The Little Book of
Big Promises As good as our word
Hello. Our names are above the door… Having our name on our shop-front is more than a bit of conceit on our part. Because ‘Cooper Adams’ is not the name of a long-departed founder. They are the names of the people inside the office day-to-day, and responsible for ensuring your complete happiness with your sale or letting. It’s because of this commitment to the job, that we have created The Cooper Adams Promises – a list of twelve pledges of what you can expect from everyone here. So if you’re thinking of selling or letting, we hope this short list, puts us on your shortlist…
Richard Cooper Shaun Adams
Promise
No1.
“Our directors will personally oversee your transaction to make sure you’re nothing less than delighted.
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Promise
No 2.
“
Someone friendly, experienced and knowledgeable will be your point of contact at all times.
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Promise
No 3.
“We’ll present your property better than any other local agent, including beautiful photos and a floorplan.
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Promise
No 4.
“All our staff will visit your property to thoroughly familiarise themselves with it.
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Promise
No 5.
“We’ll market your property to our database, and on five big property websites within a business day of your approval of the details – and in the local papers.
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Promise
No 6.
“ Only experienced staff, never an uninformed junior, will accompany buyers.
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Promise
No 7.
“We can carry out viewings till 8pm on Thursdays, and often other nights too.
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Promise
No 8.
“We’ll call frequently with honest and useful feedback on progress, and advice.
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Promise
No 9.
“We’ll return any missed calls within two hours.
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Promise
No 10.
“We’ll only ever offer advice that’s in your best interests.
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Promise
No 11.
“We’ll never blag or bluff – if we don’t know, we’ll say so, find out and report back.
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Promise
No 12.
“We won’t lose interest after an agreed offer, in fact we’ll keep chasing progress right up to completion, and update you at least weekly.
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This year, we were shortlisted as a Top 10 agency in the South East (and the only in East Preston area) in the ESTAs Estate Agent Awards 2012
If this short list has put us on your shortlist, please do get in touch for a free appraisal on selling or letting.
Phone: 01903 770055 Email: property@cooper - adams.com
As good as our word