Tecta America Service

The plan to protect your

business,

Starts with planning to protect

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roof

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Don’t overlook the asset right over your head Your roof is your business’ first line of defense against the elements. The problem is, most businesses ignore their roof until something happens. And as history shows, something always happens. In fact, 25% of all roofing expenditures are spent on unplanned repairs.

Although it’s difficult to predict when leaks or other roof damage will happen, Tecta America has the expertise and resources to prevent roofing issues and quickly repair damages when they do occur.

Tecta America is Roofing Redefined Redefined to better take care of our customers. Consider some of the Tecta America advantages: s

Certified by all major roof manufacturers to work on any roofing system, to fix your leaks right the first time while keeping your roof warranties valid.

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Insured and fully licensed to work anywhere in the U.S.

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Unsurpassed technical expertise and responsiveness to quickly and professionally handle any roofing repair or replacement problem.

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Dedicated service crews ready for immediate deployment, 24 hours/7 days a week.

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The financial strength and bonding authority to complete even the most extensive projects according to the design and to be there for the long term.

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The most comprehensive safety program and the best safety record in the industry.

A program for every roof and every management style

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From basic leak repairs to the most comprehensive roof asset management, Tecta provides roofing support tailored to the condition of your roof to help you achieve your business goals.

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The type of business you operate, the age of your building, the weather conditions at your location, and your goals for your facility all determine the kind of roofing program that is right for you.

General Roof Repair Program With experienced, dedicated service departments in every Tecta location across the nation, Tecta can respond to routine roofing problems and repair leaks immediately. Tecta’s stateof-the-art Solutions Center is your single point of contact, especially important for those managing buildings in multiple geographic areas.

Planned Maintenance Program Tecta’s program of scheduled planned maintenance visits will help avoid unexpected major problems, costly business interruptions and extend the life of your roof.

Roof Portfolio Management Program Powered by TectaTracker®, a proprietary roof portfolio management system designed for property managers who oversee multiple facilities, Tecta provides online access to all your critical roof information: drawings, photos, warranties, maintenance history, condition reports and forecasts of maintenance costs and roof life. *with recommended repairs performed

Invoice & Proposal Tracking

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Roofing Reference Guide

All your roofing needs, one phone call away.

How it works

Tecta’s Customer Solutions Center is the state of the art centerpiece of Tecta America’s commitment to customers.

With an average dispatch time of less than 9 minutes, Tecta’s 24-hour Customer Solutions Center provides one immediate point of contact. And of the 100,000 service calls dispatched nationwide on an annual basis, the average time to complete leak repairs is within 48 hours of initial contact.

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For ANY roofing need, anytime, Tecta’s Customer Solutions Center professionals are available 24/7/365 – by phone, fax or email.

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Tecta confirms the order and schedules your service call; dispatch time less than 9 minutes.

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Emergency calls receive priority treatment with a response time of four hours or less.

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Tecta invoices through our centralized billing process according to each customer’s unique requirements.

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All service records, photos and proposals are maintained and available via TectaTracker® – Tecta’s web-based roof asset management platform.

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For major repairs, Tecta will provide a detailed proposal.

solutions.tectaamerica.com

tecta amer ica.com

Tecta America

Unsurpassed experience, manpower and excellence Tecta America is the national roofing leader, certified to work on any roofing system, anywhere in the US. With unsurpassed technical expertise and locations across the country, Tecta has the manpower and logistical infrastructure to respond to your facility no matter where the damage occurs. Being the national leader, Tecta has the strength to complete even the most challenging projects and will be there for the long term.

Find out more at: service.tectaamerica.com

1.855.ROOF. 360 (7663) tec t a a me r ic a.com

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