
28–29 July 2025 CENTREPIECE
28–29 July 2025 CENTREPIECE
From Decarbonisation to Digital Twin; and Mental Wellbeing to Misunderstanding the Reliability Engineer –MAINSTREAM is not your average conference.
Join us in Melbourne for two amazing days of content, networking, knowledge-sharing and fun as we celebrate the people, technology and ideas transforming asset management.
MAINSTREAM acknowledges the Wurundjeri Woi Wurrung and Bunurong
Boon Wurrung peoples of the Eastern Kulin as the traditional owners of the greater Melbourne area. We pay our respect to the ancient and continuing cultures and connections to land and to Elders past, present, and emerging.
Technology
Work
Reliability
Decarbonisation and Sustainability
Artificial
Mental
“ MAINSTREAM is the most innovative, informative and inspiring asset and reliability conference in Australia”
Martin Sassenberg
Engineering Manager, Queensland Sugar
“Just when I think it can’t be better… MAINSTREAM goes to the next level ”
David Kramer
Asset Management and Reliability Engineering, Downer
AB Mauri
Abu Dhabi Distribution Company
ACCIONA Australia
Accruent
Adelaide Brighton
AGL Energy
Alstom Australia
Amazon ANDRITZ Hydro
Anglo American ANSTO
APA Group
Aquarius Yoga
Aquip Systems
Arcadis
Arrow Energy Limited
Aspen Technology Australia
Asset Performance Solutions (APS)
Assetivity
Aurecon
Aurizon
Ausenco
AusNet Services Group
Australia Post
Babcock
BAE Systems
Baker Hughes
Banpu Energy Australia
Barwon Water
BE Campbell
Beach Energy
Bega Cheese Limited
Bently Nevada (a Baker Hughes business)
BetterAIM
BGIS Australia
BHP
BlastOne International
BlueScope Building Components
BlueScope Steel
BPD Zenith (AUST)
Bulla Dairy Foods
Bureau Veritas Australia
Capgemini Australia
CBH Group
Certus Digital
City of Assets
City of Darwin
City of Gold Coast
CLAAS Harvest Centre
Clean Energy Regulator
Coates Hire Operations
Coca-Cola Europacific Partners
Coles Group
Collaborit Asset Management Engineer-
ing
Concordia Asset Management
ConocoPhillips Australia
Contact Energy Limited (NZ)
Copperleaf – An IFS Company
COSOL
Covaris
CS Energy
CV Services Group
Cyient
Dalrymple Bay Coal Terminal
Darwin Port Corporation
Dassault Systemes
Datch Systems
Dcisive.io
Defence – CASG
Department of Defence Australia
Department of Transport and Planning, Victoria
Diskuva
Domaine Chandon
Downer Group
Duratec Australia
Eaglevale Engineering and Management Solutions
Edap Technology
EDL Energy
Egis Group
Ego Pharmaceuticals
ElectraNet
Electricity Authority Te Mana Hiko
Empathic Consulting
Endeavour Energy (NSW)
Energy Queensland
EnergyAustralia Pty Ltd
Enerven Energy
Engie Australia
Enterprise Improvement Solutions
Esso
Fisher & Paykel Healthcare
Fluke Australia
Foresight Group Australia
Fortescue
Foundation Civil & Mining
Genesis Energy
George Weston Foods
GHD Advisory
Gibbs & Cox Australia
Gladstone Area Water Board
Gladstone Ports Corporation
Gladstone Regional Council
Glencore
Gold Fields
Goodman Fielder
GrainCorp Limited
GreaseBoss
GVS Reliability Products
GWMWater
Harrison Manufacturing
Hexagon Metrology
Hexagon PPM
Humbli
Hunter Water Corporation
HYDAC Australia & New Zealand
Hydro Tasmania
IBM Australia
I-care Reliability
Icon Water
IFS Australia
Immersive Technologies
Incitec Pivot Limited
Information Quality
Infrastructure Advisory Group
Inland Rail
Innovapptive
INPEX Australia
Jemena Limited
K1 Save Energy
KPMG
La Trobe University
Laminex Australia
Lexin Solutions
Libero AI
Lighthouse Industries
Linfox Australia
LYB Operations & Maintenance
Macedon Ranges Shire Council
Machinemonitor
Mainpac
Maintain Technology
Maintenance Innovators
Mars Inc
Mars Petcare Australia
Mars Wrigley Confectionery
MaxGrip
Mecrus
Melbourne Airport
Melbourne Water Corporation
Meshed IoT
Metro North Hospital and Health Service
Metro Trains Melbourne
Minset
Monash University
Nestlé Australia
New Zealand Steel
Obzervr
Oji Fibre Solutions (Aust)
One Rail Australia (NSW)
OnPlan Technologies
Opal Australian Paper
Orica Australia
Ox Mountain
Paccar Australia
Pandrol
Patrick Terminals
PlanetK2
PM Eleven
Power and Water Corporation
Powercor Australia
Powerlink Queensland
PPG Industries Australia
Predge AB
ProjectAI
Prometheus Group
Prospecta
Qantas
Queensland Alumina
Queensland Nitrates
Queensland Sugar
Razor Labs
Reduxo
Reliable (US)
Rewiring Australia
Ricardo Rail
Rio Tinto
Rizing EAM – a Wipro Company
RMIT University
Robert Bosch (South East Asia)
Rockfield Technologies Australia
Rockhampton Regional Council
Roy Hill
Royal Australian Navy
Royal Botanic Gardens and Domain Trust
SA Power Networks
Sanitarium Health & Wellbeing
Santos
SAP
Saputo Dairy
Schlam Payload
Secora APII
Semikron Danfoss
Seqwater
SimpleMDG
SJD International
Skand
Smithfield Foods
Snowy Hydro
South32
Sphera
SPM Assets
Spotless Group Limited (A Downer Company)
Squadron Energy
Storemasta
SunWater
Suprima Bakeries
Swinburne University of Technology
Sydney Metro
TasNetworks
TasWater
Technology Enhanced Asset Management
Telstra Corporation
Territory Generation
The Aladon Network
The Defect Elimination Project
The Perth Mint
The University of Melbourne
The University of Queensland
Thermalign
Thiess
Tomago Aluminium Company
Torrens University Australia
TradeMutt
TransGrid
UGL Pty
Unitywater
University of Kentucky
University of Wollongong
V/Line Corporation
Valmet
Vanderlande
Ventia
Venues NSW
Veolia Australia & New Zealand
Verbrec
Visual Planner
Visy Pulp & Paper
Viva Energy Australia
VROC Artificial Intelligence
Waipā Networks
Water Corporation
WEL Networks
Whitehaven Coal
Wilmar Sugar Australia
Wood PLC (Australia)
Woodside Energy
WorkbenchX
WSP Australia
Z Energy NZ
Zinfra Group
Sunday
27/07 28/07 29/07
17:30 – 18:30
• Briefing for Speakers
18:30 – 20:00
• JumpStart & Pre-Registration
Monday
O7:00 – 07:45
• Registration & Expo
07:50 – 17:00
•Keynotes
• Vision Stage
• Asset Stage
• Maintenance Stage
• Reliability Stage
• Data Stage
• Root Cause Stage
• Technology Stage
• Education Pavilion
• Innovation Theatres
17:15 – 18:45
• Networking & Expo
18:45 – 23:00
• MAINSTREAM After Dark
Tuesday
O7:00 – 08:00
• Tea & Coffee & Expo
08:00 – 16:00
•Keynotes
• Xchange
• Innovation Theatres
• Panel Discussions
• Closing Keynote 16:00
• MAINSTREAM Close
Curated Content Across 10 Tracks
Access to all Keynotes, Breakouts and Demos
Lunch, Morning & Afternoon Teas
The Networking Function
Mobile App
Year-round membership to MAINSTREAM Community Online Platform
Searchable Attendee List
Access to all Content After the Event
Earn CPD points
MAINSTREAM offers you FIVE different formats for learning, capability development, interactivity, and knowledge.
50 mins
Strategic discussion on industryshaping challenges. Thought-provoking sessions that tackle broad issues.
50 mins
Panellists from different companies and industries collide with varied viewpoints and diverse perspectives and experiences.
35 mins
Practitioners share their perspectives and battle-tested approaches to business challenges, revealing triumphs, lessons learned, and tangible results.
5
10 mins
Rapid-fire demonstrations, new solutions, showcasing the latest apps, products, and technologies poised to transform asset, equipment, and workforce management.
60 mins
Dynamic, crowd-sourced discussions. Limited attendance (20 in each) ensures maximum engagement, as facilitators guide idea and solution exchange.
Australia is facing a looming crisis—with 25,000 maintenance roles could go unfilled by 2027, while critical know-how walks out the door daily.
As technology evolves, so must our leaders. This panel cuts through the noise to spotlight what really drives Maintenance and Reliability (M&R) success: people and the skills they bring.
Join industry leaders for a fast-paced conversation on building the next wave of M&R talent—leaders who blend technical mastery, sharp analytics, and strong people skills to boost performance, safety, and sustainability.
Preventive, predictive, and corrective maintenance only succeed when skills match strategy. Discover how data-savvy, well-trained teams drive real operational impact.
With nearly 40% of knowledge undocumented, leadership must focus on knowledge transfer, communication, and team development to avoid critical gaps.
Explore the Digital tools which help—but people make the difference. Learn how to shape agile, capable leaders who thrive in change and power long-term growth.
While time-based maintenance remains important, knowing exactly when to intervene on critical equipment can dramatically improve asset lifecycle and operational efficiency. This presentation explores how Condition Based Maintenance (CBM) serves as a powerful tool to maximise equipment performance through data-driven decision making.
I’ll guide you through the strategic implementation of CBM across any industry, focusing on practical approaches to identify critical assets, select appropriate monitoring technologies, and develop implementation plans that deliver measurable results. You’ll learn how to transition from calendar-based maintenance to a more sophisticated approach that responds to actual equipment conditions.
• CBM f undamentals, available sensor technologies, and critical measurement parameters
• Developing equipment criticality frameworks to prioritise instrumentation investments
• Creating implementation roadmaps that enhance equipment performance and machine health
Critical Takeaways:
• Systematic methods for defining equipment criticality and optimal instrumentation strategies
• Calculating true cost-benefit analysis for CBM implementation
• Techniques for integrating condition data with existing CMMS platforms to generate need-based rather than time-based work orders
Across Nestlé USA’s food and beverage division, our 20 factories faced a perfect storm: a shrinking workforce due to retirements coupled with declining interest in manufacturing careers. We needed tore imagine our approach to skilled trades development or risk operational sustainability.
Our solution was creating a comprehensive corporate upskilling program that transforms both existing employees and new hires into highly skilled technical talent. This innovative approach focuses on component-level training, machine centre expertise, and maintenance systems mastery—creating clear advancement pathways to SME and leadership roles.
The results have been transformative: operators with technical aptitude now provide a reliable pipeline for skilled trade positions, while program graduates regularly advance into hourly lead positions, supervisory roles, maintenance planning, and equipment subject matter expertise—solving our talent gap while creating compelling career opportunities.
• Current market challenges in skilled trades recruitment and retention
• Comprehensive upskilling program structure and implementation
• Care er progression pathways for technical talent development
1. Strategies to expand and rethink your skilled trades candidate pool.
2. Proven methods for building advanced technical capabilities in existing workforce.
3. Retention techniques through defined career advancement opportunities
Managing an $11 billion asset portfolio with Seqwater’s uniquely diverse and geographically dispersed infrastructure presents exceptional challenges. This presentation explores how we developed a maintenance delivery model that satisfies multiple stakeholders while advancing our strategic objectives as a statutory authority.
We’ll share our journey in creating a maintenance framework specifically aligned with corporate strategy, designed to deliver measurable improvements in both maintenance and asset management maturity. You’ll discover practical approaches for selecting between insourced and outsourced models, developing meaningful KPIs, and preparing your organisation for significant operational change.
• Evaluating insourcing versus outsourcing options through a strategic lens
• Measuring and benchmarking maintenance and asset management maturity
• Navigating stakeholder complexities and potential implementation pitfalls
• Structuring contract KPIs that drive maturity improvements
• Building organisational readiness for transformational change
• Securing executive buy-in for your maintenance strategy
Critical Takeaways:
• Proven strategies to gain executive leadership support for maintenance transformation
• Essential guidelines for designing effective maintenance delivery contracts
• Methods to establish meaningful performance measurement and benchmarking systems
As Peter Drucker famously noted, “culture eats strategy for breakfast.” Drawing from over 35 years of leadership in asset management and reliability engineering, I’ve discovered that technical prowess alone does not drive reliability excellence – it’s the underlying behaviours that create transformative results.
This presentation reveals the critical behaviours that distinguish exceptional reliability engineers: those who cultivate high-reliability cultures, detect weak signals before they become failures, implement precision maintenance principles, and recognise design as the fundamental DNA of asset reliability. Beyond mere data analysis, these professionals engage directly at the Gemba, optimise value streams, and eliminate defects at their source.
I’ll share a practical framework featuring ten essential behaviours that transform reactive maintenance cultures into proactive reliability excellence – ultimately delivering more profitable, safer, efficient, and sustainable operations.
• Cultivating reliability-focused organisational cultures
• Developing sensitivity to weak signals before failures occur
• Implementing precision maintenance methodologies
• Ensuring reliability through design excellence
• Engaging at the Gemba level to drive lasting improvements
• Optimising maintenance value streams
• Eliminating defects at their source
Critical Takeaways:
1. The specific behaviours that drive reliability transformation beyond technical skills
2. Practical methods to shift from reactive maintenance to proactive reliability
3. How behavioural excellence creates safer, more efficient, and more sustainable operations
People insights surveys and leadership discussions revealed critical gaps in our organisation: insufficient succession pipelines, lack of role clarity, and limited development pathways. With our existing mentoring program serving only a small fraction of employees, we needed a comprehensive solution to address these fundamental talent challenges.
This presentation shares our journey from high turnover to team stability through the creation of targeted role frameworks, clearly defined expectations across all levels, formalised succession pathways, and an expanded internal mentoring program. I’ll demonstrate how these initiatives transformed our Business Unit by providing the structure and support employees needed to thrive.
• O ur transformation from high turnover to team stability
• B uilding capability frameworks that drive accountability and performance
• D eveloping role clarity that differentiates expectations across positions
• Creating transparent succession pathways with structured application processes
• Implementing an accessible mentoring program that extends development opportunities to all levels
Critical Takeaways:
1. People-centred investment strategies that make development a leadership priority.
2. Setting clear expectations and accountabilities that drive high performance.
3. B uilding psychological safety through structured development and genuine care—focusing not just on what you say to your people, but how you make them feel.
While most maintenance professionals understand oil analysis fundamentals, few harness its full potential to prevent costly equipment shutdowns and maximise operational value. This session takes you beyond basics to master the science of lubricant degradation mechanisms and their early detection.
You’ll discover how to interpret specialised test results that reveal warning signs before catastrophic failure occurs. Through practical examples, I’ll demonstrate proven techniques for identifying real root causes of lubricant breakdown and how to use historical failure data to predict and prevent future issues—transforming your approach to equipment reliability.
• Comprehensive overview of diverse lubricant degradation mechanisms
• Laboratory testing methods that pinpoint specificd eterioration patterns
• Practical prevention strategies to eliminate root causes before they impact equipment
• Logic tree methodology for systematic degradation analysis and troubleshooting
Critical Takeaways:
1. Master the full spectrum of lubricant degradation mechanisms affecting industrial equipment.
2. Apply systematic root cause analysis techniques specifically tailored for lubrication failures.
3. Implement targeted solutions to prevent recurrence of common degradation mechanisms.
Facing reliability challenges and cost pressures across Nestlé USA’s food and beverage division, our corporate maintenance team needed to establish consistent foundational systems across 20 factories. We identified planning and scheduling as the critical umbrella system that would reveal and address gaps in other maintenance practices.
This presentation details our systematic approach to implementing maintenance standards that drive operational excellence. By focusing intensely on work order data accuracy, we created a decision-making environment based on reliable asset information rather than assumptions.
The results speak for themselves: in 2024, our factories achieved a remarkable 20% improvement in reliability while simultaneously reducing maintenance and improvement costs by 5%.
• Essential maintenance foundations and their impact on performance metrics
• Balancing short-term wins with long-term maintenance strategy development
• Implementing governance and assessment frameworks to measure implementation progress
Critical Takeaways:
1. The fundamental maintenance systems that deliver maximum performance impact
2. Strategic approach to developing integrated short and long-term improvement roadmaps
3. Practical methods for measuring implementation progress and maintaining momentum
Newly ISO-certified Southern Ports is the first port authority in the country to apply a certified Asset Management System to an expansive and complex asset base of more than 8,700 owned and maintained assets, across 14 diverse asset classes, worth approximately $1.6 billion.
Hear from the WA port authority on how its leading the way in digital asset management, bringing along its entire organisation to deliver a digital window into its asset health with an integrated asset management system manual.
This presentation will cover the definition, design, development, and deployment of an online asset management system that is certified as an ISO 55001 AMS in asset intensive port environment.
Learn how they;
• Developed accredited AMS in a complex and asset intensive organisation
• Gained buy-in across the organisation at all levels and setting clear roles
• Implemented an AMS in an organisational-wide digital transformation
• Have already realised benefits from stakeholder satisfaction to data-driven investment decisions
When Seqwater formed in 2013 through the merger of three state-owned water businesses, we inherited a fragmented maintenance approach with inconsistent safety practices. Multiple supplier panels operated with varying degrees of safety management, creating an immature safety culture with high incident potential.
This presentation explores how our maintenance team became instrumental in developing a unified safety culture across the organisation. Working collaboratively with HSW, we implemented strategic contracting methods, developed simplified yet effective risk management processes, and established critical controls that dramatically improved safety outcomes.
I’ll share our journey of transforming safety from a compliance exercise to a core organisational value – making safety genuinely everyone’s responsibility through practical empowerment and decision-making authority at all levels.
• Addressing immature safety cultures following organisational merger
• Selecting maintenance contracting methods that enhance safety outcomes
• Building collaborative approaches to safety between maintenance and HSW teams
• Implementing critical controls and simplified risk management processes
• Developing strong safety culture through empowered decision-making
1. Benefits of empowering employees to select appropriate risk management tools for their activities
2. Framework for assessing organisational safety culture and identifying improvement opportunities.
3. Strategic role maintenance teams can play in driving organisation-wide safety transformation.
Drawing from extensive experience as Senior Strategic Asset & Maintenance Manager at Rijkswaterstaat, Founder of SSAMM, Chair of the EFNMS European Training Committee, and advisor to the European Commission’s EU-COP on Industry 5.0, Jan presents a compelling vision of asset management’s future.
This presentation explores the crucial intersection of Industry 5.0 principles and modern asset management frameworks, including the newly updated ISO550XX:2024, the innovative Asset Management BowTie, the integrative Asset & Maintenance Management Lemniscate, and the comprehensive Maintenance Landscape Model. Jan demonstrates how these tools enable organisations to build resilient, sustainable, and human-centric maintenance strategies that address emerging challenges from technological disruption, demographic shifts, and evolving societal expectations.
• Connecting government practice, EU policy influence, and academic thought leadership
• Industry 5.0’s impact on maintenance amid AI advancement, demographic changes, and geopolitical shifts
• Critical updates in ISO550XX:2024 and their implications for organisational alignment
• Bridging strategic asset management plans with tactical maintenance execution
• The Maintenance Landscape Model for structuring functions, technologies, and roles
• The Asset & Maintenance Lemniscate framework for organisational learning and continuous improvement
Critical Takeaways:
1. Industry 5.0’s transformative influence on asset management through technology adoption, demographic transitions, and changing societal expectations.
2. How the Asset & Maintenance Management Lemniscate creates an integrated, interdependent system
3. AI ’s opportunities and challenges for maintenance professionals across generations
4. Key ISO550XX:2024 updates and their impact on maintenance strategy
5. Using the Maintenance Landscape Model to align maintenance practices with strategic organisational goals
Effective communication is the hidden skill that separates average maintenance professionals from influential leaders. This presentation provides practical strategies to help maintenance specialists capture attention, maintain engagement, and secure commitment to action from diverse stakeholders.
I’ll address the unique communication challenges maintenance professionals face—both when explaining technical concepts to non-technical audiences and when collaborating with fellow technical experts. You’ll learn how to craft compelling messages, develop audience-specific communication styles, leverage visual tools that simplify complex concepts, and build the trust essential for effective workplace relationships.
• At tention-grabbing communication techniques overlooked by most professionals
• Advanced yet easily-learned influence strategies for maintenance contexts
• Adapting communication approaches for different organisational levels
• Building rapport and establishing credibility across technical boundaries
• Leveraging visual aids and analogies to simplify complex concepts
• Utilising modern communication tools for maximum effectiveness
Critical Takeaways:
1. Practical techniques to capture audience attention, maintain engagement, and secure commitment
2. Methods to tailor communication style based on audience (executives, managers, direct reports)
3. Advanced influence strategies specifically designed for maintenance professionals.
With 30+ years of engineering and maintenance expertise across two major U.S. corporations, Kevin pioneered reliability excellence as Anheuser-Busch’s first Certified Maintenance and Reliability Professional (CMRP). His leadership culminated in overseeing production and maintenance for Anheuser-Busch’s Canadian Breweries.
Despite collecting massive amounts of operational data, organisations often struggle to extract meaningful insights or translate this information into financial returns. This presentation unveils a proven framework that transforms raw data into verified value – converting untapped information assets into tangible dollars.
I’ll demonstrate how to progress systematically from data collection to actionable insights, informed decision-making, and targeted interventions that deliver measurable financial impact. By ensuring data integrity, leveraging predictive analytics, and implementing precision maintenance strategies, your organisation can pivot from reactive fire fighting to proactive asset optimisation.
This methodology does not just improve asset reliability – it creates a comprehensive value chain that reduces costs, enhances safety, improves sustainability metrics, and protects organisational reputation through evidence-based decision-making that drives both immediate profitability and long-term business resilience.
• Building the data-to-dollars value chain
• Ensuring data integrity for confident decision-making
• Leveraging predictive analytics for early intervention
• Implementing precision maintenance strategies
• Shifting from reactive to proactive asset management
• Measuring and verifying financial returns from data initiatives
Critical Takeaways:
1. Systematic approach to transform data collection into verified financial value.
2. Methods to align data strategy with business objectives for measurable returns.
3. Practical techniques to embed data-driven decision making throughout the organisation.
The persistent underrepresentation of women in engineering and asset management isn’t just a diversity issue – it’s a talent crisis. Our research reveals that women frequently leave these fields or never enter them due to inadequate workplace support, systemic undervaluation of their contributions, and limited advancement opportunities despite having equivalent qualifications.
This presentation provides a data-driven examination of gender imbalance in technical fields and explores practical strategies for creating more inclusive environments. Through industry statistics, personal insights, and evidence-based approaches, I’ll demonstrate how organisations can transform their culture and practices to attract, retain, and advance women in engineering and asset management roles.
• Current industry statistics revealing the scope of gender imbalance
• Root causes driving women away from engineering and assetmanagement careers
• Ac tionable solutions for retention and advancement of women in technical fields
• Effective mentorship, allyship, and sponsorship models
• Organisational policies that foster genuine inclusion
1. Understand the true barriers preventing women from entering or remaining in technical fields.
2. Discover specific actions that individuals and organisations can take to create balance.
3. Learn about evidence-based policies that effectively increase workforce diversity and inclusion.
Artificial Intelligence has transformed every aspect of modern work – and maintenance reliability represents one of its most powerful applications. This presentation explores practical, ethical approaches to integrating AI into your maintenance operations for immediate productivity gains.
I’ll demonstrate how AI dramatically accelerates data analysis and equipment analytics, freeing valuable time for critical maintenance activities while improving decision quality. From developing more effective preventive maintenance programs to creating compelling management presentations, AI offers maintenance professionals unprecedented tools to enhance their impact.
Whether you’re AI-curious or already experimenting with these technologies, you’ll discover ethical implementation strategies that complement rather than replace human expertise—ensuring you stay ahead of the curve in the maintenance evolution.
Key Focus Areas:
• Practical AI applications that simplify daily maintenance tasks
• Effective prompt engineering to get precise, useful results quickly
• Essential AI tools specifically valuable for maintenance professionals
• Ethical considerations when implementing AI in maintenance contexts
• Real-world case studies of successful AI implementation
Critical Takeaways:
1. Specific techniques to leverage AI for streamlining routine maintenance tasks
2. Expert prompt writing strategies to get optimal results from AI tools
3. The most valuable AI applications and tools for maintenance reliability professionals
For 19 years, I worked as a diesel mechanic but always felt stuck. Despite my leadership skills and ability to think outside the box, I kept getting overlooked. At 35, I was diagnosed with ADHD it explained so much. But medication wasn’t the magic fix I expected, I realized I had to work differently as a neurodivergent person.
A friend pushed me out of the workshop into asset health, which led to a game-changing secondment in risk and assurance. Suddenly, I was supported and trusted. Attending the Mainstream Conference confirmed it. I wanted to be a reliability engineer. Now, I’ve found my place and I love it!
In this practical and engaging session, we explore how maintenance and reliability leaders can build high-performing teams through strategic empathy. Asset-intensive organisations face unique challenges that require leaders who can both support their teams and push them toward operational excellence. We’ll demonstrate how strategic empathy builds the trust and commitment needed to transform team members from passive participants into active drivers of reliability and performance.
• Identifying the critical factors that differentiate destructive cultures from high-performance environments in maintenance operations.
• Addressing toxic avoidance behaviours and implementing kind, effective feedback mechanisms to improve asset reliability
• Equipping teams to navigate change and uncertainty in industrial settings
• Applying strategic empathy to enhance decision-making for better maintenance outcomes and asset performance
Water Corporation WA is developing an investment program for a significant water supply scheme. To effectively facilitate this process, we required greater understanding of asset risk, performance risks, equipment availability and water capacity. In partnership with Petrofac, we conducted a RAM Study with a focus on project sustainability.
The presentation will showcase how Water Corporation and Petrofac:
• Identified and utilized data from various sources, assessing availability and quality
• Split the scope into manageable sections with clear methodology
• Sourced required data despite challenges
• Generated outputs that provided statistical basis for investment decisions
• Ensured internal customers agreed to pre-defined study scope details
• Maintained flexibility while staying within agreed boundaries
• Worked collaboratively to align data inputs and outcomes with original requirements
Our Wholesale business unit faced a clear challenge—only 12%of our workforce were women, with even lower representation from diverse cultural backgrounds. This reflects broader industry issues, with women making up just 18% of New Zealand’s energy sector despite future talent pools being 50% female and over 40% non-European.
Key challenges and accomplishments:
• Limited visibility due to gaps in gender and ethnicity data
• Aging workforce with valuable knowledge but limited diversity
• Future workforce with different needs, values, and expectations
• Competitive talent market with major infrastructure projects on the horizon
• Implementation of a DEI plan that increased female participation by 6% within 12 months
• Improved ethnic representation through targeted initiatives
• Demonstrated that inclusion delivers stronger ideas, decisions, and business results
• Recognition that future talent looks different and expects better from employers
Global listening sessions across our operations revealed the need for a more inclusive workplace where everyone thrives regardless of background. In response, we created a support system for those feeling marginalized through a new ERG called Employees Beyond Race, facilitating safe conversations where issues can be addressed without judgment.
• My role in growing this ERG across Australia, Brazil, Singapore and Canada
• How diversity enhances innovation and problem-solving excellence
• Creating support networks that recognize people as our greatest asset
• Increasing engagement by helping people bring their whole selves to work
• Embedding inclusion into organizational systems rather than treating it as an add-on
• Developing policies that embrace our globally diverse workforce
• Creating psychological safety that enables people to thrive in a global workplace
Managing rail shutdowns presents numerous challenges that required significant change management and stakeholder engagement. Initially, we faced team disconnection around business priorities, lack of customer focus, and change resistance. There was a perception of poor closure performance within sufficient data to verify reality.
Over the last 12 months, we have:
• Developed a performance reporting framework identifying trends, gaps and opportunities
• Shifted team culture toward continuous improvement and customer impact
• Enhanced transparency with timely updates to external stakeholders
• Refined recovery planning for real-time decisions balancing reliability and throughput
• Implemented proactive measures in a reactive environment
• Established a team mindset that maximizes decision-making under time pressure
• Used data and communications to support both planned and unplanned situations
Toyota is assertively transforming its operations and workforce to lead in a highly competitive market. This transformation support sits metamorphosis from a top automotive company to a leading innovator in mobility futures while maintaining customer-centered focus. Learn how Toyota is using workforce transformation as a key element in this journey.
• Toyota’s integrated approach to building a reliable future through workforce development
• The FAME Bridge program: building capability, fostering relentless learning, and developing leadership
• Toyota’s seamless plan to transform manufacturing to the Plant of the Future
• Benchmarking insights from Toyota’s in-progress transformation
• Practical ideas for envisioning your organisation’s future workforce needs
Most asset management processes and deliverables can be traced back to five fundamental corporate datasets. The scope and quality of these datasets act as a limiting factor—predetermining how far up the asset management maturity curve an organisation can progress. Unlike other limitations, dataset constraints often require large investments in time, capital, and organizational change management to address. Asset-intensive organizations share the same fundamental datasets:
• Fixed Asset Register (FAR) for portfolio management
• General Ledger (GL) for financial performance
• Delay Accounting System (DAS) for equipment performance
• Centralised Maintenance Management System (CMMS) for work orders
• Human Resources Information System (HRIS) for workforce management
• How absence or impairments of each dataset directly limit asset management maturity
• Strategies for building dataset management into your organization’s asset management journey
This presentation will examine the key factors that cause maintenance training efforts to fall short of delivering sustained performance improvements and reliability excellence. While technical content is crucial, sources consistently reveal that the primary obstacle lies in the lack of integration, organisational support, and cultural embedding. Often, organisations are “data rich, but information poor,” and this disconnect extends to training – valuable knowledge is delivered, yet the environment does not foster its practical application or retention.
A major issue is the absence of post-training support – organisations frequently provide courses without ensuring ongoing mentorship, reinforcement, and goal setting to embed learned skills. Training is often treated as a one-off event, and despite fears of skill drain when employees leave, the greater risk is failing to equip them in the first place. The effectiveness of training is further hampered by a lack of psychological safety in learning environments, which may not accommodate diverse learning styles. Additionally, connecting training activities – such as quality data collection – to frontline workers and demonstrating tangible value remains a challenge.
This session contends that the greatest barrier is not the content itself, but the failure to develop a supportive culture and systemic processes that ensure continuous learning, reinforcement, and the integration of training into daily operations. We will explore how to transition from classroom exercises to fostering a continuous learning environment that genuinely enhances performance and drives asset management success.
Prioritising maintenance work is crucial with limited resources, time, and budget. At Woodside, traditional A/B/C equipment classification proved insufficient for managing failure risk across our global fleet of over half a million assets, lacking precision to identify truly critical equipment.
Our solution was developing a dynamic, data-driven Equipment Criticality Analysis (ECA) program that:
• Evaluates equipment based on 14 key parameters, assigning a score out of 100
• Integrates with real-time data sources to automatically adjust criticality as conditions change
• Has successfully analyzed over 200,000 pieces of equipment
• Transitioned from static to dynamic analysis, ensuring ongoing relevance
• Re duced overall maintenance hours while maintaining operational safety
• Optimised resource allocation through improved prioritization
• Generated cost savings amounting to hundreds of thousands of dollars
Asset Management is at a critical inflection point. Traditionally fragmented across functions like condition monitoring, integrity management, strategy development, and logistics, the field is being reshaped by converging technological and cultural forces. The rapid maturation of analytics, generative AI, and prescriptive maintenance platforms—combined with an oversaturated technology marketplace—has created both immense opportunity and overwhelming complexity.
This presentation cuts through the noise to project what asset management could—and should—look like by 2030:
• How to harmonize disparate disciplines and leverage emerging technologies without losing sight of people and purpose
• Critical capabilities organizations must build now: from integrated data ecosystems to inclusive leadership
• Why the human dimension—leadership, emotional intelligence, and diversity—is central to successful transformation
• How the future of asset management isn’t just digital but intelligent, strategic, and deeply human
Achieving world-class reliability begins with mastering work management fundamentals. At Fortescue, pursuing excellence in planning, scheduling, and execution is a key strategic pillar driving operational efficiency. While our journey continues, we’ve made significant progress toward building a robust and sustainable framework.
This session shares Fortescue’s key focus areas:
• Empowering the frontline by streamlining access to critical information and materials
• Ensuring technicians have what they need—when they need it—for efficient, safe work
• Aligning roles and responsibilities across the value chain for consistent execution
• Developing feedback systems that drive incremental gains and sustain performance
• Real-world examples of building resilient, high-performing work management practices
Introducing change in any organisation is challenging—especially in a large, recently merged electricity distribution utility with different people, processes, and systems. Doing this alongside your regular responsibilities might seem impossible, yet we successfully implemented new systems and thinking to systematise asset management and risk management.
• Leading strategic change in engineering-focused organizations
• Understanding personality types and change tolerance in technical environments
• Thinking like your customer and asking the right questions
• Finding the optimal pace of change for your organization
• Defining and measuring success throughout the transformation
• Embe dding change while pushing boundaries for continuous improvement
• Ke eping implementation simple and avoiding perfectionism
• Surrounding yourself with the right people to drive change
Like many manufacturers, we struggled to agree on our biggest efficiency issues. We implemented a reliability measurement process and formed a team to prioritize and solve problems collaboratively. The results have been significant: MTBF increased by 65%, breakdown hours down 20%, breakdowns dropped 14%, and production output up 11%—all without major investment.
• How we evolved from disagreement over inefficiency causes to a focused approach
• Our process: targeting repeat breakdowns and conducting RCA for incidents exceeding 4 hours
• Strategic team assembly to ensure critical buy-in across functions
• Case example: upskilling team and eliminating contractor dependency, saving $50k annually
• How simple tools drove significant impact through the right collaborative minds
• Ac tionable strategies that delivered immediate progress with minimal investment
Our project faced a culture of blame, excuses and denial leading to reactive work. The engineering function was unorganized and tasked with non-value delivery activities. Engineers were frustrated and considering resignation, while the customer was unhappy with missed objectives. Asset performance had fallen below acceptable thresholds, and cashflow was negatively impacted by performance penalties.
• Created an engineering vision and strategy with clear role definition
• Reorganized team structure leading to internal promotions and improved diversity
• Increased job satisfaction and organizational citizenship through targeted changes
• Transformed culture from blame to ownership, accountability and responsibility
• Reversed negative performance trends and restored customer confidence
Hydro Tasmania’s transformation journey began in late 2022 with fundamental questions: What should a modern PPM toolset look like? How does it fit our unique environment? How can it improve both strategic planning and project delivery? Backed by executive direction, this became an enterprise-wide initiative to “Uplift Hydro Tasmania’s Portfolio and Project Management practice and implement a contemporary toolset.”
• Framing the opportunity to evolve planning, management and value delivery
• Engaging widely to define scope and ensure solutions serve the entire organization
• Deep-diving into current processes, identifying gaps, and shaping a fit-for-purpose future state
• Investigating leading industry tools to understand best-in-class approaches
• Building a strong business case around efficiency gains, transparency and improved decision-making
• Implementing comprehensive change management beyond technology alone
• Developing streamlined, future-ready processes with tangible benefits
In asset-intensive industries, maintenance and reliability leaders occupy a critical yet challenging position –navigating technical complexity while bridging operational realities with executive priorities. This unique position requires exceptional leadership capabilities that differ significantly from those in other domains.
The masterclass draws on research revealing that organisations with strong middle-leadership in maintenance functions experience 32% higher asset performance and 41% fewer safety incidents, yet 67% of these leaders report feeling inadequately prepared for their complex role.
Organisational psychologist, Justina Stromnes, brings her extensive experience coaching leaders in asset-intensive environments to help you navigate the distinct challenges of maintenance leadership. Drawing from evidence-based practices and real-world examples, this masterclass provides practical strategies for excelling in environments where mistakes can cost lives and millions of dollars, while effectively managing both up and down the organisational hierarchy.
• Practical frameworks for translating technical requirements into business language that resonates with executive leadership
• Strategies for balancing short-term operational demands with long-term asset health in high-pressure environments
• Techniques for building psychological safety and resilience in high-consequence work environments
• Methods for leading effective organisational change while maintaining operational excellence
• Tools for managing the unique stress of decisions with significant safety, financial, and environmental implications
• Actionable tactics for breaking down silos between maintenance, operations, and other functions
The largest producer of beverage cans in Australia needed to rapidly ramp up to 24/7 production during COVID. Continuous operation placed unprecedented stress on the plant’s assets, with reduced opportunities for maintenance leading to sharp increases in downtime.
A Waites Wireless Vibration and Temperature monitoring system was implemented on the most critical and high-risk assets. The sensors provided near-continuous diagnostic data, improving on the visibility of asset condition and developing problems. The improved monitoring program helped plant reliability engineers avoid over $500k in downtime and maintenance costs across multiple events.
1. Changes in asset operating modes require a complete rethink of asset maintenance strategy and practice
2. Novel tools such as Wireless sensing and AI aided data analytics provide new possibilities for Asset monitoring and maintenance strategies
3. Accurately tracking the financial impact of improvement programs provides a strong credibility for the next improvement investment
Execution is where the rubber meets the road as we strive to improve the performance of our physical assets. The transition from reactive to proactive and precision maintenance is crucial for enhancing equipment reliability and performance.
This session explores Proactive and Precision Maintenance, emphasizing Fasteners, Lubrication, Alignment, and Balance. By focusing on these key areas, you can reduce downtime, extend machinery life, ensure operational efficiency, and improve the safety and sustainability of physical assets.
• The Business Case for Proactive and Precision Maintenance
• Fasteners – proper techniques for threaded and welded fasteners, belt tensioning, and Leak Detection and Repair (LDAR).
• Lubrication – lubricant selection, application methods, and contamination and condition control.
• Alignment – mechanical alignment techniques and managing electrical power quality and harmonics.
• Balance – dynamic and static mechanical balancing of machinery and phase-to-phase electrical balance.
• Inspections and Condition Monitoring – the feedback loop to ensure that all FLAB management practices are under control and achieve set targets.
• Executing Proactive and Precision Maintenance
These are first principles for managing the reliability of physical assets. Failure to get these basics places all other investments to improve asset performance at risk.
Transitioning from a skilled technician to an effective maintenance supervisor requires mastering a distinct set of capabilities that extend well beyond technical expertise. It involves the "art" of leadership and people management. Peter will highlight the vital role of maintenance supervisors, and the unique challenges involved in this transition.
Research consistently emphasises the importance of equipping engineers and technicians with strong people management skills – leadership, motivation, and team development. Effective supervisors are pivotal in shaping organisational culture, fostering ownership and pride, and driving buy-in for strategic reliability initiatives. They serve as a crucial link in translating complex asset management concepts into language that resonates across the organisation, including communicating risk and value to senior leadership and CFOs. Furthermore, they are essential in bridging the gap between maintenance and operations, aligning goals, and cultivating a reliability-driven mindset.
Developing capabilities such as emotional intelligence (EQ), clear communication, and change management is fundamental. This session will outline the necessary transformation from excelling at asset fixing to excelling at leading people, driving performance, and influencing positive change throughout the business.
In a world saturated with data but starved of meaningful progress, organisations must ask: are we truly transforming our people, or merely informing our people?
A fundamental misunderstanding persists; information is not transformation. Asset-intensive sectors have seen digital initiatives rapidly expanded to boost effectiveness and efficiency across all enabling asset management functions, thus the vast availability of data and information. However, a critical distinction remains overlooked: the delivery of information is not equivalent to the transformation of people, as people are the ones who are ultimately the ones who will drive the technology.
Chris investigates the consequences of prioritising system upgrades and data visibility over cultural and behavioural change within asset management practices. We as an industry community need to challenge the fact that sustainable improvement hinges not on the volume of available information, but on how effectively people engage with it, interpret it, and act upon it. This then raises the question if current education models (that many businesses adopt) are indeed effective enough when a transformation is needed.
The other question is do modern digital tools align with human capabilities - emphasising leadership, collaboration, and frontline empowerment to drive real transformation. Ultimately without purposeful investment in people, digital progress risks becoming an illusion of change rather than its catalyst.
Peter Drucker famously wrote the phrase “the best way to predict the future is to create it" - In the modern world success is enabled with value added data driven decision making. The people are the judges of what is value to them, and the technology and data available to them must provide insights so they can then make the right decisions to improve. As Asset Management professionals, we all have the responsibility of ensuring we enable our people to be part of a successful future.
Viva the revolution.
The war is upon us—not of steel and sword, but of data and code. The AI uprising is breaching the walls of every organisation, every system, every process we’ve built to protect the delicate balance of risk, cost and performance. For asset managers, the question is no longer if this force will change our craft—but whether we stand as the vanguard or fall as the vanquished.
AI has become the great disruptor of our age. From stealthy deployments in CMMS and EAM platforms to executive decrees echoing promises of “intelligent transformation,” artificial intelligence is now entangled with the very tools and systems we rely on. But this is not a battle we chose—it’s one we must now fight to control.
The battlefield is murky. Allies are unclear. And within our own walls, three factions move:
• The Revolutionaries, eager to tear down the old guard, installing chatbots and machine-driven logic in place of governance, human insight, and risk-based decision-making. They storm ahead, blind to the value of the processes they bypass.
• The Saboteurs, cloaked in tradition, quietly undermine progress. They trust only legacy knowledge, resist all change, and dismiss AI as a passing fad. In doing so, they weaken our defences from withinrefusingto prepare, adapt, or evolve.
• The Guerrilla Actors, our vendors and suppliers, who slip AI into our platforms without warning. These shadow players reshape our practices in silence, embedding automation where oversight once lived.
Asset-intensive industries operate in high-risk environments where every decision can impact human lives, operational costs and business reputation. These sectors often grapple with four pervasive challenges in workforce management: productivity loss, changing regulatory demands, skills shortage and safety risks.
This presentation will examine the underlying factors behind these maintenance workforce challenges and how to avoid the easily overlooked pitfalls. We will share the real-world case study of how Applus+, a worldwide leader in asset management services, has strengthened asset resilience for clients by harnessing innovative technology to increase critical controls, achieving measurable value in safety outcomes and operational efficiency.
Tackling key challenges in competency and compliance management of asset maintenance personnel.
• How real-time assurance of having the right people with the right skills on site reduces operational risks and enhances asset integrity.
• How to unlock cost savings and productivity gains while improving safety performance.
• How to balance workforce safety, organisational compliance and business agility using technology.
• Case study: How Applus+ achieved tangible results in safety performance and operational excellence through digital transformation.
The majority in this room work for companies operating in inherently hazardous conditions, but preventable incidents must no longer be accepted as inevitable. With the right partners and technologies, companies can dramatically reduce risks and improve both safety and operational outcomes.
Many companies continue to resist change with maintenance and operations processes managed on paper or single point solutions that lead to a lack of information and human errors. By embracing innovation and prioritizing resilience, leaders within high hazardous industries can turn today’s safety challenges into tomorrow’s competitive advantage. A leading example comes from one of the world’s largest mining companies right here in Australia, who recently implemented a digital integrated permitting and energy isolation management system with Sphera.
Objective: Eliminate isolation breaches and enhance the accuracy of work permits, risk assessments, and safety controls. By replacing paper-based permitting processes with digital workflows, they achieved significant improvements:
• Increased Efficiency: Permit creation time was reduced from hours to minutes, expediting authorization for high-risk work.
• Fewer Isolation Breaches: Built-in approval protocols ensured safety measures were verified before work began.
• Enhanced Risk Visibility: A mobile-enabled system connected teams in real-time, improving oversight of high-risk operations.
• Improved Knowledge Retention: Risk profiles, isolation records, and lessons learned were digitized for future reference and training.
Designed and curated for deeper discussion around crowd-sourced topics, these 60-minute Xchange sessions are interactive and moderated by a facilitator. All are limited in numbers to ensure maximum engagement, learning and exchange.
Turning Data Overload into Actionable
Bridging the Strategy-Execution Gap in Asset Management
Navigating the Work Order Journey: Beyond Start and Finish
Preparing Maintenance Teams for an AI and Automation Future
Prioritising Digital Investments in Asset Management
Simplifying Work Management: Right Work, Right Way, Right Time
Making DEI a Practical Reality in Maintenance and Reliability
Creative Solutions for Supply Chain Resilience
Addressing the Maintenance Workforce Mental Health Crisis
Maximising Value from Reliability Engineering Resources
Capturing Critical Knowledge Before It Walks Out the Door
Practical AI Implementation in Maintenance Operations
Overcoming Asset Performance Management Implementation Barriers
Reliability Engineers as Digital Transformation Champions
Asset Management’s Role in Decarbonisation and Profitability
Aligning Asset Decisions with Long-Term Performance Expectations
Delivering Real Value Through Predictive Analytics
Building Operational Readiness into Project DNA
Manufacturing Excellence: Balancing Production Demands with Asset Care
Water Utilities: Managing Aging Infrastructure in a Changing Climate
Ports and Marine
Terminals: Maintaining Critical Assets in High-Consequence Environments
Andy Jewell
National Electrical & Instrument
Reliability Manager, Visy Pulp & Paper
Anthony Murphy Ironmaking Maintenance Superintendent, New Zealand Steel Limited
Brett Jurd Executive Manager, Asset Management, Dalrymple Bay Coal Terminal
Chloe Franks Superintendent Integrated Closures, Aurizon
Chris Ryde Manager Planning & Scheduling, BHP WA Iron Ore
Claire May
Manager Asset Management & Maintenance, AGL Energy
Jeff Buckett
Operations Excellence Manager, AGL Energy Limited
David Mate
Asset Performance Manager, Endeavour Energy (NSW)
Jess Tandy Manager Mobile Maintenance, Fortescue
Drew Hellyer Manager Program Management Network Operations, Aurizon
Georgia Molyneux Head of Asset Management & Engineering, BHP
Jodie Jinnette Head of Asset Management, Melbourne Airport
John Paul Annal Group Manager, Engineering and Asset Management, AusNet Services Group
Jason Zoroje
Asset Management System Manager, Metro Trains Melbourne
Julian James General Manager – Grid Investment, Energy Queensland
Kass Nofz
General Manager – Asset &
Materials Management, Fortescue
Leanne Corner Performance and Data Analytics Manager, BHP
Dr Lutfiye Manli
Manager Asset Management System, Powerlink Queensland
Manuel Cifuentes Head of Maintenance Strategy and Governance, BHP
Marissa Cowcher
District Planning Superintendent, Aurizon
Mark Hanes
Site Manager, Genesis Energy Limited
Martin Sassenberg
Manager, Asset Management & Assurance, Queensland Sugar Limited
Melissa Aspinall Manager – Scheme & Systems Performance, Water Corporation
Mick Bray
Director – Digital Transformation
Land Systems Division CASG, Department of Defence Australia
Ryan Morelli
FP Maintenance Superintendent, BHP
Paul Ascione
General Manager Asset Strategies & Planning, Powerlink Queensland
Peter Langdon Head of Asset Planning & Performance, Endeavour Energy
Michael Mitchell
General Manager Asset Management, Seqwater
Russell Noon Group Reliability Engineer, Glencore Coal Assets Australia
Tim Hart
General Manager Asset
Maintenance, Energy Queensland
Ryan Astley
Maintenance Manager – Assets, ElectraNet
Travis Myers
Manager Asset Planning & Services, Public Transport Authority of WA
Stoj Naumoski
Digital Transformation Coordinator, BlueScope Steel
Stuart Smith Manager Asset Management System and Assurance, Department of Transport and Planning, Victoria
MAINSTREAM Conference Melbourne 2025
Download your report to understand best practices, compare your companies’ performance and working environment to those inside and outside your industry, and make informed and effective decisions around your assets and your people.
Go to:
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