Intelligence at the Core of Innovation
In a world where agility, data, and foresight define competitive advantage, smart companies are not just keeping up—they're leading the way. This special edition, "10 Smartest Companies to Watch 2025," highlights organizations that are blending innovation, strategy, and intelligence to solve real-world problems and drive transformative growth.
These companies are redefining what it means to be future-ready. From leveraging advanced technologies and data-driven decisionmaking to fostering agile work cultures and sustainable practices, they are setting new benchmarks for intelligent business operations. Their ability to think ahead, adapt swiftly, and innovate continuously positions them as key players shaping the future of their industries.
In this issue, we dive deep into the stories of these visionary companies. Through detailed features and exclusive insights, we explore the frameworks and leadership philosophies that fuel their success. Each profile reveals how smart thinking—combined with bold execution—can lead to breakthroughs that not only elevate businesses but also create lasting value for customers and society.
We hope their journeys inspire you to lead with insight, embrace innovation, and build with purpose in an ever-evolving global landscape.
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PoweringGame
MarketingThrough AI-Driven
InfluencerInsights
JH Kim,
CEO&Founder
GC Social Media Marketing Inc.
In an era where attention is the most valuable currency and content creators shape consumer sentiment in real time, marketing has undergone a fundamental shift. Influencer marketing is no longer supplementary. It's a core strategy, especially in the gaming industry, where communities form around creators as much as they do around the games. GC Social Media Marketing Inc. (GC) is at the forefront of this shift, transforming how game
developers and publishers connect with audiences through data-driven insights and AIpowered tools.
But GC's story isn't just about influencer outreach. It's about evolving with the industry, identifying future trends before they mainstream, and applying structured, measurable strategies to what often appears like an instinct-driven space. From game sourcing to AI-powered social listening, this is a story of how one company turned curiosity and adaptability into a competitive advantage.
A Data-Driven Mindset: Applying Structure to Creative Decision-Making
The foundation of GC's journey didn't begin in marketing, but in game sourcing—a world where million-dollar decisions might sometimes be driven by gut instinct and subjective assessments. “I wasn't a hardcore gamer,” CEO & Founder JH Kim reflects, “yet I was responsible for identifying the right games for my company, decisions that could shape its portfolio for years to come.” That weight of responsibility inspired a pivotal mindset shift, one catalyzed by an unlikely source: the book Moneyball by Michael Lewis.
In it, the protagonist challenges conventional wisdom in baseball scouting by using data and statistical maths, a methodology that the founder saw immense
potential in replicating. Applying similar thinking to game sourcing, a structured framework was built – a systematic process that brought clarity and structure to sourcing decisions.
Years later, as those games she sourced achieved successful launches, it reinforced a key belief: Data, when used correctly, leads to better decisions, even if the results aren't immediate. This ethos would form the DNA of GC's operations—combining human judgment with data intelligence.
The Career Pivot: From Sourcing Games to Sourcing Influence
As the gaming ecosystem evolved, so did the dynamics of consumer engagement. Traditional marketing was losing ground to organic channels, especially influencers, who were becoming trusted authorities in the eyes of players. The shift was substantial. Streamers, YouTubers, and content creators began influencing game success and driving engagement far more than ad banners, pre-roll trailers, or other forms of traditional marketing.
This realization drove a bold pivot, from game sourcing to influencer marketing. And GC was born in December 2018 in San Jose with a mission to help game developers and publishers identify, connect, and optimize partnerships with the right influencers.
GC's proprietary platform was designed with precision in mind—helping brands discover the best influencers as well as the most relevant ones for their game genre, target demographics, and brand resonance. “The gaming industry—always evolving, always growing—became our primary market, a space that felt like home given my origins in game sourcing,” Kim quoted.
The Inspiration: A BTS Moment and the Power of Social Listening
One of the stories that profoundly shaped GC's vision came from outside the gaming industry. A few years ago, a social media post featuring BTS member V searching for ketchup while eating a burger went viral. Heinz Ketchup quickly responded with a playful and engaging post, earning widespread praise from fans. It later turned out that the Heinz social media manager was a BTS fan who just happened to notice the post, leading to an organic, well-timed brand interaction that captivated the audience
“This moment stuck with me. I often thought what if there was a platform that allowed me to effortlessly search, track, and analyze conversations related to my brand or industry. That idea planted the seed for what was to come,” said Kim. GC took this insight and went ahead with it, building ContentFlux.ai - its AIpowered platform designed to
track gaming experts and influencer conversations across live streams, YouTube videos, and social media posts. By analyzing their genuine opinions, GC helps brands uncover valuable insights about brand perception, feature sentiment, and even competitor positioning to refine strategies and stay ahead in the industry.
Scaling Human Insight Through AI
In influencer marketing, live content or streams presents a unique challenge. Unlike traditional social media posts, live streams are too long and difficult to track as they happen across different time zones, in various languages, and often last for hours. In light of this, Kim says, “When influencers discussed our game on stream, we wanted to capture, analyze, and extract insights, but doing this manually was nearly impossible ”
That's when AI became the obvious solution. With ContentFlux.ai, GC could analyze live streams at scale, identifying key moments and extracting meaningful insights from what influencers said. However, knowing whom to listen to and selecting the right influencers for maximum impact is where GC's expertise makes all the difference. “Our know-how ensures that brands focus on the most relevant voices, turning insights into actionable strategies,” Kim added.
Founder Spotlight: From Structured Thinking to Strategic Storytelling
What makes GC Social Media Marketing Inc. unique is not just its platform or process. It's the perspective behind it. The founder's journey from managing high-stakes game sourcing decisions to building a platform to scale influencer intelligence data is a story of adaptability, data-driven conviction, and deep industry knowledge
A sourcing lead turned entrepreneur brought a Moneyball-inspired mindset into one of the most fluid spaces in marketing: influencer engagement. Where others saw noise, they saw patterns. Where most followed trends, they built frameworks. That structured yet creative approach now powers GC's work with global game developers, helping them cut through the clutter and make smarter, faster decisions in a fastmoving ecosystem. In today's world, the most powerful marketing isn't just seen—it's heard, analyzed, and optimized.
And GC is listening!
Want to connect with JH Kim and learn more about AI-driven influencer marketing? Reach out to her on LinkedIn.
www.linkedin.com/in/jh-kim91517a273/
LIONGATE BAHAMAS LIMITED
Transforming Finance in the Digital Asset Era
Companies in the financial industry are not new to the rapidly evolving landscape or the endless possibilities of growth it brings with it. In this space, where digital assets are reshaping global markets, a visionary company is redefining the future of finance. Liongate Bahamas Limited is not just another entity in the digital asset domain but a strategic bridge between traditional finance and blockchaindriven innovation.
At a time when financial markets are transforming, regulatory frameworks are becoming more defined, and institutional adoption of digital assets is accelerating. Liongate is at the forefront – offering secure, compliant, and structured means to engage with digital assets without compromising trust, security, or operational excellence
A Vision for Financial Innovation
Founded in 2019, Liongate Bahamas Limited emerged by recognizing a
strategic opportunity to embrace the evolving digital assets landscape and contribute to the future of finance by offering specialized services in this space. As only a few companies in the Bahamas were providing such solutions, Liongate took the initiative to establish itself as a leader in the industry
“As a company specializing in digital assets, our intelligence lies in our ability to seamlessly integrate regulated and compliant services across the entire financial services industry,” says Michael Clare, Head of Digital Assets and Fintech Operations. Liongate's adaptability allows it to work with established financial products, such as investment funds and trusts, ensuring that digital assets are not just an isolated sector but a fully integrated part of sophisticated financial strategies.
As a part of its holistic approach to support the growth of digital assets and drive financial innovation, Liongate provides high-net-worth individuals and
Michael Clare, Head Of Digital Assets & Fintech Operations
institutions with secure and seamless solutions for purchasing, selling, and custody of digital assets.
Bridging the Gap Between Traditional Finance and Digital Assets
One of Liongate's core differentiators is its ability to bridge the gap between traditional financial products and digital assets.
• Secure and Compliant Digital Asset Transactions: Liongate provides individuals and institutions a secure and fully compliant environment while maintaining innovation flexibility. By adhering to the Digital Assets Registered Exchanges Act, enforced by the Securities Commission of the Bahamas, the company ensures it operates within the highest regulatory standards. This compliancefirst approach differentiates Liongate from many other players in the digital asset space, where regulatory uncertainty has led to instability
• Revolutionizing Real Estate with Digital Assets: Liongate is at the forefront of integrating digital assets into real-world applications, particularly in real estate transactions. The company offers a groundbreaking solution allowing real estate to be bought and sold using digital assets, making high-
value transactions faster, more efficient, and more accessible
• Supporting Investment Funds Through Digital Innovation: Liongate also supports investment funds looking to modernize their operations by enabling redemption and subscription services through digital assets. This allows fund managers to operate with greater liquidity and efficiency. By providing these cutting-edge solutions, the company is not just facilitating transactions but also doing its part in shaping the financial future.
Adapting to Industry Challenges: Thriving in Crypto Winter
The digital asset industry has faced its share of challenges, and one of the most significant in recent years was the “crypto winter.” Market downturns and high-profile setbacks in the Web3 space led many to question the future of digital assets. While many companies hesitated, Liongate saw an opportunity.
Rather than pulling back, the company doubled down on strengthening its operations, enhancing efficiency, and reinforcing the security and compliance of its services. With the realization that trust and stability could be the key differentiators in an uncertain market, Liongate proactively
invested in the infrastructure and refined its processes, thereby positioning itself to provide an ever safer and more seamless experience for its clients.
“Our ability to adapt in the face of industry-wide challenges not only solidified our resilience but also reinforced our commitment to being a long-term, trusted partner in the digital asset space. As the market rebounds, we are stronger than ever, ready to support our clients with bestin-class solutions,” quoted Michael.
Beyond Business: A Commitment to Community and Social Responsibility
For Liongate, success is not measured solely in financial terms but also in its positive impact on the community. The company actively contributes to education, innovation, and social well-being in the Bahamas, ensuring that technological advancements benefit society as a whole.
One of Liongate's flagship initiatives is its annual high school student hackathon, a program encouraging young minds in the tech space to showcase their skills. This event highlights the next generation of innovators and creates opportunities for their work and accomplishments to be recognized on a larger scale
Beyond education, the company supports local charities and
disability centers and donates to feeding programs, reinforcing its commitment to social responsibility. By investing in people and progress, Liongate is helping to shape a financially inclusive and technologically advanced future
Looking Ahead: The Future of Digital Finance
For 2025 and beyond, Liongate is highly optimistic about the industry's trajectory, which is moving in a more positive and structured direction. Notably, major jurisdictions, including the United States, are taking significant steps toward establishing comprehensive regulatory frameworks for digital assets.
Additionally, it is encouraging to see leading financial institutions increasingly adopting digital asset services worldwide. This growing institutional participation fosters greater market confidence, enabling more participants to enter the space with enhanced security and regulatory clarity
And at the center of this, Liongate continues to redefine what's possible in the world of finance—one secure, seamless, and visionary solution at a time
Michael Clare: A Leader at the Intersection of Innovation and Compliance
Michael Clare, the Head of Digital Assets and Fintech
Your Gateway to Financial Expertise In the Digital Era
Operations at Liongate Bahamas Limited, is at the helm of the company's ambitious vision. Technical expertise, financial acumen, and a passion for innovation form the basis for his leadership.
Michael's contribution to the industry extends far beyond his role at Liongate. As the Founder and President of One X Solutions Limited, a global consultancy firm specializing in Web3 and blockchain services, he has played an instrumental role in advancing digital assets on a worldwide scale. He is a member and advisor at the Stanford University AI & Web3 Research Lab Association and also serves as the Regional Ambassador for the Bahamas within the Global Blockchain Business Council. He
also sits on the Board of Directors of the Bahamas Financial Services Board, collaborating with industry experts, policymakers, and regulators to shape the future of financial technologies and digital assets in the Bahamas.
In conjunction with his financial background, Michael Clare achieved a second Master's degree (MSc.) in Digital Currency and Blockchain technology from the University of Nicosia, becoming the first Bahamian to hold such a distinction.
CANON BUSINESS PROCESS SERVICES
Pioneering the Future of Business Operations through Outsourcing & Innovation
Canon Business Process Services (Canon) is being recognized as one of the 10 Smartest Companies to Watch in 2025 by the Chief's Digest for their forwardlooking capabilities, innovative service offerings and the ability to drive measurable business outcomes. How do they do it? Canon earned this distinguished designation by developing strategic partnerships with clients to solve business challenges.
Based on client needs, Canon tailors how resources are deployed, whether onsite at the client's location or offsite and/or offshore at Canon Business Processing Centers. Canon's wide range of managed services, from a digital mailroom to intelligent automation to soft integrated facilities management and internal logistics management, make it an ideal strategic partner in this environment of marked change and unprecedented technological advancements. Here are the key attributes and capabilities that contributed to Canon's recognition.
Strong Customer-Centric Approach
Canon builds long-term partnerships by customizing solutions that align with each client's unique challenges and business objectives rather than offering one-size-fits-all services. Canon Business Process Services President Mark Walker says, “Canon goes beyond helping clients maintain operations when challenges arise. We leverage our deep bench of domain expertise to improve outcomes and deliver new efficiencies.”
Industry-Specific Logistics Expertise
Canon's ability to manage onsite internal logistics for automotive, aerospace, biotech, pharmaceutical, and manufacturing plants as well as medical supplies distribution for hospitals, sets it apart. These missioncritical services help clients maintain seamless operations in complex environments. By leveraging existing investments in technology, equipment, systems and facilities, Canon uses that
Mark Walker President
as a foundation to further advance their client's operations.
Their customized services include labor management and operational enhancements related to moving, storing, and handling raw materials, components, and finished products within the manufacturing facility. Canon receives, inventories, manages and distributes goods to the manufacturing floor so that the company can focus on higherlevel strategic initiatives. Canon then takes on the day-to-day critical role of preparing and shipping the completed goods. This hand-to-glove partnership between Canon and the client for inventory accuracy, precision manufacturing support and highly skilled talent makes it a game changer for manufacturers challenged with finding and retaining the right talent to support production.
“Focusing on their core business is crucial for all companies –particularly manufacturers – that look to drive innovation,” according to Mark Walker “Outsourcing onsite logistics operations to a reliable partner can free up resources, boost operational efficiency, improve flexibility and adaptability, enhance coordination between different departments, and yield significant advantages.”
Integrated Workplace Experience Services
Canon also redefines workplace
support with soft facilities management and conciergestyle services that enhance productivity and employee satisfaction, creating smart and efficient work environments.
Canon provides a range of behind-the-scenes operational support that enhances the daily function of office environments. These services include mailroom and logistics management, reception and meeting and conference room management. Canon also creates a hotel-like experience in corporate workplaces, improving employee and visitor satisfaction through personalized services. By integrating these services, Canon helps organizations enhance employee engagement, improve operational efficiencies and reduce costs. With decades of
experience supporting Fortune 1000 companies, Canon delivers high-quality customized solutions that align with the evolving needs of modern workplaces.
Business Agility Enablement
Canon enables companies to adapt quickly to changing market conditions by streamlining processes, optimizing resources, and providing scalable solutions that support growth and operational resilience. For example, they listen to the client and pivot by amending contracts, changing headcount, changing employee mix and type of positions, expanding to new services, taking on specialized training, and retraining employees as needed.
“The market is changing, and so is the technology,” President Mark Walker said. “Our clients can leverage our industry knowledge and become more future-proof. The competitive landscape is shifting for us and our clients, and we are evolving as part of our DNA to meet those demands.”
Canon also enables agility by helping businesses accelerate their digital transformation journey by optimizing document management and workflow automation. Canon Digital Mailroom is a hybrid mailroom and scanning service that converts physical mail into a digital format that can be accessed anytime, anywhere. Canon streamlines the flow of critical business information for companies to mitigate their risk and improve response times.
Commitment to Continuous Innovation
Canon invests in emerging technologies and process improvements, ensuring that clients benefit from cutting-edge technology and labor solutions that drive competitive advantage. Canon has created a model for onsite logistics that relieves clients from the burden of managing, training and developing a workforce. Their approach offers a deep bench of expertise in HR, safety, training, Six Sigma processes, technology, and automation. Canon's internal logistics solutions go beyond the work that temp agencies and
3PLs provide for the manufacturing industry. Their customized solutions integrate with the company's core culture and tie in operations with purchasing and more departments.
For example, Canon is maximizing the effectiveness of engineers for one of its clients in the aerospace industry by ensuring that its products are ready to assemble. The onsite logistics team has expertise in precision manufacturing and poka-yoke (error prevention). They use CNC cutouts, so only the exact right part fits in the mould on the kit. Some other ways Canon innovates for their client include utilizing vertical storage carousels to maximize storage density and reduce touches, automated picking mezzanines, automated storage retrieval systems, and automated guided vehicles.
Proven Track Record of Excellence
In addition to its wide-ranging services, industry recognition is another key factor supporting Canon's status as one of the top smartest companies to watch in 2025. Canon was recently named to the Leader category of
the International Association of Outsourcing Professionals (IAOP®) 2025 Global Outsourcing 100® list. The list defines the standard of excellence in outsourcing service delivery. This is the 19th straight year in which Canon has been named a Leader in The Global Outsourcing 100 Over the years, Canon also earned additional IAOP Global Outsourcing 100 recognition by receiving top honors in distinguished IAOP judging categories, including “Programs for Innovation.” This category is particularly significant because it recognizes a company's ability to implement specific programs and resulting outcomes that produce new forms of value for customers.
Backed by Canon's Global Reputation
As part of the globally trusted Canon brand, clients benefit from Canon Business Process Services' legacy of quality, innovation, and service excellence, making it a strong and dependable partner for businesses looking to transform their operations. These attributes position Canon Business Process Services as not just a leader in BPO but a smart, strategic and forwarding-looking company to watch in 2025.
True Organic Cosmetics Redefined:
THE NATURE'S WAY CO., LTD. STORY
The cosmetics industry has been witnessing evolving trends, consumer choices, and groundbreaking innovations. Recently, the demand for organic cosmetics has surged, driven by a global shift toward sustainability and mindful consumption. Yet, amidst the buzz surrounding “natural” and “organic” products, only a few brands truly represent the essence of authenticity. Nature's Way Co., Ltd.Japan's oldest organic cosmetics company, stands as one of the rare pioneers in this space, redefining what it means to create beauty products that are organic, scientifically backed, and ethically responsible.
As we see the beauty industry further transform, Nature's Way remains unwavering in its commitment to integrity, sustainability, and innovation. With nearly five decades of expertise, an in-house manufacturing facility, and a development department researching raw materials of plant origin, the company has carved out a niche that's hard to replicate. Under the
leadership of Yoshiaki Hagiwara, Nature's Way is not just keeping up with cosmetic industry trends – it is setting them.
A Legacy of Authenticity in Organic Beauty
Founded in 1974, Nature's Way Co., Ltd. was ahead of its time in creating products that can be described as true natural organic cosmetics. While many brands today claim to be natural simply by adding a few botanical ingredients, Nature's Way has taken a more principled approach. The company firmly believes that organic cosmetics should be accurately represented and distinguished from conventional formulations so consumers can make informed choices and engage in correct consumption.
This philosophy sets Nature's Way apart in an industry where many companies resort to greenwashing and marketing their products as “natural” without adhering to standards.
Yoshiaki Hagiwara, President & CEO
Innovation Rooted in Science and Sustainability
At the heart of Nature's Way's success is its ability to combine traditional botanical knowledge with advanced scientific research carried out in its factory. Most cosmetic companies outsource their production to third-party factories on an OEM basis. Although this approach saves them from the hassles of maintaining expensive factories, it limits their control over ingredients, quality, and sustainable practices.
On the other hand, Nature's Way takes a more challenging path and maintains its own factory to oversee every aspect of production. This strategic decision is based on the company's know-how, one of its greatest strengths, and its goal of creating cosmetics that are uncompromisingly natural and organic.
The development department at the company doesn't just work to incorporate plant-based materials within the products. Yoshiaki says, “We identify the characteristics of plants and develop them in such a way that they can be successfully utilized as raw materials. While the second half of cosmetics development involves proving scientific efficacy at the genetic level, in the early stages of development it is important to observe plants and identify their characteristics. Not many companies can combine the two.”
A
Commitment
to Ethical and Sustainable Growth
Beyond innovation, Nature's Way has ingrained sustainability into its very DNA. One of its ambitious projects involves cultivating herbs in its own fields and start developing products, right from the soil. Realizing that the existing fields are contaminated with pesticides, Nature's Way took the unconventional step of creating its farm. Not all ingredients are grown on its own farm, but the company operates the fields in accordance with the organic farming certification system recognized by the Japanese Government.
The next milestone for Nature's Way? The company wants to go to RO and create an ecosystem where not just organic herbs are grown, but the presence of its farm makes a positive contribution to the local community
Additionally, Nature's Way serves as Japan's exclusive distributor for Dr. Bronner's from the USA and WELEDA from Europe. Both brands are widely respected for their pioneering efforts in organic cosmetics, and Nature's Way has been the longest-established distributor of their products in the world, some of which are developed in-house. This partnership further strengthens the company's influence in shaping the organic cosmetics and beauty market in Japan.
Navigating Industry Shifts with Agility and Vision
The COVID-19 pandemic was a major disrupting factor for many cosmetic brands. With reduced social interactions and fewer opportunities to wear makeup, there was a big decline in makeup sales worldwide Nature's Way too experienced a slowdown.
However, the company analyzed that the reason for low sales was the shift in consumer preferences over the two years. Nature's Way also identified a deeper change in consumer tastes: consumers sought beauty products that did more than just enhance their appearance; they wanted skincare benefits built into their makeup
This insight led to the 2025 relaunch of Naturaglace, one of the company's major brands. Unlike conventional makeup products that focus only on coverage and aesthetics, Naturaglace is formulated with 100 percent plant-derived ingredients that nourish and protect the skin.
The Future: Expanding Beyond Japan's Borders
With Japan's population declining, the company has set its sights on international expansion. While Nature's Way already exports its products, primarily to Asia, there is immense potential for growth in other markets, where demand for
truly organic cosmetics is on the rise.
Establishing a global presence will surely come with challenges, but the company is wellpositioned to leverage its decades of expertise, cuttingedge research, and strong brand credibility to succeed internationally.
Lessons from a 50-Year Legacy
As a company that has been around for nearly half a century, Nature's Way offers its take on long-term business growth. The cosmetics industry is competitive, where new brands emerge every year, but a few stand the test of time.
What sets Nature's Way apart is not just its products but its philosophy. The company does not chase short-term trends or prioritize profits at the expense of authenticity. Instead, it works with a clear vision to create cosmetics that inspire confidence, nurture skin health, and contribute to a better planet.
As Yoshiaki aptly puts it, the key to innovation lies in having a strong sense of purpose or raison d'être. While many businesses rely on conventional frameworks like 3C and SWOT analysis, true industry leaders understand that success is not just about following best practices but defining them.
In an industry where many brands struggle to differentiate
themselves, Nature's Way has built a legacy of authenticity and sustainability. As it embarks on its next chapter, the company is poised to reshape the organic cosmetics industry on a larger scale than ever before.
Yoshiaki Hagiwara: Leading Innovation at Nature's Way Co., Ltd.
At the forefront of Nature's Way Co., Ltd. is Yoshiaki Hagiwara, a visionary leader with a deeprooted commitment to the cosmetics industry. After graduating from a university in Japan, Yoshiaki enrolled in a graduate school in China before embarking on a career with a general trading company in Japan. Later, he was stationed in Taiwan. His journey with Nature's
Way marked a turning point, allowing him to play a pivotal role in advancing Japan's cosmetics industry
Today, Yoshiaki's influence extends beyond his company. He serves as a director for key industry organizations like the Japan Cosmetics Industry Association, Aroma Environment Association, and Aichi Cosmetic Industry Association, which reinforce his dedication to driving innovation in the beauty sector
BUILD SENIOR LIVING
Redefining Senior Care Through Purpose, Innovation, and Compassion
Success is measured not just by profit margins, but by the difference one makes in the lives of others. Abiding by this philosophy are a few purpose-driven organizations that are emerging as the true changemakers. It's within this powerful narrative of purpose-led enterprise that Build Senior Living stands tall, an organization built not around profit, but a deeply human mission: “Take care of those who took care of us.”
Build Senior Living is not just developing assisted living communities. It is reshaping the very philosophy of senior living in America. With a focus on personalized care, inclusive community building, and operational excellence, the company continues to give back in the most meaningful way - by transforming the lives of seniors and empowering caregivers.
A Vision Rooted in Purpose and Passion
Founded in 2012 by Shahid Imran, Build Senior Living was born out of a deeply personal realization that seniors deserved more. More than standard care. More than clinical environments. More than aging in isolation. They deserve vibrant communities where their dignity is preserved, their lives are enriched, and their legacies honored.
A young boy who arrived in the United States at 16, Shahid Imran's journey is as inspiring as the vision he has brought to life. With a bachelor's degree in healthcare administration and a master's in business administration, Shahid first proved his business acumen by building a multimillion-dollar medical device company, only to sell it and devote himself entirely to a greater causecreating exceptional senior living communities.
Shahid Imran, CEO & MD
Today, as Managing Director and CEO of Build Senior Living, Shahid leads with a rare blend of entrepreneurial drive, healthcare expertise, and heartfelt commitment. Under his leadership, the company has grown exponentially, developing and managing over 30 communities by early 2023 and poised to reach nearly 40 by 2025.
Innovating the Future of Senior Housing
Build Senior Living is best known for developing premier assisted living and memory care communities under the Hampton Manor brand. Their facilities provide far more than a place to live; these are environments built with purpose, offering resortstyle amenities, such as spas, theaters, and state-of-the-art wellness centers. Beyond infrastructure, the company innovates through personalized care plans, staff training, and technology integration, including telehealth services and smart home features.
But what truly sets Build Senior Living apart is its ability to develop communities from the ground up while continuously enhancing resident experiences. In fact, every element of Build Senior Living's communities is designed to foster comfort, connection, and well-being. “We remain dedicated to advancing our services to meet the evolving needs of the aging population,” quotes Shahid.
Building
with Cultural Intention and Operational Excellence
One of Build Senior Living's core strengths lies in its deep understanding of cultural and social needs of residents. The company takes pride in creating communities that foster a sense of belonging, where residents from diverse backgrounds feel seen, valued, and at home.
Operationally, Build Senior Living's excellence is reflected in its rapid yet strategic growth in recent years. Its ability to launch multiple communities across different states while maintaining uncompromising care standards is a testament to its operational efficiency and strong leadership. The goal for Shahid has always been to build communities and not just buildings. Build Senior Living prioritizes home-like environments, where residents are empowered to live their best lives every day
Turning Challenges into Catalysts for Growth
Like every great organization, Build Senior Living's journey has not been without challenges. From the initial hurdles of navigating complex licensing requirements to overcoming market skepticism, the early days demanded perseverance and resilience.
Perhaps the greatest test came during the COVID-19 pandemic, a moment that redefined the senior care industry. Rather than
retreat, Build Senior Living responded with swift, strategic action: implemented robust safety protocols, leveraged virtual communication tools, and reinforced emergency preparedness measures to maintain resident well-being. The company's adaptability became a hallmark of its strength, positioning it not just to endure disruption, but to thrive in its wake. The invaluable lessons, reinforcing the importance of strategic planning and resilience have become the foundational principles that continue to guide the company's growth.
Staying Ahead of Industry Trends
The future of senior care is evolving—and Build Senior Living is already ahead of the curve The company streamlines operations through automated systems, enabling its teams to focus on high-quality resident care. Data analytics inform strategic decisions, which enable to further enhance services and predict market trends. Moreover, the facilities integrate telehealth, targeted memory care programs, and smart home features to elevate the living experience. High-speed internet access within the premises ensures residents stay connected with their family and digital resources.
By continuously investing in technology, Build Senior Living creates a seamless, enriched environment where seniors can thrive. The company is also
investing heavily in workforce development and training, recognizing that empowered and compassionate caregivers are the cornerstone of great communities.
Sustainability, Social Impact, and a Human-Centered Ethos
Build Senior Living is deeply committed to corporate responsibility—not just within its communities but in the larger world it inhabits. The company integrates eco-friendly materials and energy efficient practices into its developments. Ethical sourcing and community partnerships ensure that it operates with integrity while making a meaningful impact.
Shahid says, “Beyond environmental initiatives, we support workforce development programs and champion diversity with purpose; we foster longterm sustainability – benefiting not only our residents but also the broader communities we serve.”
Looking Ahead
As Build Senior Living approaches its next chapter, its ambitions are as bold as its values are grounded. The company aims to become the largest privately owned assisted living provider in the United States.
New developments will continue to reflect the company's core pillars: community, innovation,
compassion, and excellence. And as regulatory landscapes evolve and resident expectations rise, Build Senior Living remains steadfast in its mission to lead the transformation of senior care The road ahead is one of growth, impact, and continued leadership in senior housing.
Shahid Imran: A Leader with Vision, Empathy, and Drive
At the heart of Build Senior Living's success is Shahid Imran—an entrepreneur with a deep understanding of business, healthcare, and humanity. His story—from a 16-year-old boy from Pakistan, learning English while putting himself through college, to a visionary CEO transforming senior care—is a
powerful reminder that leadership is not about titles. It's about service, impact, and purpose
Through every community built, every caregiver trained, and every life touched, Shahid continues to redefine what's possible in senior living, creating spaces not just for aging, but for thriving. And in doing so, Build Senior Living is turning into a movement toward a more compassionate and empowered future for our elders.
MPS MERCHANT SERVICES GROUP INC.
Redefining Fintech for Communities and the Future
In an industry driven by technological advancements and rising demand for digital financial services, MPS Merchant Services Group Inc. is proving that the smartest innovations are those grounded in mission, inclusivity, and human impact. Behind this visionary enterprise is Dr. Sarah Sun Liew, a leader whose remarkable career bridges entrepreneurship, education, politics, and social transformation.
Founded in 1996, MPS Merchant Services began with a straightforward mission: to help small businesses navigate the complexities of payment processing. However, under Dr. Liew's leadership, the mission quickly evolved into a multifaceted ecosystem that integrates payment processing, banking solutions, education, legal consulting, and real estate services, all under one umbrella.
Today, MPS Merchant Services is a platform for change and transformation that empowers businesses of all sizes.
A Mission Rooted in Merchant Empowerment
In the mid-90s, many merchants faced an uphill struggle when it came to accessing affordable and reliable payment solutions. Steep fees, limited transparency, and a lack of financial literacy about credit card processing created a cycle of dependence and disadvantage.
Dr. Liew recognized this gap and built a business model that went beyond processing financial transactions. MPS offered education, access, and trust. Dr. Liew recalls, “We built a company that not only offered better rates but also educated merchants on the value of financial tools.”
The early years weren't easy for the company. Entering a saturated market with limited awareness required relentless outreach, community building efforts, and a deep understanding of the people and business MPS aimed to serve. However, Dr. Liew's approach to
Dr. Sarah Sun Liew, CEO & Founder
combining cutting-edge technology with personalized services and financial education set MPS apart right from day one Fintech Meets Humanity
So, what is it that makes MPS uniquely smart in today's business landscape?
It's the ability to seamlessly integrate financial technology with human-centric services, Dr Liew says. She adds, “Our adaptability and foresight in embracing blockchain, AI, and cybersecurity trends make us pioneers in building trust, efficiency, and scalability for clients globally.”
From blockchain-enabled transactions to PCI-compliant solutions, MPS has continually evolved to meet the needs of businesses in this digital-first world. But it's not just the technology, it's the ecosystem that surrounds it. Dr. Liew says, “Our innovation lies in creating an ecosystem where clients can access bundled services—simplifying operations and improving efficiency”
MPS is known for comprehensive payment processing solutions, including credit card terminals, POS systems, virtual gateways, and e-commerce integrations. Beyond fintech, its services span real estate management, legal consulting, immigration services, and education through Liberty Institute of Technology University.
Innovation with Purpose
Innovation is often used as a buzzword within organizations and industries, but at MPS, it is embedded into the very core of its culture and services. Recently, the company launched Meridian Payment System, a blockchainpowered platform enhancing transaction security and transparency. MPS has also expanded globally, partnering
with fintech giants like Worldpay, VANTIV, NPS, and leading banks, providing seamless cross-border services. Its workforce training programs for entrepreneurs and displaced workers, in partnership with major corporations, have empowered hundreds to reskill and thrive in the digital economy. The company is also investing in AI tools to offer predictive analytics for merchants, helping them forecast trends and
optimize sales. By leveraging blockchain, which is a crucial part of its Meridian Payment System, MPS enhances transparency and reduces fraud. MPS is also embracing the growing area of green fintech, ensuring that its platforms and services are energy-efficient, sustainable, and align with global ESG goals.
Navigating Disruption with Faith and Agility
The past few years have tested businesses in unprecedented ways. The COVID-19 pandemic, economic instability, and digital disruption could have derailed organizations that were less prepared. But adaptability being its core strength, MPS turned adversity into opportunity.
Dr. Liew shares, “During the COVID-19 pandemic, we swiftly pivoted to offer contactless payment solutions, e-commerce support, and financial literacy webinars for struggling businesses. Economic downturns have taught us resilience, prompting diversification into real estate and legal consulting.” This adaptability, she emphasizes, comes from a combination of practical agility and faith-driven leadership – a principle that has guided her work across sectors and continues to keep MPS aligned with both market needs and its mission.
Social Impact at the Core
MPS operates on a belief and mission that extends beyond
profit – it champions business as mission (BAM). This belief is brought to life through the Meridian Wish Foundation, the company's philanthropic arm that supports entrepreneurship, job training, and community development.
“We run scholarship programs for underprivileged students, and our fintech solutions promote financial inclusion, enabling small businesses and minority-owned enterprises to thrive,” Dr. Liew says. Through its education arm, Liberty Institute of Technology University, e-learning platforms and AI-based curriculum personalization are leveraged to ensure students and professionals receive cuttingedge and relevant training.
Looking Ahead: Scaling a Movement
As MPS approaches its 30th anniversary in 2026, Dr. Liew's vision shows no sign of slowing. One of the most ambitious goals of the company for the future is to franchise its business model globally, expanding the reach of Liberty Bankcard, Meridian Payment System, and Liberty Institute of Technology University.
Additionally, MPS is also working on advancing blockchain-based government payment processing solutions to improve transparency and efficiency in public services. Perhaps the most inspiring goal is to train 10,000 entrepreneurs worldwide
by 2030, bridging the gap between fintech and social impact.
Dr. Sarah Sun Liew: Architect of a Purpose-Driven Fintech Ecosystem
Dr. Sarah Sun Liew is an accomplished entrepreneur, educator, pastor, and U.S. Senate candidate. With over 30 years of leadership spanning fintech, real estate, legal consulting, education, and nonprofit sectors, she is a visionary committed to empowering businesses and communities. An alumna of Harvard Business School, Kennedy School, and Graduate School of Education, and a student of Harvard Law School, she integrates deep academic knowledge with practical business acumen. Dr. Liew is also the founder of Liberty Bankcard, Liberty Press, Liberty Institute of Technology University, and Meridian Payment System, Meridian Institute of Technology University, Meridian Beverly Hills Investment and Legal Group and Meridian Beverly Hills Realty and Management.
Dr. Liew is redefining fintech not just as a service—but as a movement for empowerment. You can learn more about her at her official profile on Wikitia: www.wikitia.com/wiki/Dr._Sarah_ Sun_Liew
Contact Us: info@meridianwish.com OR 424-343-7025
E POWERED BENEFITS
Elevating Healthcare, Empowering Lives
E-powered Benefits, established in 2017 by a seasoned industry expert, emerged from a profound realization. After nearly two decades as a traditional broker, the founder recognized flaws in the compensation structure of the industry. Inspired by the wisdom of Charlie Munger, the founder aimed to realign incentives within the healthcare sector. Thus, E Powered Benefits was born and committed to transparent compensation and revolutionary medical plans.
David Contorno: Pioneering Transparency and Excellence in Healthcare
At the helm of E Powered Benefits stands David Contorno, an innovator, founder, and CEO committed to revolutionizing the healthcare landscape. From his formative years, David has been deeply engaged in the healthcare sector, earning accolades as "One Of America's Most Innovative Benefits Leaders" by Forbes for his tireless advocacy of transparency and opposition against oppressive practices within the industry.
A Champion of Change
For over two decades, David has been an unwavering champion, striving to effect meaningful change within the healthcare industry. His relentless pursuit of transparency and excellence has earned him recognition from prestigious entities like the World Healthcare Congress and Benefits Selling Magazine, where he was acclaimed as an Outstanding Benefits Advisor and Broker of the Year, respectively
Igniting Transformation Through Collaborative Consulting
At E Powered Benefits, David leads the charge in providing employers with navigable, understandable, and affordable health plans within the complex healthcare system. Through documentation of effective cost-saving strategies, he alleviates the financial burden on companies while simultaneously enhancing employee well-being.
His dedication to client success
David Contorno, CEO
empowers organizations with control and unlocks tremendous savings opportunities.
Establishing a Legacy
Beyond his professional endeavors, David is deeply committed to philanthropy, supporting causes dedicated to improving the quality of life for those affected by autism and fostering community-oriented initiatives. A devoted family man, David finds joy in cooking, traveling, and boating with his wife, Emma, and their four children in Davidson, North Carolina.
A Visionary Leader
David Contorno epitomizes excellence in the healthcare industry, driven by a mission to provide accessible, affordable, and understandable solutions for employers, thus catalyzing positive change. With his awardwinning expertise, inspiring approach, and philanthropic spirit, David continues to shape the future of healthcare, ensuring that both employers and employees receive the best possible solutions. As he aptly puts it, "It is not enough to just make it easier for employers to negotiate their healthcare benefits, but also to ensure that employees understand what they are getting. Only then can we provide the best possible solutions and help everyone.”
Company Offerings and Consumer Feedback
E Powered Benefits specializes in
crafting bespoke health plans for businesses of all sizes. These plans not only surpass existing offerings but also come at a fraction of the cost, typically 35% to 60% less than traditional alternatives. Consumer responses have been instrumental in shaping these offerings, ensuring they address the evolving needs of businesses and employees alike
Navigating Challenges
Challenges abound, particularly in dispelling misconceptions prevalent among Americans, especially employers. Combatting the false beliefs that healthcare providers profit from restricting claims and clarifying the distinction between healthcare and health insurance posed significant psychological hurdles. However, E-Powered Benefits persists in educating and enlightening its clientele.
Ethical Foundation and Work Culture
At the heart of E-Powered Benefits lies a commitment to integrity and empathy. The company operates with the welfare of the lowest-paid employees in mind, striving to shield them from financial hardships caused by inadequate health coverage. This dedication extends to ensuring that employers reinvest a portion of the savings garnered from EPowered Benefits solutions back into their employees' well-being.
Defining Success
For E-Powered Benefits, success
is measured by facilitating access to superior healthcare at reduced costs for all. Enabling individuals to afford life-saving medications without out-of-pocket expenses stands as a testament to this success. The unwavering commitment to a revolutionary model, coupled with a profound understanding of the intricacies of the U.S. healthcare system, has been pivotal in E Powered Benefits' journey
Unique Aspect
E Powered Benefits distinguishes itself through its transparent fee structure, exclusive reliance on client payments for medical plans, and its direct correlation of fees with substantial cost savings. "The Price We Pay" by Dr. Marty Makary serves as a beacon of inspiration for E Powered Benefits, guiding its mission to transform the healthcare landscape.
Future Outlook
In the coming years, E Powered Benefits envisions assuming a more prominent role in mentorship and leadership within the industry, further advancing its transformative agenda. The journey has been arduous, marked by challenges and triumphs. However, the rewards of making a tangible difference in people's lives fuel E-Powered Benefits' onward march towards a brighter, more equitable healthcare future.
LIFE FOR RELIEF AND DEVELOPMENT
Empowering Humanity, One Act of Compassion at a Time.
Dr. Hany Saqr, CEO of Life for Relief and Development, exemplifies passionate leadership, transforming the organization with heartfelt dedication. Founded in 1992 and headquartered in Southfield, Michigan, LIFE operates in 23 countries, positively impacting millions annually. Dr. Saqr's journey began with a medical degree in Egypt, followed by a master's and Ph.D. from Ohio State University. His career as a scientist and professor at OSU honed his empathetic leadership style. With extensive experience in founding and serving on non-profit boards, Dr. Saqr's tenure at LIFE over the past decade has been marked by significant success in global relief efforts.
A Moment When Dr. Saqr's Leadership Shone
There have been many times when Dr Hany Saqr's leadership has stood out. Most recently, his skills were crucial during the latest Gaza crisis. This crisis led to a rapid increase in food insecurity and starvation, posing immense challenges such as logistical issues, security risks, and the plight of thousands of displaced, injured, and suffering families. Dr. Saqr used his network to mobilize resources
and partners both in Gaza and abroad. He created new strategies to deliver targeted aid efficiently and safely to Gaza communities.
Thanks to his tireless efforts, LIFE was one of the few organizations able to provide critical aid to displaced families in Gaza. The aid included bread for 200,000 people, 100,000 hot meals, 40,000 food baskets, 15,000 bags of fresh vegetables, 55,500 bags of flour, 5.2 million liters of clean water from a solar-powered filtration system, 2,000 hygiene kits, 7,000 blankets, 3,600 water bottles, 18 truckloads of supplies, 3 medical convoys, 2,000 winterized tents, 100 toys, and 1,000 winter coats for children.
How Does Dr. Saqr's Organization Impact Society?
LIFE provides humanitarian aid and relief to vulnerable populations worldwide Founded on the principles of compassion, integrity, and equality, LIFE strives to alleviate suffering and promote dignity among those affected by crises, whether caused by conflict, natural disasters, or socio-economic challenges. LIFE supports over 13,000 orphans globally through its Orphan Sponsorship Program, offering
Dr. Hany Saqr, CEO
essentials like food, shelter, and education. Events like the Global Orphan Party bring joy to these children, showing them, they are cherished and valued.
LIFE's Emergency Relief Program responds quickly during disasters, providing clean water, food, clothing, hygiene products, bedding, and shelter. In 2021, LIFE assisted in 432 catastrophic events worldwide. Recognizing the lack of essential health services, LIFE provides medical donations, establishes clinics, and upgrades healthcare facilities. The 'Here to Hear' project helps the hearing impaired with ear exams and hearing aid fittings. In 2023, LIFE distributed $8.5 million worth of medical supplies globally
LIFE also focuses on clean water solutions, which are essential for health and prosperity. By building wells and using purification technology, LIFE has provided safe drinking water to many, including in Gaza. To date, LIFE has built nearly 300 water wells worldwide Through its Education Program, LIFE provides school supplies, builds schools, funds operational costs, sends books to needy schools, and offers scholarships, ensuring every child has access to education.
LIFE's Community Development Program builds infrastructure like community centers, medical clinics, schools, and water wells, creating self-sustaining environments that empower underdeveloped communities. The Family Assistance Program supports vulnerable single mothers and disabled heads of households by providing essentials like food, clothing, hygiene kits, shelter, education, and employment opportunities.
LIFE's Winter Relief initiative offers warmth to displaced and vulnerable communities with clothing, blankets, heating oil, and coats. LIFE provides food and gifts to struggling families during holidays, supporting over 6 million people in 2022. For refugees displaced by conflict, persecution, violence, or disasters, LIFE offers essential support, including food, water, healthcare, housing, and education, to help them rebuild their lives and find stability. LIFE's diverse programs significantly impact millions of lives every year, driven by the power of human empathy and the desire to improve living standards and potential for those in need.
What does Dr. Saqr's typical day as CEO entail?
Throughout his day as CEO, Dr. Hany Saqr engages in a dynamic mix of activities crucial to overseeing Life for Relief and Development. Starting with an early espresso, he reviews urgent priorities and decisions. Meetings with senior management follow, focusing on project updates and resource strategies. The morning continues with virtual sessions involving teams like media, projects, and public relations, ensuring progress and collaboration.
Afternoons often involve discussions with international partners, donors, or officials to secure funding and advocate for humanitarian causes. Strategic initiatives, financial reviews, and public engagements fill his postlunch schedule, correspondence, and preparation for board meetings. Dr. Saqr remains accessible to his team, offering guidance and addressing crises, embodying effective leadership in the humanitarian field.
How Did Dr. Saqr Handle Leadership Challenges?
One of Dr. Hany's toughest challenges as CEO was balancing expectations and responsibilities while fostering team unity. Balling's long-term strategy, which had daily operational needs, initially presented a significant learning curve. To overcome this hurdle, he prioritized effective communication, listening to team perspectives while clearly outlining goals and expectations. Building trust and empowering team members to take ownership of their roles were crucial in aligning efforts toward shared objectives.
Fortunately, many LIFE staff members are deeply committed to their humanitarian mission. They actively chose this career path to make a positive impact globally, which facilitates finding common goals and values. This shared dedication has been pivotal in advancing the organization's passion and productivity.
How Does Dr. Saqr Balance Personal and Professional Life?
Dr. Hany Saqr balances his commitment to family and his demanding role in humanitarian work with dedication and grace. While he cherishes moments with his loved ones and enjoys occasional vacations, his family understands the urgency of his work, particularly in responding swiftly to global disasters like floods. Despite his busy schedule, Dr. Saqr ensures daily connection with his family and regular shared meals, valuing these times for bonding.
As a leader, he exemplifies handson engagement with his team, actively participating in meetings,
listening attentively to ideas, providing constructive feedback, and implementing effective strategies. Dr. Saqr encourages an inclusive and supportive work environment where every team member feels empowered to contribute, ensuring that LIFE for Relief and Development continues to excel in its humanitarian efforts.
How Does Dr. Saqr Handle New Ideas for the Organization?
When faced with new or unpopular ideas that could benefit the organization, Dr. Hany Saqr assesses them against strategic goals, organizational values, potential impact, and risks. He consults stakeholders, promotes open dialogue, and may pilot the idea to gather additional information. Dr. Saqr stresses transparent communication and careful decision-making to evaluate feasibility, prioritizing innovation and organizational progress while managing potential challenges.
What Values and Culture Define LIFE for Relief and Development?
Integrity forms the bedrock of LIFE for Relief and Development's operations. The organization believes in earning and maintaining trust through transparency and accountability. They ensure that every stakeholder, from donors to beneficiaries, can access their records, financials, partnerships, and ongoing projects.
This commitment to openness extends to sourcing high-quality resources at the best prices for their beneficiaries, ensuring that every contribution makes a meaningful impact. This dedication has built long-term donor relationships, with supporters becoming lifelong contributors to LIFE's humanitarian
mission, driving the organization's significant growth.
Compassion is another cornerstone at LIFE, guiding their approach to addressing individual needs with dignity and empathy during crises. It fuels their team's dedication and unity, as many in the organization are driven by a profound desire to make a positive difference in people's lives. Collaboration is equally vital at LIFE, fostering partnerships with local communities, governments, and other organizations. Internally, it promotes teamwork morale and enhances their collective ability to reach and support more individuals in need worldwide.
What is Dr. Saqr's Approach to Technology and Innovation?
Technology plays a pivotal role in shaping the future, impacting every aspect of daily life and promising continued transformation in the years ahead. Recent advancements in humanitarian technology have been remarkable, and LIFE for Relief and Development is committed to leveraging these innovations to their fullest extent.Advanced data analytics, such as satellite imagery, empower NGOs to make well-informed decisions and efficiently distribute aid, especially in remote or conflictprone regions. Artificial Intelligence (AI) enhances humanitarian efforts by processing vast datasets to predict and prepare for future crises, offering insights based on past successes and failures.
Drones have emerged as invaluable tools for disaster management and resilience-building, facilitating rapid data collection and aid delivery in inaccessible areas due to roadblocks, adverse weather, or conflict. The advent of 3D printing
has revolutionized humanitarian aid by enabling the production of customized assistive devices like prosthetics and desks. This technology empowers communities to create essential tools locally that were previously inaccessible
Dr. Hany Saqr emphasizes the critical role of technology in humanitarian work, stating, "As we look ahead, integrating these innovations is essential. They are not just about efficiency but also about enhancing compassion and effectiveness in every humanitarian endeavor”
What Book Inspires Dr. Saqr and LIFE's Culture?
Dr. Hany Saqr, despite his busy schedule, values reading. One of his favorite books is "Originals" by Adam Grant. This book explores how innovators champion new ideas and navigate challenges. It emphasizes recognizing good ideas, building alliances, and promoting cultures that encourage constructive dissent, reflecting LIFE's commitment to feedback and open communication.
Dr. Saqr's Future Plans for LIFE's Growth
LIFE has experienced significant expansion, with operations now spanning all 50 U.S. states and new offices in Yemen, Kenya, Malaysia, and Somalia. Dr. Saqr intends to sustain this momentum by seeking registration in Lebanon and the U.K. and potentially expanding into Bosnia and Ukraine. His vision is for LIFE to grow comprehensively, enhancing its global footprint to deliver effective aid to more people worldwide
EI4CHANGE LTD
Elevating Emotional Intelligence with Interactive, Innovative Learning
Robin Hills, who holds an honorary doctorate in psychology, has over 40 years of experience in business, helping leaders improve their performance by becoming more self-aware and understanding others better. He is the Director of Ei4Change, a company that offers training and coaching focused on emotional intelligence, positive psychology, and neuroscience.
Ei4Change's advanced programs in emotional intelligence are accredited by The Institute of Leadershi. Robin is also registered with the British Psychology Society as a Test User for Occupational Ability and Personality (Levels A and B) and uses various profiling tools to assess personality traits, behaviors, and emotional intelligence.
The spark behind Ei4Change's idea
Robin Hills has always been passionate about helping people develop and make the most of any situation. When he faced redundancy, he decided to
use his skills and experience in a new way by creating Ei4Change. Instead of relying on traditional employment, which often demands specific qualifications and perceived experience, Robin believed in his determination and self-confidence. He knew that these factors were not obstacles to starting and growing a successful business that focused on his strengths.
Ei4Change's offerings and consumerdriven evolution
Ei4Change offers a wide range of online courses focused on emotional intelligence, reaching over half a million students in more than 200 countries. These courses are designed based on real-world experience and address current business challenges. They provide practical tools and techniques that participants can start using right away. Ei4Change's commitment to relevant and actionable content has made it a leader in emotional intelligence education worldwide.
Robin Hills, Director
Ei4Change's early challenges and their solutions
Robin Hills started Ei4Change during the Great Recession of 2008 to 2009. While cash flow was a concern, the biggest challenge was establishing the business and finding clients interested in the training programs. With no track record and many organizations having limited budgets for training, it was difficult to gain traction. In the early stages, the focus was on networking with a wide range of people to become known, build relationships, and offer support. When a networking group didn't exist, Robin created one, which helped to expand contacts, gain knowledge, and build credibility for Ei4Change.
The ideals shaping Ei4Change's work culture and ethics
Like any successful company, Ei4Change's culture is the foundation of its success. It influences team morale, motivation, and collaboration with both the team and clients, affecting productivity and innovation. Ei4Change values open communication recognizes and rewards contributions, and promotes a sense of purpose and belonging. By embracing diversity and inclusion, the company acknowledges the importance of each individual, regardless of background. This approach brings a variety of perspectives, fosters creative problem-solving, and drives greater innovation.
How does Ei4Change define success, and what factors contribute to it?
Success is about identifying what matters most and working towards achieving personal goals and aspirations. For Ei4Change, this means creating a meaningful impact and contributing positively to the world. Like many organizations, Ei4Change's success relies on delivering quality results that meet customer needs. The company uses its skills and capabilities to adapt to market changes while prioritizing ethical practices, environmental responsibility, and social impact.
Additionally, Ei4Change was well-positioned to benefit from the Covid pandemic. When the pandemic began, people sought online ways to develop their skills, and Ei4Change already offered several online courses. This unexpected opportunity underscored the importance of leveraging factors that contribute to success and making the most of available opportunities.
The unique aspect of Ei4Change
With emotional intelligence gaining recognition as a key skill for workplace success, Ei4Change provides a convenient way for people to learn and develop these skills, no matter their location or schedule Emotional intelligence can be complex, involving the understanding of how emotions
affect decisions and relationships. Ei4Change addresses this by focusing on practical applications rather than just theoretical concepts, helping participants build real-world emotional intelligence skills. Their courses are filmed in 1080p HD with clear audio and captions for non-native English speakers and the hard of hearing.
Documents are available online and comply with ADA/Section 508 standards for those with visual impairments. Interactive quizzes enhance the learning experience, making the courses inclusive and engaging. They are designed for anyone looking to improve skills in leadership, teamwork, communication, stress management, mindfulness, critical thinking, and decisionmaking, among others.
A book that inspires Ei4Change's success
There are many good books on emotional intelligence that delve into the topic in detail, but some can be quite academic and leave readers asking, “so what?” One of the standout books on emotional intelligence is Steven Covey's “The Seven Habits of Highly Effective People.”
Published a few years before emotional intelligence became widely recognized, this book offers practical insights and strategies that remain highly relevant today. Covey's work emphasizes the importance of personal and interpersonal effectiveness, which aligns
closely with the core principles of emotional intelligence. His ideas about habits and effectiveness continue to inspire and guide those looking to improve their emotional and professional skills.
Ei4Change's future vision
The demand for online courses is growing and changing. In the coming years, Ei4Change plans
to improve the user experience by adding more gamification and making the courses more interactive. They are also incorporating AI tools in useful ways to enhance the learning process. Additionally, Ei4Change is working on creating supportive communities where participants can ask questions, share experiences, and learn from each other. This focus on interaction
and support aims to make the learning experience more engaging and effective.
STABLE ROAD FOUNDATION
Making an Impact Around the Globe
Stable Road Foundation, established in 2017 by Ed Freedman, the founder and former chairman of Total Merchant Services, is a philanthropic organization dedicated to making a positive impact on communities worldwide. Freedman brings his passion for helping people to the foundation, aiming to empower individuals and communities to reach their fullest potential. He is an avid kitesurfer, cyclist, and yogi.
The Genesis of Stable Road Foundation
Ed Freedman's inspiration for creating the Stable Road Foundation came from a desire to support children and families in achieving their dreams. Fueled by a commitment to creating positive change at home and abroad, he envisioned projects that would benefit communities in specific, concrete ways. The foundation's motto, "Feel the impact," reflects its mission to provide essential resources like power, clean water, and education to help communities thrive
Diverse Offerings and Responsive Solutions
Stable Road Foundation provides tailored solutions to address community needs both at home and abroad. Through hands-on volunteering and financial support, the foundation collaborates with trusted partners with a proven track record of making a meaningful impact. Community responses over the years have shaped the foundation's offerings, emphasizing the importance of flexibility and responsiveness to unique local needs.
Navigating Challenges and Building Partnerships
In the early days, Stable Road Foundation faced the challenge of addressing an overwhelming amount of global needs with limited resources. The key to overcoming this challenge has been the foundation's strategic partnerships with local organizations that provide on-the-ground expertise in addressing local challenges. These
Ed Freedman, Founder
partnerships unlock enormous amounts of expertise, resources, and community support, significantly expanding the foundation's impact.
Cultivating a Strong Work Culture and Ethical Values
The foundation's work culture is built on the principles of making long-term commitments to partners and the communities they serve. Stability and consistency are core values, and the foundation takes a proactive, hands-on role in its projects and keeps its commitments for the long haul. The team at Stable Road Foundation believes in putting values into action, getting involved, and making a tangible difference.
Defining Success and Consistency in Values
Ed Freedman defines success as helping individuals reach their maximum potential in life. While recognizing that success varies from community to community, he emphasizes the importance of consistency and staying true to one's values. The foundation's commitment to consistency and follow-through has been instrumental in its success.
Contributing Factors to Success
Stable Road Foundation attributes its success to consistency, reliability, and a steadfast commitment to its promises. The foundation's partners trust that when they
collaborate with Stable Road Foundation, commitments will be honored, and actions will align with words. This level of trust has been pivotal in building lasting relationships and achieving meaningful impact.
Uniqueness: Valuable Partnerships and Long-term Dedication
Two distinguishing features set Stable Road Foundation apart: its ability to form valuable partnerships and its dedication to long-term projects. The foundation actively engages communities, ensuring mutual investment and commitment. This unique approach fosters a sense of shared responsibility, making the foundation's initiatives more impactful and sustainable
The Power of Meditation
Ed Freedman draws inspiration from his daily transcendental meditation (TM) practice. Since being introduced to the practice by the David Lynch Foundation ten years ago, Freedman has consistently practiced TM twice a day. He finds that the practice unlocks deep sources of wisdom that can be applied in a wide variety of situations.
Future Outlook: Expanding Programs and Global Footprint
Stable Road Foundation envisions continued expansion, with a focus on developing more hyperlocal programs and
initiatives to support communities on Maui, as well as ambitious projects in remote locations around the world. The foundation aims to address the increasing needs of people both at home and abroad, extending its reach to make a positive impact on a larger scale
Reflecting on the Journey: Impact-driven Fulfillment
Ed Freedman describes the journey of Stable Road Foundation as fulfilling, driven by the ability to feel the impact. The foundation's work creates a virtuous cycle, where each positive deed inspires the next. Despite the challenges, the ongoing journey is charged with a sense of purpose and a commitment to making a meaningful difference in the world.
Stable Road Foundation, under the leadership of Ed Freedman, stands as a beacon of positive change, demonstrating the power of collaboration, consistency, and a commitment to long-term impact. As the foundation continues to evolve, it remains dedicated to its mission of empowering people and communities to become the best versions of themselves
