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“We have worked with CORGI over many years on both gas and electrical safety and compliance. CORGI’s services are always delivered to the highest standards right across the business and we have found their team to be highly competent technically as well as customer focussed, ensuring a valuable service is delivered.”
Dave Lindsay M&E Contracts Manager, Winchester Council
As I mark just over a year as CEO of the ASCP Group, I'm continually inspired by you – our members – and by the wider sector's commitment to providing safe, warm homes. This continuing journey isn’t simple, especially with the spotlight of the new Building Safety Act, the Social Housing Regulation Act, and increased oversight from the Housing Ombudsman as well as the Regulator of Social Housing. Your role as social housing landlords and sector suppliers is more challenging than ever.
This motivated the launch of our 'Together for Safety' movement during the National Social Housing Safety and Compliance Week in November. The movement is about coming together and delivering action, with a unified approach focussed on 4 key strands – together with residents, together as a sector, together with colleagues and together with policymakers. I really hope you enjoyed the sessions we put on for you across the week and engage in future events which form part of this ongoing movement. In that vein, do keep an eye out for our paper ‘Together for Safety –Charting the Future of Social Housing’, to be published shortly. See page 7 for further details.
Attending the Autumn series of Technical Meetings across England and Scotland was a highlight, reinforcing my belief in the value of face-to-face engagement. The expertise and dedication shown by our suppliers and the CORGI Technical Services team, vital to our collective success, was especially impressive. To bring even more value to you, we have something exciting coming for these meetings from Spring ’24 – see page 37 for more information.
Our flagship event, the Safety & Compliance Conference, Exhibition and Awards, returns this June at Celtic Manor in Newport. I’m sure you’ll agree it's an unmissable event for anyone in social housing, offering unparalleled opportunities for learning and networking. If you've never attended, why not consider it, last year's event was a complete sell-out so we’ve made more space available for 2024 and it would be great to see you there.
We have some great articles in this edition, including a spotlight on electrical safety, a feature on damp and mould, information relating to two new papers coming shortly – Access and DSEAR, a closer look at what constitutes gas work, legionella compliance, asbestos awareness…and much more!
Finally, as the festive season approaches, on behalf of the entire ASCP team, I extend our heartfelt wishes for a joyous Christmas and a prosperous, safe 2024.
Matt
Chief Executive Officer, ASCP Group
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If you have any thoughts, feedback or contributions you would like to provide, please email: jtill@corgitechnical.com
Private and social landlords must adhere to a number of regulations related to damp and mould. A lack of compliance can place a landlord at risk of prosecution or financial penalties. The legislation and standards are sometimes different for social and private rented landlords, but include:
Housing Act 2004
Environmental Protection Act 1990
Homes (Fitness for Human Habitation) Act 2018
Landlord and Tenant Act 1985
Decent Homes Standard
Minimum Level of Energy Efficiency standard
Works to the heating and ventilation systems and replacement of windows are all controlled work. When undertaking controlled work, landlords must comply with the Building Regulations 2010: https://shorturl.at/glrKS
The DHLUC published comprehensive new damp and mould guidance in September. At the beginning of the report it summarises 4 key messages.
Health risks
Regulation on damp and mould in social and private rented properties
Responding to reports of damp and mould
Taking a proactive approach to reduce the risk of damp and mould
The guidance also features resources for how tenants can approach damp and mould in their homes.
This is detailed guidance, that all social landlords should familiarise themselves with.
Read the Guidance: https://shorturl.at/ goyKS
5,398 damp and mould complaints were received by the Ombudsman in 2022/23. They are now sharing lessons from damp and mould casework investigated in recent months. Richard Blakeway commented ‘Overall, it is clear from landlord’s compliance with our orders that there is stronger leadership, better training, more use of technology and greater investment into tackling the root causes of damp and mould. However, landlord’s actions can be undermined by common failings, particularly inconsistency, ineffective diagnostics, repair delays and poor communication. Central to our recommendations for the sector is cultural and behavioural to ensure damp and mould is treated urgently and proactively’.
Read more: https://shorturl.at/noMT2
There are lessons to be learned about tackling damp and mould effectively, and the Regulator’s report sets out the features of better and weaker responses to damp and mould issues. They encouraged boards, councillors, and management teams to read this report carefully and ask yourself challenging questions about how you could make improvements to what you currently do.
Read the report: https://shorturl.at/EWZ78
Scotland’s energy minister has called on the UK Government to reduce energy prices for struggling people. This ‘social tariff’ would see those on means-tested benefits pay less. The proposal states that this would be funded by the proceeds of a windfall tax on oil and gas companies when prices are “unprecedently high”, as opposed to a levy on energy bills.
Read more: https://shorturl.at/gnyC9
The Social Housing (Regulation) Act 2023 received royal assent 20th July 2023; the act is now law. This is the most important piece of legislation for RSLs for many years. It’s important you are aware of its significance and understand not just what the detail requires, but also the way this fundamentally alters the landscape for social housing, the expectations on social landlords and the rights of tenants going forward. Trowers & Hamlins have produced a useful essential guide.
Download here: https://shorturl.at/efrP6
Published in October, the purpose of this Welsh Housing Quality Standard (WHQS) is to improve the quality of social homes in Wales. This represents the biggest changes to social housing standards in more than 20 years. At its heart, WHQS 2023 is a tenant focused Standard, designed to upgrade social homes. The Welsh Government states – ‘It is widely recognised that living in a quality home brings a wide range of benefits to health, learning and prosperity. This supports the Government’s desire to improve outcomes in health and wellbeing and educational attainment as well as alleviating poverty and reducing carbon emissions’.
Read the Standard: https://shorturl.at/iINSU
The Housing Ombudsman has published its Annual Complaints Review for 20222023, and has revealed that the number of severe maladministration findings has increased from 31 to 131 - a 323% increase. The Ombudsman also made 2,430 maladministration findings - a 40% increase on last year. The main complaint
type was property condition, with complaints handling coming second. Health and Safety complaints, including Building Safety, is also identified as a key category within the data, with a 52% maladministration rate for health and safety complaints.
https://shorturl.at/crzB8
If you are a ‘Responsible Person’ on whom duties are imposed under the Regulatory Reform (Fire Safety) Order 2005, check to see if you have new responsibilities as a result of amendments made to the Fire Safety Order by Section 156 of the Building Safety Act 2022. These new requirements came into force on 1 October 2023 for England and Wales.
Read more: https://shorturl.at/dyFPU
In July, the Regulator of Social Housing published its annual review of consumer regulation work for the past year. It stressed that the Regulator expects all social landlords to read the report and learn from the cases. Opposite are the 4 key learnings from the report.
Read the report: https://shorturl.at/GJU56
Under the Social Housing Regulation Act, the Housing Ombudsman has gained new powers and is now able to order a landlord to evaluate a particular policy or practice to prevent service failure being repeated. Previously, these types of orders would have only been recommendations, which the landlord was not duty bound to act upon.
https://shorturl.at/lntxF
We are delighted to welcome 4 new Business Members to the ASCP.
Aico
Glen Dimplex
Hispec
Hydrochute
These suppliers have demonstrated their commitment to raising standards across the social housing sector. They bring a unique vantage point to our community, with innovative products and services. You will find them in the Community Hub - ask questions or engage in discussion with them there.
We are racing towards the end of the year, and with that your membership renewal is now due. Many members have already renewed which we appreciate. If you have not yet renewed, please do so by 31 December. We want you as part of our 2024 community; we want to continue to work with you, to amplify your voice and to support you to navigate the plethora of legislative changes that are coming to our sector. We are stronger together.
Launched exclusively for Members, this new 2-minute video is designed to raise awareness of damp and mould to residents. It covers – what damp and mould is, why it may occur and what residents can do should they find it in their home. You can access the video in the ASCP Community Hub. Please do share it on your website, newsletters and other resident communication channels. It is also possible to include your logo and contact details in the video – contact us for further information.
We hope you managed to participate in the Week, either by showing your support on social media, sharing your logo on the Supporters page of the website or by joining an online event. We had a superb response to the Week – nearly 2,000 places booked for the 9 events, demonstrating a real desire to learn and work together to help improve safety for residents. Presentations from the Week are posted in the Community Hub, with a limited selection on www.safetyandcomplianceweek.co.uk
Exciting plans are afoot for next year with the launch of ASCP Live! This event will be coming to a venue near you in Spring and Autumn 2024. We are still in the early planning stages, but you can expect technical knowhow, panel discussions, Q&A sessions, CPD presentations and the like, all delivered in a day, completely free of charge for members. Keep a look out in the Community Hub for further details.
More info: Page 37
As you may know, we launched the movement ‘Together for Safety’ during the Week. If you attended one of the Autumn Technical Meetings you may have collected your Together for Safety lapel badge; wear with pride! We’ll be taking these badges to all future events; pick yours up then, if not already done so.
CORGI Technical Services is delighted to welcome 2 new members to its team - Pete Ashton Electrical Contracts Manager and Caroline Warner Business Development. Both offer excellent technical expertise which members can draw upon.
More info: Page 27
As you may know, we return to the glorious Celtic Manor in June next year for the Conference. We encourage you to book both your conference tickets and accommodation early; 2023 was a sell out! You can expect the usual expert speakers and an Exhibition Hall packed with quality suppliers to the social housing and facilities management sectors. Find out who our Inspirational Speaker is - you won’t be disappointed.
More info: Page 25
in Housing & Communities
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Before we know it the deadline will be upon us for entries for the 2024 ASCP Safety & Compliance Awards – 2 February 2024. These Awards are open to social housing landlords, individuals and suppliers to the sector. It’s the ideal time to tell us about your successes – what initiatives have made a difference, what collaborations have delivered results, which individuals and departments are going above and beyond to keep your residents safe? Entering an Award is great for team morale and great PR for your organisation as a whole. Get your Awards entries in! We are also delighted to host a wonderful act, guaranteed to raise the roof, as part of the entertainment at the Ceremony.
More info: Page 23
We appreciate that the ASCP Community Hub launched in March, is no longer ‘news’. But, are you missing out on this fantastic member benefit? This really is central to membership – it’s the place to engage, learn and collaborate. If you are struggling to login into the community for the first time – drop us a note and we will send you simple instructions; aggressive email filters can sometimes be a problem.
More info: Page 17
Three new papers will shortly be published. These have been developed by the ASCP in conjunction with CORGI Technical Services:
Gaining Access for Safety Checks for Social Housing: A White Paper*
The Ultimate Guide for the Management of DSEAR*
Together for Safety – Charting the Future of Social Housing
The Access White Paper was mentioned in the recent National Social Housing Safety & Compliance Week Access presentation, delivered by ASCP President Claire Heyes. The paper is in its final stages and is just awaiting comment from a King’s Counsel. 8 member organisations were also involved in the development of this paper.
More info: Page 33
The DSEAR paper is designed to provide a high-level overview to help members in managing their responsibilities in relation to the Dangerous Substances and Explosive Atmospheres Regulations 2002 (DSEAR) in social housing and other public buildings. More info: Page 41
The Together for Safety movement will live beyond this year’s NSHSCW – we truly
* Exclusive to ASCP members only
believe it is the way forward to improve safety in homes for everyone. We will shortly be publishing an additional paper, available to the sector as a whole - 'Together for SafetyCharting the Future of Social Housing’. This will explore further the Together for Safety movement, as well as featuring the key learnings from the week.
We have added 2 new training courses to the ASCP training portfolio – both have proved popular:
Level 2 Safety Awareness in Lifting Equipment in Housing (inc. LOLER/ PUWER)
Application of Regulation 8 of the Gas Safety (Installation and Use) Regulations
More info: Page 29
We welcome the below new members to the ASCP. They join our growing community to learn and network, to help keep residents safe.
Anchor
Gateshead
Home Group
Merthyr Valleys Homes Ltd
Mid Devon Housing
Trust HA
Valleys to Coast Housing
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The electric vehicle (EV) revolution is well underway. Figures from the Society of Motor Manufacturers and Traders (SMMT) show that, as of the end of July 2023, there are around 840,000 fully electric cars on UK roads. Those figures are only likely to increase as we move further towards the 2050 NetZero deadline, and the ban on the sale of new petrol and diesel cars, currently set for 2035, comes into effect.
As customer demand for EV charging increases, what does this mean for social landlords? The following are some key points to consider:
Regulatory Requirements: Part S of the Building Regulations came into force in England on 15 June 2022 and relates to EV charging point provision associated with dwellings and residential buildings and certain non-residential premises. The legislation mandates charging equipment to be at least Mode 3, with a power capability of at least 7 kW, with a universal outlet, supplied by a dedicated circuit, and be installed according to BS 7671 and the IET Code of Practice for Electric Vehicle Charging Equipment Installation.
Wiring Regulations: EV Charging Installations sits within BS7671:2018+A2:2022 Part 7 of the Regulations and is considered a special installation. The Regulations state that each charging point shall be supplied individually by a final circuit.
Upskilling: Consider whether those working on the installation have the required skills and knowledge. Are they suitably competent? If responsible for installation, have they undertaken qualifications endorsed by the industry’s new ‘Electrician Plus’ initiative?
Notification of Distribution Network Operator (DNO): In most cases, this will be necessary. Government guidance is available, and should be consulted before installation.
Types of Equipment and Charging Modes: The international standard IEC 61851-1: Electric Vehicle Conductive Charging System defines four modes of charging:
CHEVRON-CIRCLE-RIGHT Mode 1 – Standard socket outletdomestic installation
This is generally considered only on a temporary or last resort basis. If used, the socket needs to comply with BS 1363-2 and be marked ‘EV’ on the back of the plate.
CHEVRON-CIRCLE-RIGHT Mode 2 - Standard socket outlet domestic installation
This option involves the addition of a special cable with a control pilot function and system of protection against electric shock.
CHEVRON-CIRCLE-RIGHT Mode 3 - AC EV equipment permanently connected to an AC supply network
Currently the preferred method, this involves use of a dedicated charging station or a home mounted wall box.
CHEVRON-CIRCLE-RIGHT Mode 4 - DC EV Supply equipment
The only charging mode that provides direct current, this is more likely to be found in specific car charging provisions at service stations and public car parks etc.
Types of RCD: Not all RCD types are suitable for EV charging. Type AC are not suitable. Type A and Type F are both suitable only in
conjunction with a residual direct current detecting device (RDC-DD). Type B is suitable for EV charging and does not require an RDCDD, but is more expensive.
Earthing – There are three main types of earthing arrangements likely to be encountered in a domestic setting in the UK; TN-S, TN-C-S (PME) and TT. All of these have both advantages and potential drawbacks, so careful consideration should be given to what will best meet requirements.
Installations require both testing and inspection under BS7671. This is a specialist area that requires particular knowledge and care. Landlords must be assured that they are engaging the correct resource, receiving the appropriate documentation and performing accurate testing and inspection.
There’s no doubt that the number of Electrical Vehicles on UK roads is set to increase even further, and with it the demand for EV charging points. Social landlords will increasingly be required to make decisions on whether, where and how to undertake installation, maintenance and testing. They must continue to protect the safety of residents by ensuring the work that they have installed or inherited is safe.
CORGI Technical Services can provide help and support in this area, contact info@corgitechnical.com
Calum Mansell, Technical Safety Manager – Electrical, CORGI Technical Services
All electrical installations have a working life, at the end of which a rewire is generally undertaken. CORGI’s Calum Mansell takes a closer look at when, and why, a landlord might consider undertaking a rewire, and the key points they need to consider before doing so.
Organisations may choose to undertake rewires on a scheduled program, or more reactively e.g., when a property becomes void. Many will rely upon an Electrical Installation Condition Report (EICR) to aid this decision; others will take a more policy driven approach based on anniversary dates. Whichever approach is taken, this should be informed by a thorough understanding of the landlord’s legal obligation to maintain electrical installations, local Housing Act requirements and other relevant legislation.
It is worth pointing out that just because wiring is old, it does not necessarily mean it is unsafe! There are, however, some circumstances where a rewire is almost certainly going to be required:
CHEVRON-CIRCLE-RIGHT After flood or fire damage
CHEVRON-CIRCLE-RIGHT If the electrical installation has become unsafe
CHEVRON-CIRCLE-RIGHT The installation of new circuits forming part of wider upgrade works
Other factors which may influence the decision to rewire a property include:
CHEVRON-CIRCLE-RIGHT Test results indicating defective wiring
CHEVRON-CIRCLE-RIGHT Overloading due to an insufficient number of circuits
CHEVRON-CIRCLE-RIGHT Deterioration of cables, connections, or accessories
We have listed opposite some of the key indicators that may help you to determine the age of an electrical installation and to identify where a rewire may be needed. As ever, engineering judgement by a competent person should be applied to determine the ongoing suitability of an electrical installation.
Outdated Equipment and Accessories:
Examples include re-wirable fuses, which were frequently used between the 1920s and mid-1980s and are still found in many installations today. Less commonly encountered these days, but in frequent use between the 1920s and mid-1960s, were wooden mounting blocks for accessories, such as light switches.
Cables:
These can also indicate the age and ongoing suitability of an installation. You may come across the following:
CHEVRON-CIRCLE-RIGHT 2.5mm2 flat PVC/PVC sheathed cables manufactured with a 1.0mm2 circuit protective conductor (cpc) commonplace between 1969 to 1981
CHEVRON-CIRCLE-RIGHT Green coloured sleeving for protective conductors, used between 1966 and 1977
CHEVRON-CIRCLE-RIGHT Red and black live conductor identification, industry standard from 1950 until 2004
Chemical Effects:
Certain PVC/PVC cables installed between 1968 to 1975 have been found to be susceptible to slow chemical degradation termed as Di-isoctyl phthalate, but better known as ‘green goo’. Where this is encountered, rewiring of the affected circuits should be considered. Where early onset is discovered, regular periodic inspection should be undertaken as a minimum.
It is important to remember that Di-isoctyl phthalate is a toxic substance; suitable protective clothing should be worn when handling waste materials, waste should be disposed of in suitable labelled containers and good hygiene should be practiced on site. HSE consultation is advised.
DIY:
Residents are sometimes responsible for causing unsafe installations through unauthorised alterations. In most cases these can simply be safely disconnected, however some may require partial or full rewiring.
Absent Conductors:
WARNING: Circuit(s) Nos.xxx do not have provision for earthing metal equipment.
TO AVOID RISK OF ELECTRICAL SHOCK, DO NOT REPLACE INSULATED LIGHTING FITTINGS OR SWITCHES WITH METAL LIGHTING FITTINGS OR SWITCHES.
From the 1950s until the early 1970s some cables did not incorporate an integral CPC. This creates a risk of electric shock, which is heightened with the installation of metallic switches and lights. Rewiring should be considered. In the interim, the installation should be labelled as in this image.
Site Survey: Do not underestimate the importance of a site survey before commencing work! Considerations should include:
CHEVRON-CIRCLE-RIGHT Positions of existing/new accessories
CHEVRON-CIRCLE-RIGHT The need for an electrical supply
CHEVRON-CIRCLE-RIGHT The movement of furniture, carpets, laminate flooring, etc
CHEVRON-CIRCLE-RIGHT Customer needs
CHEVRON-CIRCLE-RIGHT Working restrictions
CHEVRON-CIRCLE-RIGHT Routing of cables
CHEVRON-CIRCLE-RIGHT ACMs
Specifications: Consider your manufacturer selection, and any ongoing maintenance needs, carefully. Have, and adhere to, a clear policy when it comes to residents’ own electrical equipment. Ensure the specification is up to date and in line with the current version of the IET’s Wiring Regulations, BS7671, as well as other relevant standards.
Socket Outlets: Where not enough socketoutlets are provided, the over reliance on extension leads can be an electrical safety issue. The IET’s On-Site Guide, offers information on the number of socket-outlets per room.
Wiring Systems: What containment will be used? How will this impact the property, and the resident? What are the time, effort and cost implications?
DNO Requirements: As Electrical Safety-First state in their Best Practice Guide 1; some electricity distributors have requirements that exceed those of BS7671. Local requirements should be confirmed before starting work.
Safe Working Practices: Be aware of requirements under the Electricity at Work Regulations 1989. Is the DNO fuse safely isolated? Are contractor switches included?
Energy Efficiency: During the rewire survey, consider whether changes or improvements could be made to increase energy efficiency.
Safe Disposal: Ensure the safe disposal of old electrical cabling and equipment – a May 2023 E&T article reported on live wiring being found dumped in a wheelie bin!
Future Proofing: Look to the future. Does your planned work meet modern requirements and reflect changes in the sector such as renewable technologies?
Documentation: When a rewire is completed it is important to collate the correct documentation for record keeping. For a rewire this will include an Electrical Installation Certificate and a Domestic Fire Alarm and Detection Systems Certificate. In England and Wales, a Building Regulations (Part P) Certificate of Compliance is also required under Building Regulations. In Scotland, a Building Warrant is required for the rewiring of flats or houses of three storeys and above. Although this is not required where repair or replacement works are to a level equal to the installation (or part thereof) being repaired or replaced.
CORGI Technical Services can provide support with rewires or any other aspects of electrical safety. Contact info@corgitechnical.com
There is no greater responsibility for Registered Housing Providers (RHPs) than that of keeping your residents safe. It can be a challenging and complex task, and this is certainly true when it comes to the field of electrical safety. Independent audits are a powerful tool to identify any potential issues and reassure both landlords and residents that risks are being managed appropriately.
CORGI Technical Services have extensive experience in undertaking electrical auditing and can work with RHPs to offer reassurance that that their properties are compliant and risks are being managed appropriately.
Below we address some frequently asked questions on electrical auditing:
At its core, compliance auditing evaluates whether an organisation is meeting its regulatory responsibilities. In terms of electrical auditing this includes measuring performance against both statutory and nonstatutory documents. Auditing can also provide valuable insights to help drive improvement and raise standards.
CORGI Technical Services offer a wide range of electrical services, including auditing, consultancy and training. We have seen real growth in verifying electrical compliance through auditing and the demand for electrical training courses continues to increase; electrical installations carry significant risks for landlords. We envision significant enhancements within the industry in the future with the influx of renewable technologies, modern methods of construction, and changing legislation such as the Social Housing (Regulation) Act. We have input to those everyday documents used on-site such as Electrical Safety First’s Best Practice Guide 4, which covers Electrical Installation Condition Reports (EICR) coding. This gives you the peace of mind that when CORGI advise or indeed offer technical solutions it comes from a place of credibility, collaborative working, and professional expertise.
What types of on-site electrical auditing can CORGI Technical Services offer?
Our two on-site options include:
This is where the auditor attends a completed electrical activity such as a periodic inspection and test. Using the completed EICR, the auditor evaluates if the engineer has correctly completed the documentation, and identified and coded all observations via inspection and testing. The CORGI auditor will then make an overall assessment of the standard of the works completed.
This type of audit involves our auditor attending the site with an engineer. Typically, this service includes a review of safe working practices, installation methods, inspection, testing and the completion of documentation. This process will also involve an overall assessment of the on-site electrical and health and safety practices, along with the level of customer service displayed at the time of audit.
We can also provide a deep dive into your electrical documentation or an electrical safety management review.
When high-quality auditing is undertaken by our highly qualified and experienced auditors, this can bring a wide range of benefits to an organisation including:
CHEVRON-CIRCLE-RIGHT The provision of objective and valuable insight into the performance and efficiency of staff, 3rd party contractors and DLOs.
CHEVRON-CIRCLE-RIGHT An impartial assessment of the organisation’s controls to meet regulatory responsibilities.
CHEVRON-CIRCLE-RIGHT Identification of areas for improvement, with actionable insights to take forward.
CHEVRON-CIRCLE-RIGHT Providing assurance to key stakeholders.
CHEVRON-CIRCLE-RIGHT The thorough evaluation of risk.
CHEVRON-CIRCLE-RIGHT Enhancing the credibility of the organisation’s electrical services.
It is essential to consider the quality, competence and experience of the auditors you engage. All CORGI Technical Services electrical audits are carried out by highly trained electrical engineers. Our auditors all hold the appropriate qualifications, are insured and DBS vetted, hold ID badges and wear the CORGI uniform. Quality control is paramount for us, and all auditors are provided with regular training in respect to health and safety and the latest electrical updates. On-site performance reviews are a regular occurrence and we essentially ‘check the checker,’ so that you can be assured your electrical compliance is in safe hands.
We have an electrical department to check our staff and all our electricians are competent, so why do we need auditing?
Internal auditing is definitely important, and we strongly encourage these internal checks. There are many additional benefits, however, to working with us as an independent and experienced third party. These include impartiality, the opportunity to support staff development and the ability to discuss and impart guidance to both supervisory and on-site staff. CORGI have the experience of having conducted audits in multiple organisations over many years and are able to share best practice, which can serve to validate existing programmes as well as allowing us to make recommendations for improvement.
It should also not be overlooked that the process of internal auditing requires a significant investment of time and resource. At CORGI we understand this challenge and can help to lighten the load. Even for the most seasoned of electrical managers it is an arduous task to stay on top of the ever-changing electrical industry. CORGI have experienced and dedicated technical managers to support you and your staff.
Having CORGI audit your electrical installations can help to provide you with real life solutions to your technical problems. For example, did you know that we sit on the Wiring Regulations Advisory Group, as the Association of Electrical Safety Managers? This group is designed for key industry stakeholders to provide recognised answers to those on-site problems and challenges.
We already use trade association1 registered contractors, so why do we need auditing?
We fully support this and always recommend using a contractor recognised by a UKAS Accredited Certification Body. In fact, we are associate members of two ourselves! Auditing is not designed to replace the assurance offered by a trade association but to
1
supplement it. Electrical auditing can cover a greater depth and breadth of your electrical activities. This in no way devalues what is done on trade association visits, but these are a separate process. CORGI auditors are able to focus on a greater range of engineers and geographical locations over a sustained period, targeting your highrisk areas and offering bespoke solutions.
We recommend 10% of your electrical work streams are audited per year, however we are able to offer tailored packages to suit individual client needs. Some organisations opt to target elevated risk areas of their business, such as inspection and testing, whilst others undertake a broader view including repairs and installations. Either way, impartial auditing can bring significant improvements to the electrical standards of an organisation.
What if our staff/contractors do not respond well to being audited?
The thought of being scrutinised at work can be a daunting one. Rest assured that CORGI staff have the skill and sensitivity required to successfully deal with any challenging conversations with care and respect. We strongly believe that auditing should be viewed as a development opportunity for all. Supporting and nurturing employees can aid retention, development, and job satisfaction. Where concerns are highlighted, we can offer solutions such as formal training, toolbox talks and attendance/support at contractor meetings.
“I have spoken to our electricians who underwent the onsite CORGI Audits this week and would like to commend the auditor for his professionalism. All the electricians have spoken of how much his manner in conducting the audits put them at ease in what was a stressful and nerveracking situation for them. Even the most accomplished of electricians would get nervous under this situation, but thankfully the guys were put at ease. The auditor also helped them out with some useful tips to assist them with future testing. Please pass on my thanks and appreciation on for a job well done.”
Tam Meaney Electrical Team Leader City of Edinburgh Council
How will I receive the audits?
We have designed our own dedicated auditing portal, where customers can review the results of completed on-site audits, download reports and view outcomes against other customers (anonymously) with our benchmarking facility. All audits are scored, supported with evidence such as photos, and referenced with appropriate industry guidance and standards. We support you in managing and reporting on risk by providing you with timely, clear and high-quality data.
What if I am not sure on what the audit means or how to address an issue raised?
As a CORGI client, you will be assigned a dedicated contract manager who can assist you with the audit process as well as supporting you with wider compliance issues. For those who are not electrical specialists, we can help to demystify some of the electrical industry’s unique jargon and provide clarity where required. Regular contract meetings are all part of the service and, where further assistance is necessary, we can offer alternative options such as attending contractor meetings or on-site visits. We have the flexibility to tailor solutions specifically for our clients’ needs.
In conclusion, working with CORGI’s highly qualified and experienced experts for your electrical auditing will not only ensure you are meeting current legislative requirements and appropriate standards but will also offer you valuable insights to help drive continued improvement, support you to meet your compliance goals and help you to deliver a safe home for every resident.
If you would like to know more about electrical auditing, please do not hesitate to contact us.
info@corgitechnical.com
The Social Housing (Regulation) Act 2023 – Section 11 is bringing changes to electrical safety requirements for the social housing sector. This will have an impact on inspection and testing of electrical installations and landlord owned electrical appliances. This will affect both local authorities and housing associations. Will you be ready?
Currently in England The Electricity at Work Regulations 1989 and The Landlord & Tenant Act 1985 require social landlords to keep electrical installations in domestic rented premises in good repair and maintained, but not to specifically test and inspect them. The exception is Houses in Multiple Occupation (HMOs) which require inspection and testing at least every 5 years in England, Wales and NI, and every 3 years in Scotland.
The introduction and enactment of The Social Housing (Regulation) Act 2023 –Section 11: Electrical safety standards brings amendments to other existing legislation – including the Housing and Planning Act 2016 – which allow the Secretary of State to create or amend existing regulations to impose duties on registered providers of social housing with regards to electrical safety standards.
We are currently awaiting further clarification from the Government, and a timeline for the changes going forward, but we can assume that existing regulations will be amended, or new ones introduced to bring parity between the social and private rented sectors and make testing and inspection of electrical installations a legal duty for social landlords.
In a 2022 ASCP Survey, 100% of our members who responded said they were in favour of this move and the increased protections it will bring for social residents. There were, however, significant concerns around the challenges this may pose for social landlords, with over 80% of respondents naming access as the biggest potential barrier to compliance. Additional demands on budget and resource, and availability of sufficient suitably competent staff to carry out these checks and associated remedial works, must also be taken into account.
Whilst we do not yet know the timescale for these changes, we know that they are coming! For those organisations not already operating a voluntary 5 year programme, it is imperative to start the conversation now about how this is going to be implemented.
Did you know that CORGI/ASCP offer a range of Electrical Safety courses as well as a selection of qualifications that are highly regarded by employers? Whether you are looking to elevate your current knowledge, progress your own career or support the career development of your team – there will be a course or qualification to suit you.
As you might expect, our course tutors are experts in their field and our feedback forms consistently show overall scores of 9/10 or even higher. The design of our courses and qualifications allow plenty of time for questions and interaction – we ensure you get the most value out of your learning experience.
Depending on numbers and your preference we can deliver courses either online or at a venue of your choice.
Regardless of where you are in your career, there will be a qualification or course that’s right for you.
CHEVRON-CIRCLE-RIGHT Level 4 VRQ Certificate in Electrical Safety Management in Social Housing
CHEVRON-CIRCLE-RIGHT Level 3 VRQ Certificate in 18th Edition Electrical Wiring Regulations (BS 7671:2018 + A2:2022)
CHEVRON-CIRCLE-RIGHT Level 2 VRQ Award in Electrical Safety Awareness in Social Housing
CHEVRON-CIRCLE-RIGHT Level 1 VRQ Award in Basic Electrical Principles
CHEVRON-CIRCLE-RIGHT Electrical Installation Conditions Report EICR
CHEVRON-CIRCLE-RIGHT Electrical Visual Inspection Seminar
CHEVRON-CIRCLE-RIGHT Safe Isolation Procedure and Training Awareness Seminar
If these off the shelf courses do not quite hit the mark, then we can build a bespoke course to meet your specific objectives. Whether it be a selection of modules from our existing qualifications or something completely tailored, we work with you to develop and deliver training content which compliments both your organisation’s learning and development function, and each delegate’s personal development goals, at a level that is appropriate to the them. These bespoke courses can range from advanced level training to more basic awareness seminars.
Contact us and we’ll help you achieve the right level and type of training, which can be delivered according to your preference. training@theascp.co.uk
The ASCP Community Hub, launched in March 2023, is the place to be!
It’s the home of membership – it’s your place to engage, collaborate and learn.
Keep up to date with the latest member news, sector updates and ask questions of other members.
See you there ��
To join the Community:
– This is a member-only benefit
– Your invite has been sent to you a number of times, via email
– It came from noreply@theascp.co.uk (check your ‘spam’)
– This email contains your activation link
If you cannot locate the email, it has been stopped by your email system. Ask your IT department to allow through emails from the domain theascp.co.uk
If you need further support to join, please contact members@theascp.co.uk
Launched in March this year, the ASCP Community Hub is a unique online platform where members can engage, collaborate and learn together. “Think of it as your new superpower,” says Group CEO Matt Sharp, “use it to ask questions, share challenges, pool resources and elevate your practice going forward.”
Since launch, we have seen over six hundred resources, updates and discussions shared covering topics including Gas, Electric, Fire, Building Safety, Net Zero, Legionella, Asbestos, Lifts, Damp and Mould and more. Here are just a few examples of what is being discussed.
Always a hot topic when it comes to safety and compliance!
The Community Hub has a dedicated Access Best Practice area, and we have seen some fantastic examples of collaboration with members sharing policies, statistics and resources (anonymised where necessary!).
"We have recently been awarded orders through court for access to complete the electrical safety checks in addresses where customers have refused to engage with us despite what felt like never ending attempts on our part!
Alongside the orders, the judge has awarded us costs. This has been anywhere between £1200 – £1400.
To get to my question, do you have any policies or processes in place when it comes to collecting these costs back? Generally, the orders unless stated otherwise, give 14 days for costs to be paid in full by the customer."
"I would be interested in colleagues approach to gaining access. Is anyone using statutory powers (I am aware this is not a legal requirement yet) or is the group allowing an element of non compliance?"
This is another popular topic on which we have seen a number of questions posted, from double checking compliance requirements to sharing policies, procedures and experiences.
"With regards to legionella compliance, is anyone willing to share what checks they carry out in void properties and how the checks are recorded? Also, what is the preferred approach in void properties; draining down the system in voids or performing regular flushing?"
With changes to electrical safety standards for social landlords included in the Social Housing Regulation Act, this has been a key topic of conversation. The ASCP, in partnership with the experts at CORGI Technical Services, make sure to keep members updated on all the latest developments and regulation changes via the Community Hub, and it’s a safe space for users to ask questions and share challenges too.
This sometimes controversial topic has seen a lot of debate recently. The ASCP have put together an informative document which is available via the Community Hub, along with key learnings shared from recent Housing Ombudsman reports and of course the opportunity to ask questions of, and discuss policies with fellow members.
Capping gas on shared ownership/new build
"Interested to hear what others do in terms of gas safety on new build properties whilst they are going through the sale process.
We have taken handover from the builder and they are up for sale, shared ownership.
The question is should the gas be capped during this period from handover until sold?"
Questions relating to lifts are always popular on the Community.
"How often are other social landlords currently conducting a LOLER examination on the domestic lifting equipment installed in their property? And does it vary depending on the lift type: stairlift, steplift, through floor etc. And how is this running alongside servicing? With an annual service and potentially biannual LOLER that could be 3 access visits needed to an address each year for a piece of lifting equipment – is that correct?"
– Are all your compliance documents analysed?
– Do you have 100% accurate analysis of every document?
– Is your level of risk fully assessed – both now and for the future? ... TCW delivers this for you!
Granular view of extracted data and compliance risk via fully searchable database
In line with the Building Safety Act, delivers complete digital record of verified compliance data
Built in legislation and regulations for automatic analysis to latest requirements
Agile reporting across every compliance category and executive summaries
Aligns with inhouse housing management systems
The compliance data management system TCW is unique in the social housing sector and affordable – there is nothing else that comes close to the capability, integrity and agility of this system.
TCW is not a document or asset management system. It has been developed to work in tandem with these systems, providing 100% verified compliance data, across every compliance discipline and informing those internal systems accordingly.
So what makes this comprehensive system unique?
CHEVRON-CIRCLE-RIGHT The technology is hosted in the cloud by Microsoft Azure and therefore requires no client system integration to deliver verified granular data analysis, right down to the individual data cell.
CHEVRON-CIRCLE-RIGHT The technology DOES NOT use Optical Character Recognition (OCR) to ‘estimate’ what it sees on a document; nor does it read or scan documents. The software literally extracts the data from every field on every page of every document. No other system can claim 100% data accuracy, withstanding legal analysis.
CHEVRON-CIRCLE-RIGHT No templates are required – any and all of your documents will be ingested by the system automatically. No other system can do this.
CHEVRON-CIRCLE-RIGHT No instruction is required by you to ‘teach’ the technology what constitutes acceptable/compliant data – this is done automatically, across every compliance discipline.
CHEVRON-CIRCLE-RIGHT Your documents and compliance analysis results are available to you THE SAME DAY – no other software solution can deliver an immediate, full verified service.
CHEVRON-CIRCLE-RIGHT
Turning Information into Insight
Once extracted, the data is analysed according to the latest legislation, regulations and codes of best practice for each compliance discipline. This reference material is built into the software and updated with every new amendment which impacts on safety and compliance, e.g. gas documents are checked against the Gas Safety Regulations 1998 eg Reg 26.9, 36 and 36A, Electrical documents are checked against the 18th Edition Wiring Regulations (IET) and Electricity at Work Regulations (EAWR), Fire Documents against PAS79 etc.
CHEVRON-CIRCLE-RIGHT Additional logic is further applied to the data to identify risk; for example, any circumstances where the data has passed the necessary regulatory checks but still represents a potential safety risk.
For example - on an EICR, a disconnection time outside regulatory guidance, insulation resistance query and CPC cross sectional area query would all be flagged as potential risks. TCW really does emulate a qualified engineer analysing compliance data – without the inherent risk of human error.
CHEVRON-CIRCLE-RIGHT Once extracted, every piece of data is available for you to access, search and report on, within your account. Popular data searches include filtering by engineer, contractor, boiler make and model, CO and smoke detector data, MSB 3036s to indicate re-wiring, EICR codes, next inspection dates. No other technology can deliver this level of verified granular data.
CHEVRON-CIRCLE-RIGHT You can then use this 100% verified data to inform your repairs and maintenance schedules, capital expenditure projects and overarching asset maintenance and management schedules.
CHEVRON-CIRCLE-RIGHT Your TCW account is accessed via individual login ID. This means every login, document edit and data adjustment is recorded against that ID. This results in a digital footprint in the account and forms part of the robust digital audit path of compliance data for your organisation, now requested by the Regulator for Social Housing.
Given the capability of TCW, you may well be forgiven for thinking this system is beyond your budget. We think you will be pleasantly surprised by the cost, and the significant value it delivers.
Drop us a line to find out more. info@corgitechnical.com
John Brown, Contract Manager – Scotland, CORGI Technical Services
Damp and mould present a persistent and ongoing challenge for the social housing sector. They pose a real risk to the health and wellbeing of our residents, as well as to property and belongings. With increased scrutiny from the Housing Ombudsman Service and Regulator, coupled with significant media attention, housing providers who do not take the issue seriously also risk maladministration findings, financial penalties and reputational damage. CORGI’s John Brown takes us through what landlords need to consider and be aware of when it comes to this highly topical issue.
The potential consequences of untreated damp and mould in residential properties were brought sharply into focus by the tragic death of two year old Awaab Ishaak in December 2020. Senior Coroner Joanne Kearsley said that the toddler’s death from prolonged exposure to mould, “should be a defining moment for the housing sector.” Housing Secretary Michael Gove reinforced this message in a letter sent to all registered providers, setting out his expectation that they would absorb the lessons from Awaab’s case and be calling for urgent action on housing conditions.
In October 2021 the Housing Ombudsman service published their Spotlight Report on Damp and Mould, which was entitled ‘It’s Not Lifestyle’. The report detailed a sharp increase in damp and mould complaints being received by the Ombudsman, as well
as the damage to personal and residential property and mental distress this can cause. It also set out some of the key learnings from casework including a series of severe maladministration findings. A follow-up report was published in February 2023 which recognised that many housing providers had engaged positively with the previous report, however this report also emphasised that the issues were ongoing.
The scale of the issue should not be underestimated. Earlier this year, the Regulator of Social Housing stated that around 264,000 homes had at least a ‘notable’ problem with damp and mould. The ASCP estimates that this equates to somewhere in the region of 0.5-0.75 million people living in
conditions that could be dangerous to their health. The current cost of living crisis and rise in fuel poverty are set to exacerbate the problem even further. A recent Government report, based on data collected in 2020, stated that 13.2% of the English population generally, and 18.7% of social housing tenants are fuel poor. Child Poverty Action Group published a paper in 2022 which anticipated a significant worsening of this situation, predicting a 36.6% rise in the number of people experiencing fuel poverty.
Mould is a fungi that thrives in damp and humid environments. Its spores can lead to inflammation, allergies, infections and toxicity. Due to their microscopic size; mould spores can easily spread throughout the home. The harmful effects of mould pose a risk to all residents, but particularly to vulnerable groups such as babies and children, older people, pregnant women, those with skin or respiratory problems, and those with a weakened immune system. It is so important, therefore, for housing providers to be aware of and consider any vulnerabilities the occupant may have when tackling cases of damp and mould.
The Housing Ombudsman Service has stated that the handling of damp and mould cases is a key area of focus, and
this is indeed reflected in the number of maladministration and severe maladministration cases we are seeing related to damp and mould complaints. These cases are also frequently being reported and shared both through mainstream and social media channels. And with the Ombudsman’s Annual Complaints Review, published in October this year, revealing an overall 323% rise in Severe Maladministration findings; this level of scrutiny shows no sign of abating any time soon.
What can landlords do, therefore, to keep residents safe and avoid such an outcome? Knowing your organisation’s legal responsibilities is of course essential. The below are some further key steps that should be taken when dealing with damp and mould cases:
As the Regulator of Social Housing wrote to all housing associations at the end of last year, it is vital for providers to be ; “listening to their tenants’ concerns, understanding their diverse needs, removing barriers to accessing services and responding promptly”. Residents need to know how and where to report concerns, and to feel confident that they will be listened to and taken seriously when they do so.
When it comes to complaints, Housing Ombudsman guidance states that the person(s) responsible for handling these should possess the necessary skills and be free of any conflict-of-interest. They should also have the authority and drive to take charge and resolve issues swiftly and fairly.
Each individual instance of damp and mould should be evaluated on its own merit as no two sets of individuals, homes and circumstances will be the same. Landlords should avoid making assumptions about the cause of any issues, or about what will be required, without making further investigations and considering a programme of work from end to end. Before you act, it is important to discuss desired outcomes and agree next steps with the occupant.
It is important to have a plan, a standard, a timeframe and a set of goals that everyone is agreed upon before acting. Consider who the responsible person will be, and whether they have sufficient competence and authority to carry out the required actions. Open and ongoing communication with the resident is also key.
Reflection is an important part of the process and a necessary step towards improvement. This includes reflecting on any actionable work, the interactions that took place and any feedback received. The Housing Ombudsman Service has called for housing providers to embrace a ‘positive complaints culture’. We believe even better would be to build a ‘positive interactions culture’, potentially preventing any complaints by tackling issues before they escalate to that stage.
Every case dealt with is an opportunity to learn and to improve policies and procedures. In order to allow this learning, organisations must foster a culture of openness, honesty and transparency. By raising awareness and educating those around us on changes and improvements, we can all contribute to raising the standards and safety of the homes we provide for our residents.
The ASCP Safety & Compliance Awards recognise the achievements of inspirational individuals and organisations working within social housing and facilities management sectors.
It’s free to enter an Award – just select the category and submit your entry by 2 Feb 2024.
Categories include:
NEW: Best Response to Damp & Mould Award
Building Safety Initiative of the Year Award
Best Supplier to the Social Housing Sector Award
Safety Leadership Award
Safety & Compliance Training and Development Award
Safety & Compliance Initiative of the Year Award
Electrical Contractor of the Year Award
Heating Contractor of the Year Award
Women in Safety and Compliance Award
Partnership & Collaboration of the Year Award
Product of the Year Award
Customer Service Excellence Award
Net Zero Initiative of the Year Award
Best Initiative to Combat Fuel Poverty Crisis Award
Rising Star Award
NEW: Best Response to Damp & Mould
The sector was shocked and deeply saddened by the events leading to Awaab’s Law. How are you responding to the new Guidance published by the DHLUC? What new processes/ systems have you implemented – how effective are they? How is your organisation working collaboratively to tackle damp and mould issues in your homes? Maybe you have a great case study to share with us regarding this issue. We want to be inspired and reassured by your entry.
Building Safety Initiative of the Year Award
The Building Safety Act is intended to improve the design, construction and management of higher-risk buildings. Inspire us with how you will improve the management of your buildings, and how you are empowering your residents to have more say in how their buildings are kept safe.
Best Supplier to the Social Housing Sector Award
We are seeking best in breed for this Award! Demonstrate how you go above and beyond to deliver impeccable service to your customers. Maybe you have helped customers with a particularly difficult situation, or maybe the level of service you supply is consistently next level. Or have you implemented new way ways of doing things to meet customer demand or expectations? We want to hear from exceptional suppliers!
Safety Leadership Award
Safety is the responsibility of everyone in an organisation. It should lie at the heart of an organisation’s culture. Everyone has a part to play – from frontline staff to Boards, from managers to engineers. This award seeks to recognise an organisation that has shown its commitment and support to placing safety at the very heart of all its activities.
Sponsored by NUCO
Safety & Compliance Training and Development Award
A crucial part of managing safety is ensuring that all staff have the knowledge and skills to carry out their role. This award looks to recognise an organisation demonstrating a wide range of training activities including qualifications, apprenticeships and internal training that serve to develop and maintain competence at all levels.
Safety & Compliance Initiative of the Year Award
In an ever-evolving sector, finding new solutions and innovations is becoming all the more important in dealing with safety and compliance
issues. We are seeking to recognise and reward those solutions offered to help create a safer place to work and live.
Electrical Contractor of the Year Award
Nominations welcome from both contractors and in-house teams.
In the social housing and facilities management sector, an effective relationship between a housing provider and their contractor is key to maintaining excellence in safety and compliance. We are looking to recognise an electrical contractor who has provided exceptional support and demonstrated outstanding professionalism, innovation or service contribution to a project or contract – or who has a particular story of excellence to share.
Sponsored by ECA
Heating Contractor of the Year Award
Nominations welcome from both contractors and in-house teams.
In the social housing and facilities management sector, an effective relationship between a housing provider and their contractor is key to maintaining excellence in safety and compliance. We are looking to recognise a heating contractor who has provided exceptional support and demonstrated outstanding professionalism, innovation or service contribution to a project or contract – or who has a particular story of excellence to share.
Sponsored by SENTINEL
Women in Safety and Compliance Award
An exciting category inspired by the Women in Compliance group. The delivery of safe and compliant practices and processes is a core function for housing organisations. We are looking to recognise an individual in the sector who has either gone above and beyond in their role to drive safety and compliance, or who is providing encouragement to other women in their organisation or sector through mentoring, support initiatives or inspiration.
Sponsored by RISKHUB
Partnership & Collaboration of the Year Award
Working together is vital to our future; who are your partners and stakeholders who help make things happen? This award seeks to reward those collaborating with other organisations to improve safety and compliance standards, leading by example in the sector. If you have worked on a project with a contractor, supplier or housing association that has seen great results, make sure you all receive the recognition you deserve.
Sponsored by AES METERING
Suppliers are continuously developing new and inventive ways to improve products and services, whether it be for greater safety, efficiency or economy for housing associations and their residents. The product of the year award seeks to recognise an organisation that has gone the extra mile to learn and develop a solution for social housing, or who has created a unique and innovative product or service for the sector.
Sponsored by WOLSELEY
This award is open to anyone working in the social housing and facilities management sector, or manufacturers supplying to it. Everyday we hear stories of outstanding customer service, on an individual and organisational level. We are looking to recognise those who have implemented successful customer service strategies or gone beyond the call of duty for their customers.
Working towards a more sustainable way of powering and building homes will be the key to relieving some of the environmental impact our current ways of doing things has on the planet. We are looking to reward individuals, organisations or collaborations who are working on, or have implemented, sustainable solutions for a greener future in social housing.
Sponsored by BAXI
With the extreme cost of living crisis the number of households experiencing fuel poverty will escalate to new levels. We are looking to reward an individual or organisation who has implemented a successful initiative to support residents and reduce fuel poverty – this could be through improved energy efficiency in buildings, support, education and advice to residents, or a community project to help combat the issue.
In every organisation there is a newcomer or junior team member who deserves recognition for their hard work and dedication. We are looking to reward a special individual who is making a difference in their organisation, bringing improvements for residents or working towards positive change in the industry.
Want to learn from experts as well as network with other social housing landlords? Then attend the only event totally dedicated to safety and compliance professionals in the social housing and facilities management sectors – the ASCP Safety and Compliance Conference, 11-12 June, Celtic Manor, Newport.
At our well-established conference, you’ll hear from a broad range of expert speakers on a variety of safety and compliance topics including gas, electric, fire, legionella, asbestos, lifts and damp and mould. Plus, there will be useful regulatory updates, the latest on net zero, plenty of leadership inspiration and of course best practice sharing. The annual Women in Compliance personal development session will also be hosted at the conference.
We are excited to announce that our Inspirational Speaker for 2024 is Sir Ranulph Fiennes OBE, described by the Guiness Book of Records as the world’s greatest living explorer. He received his OBE for ‘human endeavour and charitable services’; through his expeditions Sir Ranulph has raised large amounts for charities. He has led 32 major expeditions to remote parts of the world including both Poles. In 2003, only 3½ months after
suffering a massive heart attack and double bypass operation, he ran 7 marathons on 7 continents in 7 days. Hear Sir Ranulph talk about his incredible life and adventures at the Conference.
Alongside the Conference, the large Exhibition Hall hosts a wide range of exhibitors, showcasing the latest products and services to the sector. You will find a wealth of innovation and expertise, all geared to social housing and facilities management. Every year we welcome back key brands in the sector, such as Ideal Heating, Vaillant and Aico, and we also attract new exhibitors such as Legionella and Fire Safe Services, Huws Gray and Glen Dimplex. The amount of knowledge and experience in the Exhibition Hall should never be underestimated. Suppliers to the sector are a key stakeholder in the ‘Together for Safety’ movement; their expertise is crucial to improving resident safety. Make the most of your 2 days at the conference, ask exhibitors to share their knowledge and understanding with you. Plus, why not arrange to meet your current suppliers during one of the Conference breaks, or of course use the opportunity to maybe source new ones?
Both the Conference and the Exhibition Hall are ideal for updating your CPD. Certificates are issued post conference for 16 hours.
Following the Conference, on the evening of the 12 June we also host the magnificent ASCP Safety & Compliance Awards Ceremony. Don’t forget to get your Award entry submitted by 2 Feb 2024. At the Awards you will enjoy fine dining with top class entertainment - a comedian as well as the Welsh male choir Johns’ Boys – Britain’s Got Talent Semi-finalists; we expect them to take the roof off! It’s also a great opportunity to network in a sociable atmosphere. And of course, if you entered an Award, you may just be called to the stage to collect your trophy! Reward your team for all their hard work throughout the year and if you are a supplier to the sector, why not treat your top customers to some corporate hospitality?
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In a nutshell – to meet 100s of safety and compliance professionals from the social housing and facilities management sectors! Delegates attend the ASCP conference to not only learn and network with their peer group – but to also gain valuable knowledge and insights from expert suppliers like you.
Don’t miss this once-a-year opportunity to network with the landlords of 3m+ social housing properties.
The Exhibition Hall runs alongside this well-established two-day conference. The exhibition attracts many loyal exhibitors who join us year after year, as well as new exhibitors who are keen to meet potential customers. If you’re involved in supplying products or services related to the Big 6, damp and mould or indeed ancillary services, to the social housing sector, then the Exhibition Hall is the place to be.
Maybe you supply fire-related products – fire doors, sprinkler systems or other fire-stopping products/ materials? Or do you supply, install and/or repair lifts or lifting
equipment? Perhaps your focus is legionella or asbestos related services or products. As the spotlight continues to shine on damp and mould within the sector – maybe you have a product or service that delegates would be interested in hearing more about?
Every year the Exhibition Hall buzzes with activity – questions being asked, demos being given, advice sought. Our delegates appreciate being able to attend a conference with expert speakers as well as being able to chat with exhibitors about the latest innovations and technical solutions.
‘It’s been a fantastic event. We’ve met loads of good people and we have already signed up for 2024.’
Paul Halbert, National Accounts Manager, Yesss Electrical
‘We’re here for the 2nd year running due to how successful last year was – it was such a great show that we have invested in a new stand for this year.’
Rob Slade, Specification Manager, Hispec
CORGI is delighted to welcome Caroline Warner to the business development team. Caroline has an impressive career spanning commercial, renewables, technology, and social housing.
Her real passion lies within the social housing sector, particularly around innovation, sustainability, compliance, and the transformative power of digitization. Caroline understands the dynamics, challenges, and opportunities within the sector and is therefore ideally placed to help social housing landlords understand the transformative effects that the compliance software TCW can have on resident safety, compliance, resources and ultimately cost savings.
It's early days for Caroline at CORGI, but since arriving she has already hit the ground running utilising her technology background and knowledge to fully understand the unique TCW software to continue to deliver this across the sector. Caroline is also involved in other projects within the business to drive the ‘Together for Safety’ movement.
To ensure she also keeps up with the industry, Caroline participated in the recent Technical Meetings to network with ASCP Members - to listen and learn. Remaining focussed and committed she has also already attended CORGI training courses to gain further sector knowledge and understanding.
Pete has worked in the electrical installation industry for over 40 years, including 28 years as a NICEIC approved contractor and qualified supervisor. He started his career via the traditional apprenticeship route straight from leaving school and has gained numerous industry qualifications. He has extensive knowledge of BS 7671 Requirements for Electrical Installations plus knowledge of other standards such as BS 5266 Emergency Lighting, BS 5389 Fire Detection, Building Regulations and the Health & Safety at Work Act.
Pete provided electrical auditing services to CORGI Technical Services for a number of years, and has now joined full-time as Electrical Contracts Manager, primarily covering the southern half of the country and into South Wales. Pete is looking forward to supporting CORGI customers and ASCP Members by using his comprehensive knowledge and experience to help them measure and demonstrate the competence of their electricians and electrical supervisors.
Day-to-day activities include carrying out retrospective electrical safety and quality audits, plus technical desktop reviews of electrical test and inspection reports and conducting work-in-progress assessments.
Additionally, Pete will onboard electrical auditors for CORGI ensuring their competency and expertise, starting with the interview process and moving to on-site analysis to ensure they are the best fit for the role.
This new Level 2 VRQ is designed specifically for anyone involved in social housing to help raise awareness of PUWER, LOLER and lifting equipment. It enables staff to not only understand legislative standards and guidance, but also ensure best practice is consistently maintained across their organisation.
The course covers:
CHEVRON-CIRCLE-RIGHT Legislation
CHEVRON-CIRCLE-RIGHT Domestic Premises
CHEVRON-CIRCLE-RIGHT Compliance
CHEVRON-CIRCLE-RIGHT Work Records
CHEVRON-CIRCLE-RIGHT Gifting of Equipment
CHEVRON-CIRCLE-RIGHT Lifts
CHEVRON-CIRCLE-RIGHT Improving Safety
In addition to the above content the course also answers common questions relating to PUWER and LOLER such as:
CHEVRON-CIRCLE-RIGHT Do these regulations apply to domestic premises?
CHEVRON-CIRCLE-RIGHT Are there any exceptions?
CHEVRON-CIRCLE-RIGHT What if it is not work equipment?
CHEVRON-CIRCLE-RIGHT What responsibilities do Duty Holders have?
Following the course, learners will have a basic understanding of the legal responsibilities and requirements surrounding lifts and lifting equipment including the control and compliance within rented residential accommodation, and the importance of maintaining the safety of residents and assets. Staff will have the confidence to identify and act upon situations that they may encounter when visiting properties or talking with residents.
Application of Regulation 8 of the Gas Safety (Installation and Use)
This course gives an overview of the responsibilities placed upon those carrying out work to existing properties where that work may affect the installation and safe operation of existing gas fittings and appliances. This could be the installation of new double glazing, replacing roof structures, reducing chimney heights, installing cavity wall insulation, etc. The course covers appliance and flue types that may be affected, the risk around carbon monoxide poisoning, operation and locations of Emergency Control Valves, and the relevant legislation such as the requirements of the Health and Safety at Work Act and Regulation 8 of the Gas Safety (Installation and Use) Regulations.
The course covers:
CHEVRON-CIRCLE-RIGHT Appliance Types
CHEVRON-CIRCLE-RIGHT Causes of Carbon Monoxide Poisoning
CHEVRON-CIRCLE-RIGHT Emergency Control Valves
CHEVRON-CIRCLE-RIGHT Legislation
Multi-trade people such as window installers, brick layers, carpenters, roofers, etc. will benefit from this course. Following the course, they will have a greater understanding of the legal responsibilities placed upon workers who may adversely affect the safety of existing gas fittings and appliances in existing properties.
Designed and engineered for heat networks, these valves are designed for bath applications, accommodating lower inlet temperatures whilst providing our proven anti scald protection for safety and peace of mind.
We are delighted to announce the latest safety and compliance professionals to achieve a Level 4 or Level 3 qualification.
Level 4 VRQ Diploma in Asset and Building Management Compliance
We offer our congratulations to each and every one; these are heavyweight, industry recognised qualifications that take time and determination to achieve. That’s another 57 professionals qualified in the sector to help keep residents safe – well done.
CORGI Level 4 VRQ Certificate in Gas Safety in Facilities Management
David Gammage C Watkins Plumbing Ltd
Rosie Nicchitta Clarion Housing Group
CORGI Level 4 VRQ Certificate in Gas Safety Management in Social Housing
Barry Stephens Southern Housing Group
Becky Salter The Wrekin Housing Group
Glenn Bulley Newcastle College
Jade MacGibbon Guinness Partnership
James Barfield Mears Group.
Jan Welton Dudley MBC
Melissa Shirley Phoenix Gas Services
Robert Stewart Islington Council
Sean Walden Dumfries & Galloway
Zoe Hammond The Wrekin Housing Group
Level 4 VRQ Certificate in Electrical Safety Management in Social Housing
Andrew Cunningham Gloucester City Homes
Becky Salter The Wrekin Housing Group
Danny Clarke Rotherham MBC
Howard James Jigsaw Homes Group
John Jay Rotherham MBC
Lynsey Astley One Manchester
Ryan Scullion Platform Housing
Symon Thompson Dudley MBC
Level 4 VRQ Certificate in Managing Damp, Mould and Customer Care in Housing
John Brown CORGI Technical Services
Adam Kitchener Southwark Council
Amy Thompson Cardiff Community Housing Association
Andrew Charlesworth Cannock Chase Council
Christopher Roberts Plus Dane Housing Group
Daniel Timmis Housing Plus Group
Darren Lalley Guinness Partnership
Deanna Coleman Pobl Group
Donna Richards Connexus Housing
Gottfried Plange-Welbeck Luminus Group
Graham Ward L&Q Group
Ian Bye Mirador Strategic Partners
Ian Wakefield Celtic Horizons
Jamie Shipton Magenta Living
Jonathan Jones Flintshire County Council
Jonathan Stirling CORGI Technical Services
Karina Osborne Ocean Housing
Kate Nash Curo Group
Katie Sloan Magenta Living
Laura Atkinson Gateshead Council
Laura Fullwood Connexus Housing
Martin Blakeley Great Places Housing Group
Michael Bennett Coastline Housing
Nathalie Rees Muir Group
Neil Beasley Magenta Living
Nicholas Cox Newport City Homes
Nicholas Doherty City Building Glasgow
Paul Garland Havebury Housing
Rebecca Woolley Ocean Housing
Scott Thompson Habinteg HA Ulster
Tom Crosby CORGI Technical Services
William Paul Greensquare Accord
Level 4 VRQ Diploma in Facilities, Building Management & Compliance
Brian Carver Durham County Council
CORGI Level 3 VRQ Certificate in Gas Auditing Processes
Ben Close New Forest District Council
Chris Smith CORGI Technical Services
James Hammond City Building Glasgow
Kyra Marshall The Gateshead Housing Company
Stephen McHugh City Building Glasgow
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Access is the ‘elephant in the room’ when it comes to safety and compliance. It is hugely problematic, staggeringly expensive and can present a significant barrier to safety. A new White Paper from the ASCP is calling for a broader and more comprehensive approach to tackling this problem.
The scale of the problem across the sector must not be underestimated. From a gas perspective alone it is estimated that tackling the issue of hard to access properties costs the sector somewhere between £49 and £65 million a year. The risks of noncompliance are serious, not least that a breach of the regulations is a criminal offence. The possibility of an incident occurring whilst non-compliant poses a serious risk to resident safety, along with the potential for prosecution, downgrades by the regulator, serious repercussions for the business and untold reputational damage. With so many stakeholders affected, and such serious potential consequences, it is time to take a fresh look at one of the biggest challenges facing safety and compliance professionals today. It is only by coming together to carefully examine the issues, share knowledge and learn from each other that we will begin to formulate the solutions required so that access no longer presents the costly barrier to safety that it does today.
As an organisation, the ASCP is committed to supporting members and the wider sector in tackling the challenge of no-access. In 2021, the ASCP Access Best Practice working group was formed, delivering on our commitment from National Social Housing Safety and Compliance Week. The work of this group has informed the White Paper, which covers the following areas:
Decoding the issues involved: unpicking the complex interplay between human, technical, political, legal, economic and logistical factors.
Defining the magnitude of the problem: outlining the costs involved and the risks no-access poses to the sector.
The complex legal position: shedding light on the various areas of law which all have an impact on the position of access. Legal opinion from a King’s Counsel specialising in this area will be shared with ASCP members.
Highlighting good practise: examining whether the sector is doing all it can to solve the issue, and highlighting those practices and approaches which may help overcome access barriers.
Legal enforcement: exploring the pros and cons for seeking access via the courts.
The case for guaranteed access: insightful case studies from member organisations already using this approach.
The way forward: suggesting potential next steps for both the sector and other stakeholders to move us forward.
Speaking about the aims of the White Paper, ASCP President Claire Heyes said; “It is clear that the status quo should not be allowed to continue; 2030 must look very different to today’s picture. I hope that members, social housing professionals and other stakeholders will use the ideas set out in our new White Paper to inform their own practice, open discussions with colleagues and provide challenge to their current policies and procedures”.
Gaining Access for Safety Checks for Social Housing: The White Paper will be available for members to access via the Community Hub shortly. If you are not a member and would like a copy, please email info@theascp.co.uk
CORGI Technical Services can provide additional support and guidance on best practice for gaining access. Contact info@corgitechnical.com for more details.
Gas safety legislation in Great Britain, Northern Ireland, Isle of Man, and Guernsey define what constitutes gas ‘work’. Many questions still arise, however, about this topic and about who can undertake what work. CORGI's Chris Jones takes us through some key definitions and gives us insight into upcoming new guidance.
Generally, the definition of “work in relation to gas fitting” gives a nonexhaustive list of specific issues as follows:
CHEVRON-CIRCLE-RIGHT installing or reconnecting a gas fitting
CHEVRON-CIRCLE-RIGHT maintaining, servicing, permanently adjusting, disconnecting, repairing, altering or renewing the fitting or purging it of air or gas
CHEVRON-CIRCLE-RIGHT where the fitting is not readily movable, changing its position
CHEVRON-CIRCLE-RIGHT removing the fitting
Anyone carrying out work on gas appliances or fittings as a part of their business must be competent and registered with Gas Safe Register. Whilst there are some exceptions to the requirement to be Gas Safe Registered in specific circumstances, competency to do the work remains a must in all cases under Regulation 3(1) of the Gas Safety (Installation and Use) Regulations (GSIUR).
CORGI, and the Gas Safe Register worked with the gas industry and the HSE to produce guidance in the form of Technical Bulletin 014 (TB014), which provides guidance for Gas Safe registered businesses that are considering and/or undertaking commissioning of gas installations carried out by others. First published in 2008, the current version of TB014 was issued in July 2011 and states the following:
CHEVRON-CIRCLE-RIGHT While a non-registered person may carry out “wet work” i.e., install water pipes and radiators for a heating system, any work on the gas boiler itself and the final connection of the water pipework to the boiler, must be performed by a Gas Safe registered engineer.
CHEVRON-CIRCLE-RIGHT
It is not acceptable for a Gas Safe registered engineer to knowingly “sign-off” gas work that has been carried out by a person who is not registered in order to circumvent the legal requirements. Where this has occurred, both the registered and unregistered installer may face prosecution.
Gas Safe Register regularly receives enquiries to confirm if an engineer’s work categories cover them to work in different environments. In response to such queries, Technical Bulletin 014 Part B has been developed by an industry committee including CORGI and other bodies such as HSE, ICOM and HHIC. It was written to help clarify the gas work competency requirements for certain environments and provide a guide to determine if the environment in which an appliance is installed is representative of the appliance design and safe operation.
A key message of the new guidance is that engineers cannot work with blinkers, especially when working in different environments to their norm and/ or in a non-domestic setting. They must recognise that, in addition to the GSIUR, the Health and Safety at Work Act 1974 may apply, as may other Acts and Regulations including the Dangerous Substances and Explosive Atmospheres Regulations 2002 (DSEAR), the Provision and Use of Work Equipment Regulations 1998 (PUWER), and the Lifting Operations and Lifting Equipment Regulations 1998 (LOLER) among others which may be relevant to the environment.
Not yet published, TB014 Part B went out for public comment in July this year. Publication is anticipated over the coming months so do keep an eye out and, once published, ensure that your engineers are familiar with the contents.
CORGI Technical Services can provide additional support and guidance on gas safety matters, contact info@corgitechnical.com for more details.
Over the last few months, CORGI's Chris Jones has shared some gas safety audit findings with members of the ASCP Community Hub. These are always a popular feature, provoking discussion and providing a real insight into the sorts of safety issues which are still all too regularly being encountered in the field. Take a look at some of the examples below to see if you can spot the issues!
A regular auditor find is unprotected & exposed service pipes. Are your engineers taking the appropriate action if they come across this during a site visit? This means following the Industry Unsafe Situation Procedure, recording the situation as ‘At Risk’ and reporting the issue to the Gas Emergency Contact Centre.
Another common issue found during CORGI audits are room sealed boilers where the electrical supply entry points are not sealed correctly with the grommets. These installations are classed as At Risk (AR) in accordance with the Industry Unsafe Situations Procedure.
Worryingly, this is an issue which CORGI auditors have come across on a number of occasions. In this instance, following the contractors gas service work on a room sealed wall mounted boiler, our auditor found that the top case clips had not been secured correctly. This left the appliance with an unsealed
combustion chamber! This really highlights the importance of the auditing process, allowing for the necessary follow up and corrective action with the contractor.
CORGI come across regular examples, of which the two pictured are typical, where adequate controls are not in place to manage gas safety in premises during scaffolding and roofing works. In both cases, the boiler was found live and in operation at the time! It’s critical that your contractors are aware of the duties placed upon them by Regulation 8 of the Gas Safety (Installation and Use) Regulations to ensure gas safety is not compromised during other works.
DIY and resident tampering rendering an appliance unsafe is a common issue. In the example pictured, the resident had put a bolt through the case in order to hang a basket of flowers and render the boiler more aesthetically pleasing! This was picked up by a CORGI auditor having been missed by the servicing engineer carrying out the LGSR.
“I’m loving Chris’ regular posts of issues and photos – they’re a good way to get the brain working and they highlight what is still happening in the real world.”
Ronald Ferguson, Gas and Cyclical Maintenance Manager, Aberdeen City Council
Issues relating to residents’ own cookers are another common finding during CORGI audits. In this example evidence was found of scorching of combustible materials to the rear of the cooker. Although Gas Engineers should be carrying out a visual inspection of residents’ own appliances during the LGSR process; in this case it was not highlighted on the record. Our auditor issued a Warning Notice and recorded it as ‘At Risk.’
The above are just a few examples of the sort of issues encountered by CORGI auditors on a regular basis, and all point to the importance of having a robust thirdparty quality assurance in place. Auditing by highly-qualified and experienced experts such as the CORGI team will provide not only the assurance you need, but also offer valuable insights to help deliver continued improvement and safer homes for residents. Contact info@corgitechnical.com for more information.
Joe Beesley, Technical Safety Manager, CORGI Technical Services
With Government policy driving towards the ultimate goal of Net Zero by 2050, the pressure is on to decarbonise heating in the UK. Whilst multiple technologies are going to be needed, air source heat pumps (ASHPs) are seen by many as an efficient ‘here and now’ solution. CORGI’s Joe Beesley takes a closer look at what Social Housing Providers need to consider before installation, and how they can manage resident expectations to ensure a successful transition.
Getting the design right is key to the success of any installation. The heat generator, heat emitters and electrical installation must be sized correctly to provide a safe, effective and efficient heating system for the end user. It is important to work with MCS accredited manufacturers, designers and contractors who can demonstrate adherence with industry standards for quality, competence and compliance. Before embarking on any installation, Social Housing Providers should gather crucial information from these designers including:
Technical surveys:
These should include individual room dimensions and characteristics, details of the existing electrical installation and load, and proposed locations for any equipment.
Load calculations (heating & cooling needs):
These are more detailed than EPC heat demands, determined by the room by room requirements, and based on observed and calculated values as set out in BS EN 12831 series. They will normally show a higher demand/ load in kWh than the EPC.
Performance estimate:
Ask the designer to provide a completed MCS 031 Heat Pump System Performance Estimate. This can then be passed to the resident to demonstrate that they should use less energy to heat their home with an ASHP. Additional calculations can also be completed to show potential cost savings.
Manufacturer data for all equipment: This should show efficiency and performance of the equipment, clearance and any locations where use is prohibited.
System layout plans:
Consider the location of key components and whether the layout has been designed with consideration for the end user. Does the plan make the most efficient use of space and minimise inconvenience?
Noise level estimates:
A calculator is available on the MSC website. Ensure this will not cause a nuisance to neighbouring properties.
Maintenance requirements:
Ensure you know exactly what will be installed, how often it will need to be serviced or replaced, what chemicals will be used, what servicing and maintenance packages are included.
Distribution Network Operator Acceptance: Every installation must have permission from the Distribution Network Operator (DNO) to confirm that the electrical supply is able to cope with the additional demand. Many electricity meters and main fuses installed a long time ago will not cope with the additional electrical heating load. Failure to get this acceptance before installation starts could result in power disruption and fines for the responsible person.
Managing expectations and supporting residents through the transition is also
essential. The switch from more familiar systems can be daunting and landlords should provide sufficient information and set clear expectations. Consider the following:
Resident communication:
Explain the ASHP concept in terms that your customers understand, try not to use jargon, share the estimated cost savings, be upfront about any potential disruptions and ensure customers know where to address any queries or issues.
The installation journey:
Share a simplified but realistic timeline, use photos or models to show how the heat pump integrates with their home, be open and explain any temporary inconveniences they may face.
Resident responsibilities:
Explain the differences in the way this new type of heating system works and model how to use it. Provide contact information for support.
Sustainability:
Explain how heat pumps connect to larger environmental goals and think about how you can inspire residents to contribute to a greener future. Recognise where priorities differ, and emphasise the potential for longterm savings where this may be seen as more important.
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In the realm of business operations, ensuring the safety and well-being of residents and staff is paramount. Among the myriad considerations for maintaining a secure environment, one critical aspect often overlooked is legionella compliance. Here we delve into the significance of achieving legionella compliance for organisations in the UK and outline the essential steps to create a safer home and work environment.
Legionella bacteria, notorious for causing Legionnaires’ disease, is a severe and potentially fatal form of pneumonia. Legionella bacteria is commonly found in water, thriving in warm water environments such as, hot water systems, water tanks, and showers. The bacteria multiply where temperatures are between 20-45°C. Stagnant water favours legionella growth. The bacteria are dormant below 20°C and do not survive above 60°C.
Legionnaires’ disease is contracted by inhaling airborne water droplets containing viable legionella bacteria. Such droplets can be created, for example, by: hot and cold water outlets; atomisers; wet air conditioning plant; and whirlpool or hydrotherapy baths.
Anyone can develop Legionnaires' disease, but the elderly, smokers, alcoholics and those with cancer, diabetes or chronic respiratory or kidney disease are at more risk.
In the UK, conducting a legionella risk assessment is not just a best practice; it's a legal requirement under the Health and Safety at Work Act 1974, the Control of Substances Hazardous to Health Regulations 2002 (COSHH), and the Management of Health and Safety at Work Regulations 1999.
Achieving legionella compliance ensures adherence to these regulations, shielding organisations from potential penalties such as hefty fines or even imprisonment. Beyond regulatory adherence, maintaining legionella compliance safeguards your reputation by showcasing a commitment to safety.
By prioritising legionella compliance, you can:
CHEVRON-CIRCLE-RIGHT Identify potential legionella sources.
CHEVRON-CIRCLE-RIGHT Assess the risk of exposure to employees and residents.
CHEVRON-CIRCLE-RIGHT Implement control measures to minimize the risk.
CHEVRON-CIRCLE-RIGHT Comply with UK health and safety regulations.
A thorough legionella risk assessment involves:
CHEVRON-CIRCLE-RIGHT Inspection of water systems.
CHEVRON-CIRCLE-RIGHT Testing water temperatures.
CHEVRON-CIRCLE-RIGHT Identifying potential stagnation areas.
CHEVRON-CIRCLE-RIGHT Developing a comprehensive written control scheme.
CHEVRON-CIRCLE-RIGHT Legionella risk assessments should be conducted by trained professionals possessing the necessary expertise and equipment. Factors contributing to increased legionella exposure risk include stagnant water, poor water quality, and inadequate maintenance of water systems.
Compliance with Approved Code of Practice (ACOP) L8 & HSG274 mandates water quality monitoring. This control scheme includes:
CHEVRON-CIRCLE-RIGHT Monthly temperature monitoring.
CHEVRON-CIRCLE-RIGHT Quarterly shower head/spray outlet de-scaling and disinfection.
CHEVRON-CIRCLE-RIGHT Quarterly shower head/hose replacement scheme.
CHEVRON-CIRCLE-RIGHT Water sampling in case of identified risks or inconsistent temperature control.
CHEVRON-CIRCLE-RIGHT Inspection of water heaters and cold-water tanks.
Implementing a robust legionella risk assessment is crucial for ensuring the safety of residents and employees, and for the overall reputation of your organisation. Adhering to health and safety regulations is not only a legal obligation but a strategic move to avoid severe consequences.
For further information: www.legionellaandfiresafe.co.uk
Here are a couple of tips for your residents, to help keep themselves safe.
A recent study carried out by a UK research facility found that up to 95% of British garden butts, could be infected with legionella. To reduce risk, it is advised to water plants with a watering can, thereby minimising the amount of aerosol created. Frequently disinfecting garden butts and keeping hoses out of direct sunlight or warm conditions and draining any residual water immediately after use can help to reduce legionella growth and health risks.
After returning from a couple of weeks holiday it is a good idea to flush through water systems e.g. taps and showers, and certainly before you use them again. This will help get rid of any bacteria that have had the chance to grow whilst the house was vacant.
When flushing the shower, open any windows to ventilate the room. Then cover your mouth and nose with your arm and turn the shower on. Leave the room while it is running, so you don’t breathe in any of the water vapour created. Leave the shower running for between 5-10 minutes to ensure it’s thoroughly flushed.
Legionella Risk Control is one of the 6 modules covered in this premium qualification; understand the day-to-day responsibilities when managing and controlling the risk of legionella. The other modules studied include gas safety, electrical safety, fire safety, asbestos legislation compliance and lift safety. The Legionella Risk Control module can also be taken as a standalone unit.
The legionella module in this Level 2 qualification is Assessing Risk from Legionella - an overview of legionella risk management and control responsibilities. The other 5 units are similar to the Level 4, but at a level relevant to a Level 2 qualification.
For further information contact: training@theascp.co.uk
THURSDAY 18th APRIL 2024 | INTERNATIONAL CONVENTION CENTRE BIRMINGHAM
The Community Awards by Aico|HomeLINK recognise the achievements of inspirational individuals and organisations working within the local community and social housing. Hosted by Carl Jones , this spectacular awards ceremony will welcome over 400 guests and finalists for an evening of celebration and entertainment, as well as a special guest.
RECOGNISING EXCELLENCE WITHIN SOCIAL HOUSING AND THE LOCAL COMMUNITY
CATEGORIES
Corporate Social Responsibility Initiative
Neighbourhood Transformation
Resident Engagement
Lifetime Achievement Award
Women in Fire Safety Award
National Apprentice of the Year
College Initiative of the Year
Rising Star Award
Electrical Contractor of the Year
Inspirational Colleague of the Year
Sustainability Project of the Year
Best Distributor of the Year
Collaborative Partnership of the Year
To enter the Community Awards 2024, please email: marketing@aico.co.uk
Published by CORGI this new guide is designed to provide a high-level overview to help organisations in managing their responsibilities in relation to the Dangerous Substances and Explosive Atmospheres Regulations 2002 (DSEAR) in social housing and other public buildings.
Due to the diversity of installations the guide does not purport to cover every installation scenario or eventuality. The accountability for compliance with legal duties rests with the Duty Holder of the organisation.
The guide applies to the management of DSEAR for new and existing gas installations serving buildings such as multiple occupancy properties, industrial and commercial premises, and educational establishments. It applies to Natural Gas (NG), Liquified Petroleum Gas (LPG), Hydrogen and blended NG/Hydrogen installations.
DSEAR 2002 was amended in June 2015 to include gases under pressure and requires the Duty Holder for the premises to control the risks to safety from fire and explosions. DSEAR is retrospective for NG, hydrogen, and LPG installations in premises such as factories, offices, hospitals, shopping centres and shops, as well as central plant for domestic apartments and gas pipework within common areas.
Installations need to be risk assessed in relation to the likelihood of a gas escape occurring and for such an escape leading to an incident that may cause harm or injury.
Regulation 5 of DSEAR requires Duty Holders to assess all potential risks to employees and anyone who may be affected by the use of, or presence of a dangerous substance in the workplace. This includes pressurised gases.
Specialist knowledge and guidance will often be required to complete a thorough assessment for gas installations. Risk assessments must consider the initial design specification, construction standards, ventilation provisions, testing procedures, safe systems of work (SSOW) and ongoing maintenance procedures.
Many specifiers, designers and installers are unaware of the requirements of DSEAR as it relates to gas installation pipework, ultimately it is the Duty Holder for the premises responsibility to ensure that an assessment, if required, is carried out and maintained. Regulation 6 of DSEAR requires every Duty Holder to ensure that risk is either eliminated or reduced so far as is reasonably practicable. If a Duty Holder is found not to be fulfilling their statutory duties under DSEAR, enforcement action could be taken by the authorities.
The guide gives further details about the following:
CHEVRON-CIRCLE-RIGHT Identification of relevant systems: It’s crucial to identify relevant systems –these include new and existing gas pipework installations, controls, and appliance connections.
CHEVRON-CIRCLE-RIGHT Identification of relevant premises: Duty holders have the duty to evaluate their properties and establish the need to undertake risk assessments.
CHEVRON-CIRCLE-RIGHT Risk Assessments: Dangerous substances can put people's safety at risk from fire and explosion. DSEAR places duties on duty holders to protect people including members of the public. One of the duties under DSEAR is that the
duty holder needs to prepare and keep up to date risk assessments for potentially flammable and explosive substances on the site. The Guide gives further details about the risk assessments that may be required.
CHEVRON-CIRCLE-RIGHT Competence: The Duty Holder must ensure the person undertaking the risk assessment is competent. A competent person is someone with the necessary skills, knowledge, experience and behaviours to manage DSEAR with respect to gas installations and where required undertake risk assessment. The guide features a useful competency checklist.
CHEVRON-CIRCLE-RIGHT Records: Regulations require where an employer employs five or more people, they should record the significant findings of their risk assessment. The amount of information recorded should be proportionate to the level of risks present.
CHEVRON-CIRCLE-RIGHT Actions: Where risk assessment highlights hazards the guide details what actions may be required.
For a copy of ‘An Ultimate Guide for the Management of DSEAR, in Social Housing and Public Buildings’ contact: info@corgitechnical.com
Course: Gas Pipework Risk Assessments in Multiple Occupancy Buildings (incl. DSEAR)
Gas pipework risk assessments in multi-occupancy buildings, including DSEAR considerations. Provides actionable insights and includes a follow-up session for further discussion. training@theascp.co.uk
Asbestos is a naturally occurring fibrous material which was regularly used in buildings from the 1950s until the late 1990s. It was widely used in construction for its heat resistance and insulation properties, finding its way into products like ceiling tiles, pipe insulation, boilers, sprayed coatings, and garage roof tiles.
It is now recognised as a hazardous material and a hidden killer! The deadly mineral is still found today in many buildings, including domestic and non-domestic premises, schools, and hospitals.
Exposure to asbestos fibres can lead to serious health issues, including asbestosis, lung cancer, and mesothelioma. As a compliance professional, it is crucial to be aware of the risks and regulations surrounding asbestos, whether working in commercial or domestic premises.
Trades may often come across asbestos while working, but if the asbestos is well maintained and not disturbed or disintegrating it doesn’t present an immediate risk to your health.
Asbestos is thought to have been contained in over 4,000 products. The three main types of asbestos are blue (crocidolite), brown (amosite), and white (chrysotile), which were used in countless building products. However, as it was often mixed with other materials, it can be hard to know if you’ve found it or not.
Staff should not start work if:
CHEVRON-CIRCLE-RIGHT They are not sure if there is asbestos where they are working.
CHEVRON-CIRCLE-RIGHT The asbestos materials are sprayed coatings, boards, or insulation, and lagging on pipes and boilers – only licensed contractors should work on these.
CHEVRON-CIRCLE-RIGHT They have not been trained to do non-licensed work with asbestos. Basic awareness training is not enough
Even small levels of exposure, if repeated day after day, can lead to diseases later in life.
In this article, we outline the importance of requesting the asbestos register in commercial properties, the responsibilities of duty holders, and the appropriate steps to take in domestic premises.
Under the Control of Asbestos Regulations 2012 (CAR 2012), commercial property owners, or 'duty holders', are legally obligated to manage asbestos-containing materials (ACMs) on their premises.
A key element of this responsibility is maintaining an asbestos register. You should always request the asbestos register before beginning work on any commercial property.
The asbestos register should contain:
1. A record of all identified or presumed ACMs in the property.
2. The location, condition, and extent of these materials.
3. A risk assessment of each ACM.
4. An asbestos management plan outlining measures to control and manage risks.
If the asbestos register is unavailable or incomplete, the Duty Holder should arrange an asbestos survey, conducted by a competent surveyor. Two types of surveys are available: a Management Survey, which identifies ACMs during routine maintenance, and a Refurbishment and Demolition Survey, which locates all ACMs before major works commence. The results of the survey should be incorporated into the register and provided to you before work begins.
Duty Holders must take all reasonable steps to:
1. Identify ACMs on their premises through surveys and inspections.
2. Keep the asbestos register up-to-date and readily available for contractors.
3. Inform all workers of the presence and location of asbestoscontaining materials.
4. Implement an effective asbestos management plan to manage and control risks.
5. Ensure the safe removal or encapsulation of asbestos by competent professionals when necessary.
What is the law concerning asbestos in domestic properties?
The general duties in Section 3(1) of the Health and Safety at Work etc Act 1974 apply to protect householders from any risks from work activities being carried out in their homes. Where work being done involves asbestos-containing materials then the Control of Asbestos Regulations 2012 will also apply, in particular:
CHEVRON-CIRCLE-RIGHT Regulation 11 (Prevention or reduction of exposure to asbestos)
CHEVRON-CIRCLE-RIGHT Regulation 15 (Arrangements to deal with accidents, incidents, and emergencies)
CHEVRON-CIRCLE-RIGHT Regulation 16 (Duty to prevent or reduce the spread of asbestos)
In owner-occupied domestic properties, the owners are not legally responsible for risks to contractors from asbestos, as the owners themselves are not engaged in any work activity.
While domestic property owners are not legally required to maintain an asbestos register, if you are a home owner you should still take appropriate precautions if your home is likely to contain asbestos. Buildings constructed or refurbished before 2000 are most likely to harbour ACMs. If you suspect asbestos is present, follow these steps:
1. Discuss your concerns with anyone you appoint to work in your home.
2. Work will be suspended if asbestos containing materials have been disturbed.
3. Potentially arrange an asbestos survey to determine the presence and extent of ACMs.
4. If the survey confirms asbestos presence, you should engage a competent asbestos removal contractor to safely manage or remove the materials.
As a compliance professional, awareness of asbestos-related risks and regulations is critical to the safety of your teams and that of residents.. Always request the asbestos register when working on commercial properties, and exercise caution in domestic premises
where asbestos may be present. By adhering to these guidelines and working closely with Duty Holders, we can reduce the risks posed by asbestos and create a safer environment for all.
To find a UKATA approved asbestos training provider near you, visit www.ukata.org.uk or for free advice call the team on 01246 824437.
The UK Asbestos Training Association (UKATA) remains at the forefront of asbestos training, committed to raising awareness about the pervasive threat of asbestos and the critical importance of responsible management.
Did you know that CORGI/ASCP’s Level 4 VRQ Diploma in Asset and Building Management Compliance and Level 2 VRQ Award in Asset and Building Compliance Awareness also feature modules on asbestos legislation compliance and asbestos awareness respectively? Learn about asbestos, as well as the other 'Big 5' with these industry recognised qualifications.
training@theascp.co.uk