Creating bonds that bring us closer together

Thank You Day

Recognition feels good! On this special day, we all wear orange to celebrate and take time to thank each other for our contributions to making Mercon the best place to work.

Harvest Toast

At every new harvest, we welcome the new year together! On our last event, we held a virtual concert in which we toured each Mercon country through its music.

Harvest End Event

An activity in which we all gather globally as One Group, One Team, celebrating the year’s results which are reflective of every player’s passion to add value and live out our purpose.

Our multiculturalism allows us to break down barriers and to connect in an open environment and through different events. Creating bonds that bring us closer together by providing safe spaces where ideas are freely shared.

Our Events

Birthday Celebration

We enjoy sharing the important moments in our employees’ lives, celebrating their birthdays by holding monthly meetings with virtual games and prizes.

Mercon Games

Employees from different areas met virtually to complete challenges and work together to celebrate teamwork.

One Group, One Team Profiles

As part of an effort to better get to know each other, in 20-21 we invited our employees to share more about themselves and their culture. We received a total of 98 profiles from team members around the world which are being shared in our Mercon News newsletter.

Our communication channels

We promote an open-door culture to improve communication and trust at all levels of our organization. Over the past several years, we have implemented a number of internal communications channels to strengthen our connection as One Group, One Team.

“During my time at Mercon I have learned that we all have different perspectives and how important it is to respect them and to work together as One Group, One Team to achieve the same goal. I really admire that everything the organization does is done with honesty and this is something that is encouraged in all employees.”

During the 20-21 harvest we made progress in:

Consolidating My Voice:

This communications channel, operated by a third party, offers employees a safe and confidential environment in which to make suggestions, submit grievances, or simply share ideas on issues related to Mercon.

Reports received: 15

Strengthening our channels

Mercon Whatsapp

To receive news and information from the organization directly on one’s phone.

Mercon Media Spotlight

To stay up to date on articles published about Mercon in the media around the world.

Implementing “Coffee with a Leader”

This initiative gives employees the opportunity to have direct and in-depth communication with our leaders, exchanging points of view and learning from their experiences. In our first session, a group of employees from around the world had a virtual coffee break with Mr. J. Antonio Baltodano – President of Mercon Group, during which they discussed issues related to Mercon and the industry and shared advice and personal anecdotes.

IDEA our internal innovation program, is named because everything starts with an idea! It seeks to identify opportunities for improvement within our processes and programs. We encourage change that has a positive financial, social, and/ or environmental impact on our organization. In 20-21, we received submissions for nine projects from various areas and countries.

Likewise, for the second consecutive year, we are working on developing the Mercon Kata program. Based on the Lean Six Sigma philosophy, we currently have 16 yellow- and green-belt employees who have assumed the challenge of making our processes more efficient. Since Mercon Kata’s inception in 2019, 14 projects have been implemented, representing over $200,000 in savings per year.

Nguyễn Thị Thanh Phương –Vietnam

“At Mercon, employees are an essential part of the organization; management always listens to our ideas and fosters a creative and innovative workplace. I truly appreciate that at Mercon, we do everything as a team and with honesty.”