COVER STORY
Successful partnership for Kärcher and Bunzl
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unzl is a leading global distributor to the healthcare, cleaning and facility management, hospitality, retail, food processing and industry sectors. With over 16 branches in Australia and New Zealand, and a sales force that are perfectly positioned to supply the cleaning industry with complete, end to end cleaning solutions. As part of Bunzl's growth strategy, they saw the potential to work collaboratively with Kärcher Australia, industry leaders in cleaning equipment & technology. The Kärcher - Bunzl partnership has continued to strengthen since its commencement in 2015, and today Kärcher and Bunzl have successfully developed an unsurpassed offering for the cleaning industry. To best exemplify the end user of this strategic partnership is Trident Services Australia. Trident, a wholly Australian and privately-owned, Brisbane Headquartered, Queensland company, is today recognised as one of industry’s leading cleaning, security and integrated services providers. Trident Services is a trusted, quality assured company and is powered by its own people that care and are committed to delivering high level service outcomes in Australian Airports and Retail Centres. Their focus is on innovation and training, wellpresented facilities and open spaces that not only provide a safe and clean environment 16 INCLEAN November / December 2020
for their visitors and other stakeholders, but enhances their experience. Kärcher was the obvious choice to provide products that are unmatched in quality and the relationship with Bunzl meant that together they were able to offer Trident Services a ‘one-stop-shop’ from basic consumables and cleaning supplies, to major equipment such as scrubbers and sweepers. Lance Ward, Managing Director of Bunzl Australia & New Zealand, firmly believes that “The success of any Bunzl business partnership boils down to how well we work together. Bunzl achieves
Norman Schroeder, COO Trident Services
this by developing and possessing a deep knowledge of the equipment and its capability, whilst Kärcher understands how our business model is geared towards improving results for our customers and delivering them a strategic advantage. As with Trident Services, we kept their vision in mind when developing, planning and executing a detailed mobilisation plan that provided minimal disruption to service. The immediate impacts in cleanliness and presentation, within a professional and safe manner, all happened within the disruptive COVID-19 restrictions. At Bunzl, our aim is always to work in a true partnership style of support and collaboration.” Trident Services’ approach to identifying strategic cleaning and supply partnerships is focused on innovation, service and technology. Through their discussions with Kärcher and Bunzl, they were repeatedly impressed with the scope of the Kärcher - Bunzl offering, which includes not only a complete product solution including pressure washers, vacuum cleaners, and carpet cleaners but full-service support from Kärcher, and the continued development of technologies which will see their cleaning operations streamlined, well into the future. On the journey to establishing a partnership, Kärcher felt it was important for both Trident Services and Bunzl to familiarise themselves with the Kärcher