December 2024 Issue No. 24

Page 1


Triangle Healthcare Executives' Forum of North Carolina

About Us

Triangle Healthcare Executives Forum of North Carolina (THEF) is a nonprofit membership association and an independent chapter of the American College of Healthcare Executives (ACHE), a professional society representing over 48,000 members worldwide. THEF serves over 600 ACHE members who live and work in the 41 North Carolina counties from the Raleigh-Durham area north to the Virginia border, east to the Outer Banks, and southeast to Jacksonville.

Our Vision

Triangle Healthcare Executives’ Forum will be the preeminent professional membership association for advancing healthcare leaders in the region.

Our Mission

The mission is to facilitate professional development for healthcare leaders in the region and prepare them to shape local, regional and national healthcare management practices.

Goals

Deliver programs that bring local value to ACHE members assigned to our Chapter service region Increase communication among healthcare management professionals Advance members toward Fellow, ACHE certification

Foster the development and implementation of best practices in healthcare management Practice good financial stewardship

Strategy

THEF updated the Chapter MultiYear Plan in Fall 2020 The plan has been approved by the 2021 Chapter Board, and may be viewed here in its entirety with supporting details THEF Multi-Year Plan, 2021-2023

Welcome new members!

Dear Colleagues,

As we approach the end of another year, I want to take this opportunity to express my deepest gratitude to all of you for your unwavering commitment and dedication to our profession and to improving the lives of those we serve. This year was filled with challenges, and yet, we as a community of healthcare leaders rose to the occasion with professionalism, compassion, and resilience. Your tireless efforts did not go unnoticed, and I am continually inspired by the incredible work that that you do each and every day.

Our biggest challenge was responding to the destruction caused by Hurricane Helene and the devastating impact on the people of western North Carolina. I personally witnessed the outpouring of love and support to those impacted by many of you and the organizations you represent Many of your efforts continue as those communities struggle to heal, rebuild and get back to a sense of normalcy. As we enter the season of giving, keep those communities top of mind.

For our colleagues still working in those areas, please reach out to me or any of our board members if you need anything You, your colleagues and your families are in our thoughts & prayers

Another challenge has been the evolving healthcare landscape, some of which was fueled by political realities at the state and federal levels. There have been a lot of headlines this past year. Throughout, I have yet to hear of any organizations changing their mission and vision statements in response. Instead, we as a profession continue to adjust strategies and approaches but keep our focus on the reasons we entered our profession - our true north. We will continue to make strides in improving patient outcomes, enhancing access to care, advancing medical research and technology, and advocating for those without a voice As we reflect on the past year and look ahead to the future, let us continue to work together to advance our profession through active membership in ACHE and THEF.

We owe it to our profession and those we serve to stay informed through lifelong learning, fostering leadership excellence and to develop our future healthcare leaders.

Witnessing the incredible work and leadership of our THEF members this past year has filled me with great pride

In the coming months, I will be transitioning from the THEF President role as Matt Gitzinger, FACHE takes over as the new leader. I have had the please of working with Matt over the past several years - he is an inspiration leader, highly engaged in our society and someone I am proud to call a friend. You will be hearing more from Matt in the coming weeks as he works with the board to plan for the coming year.

Thank you for all your support, outstanding leadership, dedication to healthcare excellence, and your unwavering commitment to making a difference. I am honored to work alongside each and every one of you, and I look forward to the incredible achievements that we will accomplish together in the year ahead

Wishing you all a happy and restful holiday season, and cheers to a successful and fulfilling new year!

Hello wonderful colleagues!

The holiday season is quickly coming upon us!

This is a great time of year to reflect on what you are thankful for. What's your source of gratitude?

Thank you to our Veterans who protect our freedom! Your sacrifice is seen, felt, and cherished. I know many of you exercised your right to vote. I'm grateful to live in a country where we have that right to exercise.

I am grateful for the opportunity to serve this amazing community of healthcare leaders through ACHE.

Together, our impact reaches far and wide, improving the health and wellbeing of our friends, neighbors, communities, and nation. I applaud our regulatory compliance agencies' efforts to ensure health equity and the eradicating of disparities that exist. I am grateful to do work that I love with people I enjoy. I am especially thankful for my family who supports me through thick and thin.

During this season of giving, I want to encourage each of you to give generously of your time, talents, and treasure. You have so much to offer someone new to the profession or to your chapter. You can make a lasting impact through philanthropy by investing in the next generation of leaders through the ACHE Fund for Innovation. I give to this cause because I desire a lasting legacy that demonstrates someone who wanted to leave the world a better place than when I came.

I want to transition to a tough topic: As a gift to yourself and your family, consider creating an advanced care plan so they know your wishes in advance. Several years ago, my husband and I lost his 40year old brother very unexpectedly to a food allergy. Our tomorrow is not guaranteed. Facing our mortality can be daunting and having an advanced care plan is one of the kindest things you can do for your loved ones.

This holiday season, some will celebrate time with family and friends I hope that reflects your situation! Let's not forget that this season can bring sorrow to those who have experienced loss. Let's take extra care to check in on each other and provide support!

Thank you for everything that you do to care for so many! The very fabric of our society depends on us doing this sacred work every single day. Your work is allowing so many families to have another holiday celebration this year and that is the most priceless gift of all!

In service to you, Vi

VI-ANNE

ACHE measures chapter performance annually based on four performance criteria - net membership growth, education & networking performance, advancement of eligible members, and member satisfaction. The metrics for performance year 2024 have been established, great work this year!

Education & Networking Performance

2024 Standard: 12 indexed attendee hours

Current Status: 22.3

Member Satisfaction

2024 Standard: 4.1

Advancement of Eligible Members

2024 Standard: 19

Current Status: 4.3

Current Status: 9

Net Membership Growth

2024 Standard: end the year with 803 members

Current Status: 775 members

Here's how you can contribute to meeting our chapter performance goals while investing in your own professional development:

Participate in chapter programming Complete the Chapter Member Needs Survey in May

Earn your FACHE credential Join ACHE or reinstate your membership

W E L C O M E N E W T H E F M E M B E R S !

The following individuals joined ACHE or transitioned into the THEF Chapter this quarter. We are happy to have you, and look forward to connecting at an upcoming chapter event!

Jody Clarke

Katelyn Thomas

Rowell Daniels, PharmD, MS

Sara A Griffith

Madeera Kathpal

Gina M. Miller

Cheryl M. Hill

LaToya Mullen, MPH

Jeffrey White

Nicole S Faucher

Pooja V Patel

Babar Iqbal

Bradley Parrish

Nadeem Ramadan

Isabella Victoria

Sunday O Atoyebi, BDS

Elizabeth Nixon

Brandi Snow

Shauna Galvin

Amy Baker

Alison Weston

Mimi Kim

Cathy Smith

Ellys S Holding, Esq

Mia Y Lopez-Calvo

Autumn Dixon

Izania Louidor-Celestin

Adelaide Masterson

Candice Morton

Rhonda Simpson

Christina Valle, MSN, RN

Precious Esong Sone

Briana Pistone

Angela Diaz

De'Tisha N. Glass

Mary E. Worthy, LMFT, MS

Jason Brand

Erica Li

Max Mazo

Andrea T Macedo

Holly Harris

Youngone Kim

Lauren H. Couri

Katie Naper, PharmD

Shoko Kashiwagi

David A Rosen, MD, MPH

Jeffrey P Mathew, MBA

Julio E. Maldonado

JOIN US JOIN US TODAY... TODAY...

JOIN REINSTATE

Join now to become eligible for members-only programs and discounted pricing at both the local and national level. Click here to join.

Perhaps your membership has lapsed and you've been meaning to reinstate. Don't miss out on another year! Click here to access your pre-populated reinstatement application.

RENEW

ACHE membership renewal is open. Timely renewal ensures your ACHE membership and THEF chapter affiliation remains in tact with no lapse in membership. Click here to login to your ACHE profile and renew.

FELLOWSHIPADVANCEMENT

New Fellows

Hospital Corpsman First Class, United States Navy Plans Operations Medical Intelligence Leading Petty Officer Reserve Program Director

Recertified Fellows

THEF congratulates our FACHEs who successfully recertified their Fellow credential with ACHE this past quarter. To recertify, Fellows must (1) complete 36 continuing education credits (12 of which must be ACHE approved face-to-face), complete 2 Healthcare-related volunteer service activities, and complete 2 Community-related volunteer service activities, OR (2) retake and pass the Board of Governors Exam.

Robin Famiglietti, PhD, FACHE

Mary Martin, FACHE

Katie McMillen, PharmD, FACHE

Jeffery Dial, FACHE

David Garrison, LFACHE

How to become an ACHE Fellow

Meet the eligibility requirements

Charles Harr, MD, FACHE

Regina Lanier, RN, FACHE

Shelton Nelson, FACHE

Matthew Radzom, FACHE

Submit your advancement application. Upon approval, you will have two (2) years in which you must take and pass the Board of Governors Exam

When you become board certified in healthcare management as an ACHE Fellow, you'll stand out from the crowd as a professional Take a step toward elevating your professional status today and learn about the requirements to sit for the BOG Exam and the resources available to help you prepare.

Contact the THEF Fellowship Advancement Committee at advancement@thefnc.org for support.

Benjamin Doi, MHA, FACHE

Listen to Todd on his AI Vitals podcast or Vynamic’s Trending Health podcast!

Whatinspiredyourcareerinthehealthcare industryandwhatisyourcurrentrole?

Istartedoffasapediatricpatientgoinginandoutof hospitalsandclinicsforfouryearsIhadseveral illnessesandinjuries,includingseveralmedical errorsthatdidmesubstantialharm.Theexperience gotmeinterestedinhealthcare,butitwasn’tuntilI sawhowprevalentthoseerrorswereacross systemsthatI’dseeaneedtofocusonperformance improvement.Healthcareallowsmetohelpprevent orsupportthosegoingthroughexperienceslike mine.

MyfirstroleinhealthcarewasasanAdvancedEMT &RescueTech.Fromthere,Ipivotedacross performanceimprovementforhealthservices-from caremodeloptimizationatDuke,topatientaccess atEmory,toAdancedPracticeProviderservicesat SoundPhysicians.Enjoyingthevariety,Igotinto consultingfirstatHuronandnowVynamicwhereI leadourDigitalOperationsandAIservices Performanceimprovementalwayshadadigital componentforme,becauseIsawopportunitiesfor efficienciesorqualitythatprocesseswithoutdigital enablementcannotreasonablyreplicate.

WhydidyoudecidetojoinTHEF?

IwenttoaTHEFeventabout15yearsagolooking forsummerworkwithlittlenon-clinicalexperience.I wasstandingofftothesidewhensomeonewalked uptomeandsaid“you’reoutofplace-whoare you?”Westruckupagreatconversationandshe toldmeabouttheDukeMasterofManagementfor ClinicalInformatics(MMCi)program.Iendedup interningwiththem,thenlaterenrolledandgotthat verydegree,andnowworkalongsideotherswith thatdegreeItallstartedwithachanceeventat THEF,andI’vealwaysappreciatedtherehaving beenaspacetomakethatpossible.

Whatadvicewouldyougivetoyoungermembersthat areearlierintheircareers?

Bemindfulofwhereandhowyouspendyourenergy.Youhavea limitedamountatanygiventime,andlessthanyouthinkforthe tasksyouhaveaheadofyou.Therearealotofpullsonyour energy,andyoushouldfrequentlyreevaluatetheratiosofthem

Whataccomplishmentfromworkareyoumostproudof?

LastyearIlaunchedtheFoundationforAI&Health(FAIH),anew industry-lednonprofitdedicatedtoimprovingdigitalliteracyand theadoptionofresponsibleAIforhealth.It’sbeenaprivilegeto launchanorganizationwhereIcanfocusonneedsinthehealth ecosystem,likeanopen-sourcelibraryofbehavioralhealth interventionsthatpresentmentalhealthrisksandwhattodowhen acommunicativeAIdetectsthem.Or,programsinourcommunity likeanAIeducationprogramwithNCHBCUstoimprovedigital literacy.Or,theExploreAIforHealthseriesoflocalevents.

Doyouhaveanycontentrecommendationsforour members?

Irecentlylaunchedmyownpodcast,AIVitals,whereI sparkimaginationontheapplicationsofAIforhealth. IalsojoinconversationswithotherVynamicteam membersonourTrendingHealthpodcast.

CHAPTER EVENT SYNOPSES

Navigating Key Legislative Issues Facing Healthcare Leaders

On October 30th, members of THEF gathered at WakeMed Health for an important session on Navigating Key Legislative Issues Facing Healthcare Leaders.

The panel discussion included: Dolapo Busuyi (Moderator): Internal Communications Specialist, ECU Health

ChristineCraig(Panelist): Vice President, Government Affairs, WakeMed Health

Doug Heron (Panelist): SVP Advocacy and Policy North Carolina Healthcare Association

Daniel Van Liere (Panelist): Director, Government Relations, ECU Health

Attendees gained insights into critical policy issues such as healthcare access, Medicaid expansion, and digital health, while exploring strategies for effective advocacy and engagement with policymakers.

CHAPTER EVENT SYNOPSIS

We had a productive event discussing key healthcare issues, with our esteemed panelists offering valuable perspectives p and coaching, and the innovative applications o

PanelistsInclude:

LorrieBasnight,ExecutiveDirector,Eastern AHEC

TrentBeach,SystemExecutiveDirectorof Pharmacy,UNCHealth

DennisCampbellII,President,ECUHealth BeaufortHospital

AmandaEdwards,DirectorofAPP,WakeMed Health

DavidKirk,ChiefClinicalIntegrationOfficer, WakeMedHealth

BrittanyKomansky,VicePresidentof AmbulatoryOperations,DukeHealth

WarrenG.McDonald,CEO,McDonaldand Associates

JenniferSosa,ChiefInformationOfficer, PiedmontHealthServices

DavidZimmerman,SVPCustomerand Growth,InboundHealth

The Triangle Healthcare Executives Forum is deeply grateful to our esteemed panelists, Janet Hadar, Latonya Brown, Rowell Daniels, Jacci Harden, Tom Ivester, David Zvara, and Jeff Strickler for their time at the C-Suite Roundtable UNC Hospitals Hillsborough event. Their contributions enriched the experience for all THEF members by sharing invaluable insights and demonstrating exceptional leadership wisdom.

1. AI and Workforce Efficiency:

The implementation of AI technologies will not lead to job displacement. Instead, it will empower the workforce to operate more effectively and productively

2. Organizational Culture and Success:

An organization's culture significantly influences its growth trajectory and its ability to retain talented employees

3. Proactive Engagement:

Actively seek out and engage with the individuals and teams where the impactful work is being done

CHAPTER EVENT SYNOPSIS

THEF Gives Back

Thank you to our dedicated THEF members for volunteering their time at the Food Bank of Central & Eastern NC locations in Raleigh and Greenville!

The Food Bank's unwavering mission to 'provide food to people in need while advancing long-term solutions to end hunger' perfectly complements ACHE's dedication to fostering healthcare leadership excellence. As leaders, we recognize that healthier, thriving communities are the cornerstone of a robust healthcare system Addressing food insecurity is not merely a charitable act, but a crucial investment in the well-being of our communities.

The Triangle Healthcare Executives' Forum of NC (THEF) has just wrapped up an inspiring strategic planning session for 2025, and we are ready to take our chapter to the next level!

Here’s a glimpse of what’s ahead:

Elevated Educational Programming – Get ready for dynamic, relevant, and impactful events that empower you to lead and innovate in healthcare.

Enhanced Networking Opportunities – Build deeper connections within our robust network of healthcare leaders and professionals.

More Ways to Stay Engaged – From committees to events, we’re creating even more pathways for YOU to contribute, connect, and grow

UPCOMING Q1 EVENTS

THEF & NCHA PRE-WINTER MEETING

February 19, 2025

8:00 AM - 11:30 AM EDT

Raleigh Marriott Center 500 Fayetteville Street

Raleigh, NC 27601

STAY TUNED FOR UPCOMING EVENT ANNOUNCEMENTS!

Click here to visit our Events page for upcoming opportunities.

NATIONAL NEWS

APPWorkforceGrowth:7Things

toKnow

Healthsystemsareincreasinglyhiring advancedpracticeproviders(APPs), especiallyinoutpatientsettings,tomeet growingcaredemands.Areportby KaufmanHallrevealedthat organizationswithhigherAPPutilization outperformpeersinproductivityand compensation.

LanceRobinsonfromKaufmanHall recommendsthathealthsystems strategicallyintegrateAPPswith physiciansduetothelargeravailabilityof APPscomparedtophysicians.

KeytrendsinAPPworkforcegrowth:

1.Nursepractitioner(NP)jobsare projectedtogrow46%by2031,with physicianassistant(PA)jobsincreasing bynearly30%.

2.In2020,moreNPs(36,000)entered theworkforcethanphysicians(10,000), comprisingover60%ofnewproviders 3.Healthsystemsareincreasingly addingAPPstoexecutiveteams,suchas ClevelandClinicappointingaVPfor APPstooversee3,600+NPs,PAs,and specialists.

Compensation:

4.NPstartingsalariesincreasedby9% from2023to2024,reaching$164,000.

5.APPsarereceivingaveragesigning bonusesof$11,758andrelocation allowancesof$7,910

Shiftingdemand:

6.NPshavebeenthemostrequested healthcareprovidersforfourconsecutive years,drivenbyphysicianshortagesand risinguseinurgentcare,retailclinics, andtelemedicine

7 DemandforAPPsisalsogrowingin urbanareas,with71%ofrecruitment searchesfocusedoncitieswith populationsover100,000.

MoreinformationatBecker’s Hospital Review

NewPricingTransparencyDatato

MaximizeHospitalBottomLines

HealthcareisshiftingduetotheCMS’s 2020TransparencyinCoverageruling, whichmandatesthatinsurersdisclose theratestheynegotiatewithproviders. Thisnewtransparencyistransforming howprovidersapproachnegotiations andfinancialdecision-making

Keyusesofpricingtransparencydata:

1.Benchmarking:Providerscan comparetheirrateswithcompetitors, identifyingareaswheretheycanadjust pricestoremaincompetitive.

2 Negotiationleverage:Withaccessto competitors’rates,providerscan strengthentheircaseforhigher reimbursement,showingtheirratesalign withmarketstandards.

3.Highlightingvalue:Providerscanuse thedatatodemonstratehowtheir qualityofcareandpatientoutcomes justifyhigherrates,emphasizingtheir valuetopayers.

4.Marketgrowthintelligence: Transparencydatahelpsproviders evaluatemarkettrends,reimbursement rates,andexpansionopportunities, allowingthemtostrategizeforgrowth withaclearerunderstandingofpotential revenueandcosts.

Whilechallengeslikedataqualityand regulatoryfactorsremain,thisshiftis empoweringproviderstonegotiate moreeffectivelyandmakeinformed decisionsabouttheirfinancialand operationalstrategies.

LearnmoreatBecker’sHospitalReview

JointheOctoberHealthSystem SimulationforaUnique,Immersive Experience

Hospitalsfacechallengeslikecapacity management,patientflow,andstaffing shortages,with63%ofnurseshandling toomanypatients.Toaddressthis, hospitalsmustevolveintodynamic, patient-centricecosystemspoweredby innovationandefficiency.

Thehospitalofthefuturewilleliminate bottleneckslikestaffingshortages,high costs,andlimitedcapacity.Nurseswill takebreaks,surgerieswillbeeasily scheduled,andpatientswon’tface delays.Thistransformationrequires rethinkinghospitaloperations,drivenby AI-poweredworkflowautomationand data-drivendecision-making.

Keyadvancementsinclude:

1.Real-timeanswers:GenerativeAIcan providereal-timestaffing recommendations,scheduleoptimization, andinsightsonpatientflow,accessiblevia voiceordevices,streamliningdecisionmaking.

2.Predictingroadblocks:AIcanalertstaff topotentialcapacityissuesordischarge barriersandoffersolutions,helpingstaff stayaheadofchallengesandenhance efficiency.

3.In-the-momentproblem-solving:AI continuouslymonitorsoperations, offeringproactivesolutionstoprevent safetyoroperationalissues,ensuring optimalresourceallocationandpatient care

GenerativeAIwillenabledata-driven decisions,improveefficiency,andfree stafffromadministrativeburdens,allowing themtofocusonpatientcare Partnering withexpertsinAIandanalyticscanhelp makethisvisionareality.

Credits

Creative Directors

Colleen Ferlotti, Vynamic

Jaleesa Shepard, MHA, Cone Health

Emma Taylor, UNC Chapel Hill

Madison Stevens, ECU Health

Contributing Writers

Tom Hughes, FACHE, WakeMed Health & Hospitals

Vi-Anne Antrum, DNP, RN, FACHE, Cone Health

Colleen Ferlotti, Vynamic

Todd Quartiere, Vynamic

Jaleesa Shepard, MHA, Cone Health

President President-Elect

Immediate Past President Treasurer Secretary Treasurer-Elect Secretary-Elect

President Advisory Council

Tom Hughes, FACHE, WakeMed Health & Hospitals

Matt Gitzinger, FACHE, UNC Health

Ana-Elis Perry, MBA, MSHA, FACHE, UNC Health

Paul Marini, UNC Orthopaedics

Latrinda Williams, MSHS, MBA, Cone Health

Matthew Higgins FACHE, Duke Health

Donna Prosser, DNP, RN, NE-BC, FACHE, Vizient, Inc

Katie Troxler, MHA, FACHE, Duke Health

Swati Bhardwaj, FACHE, CCPS, CPHQ, Southern Atlantic Healthcare Alliance

Emily Greene, FACHE Duke Health

2024 Committee Chairs

Trent Beach, FACHE, UNC Health

Timothy Stapleton, MHA, HonorBridge

Savannah Stallings, Duke Health

Dolapo Busuyi, ECU Health

Marcia Richardson, MPA, CGIO, Durham County

Nina Ziemba, MHA, MS, UnitedHealth Group

Ashley Mahan, MHA, UNC Health

Brian Cocks, Baxter International Inc

ENGAGE WITH THEF ON SOCIAL MEDIA

Follow THEF on social media platforms and tag us in your ACHE/THEF related posts.

Be sure to visit us frequently on the THEFwebsitefor event details and program updates!

Are you planning on attending an upcoming THEF event?

Have you attended another industry-related event that your THEF colleagues should know about?

If you've answered yesto either, we want to hear from you!

Feel free to send short write-ups and/or photos to communications@thefnc.org

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