Research Methodology Data triangulation techniques were applied to fill the gaps and to present a more meaningful picture of the market. To forecast the Vietnam Enterprise Business Chat Software Market, TechSci Research used various forecast techniques such as: o
Moving Average
o
Time Series Analysis
o
Regression Analysis
o
Econometric and Judgmental Analysis
TechSci Research used its own forecast tool, which is based on the growth of various allied industries in respective regions. TechSci Research also used the impact analysis during short, medium and long term period to estimate and analyze market demand scenario.
Partial List of Companies Interviewed
Zoho Vietnam, Zendesk, Inc., VNG Corporation, Chatwork Vietnam, Skype Technologies (Microsoft Vietnam), Livechat Software SA, Atlassian, Inc., Slack Technologies, LLC, Bitrix24, Flock FZ-LLC, among others.
Partial List of Secondary Sources
Vietnam Software & IT services (VINASA), International Trade Administration, Company Annual Reports, Press Releases, Industry Magazines, Industry Reports, Company Websites, TechSci Research Proprietary Database & Knowledge Repository, etc.
Note: Sum of some shares may not be 100% due to round off till two decimal places. © TechSci Research
11