How To Resolve The Three Most Common Problems On Facebook Messenger?

How To Resolve The Three Most Common Problems On Facebook Messenger?

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Facebook Messenger has become a problem for some users who are using it on their devices. The problem seems to be with the older version of OS of their smartphones. Or, the problem might have risen due to a limited memory space. Some users have updated Facebook messenger app to get access to the live virtual connection feature, but that too is problematic.

The issue is quite annoying, but not complicated, and today, we will discuss the ways to get rid of this issue. There is no need to contact Facebook customer service team after reading the troubleshooting steps mentioned below. If you have recently updated your mobile OS, then there are chances of getting the similar errors in your messenger app.

Now, we are going to discuss the problems along with the solutions.

Problem 1: All messages disappeared from the Messenger app

Possible causes: The possible reason for this problem can be; either you have deleted your message or achieved the same from your messenger because the messages once deleted will not display anymore in the inbox. If your friend has the same message with him, then you can request him to send the same to you. Archived messaged can be retained easily.

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Solution: Any hidden messages can be easily retrieved from archives without taking any Facebook tech support. Just type the name of your friend, whose messages are archived by you. Here you will find the option to restore all the archived messages in your inbox. For any type of support related to Archived section, you can call at Facebook customer support number.

Problem 2: Can’t send or receive the messages on Facebook Messenger

Causes of this problem: If you have recently updated the messenger app, then there are rare chances of getting this error. To update your app, you can go to Facebook help contact link from your browser.

Solution: If the problem still exists after updating the app, then it is advisable to log in to your Facebook account through the mobile Facebook web page. On this page, you can easily read the latest and older messages received from your friends.

3rd problem: Messenger not working at all Possible reason: In case your Facebook messenger app stops working and a blank screen appears in front of your device screen, then the first-aid to this problem is to authorize the device operating system and updates that may be available. If you have denied the latest updates received on your mobile via notification, then there are chances that you are getting this problem due to this denial.

Solution: There are certain chances that you may get this problem after updating your OS. When you install an app, then don’t forget to enter the Facebook contact number for verification purpose and other device information and operating system. For all the iPhone users, it is a must-have app to connect to the social media network. If possible then must provide a phone number for Facebook.

This will help you in recovering the forgotten password.

If you are still getting any problem in accessing the messages, then you can uninstall the app and re-install the app on your smartphone device. In most of the cases, it is already tested and deemed satisfactorily. This is the last resort to your problem.

Implementing this solution will delete all your saved data on messenger. To uninstall the app, press the app icon for more than one second. The drop-down menu will appear on the screen, click on uninstall from the option.

Now download the Facebook app on your phone by just typing the Facebook messenger in your phone browser or in your phone app store. If you are using iPhone, then the best way to download this app is by getting into the iTunes from app store section.