Matthew Telesca President & CEO
www.theleadersglobe.com July 2022 AnAspiring Beam of Light The Most Successful Companies 10 Logistics 2022 LOGISTICS MGN INC.
The Trend-Setting Logistics Leader Business TurningTables to Build a Scalable Business Editor's Pick LogisticsTrends: Shaping the Future of the Industry Leadership What It Is to Lead? Technology Leaping Business Logistics through LatestTechnologies
-PublisherMr . R ajesh K endale
-EditorDr . Sonal Bur g hat e
-Co-EditorsMaria, Suparna De y
-Art EditorAjinky a P andit
-VisualizeroNilesh, Sachin, Ak sha y , Da vid
-Marketing ManagerOm Naik -BDMR ohn Jamson
-Technology ConsultantPr atik Dande
-Senior EditorZelen Sil v a
-Picture EditorMan w a Deshmukh
-DesignerP ank aj Khar de
-Art & Design DirectorAnkit K ulk arni -BDEJessica E d w ar ds, Neha Bhole, Nupur Goel & Sandip Babar
-Database & Research AnalystP arth & Ak ash
Credits
TheHearteryofBusiness
Everycompanyhasitsown logisticsmodelbasedontheir profitabilityratio,sizeofthe company,targetaudienceandarea.Itis onlythroughthislogisticsmodelthata companycanfunctionsmoothly.
WeTheLeadersGlobeMedia,inthis issuefeaturingthebestlogistics companiesthathavestoodoutin performanceandqualityintheyear 2022.Thegoaloflogisticscompaniesis tomeetcustomerrequirementsina timelyandcost-effectivemanner.Most companieshavenowadaptedthenew technologicalwaysforbetterintermodal operations,boostingprofitabilityand intelligentrouteplanning.Themain agendaoflogisticshasalwaysbeen customersatisfactionbysatisfyingthe 7R'si.e.Rightproduct,intheright quantity,rightcondition,attheright place,righttime,totherightcustomer,
attherightpricewhichgivesany businessitssilverlining.
Logisticscanspellthedifference betweensuccessandfailureofa business.Factoringlogisticsintothe designofbusinessoperatingstrategies onalong-termbasisiswhatmakesall thedifference.Logisticsnetworks involvetheoperationoflargenumbers ofmarket-orientedwarehousesto minimizethecostofdeliveringsmall orders.
Logisticsofanycompanyhasalife cycleandeachstagerequiresdifferent policies,plantandwarehouselocation, transportationandorderprocessing methods.Withtheupcomingtechnology andnewstart-ups,thefaceoflogistics willhaveanewdevelopmentinthe upcomingyears,asnewbusinesseswill collaboratewiththesetechnologiesto
complementtheirserviceoffers.The Physicalinternetpromisesgreatthings forthesector,comingalongwith increasedstandardizationinlogistics operation.Logisticscompanieswill havetofocusondigitalfitness,costefficiency,assetproductivity,and innovationiftheywanttomeet changingexpectationsofthemarket.As thecustomerexpectationsare increasing,meetingthoseexpectationsis whatisthechallengeforthelogistics industry.Butitisabsolutelypossible withadaptingtochangesandconstantly strivingtowardsfulfillingcustomer expectationsandstayingadeptwiththe recenttimes.GreatLogisticsalsoneed greatleadership,somanandtechnology havetoworkhand-in-handtoachieve thiscommongoal.
-Maria
Editorial
MatthewTelesca President&CEO
MNG LOGISTICS INC.
08 COVER STORY 20 EDITOR'S PICK 16 BUSINESS 26 LEADERSHIPARTICLES TurningTablestoBuild aScalableBusiness WhatItIsto Lead? LogisticsTrends:Shaping theFutureoftheIndustry
CARDESHIR B. CURSETJEE & SONS
ManishSrivastava CEO
24
CEYLINE SHIPPING
PrarthanaShinde Director
32
CREST CONTAINER LINE P LTD.
FouzeFarhanAlKamil President&CEO
INNOVATION STRATEGY
HeadwayTowardsRevolutionising TechnologyandInnovation in2022
Howbusinessgrowthcan beachievedwithbusiness intelligence
3440 TRENDING
18
30 TECHNOLOGY LeapingBusinessLogistics throughLatestTechnologies
MGN LOGISTICS INC.
The Trend-Setting Logistics Leader “
InnovationisthecornerstoneofMGN Logistics.Forus,meetingtheclient'sexpectationsis notenough.Weaimtoexceedtheirexpectations andguarantee100%satisfaction
“
Matthew Telesca President & CEO
Cloud-basedsolutions,AIdrivensupplychainsand cognitivecomputinghave alteredthestatusquoofsupply chainmanagementsystems.The catapultinggrowthofon-demand shipmentfulfilmentneedshas clearlycoincidedwiththeecommerceboom.Thishasresulted intheneedformoreoptimizedand streamlinedlogisticsolutions.Big techhascomeinhandytomeetthe demandsofthemoment,offering thelogisticsindustrytechtoolslike real-timemappingandbusiness intelligence.
Whilenoonecandenytheindelible impactofbigtechonthelogistics sector,whatremainsquitepalpable istheslowturnaroundtimeittakes toembracethenovelchanges. MGNLogisticsisoneofthe forerunningcompaniesthathas beendefyingthistrendandrapidly pioneeringtech-basedchangesin thesector.Asafull-servicefreight managementsolutionsprovider,the companyisanindustryveteranthat hasespousedatech-basedapproach tosupplychainmanagement solutionsmuchbeforethecurrent techboom.Thecloud-basedTMS ofthecompanyhasbeenleveraging thebenefitsofmapping,routingand analyticstooptimizelogistic managementfortheirclients.
AvowedGoals
MGNLogisticscameintoexistence withoneavowedgoal:tochange thefreightindustryandcreatea technologythatdidn'tpreviously exist.Overits22yearsofservice, thecompanyhassuccessfully achievedthisgoalandmuchmore. Thecompanystrivestoprovide clientswiththebestmixofservices tohelpthemachievetheirbusiness goalswithefficiency Thisservice
orientationhassetitaclass-apart fromtherestofthemarket competition.
TheTrailblazerbehindthe Venture
Hailingfromabackgroundof logisticsandfinance,Matthew Telescawasquicktounderstandthe needtoembracethefast-paced changesoccurringintheworldof technologytomigratelogistic solutionsintothemodernera. Telescabeganthiseffortofinfusing tech-basedtoolsintothesupply chainandlogisticsprocessinearly 2000,whentheindustrywasstill verymuchtiedtotheconventional normsofbusiness-as-usual.By leveraginghisuniqueinsightson softwaredevelopment,Telesca startedpavingthepathforthe logisticsindustry'swholenew future.
Havingservedinthepositionsofa TransportationManagerand FinancialAdvisor,Telescawaswell poisedtoestablishMGNLogistics in2000.Thiswasthefirststep towardscreatingacompanythat wouldtwodecadeslateremergeas theleadingtech-enabledlogistics firminthemarket.
FosteringanInnovative Mindset
GivenTelesca'spropensityfor pursuingthenovel,healwaystried tofosterandencouragethesame zealandenthusiasmamonghis teammembers.Tothisend,each individualontheMGNLogistics teamisencouragedtothinkoutside theboxandpioneeranideologyof growthandchange.Telesca believesinahands-onleadership styleandthus,continuestoactively engageinthemanagementofthe businessprocesses,evenashe shouldersotherleadershiproleslike
suchastheCEOofhislatest venture-AILogistics.
CreatingaFormidable Venture
Whileonlineautomatedfreight portalsmaynowseemlikethego-to optionformostcustomers,there wasatimewhenthisideawas ratherfar-fetchedandmoreso, unprecedented.Backintheearly daysof1998,thisnovelideawas givenshapebyMatthewTelesca. Thebeginningoftheventuredates backtoTelesca'sdaysofservingas awarehouseworker.MGN Logisticshaditsinceptionrootsin 'logisticsquote.com'-thefirst-of-itskindonlinebrokeragewebsite createdbyTelesca,where customerscouldregister,open accounts,trackshipments,and reviewrates,etc.
Theconsistentgrowthofthisstartupsoonearneditanichemarket reputationandin2004,itwassold toprivateinvestors.2007marked theyearwhenTelescausedthe ingeniousinsightsandtoolshehad pioneeredfor'logisticsquote.com' andacquiredaBoston-basedfreight managementfirm.
Thiswasfollowedbyalonglineof acquisitionsacrossTheUnited Statesandapurposefulexploration ofhowITsolutionsandtech-based toolscouldfurtherdiversifyand growthelogisticsspace.Today, almost22yearsafterthefirst steppingstoneforthecompanywas laid,MGNLogisticshasbeen hailedasoneofthefastestgrowing privatecompaniesinAmericaby Inc.Magazinesevenyearsinarow andasAmerica'stop1003PL ProvidersbyInboundLogistics magazine.Thecompanyhas acquiredanotablerosterofclients, includingnumerousfortune100
The10MostSuccessfulLogisticsCompanies202210
customersandhasofficesin Pennsylvania,Massachusetts,Florida, California,PuertoRicoandthe DominicanRepublic.
SecuringaMarketNiche
MGNLogisticsisnotaregularlogistics companywithanonlinepresence.Itis muchmorethanthat.Theindustry-first tech-basedapproachofthecompanyhas givenitapioneeringpositioninthe market.Understandingtheroleofbig data,MGNLogisticsusesittotransform thestatusquoofthetransportation industry Theteambelievesin interpretingandsynthesizingdatainto actionableinsights.Thishasawardedthe firmanunparallelededgeinthemarket. Thecompanyusesthemostinnovative toolslikeAI,blockchainandmachine learningtomaketheprocessoffreight managementandtransportseamlessly streamlined.Thisingenuityofthe companyanditsconstantR&Defforts haveledtothecreationof comprehensiveproprietarytoolslike freightanalysisdashboardswhere clientscanreviewfreight-related datasetsallatonceorreal-time datavisualizationsthathelpclients maketime-sensitivedecisionswith ease.
The10MostSuccessfulLogisticsCompanies2022 11
End-to-EndServiceCoverage andMore
Toensureallaspectsoffreight deliveryandmanagementremains covered,MGNLogisticsprovides itsclientswithacomprehensivelist oftech-enabledsolutions.The companyleveragesitsextensive knowledgeoftech-basedtoolsto helpmakeitsservicesnotjust efficient,butalsocost-effective. MGNLogisticstakescareof documentmanagement,andthe tariffnegotiationprocessesto ensurethatclientsremainworryfree.
PartnershipswithMGNyieldboth tangibleandintangiblebenefits. Clientscanaccessquotesfrom multiplecarrierstopickonethat bestmeetsthatbudgetthreshold. Theyalsohaveaccesstoadata warehouseofshipmentrecordsand consolidatedinvoicedetails.This streamlinestheshipmentandsupply chainmanagementprocesses.
Parcelservicesofferedbythe companyincludeParcelinvoice auditing,CarrierMixOptimization, ComprehensiveManagement Reporting,andServiceLevel Optimization.MGNLogisticsalso providesitsclientswithconsulting andanalyticalserviceslikeBest PracticeConsulting,Nodesand ModesScenarioAnalysisand CarrierContractAnalysis.Withthe SurePostandSmartPostAnalysis solution,thecompanyassessesthe trackrecordsofaclient'sshipment historytohelpthemdetermineifa carrierchangeisindeedthebest solutionfortheclient'scompany.To ensurelongtermsavingsforthe client,MGNLogisticsalsooffers SurchargeAnalysisandStrategic Planningserviceswhereithelps clientsunderstandtheiraccessorial expensestomakemoreprudent shipmentdecisions.
ANext-GenTMS
Intheageofdigitalsolutions,
lookingatconventionaltoolsto empowerbusinessesmightnot work.Advancedtransportation managementsoftwaresolutions haveproventhistimeandagain. Thestate-of-the-artcloud-based TMScreatedbyMGNLogistics allowsclientstocomprehensively plan,execute,assessandoptimize shipments.Fromcarrierquoting,edispatch,real-timetracking,load optimization,andinvoiceauditing tosystematicbusinessassessments andanalytics,thisground-breaking TMSisdesignedtohandleevery aspectofthesupplychain managementprocess.This adaptableTMSisdesignedtofitthe needsoftheclient.Thus,theycan eitheradoptitasastandalone systemorincorporateittotheir existingsystemtofurther streamlineoperations.
RemainingRelevant Complacencyisthebaneofany enterprise.TheteamatMGN
The10MostSuccessfulLogisticsCompanies202212
Logisticsalsobelievesthesame.
Whilethecompanyisoneofthe foremostinnovativefirmsoperating inthelogisticsdomaintoday,itstill continuestochasethenextnovel breakthrough.Thisconstantpursuit oftech-basedsolutionsthatcan furtherstreamlinethelogistics processeshasearnedthecompany manyaccolades-bothfromcritics andclients.Thecompany understandsthatthelogistics marketischangingatarapidpace. Andtoremainrelevantinthisever evolvingmarket,itisimportantto fuelthefireofinnovation.
AReliableLogisticsPartner
Overthelasttwodecadesofits operation,thecompanyhasearned
thetrustofitsclients.Withservices thatoptimizeeveryaspectoffreight andsupplychainmanagement,the companyhashelpedclientsreduce costoverheads,picksolutionsthat alignwiththeiravowedbusiness goalsandenjoystreamlined serviceswithexcellentturn-around time.Remainingcognisantofthe evolvingneedsofclients,the companybelievesinactively processingclientfeedbackto furtherpolishitsservices.Sucha dedicatedapproachtoclient managementhasallowedthe companytocraftlasting relationshipsoftrustand transparencywithitsclients.
FosteringanEmpoweringWork Culture
Aworkenvironmentwhere employeesfeelvaluedandinspired isthecornerstoneofevery innovativeandsuccessfulcompany. AtMGNLogistics,theworkculture isonewhereeveryemployeeis encouragedtocultivatecreative problem-solvingskillsandstep awayfromtheconventional.The companybelievesinvaluingits teammembersasindividuals,who bringuniqueskillsandideastothe table.Tothisend,theyaregiven spacetoideateandinnovate solutionsthatwillhelpcreatea bettercustomerexperience.
Reconcilingour solutionswith theneedsofthe clientandtheir avowedbusiness goalsisthe primarygoalfor thecompany “ “
-MatthewTelesca
The10MostSuccessfulLogisticsCompanies202214
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Turning Tables to Build a
Scalable Busine
o
T growandtransformisthe ultimategoalofevery business,beitasmall-scale businessoralarge-scaleindustry,all arestrivingtowardsgrowth.For scalableandprofitablegrowth,a businessneedstherightresources. Therearealotoffactorsthataffect thebreakthroughofabusiness,some ofthemarediscussedbelow:
CustomerInfluxandRetention
Ifwehadtochooseonewordthat signifiesthemostimportantfactor forbusinessgrowth,it'sacustomer
Customeriswhatmakesabusinessa business.Withoutcustomersthere arenosales.HarveyMackaysaidit best:Nobusinesscanstayin businesswithoutcustomers.So,the firstcomponentinbuildinga successfulbusinessistoknow clearlywhoistherightcustomer Therightcustomeristheonewho canaffordyourservicesand productsandalsohastheneedand willingnesstopayfortheproducts andservicesthatacompanyhasto offer.Everyonecannotbeyour customer,soidentifyingyour
customersisimportant.
Therearetwothings:gettingnew customersandretainingexisting ones.Thestrategiesthatonecan applyforthesearevastlydifferent, butthecoreisthesame:customer satisfaction.
Togetnewcustomers,thebest approachisthroughmarketingand brandawareness.Getthewordout. Provideexistingcustomer testimonials,offerexcitingdealsand incentivestonewcustomers,and
The10MostSuccessfulLogisticsCompanies202216
evenpartnerwithbusinessesthat complementyours.
Retainingexistingonesisanequally challengingtaskbutitis,atthesame time,worthit.Keepyourexisting customerbasehappywithnew deals,settingupaloyaltyprogram, andadd-onsales.
SocialResponsibility
Asustainablebusinessisonethat sustainstheenvironment.Businesses thataresociallyresponsibleare alwaysmoreattractive.Theyget supportfromthegovernment.Atthe sametime,customersfeelmore pleasedwhenthebrandthatthey likeissociallyresponsible.When yourbusinessadoptspoliciesof socialresponsibility,you'reaffecting yourcommunity–andtherefore yourcustomers–inapositiveway.
Forexample,ifyouareafast-food business,thenhumanetreatmentof animalswillalwaysgetyou unequivocalsupportfromallthe stakeholderswhencomparedtoyour competitorswhoarenottakingsuch measures.
Thesepracticesmayseemcostly now,buttheywillgainyouprofits overtime.Forinstance,eco-friendly practicescanbeturnedintoan opportunityforbusinessgrowthby offeringproductsandservicesthat promoteitaspartofyourbrand image.AgoodexampleistheATM machine.Nowadays,banksdonot printoutpaperreceiptsafterany transaction,thussavingpaper.
Marketing
Ifcustomersareneededtokeepyour
businessgoing,thenmarketingisthe mediumthroughwhichyour customerswillcometoknowabout yourbusiness.Anaggressive marketingstrategyisthekeyto spreadbrandawarenessandreach outtoavastpoolofcustomers.In thecurrentworldofinternetand connectivity,marketingseemsboth easyanddifficult.Easy,becauseof theavailabilityofonlinetoolslike InstagramandFacebookwhichcan reachouttomassesthatwere previously,essentially,hidden. Difficult,because,well,howdoes onestart?Itisnodoubtagargantuan task.Also,itissomethingthatneeds toevolve.Itcannotremainastatic process.Weseecompaniesrollout newTVadsfrequently,oftentimes involvingrecentevents.For example,Tidehasjustreleasedanad featuringactorsfromthelatestDr. StrangemovieproducedbyMarvel. Marketingisimportant,butblindly followingViralmarketinghacksor justreplicatingstuffyouseeothers doisamindsetthatcancostyouto bleedalotofmoney Youneedto checkstrategiesthatwork specificallyforyourbusiness especiallyinthefieldofmarketing.
PillarsofTheBusiness
Ateamisareflectionofhowa businessownerleadsthemandtreats them.Oneoftheessentialfactorsfor runningasuccessfulbusinessis gettingworkdonewithoutone persondoingallthework.Aleader definitelyleadsfromthefront,but trainingandmentoringyourteam memberstoworkonthecompany systemswillcreatepillarsthatwill bethebuildingblocksofa
successfulbusiness.Theteamand thebusinessshouldhaveacommon goalandvisiontowardswhichthey areworking,apurposefulteam resultsinthebestproductivity. Delegatingtaskscangetreally overwhelmingbutthisisoneofthe mostimportantfactorsforthe breakthroughofanybusiness.The reasonbehindthegrowthofa businessisitspeople.Aquoteby RatanTatadescribesitwell,“ifyou wanttowalkfast,walkalone.Butif youwanttowalkfar,walktogether”.
StrongSystems
Atriedandtestedbusinessmodel thatcanbefollowedbytheowner andhisteammembersisamustfor thecompanytogrow Theteamcan betrainedandmentoredtofollow systemssothattheexpansionofthe businessbecomeseasier,ifthe businesssystemsarevagueandnot automateditbecomesdifficultto delegateandassesstheperformance ofteammembers.Abusinessisa fruitfulbusinessifitisfollowingthe correctbusinessmodelandsystems. Oneofthemajorfactorsaffecting thegrowthofabusinessisthe trainingofemployeestofollow systemsandnotfollowinstructions. Oncetheygetthehangofthe system,theyarereadytorecruit, retain,train,andmentornew employeesforthecompany
Thus,outofthemanyfactorsthat affectabusiness'growth,these discussedabovehavethehighest rankinginthelistoffactorsthat affectbusinessgrowth.
Business The10MostSuccessfulLogisticsCompanies2022 17
ArdeshirB.Cursetjee&Sons:
The Ground-Breaking Logistics Brand
“
Reliabilitywithout-of-the-boxsolutionsareattheheartofABC DubashGroup.Everyprojectweundertakeandeverysolutionwe curateisbasedontheprinciplesofcustomerexpectations, reliabilityandquality
”
-ManishSrivastava,CEO
Curatingalastingmarketimpression
takesyearsofhardworkand dedication.Onlyafewcompanies succeedincraftingsuchlegacies.TheABC DubashGroupisundoubtedlyonesuch companythathasbeenredefiningthecritical aspectsoflogisticssectorforcenturies.
Pioneeringalegacyofunmatchedquality andrelentlesstrust,ArdeshirB.Cursetjee& SonsLtd.hasbeenservingthelogisticneeds ofIndiasince1810.Overthelasttwo centuries,asoneofIndia'soldestmaritime groups,thecompanyhasforgedanindelible marketreputationofreliabilityand excellence.
Coveringtheentiregamutofmaritime logisticneeds,thecompanyhascementedits positioninmarketasaformidableand innovativeforceintheprojectlogistics segment.Themultimodaltransportation servicesofferedbythecompanyhave contributedinmakingofindustrialIndiain itsdefinedroleasoneofIndia'sleading projectlogisticsolutionproviders.
CraftingaTraditionofInnovative Thinking
Innovationisundoubtedlytheguidinglight ofprogress.Thisbeliefunderpinsevery policydecisionandbusinessstrategyatthe ABCDubashGroup.Themanagement believesthatinnovativeleadershipisthekey tobuildingalastingfuturewhileprotectinga legacyofpastperformances.The200-year pluslegacyoftheABCDubashGroup suggeststhatnocompanycanendurethe whirlwindsoftransformation,ifitremains staticandaversetochangethattoowithout ingeniousandre-engineeredtoolsthosehave helpedtheCompanyattainitscurrentapex marketposition.
LeadingtheWay
Withtheadditionalresponsibilitytoup-hold thecoreprinciplesofcustomerserviceand excellenceperformedinthepastandrecent times,Mr.ManishSrivastava,Chief ExecutiveOfficer,supportedbythecore teamfullofdomainexpertiseworkingwith himinvariouscapacities,and Mr.ChandrasekarKrishnamurthy,Chief FinancialOfficer,havemindfullycreateda nichefortheCompanyinthebusinesscircles ofIndiaapartfromcateringtomulti-national clientele withachainofsuccessfully completedprojectsandhavealsobeen successfulincreatingaveryhealthyOrder BookfortheCompanyinallitsverticals.
SettingNewServiceBenchmarks
TheABCDubashGroupisnotjustgoodat thelogisticsolutionsitdelivers,ratheritis oneoftheverybest.Themanagementdoes notjustbelieveinmeetingcustomer expectations,rather,theyaregearedtowards exceedingtheseexpectationsandsettingnew servicebenchmarks.Theteamworks relentlesslytoensurethatthislong-standing historyofimpeccableservicesremainsthe samealways.
EverysolutionideatedbytheABCDubash teamisfocusedontheneedsoftheclient.
Theteamderiveskeyinsightsfromclients abouttheirspecificneedsandthencreate tailormadesolutionstomeettheircritical needs.Givensuchimpressiveclientservicing records,thefirmhasbeenabletomaintaina stellarrosterofrenownedclientsincluding Siemens,RelianceIndustriesLimited, BHEL,HCC,TATA,IFFCO,Godrej, AmbujaCement,theAdityaBirlaGroup,SP Group,MinistryofDefenceandMinistryof Shipping–withmoresatisfiedcustomers
TheUrmilaProject
Remainingwellaheadofthecurve,theABC DubashGroupwantedtofulfiltheexisting lacunaintheheavy-liftservicesectorofthe country ThisinspiredtheGrouptostartone ofthemostremarkableprojectlogistics servicesbrandsofalltime-Urmila. Commencingin1976,thisprojectdivision wascreatedtoextendspecialisedservicesin theheavy-lifttransportandprojectcargo sector
Asafirst-of-its-kindproject,Urmilawas responsibleforpioneeringseveralmilestones inthelogisticsindustry Tohelpbuildthe infrastructureneededforsuchproject transports,undertheUrmilabrand,the companyimportedGoldhoferhydraulicaxles andSPMT'sfromGermanyasafirst.This coupledwithalargefleetofancillary equipmentstofacilitatebreakbulkand projectcargo. Companyownsandoperates severalbarges,pontoonstoaugmentoffshore andmultimodalrequirementsoftheindustry
AComprehensivePortfolioofServices
Asoneofthelargestheavyliftfleetand equipmentownersofmaritime,off-shore, andin-landtransportation,ABCDubash groupoffersitsclientsagamutof comprehensiveservices:
Turnkey Projects- theABCDubashGroup undertakesmultimodalturnkeyprojectsof scale.Fromshipping,customsclearance,and porthandlingtoinlandtransportationand unloadingtasks(RO-ROandLO-LO),with itsin-houseexpertiseanddedicatedteamof professionals,everyaspectofsuchturnkey projectsistakencarewithaplomb.
Multimodal Transport- Over2decades back,withtheIFFCOAnolaproject,the companyestablishedthenavigabilityofthe CalcuttaAllahabadwaterwayviabarges. Today,thecompanycontinuestoprovide
The10MostSuccessfulLogisticsCompanies202218
clientswithvariousmultimodaltransportation optionsasheavyequipmentandloadswhich cannotbetransported.
Dredging-TheABCDubashGroupspecialises
indredgingandhascompletedseveral notableprojectsacrossthecountry.Some ofthemostwell-knowndredgingprojects handledbythecompanyincludeworkfor
TheABCDubashGroupisnotjustahistoricallyperformance drivenlogisticscompany,butratheritisoneofthemost formidablecompaniesintheindustryinpresentcontextwith experiencespanningcenturiesinsteadofdecades-AsperMr. ManishSrivastava,CEO-“WorkingatABCDubashGroupisan experienceinitselfaswedrawtoourpastinvariablyandapply therealtimeexperienceofyesteryearsintoday'slogistical challenges. Envisioningaprojectcargomovementisanartand sciencebothandwehaveplentyofbothinourDNA.
Manish Srivastava
theIndianNavyatKochi(Kerala),dredging fortheKolaghatThermalPowerStation (WestBengal),andtheDhuvaranThermal PowerStation(Gujarat). Theexcellence continueswithprojectsalloverIndia.
Bulk Cargo Handling- TheABCDubash Grouphashandledbulkcargodeliveriesin severalstatesacrossIndia.In1998,the companywasresponsibleforthetransportof ironorefromRevdanda,Maharashtra,while in2001,itstartedhandlingBirlaGroup's HindalcoBirlaCoppermaterialhandling projectinDahej andiscurrentlyhandling bulkcargotransportforRelianceIndustriesat Jamnagar.Overthelastfewyears,the companyhastransportedmanymilliontonsof bulkcargo.
Lighterage Operations- TheABCDubash Groupalsoprovidesspecialisedbulk containersforthetransportofchemicals,oil, andpetroleum.ThecompanyownsIndia's first-of-its-kindammoniatransportation bargesthateffectivelytransportliquefied ammoniaandotherchemicals.
TheTeamMakesAlltheDifference ManagementatABCDubashGroupbelieves thatitsteammembersareundoubtedlythe mostessentialassetsofthefirm.Their dedicationandhardworkarethebasisofthe company'ssuccess.Assuch,thefirmbelieves ingivingindividualsspacetotapintotheir innatecreativesides–tofreelythinkwith domainspecificknowledgeandworktowards needsoftheprojectsinhand.Thiskindof managementstylehashelpedcreatea conducivepoolofskilledteamwithahealthy workenvironmentatABCDubash. Additionally,toensuretheutmostlevelsof expertise,safety,andexcellence,theABC DubashGroupbelievesinconstantlyworking towardskeepingitsemployeeswell-trained andwell-versedtokeeppacewithchanging industrystandards.Thus,thecompany encouragesfrequenttrainingsessionsand overseastraveltohelpitsemployeesremain agileandwell-acquaintedwiththe professionalperformancelevelsandsafety standardsofthelogisticsindustry.
CEO
” “
The10MostSuccessfulLogisticsCompanies2022 19
L o g i s t i c s T r e n d s :
Shaping the of theFuture Industry
Today'sbusinessesrunonlogistics.Thebackboneofanysuccessfulorganizationisitsstrongandrobustsupply chainoperations.Interestingly,theconceptoflogisticsstemsfrommilitaryoperations.Onecouldarguethat NapoleonBonapartewasoneofthegreatestlogisticiansinhistory.Hisaxiomthat“anarmymarchesonits stomach”—thatis,keepingforceswell-provisionedisfundamentaltosuccessinwar—isprobablywhatmarkedthe birthoflogistics.
Inthecurrentera,theterm“logistics”appliestothereliablemovementofsuppliesandfinishedproducts.Accordingto astudydonebyStatista,U.S.businessesspent$1.63trilliononlogisticsin2019,movinggoodsfromorigintoend userthroughvarioussupplychainnetworksegments.By2025,atotalof5.95trillionsofton-milesoffreightwill moveacrosstheUnitedStates.
The10MostSuccessfulLogisticsCompanies202220
Recently,thelogisticsindustryhas facedunprecedentedyetinevitable challenges.Themostimpactfulone beingtheCovid19pandemic. However,onecannotignorethe impactoftheissuesaswell,suchas theEver-Givenvesselstuckinthe SuezCanalortheongoingwarin Ukraine.Thesechallengeshaveled tolargescalesupplychain disruptions,confusingnewrulesand restrictions,andtumultuousshiftsin customers'demand.
Thelogisticsindustryhoweverhas gottenthroughtheworst,and industryleadersarenowusheringin anewerawithnewtechnologies, practices,andstandardstocarryit.
1.CloudBasedSystemsand Integrations
Thecloudisrevolutionizingthe waybusinessesapproachdata integrationandisassistingthem wintheage-oldbattleagainst keepingdatainsilos.Cloud integrationandclouddata integrationtoolshaveopeneda wholenewworldofopportunities fororganizationsthatare strugglingtoconnectremote systems.Thesecloud-based systemsandintegrationsallow logisticsbusinessestostreamline theirworkflows,holdandtransfer informationfasterandwithgreater security,andevenhavebetter controlovertheirfinances.Many financialserviceprovidershave takenuptheresponsibilityof assistingcarrierswithcustom technologyintegrations.Whatthis ultimatelymeansisthat businessescansavealotoftime,
savemoneyanddevelopsmoother internalprocesses.
2.AutonomousVehicles
Anautonomousvehicle,ora driverlessvehicle,isonethatis abletooperateitselfandperform necessaryfunctionswithoutany humanintervention,through abilitytosenseitssurroundings.
Anautonomousvehicleusesa drivingsystemthatisfully automatedinordertoallowthe vehicletorespondtoexternal conditionsthatahumandriver wouldmanage.Theseautonomous trucksarealreadybeginningtorun under“supervisedautonomy,”and itisonlyamatteroftimebefore thatsupervisionbecomes redundant.Iftheyare appropriatelydesignedandtested, thesevehicleshavethepotentialto besafer,lessexpensive,andeasier tomanagethanvehiclesthatare operatedmanually.Consequently, thismeansthatoperatingexpenses becomelower,roadshaveahigher safety,andvehicleoperatorscan findnewpositionsatahigher levelandwithbetterremuneration intheirrespectivecompanies.
3.RealTimeAnalytics
Realtimeanalyticsisthe disciplinethatapplieslogicand mathematicstodatatoprovide insightsformakingbetter decisionsinaquickerfashion.For someusecases,realtimesimply meansthattheanalyticsis completedwithinafewsecondsor minutesafterthearrivaloffresh data,makingitseemalmost instantaneous.Withtheadventof
RFIDchips,gettingthisrealtime datahasbecomeeasier AnRFID meansRadiofrequency identificationwhichuses electromagneticfieldsto automaticallyidentifyandtrack tagsattachedtoobjects.Managers andindustryleaderscaninform customerspreciselywheretheir productsareandhowlongitwill takeittoreceivethem.Theycan identifyandpredictissuesand hurdlesbeforetheyhappen.Even iftheywereunabletopredict,it givesthemachancetofixand resolvethemfaster Andtheycan evenpinpointdisruptionsin productivityorefficiency,helping themtocreatetheperfect companyfromthegroundup.
Itishardtopinpointeverymajoror minorobstacleinsupplychainor logistics.Thereisalwaysa possibilityofablackswaneventon thehorizon,liketheCovid19 pandemic.However,even consideringthemostunexpected events,thelogisticsindustryisgoing tokeepadvancingandcomeupwith newestandbetterwaystohandle unpredictablesituations.Ifyouarea businessownerandwanta competitiveedgeoverothers,you mustkeeponethinginmind, withoutefficientlogistics,itisnigh impossibleforabusinesstowinthe profitabilityorsuccesswar
Editor'sPick The10MostSuccessfulLogisticsCompanies2022 21
Ceyline Shipping Services Pvt. Ltd.
The Logistics Industry Trailblazer Challenging and Redefining the Market Status Quo
Flogisticspartnercanbequitea hassle.Whilethemarketis overflowingwithfirmsthatprovide logisticassistance,fewgemsmove awayfromthe'one-size-fits-all' approachtoideatesolutionsthatare bothnovelandbefittingtoyourneeds. CeylineShippingisonesuchrare logisticsbrandthatcreatesalegacyof excellenceintheindustrywithits comprehensiveshippingsolutionsand unwaveringcommitmenttotheclient. Fromhandlingcargoshipmentsvia multimodaltransportmeansto streamliningsupplychainmanagement anddistributionoperations,whilealso simultaneouslyjumpingthroughthe customhoops-CeylineShipping Servicesdoesitall.
indingtherightcomprehensive
largestinternationaltransportand logisticscompaniesinIndiathatare cateringtoanextensiverosterofboth nationalandinternationalclients.
CatalysingChange
Eversinceitsinceptionin2008,Ceyline Shippinghashelpedredefinethe standardsofthelogisticsindustrywith itson-timedeliverysolutionsthatcover bothnationalandinternationalwaters. Therelentlessdedicationofthe companyanditshardworkingteamof employeeshashelpeditsecureanace marketposition.Championingboththe servicesandcustomermanagement domainswithequalgusto,thecompany nowstandsrecognisedasoneofthe
Whilemostlogisticssolution providersfocusonmaintainingthe statusquoandstrictlyadheringtothe existingindustrystandards,Ceyline Shippingbelievesthatwecando better.Settlingforthemediocrewas neveracompromiseCeyline Shippingwouldaccept.Tothisend, thefirmembodiesarelentlessdrive todeliverlogisticssolutionsthatwill notjustsatisfyclients,butexceed theirexpectations.Craftedwiththis mission,thecompanyaspiresto becomeamarketleaderinallmodes oftransportationsolutionsandvalueaddedlogistics.
MeetingtheHarbingerofChange
AstheCommercialDirectorof CeylineShipping,PrarthanaShinde hashelpedeffectivelyboostthe competitiveedgeofthefirm.Having servedastheCommercialIn-Charge CoordinatorforForbesSea ConsortiumPvt.Ltd.andasaCPM DCentralPurchaseManagerfor AhlersBelgiumandBusiness
DevelopmentManagerforAhlersIndia, Prarthanacomeswithdistinctive knowledgeandon-groundexperience.
ServingastheCommercialDirectorof theventuressince2008,shehashelped itgrowfromstrengthtostrength.With herunmatchedanalyticalskills, Prarthanatriestopeerunderthesurface togettotherootofaproblem.She believesthatrealandeffectivesolutions canonlybeideatedbytakinganuanced approach.Underherastuteguidance, Ceylineshippinghasbecomethetopmostone-stoplogisticssolution providerinthecountry.
AnImpressiveandComprehensive ServiceBasket
ContainerServicestotheCommon WealthofIndependent(CIS)StatesThecompanyoffersmultimodal transportationservicestoover300 regionsinRussia,CIS,CentralAsia, Mongolia,andUkraine.Theinnovative routingsolutionsprovidedbythefirm ensureon-timedeliveries.
ISOTankServices-Forliquidcargo transferslikepharmaceuticalproducts andhazardousliquidchemicals,Ceyline Shippingoffersindustrial-gradeISO tanksandFlexitanks.
‘‘ ‘‘
NVOCC-thecompany'sNon-Vessel OperatingCommonCarrierservices currentlycovertheIndiansubcontinent, theGulf,andtheFarEast.
- Prarthana Shinde
HeavyLiftsandProjectCargo:The firmoffersarangeofheavyliftsand projectcargoservicesacrossvarious industrialverticals.Itcantransport breakbulk,heavyliftandhighvalue cargousingRoRoandLoLovessels
Thecontentmentoftheclientisourtopmostpriority.That'swhyourslogan thdefineswhatwedobest–watercover3/4 oftheworld….Wecovertherest
The10MostSuccessfulLogisticsCompanies202224
Prarthana Shinde Director Ceyline Shipping
whereverpossibletoensurethatyour cargomovessafely.
AirCargo-CeylineShippingalsooffers anextensiverangeofinternationalair cargosolutions.Thecost-effective,yet efficientsolutionsdesignedbythe companyensurethatyourcargotravels inthesafestwaypossibleandreach theirdestinationsontime.Thereliable door-to-doorpickupandpunctual deliveryschedulehasmadethe companyaleadingchoiceintheair freightforwardingsector.
Thecomprehensiveandintegrated supplychainsolutionsofferedbythe firmensurethathaveaccesstoquality logisticsserviceswithoutmounting overheadcosts.
Apartfromcoveringthesekeyservice verticals,thecompanyalsooffersits clientsanextensiverangeofcustomised warehousinganddistributionsolutions. Withover2millionsquaremetersof distributionandconsolidationcentres locatedtoclosetomajorhubregions,the firmprovidesarangeofvalue-added servicestoitsclients.Fromvendor managementandwarehousesite consultancyservicestoITinnovation, thecompanyhasyoucoveredonfronts withitsagileandingeniousapproachto logistics.WithaseparateCFSshedand aninsuredBillsofLading,thefirm ensuresthatyouarewell-protected againstanyexigencies.
ATeamofDedicatedExperts
Withyearsofexperienceinthefieldof freightmanagement,theteamatCeyline Shippinghasaproventrackrecordof excellentprojectmanagementandontimedeliveries,nomattertheshape, size,weightorcomplexityofthecargo. Sinceclientsreceiveassistancefrom thisteamineverystepofthe shippingprocess,theycanrest assuredknowingtheircargoneeds willbeefficientlyhandled.
ACustomer-FirstApproach
Everylogisticsolutionideatedby thecompanyisgearedtowards privilegingtheneedsoftheclient. Sincenotwoclients'needscanbe identical,thecompanybelievesin tailoringitssolutionstomeettheir specificneedsinsteadofforce-fitting
From Europe to Central Asia, we cover it all! As a comprehensive logistics support provider, we look beyond the bare minimum to give our clients every tool they need to deliver excellence to the consumers
- Prarthana Shinde
‘‘ ‘‘
CustomsClearance-Thefirmtackles thecustomsbattlewithtailored solutionsbycombiningitsmultimodal transportationserviceswithitsown CustomsHouseBrokerageservice.With all-roundexpertiseintheimport-export market,theteamofprofessionalsat Ceylineefficientlyhandleseveryaspect ofthefreighttransportationprocess.
Third-PartyLogistics-Withan extensiveandultra-efficientnetworkof third-partywarehousesanddistribution, CeylineShippinghelpsyoureachyour clientsanywherearoundtheworld.
AnAll-RoundLogisticsNetwork
Withatotalof11branchesspreadacross thelengthandbreadthofthecountry, CeylineShippinghasensuredthatits qualitylogisticssolutionsreachclients farandwide.Whiletheglobalshipping networkoftheventurehasreacheda worldwidestatus,inIndia,thecompany functionsthroughbranchesinDelhi, Ludhiana,Kolkata,Mundra,Kandla, Ahmedabad,Chennai,Tuticorin, Visakhapatnam,andHyderabadwitha deliverynetworkcoveringthewholeof India.
solutionsintoacookie-cutter approach.Thus,thecompany believesinfirstunderstandingthe client'srequirementsbefore proposingsolutions.Thisdedicated approachofthecompanytoclient satisfactionandservicefulfillment hasearneditadistinctivemarket niche,makingitthefirstchoicefor clientsacrossindustryverticals.
The10MostSuccessfulLogisticsCompanies2022 25
What It Is to Lead?
Leadersmakeorganisations thepowerhousesthatthey are.Themoresuccessfula leader,themorepowerfulthe institution.Likeaship'scaptain, theyarethevisionariesthatsteer theircompanytowardssuccess, seizingopportunities,avoiding pitfallsandmotivatingemployees.
Agoodleaderisacombinationof charisma,enthusiasmandselfassurance.Theytranscendtitleslike "boss"and"manager";rarelyare theyseenasthestereotypicalboss. Instead,employeesreverethemand lookuptothemforguidance.
Itmayseemlikepeopleareborn withsuchgifts,thatthesetalentsare inherentandcannotbeacquiredby hardworkandperseverance. However,thatisnottrue.Thetruth isthattheseskillscanbepickedup byanyone.Ofcourse,oneneedsto investtimeandenergy,butwith enoughpatienceandpractice,you canbecomeagoodleader!
1.Integrity
Onewaytomakeawork environmentproductiveand positiveishavingleaderswhoact withintegrity.Integrityinleaders referstobeinghonest, trustworthy,andreliable.Itisof greatimportanceamongthetoplevelexecutiveswhoarecharting thecourseofthecompanyand makingchallengingdecisions. Leaderswithintegrity,toputit simply,dowhattheysay.Theyare notafraidtoownuptotheir mistakes.Ontheotherhand,abad leaderhidesthem,blamestheir team,ormakesexcuses.Integrity alsoinvolvesadheringto companypolicies,usingcompany timeandresourceswiselyand withoutdeceit,andcultivatingan atmosphereoftrustandrespectin theworkplace.Moreover, employeeswhoworkunder leaderswithintegritythemselves displayintegrity Animportant pointtonoteisthataleader's behaviourisareflectiononnot onlytheirownreputation,butalso onthereputationofthe organisation.
2.Delegation
Oneofthemostdifficulttasksthat agreatleaderhastodois delegationoftasks.Infact,itis thetransitionfromleadingtk delegatingthatishard,andonly greatleaderscanachievethis. Itmayseemcounterintuitiveat first.Doingeverythingyourself andkeepingyouremployees relativelylessoverloadedmay earnyoutheirpraise,butitis eventuallygoingtoburnyouout. Intheshortterm,youmayhave thestamina,butinthelongrun, youwillgraduallyrunoutoffuel andyoumayendupwithnot enoughenergytocompleteyour owntasks.Moreover,havingset suchahighceiling,youwould effectivelybedoomingyourselfto atleastgetthatmuchworkdone.
Thus,delegationiscrucial.The goalisn'tjusttofreeyourselfupitisalsotokeepyourworkforce evenlyloadedsothatnoone employeeisoverloaded.Thisalso helpsthegrowthofemployees. Bydoingeverythingyourselfyou aretakingawayimportant
The10MostSuccessfulLogisticsCompanies202226
experiencethattheemployee wouldinsteadgainforhisown personalgrowth.Thebestleaders delegateeffectivelytobuildtrust andrespectwiththeiremployees.
3.Gratitude
Gratitudeisapowerfulleadership skillthathastheabilityto transformyourorganisation.Itis usuallyunderappreciatedand underutilised.Therehavebeena numberofstudiesthatdirectly correlategoodhealth,higher productivityandpositivework
environmenttogratitude.Thus, whenyoucreateathankful atmosphere,youarecreatinga teamthatcannotonlysurvivebut thrive!
Gratitudeisallaboutappreciating thepeoplethatmakeupyour organisation.Inthemidstof endlessdeadlinesandmundane boardmeetings,itcanbedifficult totakeoutsomeextratimeto acknowledgetheirhardwork. However,itiswellworththe investmentandwillpaydividends
torecognizewhenateammember hascompletedaproject, overcomeamajorhurdleorhita milestone.Afterall,feedbackis essentialforgrowthinan organisation.
Therearemanytraitsofasuccessful leader.Herewehavecoveredonlya few,barelyscratchedthesurface. Eventhesemayseemdauntingto some.However,implementingeven oneoftheseineverydaylifecando wonders.Thekeyisconsistency.
Leadership The10MostSuccessfulLogisticsCompanies2022 27
R-2, Periwinkle soc., opposite Supreme HQ, Baner, Pune Maharashtra 411045 Your views are welcomed at editor@theleadersglobe.com Mail us for the SUBSCRIPTION enquiry at editor@theleadersglobe.com SUBSCRIBE 1Year $250.00 $70.00 3Month6 Months $130.00 1Month $25.00 12Issues 03Issues06Issues 01Issue
PERFECT COUPLE ISN’TAMYTH
Not when its your brand and our expertise
When we infuse our knowhow to your brand, it gains bulk to battle competition.Your brand has a ready market, we push to expand the boundaries. Your brand has the product, we extend the product line. Your brand has the operational framework, we add the technology engine to upgrade its efficiency
When your brand gets under our wings, we make sure it grows as we study it individually to chart out its path to maturation. Without compromising the current image, we work from facelift to on-time last mile delivery.
We have been doing this for more than a decade. Hence when your brand unions with us, you know there is only one outcome - success.
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Leaping Business LOGISTICS through Latest TECHNOLOGIES
Technologyisbringingaboutchangeinallwalksandaspectsoflife.Beitsomethingassimpleasacoffee machineorsomethingasgrandasrocketscience,technologyisresponsibleformassiveadvancementsinall fields.Andlogisticsisnodifferent.Itisquiteobvioustheeffecttechnologyhasonlogisticsandsupplychain.
Megacorporationsareearningtremendousprofitsallthankstotechnology.Butwhatislogistics?
Today'sbusinessrunsonlogistics.Inthecurrenteraofglobalisationandbusinessesoperatingworldwide,logisticsis thefundamentalaspectofanyorganisation.Itistheprocessofplanningandexecutingthetransportationandstorageof goodsinanefficientmannerfromthepointoforigintothepointofconsumption.Theaimoflogisticsistomeet customerrequirementsinatimelymannerandatthesametimenotsacrificingthevasteffectivenessoftheoperation.
The10MostSuccessfulLogisticsCompanies202230
Initially,theideaoflogisticswas mainlyinvolvedinthemovementof militarypersonnelandequipment. Whilelogisticsisasimportantas everinthemilitary,thetermtodayis morecommoninthecontextof movementofcommercialgoods withinthesupplychain.
Fromself-drivingdeliveryvehicles andwarehouserobotstotime–and cost–savingdatainsights,hereare someofthecommontechnology trendsthataretransforminglogistics anditsmanagement.
1.Automation Automationisaverycommon termthatisbeingusedintoday's world.Automationcanbe explained,simply,asawayof gettingridofmundane,repetitive tasks.Thereisnodoubtthatifany fieldofworkhasmundane, repetitivetasks,itislogistics.It involvesallsortsofmoving, transporting,loading,unloading, keepingandmakingschedules etc.Tasks,thataremoresuitable byautomotivedeviceslikerobots andcomputers.Thisnotonly freesuphumansfromsuchtasks, butalsohaswideranging advantages.Forexample,thereis lesshumanerror Automatic unloadingandloadingdoneby selfdrivingforkliftscanreducea lotofwastageandbreakageas theseoperatewiththeutmost precision,somethingthateventhe bestforkliftdriverlacks.Atthe sametime,theseautomatic devicescandotasksthatcannot bepossiblebyhumans.For instance,handlingheavyitems.
Thesedevicescanworkall aroundtheclockandeventhe harshestclimatesandlocations. Thiscanreduceconsiderable amountsofwarehousecosts,as theycanbesetupinremote locations.
2.ArtificialIntelligenceand MachineLearning
Anothercoupleofcommonterms intoday'smodernera.Artificial IntelligenceandMachine Learning.Commonlyreferredas AI/ML,theseconceptsare transformingtheworldrapidly
AiandMLareusedtopredictand forecastfuturetrendsbasedon historicaldata.Themostcommon applicationofAIandMLisin weatherforecasting.TheAIand MLpredictionmodelsareusedto figureoutthepatternofweather intheupcomingdays,basedon historicaldataaswellasother factorslikecurrentweather conditions.
Thesamecanbeappliedin logisticsaswell.TheuseofAI andMLtoidentifyeverylink withinthesupplychainissetto continue.AI,whenusedfor decision-makinginthesupply chain,reduceshumanerror.AIin warehousemanagementmakes theplanningprocessmucheasier byspeedingupanalysistime.
Inthesamevein,demand predictionisbeingmademuch easierdespitehavingtofactorin multipledemand-influencing considerationsandpast
experiences,asAIwillcompileall reliableprognosisquickly.Last milelogisticsanalysisand optimization,supplierselection, andworkforceplanningare processespoweredbyAIandML.
Inshort,AIandMLoffervisible resultsandareusefultoolsin solvingsomeofthemostcomplex issuesinlogistics.
3.Blockchain
Wheneverwehearblockchain,we immediatelythinkof cryptocurrency.However,thatis notitsonlyapplication.
Blockchaincanbeusedasa decentralizedledgertechnology whichhasthepotentialto revolutionizethelogistics industry.Thewayitworksisit removesmultiplelayersof complexitythroughsecure, transactionallinksthatare transparent.Theresultisthat blockchainscantakethe paperworkoutofbills,reduce delays,avoidfraud,andgetridof costsacrosssupplychains altogether.
Atthemoment,blockchain technologyhasmanyhurdlesthatit mustsurmount.Itsassociationwith questionablecryptocurrenciesandits scalabilityissomethingthatneedsto beaddressedwithpropercare.But looktothefuture,andthesafe interconnectivityofferedby blockchaincoulddrasticallyincrease paymentspeedsandbringagreater degreeoftransparencytoanindustry thatcanbefrustratinginits bureaucraticcomplexity
Technology The10MostSuccessfulLogisticsCompanies2022 31
Crest Container Line: Spearheading Modern Supply Chain and Logistics
tisamustforthemodernera
Isupplychaintoevolvetomeet newdemandsandsupplychain challenges.Atthesametime,supply chainmanagersneedtoplanin advancetokeepeverythingflowing smoothly Acombinationof consumerexpectations,multiple routestomarket,international complexities,andnumerousother factorscreatessignificantchallenges throughoutthesupplychain network.Keepingtheseinmind, CrestContainerLinesPLtddelivers solutionsthatensurethatsupply chainsoftheirclientsarenever compromised.Theyworkalongside theirclientstobuildresilientsupply chainsinordertomeetbusiness goals.Thiscommitmentto managingtheirentiresupplychain leadstoreducedcosts,improved servicelevels,andgreater operationalefficiencyinyour business.Theirintegrated technologysolutionsalsoensure end-to-endsolutionssocustomers canproperlyplan,procure, manufacture,anddeliveryourgoods tothedoorstep.Theyalsoprovide
PurchaseOrderprocessingthatleads tocontinuouscontrolofcustomer's shipmentssothattheycanavoid revenuelossandsavecostsfrom earlyorlatedelivery.Inadditionto these,CrestContainersprovide Ocean,Air,andRailfreight,along withdomestictruckingandriver barging.Theyalsoofferwarehousing flexibility,storage,andhandling whichisparamounttosupport businessoperationsanddemands. Theirwarehousingsolutionsare industryspecificandthemostcost efficient.Fromfulfilmenttostorage, tofree-tradezonefacilities,they investintherightwarehousing infrastructurefortheirclients.
BurningTheMidnightOil
ThepeopleatCrestworktirelessly togeneratespecialrateagreements withallmajoroceancarriersand airlines.Theyhavesold68,000FEU in20-21.Theirnetworkspansthe worldwithtradelanespecialisation intransatlantic,transpacificand SouthEastAsianroutes.Theyfigure outthebestroutesandpartnerships toofferinnovativesolutionsthat
benefittheirclients.Theybelieve thatwhentheyexceedtheir customer'sexpectations,theyhave servedtheirpurpose.Crest Containersalsohasgooddigital presence,andaretech-savvy They areabletostayaheadofthedigital curvebyleveragingreal-time visibilityofthesupplychain, trackingandtracing,scheduling viewing,costing,andpayment processingalldonebyatouchof theirfingertips.CrestContainersis highlysynergised,andservesa numberofcustomersfromvarious industrybackgrounds.Beitfashion, homedecor,automotive,agriculture, renewableenergy,Crestservesall. Thisallowsthemtobecreativein implementingtheirinnovative solutions,whichdirectlycreatesreal valuefortheirclients.Theyhavea veryvisibleglobalfootprintwith over19officesworldwide.Ontopof that,Crestisamemberandlicence holderofleadinglogistics associations®ulatoryentities;a testamenttotheirintegrityand commitmenttoquality.
IndustryPioneering Achievements
CrestForgesstrategicpartnershipsowe canofferyougreateroperational efficiencyvalue
Crestalwayshasbeenstrivingfor findingnewsolutionsandbeonthe frontierofsolutionsand technologies.LongyearsbackCrest developedasupplychainforimports intoNorthAmericausingriver barges,wherecargofrombiglotsof containersistransloadedintoriver barges,andismovedusingtheriver networktovariousplaceswithgreat
FouzeFarhanAlKamil
‘‘ ‘‘
-
The10MostSuccessfulLogisticsCompanies202232
costeffectiveness.Whentheglobal containerpricesweresoaring,Crest developedshippingOrganic productsusingBulkVesselsgiving enormouscostadvantagetobuyers alongwiththespacetoloadasmuch asbuyerscouldorder.Cresthashigh techcustomerconnectedtechnology solution“e-freight”forcustomersto checkpricesonline,makebookings dodocumentationprocess,print Billsofladingandhavevisibilityof theirshipmentsonline.
ClimbingUpMilestones
Together
WhatmakesCrestgreatisnotonly itspurposeandstrengthsbutalsothe teambehindit.Theystrongly believethatthebestsolutions requirethebestmindsinthe
Fouze Farhan Al Kamil President & CEO
business.TheChairman&President oftheboardisFouzeFarrhanAl Kamil.Hecompletedhiseducation inSupplyChainManagementat UniversityofMaryland.Apartfrom Crest,heisalsodirectlyinvolvedin creatinganSCMvisibilitysoftware toolandisactivelyconsultingon severalnon-conflictingprojectsin WestAsia.Withover20plusyears
-FouzeFarhanAlKamil
‘‘ ‘‘
ofexperience,hisspecialtiesinclude SCMSolutionprovider,trouble shooter,R&Don3PLand5PL, amongotherthings.
ThePlanforTheFuture
Intoday'sworld,aworldbuilton technologyandglobalisation,the thoughtofnothingbeingtransported ordeliveredseemsabsurdand downrightimpossible.Thanksto logistics,distributionisnowprompt andefficient.Supplychainplaysa crucialrole,ifnotparamountrolein theeconomyofanationby generatingemploymentand contributingtoitsGDP.Itis estimatedthatthegloballogistics marketwillreachawhopping15.5 TrillionUSDbytheyear2023in termsofrevenue.CrestContainersis attheforefrontofthismassive expansion,drivinghomethe importanceandatthesametime supportingsaidmarketwiththeir advancedtechnologyandtheir immensenetworking.Thechanging customerrequirementsareakey factorinshapingthetechnologies usedbytheindustry.Technological advancementsbringadramatic influenceonthefutureoftransport industry.Crestissupportingtheir customerstogrowtheirbusinessby providingtheirindustryexperience andtechnicalknow-how.Hence,the integrationoflogisticsand technology.
Ourexpertsarecommittedtoprovidingthe bestsupplychaininsightswitharound-theclockservicetosupportotherbusinesses
Crest Container Line P Ltd
The10MostSuccessfulLogisticsCompanies2022 33
Towards
in Innovation &
Headway
Revolutionising Technology
2022 The10MostSuccessfulLogisticsCompanies202234
Technologyandinnovation havehelpedhumans intersectmanyworlds.They bothgohandinhand.Humanshave discoveredandmadenew innovationsfromtimeimmemorial. LikefashionTrendstechnology alsohastrendsthatinviteunique perspectives,empowerment, knowledge,awareness,accessand community,andsetamarkin society Technologyhasmadeour livesfaster,better,easierandalot morefun.Oneofthemainreasons fortheIndustrialRevolutionwas theinventionandapplicationof newtechnologies.Technologyhas nowtakenanewfaceafterthe COVIDpandemic,asdigitization increasedandmoreandmore servicesareprovidedonline.Every yeartherearenewertechnologies beingintroducedthatsetthemarket trend,thesamewaytherearemany technologicaltrendsthataredoing theroundsin2022like
ArtificialIntelligencePowered Cybersecurity
Thisisatechsolutionto safeguardcompaniesfrom cybercrimessuchasHacking, emailphishingscams,and viruses.AIisstillintrend becauseofitsimageandspeech recognition,navigationapps, smartphonepersonalassistants, ride-sharingapps,andalotmore. Artificialintelligenceisalsoused toprovidepersonalised recommendationstopeople, basedontheirprevioussearches andpurchaseorotheronline behaviour.Siri,Alexa,selfdrivingcars,emailspamfilters, Netflix'srecommendationsare first-handexperienceofArtificial Intelligenceinourlives.A simplequestionansweredby AlanTuring,whethermachines can'think'establishedthe fundamentalgoalandvisionof artificialintelligence.
5-G 5Gisthefifth-generation technologystandardfor broadbandcellularnetworks, whichcellularphonecompanies begandeployingworldwidein 2019,andistheplanned successortothe4Gnetworks whichprovideconnectivityto mostcurrentcellphones.Verizon 5Gutilisesmillimetrewave technology.Thesemillimetre wavesexistonanextremelyhigh frequencyandareconsidered millimetrewavesbecausethe wavelengthrangebetween1and 10mm.5Gisbasedonamethod ofmodulatingadigitalsignal acrossseveraldifferentchannels toreduceinterference.By2025, 5Gwillaccountfor21%of mobileinternetconnections.This isasignificantjump,upfrom lessthan10%lastyear,asperthe latestpredictionsbytheGSMA. Themaindrivingfactorofthis
InnovationStrategy The10MostSuccessfulLogisticsCompanies2022 35
rapidadoptionwillbethe significantinvestmentbymobile operators,whichwilldedicate morethan80%oftheircapital expenditureonbuilding5G infrastructurebetweennowand 2025,accordingtothetelco industrybodyprediction.
Computingpower
Moreandmorebusinessesare nowadoptingcloudsolutionsas itistheon-demandavailability ofcomputersystemresources, especiallydatastorageand computerpower,withoutdirect activemanagementbytheuser
Thecloudoffersfaster innovation,flexibleresources, andeconomiesofscale.The internetactsasaninvisiblecable thatconnectseverything. Hardwarefailuresdonotresultin datalossbecauseofnetworked backups.Cloudcomputinguses remoteresources,saving organisationsthecostofservers andotherequipment.The numberofcloudstorage providersonlinearegrowingday bydayforexample,Instagram, Facebook,Gmailetc.Cloud computingmakesiteasierto sharefileswithseveralpeopleat thesametimeandhelpstostore alltypesofinformationinthe cloud,includingfilesandemails.
Quantumcomputing Quantumcomputersallow storageandprocessingofdata thatwecannotevencomprehend. Theysolvemuchmorecomplex calculationswhichwouldtake yearsonaclassicalcomputer
Theycanruncomplex simulationsandreplace laboratoryexperiments;they reducethecostofresearchand evenminimisetheneedfor humanandanimaltesting.
Quantumcomputinghashelped societyinvariouswayssuchas makingsmarterinvestment decisions,developingdrugs, vaccinesfaster,and revolutionisingtransportation.It isarapidlyemergingtechnology thatharnessesthelawsof quantummechanicstosolve problemsandprovidebetter information.
Automation Automationistheuseof electronicsandcomputer controlleddevicestoassume controlofprocesses.Theaimof automationistoboostefficiency andreliability.Inmostcases, however,automationreplaces labour.Repetitivetaskscanbe completedfaster Automating processesensureshighquality resultsaseachtaskisperformed
identically,withouthumanerror. Anditcanoperate24/7without anylossofenergyormotivation.
Forexample,Chopping,peeling, blending,mixing,etc.everything wasdonebyhand,butinthe presentworld,ithasbecome veryeasytocookandserve.The reasonisthatmostofthe appliancesthatweuseinmodern kitchensareautomatic.Power backupdevicesareanother exampleofautomation.When theregularpowersupplygoes off,deviceslikeUPS,inverters, etc.directlyconnectustothe storedbackuppower.
FurtherenhancementofTechnology willleadtoachangeinthetrendsin technologyandmoreandmore relevanttechnologywillbe introducedandusedaccordingly.
The10MostSuccessfulLogisticsCompanies202236
CompanyName KeyPerson
CompanyDescription
Director&
AstraZenecaisaglobal,science-led biopharmaceuticalbusinessandourinnovative medicinesareusedbymillionsofpatients worldwide
TheABCGroupDubashisarenownedIndian projectlogisticsandmulti-modallogistics solutionproviderthathasremainedoperational since1810intheindustry
CeylineShippingisaone-stoplogistics solutionproviderthatprovidesalltypesof logisticssolutionstomeetthediverse requirementsofitsclients
FarhanAlKamil
CrestContainerisasupplychainandlogistics companythathelpswiththetransportationand distributionofgoods
Emergelivesattheintersectionoffrontier technologies,businessstrategy,and internationaldevelopment
TheFreightgateTeamhasbeendeveloping Best-in-ClassLogisticsCloudsolutionsforthe freightindustrysince1994
18wheelLogisticsisathird-partylogistics, establishedin1989,headquarteredinCanada. Itofferswarehousing,transportation,copackingservices
MGNLogisticsisafull-servicefreight managementsolutionsprovider
John
OECMisatrustednot-for-profitsourcing partnerforOntario'seducationsector,broader publicsector,andothernot-for-profit organizations
uRouteispowerful,user-friendlytransportation managementsoftwaredesignedtotightenthe linkbetweenshippersandcarriers
Pascal
Manish
Prarthana
Perry
AstraZeneca astrazeneca.com
Soriot Executive
CEO ArdeshirB.Cursetjee&SonsLtd. abcdubash.com
Srivastava CEO CeylineShippingServicesPvt.Ltd ceylineshipping.com
Shinde Director CrestContainerLinesPLtd crestcontainers.com
Fouze
President&CEO Emerge http://www.emergetechlab.com
LuciaGallardo Founder&CEO FreightGate freightgate.net
MartinHubert CEO 18WheelsLogistics 18wheelslogistics.com
Wong Founder LynneWalmsley CustomerRelationManager MichaelKotendzhi COO MGNLogistics,Inc mgnlogistics.com
MatthewTelesca President&CEO Oecm oecm.ca
A.Sabo TracyBrown President&CEO uRoute uroute.net
JonathanSturtz Founder&CEO
Business Growth
achieved How can be with
BUSINESS
INTELLIGENCE
Today'sworldisallaboutdata. Allaspectsofourlivesare dependentondata.Infact, humanintelligenceitselfcomes fromdata.Whatwecallintuitionis simplypasteventslockedinour brainsthroughpastexperiencesor generationsofteachings.
Thisintuitionorgutfeelingiswhat manyentrepreneursand businessmenrelyonwhenmaking businessdealsorstartingtheir businesses.Whattheycallintuition andgutfeelingissimplythem subconsciouslymatching,assessing andworkingonacurrentscenario by
The10MostSuccessfulLogisticsCompanies202240
recallingasimilareventintheir past.Ourbrainisareallyfast computer,andwedon'tgettosee allthisprocessinginrealtime,and soweendupcallingitanintuition. Themajordrawbackhereisthat youneedtohavepastexperiences.
Inthenewageofbusinesses,this willnotwork.Weneedbetter modelstoanalyzeandmakesense ofdata.ThisiswhereBusiness Intelligencecomesintoplay.
BusinessIntelligencegathersand mixesdatafromvarioussources, analyzesitandprocessesittoget somemeaningfulinformationoutof it.
Insimpleterms,theprimary purposeofBusinessIntelligenceis toassistbusinessmenand entrepreneursmakebetterdecisions inrealtime.Ontheplusside,italso helpsinreducingoperationalcosts andimprovingefficiency. ThedifferentwaysthatBusiness Intelligencetoolscanhelpyour businessgrowarelistedbelow:
1.Enhancementofdecision makingprocess
Inthemodernera,businesses havemovedawayfromthe product-firstapproachand embracedthecustomer-first approach.Thisessentiallymeans thatbusinessesthatsuccessfully catertocustomerquerieswin theirbusiness.Andmore businessmeansmoregrowth. However,todothat,itis paramountthatfirstthey understandtheirexpectations. Oncetheexpectationsareclear, businessescanfulfillthose expectations.Withthehelpof BusinessIntelligencetools, organizationscannowcombine datafromdisparatesources, analyzeandassessthemtomake
businessdecisions.Thesole purposeofbusinessintelligence istogetyourorganizational informationstructuredand analyzable.Thebeautyhereis thatorganizationscannowput theirraw,incompetentand unstructureddatatouse,sotheir businessescanbenefitgreatly Inadditiontothat,thesetoolsare automatedandcanworkwithout humanintervention.Asaresult, organizationssaveontheoverall costspentonaccumulatingdata andanalyzingthemtoderive meaningfromthesame.
2.Improvementofcustomer service. Continuingfromtheabovepoint, anotherwaythatBusiness Intelligencecanhelpisby improvingcustomerservice. MayaAngelouhasrightlysaid, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel”. Thisis whatcustomerserviceisatthe fundamentallevel;customer experience.Ifacustomerdoes nothaveagoodexperiencewhile dealingwiththecustomer service,theyaremostlikelynot givingyoutheirbusinessagain.
Makinganimpressiononyour customersmakessurethatthey returntomakemorepurchases fromyouinthefuture.Eight percentofthecurrentcustomer basecangenerate40percentof yourentireincome.
BusinessIntelligencecanplaya pivotalroleincreatingagood impressionontheircustomers.
BusinessIntelligencetoolscan compilethedataofyour recurringcustomers.Withthe helpofthiscollecteddatayou caneasilyformulatenewor modifyexistingstrategiesfor
attractingyourcurrentcustomer basetomakemorepurchases.
Businessintelligencehelps businessownerstoprovide customerswithadatadriven experiencethatassistthemin keepingtheirorganizationalboat afloatamongsttheircompetition.
3.Improvementin productivity
Therearemanythingsthatcan hamperthesmoothrunningofa business.Someofthese examplesarebottlenecks, repetitivemundanetasks,lackof organizationordiscipline,no properformulatoprioritizetasks, etc.Asuccessfulbusinessisone thathasveryfewoftheseissues.
ThankstoBusinessIntelligence tools,thesecanberidofquite easily AgoodBusiness Intelligencetoolcanprovidea bettercustomerexperience.It willutilizethesalesperson'stime moreefficiently,makingthem moreproductive.The automationsoftheBusiness Intelligencetoolscanalsotake careofmanyrepetitivetasks suchasdailymonitoringand reporting,thusfreeingup employeeswhocanbetteruse theirtimeformorecomplexand skilledwork.Business Intelligencetoolsalsohas advantagesforthemanagement andseniorlevel.Theirautomated reportingandintuitive dashboardsallowsthemtotrack everysinglepieceofinformation regardingcontactsanddealswith justafewclicks.The centralizationofdatamakesthe customerdataeasilyaccessibleto managementandseniorlevelvia Cloud,thusreducingthe administrationtimeaswell.
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