniversal adoptionofthesameelectronichealthrecordsystembyall healthcareproviders.Thisunifiedapproachwouldenable seamlessaccesstoandsharingofpatientinformation amongallpartiesinvolvedinapatient’scare,including theirprimaryphysician,specialists,theER,andeventhe pharmacy Additionally,patientswouldhavedirectaccess totheirownmedicalrecords,empoweringthemwith insightsintotheirhealthstatusandfutureplans.Barbara believesthatimplementingsuchchangeswouldsimplify thehealthcaresystemandmakeitmorepatient-friendly
ApproachtoWork-LifeBalance
ExploringBarbara’sapproachtowork-lifebalanceunveils astraightforwardyeteffectivestrategy.Shefindsher passioninweekendbeachvolleyballsessions, complementedbyregulargymworkouts,whichnotonly enhanceherphysicalenergybutalsoelevatehermood.
WhileBarbaraquestionstheconceptofaperfectwork-life balance,shefirmlybelievesthataslongassheremains productiveatwork,keepsupwithherfitnessroutine,and enjoyssomesocialactivities,herlifeisinagoodplace.Her pragmaticapproachunderscorestheimportanceof maintainingahealthyblendofworkandpersonalinterests.
AdviceforAspiringHealthcareLeaders
Barbarasharesvaluableadvicewiththose aspiringtoleadinthehealthcareindustry
● Myprimarypieceofadvicewouldbe toneverstoplearning:Learnabout yourpeople–findoutwhatworksand doesn'twork,whattheylikeanddon’t like.Findoutwhatyourpatientslike anddon’tlike.Observeworkflows andprocesses.
● Stepinandhelpoutwhenneeded. Yourteamwillbecomeveryloyal whenyougettoknowthemandtreat themwithrespectandtrust.
● Remember:Youdon’thavetolike everyone,butyoucanALWAYStreat themwithrespectandkindness.
“
When leaders got involved with their staff, rolled up their sleeves and participated in everyday activities, that’s when staff bonded together and worked as a strong force
Unleashing Innovation in Healthcare with Telemedicine JOSE MICHAN
Inthefast-pacedrealmofhealthcare,where innovationisthekeytosuccess,JoseMichanstands tallasatruetrailblazer AstheCEOofLifelight Group,hehasrevolutionizedhowmedicalservicesare delivered,breakingbarriersandmakingqualityhealthcare accessibletopeopleworldwide.
Michan'sjourneytobecomingaprominentfigureinthe healthcareindustryisatestamenttohisdedicationand expertise.Withover20yearsofexperienceinmedicine, health,telemedicine,pharmaceuticals,andhospital management,hehashonedhisskillsandcarvedaniche.A HarvardMedicalSchoolgraduatewithafellowshipin GastroenterologyandanalumnusofthePritzkerSchoolof MedicineattheUniversityofChicago,Michan'sacademic achievementsspeakvolumesabouthiscommitmentto excellence.
AtthehelmofaconglomeratethatincludesLifelight Medical,LifelightWeightLoss,LifelightHairRecovery, LifelightPharma,LifelightStore,andthegroundbreaking Meurgedoc,Michanhasspearheadedatransformative telemedicineproject.Thisinnovativeendeavorseamlessly connectspatientswithtop-notchmedicalspecialists worldwideatthemereclickofabutton,breakingdown geographicalbarriersandensuringaccesstothebest healthcareprofessionalsregardlessoflocation.
TheimpactoftheCOVID-19pandemichaspropelledthe healthcareindustryforwardbyleapsandbounds,with telemedicineemergingasagame-changer.Michan's proactiveleadershiphaspositionedLifelightGroupand MeurgedocasleadingtelemedicineprovidersofLatin America,bringingqualityhealthcaretoeventhemost underservedcommunities.Today,theoverarchinggoalof Michanandhisventuresistomakequalityhealthcare availablegloballywithasingleclick,revolutionizinghow medicalcareisdelivered.
InadditiontohisroleastheCEOofLifelightGroup, Michanalsomanageshisprivatemedicalpractice, specializingininternalmedicine,gastroenterology, andbariatriccare.Hiscommitmenttoimproving healthcareextendsbeyondhisbusinessventures,as heservesasthedirectoroftheLifelightFoundation. Throughthisorganization,hefocusesoncritical areassuchasnutrition,obesity,diabetes,and metabolicsyndrome.Heutilizestop-of-the-line telemedicinetechnologyandmobileclinicsto providevitalmedicalservicestounderservedrural regionsofMexico.
LifelightGroup:CommittedtoInnovatingWith Purpose
Sinceitsestablishmentin2005,LifelightGrouphas emergedasaleadinghealthcareproviderdedicated torevolutionizingthemanagementofoverweight andobesity Withacomprehensiveapproachto healthcareandacommitmenttoinnovation, LifelightGroupcontinuestosetnewstandardsin medicaladvancements.
LifelightGroup'smissionissafeguardingpatients, healththroughimplementingthebestclinical practices.Theorganizationcontinuouslydevelops, evolves,andinnovatesinhealthcaredelivery,all withthesingularobjectiveofenhancingthequality ofpeople'slives.Moreover,LifelightGroupseeksto makealastingsocialimpactinMexicoandtheUSA, goingbeyondprograminnovationandstrivingto createpositivechangeinthecommunitiesthey serve.
Guidedbycorevalues,includinghonesty,loyalty, equality,equity,andethics,LifelightGroupupholds highethicalstandardsinallitsoperations.These
valuesformthefoundationthat guidesthecompanytoward achievingexcellenceandensures thatitsactionsalignwithits commitmenttointegrity
CentraltoLifelightGroup’s offeringsistheirsuperiorservices andsolutionsthatsetthemapartin theindustry.Fromthe groundbreakingtelemedicine programMeurgedoctoOnline WeightLosswithMeurgedieta, LifelightWeightLossclinics, LifelightHairRecoveryclinics, andanarrayofVitaminandWeight LossproductsattheLifelight Store,thecompanyprovidesa comprehensivesuiteofhealthcare optionstoitspatients.Moreover, theirmobileclinics,equippedwith satelliteconnections,ensurethat medicalassistancereacheseventhe mostremoteareas.
LifelightGroup’scommitmentto technology-drivenhealthcareis evidentthroughitsseamless integrationoftelemedicineintoits
services.Theyhaverevolutionized medicalcarebyembracing telemedicine,makingiteasily accessiblewithasimpleclick.This breakthroughenablespatientsto receivetimelyandefficientmedical attentionfromthecomfortoftheir ownhomes,eliminatinggeographical barriers.
Furthermore,LifelightGrouphasa dedicatedmedicalresearchdivision focusedonweightlosstreatments, gastrointestinalintolerance,and immunoglobulinallergytreatments. Thiscommitmenttoongoingresearch ensuresthatitsservicesremainatthe forefrontofmedicaladvancements, providingpracticalsolutionsfor needypatients.
Patient-CentricApproach: ImprovingLivesthroughMedical Consultations
JoseMichanplaysavitalrolein LifelightGroupbymanagingitsteam andoverseeingitsgrowth.He providesconsultationsoninternal
“Think of the problem as an opportunity to change, serve and improve.” “
medicine,gastrointestinal,and bariatricmedicine,stayingcurrent withthelatestadvancements.His greatestsatisfactioncomesfrom interactingwithpatientsand positivelyimpactingtheirlives. Honestyiscrucialtohim,andhe encourageshisemployeestospeakup andaddressanyconcernsopenly, regardlessoftheirmagnitude.He believesfosteringacultureoftrust andtransparencyiskeyto overcominganyobstacle.
NurturingaStrongteamwith InnovationandCreativity
Michanbelievesthathealthcare leadersintoday’sdynamic environmentshouldpossessessential qualitiessuchasbeinggoal-oriented andhavinghighemotional intelligence.Effectiveleadership requiresunderstandingourworld's diversityandadrivetotakeaction andcreatelastingpositivechange.
Incontrasttoabosswhomerely managessubordinates,atrueleader
empowerstheirteamtoreachtheirfullpotential.Michan prioritizesauthenticleadershipbyinspiringhisemployees toinnovate,thinkcreatively,andpursueexcellence.He recognizesthathisteamneedsaleaderwhoguidesthem towardgreatness.
TelemedicineandConnectivity:EnablingUniversal AccesstoHealthcare
JoseMichanenvisionsapromisingfutureforthehealthcare industry,drivenbythreekeytrends.Firstly,hebelievesin theimportanceofensuringdiversehealthcareoptionsatall levels,makingitaccessibletopeopleacrossall socioeconomicbackgrounds.Toachievethis,heenvisions leveragingtechnologiessuchasTelemedicine,satellite connections,andtheInternet.
Recognizingtheneedforinclusivehealthcare,Lifelight Grouphasembarkedonasignificantinitiativecalled “HealthwithoutBorders.”Thispioneeringprogramaimsto provideLatin-AmericanimmigrantsintheUSAand Canadawithspecialtymedicalconsultationsthroughoutthe region.LifelightGroupstrivestobridgethegapandoffer healthcareservicestothosemostneedingthembyutilizing brand-newTelemedicineMobilemodulesandclinics.
LifelightGrouppreparestonavigatethehealthcare landscapeforthenextcenturybyembracinginnovationand stayingabreastofthelatestmedicalresearch.Witha commitmenttomeetingtheevolvingneedsofpatients,Jose Michan'sleadershipensuresthatthecompanyiswellequippedtoleverageemergingtrendsandcontributetothe transformativefutureofthehealthcareindustry.
BalancingSuccess:ApproachtoWork-LifeHarmony
JoseMichanprioritizeshisprofessionalandpersonallife, maintainingaperfectbalance.Oneofhispassionsisflying
asaprivatepilot,whichgiveshimasenseoffreedom.He alsoenjoysreadingliteraturethatbroadenshisknowledge andperspective.Michancaresforhisphysicalwell-being bydedicatingtimetoexercise,ensuringmentaland physicalfitness.Additionally,hecontributeshismedical expertisetounderservedcommunitiesbycollaboratingwith DoctorswithoutBorders.
WiseAdvice
Foraspiringentrepreneursandbusinessleadersventuring intothehealthcareindustry,JoseMichanofferssome valuableadvice.Heemphasizestheimportanceofsetting cleargoalsandmaintainingafocusedmindset. Understandingwhatyouaimtoachieveandaccomplishis crucialinnavigatingthiscomplexindustry.
Additionally,Joseencouragesaspiringleaderstoseek mentorship.Manyexperiencedhealthcareprofessionalsare willingtosharetheirknowledgeandguidancewiththenext generation.Byjoiningamentorshipprogram,aspiring entrepreneurscanbenefitfromtheinsightsandexpertiseof theseseasonedleaders.
Josealsostressestheneedforyoungleaderswhoarewellpreparedforthefutureofmedicine.Thehealthcareindustry isconstantlyevolving,requiringindividualsequippedwith thelatestknowledgeandskillstoaddressthechallenges andopportunitiesthatlieahead.
Guide to 10 FREE HEALTHCARE
I
nthisblog,wewilltalkabouttheseveralfreehealthcare countriesexistingthroughouttheworldandproviding optimalhealthcareservicestothecitizens.Theexcellence andproductivityofacountry’shealthcaresystemcan haveacolossalimpactonitsinhabitants’qualityoflife. Thehealthofanationcertainlydependsmostlyonhow thesystemcancatertoitspeople,whichiswhya satisfactorypublichealthcaresystemissonecessary Strongerhealthisthekeytohumanhappinessandwellbeing.Moreover,itmakesanoteworthycontributionto economicdevelopment,ashealthypopulationslive longer,aremoreproductive,andsavemore.Manyfactors influencehealthstatusandacountry’scapabilityto administerqualityhealthservicesforitspeople. Ministriesofhealtharecrucialactors,butsoareother governmentdepartments,donororganizations,civil societygroups,andcommunitiesthemselves.
Theysaythatthebestthingsinlifearefree:butisthat trueforhealthcare?
UnderstandingFreeHealthcarevsUniversal Healthcare
Bothofthesetermsareusuallyusedinterchangeablybut therearedifferences.
• UniversalHealthcare:UniversalHealthcare signifiesthatthereisahealthcaresystemthatgrants coveragetoatleast90%ofcitizens
• FreeHealthcare: CountrieswithfreeHealthcare addsthatallcitizensundergohealthcareatavery minimalornocost
Theideaoffreehealthcareistrueandthereisalistof countriesprovidingthebesthealthcarefacilitiesincluding freehealthcare,universalhealthcare,orevenboth. However,thereisanextenttowhichpeoplecantake advantageofthesefacilities.Besides,theareseveralfree healthcarecountrieswithdifferentsystem,facilities, conditionsandfundingsystems.
1. Australia
2. Austria
3. Bahrain
4. Belgium
5. Brunei
6. Canada
7. Cyprus
8. Finland
9. France
10. Germany
11. Greece
12. HongKong
13. Iceland
14. Ireland
15. Israel
16. Italy
17. Japan 18. Kuwait
19. Luxembourg
20. NewZealand
21. Norway 22. Portugal
23. Singapore 24. Slovenia
25. SouthKorea
26. Spain
27. Sweden
28. Switzerland
29. UnitedArabEmirates
30. UnitedKingdom
Amongstthelonglisttherearefreehealthcare countrieswhicharerankedforprovidingthe bestfreehealthcarefacility.
1.Sweden
Swedenstandsatoponthelistoffreehealthcare countries.TheSwedishhealthcaresystemis distinguishedbyhighstandardsofqualitycareand above-averagehealthcarespending.About600,000 Swedeshaveaprivatehealthplan,whichisusually coveredbytheiremployersandcanbeusefulto skipqueuesfortreatment.
2.Canada
Thenexttobeonthelistoffreehealthcare countriesisCanada.Canada’spubliclyfunded healthcaresystemisabodyofsocializedhealth insuranceplansadministeringcoveragetoall Canadiancitizensandpermanentresidents.Canada hasaremarkablyhighlifeexpectancyrate,which manyassociateswiththeexpertiseofitshealthcare system.
BelowisthelistofFreeHealthcareCountries
COUNTRIES
3.Mexico
EveryMexicancitizenhasassuredcostaccessto healthcareandmedicineasstatedbytheMexican constitutionandmadeitarealitywiththe“Instituteof HealthforWell-being”.TheMexicanFederal Constitutionhandsovermainresponsibilityonthe stateinprovidingnational
4.UnitedKingdom
HealthcareintheUKhasresultedtobereliableand beneficialforcitizensandmigrantworkers.The NationalHealthService,ScottishandNorthern Irelandstateprogramsequipmanyoptionsfor emergencymedicaltreatment.
5.Italy
ThehealthcaresysteminItalyisaregionally establishednationalhealthservicerecognizedas ServizioSanitarioNazionale(SSN).Itgrants coveragetoallcitizensandresidents,withpublic healthcarelargelyfreeofcharge.
6.Germany
Thelistoffreehealthcarecountriesalsoincludes Germanyanditsuniquehealthcarefacilities.The healthcaresysteminGermanyisveryexceptionalbut costly.Healthinsuranceiscompulsory,andmost expatriateshaveitaddedtotheiremployment contracts.
7.Australia
Australia’shealthcaresystemhastwomainsections: thepublichealthsystem,andtheprivatehealth system.Acollaborationofprivatehealthinsurance, Medicareandpersonalpaymentscoversthemedical costsofapatient.ThisgivesAustralianresidentsfree treatmentinpublicorprivatehospitals.
8.France
ThelistoffreehealthcarecountriesincludesFrance thathasitsstate-runandprivatehospitalsandboth maintainasimilardegreeofsupremacy.Whilehaving privatehealthinsuranceisn’tnecessary,itisadvisable tohavewhenyou’relivinginFrance.
9.Austria
Austriahasasignificantstandardofhealthcare.Payingintothe governmenthealthinsuranceschemeismandatoryforboth Austriansandnon-natives,withadmirablemedicalfacilitiesand servicesfinancedbythetaxpayer.
10.NewZealand
Lastly,amongtheotherfreehealthcarecountries,NewZealand’s high-qualityhealthcaresystemishighlyapplauded.The healthcaresysteminNewZealandisstate-sponsoredandofvery superbquality.Itisfinancedthroughtaxesandgivesano-costor subsidizedmedicaltreatmentforresidents.
AnsweringFrequentAskedQuestionsonUniversal healthcare
1.Are‘Universalhealthcare’,‘Single-payer’and‘Medicare forall’thesame?
StartingwithUniversalhealthcare,itindicatesonlythatevery individual’shealthcarerequirementsaretakencareof,oneway oranother.Firstly,Universalhealthcarereferstohealthcare systemsinwhichallindividualshaveinsurancecoverage.
Secondly,theMedicareforAllActprovidescomprehensive healthcaretoeveryman,womanandchildinthecountrywithout out-of-pocketexpenses.Itallowsallresidents,regardlessoftheir income,togetthehealthcaretheyneedwhentheyneedit
Thirdly,Single-payerhealthcareguaranteeshealthcareasa humanright.Everyoneisgivenall-inclusivehealthcarecoverage. “Single-payer”referstosubstitutingthethousandsoffor-profit healthinsurancecompanieswithoneentity,mostlikelythe government,solelyandexclusivelyresponsibleforpayingfor medicalgoodsandservices.
2.DoesUniversalHealthcarehavetocostmore?
Peopleguessthatthesumpaidintaxesforhealthcarewillsurely begreaterthantheamountpeopleandtheiremployerspayin healthcarepremiumsnow.Itmightcostmore,butitdoesn’thave to.Accordingtothereportsanddata,everyotheradvanced countryhasuniversalhealthcare.Besides,countrieswithfree healthcarecostabouthalfofwhatthenon-universalhealthcare countriesdo.
Now,it’slegitimatethatifwesimplycoveredeveryone’s healthcareprovidingthemtheneedfulhealthcareservicesallthe
time,withoutbringingchangesinthesystemnow,then yes,itwouldcostmore.Nevertheless,therearemany opportunitiestodrivethecostsofhealthcaredown.If thesameuniversalhealthplanalsotookthose opportunities,thenno,universalhealthcaredoesnot havetocostmore.
3.DoesUniversalHealthcarecostwaytooless?
Alotofthepeopleindifferentcountriesareopposing universalhealthcareandjustconsiderthegovernment screwseverythingup.Wemayhavedoubtsaboutour governmentspendingmoneyinotherareas,however, whenitcomestoreducingtheadministrativecostsof healthcare,governmentprogramsaretentimesas efficientasprivateinsurance.Moreover,every healthcaresystemintheworldthatimplements universalcarewithoutlimitingbenefitsultimately providesbettercaretomorepeopleforlessmoney. Althoughyoucannotassumethatitwillbewayless,it definitelyisbeneficialforeveryone.
4.DoesUniversalhealthcaremeangovernment-run healthcare,suggestingitasanactofsocialism?
No.Aroundtheworld,weseeanamplevarietyofways toprovidehealthcaretopeople.Forexample,Canada, Denmark,Norway,andSwedenbasicallyhave“singlepayer”systems.Theirgovernmentspayforcarethat’s deliveredprivately Whereas,GreatBritainandSpain havenationalhealthservices.Thegovernment reimbursesthedoctorsandownsthehospitals.
Furthermore,GermanyandFrancehavemultiple payers.Boththecountrieshaveprivateinsurance companies,andpubliconesforthepooranddisabled, thataregenerallyandtightlymonitoredaswellaspaid outofvariousfunds.Butonewayoranothereveryone isprotected.
5.WouldUniversalhealthcareleadtowaiving today’s‘freemarket’healthcare?
Today’smarketisnotfreebuthighlyorganized.The presentmarketisarestrictedmarketinwhichthe ultimatecustomerisyouthatisneitheraprivatesystem noragovernmentsystem.It’saprivatesystemthatis boundbythegovernmentunderallsortsoflegaland licensingrequirementswhichhavebeenbuiltupbythe healthcareindustryitselfoverthelastcentury
6.CanUniversalHealthcareworkandsustainitselfif peoplearenotworkingandnotpayingtheirtaxes?
Certainly,itcan.That’swhatauniversalsystemisfor,tomake surepeoplecangetsupportwhethertheyareinasituation rightnowtopayintoitornot.Itspreadsthecostacross generations,acrossrichandpoorpartsofthecountry.Thisis whatMedicare,Medicaid,FederallyQualifiedCommunity Clinics,CHIPfundsforchildren’shealthcare,andothersuch programsarefor,tosupportpeoplewhoarenotworking, retired,orwithtooalowincometobepayingintothesystem.
7.DoesUniversalHealthcareallowimmigrantstouseit boundlesslywithouthavingtopaymore?
Thisisprobablyfalse.Therehavebeenmultiplestudies, lookingatthequestioninvariousways.Moreover,evennew immigrantsaredesperatetomakealiving,raisebusinessfor theirfamilies.Theywanttobetaxpayersasearlyaspossible, andmostofthemaccomplishtodothat.
8.Willreducingthepayforhealthcareresultinless researchandinnovation?
No,researchandinnovationarecertainlynotwhatmakes healthcarecostly.Nodataissupportingthisimpression. Highercostsforpatientcareneednotfinanceresearchand innovation.Infact,therearemanyotherways,suchasdirect governmentgrants,privatefundingforstartupcompanies, pharmaceuticalcompanies,anddevicemanufacturers financingtheirresearch.
Andifyouthinkaboutit,you’llseethatresearchand innovationcancontributetoreducingthecostofhealthcare ratherthanincreasingit.Additionally,functionalmedicinecan curechronicdiseasesatamuchearlierandmorefeasible stage.And,asaresult,therightkindsofresearchand innovationcandropcosts.
Indrawingthingstoaclose,severalunforeseenplacesallover theworldusuallypromoteexcellent,andaffordablehealth careservices.Itevidentlymaybeahealthcarebureau providingfreemalariatestingandtreatmentatInternational bordercrossingsorPublichealthcampaignsprovidingfree influenzaortetanusvaccines.
University-basedstudenthealthclinicsmayalsoofferfree sexualhealthservicestoanyonewhorequeststhem.However, youneverknowwhenyoumightstumbleacrossan opportunitytoenhanceyourhealthatnoextracost!
L rr Haines
F rn McCann and
Uniting Entrepreneur hip and Empathy in Healthcare
Intherealmofaccomplishedindividuals,Lorri Haines(Co-founderandCEOofShoorah Ltd.)andFerneMcCann(Co-founderand COO)standasluminarieswhohavenavigated distinctpathstowardsuccessandpersonalgrowth.
LorriHaines,aresoluteentrepreneur,spentovera decademasteringtheartofbusiness,propelling multiplesix-figurecompaniestosuccessdespite facingformidablebeginnings.Hededicatedhimself toself-improvement,drawinginsightsfrom therapeuticendeavorsandconductingextensive studiesinneuroscience.Throughthis,henotonly fortifiedhisachievementsbutalsoexemplifiedthe profoundimportanceofmentalwell-being.Lorri’s journeyisatestamenttohisunyieldingcommitment asheactivelystrivestofulfillhishighercalling.
AlongsideLorristandsFerneMcCann,aprominent figureintheUK’stelevisionlandscapeanda captivatinginfluencerintherealmofsocialmedia. Withasubstantial3.7million-strongfollowing, Ferne’scelebrityfindsitsrootsinappearanceson someofBritain’smostcelebratedTVprograms. Beyondtheglamourliesanarrativeofpersonaland professionaltrials,leadingheronanintrospective six-yearvoyagetowardinnertranquility.Rootedin practicessuchasmeditation,gratitude,and surrender,Ferne’sexpeditionofself-discoveryhas unearthedthetransformativepoweroflove,painting aportraitofempowermentandresilience.
Together,LorriHainesandFerneMcCann exemplifytheunwaveringpursuitofsuccess,self-
mastery,andtheprofoundcapacityforgrowththatresides withinthehumanspirit.
DrivingInnovationandCreativity
Lorri,astheCEO,assumesthepivotalroleof commandingthehelmofthecompany’soverarching directionandstrategicvision.Inthiscapacity,Lorri orchestratesthebusiness’strajectorywithinthedynamic andswiftlyevolvingindustrylandscape.Hisroleinvolves closecollaborationwiththeesteemedtechsupportteam, wherehespearheadstheconceptualizationand developmentofinnovativetoolsandenhancementsforthe application.Lorriaspirestopositionthecompanyasa trailblazingpioneer,settingthepaceratherthanmerely keepingit.
FerneMcCannservesastheastuteCOOandstandsasthe linchpinofthecreativedomainwithintheorganization. Herinfluencereverberatesacrossthebrand’saestheticand sensoryfabricassheorchestratesasymphonyofvisual andexperientialelements.Leadingthecreativeteam, Ferneengagesintimatelywiththeessenceofthebrand, ensuringtheirlookandfeelsaremeticulouslycuratedto resonatewiththeaudience.Additionally,sheoverseesthe realmofin-appcontent,guaranteeingthedeliveryofa seamlessandcaptivatinguserexperience.
EmpoweringWell-Being:Shoorah’sTransformative Journey
Shoorah,bornoutof18monthsofmeticulous developmentandlaunchedofficiallyinMay2023,isa
“Our mission is to help people prioritize their mental health in a way that ts into their lives.
”
Lorri Haines (Co-founder and CEO)
Ferne McCann (Co-founder and COO)
“We want to make our app as simple and convenient as possible for people to use and the best way to do that is through the use of technology.” @sh rah
laborofdedicationandingenuity.Itscoremission istoempowerindividualstoelevatetheirmental well-being,seamlesslyintegratingitintothe rhythmsoftheirlives.Bybreakingdownthe complexpursuitofinnerbalanceintomanageable steps,Shoorahaimstoalleviatestress,nurture contentment,andignitehappinessthroughitsarray ofprovenfeatures.
WhatsetsShoorahapartisitscuratedcollectionof well-beingtools,whichsurpassesexistingwellness apps.ThisuniqueapproachestablishesShoorahas acomprehensivedestination,providingaunified platformtofulfilldiversewell-beingneeds. Previously,individualslikeFerneMcCannand LorriHaineshadtorelyonvariousappsfor differenttoolsandfeatures.Incontrast,Shoorah’s holisticecosystemeliminatesthisfragmentation, offeringacohesivewell-beingexperience.
TheofferingswithinShoorah’sarsenalarenothing shortoftransformative.Amongitsdistinctive featuresistheinnovative“cleanse”tool,engineered tohelpusersactivelynavigateobstructive emotions,thoughts,andcircumstances.This ingeniousinclusioniscomplementedbyan extensiveassortmentofmeditationpractices, breathworkexercises,mindfulnesstechniques, journalingprompts,sleepenhancementtools, gratitudepractices,andritualguides.Thesefacets harmoniouslyconvergetoempoweruserswith tranquility,stressreduction,habitcultivation, gratitudeamplification,andanenriched appreciationforlifeitself.
FosteringCohesivenessforContinuedSuccess
AttheheartofShoorah’scurrentcompositionliesa compactyetclose-knitteam,cultivatingaworking environmentwherecamaraderieandsynergy flourish.Thisintimacyhasplayedapivotalrolein propellingtheremarkableaccomplishments witnessedduringtheapp’sinauguralyear.These achievementsencompasstheapp’ssuccessful launch,theestablishmentofvibrantsocialmedia channels,andthetriumphantexecutionofafruitful crowdfundingcampaign.Theteam’scohesiveness andsharedvisionhavebeeninstrumentalin attainingthesefeats.Theircollectivededication andceaselesseffortshaveresultedinaresounding successstory,underpinningaprofound
commitmenttoshapingsomethingextraordinary withShoorah.
Asthecompanyembarksonatrajectoryofgrowth, itastutelyacknowledgesthatnewhorizonswill usherinfreshdynamicsandchallenges.The preservationofpersonalizedrelationships,as presentlyenjoyedwithinthecohesiveteam,might poseanuancedchallengeastheteamexpands.The transitionfromasmall,familiargrouptoamore extensivecollectivewillundoubtedlyrequire creativestrategiestoupholdthebondsand collaborationthathavebeenelementaltoShoorah’s ascent.
GuidingPrinciplesforPurposefulHealthcare Entrepreneurship
LorriandFernedrawvaluableinsightsfromtheir journeywithShoorah,offeringaspiringhealthcare entrepreneursinvaluableadvice.Theyemphasize theimportanceofstartingwithempathyandcrafting solutionsalignedwithgenuinecustomerneeds.In thisrealm,theystressacommitmentbeyond business,drivenbyadeepermissionofwell-being andpositiveimpact.AccordingtoLorriandFerne, thehealthcareindustrycallsforventuresthat resonatepersonally,infusingmeaningintothe entrepreneurialpath.
Adaptabilityiskey,asLorriandFerneadvocate stayingopentolearningandembracingevolving trendsandtechnologies.Theyencourage collaboration,recognizingthevalueofcrossdisciplinarypartnershipstoenrichinsightsand expandreach.ForLorriandFerne,resilienceand persistenceformthefoundationfornavigatingthe challengesandsetbacksinherentinthehealthcare journey.
Intheircombinedwisdom,LorriandFerneembody theessenceofpurposefulentrepreneurshipwithin thehealthcaresector,illuminatingapathofimpact andtransformationforaspiringleaderstofollow
EnvisioningaPatient-CentricandEmpowering Future
Lorrienvisionsafuturehealthcareindustrythat embracespatient-centricityandseamlessintegration ofdigitalinnovationandtechnology.Heforeseesa
paradigmshifttowardspreventativecare,prioritizingmentalwellbeingover-reactivemeasures.LorribelievesthatShoorahis uniquelypositionedtoharnessthesetransformativetrendsand provideitsdistinctbrandofsupporttoalignwiththeevolving healthcarelandscape.
Conversely,Ferneenvisionsthehealthcareindustry’strajectoryas definedbyaprofoundfocusoncustomerempowerment.Shesees technologyasanenabler,propellingamoreaccessibleand personalizedhealthcareexperience.Embracingmentalhealthasa pivotalsphere,Ferneanticipatesasurgeinproactivemeasures aimedatnurturingmentalwell-being.SheviewsShoorah’sroleas aproactiveforce,extendingsupportandguidancetoindividuals astheynavigatethisdynamicallyevolvinghealthcarelandscape.
Together,LorriandFerneunderscorethesynergisticconvergence ofpatient-centricity,technologicaladvancement,anda transformativeshifttowardspreventativementalhealthcare,all ofwhichwillshapethefuturecontoursofthehealthcareindustry Withinthiscanvas,Shoorahemergesasacatalyst,poisedto infuseitsuniquecontributionsandsteertheindustrytowarda moreholisticandempoweringfuture.
The Health Bank Global
Transforming Healthcare Space through Technology and Professional Exper se
Thehealthcareindustryiscurrentlyundergoinga significanttransformation,shiftingitsfocusfrom reactive“sickcare”toproactive“healthandwellness management.”Thisshiftisbeingdrivenbyadvancementsin technology,anincreaseintelemedicineadoptionpostpandemic,andapatientpopulationthatdemandsbetterand fastercare.Keepingtheseaspectsinmind, has THBGlobal comeacrossasoneoftheprominentplayersinthehealthcare spacebytheforesightofthesetrendstoprovidespecific healthcareservicestoitspatients.
Establishedin2016withitsglobalheadofficelocatedinDubai, THBGlobalisaworldwidehealthcareproviderthatoffersa widerangeofhealthcareservices,including Global Health Management Memberships, Wellness, and Lifestyle Services, as wellas Clinical Services for Home Care and After Care
ZarminaJafar(GlobalHeadofStrategyandCEOofTHB GlobalPakistan)isinchargeofthecompany'sstrategyand direction,withaspecialemphasisondrivinggrowthand expansionintheMENASA(MiddleEast,NorthAfrica,and SouthAsia)region.
THBGlobalhasexpandeditsoperationstoincludeVirtualCare andHomeCareservices.IthasalsolaunchedinPakistanand Kuwaitmarketswithafocusontheregionandgrowingwithin itsexistingmarkets.Itsvisionistotransformhealthcareand improvequalityoflifebyprovidingcompletecareexperiences, poweredbytechnologyandprofessionalexpertise.The companyiscommittedtoofferingaseamlesshealthcare experiencetoitspatientsthroughouttheirjourney,from hospitalsandinsurancecompaniestospecialistcare,athome, whiletraveling,andmore.
THBGlobal’sapproachtodiseasepreventionandtreatmentis basedonthefundamentalsofprecisionmedicine,ensuring personalizedcaretailoredtoeachpatient’sneeds.Itsunique click-and-mortarmodel,withhubsservingcommunitiesand supplementedbyat-homeandremoteservicedelivery,makesit standoutintheindustry
PromotingIndependenceandaBetterQualityofLife
THBGlobalofferspersonalizedandinnovativehealthcare servicesthroughacombinationofat-homeanddigitalcare services.Theyprovidehigh-qualityhospital-levelcareto patientsofallages,intendingtokeepthemhealthyintheir homes.Theirservicespromoteindependenceandabetter qualityoflife,usingthelatestindigitalhealthsolutionsand telemonitoringtooffersmart,connected,andempoweredcare. Thecompanyhastwomaindivisions:theHomeCareDivision andtheRemoteCareDivision.
Zarmina Jafar
Global Head of Strategy and CEO ofTHB Global Pakistan
“The future of health care lies in working hand-in-hand with technology, and embracing it is the only way forward.” – Zarmina Jafar
TheHomeCareDivisionprovidesbespokeandhighqualityhomecareservices,includingnursing, physiotherapy,nutritionmanagement,phlebotomy,home diagnosticsandimaging,DNAtesting,andphysician-athomeservices.Theirteamisqualifiedtomanageanarray ofpatientconditionsandrequirements,includingGeriatrics, Post-SurgicalCare,MedicationManagement,Palliative Care,PostNatal/Newbabycare,AssistedDailyLiving CaregiverTraining,andmore.
TheRemoteCareDivisionprovidesvirtualcareservices thatallowindividualstoaccesscarefromanywhereinthe world.AVirtualCareTeamcoordinatescarerequirements andprovidescustomizedprogramsforhealthconcernsand goals,withaccesstohands-onsupport,remotemonitoring, nutritionadvice,dietplanning,healthtips,progressreports, andmore.Programsincluderemotemonitoring,chronic diseasemanagement,secondmedicalopinions,DNA testingandlifestylemanagement,HealthTourism,and HealthManagement.
LeveragingTechnologytoAssurePersonalizedServices
THBGlobal’sinnovativeapproachtohealthcareinvolvesa combinationoftechnologyandpersonalizedservices,andit aimstoprovideaconnected,patient-centricexperienceto itsclients.Byembracingtechnology,THBGlobalbelieves itispavingthewayforthefutureofhealthcare.The companyutilizesthelatesthealthdevicesandsoftwareto combinetechnologywithpersonalizedservices,enabling clientstoreceivecareremotely,securely,andatanytime.
TheuseoftechnologyalsoallowsTHBGlobaltostorehealth recordsandtrackprogresswhilefacilitatingsecure communicationtoolsbetweenpatientsandhealthcareproviders. VirtualWardmonitoringisoneexampleofhowthecompany incorporatestechnologyintoitsofferings.ItallowsTHBGlobal toremotelymonitorpatientsandprovidecontinuouscareinreal time.Thistechnology,coupledwithsecuredataandprogress tracking,providesacompletecareexperience.
CommitmenttoBuildPersonalizedRelationshipswiththe Team
THBGlobalunderstandsthevalueofhavingamotivatedand skilledteaminprovidinghigh-qualityhealthcareservices.The companytakesaholisticapproachtoteammanagementby ensuringthateachmemberunderstandstheirroleinachieving thecompany’svisionandgoals.Opencommunicationis encouraged,andthecompanyfostersacultureofcontinuous learninganddevelopment,providingstrategicopportunitiesfor teammemberstoupskillsandtakeonmoresignificant responsibilities.
THBGlobalvaluesitsteammembersandiscommittedto buildingpersonalizedrelationshipswitheachofthem.The companycreatesasupportiveandinclusiveworkenvironment thatprioritizesthewell-beingofitsteammembers.Tokeep employeesmotivated,THBGlobalofferscompetitive compensationandbenefitspackages,providesopportunitiesfor careeradvancement,andrecognizesthehardworkand dedicationofitsteammembersthroughrewardsandrecognition programs.
Thecompanyencourageswork-lifebalanceandprovidesa flexibleworkenvironment,whichallowsteammembersto balancetheirpersonalandprofessionallives.Thecompany alsoinvestsinteam-buildingactivitiesandeventstofoster asenseofcommunityandtogethernessamongitsteam members.Byprioritizingthewell-beingofitsteam members,THBGlobalcanattractandretaintoptalent, ultimatelyimprovingthequalityofitsservicesandpatient experiences.
LeveragingtheTrendstoLeadtheHealthcareIndustry
AccordingtoTHBGlobal,thethreetrendsthatwilldrive thefutureofthehealthcareindustryarepersonalized healthcare,telemedicine,wearablemedicaldevices,andthe growthofAIandmachinelearning.Thecompanyseemsto bewell-equippedtoleveragethesetrendsastheyhave alreadyincorporatedthemintotheirserviceofferings.For instance,THBGlobalofferspersonalizedhealthcare servicesthataretailoredtoeachpatientbasedontheirage, genetics,orriskfactors.Thecompanyalsoreliesheavilyon
“Whether you require preventative care, management of chronic conditions, or home care, The Health Bank provides you with a true continuum of care.” – Salman Arif, CEO, THB Global UAE
wearablemedicaldevicestoprovideremotemonitoringof patientsandtoconnectthemwiththeirvirtualcareteam.
Inaddition,thecompanyisopentotheuseofArtificial Intelligence(AI)andmachinelearningtoanalyzepatient dataandimproveclinicaldecision-making.THBGlobal’s focusontechnology-enabled,personalizedcare,combined withitsdedicationtocontinuousdevelopmentandupskillingofitsteammembers,suggeststhatitiswellpositionedtoleadthewayinthefutureofhealthcare.
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