1 minute read
THINGS TO REMEMBER AS A NEW MEMBER OF MY SALON SUITE
1. ENVIRONMENT – remember the design of our store is NOT one big salon or spa, but 25-35 individual salons and spas. Thus, the common areas (hallways, bathrooms, lobby, laundry) are shared by all and Members should treat them as such and be considerate of other Members businesses.
2. NOISE – the design of the store is not one where its ever going to be perfectly quiet, nor do we want it to be. All of the walls are insulated and the ceiling tiles are designed to absorb sound which help, but with 25-35 suites filled with Members, clients and guests, there will noise. However, there are some simple things that everyone can/should do to help keep noise down as follows:
Advertisement
A. SUITE DOOR – all suites are private businesses. While it is ok to perform services with your suite door open, if noise (primarily music and voices) can be heard outside of your suite with the door open, then you should close your door when performing services.
B. STORE TOURS – I absolutely LOVE seeing all of your family and friends visiting the store and I encourage it to continue. I also LOVE seeing Members give a tour to their clients. Our stores are beautiful and we should show it off! BUT when touring and walking the hallways, please speak in a lower/soft voice so not to disturb the services being provided in the suites you are passing and around you. Voices do carry in the hallways.
C. CLIENT’S CHILDREN - while I don’t encourage it, it’s ok to have client’s child/children come to the store with clients. However, the child/children must remain in the suite with the client and they must remain well behaved and quiet. In the case where kids get riled up or cry (and it will happen), it’s a member responsibility to mitigate.
3. “LIVE” IN YOUR SUITE – one of the biggest lessons I have learned is that it’s important for Members to “live” in their suites for a period of time. Even if everything is perfect, it’s still different and takes some getting use too. A good example is when you buy a new car. You haven’t forgotten how to drive, but it takes a little while to get the feel of the new car. Still, if you think something is “off” in your suite, just let me know and I will check it out.
