feature
Big year for
Laguna Pools
ABOVE: This outstanding project in Mount Martha was built by Laguna Pools from a design by Steve Taylor of COS Design. Photography by Urban Angles
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ictorian pool construction company Laguna Pools had a successful time at the 2021 SPASA Australia National Awards of Excellence, winning Best Concrete Pool Builder and the Gold Lap Pool Award, while also being a finalist in the Business of the Year category and Concrete Pools up to $120,000 category. They even won Best Online Pool Store for their Laguna Lifestyle brand which includes swimwear and accessories by renowned Australian labels.
“We want to make sure that every contact experience is A-class. We have a reputation as a premium brand, and we have to make sure that happens at every stage.” Their success this year is on top of winning the 2020 National Pool of the Year Award last year. The company has been going for almost 17 years, designing and building pools within a 30-kilometre radius of the Melbourne CBD as well as the Mornington and Bellarine Peninsulas, and occasionally doing a selected bespoke projects in rural Victoria. 34 SPLASH! December 2021/January 2022
In addition to working directly for residential clients, they work with high-end architects and home builders, and provide tailored maintenance visits and equipment installations across Victoria. General manager Dallas Roberts says while their business aim is to enhance the lifestyle of their clients, he also wants to drive a positive mentality for the entire experience – from the first engagement to using the pools for years to come. “At the end of the day, pools are a lifestyle product,” he says. “We want to make sure that every contact experience is A-class. We have a reputation as a premium brand, and we have to make sure that happens at every stage. “A lot of hard work goes on behind the scenes to make that happen; and drives our team for their day-to-day performance.” Roberts says he was thrilled at winning the National Concrete Pool Builder of the Year Award. “We all felt great sense of achievement,” he says. “At the end of the day, it’s always challenging year-on-year to keep that high level of service delivery but this is a great reward for the excellent effort our whole team has put in. It’s something for our team to be proud of, and for our clients also. And of course, it lets our prospective clients and the industry as a whole know that we’re at the top of our game.” n Contact: www.lagunapools.com.au