to watch 2025
The Heart Behind Zelli of Sweden AB:
MADELEINE JARL'S
Story of Soulful Design and Emotional Luxury
Madeleine Jarl, Founder & Creative Director
Editor-in-Chief
Christina Todd
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Daniel Shelby
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Joseph Edward
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George Hagen
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Calvin Lloyd
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12 Madeleine Jarl
The Heart Behind Zelli of Sweden AB:
MADELEINE JARL'S
Story of Soulful Design and Emotional Luxury
When one woman dares to be herself, it inspires others to do the same.
– Madeleine Jarl, Founder &
Creative Director
At a time when fast fashion and fleeting trends dominate, Zelli of Sweden AB stands apart by offering something rare – jewelry created not just to be worn but to be felt. At the heart of this purposeful design philosophy is Madeleine Jarl, Founder & Creative Director, whose journey has been anything but conventional. From the runways of Paris to the quiet strength of motherhood, Madeleine has woven her life experiences into
brands that speak to authenticity, emotional connection, and lasting beauty
Her story is one of courage, creativity, and quiet rebellion –proof that you don't need to shout to make a statement.
A Dive into Purposeful Creation
Madeleine's story begins as a competitive diver on the edge of a springboard in Sweden, where
she discovers the courage to leap, both literally and metaphorically. She learned early about discipline, courage, and the exhilaration of stepping into the unknown. That spirit carried her to Paris at 19, where she modeled with iconic brands like Dior and Lancôme before she created her own commercial agency with focus on Travel Retail. Yet it was the birth of her twin daughters, Kenza and Ellin, that ignited her true calling.
Madeleine wanted to create something that captured the love and strength they brought into her life, and ZAZA&LILI, which gracefully carries her daughters names, was born in 2015. Four years later, she introduced MÄN, a minimalist collection for men, capturing the strength of simplicity and quiet sophistication. Today, under the umbrella of Zelli of Sweden AB, both brands echo a commitment to emotional design, ethical values, and timeless craftsmanship.
To get a deeper glimpse into the philosophy that guides Zelli of Sweden, we asked Madeleine to share her thoughts on leadership, creativity, resilience, and the heart behind her designs.
What challenges have shaped you into the leader you are today?
Starting a business without a formal education in business was daunting. I wore every hat—designer, accountant, marketer, logistics coordinator—while raising two children. The biggest challenge was the pandemic. With the collapse of travel retail, I faced what could have been the end of my business. But I leaned into collaboration, stayed flexible, and trusted my intuition.
Another challenge has been navigating situations where I didn't always have the right tools or formal education. I had to
learn everything by doing—step by step, through trial and error. It wasn't so much about being a woman but about feeling unprepared for certain moments and having to catch up quickly. Over time, self-learning, resilience, and patience became my strongest allies, and I discovered that leading with calm determination and intuition can be just as powerful as any title or degree
How would you describe your leadership style and core values?
My leadership is intuitive, collaborative, and deeply human. I believe strength doesn't have to be loud. I value trust, give my team creative freedom, and nurture a work culture rooted in kindness, humility, mutual respect, and shared growth.
At my core, I value integrity, emotional connection, and balance. I lead and create in the same way I live—ethically, thoughtfully, and always from the heart. I believe in conscious creation, in crafting with care and purpose. Every piece is designed not just to follow trends but to carry lasting meaning and quality. I want the objects I make to feel like quiet companions—timeless, personal, and made to be cherished for years to come.
What accomplishment are you most proud of so far?
My daughters are my absolute pride and joy, and they inspire
my creations every day. Building ZAZA&LILI—and later MÄN—from scratch is also something I hold close to my heart. Not only because of the creative expression it has allowed me but because it has remained rooted in meaning and family. Seeing my daughters inspire a brand that now touches women around the world is deeply fulfilling.
I'm also proud that MÄN was awarded Best Men's Bracelet Brand – Scandinavia in the LUX Global Excellence Awards 2024, and more recently honored with Men's Accessory Brand Of The year 2025 by the Corporate LiveWire. It's proof that dedication, creativity, and integrity can lead to both emotional and industry recognition.
On a more personal level, returning to competitive springboard diving as a master after many years—and winning gold medals in all my individual events at the 2019 World Championships—was incredibly meaningful. It reminded me that it's never too late to reconnect with a passion and pursue it with courage and commitment. That moment, just like building my brands, was a celebration of inner strength and perseverance
What does being an 'inspiring woman' mean to you personally?
To me, being an inspiring woman means being true to yourself—even when it's not easy
or clear what that means. I don't always know exactly who I am, but I'm always seeking honesty, meaning, and human connection. I try to respect other people's paths as much as I respect my own.
It's also about not being afraid to make mistakes. I've learned by doing—by trying, falling, and learning as I go. Inspiration isn't about perfection. It's about authenticity and the quiet strength that comes from simply continuing with an open heart.
How do you support or empower other women in your industry or community?
I support other women by sharing my story—honestly and without filters. I believe vulnerability is a form of strength, and I hope my experiences encourage others to trust their own voice.
Through ZAZA&LILI, I try to create jewelry that helps women feel seen and celebrated. While I haven't had the time to engage fully with larger communities—since I've been handling so much on my own—I offer guidance when I can, and I aim to create a ripple effect through my work. When one woman dares to be herself, it inspires others to do the same.
What are your goals or exciting plans for 2025?
For ZAZA&LILI, I'm working on an entire new dynamic image of the
Madeleine, In Her Own Light
Madeleine Jarl's identity defies labels, but her essence is unmistakable: thoughtful, grounded, and quietly powerful. Whether she's designing a bracelet or mentoring a young creative, she brings the same philosophy of creating balance with passion and resilience.
Through Zelli of Sweden AB, Madeleine isn't just creating jewelry. She's building a movement – a reminder that authenticity is the truest form of luxury.
brand with new collections and deeper storytelling—sharing more of the inspiration and emotional narrative behind each piece. For MÄN, we're expanding into silver and steel collections, which will broaden our offering while staying true to the brand's minimalist, timeless spirit.
I'm also exploring international partnerships and seeking aligned collaborators who share my vision of creating beauty with heart, honesty, and purpose
What advice would you give to the next generation of women leaders?
Don't wait to feel “ready”. If you have a vision, start—learn as you go. Trust your intuition, stay curious, and know that mistakes
are part of the journey. Every challenge holds a lesson, and every step you take builds your strength.
Don't be afraid to take up space with softness, to lead without shouting, and to define success on your own terms. And most importantly, stay connected to your values and your heart. Remember: perfection isn't the goal—authenticity is. And if you ever doubt yourself, ask: Would I want my daughter to hold back her light? If the answer is no, then don't hold back yours.
Model. Diver. Mother. Entrepreneur. Artist.
Cizzle Bio, Inc.
In a world where cancer remains a leading cause of death and a significant health challenge worldwide, Cizzle Bio, Inc. is pioneering a future where early detection could mean the difference between life and loss. Founded in 2024 and headquartered in San Antonio, Cizzle Bio is bringing new hope to patients with cuttingedge, minimally invasive diagnostic tests, designed not just to detect cancer early, but to make that detection accessible and affordable for all.
Cizzle Bio's mission to detect cancer when it is most treatable and survivable is deeply rooted in the vision of its Chairman and CEO, Bill Behnke
A seasoned healthcare leader, Bill's personal and professional journey has shaped Cizzle Bio's path forward as a biotech firm driven by both impact and innovation.
A Mission Born from Urgency
Cizzle Bio was founded to solve a problem that has plagued cancer care for years—diagnosis often comes too late for effective treatment. The company is focused on advancing innovative biomarker blood tests that are accurate and clinically practical. Its flagship product, the CIZ1B lung cancer test, is based on over two decades of research into the CIZ1 gene at the University of York, led by UK-based Cizzle Biotechnology. Cizzle Bio was established to bring this transformative test to patients in the United States.
The company was founded to address one of the most urgent and unmet needs in global healthcare—the early detection of cancer, when it is most treatable and survivable. Cizzle Bio is focused on advancing innovative biomarker blood tests that
Bill Behnke,
We had the pleasure of interacting with Bill Behnke to gain his insights on the evolving landscape of early cancer detection, the company's breakthrough innovations, and the guiding principles behind its ascent in the biotech industry. Below is an excerpt from our conversation.
are accurate, minimally invasive, and clinically practical.
The company's flagship lung cancer test detects a unique protein variant in the blood, called CIZ1B, that is highly associated with early-stage lung cancer. It can identify early disease using a simple blood draw, helping clinicians detect cancer at Stage 1, before it spreads to other parts of the body, and when five-year survival rates are significantly higher. “Cizzle Bio holds exclusive licensing rights to the proprietary test, including the IP (Intellectual Property), in North America and the Caribbean, and our test has been granted six international patents, with several other patents pending,” says Bill.
Building on this approach, Cizzle Bio has licensed and is preparing to launch DEX-G2, a highly accurate blood test for early detection of gastric cancer, also known as stomach cancer, developed from decades of research by a renowned scientist now at the City of Hope Comprehensive Cancer Center DEX-G2 combines cell-free and exosomal miRNA biomarkers and demonstrated 95% sensitivity for early-stage disease in a multicenter clinical trial.
How does your company contribute to the competitive global platform at large?
We are contributing to the global healthcare landscape by
commercializing diagnostic tools that can save lives through earlier detection. Our lung cancer test is being further validated at top-tier institutions like Moffitt Cancer Center and UT Health San Antonio MD Anderson, and we have launched our first international partnership with Doctors Hospital in the Cayman Islands. A recent study by a noted healthcare economist, accepted as an abstract at the 2025 American Society of Clinical Oncology (ASCO) Annual Meeting, showed that using our test to screen patients in the at-risk Medicare population could save the Medicare program $518 million annually.
As mentioned earlier, we are also advancing our gastric cancer test, DEX-G2, licensed from the City of Hope Comprehensive Cancer Center, which detects cancer with 95% sensitivity using miRNA biomarkers. These innovations reflect our commitment to rigorous science and global impact.
How tough was it to start? How did you manage to overcome them and move forward?
Launching our business was made efficient by licensing our tests from world-class researchers who delivered scientifically sound products ready for commercialization. Even so, bringing a diagnostic innovation to market has inherent challenges, such as laboratory validation requirements and ensuring physician access.
What is integral to our success is our experienced leadership team—including veterans from Genentech, Eli Lilly, Moffitt Cancer
Center, and Cogent Healthcare—as well as close collaboration with leading scientists. We are built on two pillars of influence: lifesaving diagnostics and a team dedicated to their impact. We have also stayed focused on one simple but powerful mission—saving lives through earlier detection.
In addition to contributing towards economic growth, do you think companies should also focus on social responsibilities?
Absolutely. At Cizzle Bio, social responsibility is central to our mission. We are working to democratize access to early cancer detection, ensuring that lifesaving technologies are not limited to those in urban centers or academic medical institutions. Barriers to care, including geographic access, cost, and limited awareness, lead to delayed diagnoses and worse outcomes for cancer patients. By developing accurate, minimally invasive, and affordable biomarker blood tests, we aim to bridge those disparities and make early detection a routine part of care, regardless of zip code, income, or insurance status.
We believe companies should play an active role in addressing health equity, and our work is rooted in the idea that early detection should be available to everyone
How important is social media in building an influential business today?
Social media is critical for education, awareness, and trustbuilding. We use it to share science-backed information with patients, providers, and investors
and to amplify voices from the medical community who believe in our mission.
Without employee success, company-wide success will be tough to obtain. How do you perceive this statement?
Employee success is foundational to a company's success. Our team members are not only skilled professionals but also ambassadors for our mission. We support them through flexible work environments, professional development opportunities, and a shared sense of purpose.
What role do innovation and technology play in scaling up a business?
They are the engine of growth for a business. Our innovations in biomarker science and laboratory technology are allowing us to bridge the gap between academic centers and routine primary care For example, our partnership with Tasso, a leader in at-home blood collection, will let patients access our CIZ1B test without leaving their homes.
A Vision Beyond the Lab
While innovation is the engine of Cizzle Bio, impact is its compass. The company's roadmap extends far beyond the two cancer types it currently addresses. Future plans include a broader suite of cancerspecific diagnostics, more global partnerships, and expanded reimbursement models to eliminate financial barriers.
“We want to change how the world thinks about cancer detection, not as a luxury reserved for those near
elite hospitals, but as a standard, simple part of primary care,” Bill asserts.
To make that vision real, Cizzle Bio is working with laboratory networks holding hundreds of payer contracts, expanding its policy advocacy efforts, and aiming to make early detection tests a scalable and effective solution across healthcare systems.
Bill Behnke: Shaping the Future of Cancer Detection
With over 30 years in healthcare innovation, Bill Behnke is no stranger to systems change. From founding and scaling physician-led organizations to advancing oncology research, his track record spans startups, policy, and clinical strategy. But his commitment to early detection is shaped by his own family's journey—his daughter, Ella, was diagnosed with lymphoma at just three years old. That experience, he says, “ignited a lifelong mission to make sure other families have better options, sooner”
Bill has served as a board member of the Leukemia and Lymphoma Society and currently sits on the ASCO Foundation's Conquer Cancer® Board. At Cizzle Bio, he brings together visionary leadership, professional expertise, and personal resolve to change the future of cancer care.
LIT AGENCY
In an age defined by rapid technological shifts and shrinking attention spans, LIT Agency has built its reputation on a simple conviction: brands with powerful stories deserve equally powerful advocates. Since 2015, the team has positioned itself not as a mere vendor, but as an extension of the brands it serves—fiercely selective, fiercely passionate, and fiercely committed to the long game. The result is an agency that helps clients move beyond visibility to something rarer: meaningful, measurable influence
The
Inception:
A Belief Worth Building Around
LIT Agency was born from years of watching promising companies struggle to find partners
who both understood and believed in their products. The founders saw a gap. Organizations needed an agency that combined strategic guidance with hands-on support. From day one, LIT positioned itself as the advocate at a brand's side, translating conviction into strategy and strategy into results. “We are here to amplify brands that matter,” the team says; a north star that guides every engagement.
A Market in Motion – and an Opportunity
The market today is fluid, fast, and unforgiving. Technology evolves in real time, while customer behaviors shift in a heartbeat, and attention spans are increasingly getting fragmented. For many, this chaos is a challenge; however, for LIT, it's an
Diane Markovski,
opportunity. “Brands today aren't built through one-way communication,” the agency notes. “They're built through conversation, connection, and community.”
Whether it's through digital campaigns, strategic storytelling, or targeted brand positioning, LIT Agency helps its clients cut through the noise and speak directly to the audiences that matter. The agency works in a space where data drives decisions and creativity drives results. With emerging platforms, influencer ecosystems, and AI reshaping the rules of engagement, staying ahead means staying flexible – and fearless. “The market is crowded, yes. But with the right strategy, the right voice, and the right partner, there's never been a better time to stand out,” says founder Diane Markovski.
What LIT Delivers Globally
LIT's contribution to the global platform is rooted in its ability to help brands define who they are, refine what they say, and engage audiences in ways that resonate across borders, cultures, and digital ecosystems.
• Integrated Marketing Campaigns: From concept to execution, LIT builds crosschannel campaigns that combine data-driven targeting with bold, creative storytelling.
• Brand Strategy & Positioning: The agency
helps clients articulate purpose, sharpen value propositions, and carve out distinctive space in crowded categories – especially in emerging or highly competitive industries.
• Digital & Social Media Marketing: Agile and platform-specific content strategies are crafted to drive engagement, loyalty, and conversion at scale.
• Influencer & Partnership Strategy: LIT aligns brands with the right voices to amplify reach and credibility, tapping into niche and global audiences alike
• Global Market Adaptation: Messaging and design are tailored to fit cultural nuances and consumer behaviors in key international markets, helping brands localize without losing their core identity.
In a hyper-connected world where perception is global from day one, LIT ensures its clients arrive with confidence and a competitive edge, wherever the conversation is happening.
The Early Climb: Earning the Right to Be Heard
Building a company in a hypercompetitive and fast-paced industry meant wearing many hats at once: strategist, creative, project manager, client relations, and more. The biggest challenge in the early days? – Trust. Convincing clients to take a chance on a new agency, before
the portfolio of big-name brands, required clarity of vision, quality without compromise, and a relentless work ethic.
Those long hours, setbacks, and uncertainties became LIT's forge. The team learned fast, stayed agile, and let their work speak for itself. Resilience, listening, and an unwavering sense of purpose shaped the agency's foundation and have remained its operating system ever since
Inside LIT: Defining Influence and Culture from Within
What makes a company truly influential? For LIT, it's not about chasing industry benchmarks or metrics. LIT believes that influence stems from clarity of purpose, the courage to adapt, and the ability to inspire trust. Diane quotes, “Whether it's through product, technology, or culture, influential companies push boundaries and shape conversations. They don't just follow the market—they move it.” LIT has consistently anchored its work in authenticity and empathy, helping brands not only be seen but also be believed.
This philosophy is mirrored internally. The work environment is intentionally built to foster creativity, collaboration, and accountability. The agency operates with a startup mindset –agile, fast-moving, and solutionoriented – while maintaining the structure and strategic focus of a seasoned agency. Every voice matters here, whether one is
leading a global campaign or pitching their first creative idea in a team brainstorm.
LIT's culture is equal parts highperformance and high support. There's a lot of collaboration and healthy feedback happening within the teams, and they hold each other to a high standard while also prioritizing mental clarity, respectful communication, and ongoing growth.
Innovation, People, and What's Next
For LIT, the growth and success of their employees have been central to the success of their agency. When employees thrive – professionally, personally, and creatively – they bring their best work, their passion, and their commitment every day. This fuels innovation, productivity, and ultimately drives the business forward. LIT has consistently invested in building an environment where curiosity is rewarded, mentorship is available, and new skills are encouraged.
The other pillars of LIT's success are innovation and technology that act as the twin engines driving scalable growth in the competitive marketplace. The agency sees innovation as the mindset that challenges the status quo, constantly seeking better ways to connect, create, and deliver value. Technology, meanwhile, provides the tools and platforms that make scaling possible, whether it's automating
Diane Markovski: Redefining Brand Influence in the Digital Age
Diane Markovski, founder of LIT Agency, brings over two decades of experience from Australia's leading media companies. Her passion for digital and social media has driven her to the forefront of evolving consumer behavior. Diane's vast expetise with publishers enables her to craft innovative marketing strategies that deliver proven ROI for clients. Her expertise has laid the foundation for the success of LIT Agency in the everchanging media landscape.
processes, analyzing data for smarter decisions, or expanding reach through digital channels.
Looking forward, LIT is expanding its capabilities in datadriven marketing, immersive storytelling, and emerging technologies like AI and augmented reality. It is also focused on broadening its global reach and partnering with brands across diverse industries and geographies to craft culturally relevant campaigns that resonate
worldwide. LIT is always exploring new avenues of growth and always asking how influence can be redefined for the next era of brand-audience relationships.
www.litagency.com.au
Build Senior Living
Success is measured not just by profit margins, but by the difference one makes in the lives of others. Abiding by this philosophy are a few purpose-driven organizations that are emerging as the true changemakers. It's within this powerful narrative of purpose-led enterprise that Build Senior Living stands tall, an organization built not around profit, but a deeply human mission: “Take care of those who took care of us.”
Build Senior Living is not just developing assisted living communities. It is reshaping the very philosophy of senior living in America. With a focus on personalized care, inclusive community building, and operational excellence, the company continues to give back in the most meaningful way
- by transforming the lives of seniors and empowering caregivers.
A Vision Rooted in Purpose and Passion
Founded in 2012 by Shahid Imran, Build Senior Living was born out of a deeply personal realization that seniors deserved more. More than standard care. More than clinical environments. More than aging in isolation. They deserve vibrant communities where their dignity is preserved, their lives are enriched, and their legacies honored.
A young boy who arrived in the United States at 16, Shahid Imran's journey is as inspiring as the vision he has brought to life. With a bachelor's degree in healthcare administration and a master's
Shahid Imran,
in business administration, Shahid first proved his business acumen by building a multimillion-dollar medical device company, only to sell it and devote himself entirely to a greater cause - creating exceptional senior living communities.
Today, as Managing Director and CEO of Build Senior Living, Shahid leads with a rare blend of entrepreneurial drive, healthcare expertise, and heartfelt commitment. Under his leadership, the company has grown exponentially, developing and managing over 30 communities by early 2023 and poised to reach nearly 40 by 2025.
Innovating the Future of Senior Housing
Build Senior Living is best known for developing premier assisted living and memory care communities under the Hampton Manor brand. Their facilities provide far more than a place to live; these are environments built with purpose, offering resort-style amenities, such as spas, theaters, and state-of-the-art wellness centers. Beyond infrastructure, the company innovates through personalized care plans, staff training, and technology integration, including telehealth services and smart home features.
But what truly sets Build Senior Living apart is its ability to develop communities from the ground up while continuously enhancing resident experiences.
In fact, every element of Build Senior Living's communities is designed to foster comfort, connection, and well-being. “We remain dedicated to advancing our services to meet the evolving needs of the aging population,” quotes Shahid.
Building with Cultural Intention and Operational Excellence
One of Build Senior Living's core strengths lies in its deep understanding of cultural and social needs of residents. The company takes pride in creating communities that foster a sense of belonging, where residents from diverse backgrounds feel seen, valued, and at home.
Operationally, Build Senior Living's excellence is reflected in its rapid yet strategic growth in recent years. Its ability to launch multiple communities across different states while maintaining uncompromising care standards is a testament to its operational efficiency and strong leadership The goal for Shahid has always been to build communities and not just buildings. Build Senior Living prioritizes home-like environments, where residents are empowered to live their best lives every day
Turning Challenges into Catalysts for Growth
Like every great organization, Build Senior Living's journey has not been without challenges. From the initial hurdles of navigating complex licensing requirements to overcoming
market skepticism, the early days demanded perseverance and resilience.
Perhaps the greatest test came during the COVID-19 pandemic, a moment that redefined the senior care industry. Rather than retreat, Build Senior Living responded with swift, strategic action: implemented robust safety protocols, leveraged virtual communication tools, and reinforced emergency preparedness measures to maintain resident well-being. The company's adaptability became a hallmark of its strength, positioning it not just to endure disruption, but to thrive in its wake. The invaluable lessons, reinforcing the importance of strategic planning and resilience have become the foundational principles that continue to guide the company's growth.
Staying Ahead of Industry Trends
The future of senior care is evolving—and Build Senior Living is already ahead of the curve. The company streamlines operations through automated systems, enabling its teams to focus on high-quality resident care. Data analytics inform strategic decisions, which enable to further enhance services and predict market trends. Moreover, the facilities integrate telehealth, targeted memory care programs, and smart home features to elevate the living experience.
High-speed internet access within the premises ensures residents
stay connected with their family and digital resources.
By continuously investing in technology, Build Senior Living creates a seamless, enriched environment where seniors can thrive. The company is also investing heavily in workforce development and training, recognizing that empowered and compassionate caregivers are the cornerstone of great communities.
Sustainability, Social Impact, and a Human-Centered Ethos
Build Senior Living is deeply committed to corporate responsibility—not just within its communities but in the larger world it inhabits. The company integrates eco-friendly materials and energy efficient practices into its developments. Ethical sourcing and community partnerships ensure that it operates with integrity while making a meaningful impact.
Shahid says, “Beyond environmental initiatives, we support workforce development programs and champion diversity with purpose; we foster long-term sustainability – benefiting not only our residents but also the broader communities we serve.”
Looking Ahead
As Build Senior Living approaches its next chapter, its ambitions are as bold as its values are grounded. The company aims to become the largest privately owned assisted
living provider in the United States.
New developments will continue to reflect the company's core pillars: community, innovation, compassion, and excellence. And as regulatory landscapes evolve and resident expectations rise, Build Senior Living remains steadfast in its mission to lead the transformation of senior care. The road ahead is one of growth, impact, and continued leadership in senior housing.
Shahid Imran: A Leader with Vision, Empathy, and Drive
At the heart of Build Senior Living's success is Shahid Imran—an entrepreneur with a deep understanding of business, healthcare, and humanity. His story—from a 16-year-old boy
from Pakistan, learning English while putting himself through college, to a visionary CEO transforming senior care—is a powerful reminder that leadership is not about titles. It's about service, impact, and purpose.
Through every community built, every caregiver trained, and every life touched, Shahid continues to redefine what's possible in senior living, creating spaces not just for aging, but for thriving. And in doing so, Build Senior Living is turning into a movement toward a more compassionate and empowered future for our elders.
Canon Business Process Services
Canon Business Process Services (Canon) is being recognized as one of the 10 Smartest Companies to Watch in 2025 by the Chief's Digest for their forward-looking capabilities, innovative service offerings and the ability to drive measurable business outcomes. How do they do it? Canon earned this distinguished designation by developing strategic partnerships with clients to solve business challenges.
Based on client needs, Canon tailors how resources are deployed, whether onsite at the client's location or offsite and/or offshore at Canon Business Processing Centers. Canon's wide range of managed services, from a digital mailroom to intelligent automation to soft integrated facilities management and internal
logistics management, make it an ideal strategic partner in this environment of marked change and unprecedented technological advancements. Here are the key attributes and capabilities that contributed to Canon's recognition.
Strong Customer-Centric Approach
Canon builds long-term partnerships by customizing solutions that align with each client's unique challenges and business objectives rather than offering one-size-fits-all services. Canon Business Process Services President Mark Walker says, “Canon goes beyond helping clients maintain operations when challenges arise. We leverage our deep bench of domain expertise to improve outcomes and deliver new efficiencies.”
Mark Walker,
Industry-Specific Logistics
Expertise
Canon's ability to manage onsite internal logistics for automotive, aerospace, biotech, pharmaceutical, and manufacturing plants as well as medical supplies distribution for hospitals, sets it apart. These mission-critical services help clients maintain seamless operations in complex environments. By leveraging existing investments in technology, equipment, systems and facilities, Canon uses that as a foundation to further advance their client's operations.
Their customized services include labor management and operational enhancements related to moving, storing, and handling raw materials, components, and finished products within the
manufacturing facility. Canon receives, inventories, manages and distributes goods to the manufacturing floor so that the company can focus on higherlevel strategic initiatives. Canon then takes on the day-to-day critical role of preparing and shipping the completed goods. This hand-to-glove partnership between Canon and the client for inventory accuracy, precision manufacturing support and highly skilled talent makes it a game changer for manufacturers challenged with finding and retaining the right talent to support production.
“Focusing on their core business is crucial for all companies –particularly manufacturers – that look to drive innovation,” according to Mark Walker “Outsourcing onsite logistics operations to a reliable partner can free up resources, boost
operational efficiency, improve flexibility and adaptability, enhance coordination between different departments, and yield significant advantages.”
Integrated Workplace Experience Services
Canon also redefines workplace support with soft facilities management and conciergestyle services that enhance productivity and employee satisfaction, creating smart and efficient work environments. Canon provides a range of behind-the-scenes operational support that enhances the daily function of office environments. These services include mailroom and logistics management, reception and meeting and conference room management.
Canon also creates a hotel-like experience in corporate workplaces, improving employee and visitor satisfaction through personalized services. By integrating these services, Canon helps organizations enhance employee engagement, improve operational efficiencies and reduce costs. With decades of experience supporting Fortune 1000 companies, Canon delivers high-quality customized solutions that align with the evolving needs of modern workplaces.
Business Agility Enablement
Canon enables companies to adapt quickly to changing market conditions by streamlining processes, optimizing resources,
and providing scalable solutions that support growth and operational resilience. For example, they listen to the client and pivot by amending contracts, changing headcount, changing employee mix and type of positions, expanding to new services, taking on specialized training, and retraining employees as needed.
“The market is changing, and so is the technology,” President Mark Walker said. “Our clients can leverage our industry knowledge and become more future-proof. The competitive landscape is shifting for us and our clients, and we are evolving as part of our DNA to meet those demands.”
Canon also enables agility by helping businesses accelerate their digital transformation journey by optimizing document management and workflow automation. Canon Digital Mailroom is a hybrid mailroom and scanning service that converts physical mail into a digital format that can be accessed anytime, anywhere. Canon streamlines the flow of critical business information for companies to mitigate their risk and improve response times.
Commitment to Continuous Innovation
Canon invests in emerging technologies and process improvements, ensuring that clients benefit from cutting-edge technology and labor solutions that drive competitive advantage.
Canon has created a model for onsite logistics that relieves clients from the burden of managing, training and developing a workforce. Their approach offers a deep bench of expertise in HR, safety, training, Six Sigma processes, technology, and automation. Canon's internal logistics solutions go beyond the work that temp agencies and 3PLs provide for the manufacturing industry. Their customized solutions integrate with the company's core culture and tie in operations with purchasing and more departments.
For example, Canon is maximizing the effectiveness of engineers for one of its clients in the aerospace industry by ensuring that its products are ready to assemble. The onsite logistics team has expertise in precision manufacturing and poka-yoke (error prevention). They use CNC cutouts, so only the exact right part fits in the mould on the kit. Some other ways Canon innovates for their client include utilizing vertical storage carousels to maximize storage density and reduce touches, automated picking mezzanines, automated storage retrieval systems, and automated guided vehicles.
Proven Track Record of Excellence
In addition to its wide-ranging services, industry recognition is another key factor supporting Canon's status as one of the top
smartest companies to watch in 2025. Canon was recently named to the Leader category of the International Association of Outsourcing Professionals (IAOP®) 2025 Global Outsourcing 100® list. The list defines the standard of excellence in outsourcing service delivery. This is the 19th straight year in which Canon has been named a Leader in The Global Outsourcing 100. Over the years, Canon also earned additional IAOP Global Outsourcing 100 recognition by receiving top honors in distinguished IAOP judging categories, including “Programs for Innovation.” This category is particularly significant because it recognizes a company's ability to implement specific programs and resulting outcomes that produce new forms of value for customers.
Backed by Canon's Global Reputation
As part of the globally trusted Canon brand, clients benefit from Canon Business Process Services' legacy of quality, innovation, and service excellence, making it a strong and dependable partner for businesses looking to transform their operations. These attributes position Canon Business Process Services as not just a leader in BPO but a smart, strategic and forwarding-looking company to watch in 2025.
E-Powered Benefits
E-Powered Benefits, established in 2017 by a seasoned industry expert, emerged from a profound realization. After nearly two decades as a traditional broker, the founder recognized flaws in the compensation structure of the industry. Inspired by the wisdom of Charlie Munger, the founder aimed to realign incentives within the healthcare sector. Thus, E Powered Benefits was born and committed to transparent compensation and revolutionary medical plans.
David Contorno: Pioneering Transparency and Excellence in Healthcare
At the helm of E Powered Benefits stands David Contorno, an innovator, founder, and CEO committed to revolutionizing the healthcare landscape. From his formative years, David has
been deeply engaged in the healthcare sector, earning accolades as "One Of America's Most Innovative Benefits Leaders" by Forbes for his tireless advocacy of transparency and opposition against oppressive practices within the industry.
A Champion of Change
For over two decades, David has been an unwavering champion, striving to effect meaningful change within the healthcare industry. His relentless pursuit of transparency and excellence has earned him recognition from prestigious entities like the World Healthcare Congress and Benefits Selling Magazine, where he was acclaimed as an Outstanding Benefits Advisor and Broker of the Year, respectively
David Contorno,
Empowering transparency in healthcare isn't just about numbers; it's about ensuring every individual understands their options and rights. Only then can we truly navigate towards a healthier, more equitable future for all.
Igniting Transformation Through Collaborative Consulting
At E Powered Benefits, David leads the charge in providing employers with navigable, understandable, and affordable health plans within the complex healthcare system. Through documentation of effective costsaving strategies, he alleviates the financial burden on companies while simultaneously enhancing employee well-being. His dedication to client success empowers organizations with control and unlocks tremendous savings opportunities.
Establishing a Legacy
Beyond his professional endeavors, David is deeply committed to philanthropy,
supporting causes dedicated to improving the quality of life for those affected by autism and fostering community-oriented initiatives. A devoted family man, David finds joy in cooking, traveling, and boating with his wife, Emma, and their four children in Davidson, North Carolina.
A Visionary Leader
David Contorno epitomizes excellence in the healthcare industry, driven by a mission to provide accessible, affordable, and understandable solutions for employers, thus catalyzing positive change. With his award-winning expertise, inspiring approach, and philanthropic spirit, David continues to shape the future of healthcare, ensuring that both employers and employees receive
the best possible solutions. As he aptly puts it, "It is not enough to just make it easier for employers to negotiate their healthcare benefits, but also to ensure that employees understand what they are getting. Only then can we provide the best possible solutions and help everyone ”
Company Offerings and Consumer Feedback
E Powered Benefits specializes in crafting bespoke health plans for businesses of all sizes. These plans not only surpass existing offerings but also come at a fraction of the cost, typically 35% to 60% less than traditional alternatives. Consumer responses have been instrumental in shaping these offerings, ensuring they address the evolving needs of businesses and employees alike
Navigating Challenges
Challenges abound, particularly in dispelling misconceptions prevalent among Americans, especially employers. Combatting the false beliefs that healthcare providers profit from restricting claims and clarifying the distinction between healthcare and health insurance posed significant psychological hurdles. However, EPowered Benefits persists in educating and enlightening its clientele.
Ethical Foundation and Work Culture
At the heart of E-Powered Benefits lies a commitment to integrity and empathy. The company operates with the welfare of the lowest-paid employees in mind, striving to shield them from financial
hardships caused by inadequate health coverage. This dedication extends to ensuring that employers reinvest a portion of the savings garnered from E-Powered Benefits solutions back into their employees' well-being.
Defining Success
For E-Powered Benefits, success is measured by facilitating access to superior healthcare at reduced costs for all. Enabling individuals to afford life-saving medications without out-of-pocket expenses stands as a testament to this success. The unwavering commitment to a revolutionary model, coupled with a profound understanding of the intricacies of the U.S. healthcare system, has
been pivotal in E Powered Benefits' journey.
Unique Aspect
E Powered Benefits distinguishes itself through its transparent fee structure, exclusive reliance on client payments for medical plans, and its direct correlation of fees with substantial cost savings. "The Price We Pay" by Dr. Marty Makary serves as a beacon of inspiration for E Powered Benefits, guiding its mission to transform the healthcare landscape.
Future Outlook
In the coming years, E Powered Benefits envisions assuming a more prominent role in mentorship and leadership within the industry, further advancing its transformative agenda. The journey has been arduous, marked by challenges and triumphs. However, the rewards of making a tangible difference in people's lives fuel E-Powered Benefits' onward march towards a brighter, more equitable healthcare future
Ei4Change Ltd
Robin Hills, who holds an honorary doctorate in psychology, has over 40 years of experience in business, helping leaders improve their performance by becoming more self-aware and understanding others better. He is the Director of Ei4Change, a company that offers training and coaching focused on emotional intelligence, positive psychology, and neuroscience. Ei4Change's advanced programs in emotional intelligence are accredited by The Institute of Leadershi.
Robin is also registered with the British Psychology Society as a Test User for Occupational Ability and Personality (Levels A and B) and uses various profiling tools to assess
personality traits, behaviors, and emotional intelligence
The spark behind Ei4Change's idea
Robin Hills has always been passionate about helping people develop and make the most of any situation. When he faced redundancy, he decided to use his skills and experience in a new way by creating Ei4Change. Instead of relying on traditional employment, which often demands specific qualifications and perceived experience, Robin believed in his determination and selfconfidence. He knew that these factors were not obstacles to starting and growing a successful business that focused on his strengths.
Robin Hills,
Ei4Change's offerings and consumer-driven evolution
Ei4Change offers a wide range of online courses focused on emotional intelligence, reaching over half a million students in more than 200 countries. These courses are designed based on real-world experience and address current business challenges. They provide practical tools and techniques that participants can start using right away. Ei4Change's commitment to relevant and actionable content has made it a leader in emotional intelligence education worldwide.
Ei4Change's early challenges and their solutions
Robin Hills started Ei4Change during the Great Recession of 2008 to 2009. While cash flow was a concern, the biggest challenge was establishing the business and finding clients interested in the training programs. With no track record and many organizations having limited budgets for training, it was difficult to gain traction. In the early stages, the focus was on networking with a wide range of people to become known, build relationships, and offer support. When a networking group didn't exist, Robin created
one, which helped to expand contacts, gain knowledge, and build credibility for Ei4Change.
The ideals shaping Ei4Change's work culture and ethics
Like any successful company, Ei4Change's culture is the foundation of its success. It influences team morale, motivation, and collaboration with both the team and clients, affecting productivity and innovation. Ei4Change values open communication recognizes and rewards contributions, and promotes a sense of purpose and belonging. By embracing diversity and inclusion, the
company acknowledges the importance of each individual, regardless of background. This approach brings a variety of perspectives, fosters creative problem-solving, and drives greater innovation.
How does Ei4Change define success, and what factors contribute to it?
Success is about identifying what matters most and working towards achieving personal goals and aspirations. For Ei4Change, this means creating a meaningful impact and contributing positively to the world. Like many organizations, Ei4Change's success relies on delivering quality results that meet customer needs. The company uses its skills and capabilities to adapt to market changes while prioritizing ethical practices, environmental responsibility, and social impact.
Additionally, Ei4Change was well-positioned to benefit from the Covid pandemic. When the pandemic began, people sought online ways to develop their skills, and Ei4Change already offered several online courses. This unexpected opportunity underscored the importance of leveraging factors that contribute to success and making the most of available opportunities.
The unique aspect of Ei4Change
With emotional intelligence gaining recognition as a key skill
for workplace success, Ei4Change provides a convenient way for people to learn and develop these skills, no matter their location or schedule Emotional intelligence can be complex, involving the understanding of how emotions affect decisions and relationships. Ei4Change addresses this by focusing on practical applications rather than just theoretical concepts, helping participants build real-world emotional intelligence skills. Their courses are filmed in 1080p HD with clear audio and captions for non-native English speakers and the hard of hearing.
Documents are available online and comply with ADA/Section 508 standards for those with visual impairments. Interactive quizzes enhance the learning experience, making the courses inclusive and engaging. They are designed for anyone looking to improve skills in leadership, teamwork, communication, stress management, mindfulness, critical thinking, and decisionmaking, among others.
A book that inspires Ei4Change's success
There are many good books on emotional intelligence that delve into the topic in detail, but some can be quite academic and leave readers asking, “so what?” One of the standout books on emotional intelligence is Steven Covey's “The Seven Habits of Highly Effective People ”
Published a few years before emotional intelligence became widely recognized, this book offers practical insights and strategies that remain highly relevant today. Covey's work emphasizes the importance of personal and interpersonal effectiveness, which aligns closely with the core principles of emotional intelligence. His ideas about habits and effectiveness continue to inspire and guide those looking to improve their emotional and professional skills.
Ei4Change's future vision
The demand for online courses is growing and changing. In the coming years, Ei4Change plans to improve the user experience by adding more gamification and making the courses more interactive. They are also incorporating AI tools in useful ways to enhance the learning process. Additionally, Ei4Change is working on creating supportive communities where participants can ask questions, share experiences, and learn from each other. This focus on interaction and support aims to make the learning experience more engaging and effective.
MPS Merchant Services Group Inc.
In an industry driven by technological advancements and rising demand for digital financial services, MPS Merchant Services Group Inc. is proving that the smartest innovations are those grounded in mission, inclusivity, and human impact. Behind this visionary enterprise is Dr. Sarah Sun Liew, a leader whose remarkable career bridges entrepreneurship, education, politics, and social transformation.
Founded in 1996, MPS Merchant Services began with a straightforward mission: to help small businesses navigate the complexities of payment processing. However, under Dr. Liew's leadership, the mission quickly evolved into a multifaceted
ecosystem that integrates payment processing, banking solutions, education, legal consulting, and real estate services, all under one umbrella.
Today, MPS Merchant Services is a platform for change and transformation that empowers businesses of all sizes.
A Mission Rooted in Merchant Empowerment
In the mid-90s, many merchants faced an uphill struggle when it came to accessing affordable and reliable payment solutions. Steep fees, limited transparency, and a lack of financial literacy about credit card processing created a cycle of dependence and disadvantage.
Dr. Sarah Sun Liew,
Dr. Liew recognized this gap and built a business model that went beyond processing financial transactions. MPS offered education, access, and trust. Dr Liew recalls, “We built a company that not only offered better rates but also educated merchants on the value of financial tools.”
The early years weren't easy for the company. Entering a saturated market with limited awareness required relentless outreach, community building efforts, and a deep understanding of the people and business MPS aimed to serve. However, Dr. Liew's approach to combining cutting-edge technology with personalized services and financial education set MPS apart right from day one.
Fintech Meets Humanity
So, what is it that makes MPS uniquely smart in today's business landscape?
It's the ability to seamlessly integrate financial technology with human-centric services, Dr. Liew says. She adds, “Our adaptability and foresight in embracing blockchain, AI, and cybersecurity trends make us pioneers in building trust, efficiency, and scalability for clients globally”
From blockchain-enabled transactions to PCI-compliant solutions, MPS has continually evolved to meet the needs of businesses in this digital-first world. But it's not just the
technology, it's the ecosystem that surrounds it. Dr. Liew says, “Our innovation lies in creating an ecosystem where clients can access bundled services—simplifying operations and improving efficiency.”
MPS is known for comprehensive payment processing solutions, including credit card terminals, POS systems, virtual gateways, and e-commerce integrations. Beyond fintech, its services span real estate management, legal consulting, immigration services, and education through Liberty Institute of Technology University
Innovation with Purpose
Innovation is often used as a buzzword within organizations and industries, but at MPS, it is embedded into the very core of its culture and services. Recently, the company launched Meridian Payment System, a blockchainpowered platform enhancing transaction security and transparency. MPS has also expanded globally, partnering with fintech giants like Worldpay, VANTIV, NPS, and leading banks, providing seamless cross-border services. Its workforce training programs for entrepreneurs and displaced workers, in partnership with major corporations, have empowered hundreds to reskill and thrive in the digital economy.
The company is also investing in AI tools to offer predictive analytics for merchants, helping them forecast trends and
optimize sales. By leveraging blockchain, which is a crucial part of its Meridian Payment System, MPS enhances transparency and reduces fraud. MPS is also embracing the growing area of green fintech, ensuring that its platforms and services are energy-efficient, sustainable, and align with global ESG goals.
Navigating Disruption with Faith and Agility
The past few years have tested businesses in unprecedented ways. The COVID-19 pandemic, economic instability, and digital disruption could have derailed organizations that were less prepared. But adaptability being its core strength, MPS turned adversity into opportunity.
Dr. Liew shares, “During the COVID-19 pandemic, we swiftly pivoted to offer contactless payment solutions, e-commerce support, and financial literacy webinars for struggling businesses. Economic downturns have taught us resilience, prompting diversification into real estate and legal consulting.” This adaptability, she emphasizes, comes from a combination of practical agility and faith-driven leadership – a principle that has guided her work across sectors and continues to keep MPS aligned with both market needs and its mission.
Social Impact at the Core
MPS operates on a belief and mission that extends beyond
profit – it champions business as mission (BAM). This belief is brought to life through the Meridian Wish Foundation, the company's philanthropic arm that supports entrepreneurship, job training, and community development.
“We run scholarship programs for underprivileged students, and our fintech solutions promote financial inclusion, enabling small businesses and minority-owned enterprises to thrive,” Dr. Liew says. Through its education arm, Liberty Institute of Technology University, e-learning platforms and AI-based curriculum personalization are leveraged to ensure students and professionals receive cuttingedge and relevant training.
Looking Ahead: Scaling a Movement
As MPS approaches its 30th anniversary in 2026, Dr. Liew's vision shows no sign of slowing. One of the most ambitious goals of the company for the future is to franchise its business model globally, expanding the reach of Liberty Bankcard, Meridian Payment System, and Liberty Institute of Technology University.
Additionally, MPS is also working on advancing blockchain-based government payment processing solutions to improve transparency and efficiency in public services. Perhaps the most inspiring goal is to train 10,000 entrepreneurs worldwide
by 2030, bridging the gap between fintech and social impact.
Dr. Sarah Sun Liew: Architect of a Purpose-Driven Fintech Ecosystem
Dr. Sarah Sun Liew is an accomplished entrepreneur, educator, pastor, and U.S. Senate candidate. With over 30 years of leadership spanning fintech, real estate, legal consulting, education, and nonprofit sectors, she is a visionary committed to empowering businesses and communities. An alumna of Harvard Business School, Kennedy School, and Graduate School of Education, and a
student of Harvard Law School, she integrates deep academic knowledge with practical business acumen. Dr. Liew is also the founder of Liberty Bankcard, Liberty Press, Liberty Institute of Technology University, and Meridian Payment System, Meridian Institute of Technology University, Meridian Beverly Hills Investment and Legal Group and Meridian Beverly Hills Realty and Management.
Dr. Liew is redefining fintech not just as a service—but as a movement for empowerment. You can learn more about her at her official profile on Wikitia: https://wikitia.com/wiki/Dr._Sarah _Sun_Liew
Life for Relief and Development
Dr. Hany Saqr, CEO of Life for Relief and Development, exemplifies passionate leadership, transforming the organization with heartfelt dedication. Founded in 1992 and headquartered in Southfield, Michigan, LIFE operates in 23 countries, positively impacting millions annually. Dr. Saqr's journey began with a medical degree in Egypt, followed by a master's and Ph.D. from Ohio State University. His career as a scientist and professor at OSU honed his empathetic leadership style. With extensive experience in founding and serving on non-profit boards, Dr. Saqr's tenure at LIFE over the past decade has been marked by significant success in global relief efforts.
A Moment When Dr. Saqr's Leadership Shone
There have been many times when Dr. Hany Saqr's leadership has stood out. Most recently, his skills were crucial during the latest Gaza crisis. This crisis
led to a rapid increase in food insecurity and starvation, posing immense challenges such as logistical issues, security risks, and the plight of thousands of displaced, injured, and suffering families. Dr. Saqr used his network to mobilize resources and partners both in Gaza and abroad. He created new strategies to deliver targeted aid efficiently and safely to Gaza communities.
Thanks to his tireless efforts, LIFE was one of the few organizations able to provide critical aid to displaced families in Gaza. The aid included bread for 200,000 people, 100,000 hot meals, 40,000 food baskets, 15,000 bags of fresh vegetables, 55,500 bags of flour, 5.2 million liters of clean water from a solar-powered filtration system, 2,000 hygiene kits, 7,000 blankets, 3,600 water bottles, 18 truckloads of supplies, 3 medical convoys, 2,000 winterized tents, 100 toys, and 1,000 winter coats for children.
Dr. Hany Saqr,
How Does Dr. Saqr's Organization Impact Society?
LIFE provides humanitarian aid and relief to vulnerable populations worldwide. Founded on the principles of compassion, integrity, and equality, LIFE strives to alleviate suffering and promote dignity among those affected by crises, whether caused by conflict, natural disasters, or socioeconomic challenges. LIFE supports over 13,000 orphans globally through its Orphan Sponsorship Program, offering essentials like food, shelter, and education. Events like the Global Orphan Party bring joy to these children, showing them, they are cherished and valued.
LIFE's Emergency Relief Program responds quickly during disasters, providing clean water, food, clothing, hygiene products, bedding, and shelter. In 2021, LIFE assisted in 432 catastrophic events worldwide. Recognizing the lack of essential health services, LIFE provides medical donations, establishes clinics, and upgrades healthcare facilities. The 'Here to Hear' project helps the hearing impaired with ear exams and hearing aid fittings. In 2023, LIFE distributed $8.5 million worth of medical supplies globally
LIFE also focuses on clean water solutions, which are essential for health and prosperity. By building wells and using purification technology, LIFE has provided safe drinking water to many, including in Gaza. To date, LIFE has built nearly 300 water wells worldwide Through its Education Program, LIFE provides school supplies, builds schools, funds operational
costs, sends books to needy schools, and offers scholarships, ensuring every child has access to education.
LIFE's Community Development Program builds infrastructure like community centers, medical clinics, schools, and water wells, creating self-sustaining environments that empower underdeveloped communities. The Family Assistance Program supports vulnerable single mothers and disabled heads of households by providing essentials like food, clothing, hygiene kits, shelter, education, and employment opportunities.
LIFE's Winter Relief initiative offers warmth to displaced and vulnerable communities with clothing, blankets, heating oil, and coats. LIFE provides food and gifts to struggling families during holidays, supporting over 6 million people in 2022. For refugees displaced by conflict, persecution, violence, or disasters, LIFE offers essential support, including food, water, healthcare, housing, and education, to help them rebuild their lives and find stability. LIFE's diverse programs significantly impact millions of lives every year, driven by the power of human empathy and the desire to improve living standards and potential for those in need.
What does Dr. Saqr's typical day as CEO entail?
Throughout his day as CEO, Dr Hany Saqr engages in a dynamic mix of activities crucial to overseeing Life for Relief and Development. Starting with an early espresso, he reviews urgent
priorities and decisions. Meetings with senior management follow, focusing on project updates and resource strategies. The morning continues with virtual sessions involving teams like media, projects, and public relations, ensuring progress and collaboration. Afternoons often involve discussions with international partners, donors, or officials to secure funding and advocate for humanitarian causes. Strategic initiatives, financial reviews, and public engagements fill his post-lunch schedule, correspondence, and preparation for board meetings. Dr. Saqr remains accessible to his team, offering guidance and addressing crises, embodying effective leadership in the humanitarian field.
How Did Dr. Saqr Handle Leadership Challenges?
One of Dr. Hany's toughest challenges as CEO was balancing expectations and responsibilities while fostering team unity. Balling's long-term strategy, which had daily operational needs, initially presented a significant learning curve. To overcome this hurdle, he prioritized effective communication, listening to team perspectives while clearly outlining goals and expectations. Building trust and empowering team members to take ownership of their roles were crucial in aligning efforts toward shared objectives.
Fortunately, many LIFE staff members are deeply committed to their humanitarian mission. They actively chose this career path to make a positive impact globally, which facilitates finding common
goals and values. This shared dedication has been pivotal in advancing the organization's passion and productivity.
How Does Dr. Saqr Balance Personal and Professional Life?
Dr. Hany Saqr balances his commitment to family and his demanding role in humanitarian work with dedication and grace. While he cherishes moments with his loved ones and enjoys occasional vacations, his family understands the urgency of his work, particularly in responding swiftly to global disasters like floods. Despite his busy schedule, Dr. Saqr ensures daily connection with his family and regular shared meals, valuing these times for bonding. As a leader, he exemplifies hands-on engagement with his team, actively participating in meetings, listening attentively to ideas, providing constructive feedback, and implementing effective strategies. Dr. Saqr encourages an inclusive and supportive work environment where every team member feels empowered to contribute, ensuring that LIFE for Relief and Development continues to excel in its humanitarian efforts.
How Does Dr. Saqr Handle New Ideas for the Organization?
When faced with new or unpopular ideas that could benefit the organization, Dr. Hany Saqr assesses them against strategic goals, organizational values, potential impact, and risks. He consults stakeholders, promotes open dialogue, and may pilot the idea to gather additional information. Dr. Saqr stresses
transparent communication and careful decision-making to evaluate feasibility, prioritizing innovation and organizational progress while managing potential challenges.
What Values and Culture Define LIFE for Relief and Development?
Integrity forms the bedrock of LIFE for Relief and Development's operations. The organization believes in earning and maintaining trust through transparency and accountability They ensure that every stakeholder, from donors to beneficiaries, can access their records, financials, partnerships, and ongoing projects. This commitment to openness extends to sourcing high-quality resources at the best prices for their beneficiaries, ensuring that every contribution makes a meaningful impact. This dedication has built long-term donor relationships, with supporters becoming lifelong contributors to LIFE's humanitarian mission, driving the organization's significant growth.
Compassion is another cornerstone at LIFE, guiding their approach to addressing individual needs with dignity and empathy during crises. It fuels their team's dedication and unity, as many in the organization are driven by a profound desire to make a positive difference in people's lives. Collaboration is equally vital at LIFE, fostering partnerships with local communities, governments, and other organizations. Internally, it promotes teamwork morale and enhances their collective ability to reach and support more individuals in need worldwide.
What is Dr. Saqr's Approach to Technology and Innovation?
Technology plays a pivotal role in shaping the future, impacting every aspect of daily life and promising continued transformation in the years ahead. Recent advancements in humanitarian technology have been remarkable, and LIFE for Relief and Development is committed to leveraging these innovations to their fullest extent. Advanced data analytics, such as satellite imagery, empower NGOs to make well-informed decisions and efficiently distribute aid, especially in remote or conflictprone regions. Artificial Intelligence (AI) enhances humanitarian efforts by processing vast datasets to predict and prepare for future crises, offering insights based on past successes and failures.
Drones have emerged as invaluable tools for disaster management and resiliencebuilding, facilitating rapid data collection and aid delivery in inaccessible areas due to roadblocks, adverse weather, or conflict. The advent of 3D printing has revolutionized humanitarian aid by enabling the production of customized assistive devices like prosthetics and desks. This technology empowers communities to create essential tools locally that were previously inaccessible.
Dr. Hany Saqr emphasizes the critical role of technology in humanitarian work, stating, "As we look ahead, integrating these innovations is essential.
The Nature's Way Co., Ltd
The cosmetics industry has been witnessing evolving trends, consumer choices, and groundbreaking innovations. Recently, the demand for organic cosmetics has surged, driven by a global shift toward sustainability and mindful consumption. Yet, amidst the buzz surrounding “natural” and “organic” products, only a few brands truly represent the essence of authenticity. Nature's Way Co., Ltd. - Japan's oldest organic cosmetics company, stands as one of the rare pioneers in this space, redefining what it means to create beauty products that are organic, scientifically backed, and ethically responsible.
As we see the beauty industry further transform, Nature's Way remains unwavering in its commitment to integrity, sustainability, and innovation. With nearly five decades of expertise, an in-house manufacturing facility, and a development
department researching raw materials of plant origin, the company has carved out a niche that's hard to replicate. Under the leadership of Yoshiaki Hagiwara, Nature's Way is not just keeping up with cosmetic industry trends – it is setting them.
A Legacy of Authenticity in Organic Beauty
Founded in 1974, Nature's Way Co., Ltd. was ahead of its time in creating products that can be described as true natural organic cosmetics. While many brands today claim to be natural simply by adding a few botanical ingredients, Nature's Way has taken a more principled approach. The company firmly believes that organic cosmetics should be accurately represented and distinguished from conventional formulations so consumers can make informed choices and engage in correct consumption.
Yoshiaki Hagiwara,
This philosophy sets Nature's Way apart in an industry where many companies resort to greenwashing and marketing their products as “natural” without adhering to standards.
Innovation Rooted in Science and Sustainability
At the heart of Nature's Way's success is its ability to combine traditional botanical knowledge with advanced scientific research carried out in its factory. Most cosmetic companies outsource their production to third-party factories on an OEM basis. Although this approach saves them from the hassles of maintaining expensive factories, it limits their control over ingredients, quality, and sustainable practices.
On the other hand, Nature's Way takes a more challenging path and maintains its own factory to oversee every aspect of production. This strategic decision is based on the company's knowhow, one of its greatest strengths, and its goal of creating cosmetics that are uncompromisingly natural and organic.
The development department at the company doesn't just work to incorporate plant-based materials within the products. Yoshiaki says, “We identify the characteristics of plants and develop them in such a way that they can be successfully utilized as raw materials.
While the second half of cosmetics development involves proving scientific efficacy at the genetic level, in the early stages of development it is important to observe plants and identify their
characteristics. Not many companies can combine the two ”
A Commitment to Ethical and Sustainable Growth
Beyond innovation, Nature's Way has ingrained sustainability into its very DNA. One of its ambitious projects involves cultivating herbs in its own fields and start developing products, right from the soil. Realizing that the existing fields are contaminated with pesticides, Nature's Way took the unconventional step of creating its farm. Not all ingredients are grown
on its own farm, but the company operates the fields in accordance with the organic farming certification system recognized by the Japanese Government.
The next milestone for Nature's Way? The company wants to go to RO and create an ecosystem where not just organic herbs are grown, but the presence of its farm makes a positive contribution to the local community
Additionally, Nature's Way serves as Japan's exclusive distributor for Dr. Bronner's from the USA and
WELEDA from Europe. Both brands are widely respected for their pioneering efforts in organic cosmetics, and Nature's Way has been the longest-established distributor of their products in the world, some of which are developed in-house. This partnership further strengthens the company's influence in shaping the organic cosmetics and beauty market in Japan.
Navigating Industry Shifts with Agility and Vision
The COVID-19 pandemic was a major disrupting factor for many cosmetic brands. With reduced social interactions and fewer opportunities to wear makeup, there was a big decline in makeup sales worldwide. Nature's Way too experienced a slowdown.
However, the company analyzed that the reason for low sales was the shift in consumer preferences over the two years. Nature's Way also identified a deeper change in consumer tastes: consumers sought beauty products that did more than just enhance their appearance; they wanted skincare benefits built into their makeup.
This insight led to the 2025 relaunch of Naturaglace, one of the company's major brands. Unlike conventional makeup products that focus only on coverage and aesthetics, Naturaglace is formulated with 100 percent plant-derived ingredients that nourish and protect the skin.
The Future: Expanding Beyond Japan's Borders
With Japan's population declining,
the company has set its sights on international expansion. While Nature's Way already exports its products, primarily to Asia, there is immense potential for growth in other markets, where demand for truly organic cosmetics is on the rise
Establishing a global presence will surely come with challenges, but the company is well-positioned to leverage its decades of expertise, cutting-edge research, and strong brand credibility to succeed internationally
Lessons from a 50-Year Legacy
As a company that has been around for nearly half a century, Nature's Way offers its take on long-term business growth. The cosmetics industry is competitive, where new brands emerge every year, but a few stand the test of time.
What sets Nature's Way apart is not just its products but its philosophy. The company does not chase short-term trends or prioritize profits at the expense of authenticity. Instead, it works with a clear vision to create cosmetics that inspire confidence, nurture skin health, and contribute to a better planet.
As Yoshiaki aptly puts it, the key to innovation lies in having a strong sense of purpose or raison d'être While many businesses rely on conventional frameworks like 3C and SWOT analysis, true industry leaders understand that success is not just about following best practices but defining them.
In an industry where many brands struggle to differentiate
themselves, Nature's Way has built a legacy of authenticity and sustainability. As it embarks on its next chapter, the company is poised to reshape the organic cosmetics industry on a larger scale than ever before
Yoshiaki Hagiwara: Leading Innovation at Nature's Way Co., Ltd.
At the forefront of Nature's Way Co., Ltd. is Yoshiaki Hagiwara, a visionary leader with a deeprooted commitment to the cosmetics industry. After graduating from a university in Japan, Yoshiaki enrolled in a graduate school in China before embarking on a career with a general trading company in Japan. Later, he was stationed in Taiwan. His journey with Nature's Way marked a turning point, allowing him to play a pivotal role in advancing Japan's cosmetics industry.
Today, Yoshiaki's influence extends beyond his company. He serves as a director for key industry organizations like the Japan Cosmetics Industry Association, Aroma Environment Association, and Aichi Cosmetic Industry Association, which reinforce his dedication to driving innovation in the beauty sector
