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About Telecoms World Introduction Telecoms World are an independent telecommunications company with the sole aim of providing cost beneficial telephone services to their clients. Whether you are a company with only one member of staff or a UK wide organisation with hundreds of employees Telecoms World can provide enhanced services and reduce costs.

Developing Needs With many of our existing business customers needs constantly developing, demand led to Telecoms World providing additional telephony services. With constant re-investment our service standards and facilities are of a very high standard and our commitment to our clients is second to none.

Dedicated Telecoms World believes in delivering the highest standards of customer service. We have a dedicated customer service team whose aim is to ensure complete customer satisfaction at all times. Their principal role is to develop effective working relationships with all our customers.

Working as a Team A business Manager will be allocated to your account. Your Telecoms World Business Manager will work with you to establish your aims and business needs and recommend the right solution to help you gain a competitive advantage. We at Telecoms World want to be there to support your future needs and believe the best way to achieve this is by developing a long term relationship. In that way we will both be able to take advantage of commercial opportunities that future technological developments will offer.

Call Solutions Telecoms World is the UK's leading supplier of inbound call solutions. With our portfolio of Smart Call Handling products it's never been easier to implement call solutions in such a short time. Web based control will ensure instant changes and disaster recovery.

Awards Totem Communications Service Partner of the year Telecoms World Plc . Unit 3, kingfisher House, New Mill Road, Orpington, Kent, BR5 3QG Tel: 0800 043 0800 . Fax: 0870 042 5678 . www.telecomsworldplc.co.uk Registered in England 3576847