to the coffee-

In line with our commitment to the coffee-growing communities and in response to the devastating impact of hurricanes Eta and Iota in Nicaragua and Honduras, we created a Hurricane Emergency Relief Fund together with the Seeds for Progress Foundation.

Through this initiative and thanks to the support of our partners worldwide, we were able to raise

+ $180,000 +20,000 people

These funds were used to contribute to the regions’ most pressing needs, as well as for road rehabilitation, benefiting

The consistent service we offer along with the reliable quality of our coffee have set us apart for seven decades, allowing us to form enduring relationships with our customers and partners, and to achieve sustained market share and sales growth.

Because we work with customers of all sizes, from international roasters to growing startups, we understand their diverse needs, customizing our service offering accordingly.

Exports by Origin

From farm to cup, our team’s knowledge and experience in the industry is second to none. Coffee is our specialty, and we are committed to providing our customers the best service experience. Year after year, this unwavering commitment is reflected in steady improvements in our customer service experience survey (NPS).

72% places us in the category of excellence.

The consistent service and reliable quality we have delivered for seven decades, has allowed us to earn the trust of our clients and partners, with family-like relationships that span years.

In 2021, Nespresso’s AAA Program awarded Mercon the title of “Strategic Partner” for its continued loyalty, commitment, and dedication, and its valuable contribution to achieving the Positive Cup sustainability goals for 2020. We also received the Farmer & Agronomist Award 2021 for our efforts and dedication to the AAA program.