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Act II: Arts, Accessibility & Community

2016 Report to the Community 2 Southbridge Street • Worcester, MA 01608 •

Your Invitation to Share the Vision Dear patrons, supporters and friends, It’s that time of year again, when we put pencil to paper to try to capture, in a one-page letter, our achievements over the past year. As usual, we’re finding it a challenge because so much has happened since last year’s annual report.  We are excited to tell you about all of it, but we’ll stick to the highlights…. At the top of the list, we’ve begun an ambitious Theatre District Campaign with a goal of raising ten million dollars over five years to complete the renovation of 551 Main Street. These funds will launch The Hanover Theatre Conservatory for the Performing Arts and outfit, maintain and program the Francis R. Carroll Plaza, the pedestrian plaza right in front of the theatre. We’ve already raised $4.5M of the $10M and have begun to put these funds to good use. On June 2, 2016, we celebrated the opening of 551 Main Street and the conservatory with a hugely successful block party.

In June, Worcester City Manager Ed Augustus announced the city’s plans to re-direct Southbridge Street, creating a pedestrian plaza directly in front of the theatre. While that construction won’t begin until mid-2017, we’ve placed some tables and chairs in the existing plaza, along with free public Wi-Fi and music. As a result, we have seen an ever-increasing number of people enjoying the space. Also, and very importantly, in the past year we fully developed and embraced our new strategic plan, focusing on four key points: Inclusivity and Excellence – Being a world-class destination for the broadest possible audience Sustainability – Keeping our organization financially sound for the long-term Engagement – Broadening our arts engagement and education opportunities Downtown – Building a vibrant, inviting theatre district 18 hours a day, 365 days a year Lastly, we want you to know that we’ve begun to look ahead to our tenth anniversary in spring 2018, and to a gala event celebrating the momentous occasion! So many of you were there with us in spring 2008 when we opened The Hanover Theatre, and have been with us every step of the way since.  It is only through the support of our community, staff and volunteers that we have achieved so much; and through your continued dedication and passion can we aspire to do all that we have planned for the future.  Thank you for being a part of The Hanover Theatre family! Sincerely,

Dick Lavey Chairman

Troy Siebels President & CEO

The Hanover Theatre for the Performing Arts and Conservatory • 2016 Report to the Community • 4

Photo: Joyce Maranto, Maranto Studios Photography

The Hanover Theatre Conservatory for the Performing Arts hosted an expanded Youth Summer Program this past summer, for ages 6-18, and will host a full schedule of afterschool and weekend classes beginning in January. Very exciting!

Photo: Joyce Maranto, Maranto Studios Photography

Expansion & Celebration GOAL



s a founding board member and strong advocate of The Hanover Theatre, it gives me great pride to see the theatre continue to play a major role in the revitalization of this corner of Main Street. Like the historic restoration project eight and a half years ago, this new development at 551 Main Street will spearhead further growth and vitality in Worcester’s downtown. Frank Carroll, CEO, Small Business Service Bureau, Founding Board Member


Theatre District Campaign Priorities The theatre is committed to building on its success as a Broadway and performing arts venue by offering expanded educational opportunities, playing a leadership role in district enhancement and contributing to cultural programming beyond its current footprint. These Theatre District Campaign priorities reflect that commitment. 1. 551 Main Street Acquisition and Development: It will be a vehicle for diverse revenue streams generated by educational programs, function facilities and first floor rental income. 2. Performing Arts Conservatory: The conservatory will provide 7500 square feet of space for a wide variety of learning opportunities. 3. District Enhancement: The redesign of Francis R. Carroll Plaza will create a pedestrian- friendly environment and open space for outdoor arts and cultural activities. 4. Theatre District Programming: The theatre will partner with other venues and cultural organizations to feature diverse cultural programming throughout the district to enhance the visitor experience, such as: “Worcester’s Off Broadway” plays, street performances, comedy and improv performances. The Theatre District Campaign’s quiet phase began in 2014 with a lead gift of $700,000 from The Hanover Insurance Group which was matched by local family foundations, corporations and individual contributors for the purchase and development of the 551 Main Street building. The goal of the campaign is to raise $10 million by 2020. 5 • Act II: Arts, Accessibility & Community •

Photo: Caitlin Cryan.

Participate in the Downtown Renaissance

551 Main Street Naming Recognition 2nd Floor Rooms • The Jeanne Y. Curtis Room • The Myles & C. Jean McDonough Room • David Greenfield Conference Room Conservatory • The Hanover Theatre Conservatory for the Performing Arts was made possible through the generosity of The Eppinger Family • The Mary C. DeFeudis Performance Studio The Hanover Theatre for the Performing Arts and Conservatory • 2016 Report to the Community • 6

Progress on the Plaza A working group was formed in June to begin the planning process for re-designing the Francis R. Carroll Plaza. In addition to theatre staff and volunteers, the group includes representatives from the city of Worcester and Tower Hill Botanic Garden. The group will advise on the design plan and address issues related to parking, school bus and conservatory drop offs, handicapped access, traffic flow and safety. The plaza is currently maintained by theatre volunteers who have created a beautiful and welcoming space for pedestrians and patrons. During the summer, tables and chairs as well as free Wi-Fi and music were added to the plaza. This is just the beginning of much more to come. Building a Vibrant District The Hanover Theatre in partnership with the Worcester Business Development Corporation formed the Theatre District Alliance in October 2015 inviting representatives from other cultural organizations, area businesses, civic and city representatives and Worcester Police to work cooperatively to bring the district to the next level of revitalization. The group holds monthly meetings which address issues related to economic development, cultural programming, safety, traffic, parking, cleanliness and beautification. The Theatre District Block Party in June was the group’s first event which was financially supported by members of the alliance who participated in its planning and execution. As a founding member of the alliance, the theatre is meeting its strategic goal to continue to be a change agent for revitalization and sustained growth downtown.

The beauty of the Francis R. Carroll Plaza is attributed to the Garden Committee volunteers who selflessly devote their time maintaining and enhancing this lovely space for the benefit of our patrons and the community. Photo: Lillian Irwin.

Support for the redevelopment of 551 Main Street was made possible through the generosity of the following local foundations, corporations and individuals: The George I. Alden Trust Bay State Savings Bank Coghlin Electrical Contractors, Inc. The Jeanne Y. Curtis Trust The Fred Harris Daniels Foundation Mary C. DeFeudis The Ruth H. and Warren A. Ellsworth Foundation Patty and Fred Eppinger The Fletcher Foundation The George F. and Sybil H. Fuller Foundation The Albert J. Gifford Charitable Trust The Hanover Insurance Group Foundation

The Francis A. and Jacquelyn H. Harrington Foundation The Hoche-Scofield Foundation MCPHS University Massachusetts Cultural Facilities Fund The Myles & C. Jean McDonough Charitable Foundation The Mildred H. McEvoy Foundation Amelia Peabody Charitable Fund The Schwartz Charitable Foundation The Stoddard Charitable Trust Unum Wyman-Gordon Foundation Due to space contraints, we have only listed donors at the $10,000 level and above.

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he Theatre District Alliance has proven to be a great collection of our area’s businesses, as well as civic and cultural representatives, coming together for the common purpose of making our downtown neighborhood a great place to live, work and play. Craig Blais, President & CEO, Worcester Business Development Corporation

All Ages Engage in the Arts Adopt-A-School Program Dr Seuss’s How the Grinch Stole Christmas! was the Broadway production selected for our third annual Adopt-A-School program with South High Community School in Worcester. The entire school of 1300 students participated in an intensive curriculum-based program that centered on the themes of this Broadway show which culminated in a unique theatre experience at the theatre. Once again poems, artwork and projects created in all subjects adorned the walls of the theatre lobby during the show held in early November. The Adopt-A-School program has proven to be a highly effective vehicle for motivating students and facilitating the learning process. Access to the Arts Fund As the new performing arts conservatory aims to broaden and expand patron engagement, the theatre is proud to continue offering a wide range of Access to the Arts outreach initiatives. The following programs touch the lives of countless individuals of many ages and backgrounds. (See donor list on page 14.) • Expansion of Youth Summer Programs to serve ages 6-18 • Continuation of the Goddard Scholars Program at Sullivan Middle School • Over 5000 students throughout central New England experience matinees of A Christmas Carol each year • Collaboration with Autism Speaks broke new ground to offer our first sensory-friendly performance of A Christmas Carol. • The WPI Orchestra and Youth Ballet of Worcester present a youth-focused interpretation of Sergei Prokofiev's Peter and the Wolf and Larry Thomas Bell’s Hansel and Gretel • Worcester Technical High School’s Motivational Speakers Program • The Hanover Theatre college internship program • Continuation of partnership with Audio Journal to provide access to the blind or visually impaired at select shows • American Sign Language interpretation available at Sunday evening performances for all Broadway shows & A Christmas Carol • Partnership with Worcester Institute for Senior Education (WISE) • 1500 complimentary tickets distributed annually to the community for A Christmas Carol through the United Way of Central Massachusetts

Dr Seuss’ How the Grinch Stole Christmas! cast talk back with students from South High Community School. Photo: Andrea Seward.

New Wurlitzer Tours The theatre has already been offeing monthly Founders’ Tours as well as Historical and Architectural Tours. This year we added, The Mighty Wurlitzer Organ Tours which are conducted by Donald Phipps, founder and curator of this special instrument, and his talented team. The organ tour includes a complete behind-the-scenes look at one of New England’s largest theatre pipe organs and a private performance by theatre organist, Len Beyersdorfer. The Hanover Theatre for the Performing Arts and Conservatory • 2016 Report to the Community • 8


love being able to express myself here without being judged. Every year, I walk out of the Youth Summer Program a new person. I know everyone is here for one reason only, and that is for the love of theatre. Emily Mossey, age 14, Grafton, MA

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Something for Everyone

The 2015-2016 season included a wide variety of Broadway shows, concerts, comedy and dance performances in which the theatre demonstrated its commitment to providing firstclass cultural opportunities to a growing audience. We will continue to build on our past strengths to attract the highest quality shows and performances that broaden our appeal and widen our patron base. The theatre is proud to have hosted a total of 205 performances and functions. The company of 42nd Street in “Lullaby of Broadway”. Photo: Chris Bennion

The Hanover Theatre for the Performing Arts and Conservatory • 2016 Report to the Community • 10

Broadway Tours

The Producers, sponsored by Commerce Bank Dr Seuss’ How The Grinch Stole Christmas! The Musical Ragtime The Musical, sponsored by Worcester State University 42nd Street, sponsored by Commerce Bank Annie, sponsored by Guild of Saint Agnes Saturday Night Fever Dirty Dancing, sponsored by Reliant Medical Group


John Mulaney Dave Chappelle Live in Concert NBC’s Last Comic Standing Capitol Steps present Mock the Vote An Evening with Paula Poundstone Colin Mochrie and Brad Sherwood: Two Man Group, sponsored by Southbridge Savings Bank Lewis Black The Emperor’s New Clothes: The Naked Truth Tour Defending The Caveman


P-Square The Greatest Hits on Earth: Live!, sponsored by Herb Chambers Toyota of Auburn An Acoustic Evening with Lyle Lovett and John Hiatt The United States Air Force Band, Concert Band and Singing Sergeants An Evening with Gordon Lightfoot Get The Led Out: The American Led Zeppelin Classic Albums Live Presents: Fleetwood Mac Rumours An Evening with Jim Brickman The Music of ABBA: Arrival from Sweden, sponsored by UniBank Donny Osmond, Soundtrack of My Life Tour The Tenors Under One Sky Tour WGBH presents A St. Patrick’s Day Celtic Sojourn with Brian O’Donovan, sponsored by Worcester State University Experience Hendrix Dancing in the Streets Brit Floyd, Space and Time World Tour Continuum VoicePlay Chick Corea & Béla Fleck, presented by Music Worcester Let It Be: A Celebration of the Music of the Beatles An Intimate Evening with Jethro Tull’s Martin Barre Classic Albums Live Presents: The Eagles Hotel California An Evening with Joe Bonamassa Chris Cornell Higher Truth Tour with Fantastic Negrito

Dance and Movement

Speaker Series

Family Shows

Access Hanover Lyceum Series

Shaping Sound Stomp, sponsored by Polar Beverages Swan Lake Moscow Festival Ballet, presented by Music Worcester

The Wiggles Rock & Roll Preschool Tour Disney Live! Three Classic Fairy Tales Peppa Pig Live! Peppa’s Big Splash Daniel Tiger’s Neighborhood Live! Disney in Concert: Magical Music from the Movies Sesame Street Live “Let’s Dance!” Popovich Comedy Pet Theater


Dr. Jekyll and Mr. Hyde Shelter Me: Partners For Life presented by Worcester County Sheriff’s Department Warren Miller Entertainment’s Chasing Shadows Girl Shy

Holiday Shows

The Nutcracker, sponsored by Commerce Bank Sister’s Christmas Catechism Boston Pops Holiday Concert, sponsored by The Hanover Insurance Group, Inc. Mannheim Steamroller Christmas WGBH presents A Christmas Celtic Sojourn with Brian O’Donovan A Christmas Carol, sponsored by Blue Cross Blue Shield of Massachusetts A Christmas Carol sensory-friendly performance

Performing Arts

Fiddler on the Roof presented by The Hanover Theatre Youth Summer Program Joseph’s Dream: Vision of Choice Hamlet presented by College of the Holy Cross Peter and The Wolf & Hansel and Gretel: Two Part Ballet Series Pirates of Penzance, presented by Assumption College Theatre Department

Screen to Stage

American Idol Live! Tour 2015 Cesar Millan Live! Alton Brown Live Eat Your Science

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Deepak Chopra: The Future of Wellbeing Worcester Technical High School Motivational Speaker: Anthony Robles Remembering Saturday Matinees & Worcester Movie Palaces Vaudeville, A History Building a Sustainable Worcester, sponsored by National Grid

Receptions (selected)

Frank Carroll, Small Business Awards Luncheon Mural Celebration Children’s Smile Coalition Reception Ballet Arts Worcester’s Cookies & Tea with Clara ARTSWorcester Artist Reception WCOC Business After Hours Women In Development Networking Event TD Bank WOW Awards WBDC annual meeting “Under 40” Club Reception MCPHS Retreat

Commencement and Graduation Ceremonies

Anna Maria College Commencement Blackstone Vocational Technical High School Graduation Grafton High School Graduation AMSA Charter School Graduation

Community Events (selected)

Miss Massachusetts Pageant Massachusetts Democratic Committee 50th Anniversary Voters Rights Act Diane Kelley presents Holiday Spectacular 2015 Mayoral Swearing In Ceremony DCM Legislative Breakfast Burncoat Dance Department presents a Dance Version of Seussical Lenny Clarke and Friends, A Benefit Night for the family of Trooper Clardy Charlotte Klein Dance Center Recitals

Theatre Tours

Historical & Architectural Tours Founders’ Tours Mighty Wurlitzer Organ Tours

Support for the Performing Arts In Memoriam

$551,413 was generated from membership dollars last year; $5,269,967 was generated from ticket sales with $4,853,511 paid back to outside promoters, performers, and show expenses. Membership revenues provide funding which support the theatre’s operation and day-to-day management. This important source of contributed income, especially during a period of significant growth for the theatre is critical to our ability to continue to deliver quality programming and excellent value to our patrons. 92% of ticket revenue goes directly back to the show or performance. Membership and sponsorship support is critical to closing the funding gap. We thank all 3246 member households for helping us to better serve the community.

Steven & Debra Bartelloni-Kedski - Friend Paul & Shari Belanger - Patron Tina & Seth Bilazarian - Associate Alan & Peggy Blume - Associate Gail, Paul & Robert Bourque - Friend Frederick Crocker - Friend Constance Cyr - Friend Beth & Ray Dunn - Patron Dennis & Cory Fenton - Patron Sharon Garcia - Patron John Graf - Friend Mrs. Patricia Hammond - Patron Charles Howe - Patron Shinae Kim & Chris Jones - Associate Suzanne & Kevin Kozak - Patron Madelaine & Albert Latini - Patron Lucy & Lisa Lukason - Patron Ms. Frances Morrier - Patron Kathy & Dick Perry - Patron Robert Phipps - Patron Terry Skiest - Friend

Allen Rubin was devoted to the theatre from the beginning and often seen at many of the shows and events throughout each season with his lifelong partner and wife, Ruth. Mural on the rear wall of the theatre by artist, Damien Mitchell.

Thank you to the following members who opted to participate in our sustaining membership program. This program helps us to streamline the renewal and fulfillment process, which builds a strong base of loyal supporters, saves on administrative costs and helps us become a more ecologically conscious organization. A sustaining membership renews automatically from year to year and is processed via debit or credit card. Monthly payments are available to sustaining members beginning at the Associate Level.

We fondly remember the following individuals who are no longer with us for their generosity and commitment to the theatre. All of these individuals were founding members and yearly Franklin Square Society members.

Arthur Pappas was a generous annual contributor and he and his wife, Martha were deeply committed to the theatre’s success and city’s renovation. Marilyn Griff Aaronson along with her husband Mark, were early supporters and advocates of the preservation project. Lee Norton Kelly enjoyed many performances with her husband David and were happy to support the cultural revitalization of Worcester through their generosity to the theatre. They will all be remembered and deeply missed by their friends at The Hanover Theatre. The Hanover Theatre for the Performing Arts and Conservatory • 2016 Report to the Community • 12

The theatre’s Ambassador Circle members are a diverse mix of individuals, including founding members, supporters, volunteers, business and community partners who represent a broad regional reach. We thank them for their strong advocacy and support: Che Anderson Susan Bassick Jo Ann Bauer Wayne Canty Frank Carroll Brigita Clementi Melanie Donegan Jane Grant Margaret Guzman Maryanne Hammond Stasia B. Hovenesian Kallin Johnson Mike Keane Allen Krause Sue Mailman Tim McGourthy Kate Myshrall Aivi Nguyen James D. O'Brien Jr. Kyla Pacheco Elizabeth Riley Edward Russo Thomas Ryan Patricia Segerson Kellie Shea Ann Tripp Dolly Vazquez Tracy Wells Sharon Woodbury 13 • Act II: Arts, Accessibility & Community •

Photo: Judy Barrete

Commitment and Stewardship The Franklin Square Society, our leadership donor group, welcomed 22 new members this year. The Hanover Theatre continues to thrive and grow because of the commitment of this special group of individuals and business partners. They are the key to the theatre’s success and help to secure our organization’s long-term sustainability to serve the community. Encore Circle Membership R.E. Bidinger, DDS & J.M. Stiles, DMD* Steve Buchalter, Enterprise Cleaning Corporation Mary C. DeFeudis The Hanover Insurance Group Don & Polly Phipps Worcester Telegram & Gazette

Henry & Pamela Camosse Mary Frances & John Coakley James & Nancy Coghlin Commonwealth Electrical Technologies LLC Digital Federal Credit Union Eastern Acoustic Works Susan & Jay Foley, Foley, Inc. Allen Fletcher Drs. Ivan & Noreen Green* Celebrity Circle Membership Guaranty Management Co., Inc. Bay State Savings Bank Guild of St. Agnes Francis Carroll & Family Herb Chambers Toyota of Auburn Commerce Bank Jeff Johnson, Eagle Cleaning Corp. Heat Trace Products, LLC Richard & Tracey Lavey National Grid MassLive Martha Pappas Metso Polar Beverages Mirick O’Connell Amy & Edward Russo* Ronn & Holly Moody* Worcester Business Development Donald & Susan Pegg* Corporation People’s United Bank Joanne Prizio Director Circle Membership Ken & Karen Rapp AbbVie Reliant Medical Group AdCare Educational Institute Saint Vincent Hospital Alexander Aronson Finning CPA’s Ed Sato* Mike & Marie Angelini John & Ellen Savickas AstraZeneca Southbridge Savings Bank Avidia Bank Standard Source, Inc. Blue Cross Blue Shield of UMass Memorial Health Care Massachusetts UniBank Randall S. Barko & United Lens Company, Inc. Marie Elissa Boisvert Unum Karin Branscombe Kim & Adrian VanderSpek Drs. Richard & Peni Callahan Worcester State University

Producer Circle Membership Mark Aaronson A. Arsenault & Sons, Inc. David & Kristen Albright Michael & Dorothy Alexander AllCom Credit Union Barry & Jean Alman* Alphagraphics Cliff & Mary Ellen Anderson Brent & Katrinka Arthaud Assumption College Atlantic Vision, Inc. Atlas Distributing Danielle & John Avery Richard & Sharon Avis Paul & Jane Baker Elizabeth J. Baldarelli Jeff & Tracy Barlok Thomas & Lynora Bartholomew Jack & Susan Bassick Jo Ann & Ted Bauer Dr. Steven J. Beckman & Family The Belsito Family Dr. & Mrs. Bruce Bender Len & Maria Beyersdorfer Dr. Charles & Janet Birbara Maurice & Pamela Boisvert John Borek* Bowditch & Dewey, LLP Kate & Tim Breen Paul & Sara Buckingham John & Dawn Budd Lynda Burgess, The Acton Co-operative Theatre Jeff Burk & Dale LePage

George S. & Alta-Mae Butler Virginia & Kevin Byrne Lisa Carroll Barbara & Richard Cerny James & Stella Chacharone Carol & David Chester Clark University Mr & Mrs J Clementi Chris & Catherine Collins Mary & Hannah Cooper* Tiffany Coulam Richard & Ann Marie Cravedi Josh Croke John & Pam Crowe Melvin Cutler Michael Czech & Silvia Corvera-Behar Kerry & Cheryl Daigle* Paul & Andrea Damour Gino DeFeudis Mike & Liz DeFeudis-Giguere Paul & Sandra Demoga* Joseph & Linda Depasquale Donald & Melanie Donegan* Kevin & Michelle Donovan Steven & Peggy Dorval John & Beverly Doubleday* Mr. & Mrs. William R. Durgin Jason & Chelsea Eastty Richard & Deborah Emmons Fred & Patty Eppinger Fallon Health Barbara E. Fargo Annette & Mark Farley

Andrew & Robin Feldman Dr. Marianne Felice The Fisher Family Michael & Trisha Fitzgerald Warner S. & Mary F. Fletcher Ann L. Flynn Sheryl Fox Richard & Joan Freedman Mark & Jan Fuller Lee & Dina Gaudette William & Patricia Giannopoulos Steve & Sheena Gorsun Mel & Joyce Greenberg Cheryl Greenfield The Grenon Family Joyce L. Gully Dr. Abraham & Linda Haddad Bruce Hager Maryanne Hammond Donna & Andrew Hebb Roberta Henderson Charles Henneberry Robert & Marilyn Hennigan Hermann Foundation Hilton Garden Inn Hometown Bank Stasia B. Hovenesian William & Patricia Iandoli* Howard & Frances Jacobson James & Nancy Javaras Robert Jenal Jim & Ellen Jewart Ian & Maureen Johnson Kallin & Linda Johnson Robert & Michelle Johnson

The Hanover Theatre for the Performing Arts and Conservatory • 2016 Report to the Community • 14

The Franklin Square Society and 1926 Society Steve & Lee Joseph Brian & Rebecca Kapopoulos John & Rayna Keenan Paul & Carol Kelleher David Kelly Lisa Kirby Gibbs, The Kirby Foundation Helen P. Koskinas Harry P. & Sharon Kotseas Sharon & Allen Krause Charlie & Carolyn Kretz Debra & Dennis Lamarche Henry & Holly LaMountain* Warren & Cynthia Lane, Jr. Linda S. Larrivee Kathleen & John Lauring Stanley & Debi Levenson Bruce & Andrea Little Janet Lombardi Stephen & Valerie Loring Jane Lucia & Andres Molina Mrs. Lurier Carole Lyman Michael P. & Kathleen A. Lyons* Helder & Maggie Machado, Machado Consulting Gloria Mackoul Ed & Margaret Madaus* Claude & Lynn Maillet Thomas & Nadine Manning Michael & Audrey Marcy Gene Mattiaccio Troy & Laurie Maurer Carolann McAdam & David Austin Robert & Myra McAnulty Jean McDonough Neil & Lisa McDonough Linda & Joe McGowan Ward McLaughlin

Richard E. Miller & Natasha Miller-Maunsell Jack & Cynthia Monahan James & Patricia Moynihan Richard & Diana Mundinger Lisa Nevin Barbara & Kenneth New Ken & Brenda Newell Pam Nickerson & Family James D. O’Brien Jr., Esq. Michael & Beata O’Brien Brendan & Claire O’Connor Daniel & Jane O’Connor Thomas & Maura O’Connor, Jr. Matthew Olds & Michael Berthiaume* Vincent & Denise Osterman, E. Osterman Gas Service Kyla Pacheco Mike Pagano, Lamoureux-Pagano Associates Peppers Fine Catering David & Marlene Persky Kevin & Krissy Peterssen John Phipps Stephen & Cynthia Pitcher Greg Polito, J. Polito Realty Premier Optical Quality Beverages Peter Rawinski & Casey Zuraitis Ronda & Michael Reed Debra L. & Arthur J. Remillard III Regan P. Remillard Buz & Nancy Reusch* Robin Rhodes Mary & William Ritter John & Linda Rives Ruth Rubin Thomas & Patricia Ryan John & Ann Savageau

Jennifer Scumaci Seaman Engineering Corp. J. Robert Seder Patricia Segerson The Shanklin Family Karon & Kellie Shea* Michael & Kristal Sheehy William & Carol Shemeth Dr. Jang & Carol Singh Michael & Carol Sleeper Jaclyn & James Skagerlind Spencer Savings Bank Dr. Daniel & Deborah Steigman John & Lynn Sullivan Sullivan, Garrity & Donnelly Insurance Agency Sunshine Sign Company, Inc. Michael & Jennifer Tarka Francis J. & Karen Tighe Paul & Susan Trombley Michael & Dorothy Tsotsis UMass Medical School Michael & Andrea Urban Jody & Charlie Valade Herbert & Jean Varnum Anthony Vigliotti* Ron & Marsha Wagner Ilia & John Walsh Webster Five James & Tracy V. Wells Jerry & Demmie Wells Todd H. Wetzel David Williams & Joyce Cariglia Sharon & Peter Woodbury* Susan & David Woodbury Worcester Fitness List as of 7.31.2016 * Sustaining Member

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Leaving a Legacy The Hanover Theatre stage was the setting for an elegant inaugural luncheon for the 1926 Society. The May 4th event featured President & CEO, Troy Siebels who acknowledged the strong commitment of the audience made up of theatre supporters and volunteers, and gave an overview of the theatre’s milestones and business model. Tracy Barlok, co-chair of the Planned Giving committee, delivered welcoming remarks and introduced guest speaker Ann Lisi, President of the Greater Worcester Community Foundation. The program focused on the importance of building an active legacy society to address the theatre’s long term sustainability and growing need to invest in the maintenance and upkeep of our magnificent historic building.

Charter Members Barry & Jean Alman Bruce Hager Polly Phipps David Williams

Contributions to Success I

n buying 551 Main Street, we are making another leap of faith, that the Worcester community will continue its unwavering support, and help us to create a space for learning, a world-class performing arts school that will build confidence and bring joy to young and old alike. Mary C. DeFeudis, Benefactor and Founder Access to the Arts Donors

Marsha Addis David & Kristen Albright Barry & Jean Alman Cliff & Mary Ellen Anderson Nina Aronoff Edward Atamian, Elite Entertainment Inc. Laurie & Darrell Baker Randall Barko & Marie Elissa Boisvert Virginia Bates William Bishop Carol E. Blake Alison Bromberg David Brooks George S. & Alta-Mae Butler Robert & Gloria Ciaffone Catherine Colinvaux Kerry & Cheryl Daigle Andrea Daroff Karen Dauderis DCU for Kids Paula & Albert DeLuca Sandra & Russell Doty Desmond & Colleen Dowling Beth & Paul Duquette Mary Easter & Michael Sammarco Betty Edwards Richard & Deborah Emmons J. Irving England & Jane L. England Charitable Trust John & Diane Engle

Dr. Robert Falter Dr. Marianne Felice Warner S. & Mary F. Fletcher Mr & Mrs Jose & Simone Flores-Cardillo Joan & Michael Foley Jeffrey Fuller & Paula Cullinane Myrna Garber Shawn Gillespie The Gomi Family Drs. Ivan & Noreen Green Joseph & Ellen Gregus Bruce Hager Maureen Hardy Donna & Andrew Hebb Roberta Henderson Charles Henneberry Hermann Foundation Maria Hickey James & Diana Horan Ted Hudson David Kelly Peter & Lisa Kirby Gibbs Michael Knych Bernard Kobel Kristi Koch Helen P. Koskinas Harry & Sharon Kotseas David Krashes Steven & Joyce Kressler Otto & Karen Kunz Greg & Rosemary Lano

Cheryl & Joseph Lapriore Patricia & Robert Laut Ms Rosalind Levine Marvin & Lila Levy Ulrike & Otto Lies The Agnes M. Lindsay Trust Bruce & Andrea Little Stephen & Valerie Loring Patricia Lyons-Gallo Ed & Margaret Madaus Robert & Myra McAnulty Neil & Lisa McDonough Deborah McGrath Maureen McKeon Robert & Jan Mecca Michael Meleski Christine Meuse Meghan Montaner Ronn & Holly Moody Ms Debra Morris Karen Mulcahy Matthew Olds & Michael Berthiaume Sheila Pavlik John & Susan Peltier Kathy & Dick Perry David & Marlene Persky Donald & Polly Phipps Polar Beverages Russell Pratt Teresa & Robert Pratt Robin Rhodes

Cindy Ronan Don Ross Marshall & Judith Rothbard Tate Ruth Rubin Thomas & Patricia Ryan Ed Sato Anthony Smith Joanne & George Smith Dr. Daniel & Deborah Steigman Mr & Mrs George Tetler Sharon Tierney Francis J. & Karen Tighe Raymond Trifone Kathleen Trumbull Dawn Tucker Mark Underkofler Judith Uthoff Charlie & Jody Valade Margaret Weaver Jerry & Demmie Wells Lisa Williams Carole Williamson Wyman-Gordon Foundation Karen Yeowell Due to space constraints, we can only list donors who contributed $100 and above. Names listed include contributions made between July 1, 2015 through June 30, 2016. If your name has been inadvertently omitted or is incorrect, please contact the development office at 508.471.1772. Please accept our apologies.

The Hanover Theatre for the Performing Arts and Conservatory • 2016 Report to the Community • 16

We thank these corporations, colleges and foundations for their generosity and partnership in helping to support expanded programming.

College Support

The theatre is grateful for the yearly commitment of our College Partners Program who are working hand-in-hand with the theatre to revitalize and strengthen Worcester as a welcoming and exciting college town.

Supporting Foundations

Support from local foundations is at the heart of the theatre’s community outreach programs. From providing funding for school bus trips, to maintaining our Mighty Wurlitzer, to hosting world famous motivational speakers and supporting our collaborative efforts with WPI and Youth Ballet, we truly appreciate their generosity and commitment. The George I. Alden Trust Bank of America Foundation The Beagary Charitable Trust The Crickett Foundation DCU for Kids J. Irving England & Jane L. England Charitable Trust Greater Worcester Community Foundation Hermann Foundation The Agnes M. Lindsay Trust Massachusetts Cultural Council Shanklin Charitable Foundation The Stoddard Charitable Trust Worcester Educational Development Foundation

Assumption College Massachusetts College of Pharmacy and Health Sciences UMASS Medical School Worcester State University

Corporate Support

We deeply appreciate these corporations for their generosity and partnerships which provide critical funding for the theatre. Their support gives us the confidence to book high profile performers and touring productions and build our reputation as a worldclass performing arts center. We thank them for their commitment. Blue Cross Blue Shield of Massachusetts Commerce Bank Guild of St. Agnes The Hanover Insurance Group Herb Chambers Toyota of Auburn Mass Live

National Grid Polar Beverages Reliant Medical Group Southbridge Savings Bank UniBank Worcester State University

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Matching Gift Support

We thank the following companies who provide matching gifts from their employees. Biogen Idec Foundation, Inc. BNY Mellon GE Foundation The Hanover Insurance Group Hewlett-Packard Company National Grid Pioneer Investment Management USA, Inc. Prudential Financial, Inc. Saint-Gobain Corporate Foundation Unum

Extraordinary Service The theatre volunteers play an integral part with the front-of-house team and administrative departments. The beauty of the Francis R. Carroll Plaza, directly across from the theatre, is attributed to a special group of theatre volunteers who selflessly devote their time and energy in planting, weeding, watering and maintaining this lovely park for the benefit of our patrons and the community. Since 2008, The Hanover Theatre volunteers have donated over 172,886 hours of service to the theatre. At today’s Massachusetts volunteer equivalency rate, that translates to over $5 million of in-kind services. The Mighty Wurlitzer Organ Team provides exemplary service in maintaining the Mighty Wurlitzer Organ, a treasured musical instrument. Organist Len Beyersdorfer shares his talent during pre-show concerts and theatre tours. Don Phipps, Bruce Hager and John Phipps take excellent care of the organ, so it always sounds its best, especially during our silent movies and our annual production of A Christmas Carol.

This year’s Volunteer of the Year Award honors Mildred Anderson for her outstanding contributions to The Hanover Theatre’s volunteer program. Mildred began volunteering with us in the 2008 inaugural season. Before volunteering with the theatre, Mildred worked for The Hanover Insurance Company in the statistical data management department for 35 years. In addition to volunteering with the theatre, Mildred volunteers for the women’s group at her church and is also a member of the Rutland Cultural Council. This year alone, Mildred volunteered as an event usher at over 63 shows and contributed over 235 hours working as an administrative volunteer. She is a tremendous asset to the theatre and always goes above and beyond to help. Her dedication, passion and kind heart has made her an invaluable contributor to the theatre. We are so grateful to have such a dedicated person on our team. Mildred’s enthusiasm and creativity truly exemplify the admirable qualities of our outstanding volunteers and their desire to help us grow and thrive as an organization.

Photo: Joyce Maranto, Maranto Studios

Congratulations to H. Carter Hunt Volunteer of the Year! Mildred Anderson

In Memoriam We fondly remember volunteer, Elke Eisenmann, who passed away in December. Elke began volunteering with the theatre in 2008 and was quickly recognized as a dedicated and passionate individual with a big personality and even bigger heart. She will be greatly missed.

The Hanover Theatre for the Performing Arts and Conservatory • 2016 Report to the Community • 18

Our Volunteers 3,000+ hours

Robert Breault* Bob Frankel Bernard Kobel*

2,000+ hours

Mildred Anderson Rosie Turner*

1,000+ hours

Dick Adams Linda Adams Maryellen Anderson Cliff Anderson Charlene Baron* Ellen Belanger Paul Belanger Pat Belsito Beverly Bombard Karen Cavan Judith Chicoine Linda Conner Fred Conner James Conrad Janice Conrad Patti Cummings Kay Drumheller Irene Dube Sue Foley Richard Hedin Donna Henry Nan Johnson Janice Jose Janet Krause Fran Langille Edmond Leboeuf Beth LoConto Paul Meleski Carmella Murphy Lisa Murrman Renee Peace Joyce Power Terry Pratt Judith Reilly Jacqueline Simoes Diane Steere Helen Stockdale Beverly Tavano Ray Trifone* Judith Uthoff* Tim Veilleux*

750+ hours

Joan Austin Angela Casey Kathryn Charron Maryellen Covino Barbara Day Dianne Desrosiers Joyce DeWallace Emily Eaton Myrna Garber Cathy Gleason Jacki Goodman Ernie Gozdur Cathleen Holmberg Mike Knych Donna Kosakowski Bob Locke Fayann Loiseau Kathy Mack Zinta Moskalew Jane Perkins Dick Perry Joanne Petmezis Paula Police Ellen Savickas Sue Shimeall Linda Sprague Allyn Taylor Stacey Tomasetti Ray Tremblay Nancy White

Anne Ancona Maureen Binienda Brian Brophy Steve Brophy Ann Cappabianca Elizabeth Casello Darlene Cournoyer-Orrell Margot Crawford Pat Davidson Eileen Desautel Mary Doane Norma Dodge Jo-Ann Garvey Judith Grynsel Dan Halloran Sally Hodgerney Carol Jewers

500+ hours

Claire Krukonis John Krukonis John Ladroga Linda Ladroga Blanche Lagace Madeleine Loconto-Gentile Barbara Luby Ken Lundquist Mary Marcinkus Kevin McCauley Denise McGrath Mary Lou McMahon Liz Mitchell Mary Ellen Moore Dawn Moreau Mary Lou Murphy Lucinda Oates Michael Oates Helen Panagiotopoulos Lorraine Parretti-Crete Deborah Peris Beth Plante Mary Poirier Jodi Porter Mike Poulin John Riccio Maureen Shaughnessy Peggy Sue Supernor Marshall Tate Debbie Tyborowski Gordon Wallat Claire Weiss

Casey Freeman Linda Friberg Njeri Gichohi Patricia Hackett Carol Hansen Maureen Hardy Sandy Hubbard Carol Jones Patricia King Karen Lacroix Mary Malone Michael Maynard George Mercier Phyllis Monahan Kenneth Mudzingwa Jim Niedzolkowski Cynthia Paradis Dawn Peterson Helen Quist Anne Reynolds Barbara Roach Kyes Dorene Robinson Judith Rothbard Tate Meridith Singleton Nancy Tauras Mary Teixeira Sandra Theros Wendy Thomas Victor Tolis Richard Trifone Kathy Vignaly Jean Weston

Sofia Apostol Patricia Ascione Elaine Baskin Jane Benoit Joanne Bernier Louise Bonnette Kristen Boosahada Tommy Catacchio Suzanne Cleary Sarah Connor Suzette Dowd David Faneuf Joan Foley Antonella Fox Gayle Francis Diane Freeman

Scott Baeder Linda Boll Paul Chleapas Michael Comer Jean Cormier Laura Coughlin Linda Cowell Linda Dattis Sharon DeBonis Maryanne DeProspo Sheila Donahue Carol Fauerbach Janice Fearn Elizabeth Foley Phyllis Foote Elaine Fortney

250+ hours

19 • Act II: Arts, Accessibility & Community •

Under 250 hours

Alice Foster Jason Freilich Vicki Freilich Robert Gallant Constance Galvin Jeanne Gohary Deborah Gradowski Carmel Gurucharri Elizabeth Hanson Donald Harbert Donna Harrington Robert Harrington Susan Hawkins Bobbie Helbig Diane Irvine Chris King Joyce Kingsbury Charlene Lachapelle Pauline LeCour Pat L’Heureux Dora Locke Brandon Locke Dorothy Lucier Sharon MacDonald Patricia Mahan Marilyn Mason Joan Mazeika Bob McAnulty Myra McAnulty Anne Morris Patrick Morris Margaret Naylor Donna Pickett Marguerite Rooney Theresa Ruisi Gina Saucier Lynn Schuyler Dale Stafford Bridie Sullivan Cecelia Thurber Maeve Tischbein Pauline Tranter France Turgeon Linda Turner Kai Ueno Joann Vandyke Mary Anne Ware Elaine Warren

* Previous H. Carter Hunt Volunteer of the Year recipient

Mighty Wurlitzer Organ Team Resident Organist Len Beyersdorfer Curator Don Phipps Assistant Curators Bruce Hager Jon Phipps

Interns Austin Bailey Kayla Barry Meredith Bercier Julia Bonner James Brawn Ashley Brewer George Burrell-Wentworth Megan Carmody Alicia Cross Claudia Cruz Caitlin Cryan Christian Davies Grace Deschenes Juan David Espinal Katie Grenier Brigid Halloran Lillian Irwin Katie Jost Ally Kinch Gabriel Benvenuto Ladin Gabrielle Laws Alex MacDougall Caroline Manion Tiffany Marquez Sarah Palmer Nicole Parsons Marisa Perkins Savannah Plante Loren Roth Jake Sandakly Sami Sandakly Nate Vilandre Victoria Watkins Natalie Wolpert

Financial Summary +Combined statement of activities for the years ending June 30, 2016, 2015 and 2014.

Ticket sales & fees 76%

Theatre rental 3%

Bars, merchandise & parking 7%


Program advertising & other 4%

Contributed revenue & sponsorship 10%

Event staff & expenses 27% Administrative 28%

Performance fees 36%

Facilities 8%

Debt service 1%

EXPENSES Existing building



OPERATING ACTIVITIES+ 2016 2015 2014 Ticket sales and fees $6,337,821 $5,857,337 $7,165,596 Theatre rental $200,368 $209,887 $223,911 Food & beverage, merchandise & parking $687,681 $582,688 $643,453 Tuitions, advertising & other revenues $183,284 $348,129 $447,531 Total earned revenue $7,409,154 $6,998,041 $8,480,491 Franklin Square Society $406,620 $295,684 $299,122 Memberships $144,793 $157,022 $157,960 Corporate sponsorship, foundations $85,587 $173,447 $106,996 Access to the Arts Fund $67,519 $51,642 $35,101 In-kind contributions $46,000 $79,000 $79,700 Total contributed revenue & sponsorship $750,519 $756,795 $678,878 TOTAL REVENUE $8,159,672 $7,754,836 $9,159,369 Performers $2,991,706 $2,878,005 $3,895,758 Production/technical and house staff $938,473 $844,007 $1,214,171 Advertising $979,347 $885,596 $1,138,551 Other direct event expenses $415,808 $407,140 $365,977 Total event expenses $5,325,333 $5,014,748 $6,614,457 Salaries & benefits, professional fees $1,964,767 $1,803,737 $1,575,602 Administrative & supplies $349,492 $324,263 $321,670 Fundraising $40,408 $47,453 $10,411 Facilities & insurance $377,034 $636,044 $544,434 Total administrative expenses $2,731,701 $2,811,496 $2,452,117 TOTAL OPERATING EXPENSES $8,057,035 $7,826,244 $9,066,574 Debt service/interest/reserves $87,954 $(53,123) $358,837 TOTAL EXPENSES $8,144,988 $7,773,121 $9,425,411 NET REVENUE $14,684 $(18,285) $(266,043)

BALANCE SHEET SUMMARY+ 2016 2015 * 2014 Cash & cash equivalents $2,527,870 $3,043,316 $3,557,836 Accounts receivable & prepaid expenses $765,511 $1,262,630 $798,948 Other non-current assets ** $288,360 $753,464 $18,107,411 Fixed assets $12,062,094 $7,813,688 $191,573 Total assets $15,643,835 $12,873,098 $22,655,768 Accounts payable $1,876,219 $332,041 $58,815 Advance ticket sales $2,462,181 $1,746,511 $1,682,437 Lines of credit and notes payable $2,169,661 $2,623,755 $2,888,964 Total liabilities $6,508,061 $4,702,307 $4,630,216 NET ASSETS $9,135,774 $8,170,791 $18,025,552 TOTAL LIABILITIES & NET ASSETS $15,643,835 $12,873,098 $22,655,768 * 2015 assets and liabilities restated to consolidate related entities ** Related entity liability forgiven in FY2015, equivalent to reduction in assets

The Hanover Theatre for the Performing Arts and Conservatory • 2016 Report to the Community • 20

ATTENDANCE 2016 2015 2014 Performances 167,266 159,952 177,088 Lobby/function rentals 16,845 18,869 17,585 Student matinees 13,603 13,738 14,225 Total attendance 197,714 192,559 208,898 Total attendance since grand opening 1,578,011 1,380,297 1,187,738 MEMBERSHIP & SUBSCRIPTIONS 2016 2015 2014 Franklin Square Society members 260 229 255 Broadway series subscribers 3,707 3,730 4,254 The Hanover Theatre members (households) 3,246 3,340 4,682 Total mailing list distribution (households) 188,734 167,570 146,492

21 • Act II: Arts, Accessibility & Community •

Photo: Worcester Business Journal

Board of Directors Chairman Richard W. Lavey President, Personal Lines & Chief Marketing Officer The Hanover Insurance Group, Inc. Vice Chair Marianne E. Felice, MD Chair Emeritis of Pediatrics University of Massachusetts Medical School Treasurer Charles R. Valade Retired Executive Vice President United Bank Secretary Mary C. Ritter Founder Maywood Consulting, LLC

Marie A. Angelini Special Counsel Providence and Worcester Railroad Company Tracy Barlok Vice President, Advancement College of the Holy Cross Ronald E. Bidinger, DDS R.E. Bidinger, DDS & J.M. Stiles, DMD Maureen F. Binienda Superintendent Worcester Public Schools Maurice Boisvert Former President & Chief Executive Officer YOU, Inc. Lisa M. Carroll President, Small Business Service Bureau, Inc. Vice President, Carroll Enterprises Joan Crowley Founder, Scraggy Neck Design Ivan R. Green, MD Retired Physician Michelle Jones-Johnson Vice President for Talent Development and Chief Diversity Officer Worcester Polytechnic Institute

Steven G. Joseph Senior Vice President IDI Business Operations Unum Linda S. Larrivee, PhD Dean of the School of Education, Health and Natural Sciences Worcester State University Lisa McDonough Community Volunteer Cynthia A. Monahan President The Monahan Group, Inc. Michael V. O’Brien Executive Vice President WinnCompanies Ellen Savickas Theatre Usher and Community Volunteer Troy Siebels President & CEO The Hanover Theatre for the Performing Arts and Conservatory Carolyn J. Stempler Owner, Carolyn & June Designs Thomas J. Sullivan Partner Sullivan, Garrity and Donnelly Insurance

OUR MISSION is to foster a love and appreciation for the performing arts in audiences of today and tomorrow. OUR VISION is to be the finest performing arts center in New England. Worcester Center for Performing Arts is a registered not-for-profit 501(c)(3) organization, which owns and operates The Hanover Theatre for the Performing Arts and Conservatory. All donations are tax deductible to the fullest extent allowed by law.

Administrative President & CEO Troy Siebels Executive Assistant Bethany Strothers Director of Finance & Human Resources Janine Diliberto Finance & Human Resources Assistant Gerry Baeder Development Director of Development Nel Lazour Associate Director of Development Carolyn Ambrose Membership Coordinator Kelly Hobson Marketing & Public Relations Director of Marketing & PR Lisa Condit Senior Sales Manager Diane Pieciak Design Manager Monica Wagner Elefterion Digital Marketing Specialist Jacob Poplaski Marketing and PR Coordinator Lillian Irwin Box Office Director of Ticketing Genevieve Shappell Assistant Box Office Manager Brendan Donnellan FSS Ticketing Manager Nadia Naco Box Office Associates Julie Carlson Cheryl Lindsay Cathy Mezynski Jean O’Halloran Sonya Richards

Education Director of Education Meghan Montaner Education Assistant Kelly Rourke Production Production Manager Jon Rosbrook House Electrician Brenda Shepard House Sound/Audio Engineer Nick Joyce Stage Crew IATSE Local 96 Facilities Facilities Manager Lewis Symynkywicz Facilities Associates Dan Friend Danielle Friend Stan Tarka Operations Operations Manager David MacArthur Jr. Special Events Coordinator Mark Steina Inventory Manager Savannah Plante House Managers Pete Belsito Joyce L. Gully Ellen Santimaw Mark Steina Salon Maître D’s Sue Shimeall Ray Trifone

All Photos: Erb Photography unless otherwise noted.

Founders Edward P. Madaus Executive Director Guild of St. Agnes Paul J. Demoga, Esq. Attorney at Law Wolfson, Keenan, Cotton & Meagher Honorary Director Mary C. DeFeudis Benefactor

Kristen Albright Vice President, Claims Analytics The Hanover Insurance Group

The Staff

2016 Annual Report: The Hanover Theatre's Report to the Community  

Act II: Arts, Accessiblity & Community. View the highlights of The Hanover Theatre for the Performing Arts during the 2016 fiscal year. Inc...

2016 Annual Report: The Hanover Theatre's Report to the Community  

Act II: Arts, Accessiblity & Community. View the highlights of The Hanover Theatre for the Performing Arts during the 2016 fiscal year. Inc...