The Golden Guide

The Golden Guide The independent guide to business and services for residents of Norwich’s Golden Triangle, Eaton and City Rd neighbourhoods.

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Welcome!

For this issue, we spoke to Steve Horrocks about the life-changing potential of hypnotherapy, and to Distribution gardener Katie Davis, who has The Golden Guide is a local I independent magazine. We aim to set up a local grave tending business. We also popped in think, buy and live local. for coffee at Secret Paradise It is delivered free to 14,000 Café at Heigham Park, a really homes in South Norwich (The Golden Triangle, Eaton, and City wonderful local asset! A great Road areas). Full details of our experience at Jarrold’s Seadistribution are on our website. food Bar, The Bay, means we will be back a LOT. How We Work We understand that the needs of We talked to home sortthe small business are quite er, Abigail MacDonald of The different from those of a big Home Sort about her new company, and our advertising career as a home sorter. A service is very much targeted at couple of sessions with The independent, local businesses.

Home Sort would surely benefit From advert design to general most of us who live busy lives advice, we are here to help you grow your business. and juggle left, right and centre.

Technical and Legal Matters Please do support the Whilst every care has been taken collection for Norwich Foodto ensure that the data in this magazine is accurate, the Publish- bank on Saturday 13th Decemer cannot accept, and hereby ber at Park Lane Chapel. From disclaims, any liability to any party pet food to toiletries to grocerfor loss or damage caused by ies, it would all be welcome. errors or omissions resulting from The Golden Guide negligence, accident or any other celebrates its 16th birthday in cause.

January. We are so grateful to No part of this magazine may be reproduced, sorted in any retrieval be here after all that time! systems, or transmitted in any Many thanks to our fabulous form—electronic, mechanical, advertisers and to our readers, recording, photocopying or otherboth of whom keep the show wise—without prior permission of on the road. the Publisher.

A shout for any charity All in-house artwork and editorial operating locally. Please do get presented in this magazine in touch in the New Year if remains the copyright of Sophie you’d like an editorial writing on Frank. you. Also, anyone who has a Contact details local history story, get in touch!

Sophie Frank—Publisher See you all in February and Editor and meantime have a lovely The Golden Guide Christmas break! May 2022 be 01603 629024 a good year for us all!

Sophie Frank

CONTENTS Steve Horrocks, Hypnotherapy

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Norwich Gravetending

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The Bay Seafood Bar, Jarrold 24/25 What’s On

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Competition—win £25 M & S Voucher 36

Gardens—Colours

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Finance—Out of Business/ Your Rights 39 Tech—Kitchen tech

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Interiors—neutral palettes 48/49 Index of Advertisers

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074119 43649 sophie@thegoldenguide.net www.thegoldenguide.net

Next issue is FEB/ MARCH2022.

Copy deadline JAN 20th .

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Steve Horrocks, Hypnotherapy Steve Horrocks is a hypnotherapist, and I suspect, a very good one. One of only a small number of Senior Accredited NCH members in the region, he comes with a litany of glowing testimonials (see his website), and clearly loves his work. Steve's website accurately reflects his skills and enthusiastic professionalism. Each page is full of fascinating facts and information.

There are links to sleep issues, to anxiety, and so forth. I don’t think I’ve come across such an informative - or for that matter reassuring - website in a very long time.

So why hypnotherapy? I ask Steve.

He comes right back – articulate, deeply thoughtful. After decades spent working in the corporate sphere, mostly in marketing and communications, he wanted a change. He wanted to be his own boss, and to find something that felt more meaningful and of greater value to society. Whilst undertaking therapy himself, he had a light bulb moment. He realised he wanted to help people when they were struggling in life. He wanted to work as a talking therapist - but what sort of therapy would be a good fit for him and make the most of his intuition, intellect and life experience?

He set about thoroughly researching everything available. And he couldn't find the right therapy in which to be trained until he arrived at hypnotherapy, which happened to be the last on his list, due to him mistakenly thinking it was the same as stage and TV hypnosis! Appraising it with fresh eyes, he felt differently. Here was a talking therapy which gave tools to help clients achieve longstanding positive change in a relatively short amount of time.

In Steve’s mind, hypnotherapy was also a winner In Steve’s mind, hypnotherapy was also a winner since it aimed to prevent an unhealthy, unequal client/therapist dependency from developing. In long term therapy, clients can become 'hooked' to attending weekly sessions, falsely believing their 'expert' therapist has all the answers. It’s an uneasy dynamic.

By contrast, in hypnotherapy, Steve works in an equal partnership with his clients, helping them find and use their own inner resources to tackle their current issues. He shows clients how to prevent or quickly resolve future problems before they get out of hand. In effect, he helps them create their own toolbox and shows them how to use it. It’s immensely satisfying, rewarding work.

Steve gives a simple metaphor. He asks his clients to imagine their work together as a bit like a one-off climb to the top of their personal Mount Everest. The client will do the climb, with Steve assuming the role of sherpa. As a sherpa, he is wholly committed to helping the client/ climber reach their goal. He helps them best utilise their own resources; he assists them to develop their own powerful - and highly individual - life toolkit along the way.

He speaks of the tremendous pressure on mental health services to deliver reliable results in a relatively short time. Standard protocols tend to be used to ‘fix’ specific issues.

Whilst a ‘one size fits all’ approach might work well for some people, others need a much more bespoke approach. Which is where Steve comes in. There is no routine pathway; no one size fits all remit!

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So how does hypnotherapy work? It opens a communication channel to the subconscious, using that channel to achieve desired positive outcomes. Once the client has accessed their subconscious, the part of the mind that drives habitual behavior and generates emotions, Steve helps the client release themselves from long-standing trapped emotions and gain critical insights. “Quite often it can feel like a complete life reboot,” he says. “And it’s all achieved through carefully, and sensitively, and intelligently working with the deepest part of our mind.”

The skill of the hypnotherapist is paramount. For skill, read understanding, mental acuity, empathy, and training. As with any talking therapy, ongoing professional training and membership of professional bodies are all requisite. Testimonials are key.

Steve offers half an hour free consultation to all new clients during which he gauges their needs. Most new clients are keen to make progress, and so this initial half hour is often combined with an initial taster hypnotherapy session at a discounted price. After that, a tailored programme of hypnotherapy is agreed. Steve works with a range of issues – such as anxiety and panic, fears and phobias, sleep problems, IBS and negative selftalk to name a few.

Initially he started working purely with clients face-to-face in therapy rooms. More recently he has introduced online sessions via Zoom/FaceTime. ‘Interestingly, working online has been an unexpected gift of lockdown. Clients tend to be more relaxed in the bubble of their own homes and more easily able to focus,’ Steve says. Wearing headphones tends to make the experience even more immersive and can lead to a client's negative self-talk being counteracted even more effectively than when Steve's voice comes from the other side of a therapy room.

If you are interested in working with Steve, give him a all on 07539 746074, and check out stevehorrocks.org. View it as a gift to yourself that you won’t regret!

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Paint & Paper Ltd, 11 Hellesdon Hall Industrial Park, Norwich, NR6 5DR. t: 01603 400777 w: www.paint-paper.co.uk open: Weekdays 8.00-4.30, Saturdays 9.00-3.30

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Norwich Gravetending

Time was when we all were born and died within the same area, and our relatives too.

Back then, graves were tended by family members, much as they are now if geography permits. But today, so often logistics don’t permit and we are left with loved one’s remains in graves hundreds of miles away. We worry about what those graves might be looking like.

Step in a professional grave tender. In our area one such is Katie David. An RHS trained gardener, with a vibrant gardening business under her belt, Katie offers a mobile grave tending and cleaning service. She will respectfully look after your loved one’s grave when you can’t be there in person.

Katie uses all biodegradable products. If a wreath is required, she will ensure that it is wholly biodegradable. No nasty plastic ties or strings, or metal frame. She’ll plant plants if requested, leave flowers and notes, clean dirty headstones, replenish chippings, and repaint lettering when it is faded and lacklustre. She can do regular or one off cleans. She will trim and weed and will reseed grass if required. She will work anywhere in Norfolk or Suffolk.

Many of us know the saddening experience of visiting an untended grave, and the ongoing anxiety attached to the idea that a grave might be looking uncared for. Katie can easily right those feelings. Give her a call on 07889 233351 to talk about what you might want doing.

Her website is at norwichgravetending.co.uk.

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My Window Cleaners Norwich • Long established company • Cleans windows, conservatories, fascia/ boards, guttering and solar 11 panels • Friendly, professional service • Call us for a quote

Kev 07786 254831 Rick 07377 678801

mywindowcleaners@email.com

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The Bay Seafood Bar at Jarrold

It’s 2 years since The Bay Seafood Bar opened in Jarrolds, and it’s been a big success.

Bookings are essential, and the mix of central location, deluxe vibe, and excellent sea food have made it a foodie haven. The Bay is open lunch times only, five days a week.

And although, yes, it is the place to go if you know your Beluga from your Sevruga, it also offers much more than top end caviar with a price tag to match.

We went mid-week and were quickly ushered to a table in one of the windows overlooking the market. The service throughout was excellent: staff really know their stuff and are polite and informative. Plus, service was fast and efficient, perfect for working lunches as well as boozy longer sessions.

A couple of large Brancaster Oysters set the scene. There was red wine and shallot vinegar, and of course Tabasco for those who want to add to the oyster experience.

But, to our minds, the oysters were good.

Very good. Sweet, gently briny and velvety smooth – but not mushy – they were best eaten unadulterated, or with the merest hint of lemon. A glass of champagne would of course have been perfect – but a return to work beckoned, so that will have to remain for a second outing.

Next came the mains—well, the light mains. A lobster bisque for my dining partner, the bisque being sweet and light, with a hint of brandy and a dash of tarragon cream. My own smoked salmon and crayfish royal hollandaise over a poached egg was utterly perfect. How so? Well, the poached egg was fat and round, fragile, perfectly cooked; the Hollandaise divine, and the award -

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winning John Ross smoked salmon came in generous nicely thick slices and was neither overly salty, slimy, tough or plasticky – all of which are routine hazards for lesser smoked salmons. Rumour has it that Her Maj - who after all those summer holidays in Balmoral and years of fine dining— must know her fish very well - prefers John Ross.

Servings here are genuinely generous. This is not a sea food bar where you walk away hungry, running to the covered market for aid. The platters for two – judging from our Japanese neighbours on the next door table – were wonderfully generous. At £13.50 per person for smoked salmon, prawns, smoked trout mousse, avocado, seaweed salad and bread, well frankly, it looked a snatch.

One of the most appealing things about The Bay is its location within Jarrolds. It’s on the second floor, at the corner of Exchange Street and London Street. Diners can sit in the huge bay windows or at any one of the tables in the enormous picture windows that span one entire wall. Or you can perch at the circular bar itself- where you can sit comfortably (for once, these are bar stools which are actually comfortable) if there are no tables. The overall design is gracious and spacious, with tall ceilings, wooden floors and so much light.

We left adamant that we would return very soon. What with Benjis, and the Bay, well, Jarrold does food very well.

The Bay Seafood Bar, 2nd floor, Jarrold, 1-11 London Street, NR2 1JF. Open Tuesday-Friday 10.30—2 Saturday 10.30-4.00. Closed Sunday and Monday.

Booking via Jarrold website or by phone, 01603 660661

Merry Christmas to all our customers!

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The Home Sort

Home sorting, decluttering, or home organising is big business in the States. On the other side of the pond, hiring someone to help you sort your clutter is commonplace. Entire stores specialise in storage solutions. Endless columns, websites, glossy coffee table books and blogs are devoted to the benefits of embracing sorting, letting go, and organising.

Things are changing fast here too. Many of us have heard of the Japanese home organising guru, Marie Kondo, and might even have watched her films on Netflix, or read her uplifting manuals such as the delightfully named ‘Spark Joy’.

Equally well known is another Netflix series, The Home Edit – which also has books to accompany the show. More recently, Stacey Solomon has jumped on the home sorting bandwagon with a new six-part BBC series, Sort Your Life Out. Her team descends on a cluttered house; empties it of ALL contents; painstakingly lays them out on trestles in a warehouse; sorts out with the owner on what is needed and puts everything back into the house. The result is simply astounding – and terrifically good viewing. The message is in the title. Sort your house out and your life will follow suite. A nice idea, and it might well be true.

But many of us not given to orderliness (ok, the inherently untidy among us), will know how it’s so easy to have big tidying plans but phenomenally hard to follow them through. To help sort what feels unsortable a professional home organiser can step in. This newbie industry is supported in the UK by APDO Association of Professional Declutterers and Organisers - who offer ongoing professional training to those keen to help others in the life transforming experience.

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A signed-up member of APDO who works locally is Abi Macdonald, who runs The Home Sort. Give her a call and she’ll offer half an hour’s free consultation. She’ll visit your home and in an utterly non-judgemental, supportive way, will work out with you what you want to do. Each client is different, with individual needs. Some want a kitchen sorting. Others the whole house. Others an attic.

Some might be about to move house (recent research suggests that a decluttered home adds hugely to its market value). Others might be moving in with a new partner, facing the daunting task of combining two households into one. A single session is a minimum of 3 hours, a maximum of 5. For working through an entire house, a series of sessions – at staggered intervals - will probably be required. At the end of each session, Abi will fill her car with anything you want to be recycled or will advise about specialist collector items.

The result will be transforming. Clients report feeling much calmer as they move around their organised rooms, or open their organised cupboards and drawers. Others talk about how they’ve saved money and no longer overbuy since they can see that they have, say, 12 black jumpers or 6 bottles of shampoo and don’t need another! Pretty much everyone will agree on how decluttering is a time saver. It takes far less time to locate items. Others feel that decluttering helps brings closure with bereavement, or with past relationships. Like any trained home organiser, Abi works sensitively and gently with clients and is used to dealing with any emotion that might surface from grief to shame.

If you want to sort your home (aka life) do give The Home Sort a call on 07799 700 009 Also, follow The Home Sort on social media for inspiration and tips. www.thehomesort.co.uk

The Home Sort’s top tips for decluttering...

• Visualise how you'd like the space to

look and how you'd like to feel once it's done. Take before and after photos.

• Start small with bite sized chunks; either by setting a time limit, a space - a drawer/cupboard or a type shoes/toiletries.

• Ask yourself, is this useful? Do I love it? Is it a duplicate?

• Avoid the temptation to keep something because you might use it or wear it one day. How long have you already had it with that intention?

• Donate, sell or recycle the items that no longer serve you.

• Complete the task by organising what you decided to keep in the space you have created.

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What’s On Dick Whittington and His Cat Dec 11– Jan 9. After last year’s cancellation, the audiences—and cast—will be more than ready to enjoy what has become a Christmas tradition. Leading Dame and writer, Richard Gauntlett, will make it his 21st Norwich Theatre Royal Panto. The show runs through to mid-January so there’s plenty of time to catch it.

528Hz Love Frequency: Chris Levine at Houghton Hall. On until December 23. A really fabulous inaugural winter show at Houghton Hall. Immersive, moving, and playing with ideas of space and silence, it is also eerily beautiful and uplifting. Levine describes it as the highlight of his career thus far. Also on show, indoors, are smaller works—some of which project images —terrifically cleverly—into the viewer's peripheral vision. A face will flit across your vision, before vanishing into thin air. Turn to catch it, and from another beam another face will appear, and disappear. Meditative cosmic art. Go see.

It’s well worth the trek up to Houghton and will leave you spinning, and thinking, for days to come.

Keifer Sutherland, Chasing the Rain Tour, January 30, UEA LCR. Tickets via UEA website., Multitalented actor/ son of Donald comes to Norwch to promote his third album. With a second dalbum that topped the Americanana, Country and Indpependent album chairs, and become the UK’s second biggest selling country album of the year in 2019, his third might go even further.

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Christmas Crowns in Norwich. In 1121 King Henry 1st spent Christmas in Norwich. In 2021, Norwich’s shops, and landmarks will display crowns in their windows, forming the backbone to a series of 4 trails that we can all enjoy. Pick up details at the Forum, or via the website. From windows in the Royal Arcade (rumour has it that Sonkai will produce something very pretty) to bars, pubs, and shops, keep at eye out. And look out for the projections onto the Castle walls telling the story of the Royal Visit.

Returning after a stay away is the Global Market, at the Forum from December 2—4. Pick up your fair trade and eco conscious gifts, and outside enjoy global hot food and mulled wine.

Drive up the Avenues and you can’t have missed, parked outside the gates of Heigham park, the Secret Paradise Cafe. It’s the brainchild of Jona and Mary Conway, a couple who used to run a thriving urban farm in Bristol, supplying vegetable, bagged salads and meat boxes to local residents. The couple come from Norwich, and so it made

sense, after having taken Purple Patch as far as they could, to upsticks and move back to Norfolk to be closer to family.

The portable coffee van sells top notch organic coffee, chocolate and teas, and an array of delicious home made cakes. It’s open from 8-4 every day of the week apart from Mondays. It adds tremendously to the life of Heigham Park, and is a big hit amongst parents from the local schools and dog walkers.

Heigham Park is better with a cup of coffee in your hand! Support them: the coffee is to die for. And the cakes too.

Art Fair East: Alfredo Palmero: Menina in

Oranges Art Fair East December 3-5, The Halls, St Andrew’s Plain. One of the largest and livliest contemporary Art Fairs outside London, and a great place to buy rather special Christmas gifts, the Art Fair is back after last year’s cancellation. Drawing collectors, artists, agents and galleries from across the UK, it promises to be a fab occasion for anyone interested in the visual arts.

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Win £25 M&S Voucher Email by Jan 28th us to say where each of these wintry scenes are snapped, and also say which is the odd one out—and why?

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Answers to The Golden Guide’s email address, on page 3.

Winner to be announced February 10th.

Thanks to Geograph for images.

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LB Wills & Probate

LB Wills & Probate was founded by Louise Bunn in 2019 when she branched out and set up her own business following many years specialising in private client law at a Norwich-based solicitors.

The past two years have seen many positive developments at LB Wills & Probate. In November, Louise was delighted to move into new offices at The Stonemason’s Cottage, The Street, Acle, NR13 3DY. “Thanks to the support of the most wonderful clients, the firm continues to grow,” says Louise. “The new office has brought many new opportunities.

It’s also brought a new team member in the form of our experienced office administrator, Helen Harding-Hook.”

The needs of clients come first, with most of the firm’s services offered on a fixed-fee basis. Clients can opt to see Louise either in the Acle office, or else in the privacy of their homes, with free home visits, evening appointments, and video conference appointments all possible by arrangement. LB Wills & Probate also offers free storage for Wills, Deeds and Lasting Powers of Attorney.

For all advice relating to Wills, Lasting Powers of Attorney, Estate Administration, Inheritance Tax or Care Home Fees, please feel free to call in on Helen or Louise, or else telephone on 01493 234141 (new number) 01603 339090 (existing number). The company’s email address is info@lbwillsandprobate.co.uk.

LB Wills and Probate wish Merry Christmas and a Happy New Year to all Golden Guide readers!

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Index Of Advertisers Accountancy David G Willis Stockwell Bales Acupuncture Beverley Dickins

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Electrician Brown and Payne DK Electrical John Coles 49 Reeve

Advertising in Norwich Catton Connection The Golden Guide

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Beauty The Ivy House

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Blinds Victoria Blinds

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Builders Joyce Property Services 15 Ian Rush 7

Hypnotherapy Steve Horrocks

31 31 Humanist Funeral 5 Celebrant 25 Jonathan Cooke 5

Electrical—Retail Yeomans 33

Ironmongers Thorns DIY

Electrical & Plumbing JJ Services 5

Jewellery Sonkai

Estate Agents Claxton Bird Minors & Brady Websters

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Locksmiths/home security/ locks/ keys/ safes AC Leigh 41

Top Tap

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Psychotherapy Emotional skills

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Residential Care Chiswick House St Johns House

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Roofing RG Leverett

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Sash windows Sash Window & Door Company 52 Sash Window Preservation Company 30

Man With A Van Events Little Red Van 25 Skin Clinic Holy Trinity Church 43 Pottergate 49 UEA Philosophy Music Tuition (flute, Lectures 26 sax, clarinet, piano Solicitors Carpentry/ joinery and SaxWorld) Gordon Dean Solicitors Grapes Joinery 19 Floor sanding/ floor- David Fitzgerald 8 7 care/ restoration Carpet/ upholstery Blitz 32 Oven Cleaning Surface respraying cleaning Floorsanding Co 11 Cheetah 41 Ace 16 Clean Living 31 Oven Gleamers 11 Food Bank 6 Taxis Carpet/ flooring Paint/ wall paper Loyal Taxis 9 fitting Firewood Paint & Paper 18 Dovetail 12 Plantscape 18 Travel Painter/ Decorator/ IC Travel 11 Charity Garage wallpapering Norfolk Greyhound Belvoir Garage 6 Allan Ashley 19 Tree surgery Rescue 49 Jon Dennis 40 Plantscape 18 Gardening/ garden KS Moore 8 design/landscaping/ Graham Stocker 40 Waste Collections Chiropodist/ maintenance Richard Wyatt 40 Load And Go 23 footcare/ podiatry Plough 22 Emma Vincent 8 Rimmer Landscaping 1 Paving Wills & Probate Plough Landscaping LB Wills & Probate 8 Cleaning Gravetending 22 Clarick Cleaning 5 Katie Davis 31 Window cleaners Sparkling Homes 21 Personal Trainer My Window Cleaners Colin Browning 8 Norwich 21 Coaching/ mentoring Handyman training NR2 Handyman 19 Pets Woodburners Interface Enterprises Pet Pals 33 Bure Valley 27 Heating Engineers Woodburners 41 KCM 19 Plastering Curtains/ Blinds PDF Heating Services RT Plastering 19 Zumba Emma Bradley 23 40 Lucia 40 Victoria Blinds 40 Home Care Plumbers Home Instead 51 Ady Hunter 23 Decluttering Gary Smith 5 The Home Sort 31 Home Furnishings Joszef Szemerei 21 Dovetail Mark Rush Guide on 2301603 629024 To advertise, call12The Golden 50

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