As the retail landscape continued to change and multichannel seemed to reach its limitation, the retail world moved forward with a new phase: the Omnichannel Retail model.
Omnichannel Retail optimises multiple sales channels while at the same time brings about a high level of integration among them.
The aim of this session is to help you understand how to start implementing an omnichannel experience into your company. We will also highlight some inspiring use cases that are already making moves to create experiences that are more omnichannel.
More info => https://www.thedigitalbenchmark.com/