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The Golden Guide The independent guide to business and services for residents of Norwich’s Golden Triangle, Eaton and City Rd neighbourhoods.

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December 2018/ January 2019


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DEC2018/JAN2019 19 CHRIS FARROW, CARPENTER 22/23 BOOKS FOR AMNESTY—new bookshop on Unthank Road. 32/33 GARDENING—winter colour by Pippa Greenwood 36 TRAVEL— Tokyo 38 BEAUTY—products for Christmas 40/41 WHAT’S ON—looking at upcoming Arts events. 44/45 ADEPT IT MAINTENANCE—what not to do and what to do for smooth running computers! 46 TECHNOLOGY— Tech for the New Year 48 FINANCE—spot the pension scammers! 52/52 QUICK BOOST SKIN OPTIONS at Coltishall Cosmetic Clinic. 54 INDEX OF ADVERTISERS

Distribution The Golden Guide is a local independent magazine. We aim to think, buy and live local. It is delivered free to 14,000 homes in South Norwich (The Golden Triangle, Eaton, and City Road areas). Full details of our distribution are on our website. How We Work We understand that the needs of the small business are quite different from those of a big company, and our advertising service is very much targeted at independent, local businesses. From advert design, to general advice, we are here to help you grow your business.

Hello! Firstly, a very happy Christmas and New Year to you all. Hope you all have a wonderful holiday season. In this issue, you’ll find the usual articles about gardening, technology, finance and so forth, but also a piece about the new bookshop on Unthank Rd, which opened in November, and is run by Amnesty international volunteers. There’s an article about local carpenter, Chris Farrow, and pieces on pension scams, beauty, and travel. Adept IT tell how to keep your computer—Apple or PC—in tip top form over what can be a vulnerable time of year, when many of us doing more internet shopping than usual. There are Christmas puzzles to solve, advertorials from Coltishall Cosmetic Clinic, and What’s On to tide you over into the New Year. Thanks, as ever, for your continued support, and for telling advertisers you saw their ad, and for helping The Golden Guide move into its 16th year… Happy New Year to you all, and a very Happy Christmas.

Contact details Sophie Frank—Publisher and Editor The Golden Guide 01603 629024 074119 43649 sophie@thegoldenguide.net www.thegoldenguide.net

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Farrows Carpentry and Joinery

Chris Farrow is a carpenter with over 30 years’ experience in the trade. He was one of the Golden Guide’s earliest advertisers, before taking a break to take up a teaching position at Easton College. Six years on he’s returned to carpentry full time. It’s good news for Golden Guide readers. Chris lives locally and is open for business! As his plain, straightforward ad reads, Chris specialises in wooden floors, doors, skirting and shelving but, like any other master tradesman, can turn his hand to making cabinets, cupboards, radiator guards, shutters, or pretty much anything requiring the services of a quality joiner. So is he a joiner or a carpenter? The answer is both. Traditionally, a joiner is someone who does finish carpentry – that is any form of carpentry where exact joins and minimal margins of error are important. A carpenter is someone with a much broader skill ranging from joinery, building construction and form work. Confusingly though, the word ‘joiner’ is much more commonly used in the North of England. In the South, the term carpenter covers all disciplines. For all your carpentry needs, do give Chris a call. He can turn his hand to pretty much anything carpentry wise, and recent jobs have included constructing bespoke trellising, providing distressed shelving out of old oak, and laying a solid wooden floor.

For all enquiries phone Chris on

07723 380519 or

01603 766700

Email: farrowchris11@gmail.com

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Amnesty International Bookshop, Unthank Road

Occupying what once was the much loved Sewells now stands the Amnesty International Bookshop. It’s a terrific place to pick up a book, and it’s local. I‘ve been in twice. Each time I wanted a specific book. First off, non fiction. I needed a Lonely Planet Guide to India – which they had, at £2.50. Second, I wanted fiction – a novel by Jumpa Lahiri. Again, it was sitting on the shelves, waiting. Again £2.50. Do the calculations, and you’ll see that this is actually cheaper than buying off Amazon Marketplace – with the massive benefit of profits going to Amnesty. What’s not to like? The new Norwich shop was set up by Amnesty Bookshop’s regional manager David Float. After 30 years of trading as a broker in the City, and feeling increasingly uncomfortable about the clash of personal ethics v. City ethics, David took a sabbatical from broking in 2012. He spent, as he says, ‘most of my time reading’. He’s clearly a serious reader. He read Ulysses slowly, for example. David’s year off work led to a total change in direction, and he eventually ended up working for Amnesty, running their Cambridge bookshop. Four years on, the Cambridge bookshop is a thriving concern, and it looks as if Norwich will follow suite. The bookshop, David explains, is volunteer led - a fairly unusual dynamic for retail. It works, David argues, since everyone is involved, and no one gets bored. Call into the shop, and there’s a buzz amongst the staff. Volunteers seem busy, dynamic, focussed and happy. The shop opened in August, by which time David had already garnered 35 + volunteers from a temporary office set up in a quiet corner of the William and Florence kindly arranged by Jess and the W&F staff. An official launch is booked for late November with local author Emma Healey doing the formal opening.

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“If you have books you’re no longer reading or records you haven’t listened to for years, don't put them in the attic. Bring them down to the shop and donate to support human rights. We also accept CDs and DVDs,” says David. If you’re dropping off books, there’s parking outside on Onley Street – massively convenient for heavy boxes. Whilst you are there, you can also pick up rather lovely Christmas cards, and various gifts. In all, the new bookshop is a massive plus for our community. We lost the second hand bookshop on the Avenues. We lost the bookshop on the Unthank Rd. Now, at last, we have a rather fabulous bookshop again, supporting a fabulous cause. Please support. The shop is often looking for more volunteers. If you’re interested in helping and can spare four hours a week, please pop in for a chat and an application,” said David.

To find out more call 01603 627078, email norwichbookshop@amnesty.org.uk or download an application form from amnesty.org.uk/books-amnesty-Norwich Books For Amnesty 152a Unthank Road, Norwich, NR2 2EB

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FARROWS

CARPENTRY & JOINERY

SPECIALIST IN WOODEN FLOORS, DOORS, SKIRTING AND SHELVING ETC For free quotation & all your household needs, inside & out, Call Chris on

07723 380519 or 01603 766700 farrowchris11@gmail.com Customer references available 25 years experience

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Deadline for the February/March issue is January 20th. For any information call Sophie on 01603 629024 or 074119 43649 30

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What’s On

Mirage 1 and 2, Elisabeth Frink, 1969. Photo by William J Hebert

Elisabeth Frink – Humans and Other Animals, Sainsbury Centre until February 24 Frink’s Humans and Other Animals is the big show at the Sainsbury Centre this winter. Much is curiously unsettling; much delicate and troubling. Often using animal forms to explore complex emotions, Frink’s animals can be vulnerable, persecuted, sad, sickly and dying – or at least most the sculptures in this show tend in that direction. To readdress the balance, and to put Frink’s work into an overall perspective, perhaps one needs to look at her giant bronzes of horses (none of which are on show at the Sainsbury Centre). . Or go to Paternoster Square and see the sheep and shepherd. Or, actually, walk out of the Sainsbury Centre towards the lake where the above work is on semi -permanent loan. When Frink explores the human form, or more pertinently, the male form (there’s only one female in this exhibition that I can recall), the effect is equally uncomfortable. Goggles often replace eyes, and tall lean bodies are bisected time and time again by a vertical line of focus. Birdmen, gifted with stubs for wings, try to fly and fail. Or they try to fly arms outstretched, and never quite take off. The tone’s ambivalent. Is it failure to fly or sheer bravery and brazen ambition at attempting to do so that’s the focus? Or both? Downstairs, in the lower gallery, a set of enormous monolithic heads at best convey a disturbing absence of character, at worst an undeniable brutality.

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There’s an undercutting violence to these pieces, but also an extreme delicacy. Take Frink’s way with hands, an example of which can be seen in a piece in the first room with a strong, wiry Madonna (that recalls Giacometti). In fact the first room is in many ways the most ravishing of all rooms. There’s a pen and ink drawing, done in Frink’s early twenties, of a horse and rider concerned only with the symbiotic relationship between horse and rider, and with a shared sense of motion. Like the Madonna, it’s an uplifting piece. In all, this is a valiant show, but one that could benefit from being put in a broader – less troubling - context of much else of Frink’s work. One wonders why none of Frink’s uplifting lithographs of scenes from The Odyssey made it down to Norwich? Why is it that none of the smile inducing watercolours/ studies of animals such as horses rolling, for example, are on show? Frink was capable of a broad emotional palette, but this show tends to focus on a few troubling hues. Aladdin. Theatre Royal December 12January 13. Aladdin is this year’s trad panto at Theatre Royal. It’s another slam dinger from the pen of Richard Gauntlett. Starring Milkshake’s favourite girl, Keira-Nicole Brennan as the genie, Gauntlett as Widow Twankey, and Ben Langley as Wishee Washee, it will in all likelihood be as good as panto gets. As usual, it runs for a whole month – so no excuse to get on down, wave around your phone or neon wands in the air, shout and sing and whoop and hiss. James and The Giant Peach at the Maddermarket, December 15 – 31. Wonderful Roald Dahl Christmas offering from the Maddermarket. Aunt Sponge, and Aunt Spiker are the horrid Aunts; James the innocent boy, and the peach, well, it’s a magical peach…. In the city The ice rink is here from December 14january 60, at Castle Mall gardens. Similarly, the Tunnel of Light returns for the third year running, and is on until January 5th. Don’t forget the Forum’s

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Daily Floodlit Bird Feed at Pensthorpe January 1– 21. Twitching for lazy twitchers. Sit indoors and watch the spectacle of a 30 minute twilight feed as the birds come in over the millpond. £3.00 per adult. Romeo and Juliet, RSC, Theatre Royal Jan 29—Feb 2. The RSC’s annual visit brings us R&J this year. Rising stars Barry Gill and Karen Fishwick play the star-crossed lovers under Erica Wyman’s direction. A treat.

Elvis, at the Fairhurst Gallery December 7-Feb 7. An exhibition of clever, subtle work opens at the Fairhurst in December and runs over Christmas. Stuart Pearson Wright is one of the UK’s leading portrait artists, his work covering a huge range of public— and private—figures from Ian McKellen, to the Duke of Edinburgh, JK Rowling and Sir Michael Gambon. Winner of the BP Portrait award in 2005, his reputation has gone from strength to strength. The Fairhurst Show contains 20 drawings of Elvis tribute acts. Yes, your read it right: tribute. Playing on issues of identity (and to an extent identity plunder), the portraits will include a mix of subjects—from an Asian Elvis, to a woman, to a man in a wheelchair. ‘Anyone can become Elvis and share his identity,’ Pearson Wright says. “For many years I’ve been interested in the idea of people who become someone else and who are, in a sense, a character when you meet them.’ Worth catching, and a coup for the Fairhurst. Note that the Gallery is closed over Christmas break—December 23-January 8th.

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Adept IT Solutions—Top tips to keep your computer running smoothly

Lucy Blake, from Adept IT Solutions gives some tips for keeping your computer running smoothly over what is, for most of us, a busy time of year. If there’s one certainty in IT, it’s that things are uncertain. Computers crash, software doesn’t work as it should, and problems occur. And when they do, the way that you respond can be the difference between a minor hiccup and a major disruption. An efficiently working computer has become important to many households, whether it is being used for work or doing the weekly shop, so why would you leave your IT to chance? Many people are too busy to check if their computer is properly safeguarded or do not have the inclination or knowledge to perform all the necessary maintenance tasks to ensure it runs smoothly. But computers are like cars, when they are regularly serviced they run more efficiently and more reliably. TOP TIPS FOR HOME COMPUTING Have a secure back up Whether it is your family photos, a report you have just written your data is important. If you ever have a security disaster a good back up is the fastest way to recover your data. The damage from malware can be quickly reversed if you can restore your data from a recent back up. Enable your firewall All computers should have a firewall, which sits between your computer and the internet and only allows certain data to cross it. Windows and Apple computers have an integrated firewall built into the operating system, ensure it is enabled. Install good anti-virus software The proliferation of adware, spyware and malware means that good quality anti-virus software is essential. Some of the best anti-virus protection is free for PCs such as Defender, which is built into Windows 10 operating systems. Only install approved software Only install approved software and prevent users from downloading software from unknown sources. Do not install “free” software until you have inspected it, often free packages come with spyware, adware and worse. Don’t be a blind “next” clicker, read what you’re saying “next” to during software installation, as you may inadvertently agree to install unwanted software.

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Home PC Security & Care Plan If you rely on maximum uptime and security and you don’t have time to continually check on your computer you may want to consider our Home PC Security & Care Plan, which is £10 per month. Our service constantly maintains the health and security of your computer, allowing you to enjoy worry free computing with reduced maintenance costs. It includes: Automated updating of Microsoft and third party software Webroot anti-virus subscription – stops and removes threats before they can do any harm CryptoPrevent subscription – prevent your irreplaceable photos etc from being held ransom by internet criminals Performance, hardware and software monitoring and preventative maintenance – with a monthly report emailed to you Advance warning of impending hard disk failure, allowing timely replacement Annual check of your computer’s hardware (hard drive, RAM etc) We are happy to deal with your IT query large or small, please contact us 01603 451810 or hello@adept-it-solutions.co.uk.

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Cont. pg 50


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The Golden Guide thanks all its readers and advertisers for supporting us this past year. We wish you a very Happy Christmas and 2019!

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Coltishall Cosmetic Clinic

Beautiful skin for Christmas. Cost-effective special skin rejuvenation options from Coltishall Clinic. This month we present some quick skin boost options for the festive season. Our patients / clients have been asking for these so here we are. Not one, but five great options to choose from. So why wait?

Diamond microdermabrasion Stainless steel wands which have precisely cut diamond crystals of increasing level of coarseness on the surface. A gentle vacuum sucks your skin while the diamonds gently abrade and polish it. This is followed by a lymphatic massage. Skin resurfacing can reduce the effects of aging on our skin. Skin resurfacing is a treatment that improves wrinkles, skin texture and colour by removing the topmost layer of skin leaving it more supple and vibrant. Skin resurfacing also stimulates the elastic tissue beneath the surface of the skin resulting in a healthier and firmer appearance. A wonderful alternative or compliment to chemical peels or laser treatments, the diamond microdermabrasion treatment is non-invasive, pain-free and requires no down time after treatment. Diamond microdermabrasion is suitable for most people. LED light therapy L.E.D or light emitting diode technology produces pulses of visible therapeutic light over many wavelengths that deliver energy to all layers of the skin. NASA has carried out research on LEDs for healing astronauts. The key to this technology is the scientific concept that skin cells can be photoreceptive. The LED wavelengths are completely harmless, yet effective. The LED succeeds by passing its light through the skin in order to help promote collagen firmness. The skin naturally appears smoother, tighter, and more radiant as the collagen becomes more firm. Most clients notice improvements just after one session but it is generally recommended to have a course of sessions every 7-14 days. This produces best results.

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The light that treats all skin care needs. IPL and laser. We have a choice of 23 different laser and light devices. New technology can now treat unsightly leg veins, facial redness, facial veins, acne and scarring, enlarged pores, sallow complexion, fine lines, wrinkles and pigmentation. 75% of population between 35 and 65 have some kind of treatable pigment problem. Intense Pulse Light ( IPL™) and our lasers use controlled flashes of light to resolve these imperfections with no downtime. We now have the technology and considerable experience of using this technology effectively to repair the appearance of damaged skin, delay and help prevent signs of skin ageing. It works very well on the face, neck, chest, arms and anywhere on the body. Radiofrequency skin tightening Extensive surgical facelift is becoming a rarity. Thanks to modern technology, sunprotection and awareness we find people are maintaining their youthful looks for longer. We have seen continuous refinements in an exciting technology called radiofrequency. Earlier machines were unpredictable with variable results but newer generation machines provide consistent results. Patients love the treatments because they are comfortable without pain medication or numbing creams. With this technique, patients see some instant improvement with increased collagen regeneration and skin firmness that becomes visible over the next 3 to 4 months and continues for up to 12 months. It can tighten loose skin on any area of the body such as tummy and arms and can be used with ultrasound to reduce areas of localized fat that cannot be improved with diet or exercise. Injectables and fillers All these options do not require a recovery time so you can have these anytime and be party ready the same day. If you have a few days, however and you require line & wrinkle treatment, lip enhancement or volume to fill and lift your face then injectables are a great option. Modern injection treatments and fillers are very safe and provide impressive results. Remember, we pride ourselves on providing natural looking results so no one will say you have had botox or fillers-just that you look well! Call 01603 736487 or log on to the website www.coltishallclinic.co.uk.

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index of advertisers Accountancy Stockwell Bales

Systems (DNS)

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Acupuncture Beverley Dickins

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Advertising in Norwich Catton Connection 51 The Golden Guide 34/ 35 Appliance Repair JST

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Bakery Dozen Artisan Bakery 4 Bathrooms Top Tap Plumbing

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Builders Ian Rush 15 Joyce Property Services 6 Carpentry/ joinery Farrows 26 Fitted Furniture Co 11 Carpets/ fitting/flooring Arbons Carpet & Flooring 47 Carpet/ upholstery cleaning Clean Living 30 Children's’ activities/ play/ nurseries/ consultants Health Visitor 8 Mini Monkey 33 Chimney Sweep Norwich Chimney Sweep 27 The City Sweep 45 Chiropodist/ footcare/ podiatry Emma Vincent 45 Tonia Browning Mobile Footcare Clinic 8 Cosmetic Clinic Coltishall 52/53 Cleaning Clarick Cleaning 10 Clean Home 18 The Immaculate Iron & Clean Co 22 Computer & Technical Services Adept IT Solutions 33 Daemon Networking

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Curtains/ Blinds Emma Bradley 2 Electrician Brown and Payne DK Electrical John Coles Minilec Reeve

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Insurance A Plan 9 Ironing Service The Immaculate Iron & Clean Co 22

Black Swan Care St Johns House

Key cutting (car keys, domestic, commercial) AC Leigh 12

Sash windows Jim Cordner 26 Sash Window & Door Company 56 Sash Window Preservation 21

Roofing RG Leverett

Electrical & Plumbing JJ Services 7

Locksmiths/home security/ locks/ keys/ safes AC Leigh 17 Kingfisher 27

Entertainment/ arts/ events Theatre Royal 28/29

Mentoring SOVA

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Mindfulness Simply Mindfulness

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Estate Agents Claxton Bird 49 Nicolas Humphreys 37 Websters 1 Fencing Plough Gardening Services 39 Firewood Plantscape

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Floor sanding/ floorcare/ restoration Blitz 14/15/16 Floorsanding Co 2 Garage Belvoir Garage

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Gardening/ garden design/landscaping Plough Gardening Services 39 Perfect Plantings 17 Rimmer Landscaping 18 Guttering EAGS

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Hair & Beauty Hair & Beauty Lounge 8 Heating Engineers JB Plumbing & Heating 18 KCM 18 Home maintenance Gary Smith 17 Home Cleaning Vacancies Home Maid 7 Hypnotherapy Linda Oram

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Secondary Glazing Secondary Glazing Co 3 Sleep Consultant/ health visitor Jill Irving 8 Stained Glass Trinity Stained Glass

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Music Tuition David Fitzgerald

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Opticians Cecil Amey

Surface respraying Ace 24

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Tiling Service With A Tile

Painter/ Decorator/ wallpapering Allan Ashley 1 CHB 14 KS Moore 7 Graham Stocker 26 David Wheatley 12 Richard Wyatt 10 Wayne De Wet 26 Paving Plough Garden Services 39

Personal Trainer Colin Browning

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Petsitting/ walking/ training Petpals 18 Plastering RT Plastering

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Plumbers Ady Hunter Mark Rush PDF Top Tap

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Trade organisations Checkatrade 31 Tree surgery Anglo Arb Plantscape

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Waste Collections Load And Go

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Windows Cloudy To Clear

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Woodburners Bure Valley Woodburners 20 Zumba Classes Clubbercise Pound & Strong

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Property Management Mottts Langridge 55 Recruitment (carers) Manorcourt Homecare 14 Residential Care

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The Golden Guide  

Bi-monthly magazine covering 14,000 homes in South Norwich, UK.

The Golden Guide  

Bi-monthly magazine covering 14,000 homes in South Norwich, UK.

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