New Castle | Henry County
Henry Community Health
TELESTROKE
Chamber Magazine Fall 2019
Health insurance: One more benefit for Chamber members
6
looking up successful businesses
IN MIDDLETOWN, MOORELAND & SPICELAND EMPLOY HUNDREDS IN HENRY COUNTY INNOVATIONS
INSIDE: Stellar Communities Program
Henry Community Health Nationally Recognized. Locally Preferred. Healthgrades Outstanding Patient Experience Award™ 2019 - 5 Years In A Row!
Among Top 2% Nationwide For Patient Safety and Patient Experience Healthgrades 2018
100 Top Rural & Community Hospitals 2019 - 3 Years In A Row The National Rural Health Association’s Rural Health Policy Institute iVantage Health Analytics The Chartis Center for Rural Health
100 Great Community Hospitals 2019 - 4 Years In A Row Becker’s Hospital Review
Our Passion Is Your Health
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Member advocacy is main directive for your Chamber
New Castle | Henry County
Chamber Magazine
I
t’s been about a year since I took over the leadership of your Chamber, and during that time I have enjoyed the opportunity to meet many members for one-on-one discussions. Early on, a theme emerged from those discussions, and it fits right in with part of the Chamber’s mission statement: Be an active voice for Chamber membership. After all, our slogan is, “Your success is our business.” To that end, we have continued some ongoing Chamber projects and instituted some new ones. Here are some ways that we have advocated (and continue to do so) for Chamber members and the community overall during the past year:
‘I hope to meet with more of you at your place of business or over lunch. Your opinions are an invaluable resource to the Chamber, and provide ample opportunities for improving our Shaun DuFault community.’ EXECUTIVE DIRECTOR
● Participated in workforce consortiums with Ivy Tech, Purdue Polytechnic, Eastern Indiana Works, Ball State University, and the state of Indiana, and held workforce seminars for employers and employees. ● Advocated for our members, addressing their needs in front of county and city councils. ● Participated in the Stellar Communities Program discussions on behalf of our members. (For more information about the Stellar Program, please read Chamber Board President Kevin Brown’s column in this issue of Chamber Magazine.) ● Conducted conversations with Public Health regarding ways to deal with the opioid crises from an employer’s perspective. ● Organized the Memorial Day parade, and are preparing for the annual Christmas Walk. ● Working to attract new businesses to increase networking opportunities. ● Partnered with members in encouraging best practices among our membership, including an Instagram workshop and human resources workshop. ● Organized a candidate forum for our community to interact with those running for elected offices. ● Held a Third-House Forum with our state elected officials and regional directors for our federally elected officials. ● Collaborating with Mainstreet New Castle and the Economic Development Corporation to promote economic growth in New Castle downtown and across Henry County. As time progresses, I hope to meet with more of you at your place of business or over lunch. Your opinions are an invaluable resource to the Chamber, and provide ample opportunities for improving our community. I hope you will take the time to reach out to me if you have concerns, questions or comments. As your Chamber director, I want what is best for you, our members, and will continue to advocate for you in any way possible. n Shaun DuFault is Executive Director of the New CastleHenry County Chamber of Commerce. 4 | CHAMBER MAGAZINE, Fall 2019
Volume 9, Issue 2 PUBLISHER Shaun DuFault, Executive Director, New Castle-Henry County Chamber of Commerce info@nchcchamber.com DESIGN AND EDITORIAL DIRECTION The JMetzger Group Juli Metzger | juli@thejmetzgergroup.com John Metzger | john@thejmetzgergroup.com www.thejmetzgergroup.com 765.744.4303 CONTRIBUTORS Writing: Doug Gruse Photography: Kurt Hostetler, Adam Sturm Design: Tammy Pearson To advertise, contact The JMetzger Group: 765.744.4303 | john@thejmetzgergroup.com For subscription information, contact Shaun DuFault at 765.529.5210.
Chamber Magazine: The voice of New Castle-Henry County Chamber businesses. It is a product of the New Castle-Henry County Chamber of Commerce and The JMetzger Group. These materials are the sole and exclusive property of the New Castle-Henry County Chamber of Commerce and The JMetzger Group, and may not be used without written consent. Copyright 2019: The New Castle-Henry County Chamber of Commerce and The JMetzger Group.
The JMetzger Group specializes in branded content, custom publishing and social media solutions. Learn more: www.thejmetzgergroup.com
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New Castle | Henry County
Chamber Magazine
W
TABLE OF CONTENTS
8
Stellar Communities
10
Chamber member insurance benefits
Telestroke collaboration 12
14
Meet six businesses
What is the important role of the Chamber?
Cash Bonanza ON THE COVER:
18
20
Melissa Kissick of Draper in Spiceland. Photo by Kurt Hostetler. Inset, top: Amanda Brookbank, Dr. Emily Luerssen of Henry Community Health in New Castle. Photo courtesy of Henry Community Health. Inset, bottom: Brianna Chapman of The Flower Girl in Middletown. Photo by Kurt Hostetler.
6 | CHAMBER MAGAZINE, Fall 2019
Workshops offer valuable lessons orkforce and talent are critical to business success and community prosperity. The current low unemployment rate further magnifies the importance of both. The topic appears regularly in state and national media, employer surveys and in personal conversations. Based on local business feedback, the New Castle-Henry County Chamber of Commerce recently created and offered two workforce development workshops held over an extended lunch hour (11:30 EDC DIRECTOR a.m. to 1p.m.) on September 26 and October 3. The content was sharp, relevant and applicable. The October 3 session highlighted resources available from Eastern Indiana Works, New Castle Career Center, Ivy Tech, Purdue Polytechnic and local HR Consultant Cindi Kiner. According to Wharton’s Peter Cappelli, “Data from the U.S. Census shows that the vast majority of people who take new jobs already have one and Corey Murphy most of those report that they were not actively seeking a new job when they made the switch. One point to note about this is that the reason we have so many vacancies is because we are filling jobs held by people we could not retain.” Retention is so critical to business success. I want to share some lessons learned from the September 26 session “Hiring for Keeps.” Nicole Murphy, MBA, SHRM-CP with the Henry County REMC led off with the importance of employee engagement. Gallup reports the benefits of employee engagement include fewer safety incidents and higher profitability. Murphy focused on authentic two way communication between manager and employee as a practical way to improve employee engagement. A brief video clip from the movie Office Space provided a humorous example of an employee that was definitely not engaged! Justin Helman with Focal Point Business Coaching followed up with a conversation about victor/victim mentality. A victor thinks above the line and a victim is below the line. Above the line thinking is described with the acronym PROVE: Positive, Responsibility, Ownership, Vision and Excellence. Below the line thinking (bad) is described with the acronym BENDS: Blame, Excuse, Negative, Denial and Scarcity. This lesson is applicable to all players in the workforce arena: owners, managers, supervisors and employees. A business owner or manager with the Bends (always thinking below the line) is going to struggle to attract and retain quality employees. Small business owner Jerry Townsend with Townsend Appliance gave a powerful talk on his role as protector of his employees. If he protects his employees they are more likely to represent his business positively with the customer. Townsend focuses on attitude, environment, communication and competitive compensation. Christy Abbot with the DIY Group shared their unique attendance policy. Basically, there isn’t one. However, poor attendance will not lead to promotions or advancement. As a result, for example, single parent employees are not forced to choose between caring for sick kids and losing their job. Abbot encouraged attendees to meet their employees where they were at and provide incentives for improvement. The people who implement these lessons learned will be employees and employers of choice and Henry County will benefit. n Corey L. Murphy, CEcD, serves as President of the New Castle Henry County Economic Development Corporation.
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iue.edu CHAMBER MAGAZINE, Fall 2019 | 7
Stellar Communities proposals offer exciting potential for region’s future
I
n April of this year, the Knightstown, New Castle and Henry County region was named as a finalist in the annual Stellar Communities Program. The program is a multi-year, multimillion dollar investment initiative led by Indiana’s Office of Community and Rural Affairs and made possible through a partnership of various state agencies. The 2019 Stellar Communities Program designation will be announced on December 5, 2019, with the designee receiving approximately $22 million.
BOARD PRESIDENT
Kevin Brown
‘The impact of the proposed projects on the entire region is apparent. Communities throughout Henry County would benefit, creating a safer, more livable region.’
Named “Safe and Welcome,” our region joined three other finalists for the program, and was assisted by Ball State University’s Indiana Communities Institute in the planning stages with project alignment and data analytics. Purdue University’s Center for Regional Development will assist the designated community with long-term sustainability efforts and project implementation. But even if Safe and Welcome is not named as the designee, we have already come out a winner: Beginning this year, the finalist regions will be eligible to receive a portion of $1 million, to be used towards the advancement of their regional development plans. Another benefit to our community: The Safe and Welcome plan is the result of months of collaboration, planning and discussion that clearly illustrates what happens when people get involved and start asking tough questions.
8 | CHAMBER MAGAZINE, Fall 2019
More than 50 people were actively involved in synthesizing the information gathered from more than 200 residents through public meetings and online surveys. Safe and Welcome goals: ● Addressing safety issues, including incomplete or damaged sidewalks and deteriorated buildings - both residential and commercial; ● Enhancing recreation and tourism options, through increased trails and park improvements; ● Providing community services through additional health services, after school programs, and a makerspace.
THREE SAFE & WELCOME PROJECTS The Safe and Welcome plan lists about 25 specific projects. Some of the high-impact proposals:
NEW CASTLE SIDEWALKS: This $1 million project calls for seven areas to receive sidewalks that would provide muchneeded safe routes for citizens, connecting them to businesses on State Route 3, the hospital, group homes and schools. HOOSIER GYM CORRIDOR IN KNIGHTSTOWN: This $600,000 project calls for new lighting, sidewalks and curbs at the historic Hoosier Gym, which would offer an increased amenity for tourism. It would also boost quality of life for residents of the adjacent senior community. YMCA AFTERSCHOOL EXPANSION: This $1.6 million project would expand the YMCA building to keep pace with the growth of the Y’s programming. The expansion would allow for after-school programs dedicated to increased teaching of STEM: Sciences, Technology, Engineering and Math. The projects noted here barely scratch the surface of the proposal, and when viewed as a whole, the impact on the entire region is apparent. Communities throughout Henry County – including Spiceland, Middletown, and Kennard – would benefit, creating a safer, more livable region. To get a more complete picture of the scope of the plan, please visit the website: safeandwelcome.org n Kevin Brown is president of the Board of Directors for the New Castle-Henry County Chamber of Commerce.
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CHAMBER MAGAZINE, Fall 2019 | 9
insurance Chamber adds health
to member benefits
H
‘Chambers want to offer insurance plans because they believe it is a good benefit for their members, and we have already taken a lot of applications for groups.’ — Josh Estelle
Comprehensive health insurance program for groups under 50 launches in Henry County STORY BY DOUG GRUSE
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PHOTOS BY KURT HOSTETLER
ealth care expenses can be daunting for a small business. When the Affordable Care Act was enacted in 2010, many small business owners complained that the law created to provide affordable health care access to all actually ended up costing them more money.
10 | CHAMBER MAGAZINE, Fall 2019
The Chamber’s new Lifestyle Health Plan offers multiple affordable health insurance plans with a focus on wellness. “Health insurance is one of the leading costs for doing business in the region,” said Shaun DuFault, executive director of the New Castle-Henry County Chamber of Commerce. “If we can help our members obtain health insurance that makes sense economically and still offer what employees need, it is a win-win for our business community.” The New Castle-Henry County Chamber is making it easier for its member businesses to navigate the complicated process of securing health insurance coverage through an innovative program designed specifically for small business owners and their employees. The Chamber’s new Lifestyle Health Plan, which launched in the first quarter of 2019, offers multiple affordable health insurance plans with a focus on wellness. Pfenninger, Claxton & Estelle Insurance Group worked with the Chamber to develop the program, which is administered by the Medova Healthcare Group and reflects recent changes to the Affordable Care Act. “The federal government expanded the rules last year to allow more diverse groups like Chambers to offer affinity plans,” said Josh Estelle, owner and account executive with the insurance group. “The change has enabled coverage for businesses with as little as two employees.” According to Estelle, the plan is a good fit for the
majority of small businesses. “It allows groups under 50, especially smaller groups, the ability to obtain an underwritten health plan and get a better rate — if they have a good to average health-history makeup within their group,” he said. DuFault is happy that the Chamber was able to add health insurance to its current member benefits, which include a workman’s comp plan with Accident Fund Insurance. Chambers nationwide have started the process of developing insurance plans, and the New CastleHenry County Chamber has been an early adopter on a local level. “Chambers want to offer insurance plans because they believe it is a good benefit for their members, and we have already taken a lot of applications for groups,” Estelle said. Estelle is confident that business owners will be pleased with the coverage and flexibility. “It’s a pretty comprehensive program,” he said. “Each employer can choose from 24 to 28 plans, and it has a dental and vision option.” A number of local businesses have already signed up for the program, which only takes about two to three weeks from the time of application to complete the underwriting process. “It has gotten a fair amount of traction right out of the gate,” Estelle said. “It is doing quite well.” n
SAMPLE MEDICAL RATES
Lifestyle Health Plans can be tailored to individual needs and budgets, but here is a sampling potential rates and deductibles.
HealthyChoice Healthy100 HealthyValue HealthyConsumer Plan Option ($1,500 deductible) ($3,000 deductible) ($6,850 deductible) ($5,000 deductible) Employee Only
$395.08
$370.18
$311.25
$300.05
Employee/Spouse
$849.42
$795.89
$669.19
$645.10
Employee/Child(ren)
$770.41
$721.85
$606.94
$585.09
$1,173.39
$1,099.43
$924.41
$891.13
Family
Each client group will go through underwriting. Premiums may be higher or lower, based on underwriting results.
Learn more:
Joshua P. Estelle, CIC, CWCA, CSRM
Pfenninger, Claxton & Estelle Insurance
765-529-6400 josh@pceinsure.com
CHAMBER MAGAZINE, Fall 2019 | 11
Henry Community Health & St. Vincent Health
Telestroke collaboration
A
STORY AND PHOTOS PROVIDED BY HENRY COMMUNITY HEALTH
stroke, or brain attack, happens when blood flow to your brain is stopped. It is an emergency situation. Call 911 if you think you might be having a stroke or stroke symptoms. The brain needs a constant supply of oxygen and nutrients in order to work well. If blood supply is stopped even for a short time, it can cause problems including paralysis, inability to talk and loss of memory. That’s why it is so important to quickly get emergency help.
Quick Stroke Diagnosis & Treatment Critical
Fortunately, patients who come to the Henry Community Health Emergency Room can receive quick diagnosis and treatment recommendations in coordination with a neurologist from St. Vincent Health. “Our telestroke collaboration with St. Vincent gives us that edge as they are designated as a Certified Comprehensive Stroke Center by The Joint Commission,” explains Dr. Emily Luerssen, Emergency Department Medical Director. “Having a neurologist ‘on site’ allows immediate consultation to the emergency physician so the decision about whether to give TPA to certain stroke patients can be made as quickly as possible,” Dr. Luerssen continued. “The St. Vincent neurologist can read the patient’s CT scan (or other imaging tests) which can show bleeding in the brain or damage to brain cells and help find the location or type of stroke,” added Amanda Brookbank, RN, Emergency Department Director.
4
“Through the onsite ‘video monitor’ the neurologist also can visibly see and talk with the patient and our Emergency Department provider,” Brookbank said. “This allows our emergency department provider and the neurologist to discuss the patient’s condition to make the diagnosis and develop a treatment plan depending on the type of stroke diagnosed.”
What Causes A Stroke?
A stroke is caused when blood flow to your brain is stopped or disrupted. There are 2 kinds of stroke: ischemic and hemorrhagic. Ischemic stroke is the most common type of stroke. It happens when a major blood vessel in the brain is blocked. It may be blocked by a blood clot or a buildup of fatty deposit and cholesterol called plaque. Once a diagnosis of an ischemic stroke has been made, HCH Emergency Department physicians can give the patient clot-busting medicines (thrombolytics or fibrinolytics) to dissolve the blood clots that cause an ischemic stroke. Commonly known as TPA they can help reduce the damage to brain cells caused by the stroke. To be most effective, they must be given within 3 hours of a stroke occurring. Hemorrhagic stroke occurs when a blood vessel in your brain bursts, spilling blood into nearby tissues. With a hemorrhagic stroke, pressure builds up in the nearby brain tissue. This causes even more damage and irritation. Usually patients with this condition are transferred to a facility that has a neurosurgeon. n
HENRY COMMUNITY HEALTH THERAPY RESOURCES
Stroke Rehabilitation Care Critical For Recovery At Forest Ridge Medical Pavilion the Rehabilitation Services team of physical, occupational and speech therapists work together to help patients during their recovery process.
Physical and Occupational Therapy Physical therapy helps improve muscle strength and coordination, range of motion, gait and balance training. Recovering stroke patients might also learn to use aids to help with mobility such as a walker, canes, wheelchair or bracing. In occupational therapy the focus is on tasks such as dressing, tying your shoes, grip strength and fine motor coordination. For more information on physical and occupational therapy contact Matt Griner at mgriner@hchmcares.org or 765.521.1132.
12 | CHAMBER MAGAZINE, Fall 2019
Speech Therapy Speech therapy can help post-stroke language problems including speaking, understanding, writing, and reading. Therapy can help improve slurred speech and swallowing difficulties. Voice, cognition and memory issues also can be helped with speech therapy. For more information on speech therapy, contact Jana Lukens at jlukens@ hcmhcares.org or 765.521.1132.
Home Healthcare Stroke patients can receive outpatient therapy, physical therapy and speech therapy in their home through Henry Community Health Home Care. Home care also is beneficial as the therapists can help the patient adapt to their home such as using the kitchen and bathroom and navigating stairs. For more information on home care contact Jo Ella Peavie at jpeavie@hcmhcares. org or call their office at 765.593.2593.
Telestroke collaboration provides immediate consultations.
Left: Amanda Brookbank, RN Emergency Department Director. Right: Dr. Emily Luerssen, Emergency Department Medical Director.
CHAMBER MAGAZINE, Fall 2019 | 13
Home-grown local companies Rusty Lee works with projection screens in the Draper warehouse.
236
Middletown, covering an area of 1.16 square miles in the northwest cornerof Henry 38 County, is home to 2,200 people. Platted in 1829, 234 the town was so named because it lies halfway 234 between New Castle and Anderson.
Summit Lake State Park
3
Mooreland
103
3 38 38
New NewCastle Castle
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HENRY COUNTY
Middletown
Spiceland Spiceland 3
Mooreland, covering an area of .14 square miles in the northeast 38 part of Henry County, is home to about 350 people. It was platted in 1882, on farmland owned by Miles M. Moore.
Spiceland, covering an area of a half-square mile in the south-central part of Henry County, is home to 850 people. Platted in 1850, the town was so named because of spice bushes near the original town site.
Three towns. Six businesses. One Henry County. Meet some of Henry County’s best kept secrets — Chamber members with thriving businesses in rural towns. STORIES BY DOUG GRUSE
SPICELAND
Draper Inc.
O
ne of Indiana’s leading manufacturers owes its start to a need for window shades. Draper was founded in 1902 to manufacture window shades for local schools. Window coverings remained its business focus for more than 50 years, and today Draper is North America’s leading manufacturer of commercial roller shades. “In the late 1950s my father, Luther Pidgeon, invented a simple projection screen designed to withstand tough use in the classroom. Over the next 30 years, that evolved into a full line of projection screens for all kinds of applications,” said John Pidgeon, company president. In the 1990s, Draper expanded into the gymnasium equipment market by acquiring two companies, including its longtime neighbor O.C. Steele. Today Draper is the leading manufacturer of equipment for installation in high school and college gymnasiums, such as basketball backstops, gymnasium dividers, volleyball systems and wall pads. The company, which now employs around 750 people, also builds custom solar control solutions for interesting projects like the Academy Museum of Motion Pictures in Los Angeles and the Metropolitan Museum of Art in New York City. They partner with major manufacturers of LED displays — like Sony, NEC, and Mitsubishi — to provide audio visual mounts and structures for video walls. Draper’s primary market is in North America, although Company President John Pidgeon. Draper products are sold around the world. Draper has subsidiaries and sales offices in Stockholm and Halmstad, Sweden, Corby, UK, and in Placentia, California. The manufacturer has added more automated equipment to meet the growing demands of its customers, but Pidgeon still views its employees as its strongest asset. “Draper is a family owned company with a deep commitment to its employees and community,” he said. “We credit our Spiceland family of employees for much of our success.” n 411 S Pearl St, Spiceland, IN 47385 Phone: (765) 987-7999 www.draperinc.com
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PHOTOS BY KURT HOSTETLER
MIDDLETOWN
The Flower Girl
A
s owner of The Flower Girl, Brianna Chapman likes to do business the old-fashioned way. “We do a lot of business through our website, but honestly, we prefer phone calls,” Chapman said. “I know that sometimes it is easier for people to hop on a smartphone at night while winding down at home and place an order, but this business isn’t black and white — it’s an art. It is great to be able to actually talk to our customers about what they like and don’t like and get an idea of what they Owner Brianna Chapman. are envisioning.” Chapman has been offering personalized customer service since purchasing The Flower Girl in 2010. She bought Weiland’s Flowers in New Castle in 2015 and now employs nine people between the two stores. Although roses and carnations remain a staple of the industry, customers are getting more exotics with their floral requests. “Our younger generation looks for more unique flowers, which is awesome for us. We love exploring new styles and flowers,” Chapman said. The business sources flowers from as far away as South America and Holland, but Chapman likes to work with local farmers whenever possible. “During the growing season, I have several local farms that provide us with sunflowers, coxcombs, dahlias, daisies and lots of other fun flowers,” she said. For Chapman, having the opportunity to be creative is the most rewarding aspect of the job. “I love when a customers calls and says, ‘I have a strange question.’ It usually turns into a new challenge,” she said. n 108 S 5th St, Middletown, IN 47356 Phone: (765) 354-7673 www.theflowergirlindiana.com
CHAMBER MAGAZINE, Fall 2019 | 15
MOORELAND
KareMar Productions
A
fter 26 years in the newspaper business, Marlin Evans started KareMar Productions, a design and printing business, from his home in 1989. Having been in a wheelchair since age 7 due to polio, the accessibility of home seemed attractive, as did selfemployment. With characteristic optimism formed through adversity and the conversion of a small bedroom into an office, the business called KareMar Productions began. His wife, Karen, joined the business in 2008 when she retired from the graphics department of the Muncie StarPress after working for the publication for 37 years. Their youngest daughter, Brook, joined the business in 1994, utilizing design skills she acquired at Ball State’s College of Architecture and Planning. “The flexibility of working from home is a great advantage, and the variety of roles demanded by a small staff of three keeps the work interesting. One day we may be meeting a new client in our home office, the next we may be out making deliveries,” Evans said. From the early days of desktop publishing, the business has changed during its 30 years to include designing and producing many types of signs. The company’s typical sign work includes yard signs, banners and panels, but the design team has produced a number of larger signs, including Memorial Park, Spiceland Villas and D.L. Couch. For a classic and enduring impression, KareMar provides bronze plaques, dimensional letters, lighted cabinets, sandblasted and A.D.A. signs. KareMar’s printing includes custom-designed logos, business cards, forms, brochures, labels, advertisements, envelopes, sales sheets, price lists, postcards and more. Beyond ink on paper, they also create artwork for various promotional products and screen-printed apparel. “Ever-advancing technology has meant big changes for the printing and sign industries, but good design essentials are still the same,” Evans said. “We strive to provide our customers with design options customized to meet their needs, at reasonable prices, delivered to their door.” n From left: Marlin, Karen and Brook Evans with Henry County Saddle Club President Rebecca Baker. Baker asked KareMar Productions to design a sign highlighting the various features of Henry County’s Memorial Park. A bronze plaque honors the many volunteers who donated time, talent and money to make the sign possible.
SPICELAND
Smith’s Carpet & Furniture
Owner and manager Ryan Smith and Dale Smith. 16 | CHAMBER MAGAZINE, Fall 2019
6789 East US Hwy 36, Mooreland Phone: (765) 766-5117 www.karemar.productions
S
ince opening in 1989, Smith’s Carpet & Furniture has evolved from a strictly residential business into a large-scale operation incorporating commercial customers. The locally owned store, which services clients in Henry, Hancock and Rush counties, features a 10,000-square-foot facility, including a large showroom of flooring and furniture. “Most associates in big-box stores don’t have a lot of experience, but we have been in business for 30 years. When you shop our store, you will interact with the same three people each visit,” said Ryan Smith, owner and manager. Smith’s Carpet & Furniture has a large on-hand inventory of flooring options, and the experienced staff works closely with customers on special orders through a wide variety of samples of carpet, vinyl, waterproof flooring, hardwood, luxury vinyl tile and luxury vinyl planks. The company’s furniture showroom enables customers to see pieces in person before purchase, an option not available from online retailers. Despite the boom of big-box stores and online retail options, Smith’s Carpet & Furniture has managed to grow. “Our volume of business has tripled in its 30 years of operation,” Smith said. n 221 E Mercer St, Spiceland Phone: (765) 987-7414 www.smithscarpetandfurniture.com
MIDDLETOWN
The Thompson Team
S
Steve Thompson.
teve Thompson is helping Hoosiers live the American dream. After serving two tours in Iraq as a Marine Infantry man and working as a police officer for seven years, he decided to go into real estate to create a more flexible work schedule while finishing a college degree and pursuing law school. He soon learned that real estate can be incredibly demanding — but also unexpectedly rewarding. Thompson opened The Thompson Team with his wife, Tricia, four years ago. The real estate company now has eight members working across east central Indiana. The Thompsons also co-own F.C. Tucker/ Crossroads Real Estate in New Castle with Matt Huffman and Cara Taylor. Connecting people with the right home 755 Locust St, Middletown is more challenging than ever, according to Phone: (765) 620-3859 Thompson. www.tuckercrossroads.com “The real estate market is at an all-time historically low inventory. There are fewer homes for sale now than at any other time. At the same time, the economy is doing better than it has in a long time. There are plenty of buyers competing for the home of their dreams,” Thompson said. Both buyers and sellers are important to the process, according to Thompson. “A real estate transaction doesn’t occur like you see on TV. These are real people with real priorities on the line on both sides. No matter the type of property — residential, land, commercial, investment or agricultural — we have the right tools and agents available to help.” Although finding the perfect property can be a challenge, Thompson encourages people to invest in purchasing a home. “Interest rates are back down near all-time lows. The federally insured loan programs offered in our county are second to none, and property values in our area have increased nearly 10 percent this year,” he said. “At the end of the day, we get to live during some of the most exciting times in the history of mankind in a beautiful county with amazing people — all in the heart of the best nation to ever exist. Who wouldn’t want to own a piece of that?” n
SPICELAND
Spiceland Wood Products
S
piceland Wood Products is an of cabinetry have undergone a radical iconic American success story. change in the last several years. Soft-close Opened in 1902 as Stone hardware is reliable, robust and pretty Quarry Mill, the business grew from an much standard. It is common to have industrial supplier to a multi-faceted lots of specialized inserts inside cabinets industry serving both commercial and to hold utensils or mixers or organizers residential clients. — and pretty much anything else you The company, now a leading can use in a kitchen might now have a provider of cabinetry, countertops, specialized space,” Davis said. “Trash and custom wood products and design and recycling are nearly always in a cabinet installation services in central and now. Designers have to do the lighting eastern Indiana, became Spiceland design now with the prevalence of LED Wood Products in 1987 when it moved accent and task lighting becoming part of to its current location in Spiceland. the kitchen design.” President/Owner Rob Davis. “We relish the long-standing Although home owners might make relationship we have had with Draper as a significant customer. the assumption that a national retailer would be more affordable What started as a one-man operation to service a single business for a remodeling project, Davis suggests they give his team the has now grown into an operation that services not only Henry opportunity to show the value in working with a local company. County but other parts of the state and the U.S. — and we even ship The perception is that big box retailers are always cheaper products outside the U.S. border,” said President/Owner Rob Davis. and — while sometimes that is true — sometimes you also get The company, which employs 21 people and also has a what you pay for. We can guarantee you personalized service. We location in Carmel, conducts about 60 percent of its business have experienced designers on staff who will work with you.They through cabinet sales, equally split between residential and listen to your needs, work within your budgetary requirements commercial clientele. Spiceland serves the majority of its and will advise you all along the way,” Davis said. “We come to residential customers through five brand-name cabinet lines, your home and see what the space is, we ask you lots of hard but it also can work with homeowners on custom projects. On questions about what your vision is and we work together to get the commercial side, the company specializes on one-of-a-kind, it done. We like to think that the first project we do for you is the built-to-order projects. In addition, the business has grown start of a relationship that we can enjoy for a long time.” n significantly to include industrial sales. While residential design has changed the industry through 609 S Pearl St, Spiceland the popularity of open floor plans, cabinetry itself has Phone: (765) 987-8156 experienced a transformation. www.spicelandwood.com “From a general cabinet perspective, the internal features CHAMBER MAGAZINE, Fall 2019 | 17
EBSITE. ADVERTISING. WORKSHOPS. MARKETING. KNOWLEDGE. INSURANCE. SOCIAL EVENTS. HUMAN RESOURCE ISSUES. POSITIVE NEWS. LEADERSHIP.
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SURANCE. SOCIAL EVENTS. HUMAN RESOURCE ISSUES. POSITIVE NEWS. LEADERSHIP. BUSINESS CHAMPIONS. PROMOTING. STRENGTHENING. ECONOMIC
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CONOMIC DEVELOPMENT. CHAMBER MAGAZINE. GROWTH. NETWORKING. EDUCATIONAL OPPORTUNITIES. REFERRALS. WEBSITE. ADVERTISING. WORKSHOPS.
In this newINSURANCE. Chamber SOCIAL Magazine feature, ARKETING. KNOWLEDGE. EVENTS. HUMAN RESOURCE ISSUES. POSITIVE NEWS. LEADERSHIP. BUSINESS CHAMPIONS. PROMOTING.
meet three Chamber of Commerce RENGTHENING. ECONOMIC DEVELOPMENT. CHAMBER MAGAZINE. GROWTH. NETWORKING. EDUCATIONAL OPPORTUNITIES. REFERRALS. WEBSITE.
Board members who share the vital role the SOCIAL EVENTS. HUMAN RESOURCE ISSUES. POSITIVE NEWS. LEADERSHIP. BUSINESS DVERTISING. WORKSHOPS. MARKETING. KNOWLEDGE. INSURANCE.
Chamber STRENGTHENING. plays in the Henry CountyDEVELOPMENT. community. CHAMBER MAGAZINE. GROWTH. NETWORKING. EDUCATIONAL OPPORTUNITIES. HAMPIONS. PROMOTING. ECONOMIC Cindi Kiner | The HR Connection
FERRALS. WEBSITE. ADVERTISING. WORKSHOPS. MARKETING. KNOWLEDGE. INSURANCE. SOCIAL EVENTS. HUMAN RESOURCE ISSUES. POSITIVE NEWS.
ADERSHIP. BUSINESS CHAMPIONS. PROMOTING. STRENGTHENING. ECONOMIC DEVELOPMENT. CHAMBER MAGAZINE. GROWTH. NETWORKING. Cindi Kiner is a human resources consultant and owner/ EDUCATIONAL operator of The HR Connection, which she formed in 2006. She PPORTUNITIES. REFERRALS. WEBSITE. ADVERTISING. WORKSHOPS. MARKETING. KNOWLEDGE. INSURANCE. SOCIAL EVENTS. HUMAN RESOURCE ISSUES. was born in Muncie and grew up in Delaware County, and lived OSITIVE NEWS. LEADERSHIP. BUSINESS CHAMPIONS. PROMOTING. STRENGTHENING. ECONOMIC DEVELOPMENT. CHAMBER MAGAZINE. GROWTH. NETWORKING. in Greenfield for many years. She has attended The Sanctuary believe the most important role of the Chamber of of New Castle for the pastINSURANCE. 25 years, andSOCIAL moved to Henry County DUCATIONAL OPPORTUNITIES. REFERRALS. WEBSITE. ADVERTISING. WORKSHOPS. MARKETING. KNOWLEDGE. EVENTS. HUMAN RESOURCE Commerce is promoting our local businesses. Our in 2010. She and her husband, Larry, have been married for 38 SUES. POSITIVE NEWS. LEADERSHIP. CHAMPIONS. PROMOTING. ECONOMIC DEVELOPMENT. MAGAZINE. GROWTH. Chamber does thisBUSINESS well in various ways: The Chamber STRENGTHENING. years. They have two daughters and five CHAMBER grandchildren. Cindi
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has a strong working Board REFERRALS. of Directors,WEBSITE. and everyADVERTISING. WORKSHOPS. has been on theMARKETING. Chamber’s Board of DirectorsINSURANCE. since 2012. She is ETWORKING. EDUCATIONAL OPPORTUNITIES. KNOWLEDGE. SOCIAL EVENTS. board member serves on committees dedicated the chair of the management committee and also serves on the UMAN RESOURCE ISSUES. POSITIVE NEWS. LEADERSHIP. BUSINESS CHAMPIONS. PROMOTING. STRENGTHENING. ECONOMIC DEVELOPMENT. CHAMBER workforce development subcommittee. to strengthening local member businesses. Chamber AGAZINE. GROWTH. NETWORKING. EDUCATIONAL REFERRALS. WEBSITE. ADVERTISING. WORKSHOPS. MARKETING. KNOWLEDGE. INSURANCE. activities including Lunch with the OPPORTUNITIES. Chamber, educational
Cash Bonanza, golfPOSITIVE outing and Chamber OCIAL EVENTS.sessions, HUMAN RESOURCE ISSUES. NEWS. LEADERSHIP. BUSINESS CHAMPIONS. PROMOTING. STRENGTHENING. ECONOMIC DEVELOPMENT. Ambassadors increase networking opportunities and
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HAMBER MAGAZINE. EDUCATIONAL OPPORTUNITIES. REFERRALS. WEBSITE. ADVERTISING. WORKSHOPS. MARKETING. KNOWLEDGE. informGROWTH. members.NETWORKING. The twice-yearly Chamber Magazine keepsEVENTS. our members informed about the many positive SURANCE. SOCIAL HUMAN RESOURCE ISSUES. POSITIVE NEWS. LEADERSHIP. BUSINESS CHAMPIONS. PROMOTING. STRENGTHENING. ECONOMIC
aspects of MAGAZINE. the Chamber and the NETWORKING. community. Our EVELOPMENT. CHAMBER GROWTH. EDUCATIONAL OPPORTUNITIES.he REFERRALS. ADVERTISING. MARKETING. promotionWEBSITE. of member businessesWORKSHOPS. in New Chamber also works with the Economic Development
NOWLEDGE. INSURANCE. EVENTS. RESOURCE ISSUES. POSITIVE NEWS. LEADERSHIP. BUSINESS CHAMPIONS. PROMOTING. STRENGTHENING. Castle/Henry County. CorporationSOCIAL and the City of HUMAN New Castle to help encourage
The Chamber providesWEBSITE. various benefits new business and to promote current business. Chamber EDUCATIONAL OPPORTUNITIES. CONOMIC DEVELOPMENT. CHAMBER MAGAZINE. GROWTH. NETWORKING. REFERRALS. ADVERTISING. WORKSHOPS.
that members might not otherwise be able to Director Shaun DuFault visits Chamber businesses regularly, and keeps the board informed of how we can recognize the need for theseOPPORTUNITIES. functions withoutREFERRALS. the RENGTHENING. ECONOMIC DEVELOPMENT. CHAMBER MAGAZINE. NETWORKING. EDUCATIONAL WEBSITE. support their needs. Like our motto says, “Your Success GROWTH. not Chamber’s support. Some examples: Is Our Business!” DVERTISING. WORKSHOPS. MARKETING. KNOWLEDGE. INSURANCE. SOCIAL EVENTS. HUMAN RESOURCE ISSUES. POSITIVE NEWS. LEADERSHIP. BUSINESS ● Networking HAMPIONS. PROMOTING. STRENGTHENING. ECONOMIC DEVELOPMENT. CHAMBER MAGAZINE. GROWTH. NETWORKING. ● Marketing/advertising support andEDUCATIONAL knowledge OPPORTUNITIES. ● Human Resources FERRALS. WEBSITE. ADVERTISING. WORKSHOPS. MARKETING. KNOWLEDGE. INSURANCE. SOCIAL EVENTS.issues HUMAN RESOURCE ISSUES. POSITIVE NEWS. ● Insurance ADERSHIP. BUSINESS CHAMPIONS. PROMOTING. STRENGTHENING. ECONOMIC DEVELOPMENT. CHAMBER MAGAZINE. GROWTH. NETWORKING. EDUCATIONAL ● Social networking
ARKETING. KNOWLEDGE. INSURANCE. SOCIAL EVENTS. HUMAN RESOURCE ISSUES. POSITIVE NEWS. LEADERSHIP. BUSINESS CHAMPIONS. access. For that matter, some businesses might PROMOTING.
PPORTUNITIES. REFERRALS. WEBSITE. ADVERTISING. WORKSHOPS. MARKETING. KNOWLEDGE. INSURANCE. SOCIAL EVENTS. HUMAN RESOURCE ISSUES.
OSITIVE NEWS. LEADERSHIP. BUSINESS CHAMPIONS. PROMOTING. STRENGTHENING. ECONOMIC DEVELOPMENT. CHAMBER MAGAZINE. GROWTH. NETWORKING.
DUCATIONAL OPPORTUNITIES. REFERRALS. WEBSITE. ADVERTISING. WORKSHOPS. MARKETING. KNOWLEDGE. INSURANCE. SOCIAL EVENTS. HUMAN RESOURCE
SUES. POSITIVE NEWS. LEADERSHIP. BUSINESS PROMOTING. STRENGTHENING. ECONOMIC DEVELOPMENT. CHAMBER MAGAZINE. GROWTH. Christy Tompkins | RN CHAMPIONS. & Administrator Christy Tompkins is a registered nurse and health facilities ETWORKING. EDUCATIONAL OPPORTUNITIES. REFERRALS. WEBSITE. ADVERTISING. WORKSHOPS. MARKETING. KNOWLEDGE. INSURANCE. SOCIAL EVENTS. administrator. Upon retiring from Heritage House in 2014, UMAN RESOURCE POSITIVEtemporary NEWS. LEADERSHIP. BUSINESS CHAMPIONS. PROMOTING. STRENGTHENING. ECONOMIC DEVELOPMENT. CHAMBER she ISSUES. took a part-time, position as a RN consultant and consulting administrator with Vermillion Place, a faithAGAZINE. GROWTH. NETWORKING. EDUCATIONAL OPPORTUNITIES. REFERRALS. WEBSITE. ADVERTISING. WORKSHOPS. MARKETING. KNOWLEDGE. INSURANCE. based assisted-living facility in Anderson, Indiana, and is still Doug Meier | State Farm Insurance OCIAL EVENTS. HUMAN ISSUES. POSITIVE LEADERSHIP. PROMOTING. STRENGTHENING. ECONOMIC DEVELOPMENT. workingRESOURCE there. Christy has been on the NEWS. Chamber’s Board of BUSINESS CHAMPIONS. Doug Meier has been with State Farm Insurance for 27 years. Directors since 2006. She is a native of Alexandria, Indiana HAMBER MAGAZINE. GROWTH. NETWORKING. EDUCATIONAL OPPORTUNITIES. REFERRALS. ADVERTISING. WORKSHOPS. MARKETING. He andWEBSITE. his wife, Wendi, have three children: Emma, 22, Grace,KNOWLEDGE. and has lived in New Castle since 1973. She and her husband, 20,BUSINESS and Corinne, 16. A native PROMOTING. of Central Illinois, Doug moved to ECONOMIC SURANCE. SOCIAL EVENTS. HUMAN RESOURCE ISSUES. POSITIVE NEWS. LEADERSHIP. CHAMPIONS. STRENGTHENING. Jack Tompkins, Jr., have five boys: Jack Tompkins III, New Castle in 2003. Doug has been on the Chamber’s Board of EVELOPMENT. CHAMBER GROWTH. NETWORKING. EDUCATIONAL OPPORTUNITIES. WEBSITE. ADVERTISING. WORKSHOPS. Shannon MAGAZINE. Tompkins, Joe Tompkins, Jeff Wilson, (who all live DirectorsREFERRALS. since 2009. He is also involved in the Noon Optimist MARKETING. in New Castle/Henry County) and Scott Wilson, who lives in and can be seen putting up flags around town for the NOWLEDGE. INSURANCE. SOCIAL EVENTS. HUMAN RESOURCE ISSUES. POSITIVE NEWS. Club LEADERSHIP. BUSINESS CHAMPIONS. PROMOTING. STRENGTHENING. Carmel, Indiana. They have 14 grandchildren, seven boys and holidays in the spring, summer and fall. In his off hours, Doug CONOMIC DEVELOPMENT. GROWTH. NETWORKING. OPPORTUNITIES. REFERRALS. WEBSITE. ADVERTISING. WORKSHOPS. 7 seven girls.CHAMBER “We also MAGAZINE. have a very spoiled, 100-pound, black EDUCATIONAL says, “My kids have been involved in basketball and volleyball German Shepherd namedSOCIAL Yancy Derringer,” Christy says. ARKETING. KNOWLEDGE. INSURANCE. EVENTS. HUMAN RESOURCE ISSUES. POSITIVE NEWS. LEADERSHIP. BUSINESS CHAMPIONS. for the past 12 years, so you will often find me in a gym!” PROMOTING. When the weather permits, Christy can be seen tooling around RENGTHENING. ECONOMIC DEVELOPMENT. CHAMBER MAGAZINE. GROWTH. NETWORKING. EDUCATIONAL OPPORTUNITIES. REFERRALS. WEBSITE. in her Mustang with the top down! DVERTISING. WORKSHOPS. MARKETING. KNOWLEDGE. INSURANCE. SOCIAL EVENTS. HUMAN RESOURCE ISSUES. POSITIVE NEWS. LEADERSHIP. BUSINESS
HAMPIONS. PROMOTING. STRENGTHENING. ECONOMIC DEVELOPMENT. CHAMBER MAGAZINE. GROWTH. NETWORKING. EDUCATIONAL OPPORTUNITIES.
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ADERSHIP. BUSINESS CHAMPIONS. PROMOTING. STRENGTHENING. ECONOMIC DEVELOPMENT. CHAMBER MAGAZINE. GROWTH. NETWORKING. EDUCATIONAL
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Our New Castle Attorneys and Staff will be happy to assist you with all your legal needs.
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Donate to the “Choose Henry Flex Fund” The Choose Henry Flex Fund is unique in its ability to assist local nonprofits that provide programming and services in Henry County. Learn more at henrycountycf.org
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Hinsey-Brown Funeral Service New Castle (765) 529-7100 Knightstown (765) 345-7400
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CHAMBER MAGAZINE, Fall 2019 | 19
2019 CASH BONANZA September 7, 2019
Chris May was the evening’s Master of Ceremonies.
PHOTOGRAPHY: ADAM STURM
See more photos! View our gallery:
NCHCChamber.com
20 | CHAMBER MAGAZINE, Fall 2019
Tailgate with theChamber
GOING THE EXTRA MILE. Electric cooperatives maintain more miles of power lines per consumer than other types of electric utilities. Even though we serve fewer consumers and acquire less revenue, electric co-ops always go the extra mile to power the communities we service.
Mike Fort (left) and Brad Dorn split the Grand Prize plus the Runner-up Prize. Each received $5,500!
3400 S. State Road 3 | New Castle, IN 47362
800.248.8413
www.hcremc.com CHAMBER MAGAZINE, Fall 2019 | 21
FIBER OPTIC BUSINESS CLASS SERVICE IN DOWNTOWN NEW CASTLE HIGH SPEED INTERNET • HD TELEVISION TELEPHONE SERVING HENRY COUNTY SINCE 1901 A LOCAL office with LOCAL customer service and LOCAL technicians that are actually HERE in Henry County - serving your needs.
New Lisbon Telephone Company New Lisbon Broadband and Communications
www.NLBC.com • 765-332-2413 LLC , TRIPLE J Plumbing Licensed & Insured
(765) 388-2099
Visit our website to learn more about Triple J Plumbing and the services we provide!
www.triplejplumbing.net
Chamber of Commerce Business of the Year ERA Real Estate Circle of Success Courier Times Reader’s Choice Award 22 | CHAMBER MAGAZINE, Fall 2019
1484 S. Memorial Drive, New Castle, IN 47362 765-529-2211 www.ERAIntegrity.com
Whether we are treating you when you are ill or helping you to stay healthy...
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Your Health Main Campus
• Advanced Wound Center • Hospital Services • Specialty Care Physician Offices
Corporate Services
• HealthLink employer clinic in New Castle covers lives for 6 employers
• On-site employer clinic in Spiceland • Workers comp services available in New Castle and Cambridge City
• Occupational Medicine services in New Castle and
Cambridge City including on-site biometric screening physicals and flu shot clinics
Home Based Services • • • •
Care Coordination Community Paramedicine Home Care and Hospice Safe Solutions Home Monitoring
Forest Ridge Medical Pavilion • • • • • • • • • • •
Anticoagulation Clinic Cardiopulmonary Rehab HealthRidge Wellness Center IU Health Ball Memorial Cancer Center Lab Services Neighborhood Pharmacy Physical, Occupational, Speech & Aquatic Therapy Primary Care and Orthopedics Physician Offices Physical Medicine & Rehabilitation Sleep Center Sports Medicine Performance Enhancement
Northfield Park Primary Care Campus • • • • •
Primary Care, Pediatrics and Immediate Care Diabetes Education Education Center Lab Services Neighborhood Pharmacy
Physician Offices • • • • • • • • • •
Antolin & Benninger Obstetrics and Gynecology Cambridge City Family Health Partners Henry Community Health Pain Management Henry Community Health Surgical Services Henry County Cardiology Henry County Center for Orthopedic Surgery & Sports Medicine Henry County Infectious Disease & Allergy/Immunology New Castle Family & Internal Medicine-Forest Ridge New Castle Family & Internal Medicine-Northfield Park Family and Internal Medicine, Immediate Care, Pediatrics Physical Medicine of East Central Indiana
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