The 10 Most Successful Logistics Companies 2022

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www.theleadersglobe.com July 2022 AnAspiring Beam of Light The Most Successful Companies 10 Logistics 2022 LOGISTICS MGN INC.
The Trend-Setting Logistics Leader Business TurningTables to Build a Scalable Business Editor's Pick LogisticsTrends: Shaping the Future of the Industry Leadership What It Is to Lead? Technology Leaping Business Logistics through LatestTechnologies

-PublisherMr . R ajesh K endale

-EditorDr . Sonal Bur g hat e

-Co-EditorsMaria, Suparna De y

-Art EditorAjinky a P andit

-VisualizeroNilesh, Sachin, Ak sha y , Da vid

-Marketing ManagerOm Naik -BDMR ohn Jamson

-Technology ConsultantPr atik Dande

-Senior EditorZelen Sil v a

-Picture EditorMan w a Deshmukh

-DesignerP ank aj Khar de

-Art & Design DirectorAnkit K ulk arni -BDEJessica E d w ar ds, Neha Bhole, Nupur Goel & Sandip Babar

-Database & Research AnalystP arth & Ak ash

Credits

TheHearteryofBusiness

Everycompanyhasitsown logisticsmodelbasedontheir profitabilityratio,sizeofthe company,targetaudienceandarea.Itis onlythroughthislogisticsmodelthata companycanfunctionsmoothly.

WeTheLeadersGlobeMedia,inthis issuefeaturingthebestlogistics companiesthathavestoodoutin performanceandqualityintheyear 2022.Thegoaloflogisticscompaniesis tomeetcustomerrequirementsina timelyandcost-effectivemanner.Most companieshavenowadaptedthenew technologicalwaysforbetterintermodal operations,boostingprofitabilityand intelligentrouteplanning.Themain agendaoflogisticshasalwaysbeen customersatisfactionbysatisfyingthe 7R'si.e.Rightproduct,intheright quantity,rightcondition,attheright place,righttime,totherightcustomer,

attherightpricewhichgivesany businessitssilverlining.

Logisticscanspellthedifference betweensuccessandfailureofa business.Factoringlogisticsintothe designofbusinessoperatingstrategies onalong-termbasisiswhatmakesall thedifference.Logisticsnetworks involvetheoperationoflargenumbers ofmarket-orientedwarehousesto minimizethecostofdeliveringsmall orders.

Logisticsofanycompanyhasalife cycleandeachstagerequiresdifferent policies,plantandwarehouselocation, transportationandorderprocessing methods.Withtheupcomingtechnology andnewstart-ups,thefaceoflogistics willhaveanewdevelopmentinthe upcomingyears,asnewbusinesseswill collaboratewiththesetechnologiesto

complementtheirserviceoffers.The Physicalinternetpromisesgreatthings forthesector,comingalongwith increasedstandardizationinlogistics operation.Logisticscompanieswill havetofocusondigitalfitness,costefficiency,assetproductivity,and innovationiftheywanttomeet changingexpectationsofthemarket.As thecustomerexpectationsare increasing,meetingthoseexpectationsis whatisthechallengeforthelogistics industry.Butitisabsolutelypossible withadaptingtochangesandconstantly strivingtowardsfulfillingcustomer expectationsandstayingadeptwiththe recenttimes.GreatLogisticsalsoneed greatleadership,somanandtechnology havetoworkhand-in-handtoachieve thiscommongoal.

-Maria
Editorial
MNG LOGISTICS INC.
08 COVER STORY 20 EDITOR'S PICK 16 BUSINESS 26 LEADERSHIPARTICLES TurningTablestoBuild aScalableBusiness WhatItIsto Lead? LogisticsTrends:Shaping theFutureoftheIndustry

CARDESHIR B. CURSETJEE & SONS

ManishSrivastava CEO

24

CEYLINE SHIPPING

PrarthanaShinde Director

32

CREST CONTAINER LINE P LTD.

FouzeFarhanAlKamil President&CEO

INNOVATION STRATEGY

HeadwayTowardsRevolutionising TechnologyandInnovation in2022

Howbusinessgrowthcan beachievedwithbusiness intelligence

3440 TRENDING
18
30 TECHNOLOGY LeapingBusinessLogistics throughLatestTechnologies

MGN LOGISTICS INC.

The Trend-Setting Logistics Leader “

InnovationisthecornerstoneofMGN Logistics.Forus,meetingtheclient'sexpectationsis notenough.Weaimtoexceedtheirexpectations andguarantee100%satisfaction

Cloud-basedsolutions,AIdrivensupplychainsand cognitivecomputinghave alteredthestatusquoofsupply chainmanagementsystems.The catapultinggrowthofon-demand shipmentfulfilmentneedshas clearlycoincidedwiththeecommerceboom.Thishasresulted intheneedformoreoptimizedand streamlinedlogisticsolutions.Big techhascomeinhandytomeetthe demandsofthemoment,offering thelogisticsindustrytechtoolslike real-timemappingandbusiness intelligence.

Whilenoonecandenytheindelible impactofbigtechonthelogistics sector,whatremainsquitepalpable istheslowturnaroundtimeittakes toembracethenovelchanges. MGNLogisticsisoneofthe forerunningcompaniesthathas beendefyingthistrendandrapidly pioneeringtech-basedchangesin thesector.Asafull-servicefreight managementsolutionsprovider,the companyisanindustryveteranthat hasespousedatech-basedapproach tosupplychainmanagement solutionsmuchbeforethecurrent techboom.Thecloud-basedTMS ofthecompanyhasbeenleveraging thebenefitsofmapping,routingand analyticstooptimizelogistic managementfortheirclients.

AvowedGoals

MGNLogisticscameintoexistence withoneavowedgoal:tochange thefreightindustryandcreatea technologythatdidn'tpreviously exist.Overits22yearsofservice, thecompanyhassuccessfully achievedthisgoalandmuchmore. Thecompanystrivestoprovide clientswiththebestmixofservices tohelpthemachievetheirbusiness goalswithefficiency Thisservice

orientationhassetitaclass-apart fromtherestofthemarket competition.

TheTrailblazerbehindthe Venture

Hailingfromabackgroundof logisticsandfinance,Matthew Telescawasquicktounderstandthe needtoembracethefast-paced changesoccurringintheworldof technologytomigratelogistic solutionsintothemodernera. Telescabeganthiseffortofinfusing tech-basedtoolsintothesupply chainandlogisticsprocessinearly 2000,whentheindustrywasstill verymuchtiedtotheconventional normsofbusiness-as-usual.By leveraginghisuniqueinsightson softwaredevelopment,Telesca startedpavingthepathforthe logisticsindustry'swholenew future.

Havingservedinthepositionsofa TransportationManagerand FinancialAdvisor,Telescawaswell poisedtoestablishMGNLogistics in2000.Thiswasthefirststep towardscreatingacompanythat wouldtwodecadeslateremergeas theleadingtech-enabledlogistics firminthemarket.

FosteringanInnovative Mindset

GivenTelesca'spropensityfor pursuingthenovel,healwaystried tofosterandencouragethesame zealandenthusiasmamonghis teammembers.Tothisend,each individualontheMGNLogistics teamisencouragedtothinkoutside theboxandpioneeranideologyof growthandchange.Telesca believesinahands-onleadership styleandthus,continuestoactively engageinthemanagementofthe businessprocesses,evenashe shouldersotherleadershiproleslike

suchastheCEOofhislatest venture-AILogistics.

CreatingaFormidable Venture

Whileonlineautomatedfreight portalsmaynowseemlikethego-to optionformostcustomers,there wasatimewhenthisideawas ratherfar-fetchedandmoreso, unprecedented.Backintheearly daysof1998,thisnovelideawas givenshapebyMatthewTelesca. Thebeginningoftheventuredates backtoTelesca'sdaysofservingas awarehouseworker.MGN Logisticshaditsinceptionrootsin 'logisticsquote.com'-thefirst-of-itskindonlinebrokeragewebsite createdbyTelesca,where customerscouldregister,open accounts,trackshipments,and reviewrates,etc.

Theconsistentgrowthofthisstartupsoonearneditanichemarket reputationandin2004,itwassold toprivateinvestors.2007marked theyearwhenTelescausedthe ingeniousinsightsandtoolshehad pioneeredfor'logisticsquote.com' andacquiredaBoston-basedfreight managementfirm.

Thiswasfollowedbyalonglineof acquisitionsacrossTheUnited Statesandapurposefulexploration ofhowITsolutionsandtech-based toolscouldfurtherdiversifyand growthelogisticsspace.Today, almost22yearsafterthefirst steppingstoneforthecompanywas laid,MGNLogisticshasbeen hailedasoneofthefastestgrowing privatecompaniesinAmericaby Inc.Magazinesevenyearsinarow andasAmerica'stop1003PL ProvidersbyInboundLogistics magazine.Thecompanyhas acquiredanotablerosterofclients, includingnumerousfortune100

The10MostSuccessfulLogisticsCompanies202210

customersandhasofficesin Pennsylvania,Massachusetts,Florida, California,PuertoRicoandthe DominicanRepublic.

SecuringaMarketNiche

MGNLogisticsisnotaregularlogistics companywithanonlinepresence.Itis muchmorethanthat.Theindustry-first tech-basedapproachofthecompanyhas givenitapioneeringpositioninthe market.Understandingtheroleofbig data,MGNLogisticsusesittotransform thestatusquoofthetransportation industry Theteambelievesin interpretingandsynthesizingdatainto actionableinsights.Thishasawardedthe firmanunparallelededgeinthemarket. Thecompanyusesthemostinnovative toolslikeAI,blockchainandmachine learningtomaketheprocessoffreight managementandtransportseamlessly streamlined.Thisingenuityofthe companyanditsconstantR&Defforts haveledtothecreationof comprehensiveproprietarytoolslike freightanalysisdashboardswhere clientscanreviewfreight-related datasetsallatonceorreal-time datavisualizationsthathelpclients maketime-sensitivedecisionswith ease.

The10MostSuccessfulLogisticsCompanies2022 11

End-to-EndServiceCoverage andMore

Toensureallaspectsoffreight deliveryandmanagementremains covered,MGNLogisticsprovides itsclientswithacomprehensivelist oftech-enabledsolutions.The companyleveragesitsextensive knowledgeoftech-basedtoolsto helpmakeitsservicesnotjust efficient,butalsocost-effective. MGNLogisticstakescareof documentmanagement,andthe tariffnegotiationprocessesto ensurethatclientsremainworryfree.

PartnershipswithMGNyieldboth tangibleandintangiblebenefits. Clientscanaccessquotesfrom multiplecarrierstopickonethat bestmeetsthatbudgetthreshold. Theyalsohaveaccesstoadata warehouseofshipmentrecordsand consolidatedinvoicedetails.This streamlinestheshipmentandsupply chainmanagementprocesses.

Parcelservicesofferedbythe companyincludeParcelinvoice auditing,CarrierMixOptimization, ComprehensiveManagement Reporting,andServiceLevel Optimization.MGNLogisticsalso providesitsclientswithconsulting andanalyticalserviceslikeBest PracticeConsulting,Nodesand ModesScenarioAnalysisand CarrierContractAnalysis.Withthe SurePostandSmartPostAnalysis solution,thecompanyassessesthe trackrecordsofaclient'sshipment historytohelpthemdetermineifa carrierchangeisindeedthebest solutionfortheclient'scompany.To ensurelongtermsavingsforthe client,MGNLogisticsalsooffers SurchargeAnalysisandStrategic Planningserviceswhereithelps clientsunderstandtheiraccessorial expensestomakemoreprudent shipmentdecisions.

ANext-GenTMS

Intheageofdigitalsolutions,

lookingatconventionaltoolsto empowerbusinessesmightnot work.Advancedtransportation managementsoftwaresolutions haveproventhistimeandagain. Thestate-of-the-artcloud-based TMScreatedbyMGNLogistics allowsclientstocomprehensively plan,execute,assessandoptimize shipments.Fromcarrierquoting,edispatch,real-timetracking,load optimization,andinvoiceauditing tosystematicbusinessassessments andanalytics,thisground-breaking TMSisdesignedtohandleevery aspectofthesupplychain managementprocess.This adaptableTMSisdesignedtofitthe needsoftheclient.Thus,theycan eitheradoptitasastandalone systemorincorporateittotheir existingsystemtofurther streamlineoperations.

RemainingRelevant Complacencyisthebaneofany enterprise.TheteamatMGN

The10MostSuccessfulLogisticsCompanies202212

Logisticsalsobelievesthesame.

Whilethecompanyisoneofthe foremostinnovativefirmsoperating inthelogisticsdomaintoday,itstill continuestochasethenextnovel breakthrough.Thisconstantpursuit oftech-basedsolutionsthatcan furtherstreamlinethelogistics processeshasearnedthecompany manyaccolades-bothfromcritics andclients.Thecompany understandsthatthelogistics marketischangingatarapidpace. Andtoremainrelevantinthisever evolvingmarket,itisimportantto fuelthefireofinnovation.

AReliableLogisticsPartner

Overthelasttwodecadesofits operation,thecompanyhasearned

thetrustofitsclients.Withservices thatoptimizeeveryaspectoffreight andsupplychainmanagement,the companyhashelpedclientsreduce costoverheads,picksolutionsthat alignwiththeiravowedbusiness goalsandenjoystreamlined serviceswithexcellentturn-around time.Remainingcognisantofthe evolvingneedsofclients,the companybelievesinactively processingclientfeedbackto furtherpolishitsservices.Sucha dedicatedapproachtoclient managementhasallowedthe companytocraftlasting relationshipsoftrustand transparencywithitsclients.

FosteringanEmpoweringWork Culture

Aworkenvironmentwhere employeesfeelvaluedandinspired isthecornerstoneofevery innovativeandsuccessfulcompany. AtMGNLogistics,theworkculture isonewhereeveryemployeeis encouragedtocultivatecreative problem-solvingskillsandstep awayfromtheconventional.The companybelievesinvaluingits teammembersasindividuals,who bringuniqueskillsandideastothe table.Tothisend,theyaregiven spacetoideateandinnovate solutionsthatwillhelpcreatea bettercustomerexperience.

Reconcilingour solutionswith theneedsofthe clientandtheir avowedbusiness goalsisthe primarygoalfor thecompany “ “
-MatthewTelesca
The10MostSuccessfulLogisticsCompanies202214
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Turning Tables to Build a

Scalable Busine

o

T growandtransformisthe ultimategoalofevery business,beitasmall-scale businessoralarge-scaleindustry,all arestrivingtowardsgrowth.For scalableandprofitablegrowth,a businessneedstherightresources. Therearealotoffactorsthataffect thebreakthroughofabusiness,some ofthemarediscussedbelow:

CustomerInfluxandRetention

Ifwehadtochooseonewordthat signifiesthemostimportantfactor forbusinessgrowth,it'sacustomer

Customeriswhatmakesabusinessa business.Withoutcustomersthere arenosales.HarveyMackaysaidit best:Nobusinesscanstayin businesswithoutcustomers.So,the firstcomponentinbuildinga successfulbusinessistoknow clearlywhoistherightcustomer Therightcustomeristheonewho canaffordyourservicesand productsandalsohastheneedand willingnesstopayfortheproducts andservicesthatacompanyhasto offer.Everyonecannotbeyour customer,soidentifyingyour

customersisimportant.

Therearetwothings:gettingnew customersandretainingexisting ones.Thestrategiesthatonecan applyforthesearevastlydifferent, butthecoreisthesame:customer satisfaction.

Togetnewcustomers,thebest approachisthroughmarketingand brandawareness.Getthewordout. Provideexistingcustomer testimonials,offerexcitingdealsand incentivestonewcustomers,and

The10MostSuccessfulLogisticsCompanies202216

evenpartnerwithbusinessesthat complementyours.

Retainingexistingonesisanequally challengingtaskbutitis,atthesame time,worthit.Keepyourexisting customerbasehappywithnew deals,settingupaloyaltyprogram, andadd-onsales.

SocialResponsibility

Asustainablebusinessisonethat sustainstheenvironment.Businesses thataresociallyresponsibleare alwaysmoreattractive.Theyget supportfromthegovernment.Atthe sametime,customersfeelmore pleasedwhenthebrandthatthey likeissociallyresponsible.When yourbusinessadoptspoliciesof socialresponsibility,you'reaffecting yourcommunity–andtherefore yourcustomers–inapositiveway.

Forexample,ifyouareafast-food business,thenhumanetreatmentof animalswillalwaysgetyou unequivocalsupportfromallthe stakeholderswhencomparedtoyour competitorswhoarenottakingsuch measures.

Thesepracticesmayseemcostly now,buttheywillgainyouprofits overtime.Forinstance,eco-friendly practicescanbeturnedintoan opportunityforbusinessgrowthby offeringproductsandservicesthat promoteitaspartofyourbrand image.AgoodexampleistheATM machine.Nowadays,banksdonot printoutpaperreceiptsafterany transaction,thussavingpaper.

Marketing

Ifcustomersareneededtokeepyour

businessgoing,thenmarketingisthe mediumthroughwhichyour customerswillcometoknowabout yourbusiness.Anaggressive marketingstrategyisthekeyto spreadbrandawarenessandreach outtoavastpoolofcustomers.In thecurrentworldofinternetand connectivity,marketingseemsboth easyanddifficult.Easy,becauseof theavailabilityofonlinetoolslike InstagramandFacebookwhichcan reachouttomassesthatwere previously,essentially,hidden. Difficult,because,well,howdoes onestart?Itisnodoubtagargantuan task.Also,itissomethingthatneeds toevolve.Itcannotremainastatic process.Weseecompaniesrollout newTVadsfrequently,oftentimes involvingrecentevents.For example,Tidehasjustreleasedanad featuringactorsfromthelatestDr. StrangemovieproducedbyMarvel. Marketingisimportant,butblindly followingViralmarketinghacksor justreplicatingstuffyouseeothers doisamindsetthatcancostyouto bleedalotofmoney Youneedto checkstrategiesthatwork specificallyforyourbusiness especiallyinthefieldofmarketing.

PillarsofTheBusiness

Ateamisareflectionofhowa businessownerleadsthemandtreats them.Oneoftheessentialfactorsfor runningasuccessfulbusinessis gettingworkdonewithoutone persondoingallthework.Aleader definitelyleadsfromthefront,but trainingandmentoringyourteam memberstoworkonthecompany systemswillcreatepillarsthatwill bethebuildingblocksofa

successfulbusiness.Theteamand thebusinessshouldhaveacommon goalandvisiontowardswhichthey areworking,apurposefulteam resultsinthebestproductivity. Delegatingtaskscangetreally overwhelmingbutthisisoneofthe mostimportantfactorsforthe breakthroughofanybusiness.The reasonbehindthegrowthofa businessisitspeople.Aquoteby RatanTatadescribesitwell,“ifyou wanttowalkfast,walkalone.Butif youwanttowalkfar,walktogether”.

StrongSystems

Atriedandtestedbusinessmodel thatcanbefollowedbytheowner andhisteammembersisamustfor thecompanytogrow Theteamcan betrainedandmentoredtofollow systemssothattheexpansionofthe businessbecomeseasier,ifthe businesssystemsarevagueandnot automateditbecomesdifficultto delegateandassesstheperformance ofteammembers.Abusinessisa fruitfulbusinessifitisfollowingthe correctbusinessmodelandsystems. Oneofthemajorfactorsaffecting thegrowthofabusinessisthe trainingofemployeestofollow systemsandnotfollowinstructions. Oncetheygetthehangofthe system,theyarereadytorecruit, retain,train,andmentornew employeesforthecompany

Thus,outofthemanyfactorsthat affectabusiness'growth,these discussedabovehavethehighest rankinginthelistoffactorsthat affectbusinessgrowth.

Business The10MostSuccessfulLogisticsCompanies2022 17

ArdeshirB.Cursetjee&Sons:

The Ground-Breaking Logistics Brand

Reliabilitywithout-of-the-boxsolutionsareattheheartofABC DubashGroup.Everyprojectweundertakeandeverysolutionwe curateisbasedontheprinciplesofcustomerexpectations, reliabilityandquality

Curatingalastingmarketimpression

takesyearsofhardworkand dedication.Onlyafewcompanies succeedincraftingsuchlegacies.TheABC DubashGroupisundoubtedlyonesuch companythathasbeenredefiningthecritical aspectsoflogisticssectorforcenturies.

Pioneeringalegacyofunmatchedquality andrelentlesstrust,ArdeshirB.Cursetjee& SonsLtd.hasbeenservingthelogisticneeds ofIndiasince1810.Overthelasttwo centuries,asoneofIndia'soldestmaritime groups,thecompanyhasforgedanindelible marketreputationofreliabilityand excellence.

Coveringtheentiregamutofmaritime logisticneeds,thecompanyhascementedits positioninmarketasaformidableand innovativeforceintheprojectlogistics segment.Themultimodaltransportation servicesofferedbythecompanyhave contributedinmakingofindustrialIndiain itsdefinedroleasoneofIndia'sleading projectlogisticsolutionproviders.

CraftingaTraditionofInnovative Thinking

Innovationisundoubtedlytheguidinglight ofprogress.Thisbeliefunderpinsevery policydecisionandbusinessstrategyatthe ABCDubashGroup.Themanagement believesthatinnovativeleadershipisthekey tobuildingalastingfuturewhileprotectinga legacyofpastperformances.The200-year pluslegacyoftheABCDubashGroup suggeststhatnocompanycanendurethe whirlwindsoftransformation,ifitremains staticandaversetochangethattoowithout ingeniousandre-engineeredtoolsthosehave helpedtheCompanyattainitscurrentapex marketposition.

LeadingtheWay

Withtheadditionalresponsibilitytoup-hold thecoreprinciplesofcustomerserviceand excellenceperformedinthepastandrecent times,Mr.ManishSrivastava,Chief ExecutiveOfficer,supportedbythecore teamfullofdomainexpertiseworkingwith himinvariouscapacities,and Mr.ChandrasekarKrishnamurthy,Chief FinancialOfficer,havemindfullycreateda nichefortheCompanyinthebusinesscircles ofIndiaapartfromcateringtomulti-national clientele withachainofsuccessfully completedprojectsandhavealsobeen successfulincreatingaveryhealthyOrder BookfortheCompanyinallitsverticals.

SettingNewServiceBenchmarks

TheABCDubashGroupisnotjustgoodat thelogisticsolutionsitdelivers,ratheritis oneoftheverybest.Themanagementdoes notjustbelieveinmeetingcustomer expectations,rather,theyaregearedtowards exceedingtheseexpectationsandsettingnew servicebenchmarks.Theteamworks relentlesslytoensurethatthislong-standing historyofimpeccableservicesremainsthe samealways.

EverysolutionideatedbytheABCDubash teamisfocusedontheneedsoftheclient.

Theteamderiveskeyinsightsfromclients abouttheirspecificneedsandthencreate tailormadesolutionstomeettheircritical needs.Givensuchimpressiveclientservicing records,thefirmhasbeenabletomaintaina stellarrosterofrenownedclientsincluding Siemens,RelianceIndustriesLimited, BHEL,HCC,TATA,IFFCO,Godrej, AmbujaCement,theAdityaBirlaGroup,SP Group,MinistryofDefenceandMinistryof Shipping–withmoresatisfiedcustomers

TheUrmilaProject

Remainingwellaheadofthecurve,theABC DubashGroupwantedtofulfiltheexisting lacunaintheheavy-liftservicesectorofthe country ThisinspiredtheGrouptostartone ofthemostremarkableprojectlogistics servicesbrandsofalltime-Urmila. Commencingin1976,thisprojectdivision wascreatedtoextendspecialisedservicesin theheavy-lifttransportandprojectcargo sector

Asafirst-of-its-kindproject,Urmilawas responsibleforpioneeringseveralmilestones inthelogisticsindustry Tohelpbuildthe infrastructureneededforsuchproject transports,undertheUrmilabrand,the companyimportedGoldhoferhydraulicaxles andSPMT'sfromGermanyasafirst.This coupledwithalargefleetofancillary equipmentstofacilitatebreakbulkand projectcargo. Companyownsandoperates severalbarges,pontoonstoaugmentoffshore andmultimodalrequirementsoftheindustry

AComprehensivePortfolioofServices

Asoneofthelargestheavyliftfleetand equipmentownersofmaritime,off-shore, andin-landtransportation,ABCDubash groupoffersitsclientsagamutof comprehensiveservices:

Turnkey Projects- theABCDubashGroup undertakesmultimodalturnkeyprojectsof scale.Fromshipping,customsclearance,and porthandlingtoinlandtransportationand unloadingtasks(RO-ROandLO-LO),with itsin-houseexpertiseanddedicatedteamof professionals,everyaspectofsuchturnkey projectsistakencarewithaplomb.

Multimodal Transport- Over2decades back,withtheIFFCOAnolaproject,the companyestablishedthenavigabilityofthe CalcuttaAllahabadwaterwayviabarges. Today,thecompanycontinuestoprovide

The10MostSuccessfulLogisticsCompanies202218

clientswithvariousmultimodaltransportation optionsasheavyequipmentandloadswhich cannotbetransported.

Dredging-TheABCDubashGroupspecialises

indredgingandhascompletedseveral notableprojectsacrossthecountry.Some ofthemostwell-knowndredgingprojects handledbythecompanyincludeworkfor

TheABCDubashGroupisnotjustahistoricallyperformance drivenlogisticscompany,butratheritisoneofthemost formidablecompaniesintheindustryinpresentcontextwith experiencespanningcenturiesinsteadofdecades-AsperMr. ManishSrivastava,CEO-“WorkingatABCDubashGroupisan experienceinitselfaswedrawtoourpastinvariablyandapply therealtimeexperienceofyesteryearsintoday'slogistical challenges. Envisioningaprojectcargomovementisanartand sciencebothandwehaveplentyofbothinourDNA.

Manish Srivastava

theIndianNavyatKochi(Kerala),dredging fortheKolaghatThermalPowerStation (WestBengal),andtheDhuvaranThermal PowerStation(Gujarat). Theexcellence continueswithprojectsalloverIndia.

Bulk Cargo Handling- TheABCDubash Grouphashandledbulkcargodeliveriesin severalstatesacrossIndia.In1998,the companywasresponsibleforthetransportof ironorefromRevdanda,Maharashtra,while in2001,itstartedhandlingBirlaGroup's HindalcoBirlaCoppermaterialhandling projectinDahej andiscurrentlyhandling bulkcargotransportforRelianceIndustriesat Jamnagar.Overthelastfewyears,the companyhastransportedmanymilliontonsof bulkcargo.

Lighterage Operations- TheABCDubash Groupalsoprovidesspecialisedbulk containersforthetransportofchemicals,oil, andpetroleum.ThecompanyownsIndia's first-of-its-kindammoniatransportation bargesthateffectivelytransportliquefied ammoniaandotherchemicals.

TheTeamMakesAlltheDifference ManagementatABCDubashGroupbelieves thatitsteammembersareundoubtedlythe mostessentialassetsofthefirm.Their dedicationandhardworkarethebasisofthe company'ssuccess.Assuch,thefirmbelieves ingivingindividualsspacetotapintotheir innatecreativesides–tofreelythinkwith domainspecificknowledgeandworktowards needsoftheprojectsinhand.Thiskindof managementstylehashelpedcreatea conducivepoolofskilledteamwithahealthy workenvironmentatABCDubash. Additionally,toensuretheutmostlevelsof expertise,safety,andexcellence,theABC DubashGroupbelievesinconstantlyworking towardskeepingitsemployeeswell-trained andwell-versedtokeeppacewithchanging industrystandards.Thus,thecompany encouragesfrequenttrainingsessionsand overseastraveltohelpitsemployeesremain agileandwell-acquaintedwiththe professionalperformancelevelsandsafety standardsofthelogisticsindustry.

CEO
” “
The10MostSuccessfulLogisticsCompanies2022 19

L o g i s t i c s T r e n d s :

Shaping the of theFuture Industry

Today'sbusinessesrunonlogistics.Thebackboneofanysuccessfulorganizationisitsstrongandrobustsupply chainoperations.Interestingly,theconceptoflogisticsstemsfrommilitaryoperations.Onecouldarguethat NapoleonBonapartewasoneofthegreatestlogisticiansinhistory.Hisaxiomthat“anarmymarchesonits stomach”—thatis,keepingforceswell-provisionedisfundamentaltosuccessinwar—isprobablywhatmarkedthe birthoflogistics.

Inthecurrentera,theterm“logistics”appliestothereliablemovementofsuppliesandfinishedproducts.Accordingto astudydonebyStatista,U.S.businessesspent$1.63trilliononlogisticsin2019,movinggoodsfromorigintoend userthroughvarioussupplychainnetworksegments.By2025,atotalof5.95trillionsofton-milesoffreightwill moveacrosstheUnitedStates.

The10MostSuccessfulLogisticsCompanies202220

Recently,thelogisticsindustryhas facedunprecedentedyetinevitable challenges.Themostimpactfulone beingtheCovid19pandemic. However,onecannotignorethe impactoftheissuesaswell,suchas theEver-Givenvesselstuckinthe SuezCanalortheongoingwarin Ukraine.Thesechallengeshaveled tolargescalesupplychain disruptions,confusingnewrulesand restrictions,andtumultuousshiftsin customers'demand.

Thelogisticsindustryhoweverhas gottenthroughtheworst,and industryleadersarenowusheringin anewerawithnewtechnologies, practices,andstandardstocarryit.

1.CloudBasedSystemsand Integrations

Thecloudisrevolutionizingthe waybusinessesapproachdata integrationandisassistingthem wintheage-oldbattleagainst keepingdatainsilos.Cloud integrationandclouddata integrationtoolshaveopeneda wholenewworldofopportunities fororganizationsthatare strugglingtoconnectremote systems.Thesecloud-based systemsandintegrationsallow logisticsbusinessestostreamline theirworkflows,holdandtransfer informationfasterandwithgreater security,andevenhavebetter controlovertheirfinances.Many financialserviceprovidershave takenuptheresponsibilityof assistingcarrierswithcustom technologyintegrations.Whatthis ultimatelymeansisthat businessescansavealotoftime,

savemoneyanddevelopsmoother internalprocesses.

2.AutonomousVehicles

Anautonomousvehicle,ora driverlessvehicle,isonethatis abletooperateitselfandperform necessaryfunctionswithoutany humanintervention,through abilitytosenseitssurroundings.

Anautonomousvehicleusesa drivingsystemthatisfully automatedinordertoallowthe vehicletorespondtoexternal conditionsthatahumandriver wouldmanage.Theseautonomous trucksarealreadybeginningtorun under“supervisedautonomy,”and itisonlyamatteroftimebefore thatsupervisionbecomes redundant.Iftheyare appropriatelydesignedandtested, thesevehicleshavethepotentialto besafer,lessexpensive,andeasier tomanagethanvehiclesthatare operatedmanually.Consequently, thismeansthatoperatingexpenses becomelower,roadshaveahigher safety,andvehicleoperatorscan findnewpositionsatahigher levelandwithbetterremuneration intheirrespectivecompanies.

3.RealTimeAnalytics

Realtimeanalyticsisthe disciplinethatapplieslogicand mathematicstodatatoprovide insightsformakingbetter decisionsinaquickerfashion.For someusecases,realtimesimply meansthattheanalyticsis completedwithinafewsecondsor minutesafterthearrivaloffresh data,makingitseemalmost instantaneous.Withtheadventof

RFIDchips,gettingthisrealtime datahasbecomeeasier AnRFID meansRadiofrequency identificationwhichuses electromagneticfieldsto automaticallyidentifyandtrack tagsattachedtoobjects.Managers andindustryleaderscaninform customerspreciselywheretheir productsareandhowlongitwill takeittoreceivethem.Theycan identifyandpredictissuesand hurdlesbeforetheyhappen.Even iftheywereunabletopredict,it givesthemachancetofixand resolvethemfaster Andtheycan evenpinpointdisruptionsin productivityorefficiency,helping themtocreatetheperfect companyfromthegroundup.

Itishardtopinpointeverymajoror minorobstacleinsupplychainor logistics.Thereisalwaysa possibilityofablackswaneventon thehorizon,liketheCovid19 pandemic.However,even consideringthemostunexpected events,thelogisticsindustryisgoing tokeepadvancingandcomeupwith newestandbetterwaystohandle unpredictablesituations.Ifyouarea businessownerandwanta competitiveedgeoverothers,you mustkeeponethinginmind, withoutefficientlogistics,itisnigh impossibleforabusinesstowinthe profitabilityorsuccesswar

Editor'sPick The10MostSuccessfulLogisticsCompanies2022 21

Ceyline Shipping Services Pvt. Ltd.

The Logistics Industry Trailblazer Challenging and Redefining the Market Status Quo

Flogisticspartnercanbequitea hassle.Whilethemarketis overflowingwithfirmsthatprovide logisticassistance,fewgemsmove awayfromthe'one-size-fits-all' approachtoideatesolutionsthatare bothnovelandbefittingtoyourneeds. CeylineShippingisonesuchrare logisticsbrandthatcreatesalegacyof excellenceintheindustrywithits comprehensiveshippingsolutionsand unwaveringcommitmenttotheclient. Fromhandlingcargoshipmentsvia multimodaltransportmeansto streamliningsupplychainmanagement anddistributionoperations,whilealso simultaneouslyjumpingthroughthe customhoops-CeylineShipping Servicesdoesitall.

indingtherightcomprehensive

largestinternationaltransportand logisticscompaniesinIndiathatare cateringtoanextensiverosterofboth nationalandinternationalclients.

CatalysingChange

Eversinceitsinceptionin2008,Ceyline Shippinghashelpedredefinethe standardsofthelogisticsindustrywith itson-timedeliverysolutionsthatcover bothnationalandinternationalwaters. Therelentlessdedicationofthe companyanditshardworkingteamof employeeshashelpeditsecureanace marketposition.Championingboththe servicesandcustomermanagement domainswithequalgusto,thecompany nowstandsrecognisedasoneofthe

Whilemostlogisticssolution providersfocusonmaintainingthe statusquoandstrictlyadheringtothe existingindustrystandards,Ceyline Shippingbelievesthatwecando better.Settlingforthemediocrewas neveracompromiseCeyline Shippingwouldaccept.Tothisend, thefirmembodiesarelentlessdrive todeliverlogisticssolutionsthatwill notjustsatisfyclients,butexceed theirexpectations.Craftedwiththis mission,thecompanyaspiresto becomeamarketleaderinallmodes oftransportationsolutionsandvalueaddedlogistics.

MeetingtheHarbingerofChange

AstheCommercialDirectorof CeylineShipping,PrarthanaShinde hashelpedeffectivelyboostthe competitiveedgeofthefirm.Having servedastheCommercialIn-Charge CoordinatorforForbesSea ConsortiumPvt.Ltd.andasaCPM DCentralPurchaseManagerfor AhlersBelgiumandBusiness

DevelopmentManagerforAhlersIndia, Prarthanacomeswithdistinctive knowledgeandon-groundexperience.

ServingastheCommercialDirectorof theventuressince2008,shehashelped itgrowfromstrengthtostrength.With herunmatchedanalyticalskills, Prarthanatriestopeerunderthesurface togettotherootofaproblem.She believesthatrealandeffectivesolutions canonlybeideatedbytakinganuanced approach.Underherastuteguidance, Ceylineshippinghasbecomethetopmostone-stoplogisticssolution providerinthecountry.

AnImpressiveandComprehensive ServiceBasket

ContainerServicestotheCommon WealthofIndependent(CIS)StatesThecompanyoffersmultimodal transportationservicestoover300 regionsinRussia,CIS,CentralAsia, Mongolia,andUkraine.Theinnovative routingsolutionsprovidedbythefirm ensureon-timedeliveries.

ISOTankServices-Forliquidcargo transferslikepharmaceuticalproducts andhazardousliquidchemicals,Ceyline Shippingoffersindustrial-gradeISO tanksandFlexitanks.

‘‘ ‘‘

NVOCC-thecompany'sNon-Vessel OperatingCommonCarrierservices currentlycovertheIndiansubcontinent, theGulf,andtheFarEast.

HeavyLiftsandProjectCargo:The firmoffersarangeofheavyliftsand projectcargoservicesacrossvarious industrialverticals.Itcantransport breakbulk,heavyliftandhighvalue cargousingRoRoandLoLovessels

Thecontentmentoftheclientisourtopmostpriority.That'swhyourslogan thdefineswhatwedobest–watercover3/4 oftheworld….Wecovertherest
The10MostSuccessfulLogisticsCompanies202224

whereverpossibletoensurethatyour cargomovessafely.

AirCargo-CeylineShippingalsooffers anextensiverangeofinternationalair cargosolutions.Thecost-effective,yet efficientsolutionsdesignedbythe companyensurethatyourcargotravels inthesafestwaypossibleandreach theirdestinationsontime.Thereliable door-to-doorpickupandpunctual deliveryschedulehasmadethe companyaleadingchoiceintheair freightforwardingsector.

Thecomprehensiveandintegrated supplychainsolutionsofferedbythe firmensurethathaveaccesstoquality logisticsserviceswithoutmounting overheadcosts.

Apartfromcoveringthesekeyservice verticals,thecompanyalsooffersits clientsanextensiverangeofcustomised warehousinganddistributionsolutions. Withover2millionsquaremetersof distributionandconsolidationcentres locatedtoclosetomajorhubregions,the firmprovidesarangeofvalue-added servicestoitsclients.Fromvendor managementandwarehousesite consultancyservicestoITinnovation, thecompanyhasyoucoveredonfronts withitsagileandingeniousapproachto logistics.WithaseparateCFSshedand aninsuredBillsofLading,thefirm ensuresthatyouarewell-protected againstanyexigencies.

ATeamofDedicatedExperts

Withyearsofexperienceinthefieldof freightmanagement,theteamatCeyline Shippinghasaproventrackrecordof excellentprojectmanagementandontimedeliveries,nomattertheshape, size,weightorcomplexityofthecargo. Sinceclientsreceiveassistancefrom thisteamineverystepofthe shippingprocess,theycanrest assuredknowingtheircargoneeds willbeefficientlyhandled.

ACustomer-FirstApproach

Everylogisticsolutionideatedby thecompanyisgearedtowards privilegingtheneedsoftheclient. Sincenotwoclients'needscanbe identical,thecompanybelievesin tailoringitssolutionstomeettheir specificneedsinsteadofforce-fitting

From Europe to Central Asia, we cover it all! As a comprehensive logistics support provider, we look beyond the bare minimum to give our clients every tool they need to deliver excellence to the consumers

- Prarthana Shinde

‘‘ ‘‘

CustomsClearance-Thefirmtackles thecustomsbattlewithtailored solutionsbycombiningitsmultimodal transportationserviceswithitsown CustomsHouseBrokerageservice.With all-roundexpertiseintheimport-export market,theteamofprofessionalsat Ceylineefficientlyhandleseveryaspect ofthefreighttransportationprocess.

Third-PartyLogistics-Withan extensiveandultra-efficientnetworkof third-partywarehousesanddistribution, CeylineShippinghelpsyoureachyour clientsanywherearoundtheworld.

AnAll-RoundLogisticsNetwork

Withatotalof11branchesspreadacross thelengthandbreadthofthecountry, CeylineShippinghasensuredthatits qualitylogisticssolutionsreachclients farandwide.Whiletheglobalshipping networkoftheventurehasreacheda worldwidestatus,inIndia,thecompany functionsthroughbranchesinDelhi, Ludhiana,Kolkata,Mundra,Kandla, Ahmedabad,Chennai,Tuticorin, Visakhapatnam,andHyderabadwitha deliverynetworkcoveringthewholeof India.

solutionsintoacookie-cutter approach.Thus,thecompany believesinfirstunderstandingthe client'srequirementsbefore proposingsolutions.Thisdedicated approachofthecompanytoclient satisfactionandservicefulfillment hasearneditadistinctivemarket niche,makingitthefirstchoicefor clientsacrossindustryverticals.

The10MostSuccessfulLogisticsCompanies2022 25

What It Is to Lead?

Leadersmakeorganisations thepowerhousesthatthey are.Themoresuccessfula leader,themorepowerfulthe institution.Likeaship'scaptain, theyarethevisionariesthatsteer theircompanytowardssuccess, seizingopportunities,avoiding pitfallsandmotivatingemployees.

Agoodleaderisacombinationof charisma,enthusiasmandselfassurance.Theytranscendtitleslike "boss"and"manager";rarelyare theyseenasthestereotypicalboss. Instead,employeesreverethemand lookuptothemforguidance.

Itmayseemlikepeopleareborn withsuchgifts,thatthesetalentsare inherentandcannotbeacquiredby hardworkandperseverance. However,thatisnottrue.Thetruth isthattheseskillscanbepickedup byanyone.Ofcourse,oneneedsto investtimeandenergy,butwith enoughpatienceandpractice,you canbecomeagoodleader!

1.Integrity

Onewaytomakeawork environmentproductiveand positiveishavingleaderswhoact withintegrity.Integrityinleaders referstobeinghonest, trustworthy,andreliable.Itisof greatimportanceamongthetoplevelexecutiveswhoarecharting thecourseofthecompanyand makingchallengingdecisions. Leaderswithintegrity,toputit simply,dowhattheysay.Theyare notafraidtoownuptotheir mistakes.Ontheotherhand,abad leaderhidesthem,blamestheir team,ormakesexcuses.Integrity alsoinvolvesadheringto companypolicies,usingcompany timeandresourceswiselyand withoutdeceit,andcultivatingan atmosphereoftrustandrespectin theworkplace.Moreover, employeeswhoworkunder leaderswithintegritythemselves displayintegrity Animportant pointtonoteisthataleader's behaviourisareflectiononnot onlytheirownreputation,butalso onthereputationofthe organisation.

2.Delegation

Oneofthemostdifficulttasksthat agreatleaderhastodois delegationoftasks.Infact,itis thetransitionfromleadingtk delegatingthatishard,andonly greatleaderscanachievethis. Itmayseemcounterintuitiveat first.Doingeverythingyourself andkeepingyouremployees relativelylessoverloadedmay earnyoutheirpraise,butitis eventuallygoingtoburnyouout. Intheshortterm,youmayhave thestamina,butinthelongrun, youwillgraduallyrunoutoffuel andyoumayendupwithnot enoughenergytocompleteyour owntasks.Moreover,havingset suchahighceiling,youwould effectivelybedoomingyourselfto atleastgetthatmuchworkdone.

Thus,delegationiscrucial.The goalisn'tjusttofreeyourselfupitisalsotokeepyourworkforce evenlyloadedsothatnoone employeeisoverloaded.Thisalso helpsthegrowthofemployees. Bydoingeverythingyourselfyou aretakingawayimportant

The10MostSuccessfulLogisticsCompanies202226

experiencethattheemployee wouldinsteadgainforhisown personalgrowth.Thebestleaders delegateeffectivelytobuildtrust andrespectwiththeiremployees.

3.Gratitude

Gratitudeisapowerfulleadership skillthathastheabilityto transformyourorganisation.Itis usuallyunderappreciatedand underutilised.Therehavebeena numberofstudiesthatdirectly correlategoodhealth,higher productivityandpositivework

environmenttogratitude.Thus, whenyoucreateathankful atmosphere,youarecreatinga teamthatcannotonlysurvivebut thrive!

Gratitudeisallaboutappreciating thepeoplethatmakeupyour organisation.Inthemidstof endlessdeadlinesandmundane boardmeetings,itcanbedifficult totakeoutsomeextratimeto acknowledgetheirhardwork. However,itiswellworththe investmentandwillpaydividends

torecognizewhenateammember hascompletedaproject, overcomeamajorhurdleorhita milestone.Afterall,feedbackis essentialforgrowthinan organisation.

Therearemanytraitsofasuccessful leader.Herewehavecoveredonlya few,barelyscratchedthesurface. Eventhesemayseemdauntingto some.However,implementingeven oneoftheseineverydaylifecando wonders.Thekeyisconsistency.

Leadership The10MostSuccessfulLogisticsCompanies2022 27
R-2, Periwinkle soc., opposite Supreme HQ, Baner, Pune Maharashtra 411045 Your views are welcomed at editor@theleadersglobe.com Mail us for the SUBSCRIPTION enquiry at editor@theleadersglobe.com SUBSCRIBE 1Year $250.00 $70.00 3Month6 Months $130.00 1Month $25.00 12Issues 03Issues06Issues 01Issue

PERFECT COUPLE ISN’TAMYTH

Not when its your brand and our expertise

When we infuse our knowhow to your brand, it gains bulk to battle competition.Your brand has a ready market, we push to expand the boundaries. Your brand has the product, we extend the product line. Your brand has the operational framework, we add the technology engine to upgrade its efficiency

When your brand gets under our wings, we make sure it grows as we study it individually to chart out its path to maturation. Without compromising the current image, we work from facelift to on-time last mile delivery.

We have been doing this for more than a decade. Hence when your brand unions with us, you know there is only one outcome - success.

www ergode com

Leaping Business LOGISTICS through Latest TECHNOLOGIES

Technologyisbringingaboutchangeinallwalksandaspectsoflife.Beitsomethingassimpleasacoffee machineorsomethingasgrandasrocketscience,technologyisresponsibleformassiveadvancementsinall fields.Andlogisticsisnodifferent.Itisquiteobvioustheeffecttechnologyhasonlogisticsandsupplychain.

Megacorporationsareearningtremendousprofitsallthankstotechnology.Butwhatislogistics?

Today'sbusinessrunsonlogistics.Inthecurrenteraofglobalisationandbusinessesoperatingworldwide,logisticsis thefundamentalaspectofanyorganisation.Itistheprocessofplanningandexecutingthetransportationandstorageof goodsinanefficientmannerfromthepointoforigintothepointofconsumption.Theaimoflogisticsistomeet customerrequirementsinatimelymannerandatthesametimenotsacrificingthevasteffectivenessoftheoperation.

The10MostSuccessfulLogisticsCompanies202230

Initially,theideaoflogisticswas mainlyinvolvedinthemovementof militarypersonnelandequipment. Whilelogisticsisasimportantas everinthemilitary,thetermtodayis morecommoninthecontextof movementofcommercialgoods withinthesupplychain.

Fromself-drivingdeliveryvehicles andwarehouserobotstotime–and cost–savingdatainsights,hereare someofthecommontechnology trendsthataretransforminglogistics anditsmanagement.

1.Automation Automationisaverycommon termthatisbeingusedintoday's world.Automationcanbe explained,simply,asawayof gettingridofmundane,repetitive tasks.Thereisnodoubtthatifany fieldofworkhasmundane, repetitivetasks,itislogistics.It involvesallsortsofmoving, transporting,loading,unloading, keepingandmakingschedules etc.Tasks,thataremoresuitable byautomotivedeviceslikerobots andcomputers.Thisnotonly freesuphumansfromsuchtasks, butalsohaswideranging advantages.Forexample,thereis lesshumanerror Automatic unloadingandloadingdoneby selfdrivingforkliftscanreducea lotofwastageandbreakageas theseoperatewiththeutmost precision,somethingthateventhe bestforkliftdriverlacks.Atthe sametime,theseautomatic devicescandotasksthatcannot bepossiblebyhumans.For instance,handlingheavyitems.

Thesedevicescanworkall aroundtheclockandeventhe harshestclimatesandlocations. Thiscanreduceconsiderable amountsofwarehousecosts,as theycanbesetupinremote locations.

2.ArtificialIntelligenceand MachineLearning

Anothercoupleofcommonterms intoday'smodernera.Artificial IntelligenceandMachine Learning.Commonlyreferredas AI/ML,theseconceptsare transformingtheworldrapidly

AiandMLareusedtopredictand forecastfuturetrendsbasedon historicaldata.Themostcommon applicationofAIandMLisin weatherforecasting.TheAIand MLpredictionmodelsareusedto figureoutthepatternofweather intheupcomingdays,basedon historicaldataaswellasother factorslikecurrentweather conditions.

Thesamecanbeappliedin logisticsaswell.TheuseofAI andMLtoidentifyeverylink withinthesupplychainissetto continue.AI,whenusedfor decision-makinginthesupply chain,reduceshumanerror.AIin warehousemanagementmakes theplanningprocessmucheasier byspeedingupanalysistime.

Inthesamevein,demand predictionisbeingmademuch easierdespitehavingtofactorin multipledemand-influencing considerationsandpast

experiences,asAIwillcompileall reliableprognosisquickly.Last milelogisticsanalysisand optimization,supplierselection, andworkforceplanningare processespoweredbyAIandML.

Inshort,AIandMLoffervisible resultsandareusefultoolsin solvingsomeofthemostcomplex issuesinlogistics.

3.Blockchain

Wheneverwehearblockchain,we immediatelythinkof cryptocurrency.However,thatis notitsonlyapplication.

Blockchaincanbeusedasa decentralizedledgertechnology whichhasthepotentialto revolutionizethelogistics industry.Thewayitworksisit removesmultiplelayersof complexitythroughsecure, transactionallinksthatare transparent.Theresultisthat blockchainscantakethe paperworkoutofbills,reduce delays,avoidfraud,andgetridof costsacrosssupplychains altogether.

Atthemoment,blockchain technologyhasmanyhurdlesthatit mustsurmount.Itsassociationwith questionablecryptocurrenciesandits scalabilityissomethingthatneedsto beaddressedwithpropercare.But looktothefuture,andthesafe interconnectivityofferedby blockchaincoulddrasticallyincrease paymentspeedsandbringagreater degreeoftransparencytoanindustry thatcanbefrustratinginits bureaucraticcomplexity

Technology The10MostSuccessfulLogisticsCompanies2022 31

Crest Container Line: Spearheading Modern Supply Chain and Logistics

tisamustforthemodernera

Isupplychaintoevolvetomeet newdemandsandsupplychain challenges.Atthesametime,supply chainmanagersneedtoplanin advancetokeepeverythingflowing smoothly Acombinationof consumerexpectations,multiple routestomarket,international complexities,andnumerousother factorscreatessignificantchallenges throughoutthesupplychain network.Keepingtheseinmind, CrestContainerLinesPLtddelivers solutionsthatensurethatsupply chainsoftheirclientsarenever compromised.Theyworkalongside theirclientstobuildresilientsupply chainsinordertomeetbusiness goals.Thiscommitmentto managingtheirentiresupplychain leadstoreducedcosts,improved servicelevels,andgreater operationalefficiencyinyour business.Theirintegrated technologysolutionsalsoensure end-to-endsolutionssocustomers canproperlyplan,procure, manufacture,anddeliveryourgoods tothedoorstep.Theyalsoprovide

PurchaseOrderprocessingthatleads tocontinuouscontrolofcustomer's shipmentssothattheycanavoid revenuelossandsavecostsfrom earlyorlatedelivery.Inadditionto these,CrestContainersprovide Ocean,Air,andRailfreight,along withdomestictruckingandriver barging.Theyalsoofferwarehousing flexibility,storage,andhandling whichisparamounttosupport businessoperationsanddemands. Theirwarehousingsolutionsare industryspecificandthemostcost efficient.Fromfulfilmenttostorage, tofree-tradezonefacilities,they investintherightwarehousing infrastructurefortheirclients.

BurningTheMidnightOil

ThepeopleatCrestworktirelessly togeneratespecialrateagreements withallmajoroceancarriersand airlines.Theyhavesold68,000FEU in20-21.Theirnetworkspansthe worldwithtradelanespecialisation intransatlantic,transpacificand SouthEastAsianroutes.Theyfigure outthebestroutesandpartnerships toofferinnovativesolutionsthat

benefittheirclients.Theybelieve thatwhentheyexceedtheir customer'sexpectations,theyhave servedtheirpurpose.Crest Containersalsohasgooddigital presence,andaretech-savvy They areabletostayaheadofthedigital curvebyleveragingreal-time visibilityofthesupplychain, trackingandtracing,scheduling viewing,costing,andpayment processingalldonebyatouchof theirfingertips.CrestContainersis highlysynergised,andservesa numberofcustomersfromvarious industrybackgrounds.Beitfashion, homedecor,automotive,agriculture, renewableenergy,Crestservesall. Thisallowsthemtobecreativein implementingtheirinnovative solutions,whichdirectlycreatesreal valuefortheirclients.Theyhavea veryvisibleglobalfootprintwith over19officesworldwide.Ontopof that,Crestisamemberandlicence holderofleadinglogistics associations&regulatoryentities;a testamenttotheirintegrityand commitmenttoquality.

IndustryPioneering Achievements

CrestForgesstrategicpartnershipsowe canofferyougreateroperational efficiencyvalue

Crestalwayshasbeenstrivingfor findingnewsolutionsandbeonthe frontierofsolutionsand technologies.LongyearsbackCrest developedasupplychainforimports intoNorthAmericausingriver barges,wherecargofrombiglotsof containersistransloadedintoriver barges,andismovedusingtheriver networktovariousplaceswithgreat

FouzeFarhanAlKamil
‘‘ ‘‘
-
The10MostSuccessfulLogisticsCompanies202232

costeffectiveness.Whentheglobal containerpricesweresoaring,Crest developedshippingOrganic productsusingBulkVesselsgiving enormouscostadvantagetobuyers alongwiththespacetoloadasmuch asbuyerscouldorder.Cresthashigh techcustomerconnectedtechnology solution“e-freight”forcustomersto checkpricesonline,makebookings dodocumentationprocess,print Billsofladingandhavevisibilityof theirshipmentsonline.

ClimbingUpMilestones

Together

WhatmakesCrestgreatisnotonly itspurposeandstrengthsbutalsothe teambehindit.Theystrongly believethatthebestsolutions requirethebestmindsinthe

business.TheChairman&President oftheboardisFouzeFarrhanAl Kamil.Hecompletedhiseducation inSupplyChainManagementat UniversityofMaryland.Apartfrom Crest,heisalsodirectlyinvolvedin creatinganSCMvisibilitysoftware toolandisactivelyconsultingon severalnon-conflictingprojectsin WestAsia.Withover20plusyears

‘‘ ‘‘

ofexperience,hisspecialtiesinclude SCMSolutionprovider,trouble shooter,R&Don3PLand5PL, amongotherthings.

ThePlanforTheFuture

Intoday'sworld,aworldbuilton technologyandglobalisation,the thoughtofnothingbeingtransported ordeliveredseemsabsurdand downrightimpossible.Thanksto logistics,distributionisnowprompt andefficient.Supplychainplaysa crucialrole,ifnotparamountrolein theeconomyofanationby generatingemploymentand contributingtoitsGDP.Itis estimatedthatthegloballogistics marketwillreachawhopping15.5 TrillionUSDbytheyear2023in termsofrevenue.CrestContainersis attheforefrontofthismassive expansion,drivinghomethe importanceandatthesametime supportingsaidmarketwiththeir advancedtechnologyandtheir immensenetworking.Thechanging customerrequirementsareakey factorinshapingthetechnologies usedbytheindustry.Technological advancementsbringadramatic influenceonthefutureoftransport industry.Crestissupportingtheir customerstogrowtheirbusinessby providingtheirindustryexperience andtechnicalknow-how.Hence,the integrationoflogisticsand technology.

Ourexpertsarecommittedtoprovidingthe bestsupplychaininsightswitharound-theclockservicetosupportotherbusinesses
Crest Container Line P Ltd
The10MostSuccessfulLogisticsCompanies2022 33

Towards

in Innovation &

Headway
Revolutionising Technology
2022 The10MostSuccessfulLogisticsCompanies202234

Technologyandinnovation havehelpedhumans intersectmanyworlds.They bothgohandinhand.Humanshave discoveredandmadenew innovationsfromtimeimmemorial. LikefashionTrendstechnology alsohastrendsthatinviteunique perspectives,empowerment, knowledge,awareness,accessand community,andsetamarkin society Technologyhasmadeour livesfaster,better,easierandalot morefun.Oneofthemainreasons fortheIndustrialRevolutionwas theinventionandapplicationof newtechnologies.Technologyhas nowtakenanewfaceafterthe COVIDpandemic,asdigitization increasedandmoreandmore servicesareprovidedonline.Every yeartherearenewertechnologies beingintroducedthatsetthemarket trend,thesamewaytherearemany technologicaltrendsthataredoing theroundsin2022like

ArtificialIntelligencePowered Cybersecurity

Thisisatechsolutionto safeguardcompaniesfrom cybercrimessuchasHacking, emailphishingscams,and viruses.AIisstillintrend becauseofitsimageandspeech recognition,navigationapps, smartphonepersonalassistants, ride-sharingapps,andalotmore. Artificialintelligenceisalsoused toprovidepersonalised recommendationstopeople, basedontheirprevioussearches andpurchaseorotheronline behaviour.Siri,Alexa,selfdrivingcars,emailspamfilters, Netflix'srecommendationsare first-handexperienceofArtificial Intelligenceinourlives.A simplequestionansweredby AlanTuring,whethermachines can'think'establishedthe fundamentalgoalandvisionof artificialintelligence.

5-G 5Gisthefifth-generation technologystandardfor broadbandcellularnetworks, whichcellularphonecompanies begandeployingworldwidein 2019,andistheplanned successortothe4Gnetworks whichprovideconnectivityto mostcurrentcellphones.Verizon 5Gutilisesmillimetrewave technology.Thesemillimetre wavesexistonanextremelyhigh frequencyandareconsidered millimetrewavesbecausethe wavelengthrangebetween1and 10mm.5Gisbasedonamethod ofmodulatingadigitalsignal acrossseveraldifferentchannels toreduceinterference.By2025, 5Gwillaccountfor21%of mobileinternetconnections.This isasignificantjump,upfrom lessthan10%lastyear,asperthe latestpredictionsbytheGSMA. Themaindrivingfactorofthis

InnovationStrategy The10MostSuccessfulLogisticsCompanies2022 35

rapidadoptionwillbethe significantinvestmentbymobile operators,whichwilldedicate morethan80%oftheircapital expenditureonbuilding5G infrastructurebetweennowand 2025,accordingtothetelco industrybodyprediction.

Computingpower

Moreandmorebusinessesare nowadoptingcloudsolutionsas itistheon-demandavailability ofcomputersystemresources, especiallydatastorageand computerpower,withoutdirect activemanagementbytheuser

Thecloudoffersfaster innovation,flexibleresources, andeconomiesofscale.The internetactsasaninvisiblecable thatconnectseverything. Hardwarefailuresdonotresultin datalossbecauseofnetworked backups.Cloudcomputinguses remoteresources,saving organisationsthecostofservers andotherequipment.The numberofcloudstorage providersonlinearegrowingday bydayforexample,Instagram, Facebook,Gmailetc.Cloud computingmakesiteasierto sharefileswithseveralpeopleat thesametimeandhelpstostore alltypesofinformationinthe cloud,includingfilesandemails.

Quantumcomputing Quantumcomputersallow storageandprocessingofdata thatwecannotevencomprehend. Theysolvemuchmorecomplex calculationswhichwouldtake yearsonaclassicalcomputer

Theycanruncomplex simulationsandreplace laboratoryexperiments;they reducethecostofresearchand evenminimisetheneedfor humanandanimaltesting.

Quantumcomputinghashelped societyinvariouswayssuchas makingsmarterinvestment decisions,developingdrugs, vaccinesfaster,and revolutionisingtransportation.It isarapidlyemergingtechnology thatharnessesthelawsof quantummechanicstosolve problemsandprovidebetter information.

Automation Automationistheuseof electronicsandcomputer controlleddevicestoassume controlofprocesses.Theaimof automationistoboostefficiency andreliability.Inmostcases, however,automationreplaces labour.Repetitivetaskscanbe completedfaster Automating processesensureshighquality resultsaseachtaskisperformed

identically,withouthumanerror. Anditcanoperate24/7without anylossofenergyormotivation.

Forexample,Chopping,peeling, blending,mixing,etc.everything wasdonebyhand,butinthe presentworld,ithasbecome veryeasytocookandserve.The reasonisthatmostofthe appliancesthatweuseinmodern kitchensareautomatic.Power backupdevicesareanother exampleofautomation.When theregularpowersupplygoes off,deviceslikeUPS,inverters, etc.directlyconnectustothe storedbackuppower.

FurtherenhancementofTechnology willleadtoachangeinthetrendsin technologyandmoreandmore relevanttechnologywillbe introducedandusedaccordingly.

The10MostSuccessfulLogisticsCompanies202236

CompanyName KeyPerson

CompanyDescription

Director&

AstraZenecaisaglobal,science-led biopharmaceuticalbusinessandourinnovative medicinesareusedbymillionsofpatients worldwide

TheABCGroupDubashisarenownedIndian projectlogisticsandmulti-modallogistics solutionproviderthathasremainedoperational since1810intheindustry

CeylineShippingisaone-stoplogistics solutionproviderthatprovidesalltypesof logisticssolutionstomeetthediverse requirementsofitsclients

FarhanAlKamil

CrestContainerisasupplychainandlogistics companythathelpswiththetransportationand distributionofgoods

Emergelivesattheintersectionoffrontier technologies,businessstrategy,and internationaldevelopment

TheFreightgateTeamhasbeendeveloping Best-in-ClassLogisticsCloudsolutionsforthe freightindustrysince1994

18wheelLogisticsisathird-partylogistics, establishedin1989,headquarteredinCanada. Itofferswarehousing,transportation,copackingservices

MGNLogisticsisafull-servicefreight managementsolutionsprovider

John

OECMisatrustednot-for-profitsourcing partnerforOntario'seducationsector,broader publicsector,andothernot-for-profit organizations

uRouteispowerful,user-friendlytransportation managementsoftwaredesignedtotightenthe linkbetweenshippersandcarriers

Pascal Manish Prarthana Perry
AstraZeneca astrazeneca.com
Soriot Executive
CEO ArdeshirB.Cursetjee&SonsLtd. abcdubash.com
Srivastava CEO CeylineShippingServicesPvt.Ltd ceylineshipping.com
Shinde Director CrestContainerLinesPLtd crestcontainers.com
Fouze
President&CEO Emerge http://www.emergetechlab.com
LuciaGallardo Founder&CEO FreightGate freightgate.net
MartinHubert CEO 18WheelsLogistics 18wheelslogistics.com
Wong Founder LynneWalmsley CustomerRelationManager MichaelKotendzhi COO MGNLogistics,Inc mgnlogistics.com
MatthewTelesca President&CEO Oecm oecm.ca
A.Sabo TracyBrown President&CEO uRoute uroute.net
JonathanSturtz Founder&CEO

Business Growth

achieved How can be with

BUSINESS

INTELLIGENCE

Today'sworldisallaboutdata. Allaspectsofourlivesare dependentondata.Infact, humanintelligenceitselfcomes fromdata.Whatwecallintuitionis simplypasteventslockedinour brainsthroughpastexperiencesor generationsofteachings.

Thisintuitionorgutfeelingiswhat manyentrepreneursand businessmenrelyonwhenmaking businessdealsorstartingtheir businesses.Whattheycallintuition andgutfeelingissimplythem subconsciouslymatching,assessing andworkingonacurrentscenario by

The10MostSuccessfulLogisticsCompanies202240

recallingasimilareventintheir past.Ourbrainisareallyfast computer,andwedon'tgettosee allthisprocessinginrealtime,and soweendupcallingitanintuition. Themajordrawbackhereisthat youneedtohavepastexperiences.

Inthenewageofbusinesses,this willnotwork.Weneedbetter modelstoanalyzeandmakesense ofdata.ThisiswhereBusiness Intelligencecomesintoplay.

BusinessIntelligencegathersand mixesdatafromvarioussources, analyzesitandprocessesittoget somemeaningfulinformationoutof it.

Insimpleterms,theprimary purposeofBusinessIntelligenceis toassistbusinessmenand entrepreneursmakebetterdecisions inrealtime.Ontheplusside,italso helpsinreducingoperationalcosts andimprovingefficiency. ThedifferentwaysthatBusiness Intelligencetoolscanhelpyour businessgrowarelistedbelow:

1.Enhancementofdecision makingprocess

Inthemodernera,businesses havemovedawayfromthe product-firstapproachand embracedthecustomer-first approach.Thisessentiallymeans thatbusinessesthatsuccessfully catertocustomerquerieswin theirbusiness.Andmore businessmeansmoregrowth. However,todothat,itis paramountthatfirstthey understandtheirexpectations. Oncetheexpectationsareclear, businessescanfulfillthose expectations.Withthehelpof BusinessIntelligencetools, organizationscannowcombine datafromdisparatesources, analyzeandassessthemtomake

businessdecisions.Thesole purposeofbusinessintelligence istogetyourorganizational informationstructuredand analyzable.Thebeautyhereis thatorganizationscannowput theirraw,incompetentand unstructureddatatouse,sotheir businessescanbenefitgreatly Inadditiontothat,thesetoolsare automatedandcanworkwithout humanintervention.Asaresult, organizationssaveontheoverall costspentonaccumulatingdata andanalyzingthemtoderive meaningfromthesame.

2.Improvementofcustomer service. Continuingfromtheabovepoint, anotherwaythatBusiness Intelligencecanhelpisby improvingcustomerservice. MayaAngelouhasrightlysaid, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel”. Thisis whatcustomerserviceisatthe fundamentallevel;customer experience.Ifacustomerdoes nothaveagoodexperiencewhile dealingwiththecustomer service,theyaremostlikelynot givingyoutheirbusinessagain.

Makinganimpressiononyour customersmakessurethatthey returntomakemorepurchases fromyouinthefuture.Eight percentofthecurrentcustomer basecangenerate40percentof yourentireincome.

BusinessIntelligencecanplaya pivotalroleincreatingagood impressionontheircustomers.

BusinessIntelligencetoolscan compilethedataofyour recurringcustomers.Withthe helpofthiscollecteddatayou caneasilyformulatenewor modifyexistingstrategiesfor

attractingyourcurrentcustomer basetomakemorepurchases.

Businessintelligencehelps businessownerstoprovide customerswithadatadriven experiencethatassistthemin keepingtheirorganizationalboat afloatamongsttheircompetition.

3.Improvementin productivity

Therearemanythingsthatcan hamperthesmoothrunningofa business.Someofthese examplesarebottlenecks, repetitivemundanetasks,lackof organizationordiscipline,no properformulatoprioritizetasks, etc.Asuccessfulbusinessisone thathasveryfewoftheseissues.

ThankstoBusinessIntelligence tools,thesecanberidofquite easily AgoodBusiness Intelligencetoolcanprovidea bettercustomerexperience.It willutilizethesalesperson'stime moreefficiently,makingthem moreproductive.The automationsoftheBusiness Intelligencetoolscanalsotake careofmanyrepetitivetasks suchasdailymonitoringand reporting,thusfreeingup employeeswhocanbetteruse theirtimeformorecomplexand skilledwork.Business Intelligencetoolsalsohas advantagesforthemanagement andseniorlevel.Theirautomated reportingandintuitive dashboardsallowsthemtotrack everysinglepieceofinformation regardingcontactsanddealswith justafewclicks.The centralizationofdatamakesthe customerdataeasilyaccessibleto managementandseniorlevelvia Cloud,thusreducingthe administrationtimeaswell.

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