2020 Annual Report | The Hanover Theatre and Conservatory Report to the Community

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Resiliency Meets Creativity 2020 Report to the Community

2019-2020 Season

Broadway Tours Beautiful The Carole King Musical sponsored by Fidelity Investments The Play That Goes Wrong sponsored by The Club at Rockland Trust A Bronx Tale sponsored by Bank of America Charlie and the Chocolate Factory sponsored by Reliant Medical Group Bandstand sponsored by UniBank * An American in Paris co-sponsored by Commerce Bank, a Division of Berkshire Bank & Worcester State University * Miss Saigon sponsored by Bay State Savings Bank * Comedy Carol Burnett: An Evening of Laughter and Reflection sponsored by Country Bank for Savings Lewis Black: The Joke’s On US Tour Sex n’ The City: The Super Unauthorized Musical Parody Concerts Jazz at Sunset featuring Dwight & Nicole Jazz at Sunset featuring Michael Dutra and The Strictly Sinatra Band Alan Parsons Live Project REO Speedwagon sponsored by Herb Chambers Toyota of Auburn Get The Led Out O.A.R. sponsored by The Club at Rockland Trust Air Supply Titans of 80s Rock RAIN: A Tribute to The Beatles Brit Floyd - Echoes 2020 Celtic Woman Celebration: The 15th Anniversary Tour * The Beach Boys * Dance and Movement Catapult So You Think You Can Dance Live! 2019 Dance Theatre of Harlem VIVA MOMIX The Russian National Ballet performs Giselle * Worcester County Dance Festival * Educational Thurgood Marshall The Scarlet Letter * National Geographic Live with Paleontologist Nizar Ibrahim Spinosaurus: Lost Giant of the Cretaceous The Club at Rockland Trust * National Geographic Live with Dr. Kara Cooney, Egyptologist: When Women Ruled the World The Club at Rockland Trust * National Geographic Live with photographer Joel Sartore: Building The Photo Ark sponsored by The Club at Rockland Trust * Family Shows Peppa Pig Live! Peppa Pig’s Adventure PAW Patrol Live! “Race to the Rescue” PJ Masks Live! Save the Day The Very Hungry Caterpillar A Carnival of Animals Daniel Tiger’s Neighborhood Live! Neighbor Day * 2 • Resiliency Meets Creativity • TheHanoverTheatre.org

Films The Hunchback of Notre Dame, silent film accompanied by the Mighty Wurlitzer Organ Warren Miller’s Timeless Chevy Chase Plus a Screening of National Lampoon’s Christmas Vacation John Cleese and Monty Python and the Holy Grail Rob Reiner Live - This Is Spinal Tap * The Kid Brother, silent film * Holiday Shows The Nutcracker sponsored by Commerce Bank, a Division of Berkshire Bank Boston Pops Holiday Concert sponsored by Hanover Insurance Group Diane Kelley Holiday Spectacular A Christmas Carol sponsored by Assumption University & Blue Cross Blue Shield of MA A Christmas Celtic Sojourn with Brian O’Donovan The Hip Hop Nutcracker A St. Patrick’s Day Celtic Sojourn with Brian O’Donovan* Performing Arts YSP Teen presents The Music Man YSP Pre-Teen presents The Music Man JR. A Night with Janis Joplin Cirque Mechanics: 42FT, Menagerie of Mechanical Marvels Roald Dahl’s The Witches The Simon and Garfunkel Story sponsored by Hearing and Brain Centers of New England The Illusionists Acts of Love Cirque D’Or * Select Receptions and Community Events Historical & Architectural Theatre Tours PINK Lighting the Way Bank of America Town Hall Massachusetts Democratic U.S. Senate Debate * Commencement and Graduation Ceremonies Blackstone Valley Regional Vocational Tech High School * Gerald Creamer Center * Grafton High School * Claremont Academy * AMSA Charter School * * Event cancelled due to COVID-19.

Dear friends, 2020 has been a turbulent year for all of us throughout Worcester, across the country and around the world. The Hanover Theatre and Conservatory, along with most other cultural institutions, is facing the gravest threat we’ve faced in our history. The COVID-19 pandemic and ensuing shutdown have left thousands of theatres, museums and other cultural organizations without revenue to pay bills. As a direct result, hundreds of thousands of people in our industry are unemployed without any clear indication of when they might be able to return to work. Even as other sectors of the economy begin to reopen, it’s clear that theatres like ours will be among the last to return. Many of our peers around the country and the world will not survive this tragedy, and the impact on the performing arts will be felt for decades.

Steve Joseph

Troy Siebels

We cancelled performances beginning March 13, 2020. The following day, March 14, was the twelfth anniversary of our grand opening. We are so proud of the difference our organization has made on downtown Worcester over the past twelve years, and we are proud of the leading role we play in the city’s cultural landscape. We are proud of the often life-changing difference our theatre, dance, music and technical theatre classes make to the 500 students in our conservatory. We’re inspired by the impact the Adopt-A-School Program has on 2,400 students through our partnership with Worcester’s South High School and Burncoat High School. We are excited to share the experience of live theatre with more than 16,000 students (on average) from across central New England, who participate in school matinees each year. We are grateful for the more than 300 volunteers whose dedication and love for the theatre make our audiences feel so welcome. Without the theatre, these impacts would be lost. The 200 people that are employed by the theatre over the course of the year would lose some or all of their livelihood. The “new optimism” that we helped bring to the city would be replaced by a hole in the hearts of more than 200,000 people who visit the theatre each year. Because of your generosity, we have confidence that we will survive this period and return stronger. Stronger because of your financial contributions to The Hanover Theatre Resiliency Fund of more than $1.4 million to date. We’re also stronger because of what we’ve learned about ourselves during this moment in our history. We are focused not on what we can’t do, but on what we can do. In the following pages we’ll share what your support has made possible: • in our conservatory, where classes continue with students attending both virtually and in-person, in studios that are socially-distanced and disinfected hourly; • in Worcester Public Schools and other school districts nearby, who are participating in virtual school matinee performances with classroom-by-classroom engagement with performers and others; • in the new BrickBox Theater at the Jean McDonough Arts Center, where we’ve partnered with the Worcester Cultural Coalition to bring a new, intimate performance space to the Theatre District; and • for the holidays this year, when we’ll launch a A Christmas Carol Reimagined, rehearsed and filmed in the BrickBox Theater for you to enjoy at home. Like you, we believe strongly in the need for arts and culture in today’s world, and we are full of optimism for the years ahead. Thank you for helping to make our journey possible. Sincerely yours,

Steve Joseph Chair of the Board

Troy Siebels President & CEO

OUR MISSION is to foster a love and appreciation for the performing arts in audiences of today and tomorrow. OUR VISION is to be the finest performing arts center in New England. The Hanover Theatre and Conservatory for the Performing Arts • 2020 Report to the Community • 3

Conservatory Update

The lobby of the conservatory expansion. The new space offers three street level studios and a music room for private lessons. Photo ©Erb Photography.

A Look Back at the Year This past season at the conservatory was marked with many exciting moments and new endeavors as well as some large challenges that required tremendous amounts of creative thinking and perseverance. The year began with the debut of an entirely redesigned production of The Nutcracker created by Broadway scenic designer, Christine Peters, with lighting design by Broadway’s Paul Miller. The production dazzled audiences and was made possible by a generous gift from Mary C. DeFeudis (read more on page 10). Construction was completed on new first floor studio space and students and faculty were eager to start utilizing the space in February of 2020. Shortly thereafter, COVID-19 threatened to put a stop to the semester as a whole. When it became clear that in person classes would have to be suspended for a while, the question was not if classes would continue, but how they would continue. We quickly developed a plan of action for moving to an online learning model and within one week, all conservatory classes were up and running on Zoom. “We knew that so many of our students would be counting on their classes for some sense of normalcy, not to mention the community that comes with taking part in a conservatory class,” said Meghan Montaner, director of education at the theatre and conservatory. “It was important to us to maintain that community for our students and faculty, regardless of distance.” Prior to classes going live online, conservatory faculty received extensive, personalized training on the Zoom platform and conducted rehearsal classes to ensure that 4 • Resiliency Meets Creativity • TheHanoverTheatre.org

students would receive the highest quality of instruction possible. For students of all ages, online classes offered structure and a sense of normalcy to an otherwise uncertain time. After the first day of online classes, Andrea Carlson, a student in Adult Improv II, said, “Thanks to The Hanover Theatre Conservatory my improv class took place online tonight. What a boost I got from a tiny bit of normalcy. I went from sobbing most of the day to fullfledged laughing. Surprising how regularity can make sense of chaos.” Moving classes online prevented us from having to cancel the remainder of the semester and face losing approximately $90,000 in outstanding tuition. We retained nearly all of our 500 students despite the transition to virtual learning. Given the success of our online classes, we launched our first summer session of classes in June, which generated $38,000 in tuition and helped to keep our teaching staff employed. All classes were offered entirely online via Zoom and over 100 students participated. Since March, we have hosted upwards of 10,000 hours of Zoom meetings including classes, private lessons, virtual performances and summer programs. This fall, we were able to provide students with the option to resume classes in person with strict safety guidelines while still offering online options. As of October 2020, 80% of our students are taking classes in person while 20% have elected to participate online. Through these tumultuous times, we are reminded of the importance of the arts. “The arts and culture are a powerful source of healing in these times of high stress and anxiety. We are committed to ensuring that our students have a place to learn and grow through arts education now, and in the future,” says Montaner.

Master Classes Last season, we offered 14 unique master class opportunities with shows including Beautiful: The Carole King Musical, The Play That Goes Wrong, Dance Theatre of Harlem, A Christmas Carol, A Bronx Tale, Roald Dahl’s Charlie and the Chocolate Factory, Bandstand and An American in Paris. Additional master classes were led by Ashley Ellis, principal dancer with Boston Ballet, and Telmo Moreira, ballet master at The Rock School for Dance Education in Philadelphia. Out of those 14 classes, ten were held in person and four were conducted virtually after the conservatory transitioned to online learning in the spring. Over 220 students attended these master classes and had the chance to interact with performing arts professionals from all different backgrounds.

Conservatory students with Todd Buonopane from the national tour of The Play That Goes Wrong after an acting master class.

In-School Workshops Our ability to conduct in-school workshops was significantly reduced this year due to COVID-19, as many of these workshops usually occur in the spring. The Hanover Theatre teaching artists were able to conduct four inschool workshops prior to closures at middle and high schools throughout central Massachusetts. These workshops were done to supplement students’ attendance to matinee performances of A Christmas Carol and in conjunction with our Goddard Scholars partnership with Sullivan Middle School.

Photo ©Erb Photography.

Scholarships As we continue to increase our conservatory offerings and expand our reach, financial assistance has become even more important. In the 20192020 season, we offered over $50,000 in scholarships. These scholarships are made possible through our Access to the Arts Fund and by generous donations from supporters. We anticipate that the need for scholarships will continue to grow in 2020-2021 and hope to continue offering financial assistance so that all students, regardless of their socioeconomic background, can benefit from arts education.

A Christmas Carol associate directors Annie Kerins and Steve Gagliastro after a workshop with students at Trottier Middle School.

The Hanover Theatre and Conservatory for the Performing Arts • 2020 Report to the Community • 5

Photo courtesy of THTC.

The Teen YSP presented Monty Python’s SPAMALOT: A Socially Distanced Concert-ish Version, created specifically in light of the pandemic. Students rehearsed on Zoom for three hours in the mornings and then visited various outdoor locations around central Massachusetts to perform socially distanced scenes in the afternoon. The final production was presented drive-in movie style in the parking lot behind the theatre for students and their immediate family members. Pre-teen students presented Monty Python’s SPAMALOT

Young@Part version in an entirely virtual format for families and friends. While the format of these programs was different, we received incredibly positive feedback from both students and parents. One student in the teen program, Dylan M., said, “This program has a very special place in my heart. YSP has really helped me grow and figure out what actually matters to me. This show has been really important, especially this year, where most of us lost our spring shows and a bunch of our summer programs as well. So just having this has been so important and has really been a light in the darkness.” Our Summer Dance Intensive Week in August marked the first return back to the studios. All students and staff wore masks throughout the day and were spaced out to accommodate social distancing guidelines.

The Pappas Foundation Student Matinee Series In the 2019-2020 season, The Pappas Foundation committed to underwriting our annual student matinee series in order to provide free access for all Auburn Public School students over the next three years (approximately 2,300 students). The Pappas Foundation support also allowed us to subsidize some of the cost of the student matinee series for students outside of Auburn. As a result of this support, 10,000 area students attended student matinees of A Christmas Carol, THURGOOD, Cirque Mechanics: 42FT - A Menagerie of Mechanical Marvels and The Very Hungry Caterpillar Show. Other student matinee shows that were cancelled due to COVID-19 include The Scarlet Letter, The Stories of Peter and the Wolf & Hansel and Gretel, the National Geographic LIVE Speaker Series and Bandstand. In a typical year, the total number of students that attend matinees would be closer to 16,000. Student matinee tickets are significantly discounted to make these experiences possible for local schools. For the 2020-2021 school year, we plan to continue the program with a series of virtual student matinees. 6 • Resiliency Meets Creativity • TheHanoverTheatre.org

Photos courtesy of Auburn Public Schools.

Community and Summer Programs

Youth Summer Programs While COVID-19 meant that we could not run our annual summer musical theatre and dance intensives in their traditional format, it was important to us to find new ways to continue these programs. With some creative thinking to restructure our musical theatre programs and lots of hard work to execute them, we successfully completed our Preteen Youth Summer Program and two sessions of our Teen Youth Summer Program (YSP).

Summer Together This summer, we joined forces with the Boys & Girls Club of Worcester, YouthConnect Worcester and more than ten other cultural organizations in the city to create the ‘Summer Together’ program for Worcester kids ages Pre-K to high school. The groups collaborated to conceive and execute an all-inclusive calendar with dozens of activities each week during July and August. The Summer Together program was made possible in part thanks to the United Way. We provided students with a six-part video monologue workshop produced and taught by one of our most popular teachers, Andrew Shoro.

Creative Movement Launched in 2019, Creative Movement is a dance collaboration with the Seven Hills Foundation Aspire Program here in Worcester. The Aspire Program was developed to better support individuals with disabilities and other significant life challenges. The program provides a weekly 1-hour class that introduces movement and rhythm while increasing physical awareness and activity. In addition, Creative Movement provides a supportive environment that increases self-esteem.

Boys & Girls Club Ballet Since 2017, we have partnered with the Boys & Girls Club of Worcester to offer a 32-week classical ballet program for their students. Early on in the partnership, a member of the conservatory’s ballet faculty would go to the Boys & Girls Club location each week to teach class. Now, students take a shuttle from the club and come directly to our studios for their class. Students are also provided with dance attire and perform in the conservatory’s annual Spring Reflection. This program is made possible by the Access to the Arts Fund.

Adopt-A-School: Bandstand In the spring of 2020, we celebrated the 7th year of our Adopt-A-School Program using arts to enhance the curriculum in the Worcester Public Schools. Superintendent Maureen Binienda and the faculty at both South and Burncoat high schools partnered with us to incorporate the themes, history and sociological impacts of a Broadway show into the curriculum across every subject as preparation for both schools (2,400 students) to see the Broadway tour of Bandstand. This year’s Adopt-A-School performance was scheduled for Friday, March 20, 2020. Although the curriculum work and projects were completed, the culminating live theatre event was cancelled due to COVID-19 school closures that same week. We are grateful to the Worcester Public Schools, City of Worcester and Durham Bus Company for collaborating with us on this program every year. This program is made possible by the generous support of the McDonough Foundation, Greater Worcester Community Foundation and our Access to the Arts donors.

The Access to the Arts (ATTA) Fund continues to be a vital source of support for community outreach programs, providing access to the performing arts to youth and families who cannot afford to participate. Please consider making a donation today! For more info, visit TheHanoverTheatre.org/access2. The Hanover Theatre and Conservatory for the Performing Arts • 2020 Report to the Community • 7

While many of the conservatory’s annual performance opportunities were cancelled due to COVID-19, students still enjoyed multiple chances to showcase their talents both live onstage and virtually.

Photo UnityMike.

Performance Opportunities

The cast of YAC’s performance Acts of Love. Photos provided courtesy of THTC.

Roald Dahl’s The Witches and Acts of Love In fall 2019, the conservatory launched the Youth Acting Company (YAC). Modeled after the conservatory’s Youth Ballet Company, the YAC allows actors to perform more frequently than they might at school and exposes them to multiple directors and styles of theatre. The first piece they performed was a Theatre for Young Audiences (TYA) play, Roald Dahl’s The Witches. YAC’s second performance was an original piece that they wrote collectively, entitled Acts of Love.

So You Think You Can Dance One of the most notable performance opportunities in the 2019-2020 season came in October when a group of six dance students had the chance to perform an opening number for the So You Think You Can Dance Live! tour. It was the first time the show had ever invited local dancers to open for them. 8 • Resiliency Meets Creativity • TheHanoverTheatre.org

Romeo +Juliet The third piece in the YAC season was a virtual reading of Romeo + Juliet, a collaboration between the Youth Acting Company and The Hanover Theatre Repertory.

Youth America Grand Prix The last live performance opportunity for our students prior to COVID-19 was the Youth America Grand Prix (YAGP) international ballet competition in Boston. Seven of our dance students represented the conservatory and four of them took home awards or recognitions. Students trained and rehearsed their pieces from September to March, working one-on-one with choreographers and rehearsal coaches to present their best work.

Photo courtesy of dancers Fayelinn Poplawski and Ava Tselios.

Student Choreography Our annual Student Choreography Concert that typically occurs in the spring was the first performance that we conducted virtually. On June 12, thirteen young choreographers shared their personal compositions in various styles of dance including contemporary, tap, modern and more. Students recorded videos of their dances and introduced them live during a Zoom webinar. The event was also broadcast on Facebook Live and can still be viewed by visiting our Facebook page.

Spring Zoom Performances While we were unable to hold any regularly scheduled end-of-year performances in the spring, we presented the following performances online, utilizing Zoom’s webinar feature: Adult Acting: Performance Class Final Presentation and Voice Recital for Students of Jane Shivick. In lieu of our usual Spring Reflection performance, each dance class recorded either their final class or a specific piece of choreography on Zoom. These recordings were then sent out to families so that they could still see all of the progress their students made over the course of the year.

Carnival of the Animals In March, our Youth Ballet Company members collaborated with Worcester Chamber Music Society to present SaintSaen’s Carnival of the Animals. This unique performance opportunity combined storytelling through music with dance to create a memorable experience for all. Dancers also participated in a meet and greet after the show with audience members. Photo courtesy of WCMS.

The Hanover Theatre and Conservatory for the Performing Arts • 2020 Report to the Community • 9

The Nutcracker’s Dazzling Transformation

The Hanover Theatre Conservatory’s production of The Nutcracker underwent a major transformation in 2019 with the help of internationally recognized scenic designer Christine Peters and lighting designer Paul Miller. Peters designed all of the scenic elements from scratch, and Miller brought them to life with a brand new lighting plot. This transformation had been in the works for months but was only made possible by a generous gift of $202,000 from Mary C. DeFeudis, honorary director of the theatre’s board of directors and an original founding member from the theatre’s 2008 opening. When Ballet Arts Worcester became part of the conservatory three years ago, The Nutcracker became a conservatory production. Since The Nutcracker provides an annual performance opportunity for nearly a hundred students, redesigning the show was an early discussion. Jennifer Agbay, the conservatory’s director of dance and the artistic director of The Nutcracker, always envisioned the production as a pop-up book come to life onstage. Peters was instantly excited at the possibility of making this magical world come to life on The Hanover Theatre’s stage. “Before The Nutcracker was one of the most famous ballets, it was a children’s book. We wanted to go back to its roots, which felt like a very good fit especially for a production with so many children involved. The large illustrative quality of a pop-up book come to life gives a nod to the original story while adding a sense of whimsy and imagination as the characters travel to the different fantasy lands,” said Peters. Once Peters’ new scenic designs came in, the creative team was thrilled with her vivid, colorful and layered 10 • Resiliency Meets Creativity • TheHanoverTheatre.org

imagery, which evoked a pop-up book design in keeping with Agbay’s vision of the show. However, the theatre had only budgeted to create custom backdrops for The Nutcracker. Peters had presented a more complex design that included cut portal drops for the “Snow” and “Land of Sweets” scenes, ornate, sweeping staircases in Clara’s house and even a custom curtain nicknamed the “I-Spy” curtain because its ornate design included hidden images from the story. The Nutcracker team was faced with two options: start eliminating elements or look for new funding. “When we were forced to think about eliminating the I-Spy curtain and other whimsical elements, we just had to seek out additional funding,” said Director of Education Meghan Montaner. “This show is such a family experience, and we had all become deeply invested in the interactive component that the curtain would bring to the experience.” DeFeudis was the first major individual contributor to the theatre’s $31 million dollar capital campaign to restore the historic venue. Her $1 million contribution enabled the restoration process to include decorative paint and gold leaf elements that would bring the original grandeur of the 1926 theatre back to life. Within days of receiving quotes from the scene shops for construction of The Nutcracker, Montaner and President and CEO Troy Siebels reached out to DeFeudis to see if she might, once again, be willing to invest in something so beautiful that was facing compromise due to financial restraints. With DeFeudis’ generous gift, the complete design was executed for the 2019 production, including the “I-Spy” curtain that pushed the theatre to seek new funding. Peters made an addition to the curtain’s design before it was sent off to the scene

Opposite: Mary C. DeFeudis in front of the “I-Spy” curtain which includes hidden images from the story. Above: Students perform in The Waltz of the Snowflakes alongside principal dancers from Ellison Ballet in New York City. Right: Prologue scene with shops for the opening of The Nutcracker. Below: In the wings, principal dancers Ashley Baszto of Orlando Ballet and Telmo Moreira of The Rock School watch students perform amid new scenery. Photos ©Erb Photography.

shops, a wrapped present with a special tag that reads, “With love from Mary.” (pictured on opposite page) “I am so proud to have been a part of the renovation and the successes we have seen over these years,” DeFeudis said. “The Nutcracker is a signature show for the theatre. It inspires our young performers to reach for their dreams. I am happy to enhance our annual production of this timeless show and to encourage our talented teachers and students.” As one of the theatre’s annual holiday productions, we are thrilled that this new design will delight audiences for years to come. “This production provides so much to the city of Worcester and takes us on a sweet adventure, reminding us of the power of magic,” says Agbay. “The city can declare this treasured production as its own, and it will only get better over time.” The Hanover Theatre and Conservatory for the Performing Arts • 2020 Report to the Community • 11

Lights on JMAC and the BrickBox

Worcester’s new BrickBox Theater is a flexible performance space capable of hosting theatre, music, dance and other cultural events for audiences of up to 300. Located at 20 Franklin Street in the Jean McDonough Arts Center, the BrickBox is an initiative of the Worcester Cultural Coalition operated in partnership with The Hanover Theatre and Conservatory for the Performing Arts. In the latter half of 2019, we readied the BrickBox Theater for its grand opening by overseeing the completion of the theater itself, developing our rates, policies and procedures and undergoing a branding exercise to integrate the BrickBox and PopUp together under the umbrella of the Jean McDonough Arts Center, which we coronated with a joyful sign lighting event on March 5, 2020. Just two weeks later, the pandemic hit. We had been curating and were looking forward to hosting a wide range of events in the BrickBox, from the recording of a podcast with a live studio audience, to a night of music with Tony® Award winner Laura Benanti, to an independent film festival, to our own production of Shakespeare’s Romeo + Juliet featuring The Hanover Theatre Repertory (THT Rep) and the conservatory’s Youth Acting Company. Despite these and other events being pushed back due to COVID-19, we have found ways to move the BrickBox forward: • the dressing rooms, green room, rehearsal hall, kitchenette and wardrobe support spaces are well on their way to being fully outfitted; • a generous donor gifted a beautiful piano for the rehearsal hall; • we researched live streaming equipment and will have it available post haste; and • most notably, we launched The Hanover Theatre Repertory, committed to engaging, entertaining and energizing audiences with dynamic theatrical productions made in and for the BrickBox, with a focus on classics, modern-classics and classics-inspired works.

12 • Resiliency Meets Creativity • TheHanoverTheatre.org

Opposite: The construction of the BrickBox. Above: The sign lighting at JMAC in March 2020. Photo UnityMike. Right: Managing director of the BrickBox Theater and THT Rep’s artistic director, Olivia D’Ambrosio Scanlon. Photo Berlin Photography.

“Despite a delayed grand opening, the BrickBox continues to promise to be a downtown destination and an invaluable addition to the Theatre District. The care and expertise we’ve put into every aspect of management, together with the prospect of our using the space under the auspices of our conservatory and THT Rep, are things of which we can and should be very proud.” - Olivia D’Ambrosio Scanlon

The Hanover Theatre and Conservatory for the Performing Arts • 2020 Report to the Community • 13

New Strategic Plan The following five-year strategic plan was developed in a collaborative process by our board of directors, staff and members of our community between November 2019 and March 2020. While portions of the plan must be reexamined in context with Covid-19, its underlying concepts remain relevant and central to our long-term success.

Embrace Diversity, Equity, Inclusion and Belonging A. Examine our own internal and external practices and actively work to eliminate racism and create a more equitable and diverse organization, across our board, staff, volunteers, students and audiences.

Main Street - Streetscap 20 A. Build contributed revenues to support needs of the organization, and to provide stability and a safetyOctober net

our Capacity FrancisBuild R Carroll Plaza

1. Be less dependent on earned revenue Increase the percentage of our annual operating budget funded through contributed revenue.

2. Eliminate debt Retire the remaining debt from the theatre’s historic restoration and reopening. B. Commit to a work environment that respects and values our current and future team members 1. Healthy workplace Seek to implement regular schedules and a right-sized workload for a 40-hour workweek; prioritize live/work balance and personal growth; implement growth and succession planning. 2. Grow our staff to keep pace with increased workload Bring on additional staff to maintain a healthy workload when required by continued growth. 3. Increased office/physical space Expand our physical environment to best support our team, including administrative space, box office, operations, production and marketing; and explore ideas for a retail/gift shop space. 14 • Resiliency Meets Creativity • TheHanoverTheatre.org

Preliminary renderings by Beta Group include a pedestrian plaza and an outdoor stage in front of the theatre. The project supports the vision of a growing cultural center downtown, adding to the vibrancy of the area and giving visitors another reason to make the city a vibrant cultural destination.

Be a Destination

A. High-quality, high-demand programming 1. Theatre Bring the highest level of quality to our mainstage, including high-profile performers and tours, non-performance events and outreach programs. 2. Conservatory Engage and retain top caliber faculty to deliver class offerings, master classes and youth performing company opportunities that aren’t otherwise available in our region. 3. BrickBox Host programming, performers and signature events that reflect our community through professional theatre partner companies and Worcester cultural organizations and create our own work through our conservatory and THT Repertory. Improvements Worcester, MA

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4. Plaza Bring a robust calendar of large and small events to Francis R. Carroll Plaza and the outdoor Bank of America Stage, engaging our community through partnerships with other cultural organizations for diverse offerings, food and drink. B. Excellent customer experience 1. Every step of the customer journey Design the online experience to reach and engage customers with multiple messages in a timely way; be thoughtful and purposeful in designing each step of customer interaction; integrate the social experience for conservatory students to achieve a more engaged and committed student body. 2. Use of technology Embrace evolving technology to become fully mobile-friendly; improve online interaction including the giving experience; explore online ordering and delivery of concessions and bar items to seats. 3. Improve access Remove barriers to participation and utilize the BrickBox and Francis R. Carroll Plaza to engage more culturally, economically and age diverse customers; secure scholarship support for conservatory classes and other programs. The Hanover Theatre and Conservatory for the Performing Arts • 2020 Report to the Community • 15

Financials and Pandemic Impact

The following charts are combined statements of financial position and activities of Worcester Center for Performing Arts, Inc. d/b/a The Hanover Theatre and Conservatory for the Performing Arts and affiliates for the years 2018-2020 ending June 30. BALANCE SHEET SUMMARY Cash & cash equivalents AR & prepaid expenses Other non-current assets Fixed assets

2020 $3,969,961 $360,174 $150,166 $13,369,212

2019 $2,884,951 $753, 018 $150,536 $12,684,014

2018 $3,390,981 $1,163,333 $216,649 $13,069,483


TOTAL ASSETS $17,849,513 $16,472,519 $17,840,446 Accounts payable $123,352 $ 93,293 $123,279 Advance ticket sales $2,661,021 $2,244,360 $2,199,267 Lines of credit and notes payable $3,331,506 $1,781,653 $4,560,150

___________________________________________________________________ TOTAL LIABILITIES Net assets

$6,115,879 $11,733,634

$4,119,306 $12,353,213

$6,882,696 $10,957,750




___________________________________________________________________ TOTAL LIABILITIES & NET ASSETS

OPERATING ACTIVITIES 2020 2019 2018 Ticket sales and fees $5,243,470 $7,495,052 $7,662,935 Ancillary income $628,876 $882,225 $901,313 Sponsorship $106,000 $107,000 $79,228 Conservatory tuition $583,736 $529,792 $485,588 Temp restricted releases $157,785 $158,243 $218,562 __________________________________________________________________________ Total event income $6,719,867 $9,172,312 $9,347,625 __________________________________________________________________________ Performers and event personnel $3,362,531 $4,379,390 $4,923,062 Production $283,262 $404,884 $364,171 Advertising $774,031 $916,089 $956,826 Co-promoter share $66,365 $245,820 $69,738 __________________________________________________________________________ Total event expense $4,486,190 $5,946,183 $6,313,797 __________________________________________________________________________ NET EVENT INCOME $2,233,677 $3,226,129 $3,033,828 Individuals $780,800 394,019 $401,087 Corporations $146,512 $111,949 $120,880 Other private support $63,669 $204,692 $180,868 Earned income $300,618 $391,876 $218,753 __________________________________________________________________________ OPERATING INCOME $1,291,599 $1,102,536 $921,588 __________________________________________________________________________ Salaried employees $2,559,499 $2,449,827 $2,259,641 Contract employees $155,807 $151,665 $172,401 Administrative $269,591 $355,871 $384,861 Marketing & PR $212,850 $239,142 $238,721 Development $39,173 $83,417 $44,343 Operations $329,171 $298,232 $316,215 Facilities $467,426 $518,155 $489,512 Rent/debt service $129,761 $204,105 $273,325 __________________________________________________________________________ OPERATING EXPENSE $4,190,278 $4,300,414 $4,179,020 __________________________________________________________________________ NET INCOME $-665,278 $28,250 $-223,603 __________________________________________________________________________ Reserve contributions/ inter-company adjustment $0 $0 $-98,725 Capital contribution released from restriction with donor permission $740,000 __________________________________________________________________________ NET INCOME AFTER RESERVES $74,998 $28,250 $-124,878

16 • Resiliency Meets Creativity • TheHanoverTheatre.org

Estimated Impact from COVID-19 and Shutdown Projecting what the total financial impact of the pandemic and shutdown will be is a nearly impossible task. Impact will continue over the next several years, as audiences return incrementally, but costs increase to comply with the health and safety realities of operating in this “new normal.” Rather than attempt to project further into the future, the numbers below represent the period beginning with our first cancelled performance on March 13, 2020 and ending at the end of our current fiscal year on June 30, 2021. This estimate, updated October 15, 2020, is based on the following assumptions:

• Some smaller performances with a socially-distanced audience are possible in spring 2021, but a full return with Broadway touring shows is not possible until fall 2021.

• Most theatre staff are on furlough or greatly reduced hours, with only conservatory faculty and staff and a small administrative group remaining employed full time.

• Performances in the new BrickBox Theater are possible beginning in spring 2021. • Franklin Square Society members, corporate sponsors and others continue to support the theatre in the coming months at consistent levels.

FY2020 operating loss $968,762 FY2021 operating loss (projected) $1,855,531 Projected cost of facility and equipment changes for COVID-19 related safety plan $225,000 Total loss related to COVID-19 in FY2020 and FY2021 $3,049,293 The Hanover Theatre Resiliency Fund: donated ticket revenue from cancelled performances $228,862 The Hanover Theatre Resiliency Fund: contributions through October 15, 2020 $1,192,044 Capital contributions released from restriction with donor permission $740,000 CARES Act PPP loan, forgiveable $677,200 Mass Cultural Council gaming mitigation fund grant $250,000 Mass Cultural Facilities Fund grant - repurposed due to emergency need approval by MCC $30,300 Sources of revenue to offset COVID-19 related loss in FY2020 and FY2021 $3,118,406

MEMBERSHIP & SUBSCRIPTIONS 2020 2019 2018 Franklin Square Society members 280 246 252 Broadway Series subscribers 4,482 3,456 4,543 The Hanover Theatre member households * 965 4,448 4,233 Total theatre patron households 263,875 278,418 227,065 ATTENDANCE 2020 2019 2018 Performances 116,297 182,038 161,778 Lobby/function rentals 5,015 15,990 16,520 Student matinees 10,668 16,676 13,514 Total attendance 131,980 214,704 191,578 Total attendance since grand opening 2,331,262 2,199,282 1,984,578 * Membership count prior to 2020 included subscriber households

The Hanover Theatre and Conservatory for the Performing Arts • 2020 Report to the Community • 17

Donor Recognition

We are deeply grateful for the generosity and commitment of our supporters and sustaining members who represent our Franklin Square Society and donors at all levels to the Resiliency Fund, Access to the Arts Fund, the Wurlitzer Fund, Theatre District Campaign, THT Rep and education outreach programs. Their support keeps our nonprofit organization strong to continue to serve the cultural needs of our community. All lists represent activity between July 1, 2019 through June 30, 2020.

$200,000 and up Mary C. DeFeudis*† $10,000 and up Thomas & Lynora Bartholomew*^† Steve & Lee Joseph*^†⁰ Lisa & Neil McDonough*† The Shanklin Family± Raymond Trifone*^†S $5,000 and up Mike & Marie Angelini*^† Randall S. Barko & Marie Elissa Boisvert*^†⁰ James & Stella Chacharone*⁰ Jennifer & Michael Dowdle*^† Marianne Felice, MD*^† Roberta Henderson^ Robert & Myra McAnulty*^†⁰S Kevin & Kate Mercadante^† Marc & Miriam Rogers-Montalvo* Amy & Edward Russo*S John & Ellen Savickas*^†S Kim & Adrian VanderSpek*^ James & Tracy V. Wells*^†⁰ $2,500 and up Mary & Carl Aframe† Kristen Albright*^† Barry & Jean Alman*^†± S Geraldine & Scott Baeder† Paul & Jane Baker*^† Brian & Janet Barlow*Þ Jack & Susan Bassick* Karin Branscombe^ John & Dawn Budd*^ Stephen & Rosanna Burke*†S Paula Burton† Mary Frances & John Coakley*

James & Nancy Coghlin* Chris & Catherine Collins⁰ Fred & Patty Eppinger*^† The Fisher Family* Warner S. & Mary F. Fletcher*† Allen Fletcher* Drs. Ivan & Noreen Green*^† The Grenon Family*†S Dr. Abraham & Linda Haddad*† Don & Peg Harbert*^† Jonathan Hirsch† Judith Ann & Edward J. Keegan III* Dr. Paulette Kimball-Wren^ Lisa Kirby Gibbs* Sharon & Allen Krause*^† Richard & Tracey Lavey*^† Bruce & Andrea Little*^† Dorothy Lurier*^† Carole Lyman*S Edward & Margaret Madaus*^†S Stanley Mikoloski & Jo Ann Stanton† Ruth Odgren† R. Norman Peters^ Stephen & Cynthia Pitcher*† Ken & Karen Rapp* Beth Sannella*^†⁰ Patricia Segerson*⁰ Mary C. Shea† Rand-Whitney Container LLC* Mr. & Mrs. Howard & Carolyn Stempler*† Tim & Linda Sullivan^† Kellie Thibodeau*† Jody & Charlie Valade*^†

$1,200 and up

Mark Aaronson* Derrick & Kimberly Anderson*S Brent & Katrinka Arthaud* S Richard & Sharon Avis*

David & Linda Ayers* Laurian Banciulescu & Matthew Kamins*† Jeff & Tracy Barlok*† Dr. Steven J. Beckman & Family* The Belsito Family* Dr. & Mrs. Bruce Bender*S Mark Berthiaume & Betsey Thompson⁰ Maureen Binienda*S Dr. Charles & Janet Birbara* Maurice & Pamela Boisvert*† Kenneth & Patricia Boivin*† Tim & Kate Breen* Paul & Sarah Buckingham, III* Lynda Burgess, The Acton Co-operative Theatre* Donna Burns* Virginia & Kevin Byrne* Drs. Richard & Peni Callahan* Tabatha Carsus^ Thomas & Candy Cashman*†S Barbara & Richard Cerny*S Carol & David Chester* John & Brigita Clementi* Brenda & Vinny Cloutier* Lisa K. Condit*†S Mary & Hannah Cooper*S Richard & Ann Marie Cravedi* Melvin Cutler* Michael Czech & Silvia Corvera-Behar*^ Kerry & Cheryl Daigle*^†S Paul & Sandra Demoga*S Justine & Kevin DeNorscia*^† Joseph & Linda Depasquale* Maureen & Richard Dodakian* Donald & Melanie Donegan*†S Steven & Peggy Dorval* John Doubleday & Cindy Powers*^S Peter and Betty Jo Dowd*

1926 Society The 1926 Legacy Society was established to secure the financial sustainability of The Hanover Theatre through the contribution of individual planned gifts and bequests in order to highlight the rich history and legacy of the theatre, community and the performing arts. The 1926 Legacy Society Members Barry & Jean Alman Bruce Hager Ken & Karen Rapp Robert & Myra McAnulty Donald & Polly Phipps David Williams 18 • Resiliency Meets Creativity • TheHanoverTheatre.org

William & Linda Durgin* Jason & Chelsea Eastty*S Monica Elefterion & Mark Wagner*^†⁰S Richard & Deborah Emmons*^† Jeanne & John Esler* Barbara E. Fargo*† Annette & Mark Farley* Michael Fauvel* Michael & Trisha Fitzgerald* Andy, Carolyn, Owen & Evan Fitzpatrick* Ann L. Flynn*^† Susan & Jay Foley, Foley, Inc.* Sheryl Fox* Robert Frankel & Ann McCauley*† Mark & Jan Fuller*† Mary & Noelle Fura* Lee & Dina Gaudette*†S Mr. Adam Gaval* William & Patricia Giannopoulos* Njeri Gichohi* Marty Green & Maura Mahoney* Honorable Mel L. Greenberg, Ret & Joyce M. Greenberg* Raymond & Donna Griffin* Ruth H. GrobeÞ Margaret Guzman† Melody Hamilton* Maryanne & Paul Hammond*^ Barbara Hanc*S Dr. John Hardin* John & Melissa Harris*S Rebecca Harvey* Donna & Andrew Hebb*† Richard & Janice Helle*^† Charles Henneberry Sr.*^† Bob & Lynn Hennigan*† Christine & Bill Herbert* Stasia B. Hovenesian*† Siobhan Hullinger*^ William & Patricia Iandoli*^S Drs. Richard & Sheryl Irwin* Howard & Frances Jacobson* James & Nancy Javaras* Ian & Maureen Johnson*^ Kallin & Linda Johnson* Daniel & Elizabeth Joslyn* Dr. Diane Karalekas & Dean Alexandrou* Paul & Carol Kelleher* Dr. W. David Kelly* Helen P. Koskinas*^± Harry P. & Sharon Kotseas* Suzanne & Kevin Kozak*S Charlie & Carolyn Kretz* Mrs. Donna Kulas* Debra, Dennis & Heather Lamarche*^†S Henry & Holly LaMountain*S Linda S. & Alan J. Larrivee*†S John & Kathy Lauring* Nel & Paul Lazour*^†⁰ Susan & Richard Leahy*† Jeff Burk & Dale LePage*† Stanley & Debi Levenson*S

Mr. Luke Lewkowicz*† Beth & Christopher LoConto* John & Susan LoVerso*† Thomas Lowe & Jane Pond*† Claude & Lynn Maillet* Michael & Audrey Marcy* Pam Massad* Ward & Carolynn McLaughlin*S Richard & Natasha Miller* Jack & Cynthia Monahan* Richard & Patricia Morin*† Margaret Naylor & Robert Condon*† Lisa & Nick Nevin*†S Ken & Erin Nosek* James D. O'Brien Jr. Esq*⁰S Brendan & Claire O'Connor* Matthew Olds & Michael Berthiaume*†S Donna & Phil O'Toole* Michael Pagano*^† Donald & Susan Pegg*S Robert & Nancy Phipps*S Robert Pittinger* Donald Post* John & Joyce Pyne*S Debra L. & Arthur J. Remillard III* Buz & Nancy Reusch*S Mary & William Ritter*† Marshall & Judith Rothbard Tate*^†± Ruth Rubin*^† Peter & Patti Rugg* Thomas & Patricia Ryan*^ John & Ellen Santimaw*† John & Ann Savageau* Scumaci Family* J. Robert Seder* Ed & Denise Shea*† William & Carol Shemeth* Rebecca Sholes† Jane & Troy Siebels⁰ Dr. Jang Singh* Michael & Carol Sleeper*† Roxanne & Nicholas Smyrnios† Dale Stafford & Maureen Hardy*† John & Suzanne Stagias* Dr. Daniel & Deborah Steigman* Carolyn & John Stimpson*† John & Lynn Sullivan* Walter Talbot & Christine Keller* Michael & Jennifer Tarka*^S Timothy & Abigail Tetreault*† Francis J. & Karen Tighe*S E. Paul & Kathleen Tinsley* Donna Truex* Michael & Dorothy Tsotsis* Michael & Andrea Urban* John & Catherine Ushinski* Herb & Jean Varnum*^ Anthony Vigliotti*S Jennifer Vinciulla* Ron & Marsha Wagner*^† Patty & Daniel Walton*^S Jerry & Demmie Wells*^†

Todd H. Wetzel* Jennifer Whelan*^ Sharon & Peter Woodbury*S Susan & David Woodbury* Linda & Fred Wozniak* Janet Zeidler*^†

$500 and up

Edward Atamian^† Daniel & Shannon Barry* Debbie Bieri*† Betty & Bob Blute^† Filomena & Francesco Cesareo^† Richard Chase† Catherine Colinvaux† Debra D'Agostino*† Sandra & Russell Doty*† Beth & Paul Duquette^ Betty Edwards^† Leslie Fish & Jerry Gurwitz*† Mallory Flagg*^†± Frances Genduso*† Bruce Hager^†S Maureen Hardy^ Ted & Kathleen Hudson^† Judith & Leon Josephs* Glenn & Debbie King* Bernard Kobel^†± Richard & Mary Ellen Letarte^† AJ Leto† Stephen & Valerie Loring^ Joseph & Bonnie Losavio* Ms. Judith Malley* LisaAnn & Matthew Martin† Jeffrey & Carol Mushnick† Kurt & Sharon Parent*† Mr. & Mrs. Whitney J. Parker* Kathy & Dick Perry*^†S David & Marlene Persky*^ Susan PettÞ Phyllis Schoenfeld*^† Glenn Small & Susan Ferris* Colleen Spelman*† Ralph & Jeanine Swick*† Bruce Trotto^ William & Deborah Wall*S William & Carol Walsh† Linda Wasbes† Karen Whitcomb† continued

Key to Giving * Annual Fund / Membership † Resiliency Fund ^ Access to the Arts ± Wurlitzer Fund ⁰ Theatre District Campaign Þ THT Rep ₫ Education S Sustaining member

The Hanover Theatre and Conservatory for the Performing Arts • 2020 Report to the Community • 19

Donor Recognition

$250 and up

Matthew & Susan Allen† Cliff & Mary Ellen Anderson^† Janice Babbitt* James Bagaglio*† Edward Bambauer† Michael Beaudet* Norman Beisaw^† Paul Black*† Edie Blackney*^† Dana Blevins^† William & Ashley Boudo† Sheri & Alan Brooks† Dr. David C. Brown*†S Monica Burnett*† Collenn Calcagni*^ Jeffrey & Ginni Cardoso† Jane Champagne† Ruth & Audrey Colson^† Beth & Jim Cunningham* Dr. Cheryl Davis^† Lori Dery*† Susan Druker† Chip Emerson^ Dennis Fenton*^S Kevin Fitzgerald† Thomas Fitzpatrick*S Donna Freitas*S Jim & Deb Gallagher* Myrna Garber^ Jared & Caitlyn Gentilucci^† Katrina Gonsalves† Ralph & Eileen Goodwin*† Virginia Graves† Lara Helwig† Amy Hendrick & Paul Blow^† Tim Hillman*† Lisa & Donald Hirbour* Richard Hronicek*^ Jeff Judkins† Carl & Ann Kaliszewski* Brian & Rebecca Kapopoulos* Joan Kellogg† Linda Kennedy† Steve Kern*† Kristi Koch*^ Otto & Karen Kunz^† Susan & John Lajoie*^ Marcy Larmon† Anna Lee*† Dr. Jeffrey Levine† Theresa Linnell*† Judes Look-Why*^† David MacDougall^† Fran & Susan Madigan* Christine & John Meuse^† Emily & Bill Mortimer† Michael & Katie Mulrain* Dr. Joseph D. Musto* Kate & Thomas Myshrall^ Marlene Neitlich† Charles & Christine Newfell^

Adrienne Nys* Lynette Paczkowski*^† Warren & Jody Palley* Elizabeth & Larry Pape* Diane & Ken Pieciak^† Jenna Pierce† Joseph Pierce^ Jeffrey Pond† Gwen Pratt^ Sylvie Puig† Cindy Purcell* Dr. Dennis Quinn* Harold Read* Alonzo Ross† Don Ross^ Howard Rubin* David Russell*† Deborah Sedares† Carol Shansby† Victor & Carolyn Somma* Richard & Barbara St. Pierre^ Alan Stoll*† William Stone† Ann Symes*S Sheila & George Tetler^† Mark Underkofler*^† Susan Upham*† Laura Wachs† Marla Wallace† Ruth Westheimer* Beth Williams^† Dr. George & Lynn Wood*

$75 and up

Tom Abdella & Beth Klein* Sandra Abrajano^ Nancy Adamczyk† Bonnalee Adams* Richard Adams* Dawn Adelson* Karina Adler* Jane Adolph* Jessica Agazarian* Jillian Ahern* Khalf Alanzi* Menna Albarqi† Philip Albaugh* Mary & Charles Aleksiewicz* Jenn Allen* Sandra L. Allen* Steve & Sue Almy* MaryEllen Alty* Dara Ambrose^† Lisa Anderson† Peggy Anderson* Mildred & David Anderson† Dr. Fred Anderson* Jeanne Angers* Christine Anthony* Mike Antonellis* Stephanie Antonuccio* Robert & Jacquelin Apsler*

20 • Resiliency Meets Creativity • TheHanoverTheatre.org

Joanne Aramento* Denise Arnold* Vincent & Debbie Asbridge* John Atlas* Billye Auclair* The Austin Family* Robin Baer* Kristin & Joe Bafaro*^ Dr. George Bailey* Janet Baker* James Baker* Laurie & Darrell Baker* Norma Baker*S Tom Baltazar* Sally & Paul Banderet* Mary Bania* Ed Barr*S Mary & Robert Barrett* David Barry* Jeffrey Bartee† Robert & Connie Bartelson* Donna Barten† Virginia Bates* Kentston Bauman^† Alan & Jacqueline Beard* Ms. Virginia Behn± Paul & Shari Belanger*S Dan Belanger* Raymond Belanger* David & Lorraine Bellerose* Jennifer Benanti† Robert Bencivenga† Janice Benicek* Ernie Benoit*† Jacqueline Benoit*† Christie Benson* Gertrude Benson* Rose Benvenuti† David Berberian* Kimberley Bergin* Judy & Christopher J. Berglund*† Terry & Chelsey Bernard* Diane & Stephen Bernardi* Sarah Berube* Paula & Skip Bigelow* Karl & Janice Bjork^ Carol E. Blake*^ Paul & Kerry Blanchard† Patti & Reid Blute* Nancy Bocketti* Lydia M. Bogar* Charlene Bolduc*^ Mary Anne Bongovio-Army* Chris Bonni† Emily Bonnici* Sheila Bosse† George & Christine Bott* Monique Bourgeois* Gail, Paul & Robert Bourque*S John & Maureen Bouvier* Gayle Bowe*^ Lauren Bowman*

Leah Boylan* Ryan Bradley* Carolyn, Tim & Samantha Brady*S Juan Bravo & Marina Calle* Christopher & Danielle Breault* Debra & Daeg Brenner* Mary & Kurt Brenner* Michael & Katherine Briggs* Virginia Briskie* Stephen & Renee Brodeur* Lorrie Brodeur* Jeannie Brooks^† David Brooks^ Geraldine Brophy*^ Erin Broudo† Linda & Matthew Brown* Susan Brown* Marjorie & Jeremy Bruce* Ryan Bruhn* Jay Bry† Benjamin Budds* Maria Budzinski* Francis & Cynthia Buffone* Sally & David Buffum† Donna Bunker-Swanstrom*S Robert & Shirley Burdick*S Julie-Anne & Russell Burdick* Maureen Burke* Nancy Burnham† Robert & Laura Burrows* Shirley & Donald Bussolari* Theresa M. Butkiewicz* Gary & Pamela Butler* Joan & John Butterworth* James Buttitta* Lucia Caccavelli* Jessica & Richard Cacciapouti* William Caffone* Thomas Caggiano* William & Laurie Cahill* Linda & Janet Caika* Elizabeth Campanale*^ Jean Campaniello* Paul Campaniello*S John Canavan* Wanda Cantlin^ John Canty† Corey Caranci* Cara Carbone* Marie & Valerie Carbone* Michael Carbone Jr* Joseph & Donny Carbone* Kelly A. Carey* Mary Ann Carey* Karen Carothers* Denise Carraher^ Andrea Carr-Evans* Diana Carroll† Kelly & Richard Cartier*^ Chadyn & Paul Case† Mary Rose Casey* Angela Casey*†

Christine Cassidy* Dom Cassone* Laura Caswell† David & Karen Catallozzi*† Gary & Ann Cattarin* Margaret Catterall* Kathy Cavanaugh† Colleen Cavanaugh*^ Paul Cerqua* Jeanne Chase* Ralph Chase* Shelly Chaston* Nancy Chenette* Nancy Childress† Robert & Gloria Ciaffone† Cindy & Louis Ciavarra* Michael Cirillo* Carl Citron* Gail Clayton† Alyssa Cleveland* Paula Clifford* Mary Clow* Kristy Coburn* Nancy Coderre*S Dr. Julie Cohen & Nathan J. Sabo^Þ Howard Cohen† Patricia Colcord* Sandra Coleman* Barbara & John Coleman* Michael Collette† John & Diane Collins* Diane L. Collins* Ursula Collinson*^ John Colonna-Romano^± Sharon Combs† Keith & Michelle Condon* Ann Cone* Harold Congdon* Lee Connolly† Charlotte Connor* Janice, Jim & Sara Conrad^ Stephanie Cook* Dr. Howard Cooper* Lindsay Coppens* Mrs. Joanne Corcoran*† Cheryl & George Corman* John Corrigan* Richard & Charlotte Cote^† Diane Cote* Patricia Couhig* Mrs. Dale Coulter* Ed Council & Bridget McManus*† Wendy Coutu* Rita Cramer† Michael Cramer* Raymond Creta† Paul Crimlisk & Cheryl Shushan* Frederick Crocker, Jr.*S Francoise Crook* Lynn Crosby† Janet Croshaw* Carolyn Cuff*

Jonah & Ronna Cuker*† Anthony Cultrera* Helen Cummings† Ellen Curtiss*† Patricia & John Cutone* Matthew Dacri* Patricia & Mike D'Agostino* Jean F. Dalbec^ Ron & Nancy Dalbec* H. M. Daley† Patrick Daley* John Daniel*S Michael Daniels* Herb & Andrea Daroff* Cassandra Datena* Sharon & Leslie Davis† Kathleen Davis* Gerard Delongchamp* Shawn Delp* Paula & Albert DeLuca*^ Denis Denommee* Debbie Depp Wilson* Karen & Randall Derby* Armeney Derderian† Julianne & Eric Derivera* Chris DeSimone*^ Linda Desjardins* Susan Devlin* James Dichaira*^ Elizabeth Dichiara† Robert & Cindy DiGirolamo*^ Kiley DiGloria* Ms. Nancy DiLeo* Susan Direda^ Mrs. Maureen Di Russo* Dr. Vincent Ditaranto* Sandeep Dixit* Donald & Bonnie Dodson* Michael Doherty* Molly Donahue* Carole & Ronald Dorris* William Dorsey* Ethel Dotts† William & Helen Downey* Michelle Driscoll*S Arthur Dubois* Gail DuBois* Kathy Dulude* Chandler Dumaine* Philip Dumas* Emily Dwyer† Jason Dyment*

Key to Giving * Annual Fund / Membership † Resiliency Fund ^ Access to the Arts ± Wurlitzer Fund ⁰ Theatre District Campaign Þ THT Rep ₫ Education S Sustaining member

The Hanover Theatre and Conservatory for the Performing Arts • 2020 Report to the Community • 21

Donor Recognition

Paul Eager^† Kathy Gailes* Amy Earley* Patricia Gallo* Geoff Earls* Francis Galvin*S Sandra Easley* Valerie Gannon* Mary Easter & Michael Sammarco^† Sharon & Luis Garcia*S Denise Edelman* Mark Gardell* Phyllis Edinberg* Edward Gardella^ Paul Edmonds* Sheila Garvey* Drs. Jordan & Kimberly Eisenstock* Charles Gasdaska*^ Patricia & Dale Elliott* Samantha Gass* Jane Ellis† Claudia Gauthier* Patty Ellis^† Jeffrey Gaynor^† John & Diane Engle^ Hannah Geiger† Cheryl Esper* Pamela Gentile* Errol & Joan Ethier* Patricia George^† Ruth Evans* Gregory Gerrish* Roy Evarts* Michele Giangrande* Nina Facey* Donna Giansiracusa* Bill Fairbanks*S Robert Gill* Michele Fairbrother* Richard Gilley*†S Christine Fallstrom* Suzanne Gillman† Dr. Bob Falter^† Nancy Gingras* Debra Farnsworth* Michael Farrell* The Hanover Theatre and Susan Farrell† Connie Favreau & Ray Johns*S Conservatory is a true gem to the Patricia Fay* community and the love it exudes is Marjorie & Joseph Feathertruly amazing. The constant stone* outreach to the community Kathy Feldman*^ Rob Ferragamo* through their educational programs Karen & Craig Ferris† keeps people connected and gives Linda Ficociello* them a greater appreciation of the Dr. & Mrs. Allen & Yda Filiberti* performing arts. We are proud Judy Finkel*^ to support the theatre . William Finn* Deborah & Daniel Fins† Leah & Lloyd Fisher^ -Sharon Avis, supporter Robert Fitzgerald* Kim & Kevin Flaherty* Tom & Melanie Fleming* Michael & Barbara Gionfriddo* Christine Fleming* Kimbrly Goldman-Depietri* Deborah Flint-Baum* Dr. Debra Goldsmith* Juan Flores* Sharon Goldstein* Mary Flynn^† Nancy & Scott Goodwin* Dan Foley† Dr. Joel Gore* Joanne Ford† Robert Govoni* Jerilyn Ford† John & Doreen Graf*S Joyce Ford^ Sandra & Caitlin Granahan* Steve Fornari* Mona Grande^† Lisa Foskett* Martha Jane Grant* Marianne Foster† Paula Gravelle* Patricia Fountain† Rowie Gray* Anthony & Claire Freda* Wayne Gray & Elizabeth Procter-Gray*S Elizabeth Freedman* Steven Greenberg* Harry Freilich† Michael & Patricia Gregory*† Jaclyn & Eric Freitag* Eileen Griffin Wright* Edwin Furman* Herbert Grover^ Nancy Gage* Joseph Guaragno* Christine Gagne† Paul Guarino* Bernard Gagnon* Michael Guile* Regina Gahan* Robert Guinto*

22 • Resiliency Meets Creativity • TheHanoverTheatre.org

Andre & Katherine Gurbanov† Susan Gustafson* Robert & Ruth Haddon* Nate Hafer & Michelle Mondoux*† WIlliam Hall* Constance Hamilton* Michael & Jane Hanlon* Steven Hansen* Gail Hanson† Jessica Hardy† Denise & Ralph Harpin* Nancy Harris* Linda Hart* Russ Hatch*† Sandra Hautanen* Marnie Havalotti^ David Healey* Grace-Louise Hebert† Sarah Heller† Laurel Hemmer*†S Richard Henderson*† Theresa Hennessy* Corinne Henry* Virginia Henschel* Kevin Hickey^ Maria Hickey^† Thomas Hildreth* Richard Hill† Mr. & Mrs. Charles Hirbour* Maureen Hodson* Dr. Timothy C. Hoffman*S Elaine Hogan* Suzanne Holden* John Hollett* Cathleen Holmberg† Henry & Debbi Holmgren* Amy Holwell* Dorett Hope* Deborah & Ralph Hopkinson* Linda & Scott Horanzy* Mark & Sherry Horeanopoulos† Peter Hornyack* Timothy Houlihan† Jennifer Houston† Charles Howe*S Joyce & Dr. Marshall Hudson† Nancy Hughes† Jayne Hughes* Richard Hurst† Francesca Iaconi & John Whelan^ Paige Impink† Linda Infantino* Debbie Ingalls† Christine Innamorati* Nancy & Michael Isabella*^ Matt Jackson* Mr. David Jaffe* Anne Jalbert* Crystal James^ Kathleen Janssen† Michael Jasinski* John & Margaret Jennette*

Donna Johnson* Margaret Mary Johnson† Harry & Jean Johnson*^S Carol Johnson*^ Raymond Johnson* James Jolda* Denise & Alan Jolicoeur* Sara Jones* Donna & George Jordan* Jacqueline Mercurio* Pam Jordi* Mr. Paul Jourcin* Cynthia Joyce* Eileen Juaire*^ Kim Kaminski-Donaher* Nancy Karam* Maddy Karcasinas* Dianne & Paul Kasabula* Shelley & Gerald Kashuk* Sally Kazarian* Ellen Kazin† Beverly Keenan* Dr. Eileen Kelley^ Patricia Kennedy*†± Thomas & Dana Kennedy† Sarah Kenward* Kimberly & Sean Keogh* Paul & Holly Keohane* Kathleen & Michael Keohane^ Catherine Keyes^† Chuck Kiernan* Sheila Killeen^ Arthur & Paula King* Kimberly Klimczuk* Jonathan Koblich† Kristin Koe^† Donna & George Kokoszka* Julie Koshgarian*^ Alisa Kosla* Bernard & Sandra Krafsig* John Kraska* Eileen Krouse* Robert Krumpholz* Ed & Margaret Kursonis* Mary Anna Labato* Robert Laflamme* Cynthia Lafortune† Ronald Lalone* Jeanmarie LaMarche* Betty Lou & Roger Lambert* Will Lambert* Donna Lamontagne* Richard Lampula* Lona Lamson* Ahenebah & Kenneth Lane* Janet & Richard Lane*^ Bonnie Lang* Donald Langhill* Mark Hutchison & Ruth Langlais* Susan Langlois† Lawrence Lanier^† Greg Lano^

Nancy LaPlante* Carol LaPrade* Victoria & Lauren Lapriore* Madelaine & Albert Latini*S Anna Laurin* Patricia & Robert Laut^† Barbara & David Lavallee* Alvin Lavoie* Katherine Leblanc^† Stephanie Leclair* Steven Ledoux & Terri Ackerman* Barbara Lee† Robert Leger* William Lehr* David Leidel* Amanda & Andrew Leighton* Joseph & Dianne Leland* Kristen Lemire* Linda Lestha† Dana & Doreen Letiecq* Donna Levansavich* Jennifer & Louis Levesque† Thomasina Levesque* Kim Levesque* Kathi Lewando^† Carol Lincoln* Mrs. Lori Lingard* Maureen & John Locke*S Timothy Loftus† Warren Lohnes* Joseph Loiselle*^ Johanna Lolax† Laura Lomax* Anthony & Christine Long^± Maura Long^ Jaclyn Longtine* Barbara Lord* Brian & Patricia Low^† Paul Lukas* Lucy & Lisa Lukason*S Diane Lyford† John & Kathleen Lynch^ John & Ellen Lynch* Taylor MacFarlane† Mrs. Jennifer Macionus* Robert Mack† Allyson MacKenna† Gloria Mackoul^ Margret Magune* Kevin & Patricia Maher* Anne Mahler* Elizabeth Mahoney* Eric Malins* Leslie & Douglas Malloy*S Theresa Malone* Adriane Mampe† Carl Manchester*S Diane & Kenneth Mandile± Christine Marcotte* Dianna Markley* Ms. Patricia Markley* Ann Marley*

Susan & George Marrino*^ Pamela Marshall* Ivan Martin* Nancy Martin* Catherine Martin*† Andrea Martin† Elizabeth & Anthony Martins* Marissa Marzilli* Virginia Mason† Annuity Valuation & ALM Team at Mass Mutual^ Zebbie Mathis* Angela Mats† Jennifer & Anthony Maurello* Kathleen Mauriicio* Stephen Maxson* Abby Mayou† Patricia McAllister* Lori McCassie^† Jacquelyn & George McClelland* Paul McCrohon* Molly McCullough*^ James & Michele McDonald† Timothy McDonnell* Julie McDonough* Lynn McElholm† Timothy & Nadia McGourthy⁰ Terrance McGovern* Sharon McGowan† Judith & Meghan McGrail* Mary Ann McGrain* Denise McGrath* Mary McGuire* Joan McHugh* Sharon J. McHugh* Maureen McKeon^ Ms. Marie McKeon* Randy McLam* Jean McMurray* John McNamara† Anita McNeaney* Michael McNeil* Mrs. Virginia McNiff* Jean McNulty* Robert McTague* Frank & Denise McTigue* Robert & Jan Mecca^† Nancy Meehan* Christopher & Jayne Mehne*† Ruthann Melancon* Tom Melia* Nancy Menzel*†

Key to Giving * Annual Fund / Membership † Resiliency Fund ^ Access to the Arts ± Wurlitzer Fund ⁰ Theatre District Campaign Þ THT Rep ₫ Education S Sustaining member

The Hanover Theatre and Conservatory for the Performing Arts • 2020 Report to the Community • 23

Donor Recognition

Megan Metz* Lisa Meunier† Joseph Mewhiney*S Diane & Douglas Meystre^ Lisa Michalak* Lauren Milechin† Mark Miller*†S Mr. Nathan Miller* Patricia Miller* JoAnne Minardi* Joanne Minarik* Martin Mitchell* Chanan Moffitt* Jim & Linda Moineau* Anthony & Shirley Mongillo* Iris Moore* Liana Morgens*^ Carol Morin* Michelle Morneau* Carol Morocco* Lucie Morrill* Patrick & Anne Morris† Thomas Morrissey* Ellen & Robert Morse* Scott Moss & Shelley Chapman-Moss* Dr. Lawrence & Gerry Moss*S Kevin Moylan* James & Patricia Moynihan* Kenneth & Donna Mudie*†S Karen Mulcahy^ Beverly Mulkey* Tom & Vanda Mullins† Suzanne Murphy* James & Julie Murray* Barbara Muth* Molly Myers† William Nadeau* Frank Nania* John Nason*^ Carole Nathan* Marina Nativ* Beverly Nazarian* Matt Neal*^† Jean Neale† Robert Nelson* Bruce & Nancy Neuwirth† Jessica Newfell† Kenneth & Alan Nicewicz† Debbie Nickerson*^ John Norgren* Donita Nyman* James O'Brien† Erin O'Brien* Marcia O'Brien* Judie Ochsner* Kathleen O'Connor† Kathleen O'Connor* Cheri O'Connor* Kim Ogden* Wendy & Dennis O'Leary† Karen Olivari*^ John Oroszko*

Mr. Paul Ouellette* Paul Outerson*^† Melissa Panarelli† Stephanie Pandiscio* Joyce Paquette*S James & Lorraine Parretti-Crete† Sherry Pascale* Michael Patnode† Lynn & Chuck Patterson* Holly Pavlak* Renee Peace^† Dennis Pearce* David & Linda Pearlstein* Dr. Luis Pedraja* Marie & James Pellegrini* Terrence Pellerin† Tracey Pemberton*† Jessica Pennell† Dave's Pest Control* Kerry Pepe* Catherine & Bradford Perch† Heather Perrone* Caroline Perry* Kim Perry* Janet Peters* Eddie Petras* Judy Petrovic* Sharyn Philcox† Alan Phillips^†S Bob & Ginny Picking* Katie Pierce* Suzanne Pietal† John Pilczak* Irving & Avis Pilson* David Pizzi* Greta Plante† Erica Ploof† Ronald & Mary Plutnicki*† Debra Pochini* David & Paula Police^† Zenie Popkin* Barry & Merle Portnoy*S John Poske* Sandra Powers^† Tom Powers* Raymond Powers* Russell Pratt^ Cheryl & Russell Prescott* Mary Ann Preskul-Ricca* Elizabeth Proko*† Rob & Sue Protano*S George Prunier, Jr.* Tanya & John Puniskis* James Purtell*† John Pustaver*^ Maria Rafalski* John Rainey* Stephanie Ramey† Danae Rano^ Jane Rantala* Anne Reggio* Donald & Sheila Reid*

24 • Resiliency Meets Creativity • TheHanoverTheatre.org

John & Diane Reil*^ Bill Renwick† Mr. & Mrs. Andrew J. Renzoni* Larry & Liz Rettig* Tom Reynolds* Robert Rheault* David Rhodes* Winifred Rice* Cheryl & Kelly Richards^† Janice Richinick* DianeSue Riel* William & Celeste Rivernider^† Denise Roane^ Maureen Roberts* Michael Robichaud* Ann-Marie Robinson* Paul Robinson* James Roche† Mary Jane Rogalski*† Thomas Rogers* Alice Rojko† Roxanne & John Romano* Dwayne Rondeau† Suzanne Rood*^ Elana Rosenbaum* Kathleen & Gregory Rossow* Paul & Anne-Marie Routhier* Cheryl Roy* Mary Frances Rozak & Rich* Kathy Rubaszko* Geraldine Russell* Kristen Ryder* Steven & Susan Sabacinski*S Mark Sagendorph* Deborah Salli† Mara Salvaggio* Claudiu Salvan* Jeanne & Robert Sampson* Dr. Marie Sanchirico* Kathleen Sartorius^† Brian Saxton* Allison Schmidlein* Kathleen Schoener* Janet Schreiber† Kurt Schuetz† Fred Schwartz† Ming Lai Schwartz† The Sciabarrasi Family*S Brian Scott* Carol Seager* George Sedares† Tina Seifert* Dr. Carolyn Selavka* Kathleen Senior* Sheila Sergel* Kim & Steve Seserman* Susan Shapiro* Bonnie Shattuck & Ira Hoffman* Ellen & John Sheedy† David Sheehan & Joan Wolfe* Jamyn Sheff† Terence Shepherd*

Andrea Sheridan† Edward Sherr* Gary Shultz* Philip Shwachman* Mark Siemaszko* Angela Silvester* Cara Simpson† Louise Sisley* Terry Skiest*S Gregory Slossar* Nancy Small† Kathryn D. Smith & Linda S. Moulton^† Joanne & George Smith^ Dianne Smith*S Mary Ann Smith* Michael Smith* Susan L. Smith* Carl Smith* Derek Smith* David Snook* Dr. William Sodeman* Jonathan Sosa* Mary Southworth*^ Debbie Spencer* Jay & Nancy Spitulnik* Julie St. Francis* Barbara Stahelski* Daniel & Diane Stango* Lynne Starbard* Pauline Stark* Stanley B. Starr, Jr.* Linda Stepper* Linda Stern^ Bob Stevenson* Duncan Stewart† Beverly & Mark Stewart* Jan Stone* H. Stanley Stoney* Ralph & Nancy Stover* Rolland Strasser* Annette Stratton* Jeremy Stull† Michael Sullivan* Laura Sullivan* David Sunderland† Susan Swanson* Nancy & Janina Swiacki*± Sheila & Ronald Talman* Lori & Daniel Tanenbaum*^ Martha Tangney* James & Paula Tashjian† Dino Tata* Anne Tattersall*^ Lorraine Taylor† Colleen A. Taylor* Robert Taylor* Beverly Tefft* Ann Tefft* Kathi & John Tew* Walter & Sharyn Thomas* Barbara Thompson* Victor & Lois Tolis† Melissa Tougas*

Scott A. Tourigny* Richard Traina* Selwyn Tranter* Philip Trapasso* Joseph & Sandra Travinski*S Janice & Wilfred Tremblay* Howard Troughton*^ Dodie Tschirch* Richard Tuck* Carol Tucker† Dawn Tucker^† Judith Tully* Kiva Tupe* Sue Turner* Ann Twohig* Catherine Underwood* Benjavan Upatising* Brook Urban* Kelley Urella*

Through its partnership with the Worcester Public Schools, its conservatory offerings, and its active engagement with the larger cultural, development and diversity efforts around the city, the theatre has deliberately made itself accessible to the next generation of theatre-goers. -Lynette Paczkowski, supporter

Judith Uthoff^ Michael Vallee* Joshua Van Houten* Joyce Vandemark & Kelly Gelinas* Vivian Vargeletis* Ms. Begilda Vasco† Susan Vassallo* Tim Vautour*^ Anthony Vaver*S Dolly Vazquez^ Carol Venie* J. Ann Verhage* Jennifer Vernaglia† Gerard Verweij^† Ralph Vescera* Philippe & Jody Vezina* Melissa Victor* Michael & Susan Vigeant* Jonathan Viner† Steven & Cynthia Voorhees* Diana Wainrib^ Wayne Walker* Gordon Wallat^† Joanne Walsh* Thomas Walsh* Geralyn Walsh*S

Sydney Walsh Bergman* Karen Walton-Bowen* Patricia Ward* Sharon Ward* Peter & June Warren* Victoria Waterman^ Arlene Wattu† Margaret Weaver* Jane & Stuart Weisman* Chas & Gayle Weiss† Vivian L. Wells* Profs. Norman & Winona Wendth* Ruth Wentzell* David West* Lisa Westerlind* Scott Wharton* Jeffrey Wheeler* Kevin Wheeler* Donald Whelihan* Ralph Whitcomb* Karen White* William Whitebone* Diana & William Whitehead*† Henry Whittier† Judy Whittle* Robert Wiedeman* Karen Williams* Rolf Williams* Kelly Williamson* Kathleen Winacoo* Kevin J. Winn* Joseph Wisboro*^ Maureen Wojnar* Renee Wolak* Gabriel Wolloff* Maryann & Ian Wood* Chris Woodcock* Phillip & Patricia Woodman^† Jane Woolsey* Larry & Daniel Woolson* Joanne & Michael Worthley* Debbie Wozniak† Mary T. Wright* Nicholas & Joan Wright* Jean Yarrows* Karen Yeowell^ Scott Zarr† Denise Zawalick* Wendy Ziesemann & Karen Freker† Walter Zydlewski^

Key to Giving * Annual Fund / Membership † Resiliency Fund ^ Access to the Arts ± Wurlitzer Fund ⁰ Theatre District Campaign Þ THT Rep ₫ Education S Sustaining member

The Hanover Theatre and Conservatory for the Performing Arts • 2020 Report to the Community • 25

Foundation and Corporate Support

The theatre would like to thank the following organizations, foundations and businesses for their commitment to our cultural organization. Through their support and partnership we are able to better serve the cultural needs of the community. In addition, the great majority of revenue from ticket sales goes directly to the show or performer, which is why foundation, corporate and sponsorship support are critical to closing the funding gap. All lists represent activity between July 1, 2019 through June 30, 2020.

$200,000 and up Arthur M. & Martha R. Pappas Foundation^⁰ $100,000 and up Bank of America⁰ The Fletcher Foundation⁰ The George F. & Sybil H. Fuller Foundation⁰ The Hanover Insurance Group Foundation*†⁰§ Polar Beverages^*⁰ Worcester Educational Development Foundation§ $50,000 and up Jeanne Y. Curtis Charitable Trust⁰∑ The Stoddard Charitable Trust⁰ $25,000 and up Berkshire Bank*†⁰§ UniBank*⁰§ Unum⁰ $10,000 and up Bay State Savings Bank*†⁰§ Country Bank*§ The Fred Harris Daniels Foundation⁰ Digital Federal Credit Union*⁰₫ Fidelity Investments*§ Harvard Pilgrim Health Care⁰ Hoche-Scofield Foundation⁰ The Club at Rockland Trust*§ The Schwartz Charitable Foundation†⁰ Webster Five*⁰ Nathaniel Wheeler Trust, Bank of America, N.A., Trustee⁰

$5,000 and up Assumption University*§ Blue Cross Blue Shield of Massachusetts*§ Wayne Canty, Heat Trace Products, LLC* Ruth Du P Lord Charitable TrustÞ Fallon Health*† Greater Worcester Community Foundation†₫ Herb Chambers Toyota of Auburn*§ National Grid*§ Reliant Medical Group*§ Robin Rhodes, Nitro Freeze Cryogenic Services^*⁰S Rockwell Foundation⁰ Worcester Business Development Corporation* Worcester State University*§ $2,500 and up AbbVie*† AdCare Educational Institute* Anna Maria College⁰ Atlantic Vision, Inc.* Avidia Bank* Beagary Charitable Trust^ R.E. Bidinger, DDS & J.M. Stiles, DMD*S Henry & Pamela Camosse, Camosse Masonry Supply^* Commonwealth Electrical Technologies LLC*† Cornerstone Bank*§ FLEXcon*§ Hearing and Brain Centers of New England*§ IC Federal Credit Union* Labyrinth Psychological Services* The Little Gym of West Boylston* Mirick O'Connell* Oriol Health Care*S Vincent & Denise Osterman, Osterman Management* Joanne Prizio, Regatta Deli* Struck Catering^* Sullivan, Garrity & Donnelly Insurance^*† Worcester Fitness^*S Worcester Telegram & Gazette*

Matching Gift Support We thank the following companies who provide matching gifts from their employees. For more info, visit TheHanoverTheatre.org/matching-gifts. Amundi Pioneer Carrier Dell FM Global Foundation Hewlett Packard Enterprises Intel Corporation Liberty Mutual

26 • Resiliency Meets Creativity • TheHanoverTheatre.org

Microsoft Nordson Medical Palo Alto Networks State Street Unum

“UniBank is pleased to partner and sponsor with The Hanover Theatre and Conservatory for the Performing Arts. The broad reach of their programs has brought vibrancy and excitement to central Massachusetts. We are pleased to take part.” - Janet Amorello Vice President Marketing Officer, UniBank

$500 and up The 2019 Albanian Festival Committee† Collings Foundation^ Dan Amorello Services, Inc.± Home Instead Senior Care, Northeastern CT* Patrick R. Jones & Kimberly A. Stone Charitable Fund† Wegmans Food Markets^ Wyman-Gordon Foundation†

$250 and up Front St. Owner Associates^ The Augusta H. Kressler, M.D Fund of Greater Worcester Community Foundation^ $75 and up Massachusetts Dental Society* Southborough Senior Center* Worcester Urological Associates*

Key to Giving § Corporate Sponsorship * Annual Fund / Membership † Resiliency Fund ^ Access to the Arts ± Wurlitzer Fund ⁰ Theatre District Campaign Þ THT Rep ₫ Education S Sustaining member

The cast of Roald Dahl’s Charlie and the Chocolate Factory. Photo by Joan Marcus.

$1,200 and up AllCom Credit Union* AlphaGraphics*S A. Arsenault & Sons, Inc.* Ascension Financial Solutions* Atlas Distributing*S bankHometown⁰ Bollus Lynch* Bowditch & Dewey, LLP* CinchIT, Inc* Earl Ebbeling, Three E Electric, Inc* Helder & Maggie Machado, Machado Consulting*S Hilton Garden Inn* Carolann McAdam, Classic Suites & Inns^*S Peppers Artful Events* Premier Optical* Quality Beverages* Saint-Gobain Corporation^ Seaman Engineering Corporation* Sunshine Sign Company, Inc.*

The Hanover Theatre and Conservatory for the Performing Arts • 2020 Report to the Community • 27

H. Carter Hunt Volunteer of the Year • Elizabeth Casello We are pleased to recognize Elizabeth Casello for her outstanding contributions to The Hanover Theatre’s volunteer program. Elizabeth has been volunteering with us since the fall of 2011 and has contributed over 1,000 hours of volunteer service. In addition to volunteering as an event volunteer she loves sharing the history of the theatre as a docent tour guide, leading her fellow volunteers as a dedicated volunteer team leader, and a loving member of the volunteer social committee. Elizabeth truly believes in the power of volunteering and creating a truly unique experience for our patrons. Her outstanding customer service to our patrons, her genuine love and dedication to her fellow volunteers, and her loveable personality are unmatched. Elizabeth believes that the theatre has been an asset to the city, a stepping stone for further developing and growing the city of Worcester. She is proud to be a part of the theatre and we are proud to have her as a volunteer.

Photo Charlene Barron.

Our Vital Volunteers

The theatre volunteers play an integral part with the front-of-house team during shows and performances, as well as leading historic and architectural tours and supporting the theatre’s administrative departments with ongoing clerical and management needs. From July 2019 through June 2020, over 300 individual volunteers donated over 19,439 hours of service to the theatre. The current Massachusetts volunteer equivalency rate is $32.15. This means that The Hanover Theatre volunteers donated over $624,964 dollars of in-kind service this season. Since 2008, The Hanover Theatre volunteers have donated over 275,652 hours of service to the theatre. At today’s Massachusetts volunteer equivalency rate that translates to over $8.5 million of in-kind services over the past 12 years.

Before volunteering with the theatre, Elizabeth taught for 40 years in different capacities including kindergarten, 1st grade and 4th grade with the Worcester Public Schools, Auburn Public Schools and the Tom Thumb nursery school. She continued to substitute teach until the pandemic in March. Currently she is tutoring a first grade student in Shrewsbury. Elizabeth also volunteers for Preservation Worcester, Worcester Historical Museum, Abby’s House, the Manhattan Film Festival and REAM. Elizabeth Casello epitomizes the role of a caring, positive, and outgoing volunteer with a constant passion for everyone at the theatre. We are so thankful to have such a charismatic individual on our team. Her desire to help everyone she meets truly exemplifies the admirable qualities of our outstanding volunteer staff.

In Memoriam We fondly remember volunteer, Kristen Boosahda, who passed away in April 2020. Kristen began volunteering with the theatre in the fall of 2011 and was quickly recognized as a dedicated and passionate individual with a caring personality and loving heart. She will be greatly missed.

The Mighty Wurlitzer Organ Team Founder and Technical Consultant, Don Phipps Curator, Bruce Hager Assistant Curator, Jon Anderson Team member, Len Beyersdorfer In Memoriam We fondly remember Don Peterson, a devoted member of The Hanover Theatre’s Wurlitzer Organ Team, who passed away in September of 2020.

28 • Resiliency Meets Creativity • TheHanoverTheatre.org

This team provides exemplary service in maintaining the Mighty Wurlitzer Organ, our treasured musical instrument. They take excellent care of the organ, so it always sounds its best, especially during our silent movies and our annual production of A Christmas Carol.

Our Volunteers and Hours Served 3,000+ Hours Mildred Anderson* Bob Frankel Rosie Turner* 2,500+ Hours Lisa Murrman Judith Uthoff* 2,000+ Hours Maryellen Anderson Richard Hedin Janet Krause 1,500+ Hours Dick Adams* Linda Adams* Cliff Anderson Charlene Baron* Pat Belsito Beverly Bombard Karen Cavan Janice Conrad James Conrad Kay Drumheller Irene Dube Emily Eaton Sue Foley Donna Henry Nan Johnson Fran Langille Paul Meleski Renee Peace Dick Perry Joyce Power Judith Reilly Diane Steere Helen Stockdale Timothy Veilleux* 1,000+ Hours Joan Austin Elizabeth Casello Angela Casey Darlene Cournoyer-Orrell Patti Cummings Pat Davidson Eileen Desautels Dianne Desrosiers Mary Doane Cathy Gleason Ernie Gozdur Maureen Hardy Cathleen Holmberg Janice Jose Mike Knych Donna Kosakowski John Ladroga Elizabeth LoConto Kevin McCauley Mary Ellen Moore Deborah Peris Joanne Petmezis Paula Police Terry Pratt John Riccio*

Kathryn Rodriguez Sue Shimeall Jacqueline Simoes Linda Sprague Peggy Sue Supernor Marshall Tate* Allyn Taylor Stacey Tomasetti Ray Tremblay Ray Trifone* Debbie Tyborowski Gordon Wallat Nancy White 750+ Hours Anne Ancona Patricia Ascione Jane Benoit Joanne Bernier Maureen Binienda Brian Brophy Steve Brophy Ann Cappabianca Tommy Catacchio Margot Crawford Joan Foley Gayle Francis Carol Hansen Sally Hodgerney Hillary Jacobson Linda Ladroga Dianna Lewis Barbara Luby Mary Malone Mary Marcinkus Denise McGrath Phyllis Monahan Zinta Moskalew Michael Oates Lucinda Oates Helen Panagiotopoulos Lorraine Parretti-Crete Beth Plante Mary Poirier Helen Quist Anne Reynolds Barbara Roach Kyes Dorene Robinson Judith Rothbard Tate Meridith Singleton Dale Stafford Sandra Theros Wendy Thomas Victor Tolis Kathy Vignaly 500+ Hours Sofia Apostol Suzanne Cleary Linda Dattis Suzette Dowd David Faneuf Elaine Fortney Linda Friberg Carmel Gurucharri Patricia Hackett

Donald Harbert Donna Harrington Robert Harrington Diane Irvine Joyce Kingsbury Charlene Lachapelle Dorothy Lucier Sharon Macdonald Patricia Mahan Marilyn Mason Joan Mazeika Anne Morris Patrick Morris Margaret Naylor Donna Pickett Marguerite Rooney Bill Sarkisian Mary Teixeira France Turgeon Mary Anne Ware Elaine Warren Jean Weston Susan Wood 250+ Hours Susan Berry Carol Bishop Linda Boll Laurie Boucher Phyllis Buck Jane Champagne Irene Chiarvalloti Kathryn Close Michael Comer Laura Coughlin Jim Crowley Sharon DeBonis Sheila Donahue Susanne Ekberg Daniel Ekberg Diane Engle John Engle Elizabeth Foley Vicki Freilich Deborah Gradowski Patricia Grigas Diane Hoff Laura Jonaitis Debra Korman Sara Kreisel Linda LaBrie Elizabeth Larkin Lori Lauria Pauline LeCour Kathi Lewando Sara Lohnes Carolyn May Rosemary McCarthy Mary Pierangeli Audrey Richardson Carol Robison Beth Sannella Andrea Sheridan Joyce St. Germain Bridie Sullivan Cecelia Thurber

Arlene Wattu Maureen Westerman Under 250 Hours Diane Adamowicz Barry Alman Pamela Ashmankas Gail Bergeron Patricia Bettencourt Marilyn Bieksha David Boucher Christine Bowser Susan Brooks Jerome Burke Margaret Campbell Patricia Carignan John Caron Linda Casey Mary Beth Christian Alison Cohen Charles Cooper Pamela Daveau Barry Davenport Jeff Davis Marianne Davis Suzanne Dec Christine Del’Olio Monica DiPietro Charles Dodd Patricia Donovan Charles Engdahl Suzanne Ezen Dolores Farrell Molly Farrell Karen Elizabeth Fortin Nancy Franchi Jean Frazier Sheila Garvey Greg Gentile Jeanne Gohary Rachal Goldstein Brian Goudy Stephen Goulet Amy Grandone David Hamilton Cynthia Hanslik Marie Haynes Abigail Holmes Helene Holmes Bunny Hurley Tom Jarmas Joanne Johnson Scott Johnson Lynn Kapinos Kelly Keevan Jaimie Kender Patricia Kennedy Martha Kinback Felice Kleya Patty LaHair Adele LaPearl Bonnie LaRue Marilyn Leary Timothy Lee Cheryl Letson Annette Lisi

Richard Lisi Irene Logan Luann Loughlin Gretchen MacDougall Bernadette Marso Elaine Martel Lorraine Mason Margot Matthews Arlene Maurello Brenda Maxwell Robert McAnulty Myra McAnulty Deborah McCabe Daniel McHugh David McRae Janice Melchiore James Messier Patty Moriarty David Murray Anette Mysliwiec Bruce Neuwirth Nancy Neuwirth Lisa Normandin Darlene Orne Jennifer Perkins Gerard Piscitelli Maria Piscitelli-Durant Phyllis Poisson Candy Powers Janet Price Deb Richards Kristine Rubino Jane Shropshire Rachel Shugrue Judy Snyder Robert Snyder Brigitte Sterf Ann Sullivan Kevin Szeredy Kenneth Takvorian Lorraine Taylor Donna Tiso-Prizio Pauline Tranter Angelina Treska Tim Tunney Colleen Tunney Lily Urquhart Ann Verhage Laura Wachs Leah Walsh Kathryn Ward Barbara West Michael Wilder Joanne Wilder Glenn Wolfset * Previous H. Carter Hunt Volunteer of the Year

The Hanover Theatre and Conservatory for the Performing Arts • 2020 Report to the Community • 29

We couldn’t do it without you!

Staff Box Office Director of Ticketing Genevieve Shappell Assistant Box Office Manager Brendan Donnellan FSS Ticketing Manager Nadia Naco Box Office Associates Mildred Anderson Naya Byfield Julie Carlson Anna MacInnis Jean O’Halloran Sonya Richards

David DuBois Meredith Gosselin Mark Harootian Nick Joyce Charlotte McNutt John Minigan Mark Mummert Kendall Niblett Kimberly Pheymannicie Olivia D’Ambrosio Scanlon Jenna Lea Scott Brenda Shepard Jane Shivick Ana Luisa Thompson-Konopka

Development Director of Development Nel Lazour Development Associate Veronica Bailey Development Officer Betty Blute

Executive Office President & CEO Troy Siebels General Manager R. Glen Grusmark Executive Assistant Amanda Bohart

Education Director of Education Meghan Montaner Conservatory Business Strategist Kelly Rourke Director of Dance Jennifer Agbay Administrative Assistant Erin Kearney Outreach Programs Coordinator Sharon Hart Conservatory Desk Security Dan Gangnon Tyler Nowakowski Conservatory Faculty Garine Avakian Jamie Brown Kalee Burrows Sarah Callinan Sarah Katarina Clark Jannatha Coffin MaryBeth Dekara

Facilities Facilities Manager Bob Krafve Facilities Associates Matt Ricard Bob McCallum Finance and Human Resources Director of Finance & HR Janine Diliberto Assoc. Director of Finance & HR Gerry Baeder Finance & HR Associate Veronica Villacis Marketing & Public Relations Director of Marketing & PR Lisa K. Condit Senior Sales Manager Diane Pieciak Design Manager Monica Wagner Elefterion

Advertising & Subscription Coordinator Lillian Irwin Digital Media Assistant Harmony Wheeler Group Sales Brand Ambassador Amy Osborn Brand Ambassadors Marena Koenka Daniella Marie Maureen Tobin Operations Director of Operations David MacArthur Jr. Concession Manager Scott Bauman House Managers Pete Belsito Elizabeth LoConto Ellen Santimaw Mark Steina FSS Salon Maître D’s Karen Cavan Maureen Hardy Dale Stafford Ray Trifone Production Lighting Designer Brenda Shepard House Sound/Audio Engineer Nick Joyce Stage Crew IATSE Local 96 THT Repertory Artistic Director Olivia D’Ambrosio Scanlon

Staff list current as of June 30, 2020

All lists contained within this annual report represent activity between July 1, 2019 through June 30, 2020, unless indicated otherwise. Every effort has been made to ensure the accuracy of these lists. If we have made an error please contact us at 508.471.1772 or membership@thehanovertheatre org to address any inaccuracies.

30 • Resiliency Meets Creativity • TheHanoverTheatre.org

A Standing Ovation for Jon Rosbrook We are grateful to have a number of fulltime staff members that have been with The Hanover Theatre since our grand opening on March 14, 2008. One of those dedicated members of the team retired this June, production manager Jon Rosbrook. Jon has been our key person working with the thousands of performers and tours that have visited the theatre, overseeing everything happening backstage. After a long and impressive career, Jon has retired to a beautiful loft in upstate New York. We will miss him and wish him the best!

Additional Human Resources Ambassador Circle Our Ambassador Circle members are a diverse mix of individuals, including founding members, supporters, volunteers and business and community partners who represent a broad regional reach. We thank them for their support and advocacy in the community. Janet Amorello Che Anderson Sharon Avis Rob Babcock Randall S. Barko Susan Bassick Jo Ann Bauer Craig Blais Maurice Boisvert Pamela Boisvert Wayne Canty Frank Carroll Brigita Clementi Emily Collins Mary Cooper Justine DeNorscia Melanie Donegan Carolyn Fitzpatrick Lee Gaudette Diane Giampa Jane Grant Derek Grillo Margaret Guzman Maryanne Hammond Robert Hennigan Stasia B. Hovenesian Kallin Johnson Lee Joseph Mike Keane Paul Kelly Allen Krause

Audrey Kurlan Marcy Debra Lamarche John Lawrence Scott Letendre Andrea Little Susan Mailman Lorie Martiska Kate McEvoy-Zdonczyk Matt Mitchelle Cynthia Monahan Kate Myshrall AiVi Nguyen James D. O’Brien Jr., Esq Matthew Olds Kyla Pacheco Deborah Packard Donald Pegg Richard Porter Karen Rapp Michele Rickert Elizabeth Riley Thomas Ryan Kimberly Salmon Beth Sannella Patricia Segerson Kellie Shea Michael Sleeper Jennifer Stanovich John Stimpson Ann Tripp Dolly Vazquez Sharon Woodbury

Interns Each year the theatre offers internship opportunities across various departments to engage high school and college students. The internship program gives students the chance to learn from our staff in a hands-on environment and engage with our patrons and community partners. We thank them for their excellent work. Grace Armour Casey Banville Madyson Belanger Julia Borges Grace Deschenes Kelleigh Levesque Tyler Nowakowski Ashleigh Prince Hannah Regin Amethyst Robinson Savanna Russell (pictured above)

The Hanover Theatre and Conservatory for the Performing Arts • 2020 Report to the Community • 31

Creative Leadership

Board of Directors Chair Steven G. Joseph Senior Vice President, IDI Business Operations, Unum Vice Chair Lisa McDonough Community Volunteer Treasurer Charles R. Valade

Secretary Kristen Albright Managing Actuary, Liberty Mutual Marie A. Angelini, Esq. Tracy Barlok Vice President, Advancement, College of the Holy Cross Thomas Bartholomew President & CEO, Bartholomew & Company Maureen F. Binienda Superintendent, Worcester Public Schools Lisa M. Carroll President, Small Business Service Bureau, Inc. Vice President, Carroll Enterprises Francesco Cesareo, PhD* President, Assumption University Marianne E. Felice, MD Chair Emeritis of Pediatrics, UMass Medical School Ivan R. Green, MD Rachel K. Heller* Sr. Project Manager, Hanover Insurance Group Kimberly A. Rozak, Esq.* Mirrick O’Connell Linda S. Larrivee, PhD Dean of the School of Education, Health and Natural Sciences Worcester State University Richard W. Lavey President, Personal Lines and Chief Marketing Officer The Hanover Insurance Group, Inc.

Michael V. O’Brien Executive Vice President, WinnCompanies Ken Rapp* CEO, The Rapp Group Edward Russo Owner, Lock 50 & Russo Italian Restaurant Ellen Savickas Theatre Usher and Community Volunteer Edwin T. Shea, Jr* Market President, Bank of America Troy Siebels President & CEO The Hanover Theatre and Conservatory for the Performing Arts Michael D. Sleeper* Chairman & CEO, Imperial Distributors Carolyn J. Stempler Owner, Carolyn & June Designs Thomas J. Sullivan Partner, Sullivan, Garrity & Donnelly Insurance Agencies Kellie Thibodeau* Vice President, Reinsurance The Hanover Insurance Group, Inc. Tracy V. Wells Commercial Lines Underwriting Officer, Northeast Region The Hanover Insurance Group, Inc. Honorary Director Mary C. DeFeudis Benefactor Founders Paul J. Demoga, Esq. Wolfson, Keenan, Cotton & Meagher Edward P. Madaus Executive Director, Guild of St. Agnes

*Joined the board of directors during 2019. List represents the 2019-2020 BOD.

Helder Machado Owner, Machado Consulting

Cover Photo ©Erb Photography. All images used within ©The Hanover Theatre unless indicated otherwise.

2 Southbridge St, Worcester, MA 01608