TaxiPoint January 2024 Edition 57 by TaxiPoint

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THE UK’S #1 TAXI NEWS SOURCE

Edition 57| January 2024

TIME TO TALK AUTONOMOUS TAXI LICENSING

MOBILITY TRENDS RED-FACED CABBIES BANK JUNCTION U-TURN TYRE POLLUTION AND… LATEST FUEL PRICE UPDATE, NEW HMRC TAXI OPERATOR RULES AND UK TAXI NEWS ROUND-UP

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FROM THE EDITOR PERRY RICHARDSON

TaxiPoint Chief Editor:

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Perry Richardson TaxiPoint Publishing & Advertising Manager: Lindsey Richardson Visit us online at: www.taxi-point.co.uk Write to us at: contact@taxi-point.co.uk Advertising enquiries at: advertising@taxi-point.co.uk

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The publishers reserve the right to refuse, withdraw, amend or otherwise deal with all advertisements without explanation. All advertisers must comply with the British Code of Advertising practice.

With our continued focus on Newsletter and WhatsApp subscription, TaxiPoint keeps growing. In December alone over 290,000 pages were accessed.

The views expressed in this publication are not necessarily those of the publishers.

Hello and wishing you all a very Happy New Year.

All written and image rights are reserved by the author as displayed.

In our first edition of 2024 we look We now also see TaxiPoint licensed on global aggregator ‘Post News’ at autonomous vehicle licensing and we have more in the pipeline and why more open talks are needed around the impact they will in 2024 to further increase our reach. have on the industry’s 300,000+ drivers. Thank you for your ongoing There’s also new data surrounding support and readership. We hope Bank Junction taxi access and how to be reporting on a prosperous it stacks up against the busy West year for all involved in the UK taxi End area in the capital, and more. industry.

Reproduction in whole or in part without prior permission from the publisher is strictly prohibited. Copyright brand TaxiPoint 2024. Creative Common image licenses displayed where applicable.

Kind regards and be lucky, The turn of the New Year saw TaxiPoint hit another milestone as we ramp up reader subscriptions. Since its relaunch in Summer 2023, over 2,000 readers have joined our free daily news WhatsApp update. Our long-term aim remains to TaxiPoint Editor and Founder recruit at least 10,000 regular readers on the service.

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UBER GENERAL MANAGER HAS

‘HUGE RESPECT’ FOR TAXI DRIVERS COMPLETING KNOWLEDGE OF LONDON TEST

ber's UK General Manager, Andrew Brem, has expressed ‘huge respect‘ for London taxi drivers completing the Knowledge of London test.

This sentiment comes as Uber prepares to launch a new service, 'Black Cabs', on its app in early 2024. The Knowledge of London is an extensive training process that black cab drivers undergo to navigate the city. It requires memorising every street, landmark, and route within a sixmile radius of Charing Cross, demanding an average of three to four years of study. Passing the Knowledge is a remarkable achievement, demonstrating a driver’s comprehensive understanding of the city's geography.

their marketing strategy is the offer to allow black cab drivers to use the Uber platform with no service fee for the first six months. This approach aims to increase the drivers’ earnings during the early stages of the partnership. Uber's vast customer base in London, with millions of passengers using the app weekly, also aims to attract black cab drivers. Uber assures that fares for rides booked through the app will be based on the standard metered pricing.

Andrew Brem of Uber, speaking to NPR, expressed admiration for the Knowledge and the iconic black cabs themselves, calling the iconic black cabs "beautiful". He views this partnership as a valuable opportunity for drivers to earn additional fares and stay busy, acknowledging their role as business people who seek to maximise their working hours.

Integrating black cab drivers onto the Uber platform is seen as a bold move given the historical relationship According to NPR, said: “The Knowledge that between the two parties. To attract the London cab drivers pass - huge respect for that. And the physical vehicles - they're their participation, beautiful. So that's all great stuff. But I would say this is absolutely an opportunity for drivers Uber has rolled out a to earn additional fares. They're business people, and they want to be busy.” series of incentives. Central to

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AUTONOMOUS

TAXIS

AUTONOMOUS TAXI LICENSING TALKS SHOULD START NOW TAXIPOINT EDITORIAL—PERRY RICHARDSON

he UK taxi industry is at a crossroads, facing a notable decline in licensed taxi drivers over recent years, exacerbated by the pandemic.

While local authorities have tentatively pushed to attract new drivers, it remains a challenge. This decline can be attributed to lengthy testing periods, high overheads, and an emerging factor that's often overlooked – the advent of autonomous vehicles (AVs).

Public discussions and media coverage on how the taxi industry will specifically adapt to the introduction of AVs in the UK are sparse to non-existent. The technology often looks at how it will impact the passenger in a utopian fashion, but glosses over the damage it would cause to an established industry with over 300,000 taxi and private hire drivers in it. The technology, though potentially years or even decades away from widespread implementation, demands early conversations, particularly involving the industry, for a smooth transition.

The recent Parliamentary King's Speech granted the Government new powers to test driverless vehicles on UK roads. Despite mixed results in other countries, the significant investment in the technology suggests that the autonomous dream is far from over. For potential taxi drivers, particularly the younger generation, the prospect of AV taxis casts doubt on the long-term viability of taxi driving as a career. With this in mind, regardless of To attract new drivers, the Government and local overheads and the time taken to obtain a licence, the concern over their future before they even start authorities should offer incentives or assurances for their future in an autonomous landscape. One weighs heaviest for some. proposed solution is capping the number of AVs for

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public hire and transferring the taxi driver’s licence to become an AV licence. This would therefore then provide value to a driver’s licence in a new way. The introduction of a medallion system, similar to that used in New York, for autonomous vehicle licensing, as opposed to the current free market approach, could regulate this transition seamlessly. Local authorities could regulate AV licences owned by operators themselves, investors or individuals. Existing Hackney carriage licence holders could sell or lease their licences to investors or operators, sharing in the profits of a new era. The public would gradually shift towards AVs for daily transport needs, reducing the reliance on privately owned cars. Authorities could sell additional licences to meet demand, generating revenue for local areas.

COULD A TAXI MEDALLION SYSTEM REGULATE THE MOVE TO AV?

Any transition must be managed carefully. Pushing taxi drivers out of their trade without considering their investments and livelihoods would likely lead to protests and disenchantment. Immediate investment in the industry would also likely stall, as questions such as why drivers should invest in new taxis or enter a potentially obsolete trade arise. Are we already entering that phase? While the full realisation of AVs in the UK taxi industry remains uncertain, proactive and inclusive discussions are vital. It's not just about embracing technological advancement but ensuring that this transition supports and respects the diverse needs and contributions of all involved in the taxi industry.

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AUTONOMOUS LICENSING THROUGHOUT THE WORLD

s the world slowly moves towards the State-level regulations are set. In states such as introduction of autonomous vehicles California, Arizona, and Michigan they lead with (AVs) into everyday life, the approach to their own specific AV regulations and licensing licensing these vehicles, particularly requirements. States issue permits for AV testing, automated taxis, varies significantly across and some have begun developing frameworks for countries. While the United States has a complex broader AV deployment and licensing. and evolving regulatory landscape with no unified Pilot programs have so far been crucial to federal framework for AV licensing, other countries understand AV impact in controlled environments. are navigating this new terrain in other diverse EUROPEAN UNION: STRIVING ways.

UNITED STATES: A STATECENTRIC APPROACH

FOR HARMONISATION

The European Union is working towards harmonising AV regulations across member states. The National Highway Traffic Safety Administration This includes establishing uniform safety standards (NHTSA) sets safety standards, providing guidelines and testing protocols. for AV development and testing.

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The EU's focus is also on data protection and privacy in line with its General Data Protection Regulation (GDPR), critical for AV operation.

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THE FUTURE OF AV LICENSING

As the regulatory environment for AVs continues to evolve, countries are faced with balancing UNITED KINGDOM: POSTtechnological advancement with safety, privacy, inclusivity, and infrastructure needs. The licensing BREXIT ADAPTATION frameworks are set to adapt to the rapidly changing Post-Brexit, the UK is formulating its own AV AV landscape, with an increasing focus on creating policies, separate from the EU. This includes trials in a harmonised, safe, and inclusive environment for various cities and the development of a legal the deployment of autonomous taxis. framework for AVs. This transition, however, must consider the impact JAPAN: TECHNOLOGICAL on current drivers and vulnerable populations to LEADERSHIP ensure a fair and equitable move towards this new Japan, known for its technological advancements, is era of transportation. actively promoting AV testing and deployment. The Government is facilitating the creation of AVfriendly infrastructure and legislation.

CHINA: STATE-DRIVEN APPROACH China is aggressively pursuing AV technology, with strong government backing. It is rapidly developing infrastructure and legal frameworks to support widespread AV deployment.

KEY CONSIDERATIONS ACROSS JURISDICTIONS Liability and Insurance: Determining liability in accidents involving AVs is a major consideration. Insurance models are evolving to accommodate AVs. Data Security: With AVs relying heavily on data, cybersecurity becomes a paramount concern. Inclusivity: Concerns arise about how AVs will serve individuals with disabilities, those who are technology-averse, or those with other protected characteristics. Infrastructure: Countries are investing in AVfriendly infrastructure, including smart roads and updated traffic systems.

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RED-FACED!

WHAT IS YOUR MOST EMBARRASSING MOMENT AS A TAXI DRIVER WITH PASSENGERS ONBOARD?

n a light-hearted exposé, TaxiPoint recently delved into the world of taxi drivers, uncovering the most embarrassing moments they've experienced while passengers were on board. The results, a collection of humorous and human anecdotes, reveal the lighter side of this oftenchallenging profession.

providing car seats for children! Another cabbie recounted picking up five American businessmen, only to realise mid-journey that two of them were sitting on the floor, unaware of the cab's fold-down seats. Similarly, a humorous misunderstanding occurred when a driver, trying to be considerate, closed the windows to keep a passenger's mother warm, only to learn she was actually his wife.

A London black cab driver shared a moment of forgetfulness, recalling the time she left her baby's car Embarrassment ensued for seat in the back of her cab. another driver who invited Her passengers, four men in a passenger on crutches to suits, endured the journey 'jump in', not realising the hunched up together, never insensitivity of the phrase uttering a word about the until it was too late. In unusual addition. The driver Newcastle, a cabbie mistook only realised the oversight a couple for father and son, when a subsequent while a Sherbourne taxi passenger praised her for driver had a memorable journey conversing with a

“A bloke that was sitting in the front asked me why I had shut the windows, I said ‘so your mum doesn't get cold’. ‘She's my wife’, he said!”

“I forgot to take my baby’s car seat out of the back. Picked up 4 men in suits. I looked in the mirror wondering why they sat all hunched up together. They got out and paid, never said a word. The next job. Lady gets in and says ‘that’s amazing that you supply car seats for children’.”

“Picked up five American business gents at a local hotel to take them to a business meeting. Halfway there I looked in mirror but could only see three of them. I asked what happened to the other two only to find out they were sitting on the floor, not realising that the cab had two folddown seats.”

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“Was on my way to the airport drove away with passenger’s cases but hadn’t realised he hadn’t got in yet until a mile or so later. Red face!”

“I forgot I had a passenger and burst into song.”

“I forget the lady was on board and I was heading home.”

“I helped a woman out of the cab in a wheelchair, she thanked me, my reply was ‘that’s alright, it gets me out of that chair’. The world could of swallowed me up.”

“I ran out of fuel.”

cat, having forgotten the owner's address.

Cold symptoms led to an unfortunate sneeze-related incident for one cabbie, while another One driver's attempt at politeness admitted to zoning out and missing a backfired when, after assisting a woman in a wheelchair, he claimed it turn, resulting in a much longer journey for his passenger. Lighter being a break from sitting, only to wish ‘the ground would swallow him moments included a driver trying to up’. Misjudgements also included a stifle laughter after an elderly passenger's indiscretion and another cabbie inquiring about a nonwho burst into song, forgetting the existent pregnancy and a presence of a passenger. Birmingham driver who left a passenger at the train station, The series of anecdotes concluded mistakenly taking only their suitcase. with a driver's simple yet relatable admission: running out of fuel. These Forgetfulness seemed a common stories serve as a reminder that taxi theme, with drivers recounting drivers, like everyone, have their leaving the airport without a share of human moments, adding a passenger but with their luggage and inadvertently heading home with a touch of humour and relatability to the daily commute. sleeping customer in the back.

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BANK JUNCTION

ewly released data from the taxi app and European Mobility operator FREENOW has highlighted a significant disparity in driver cancellation rates between the Bank Junction area and a busy West End location.

The data requested by TaxiPoint and generated by FREENOW, sheds light on the challenges faced by passengers and drivers in different parts of London. It also continues to highlight a lack of black cab coverage in the heavily restricted Bank Junction area. Other key findings of the research include: •

At Bank Junction, passengers face a 20% lower pickup rate compared to the bustling West End during peak hours (7am-7pm).

•

Routes approaching and within Bank Junction tend to be longer in distance, both during peak and nonpeak hours.

•

Notably, the driver cancellation rate for rides destined for Bank Junction is twice as high as that for Shaftesbury Avenue in peak hours.

•

Additionally, the average tour value for journeys either starting or ending at Bank Junction is £3-£5 higher than other areas.

•

Rides to Bank Junction typically cover longer distances, and passengers experience approximately one minute longer wait times, irrespective of peak hours.

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The comparison point in the West End, Shaftesbury hospitality, and business sectors. The unrestricted Avenue, was chosen due to its similarly heavy traffic operation of black cabs, known for their reliability and complex one-way road systems. This choice and trustworthiness, is seen as a critical factor in provides a more representative contrast than other these areas. areas of the West End. As CAB's efforts gain traction into 2024, the debate

This data release coincides with the ongoing momentum of the Cabs Across Bank (CAB) campaign, led by Councillor James Thomson. The campaign advocates for the restoration of taxi access to Bank Junction and calls for the removal of restrictions on licensed Hackney Carriages in the City of London. CAB is gathering fresh evidence to support its cause, emphasising the essential role of black cabs in London's public transport network.

continues on balancing the needs of public transport, traffic management, and urban accessibility in one of the world's most dynamic cities.

James Thomson, Deputy Common Councilman for the Ward of Walbrook and Chair of City of London Police Authority Board, said: “The lack of availability of Black Cabs in and around the Bank area and other parts of the City of London including CAB's agenda also includes lifting similar restrictions Bishopsgate is not just down to lower numbers of in other parts of the capital. The campaign Black Cabs after Covid. underlines various benefits of this action, such as “The data from FREENOW demonstrates that it is improved accessibility for individuals with mobility harder to book or hail a cab in the Bank area challenges, enhanced safety for women and compared to a similarly busy area in the West End. vulnerable passengers, and support for the tourism,

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“Unfilled bookings and cancellations are higher in the City of London. Further, the restrictions in the City are taking longer and costing more as a result of the restrictions. The City of London is the financial business district for London and having an efficient public transport network, that includes Black Cabs, is critical for a competitive and connected City.

of equality. I welcome many of the improvements to road safety and public space in the Square Mile, but this cannot be, and does not need to be, at the expense of a City that is competitive on a world scale or that puts women in fear of being able to get home safely after working late or a night out or that discriminates against the mobility challenged.

“It is also important for women's safety, especially at night, as part of a safe nighttime economy, to which the City aspires and vital for the mobility challenged such as the elderly or the disabled.

“The solution is simple, in fact common sense, and that is to remove restrictions on Black Cabs in the City of London and allow cabs to go where buses go. Cabs are the safest form of vehicle on our roads and have not contributed to any fatal collisions around Bank Junction in recent years.”

“Without Black Cabs, the City risks excluding these important groups and this in itself raises questions

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TAXI U-TURN POLLUTION TAXI TYRE POLLUTION RELATING TO TIGHT U-TURNS WOULD BE ‘NEGLIGIBLE’ SAYS MAYOR OF LONDON

yre pollution relating to taxis performing tight U-turns would be ‘negligible’ says Mayor of London.

London Assembly Member Caroline Russell recently challenged Mayor Sadiq Khan to provide evidence on whether taxis, due to their unique design and frequent U-turns, contribute significantly to tyre pollution in comparison to standard cars. Mayor Khan responded emphasising the importance of the taxi's design, particularly its turning circle. This feature, he reassured that due to the low-speed nature of argues, is crucial for allowing taxis to swiftly these manoeuvres and the design of the taxis, change direction and alter their routes to the impact on tyre pollution is 'negligible'. He reach destinations more efficiently. He posited elaborated that the steering geometry of taxis that this capability reduces the overall is engineered to ensure 'true rolling' even at distance travelled by taxis, thereby lowering extreme angles, which reduces tyre scrub to the fare for passengers and minimising the minimum. environmental impact. These statements from the Mayor come at a Addressing the specific concern of tyre time when London continues to grapple with pollution caused by tight U-turns, Mayor Khan

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environmental challenges and seeks to reduce its travelled in driving on to a suitable turning spot, carbon footprint. the effect of tight radius turns would be negligible. There has also been a call from some drivers to remove the unique selling point of the U-turn functionality from taxis altogether to reduce vehicle costs and help open up the market to other black cab manufacturers. Sadiq Khan, the Mayor of London, said: “The turning circle is an important aspect of the taxi design, allowing drivers to change their direction to easily and quickly alter their route to get to the customer’s chosen destination, without having to travel a distance in the opposite direction to find a safe turning point. This “Furthermore, the steering geometry of the taxi reduces the overall distance travelled, and vehicle should ensure ‘true rolling’ at extreme therefore the fare paid. angles of turn, thus avoiding tyre scrub so far as “Given the low-speed nature of the manoeuvre, possible.” and the opportunity to avoid additional distance

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FREENOW URBAN MOBILITY TRENDS: SHIFT TO SUSTAINABLE, SHARED AND SEAMLESS

rban mobility stands on the edge of a significant transformation, driven by evolving preferences, technological advancements, and a heightened focus on sustainability, according to FREENOW. The mobility survey by Kantar research, commissioned by Mobility App, FREENOW, sheds light on the shifts which are set to redefine how we navigate our cities.

The concept of mobility-as-a-service (MaaS) is gaining momentum, offering integrated interfaces for planning and paying across various transportation services. This enables consumers’ urban navigation and enhances convenience at a time when there is a general decline across Europe in car ownership (-38% YoY). While 39% of UK survey respondents already use ride-hailing apps to book their cabs or other transport modes, nearly 70% (69%) of those polled believe the usage of mobility apps will only increase in the future. Part of this trend is the integration of transport services into major consumerfacing apps, which will be critical in

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providing a seamless booking service that fits into consumer travel habits. For example, in November 2023, FREENOW partnered with Karhoo and integrated FREENOW’s trusted taxi and PHV (private-hire vehicle) supply into some of the biggest names in the hotel, travel and corporate industries, such as Trainline, Eurostar, Accor and SNCF Connect.

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continues to support their drivers with EV transition while ensuring passengers can select an EV drive if that is their preference.

Additionally, 62% agreed that sustainable mobility Interestingly, 45% of British respondents express an behaviour should be more strongly incentivised and openness towards embracing autonomous vehicles, of that group, over half (53%) said this was due to a aligning with PWC’s projections that foresee 40% of European mileage being covered by autonomous lack of EV charging infrastructure. vehicles by 2030– an indicator of the Around 40% of FREENOW trips in the UK are done transformative potential of technology to shape with zero emission capable vehicles and FREENOW our cities and the way people commute.

IMAGE CREDIT: LEVC

A resounding sentiment from FREENOW’S research is the enthusiastic belief in electric transportation as the future of urban mobility. Two-thirds of UK respondents, notably 75% among 18–29-year-olds, envision electric vehicles (EVs) as the future of urban mobility.

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Furthermore, one in five said they The future of mobility is could imagine air taxis and flying undeniably intertwined with vehicles being available as forms of sustainability, technology transport in cities by 2033. integration, and shared solutions. Meeting these challenges head-on According to the research, more and adapting to these upcoming than one-quarter of UK people trends will be crucial to how we believe cities are not doing enough shape a smarter, greener urban to encourage other transport centre. modes besides private cars. Public transport continues to play Mariusz Zabrocki, UK General an important role in our cities, with Manager at FREENOW, said: “Our survey results highlight the 60% of respondents using public continuing impact of mobility apps transportation methods when moving around the city for reasons on consumer travel habits. This other than work. However, 41% of data reveals people will be looking at apps to plan and book their respondents said that delayed public transport was the main issue trips, that is why we continue to expand our taxi and multi-mobility with moving around the city. Traffic jams and congestion (52%), offer while allowing it to be easily looking for parking lots (35%) and combined with other transport modes in our app. infrastructure (17%) also tracked highly on the list of UK “It's fantastic to witness strong respondents' main issues with support from young people for transportation in the city. electric vehicles as the future of transportation. At FREENOW, we The future of our cities will likely actively share this goal and proudly benefit from a combination of lead through our EV taxi offer, different transport modes which along with the largest selection of move beyond private car greener alternatives such as eownership and public transport. bikes and e-scooters Respondents predicted that by 2033, people would be using the “As technology continues to take following more often: shared us on great leaps into the future, micromobility (e-scooter, ewe see mobility in cities becoming moped, e-bike) (38%), and own more complex, while customers bike or ebike (51%). Car sharing are conversely looking for (34%) and ride pooling (shared simplicity, convenience and speed. minivan cab) (24%). Therefore, We know a sustainable, shared, shared mobility and a combination and seamless approach will of public transport, shared mobility provide our customers with the options and car-sharing services, best service they can always rely are a viable alternative to on for any journey.” traditional car ownership.

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DECEMBER DIESEL PRICES DROP BY 5P PROVIDING RELIEF FOR TAXI DRIVERS

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UK motorists received a welcome respite in December as fuel prices witnessed a notable decline, according to the latest data from RAC Fuel Watch. The average price of petrol across the UK decreased by 6p per litre, dropping from 146.69p to 140.58p. This marks the second consecutive month of falling fuel prices, bringing much-needed relief to drivers. The decrease means that filling a standard 55-litre tank now costs £77.32, a saving of £3.40 compared to the previous month. Diesel prices also saw a reduction, falling by 5p to 149.18p per litre. This brings the cost of a full diesel tank to £82.05, saving drivers nearly £3 (£2.86) per fill-up. Notably, the price of unleaded petrol has returned to levels last seen in early February 2022, just before the Russian invasion of Ukraine caused oil prices to surge to around $130 per barrel. The current price of oil has now fallen to under $80 per barrel.

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BUSINESS NEWS

RIDEHAIL PLATFORM BOLT EXPANDS SOUTHAMPTON RIDEHAILING SERVICE INTO THE NEW FOREST Ridehail platform Bolt has Bolt saw a huge 50% expanded its increase in popularity on Southampton ride-hailing Tuesday 31 October service into the New compared to the days Forest. prior. The moves aimed to The Tallinnmake it easier to get to headquartered business Southampton and around is also anticipating the the surrounding area extension being popular throughout the busy since it can see that many festive season, during existing customers have which the Estonian already opened the app company was expecting in the new operating area popularity of the service (including the likes of to increase by 30%. Beaulieu, Lymington and Brockenhurst), or have Demand for the firm’s finished their ride in it ride-hailing is said to having started their already be high due to the dark and cold days of journey in Southampton. October and November.

WeFlex, an electric vehicle provider, has announced securing a debt funding facility worth £40 million from LCM Partners. This financing will allow WeFlex to introduce thousands of new electric vehicles for ridehailing drivers across the UK. With this latest investment, WeFlex has bolstered its fleet of fully electric vehicles to over 2,000, making it the industry leader in terms of variety. The company offers ride-hailing drivers working on platforms such as Uber and Bolt, the opportunity to access flexible finance options for renowned brands such as Mercedes-Benz, Tesla, MG, Hyundai, Audi, and Kia.

UBER’S 'LOCAL CAB' CLOSES ITS DOORS IN THE UK AS AUTOCAB SHIFTS FOCUS TO INTERNATIONAL MARKET Uber has officially ended its 'Local Cab' offering in the UK, which allowed private hire operators to receive jobs through the Uber app. As planned, the termination occurred on 11 December, putting an end to the partnership between Uber and Autocab's iGo network. The collaboration aimed to connect passengers with an extensive network of private hire and taxi drivers across the country.

IMAGE CREDIT: WEFLEX

IMAGE CREDIT: BOLT

WEFLEX SECURES £40M DEBT FUNDING FACILITY TO ACCELERATE EV RIDEHAIL VEHICLE GROWTH

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UBER AND GIGREALM COLLABORATE TO OFFER FREE TRIPS FOR LIVE ENTERTAINERS In a move aimed at supporting the live entertainment industry, Uber and GigRealm joined forces to provide free trips for live entertainers nationwide. The partnership comes at a time when performers are playing a vital role in the revival of local economies amid the ongoing recovery from the COVID-19 pandemic.

bp pulse unveiled its most powerful charging hub to date in central London.

IMAGE CREDIT: FREENOW

The charging facility will be open to both individual customers and bp pulse fleet customers, including Uber. As part of their ongoing collaboration, which Situated at Q-Park Pimlico in the Borough of began in 2022, bp pulse and Uber have been working Westminster, the facility boasts eight ultra-fast 150kW chargers, each capable of charging up to 100 together to accelerate Uber's commitment to transforming into a zero-tailpipe emissions mobility miles of range in just 15 minutes. This means that platform in the UK by 2030. Uber drivers will benefit drivers can easily complete three round trips to Heathrow Airport with a quick pit stop for a charge. from two dedicated charge points at the Pimlico site, further incentivising the transition to electric vehicles.

IMAGE CREDIT: BP PULSE

BP PULSE OPENS MOST POWERFUL CHARGING HUB IN CENTRAL LONDON PROVIDING DEDICATED ACCESS TO UBER

GigRealm, a platform utilised by thousands of venues, will now have the ability to offer complimentary transportation for entertainers who are scheduled to perform at their establishments. This collaboration will alleviate some of the logistical and financial challenges faced by artists, allowing them to focus on delivering exceptional live performances.

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UK NEWS

PHV MARGINAL VAT: HMRC ‘DISAPPOINTED’ BY VAT TRIBUNAL RULING AND ARE ‘CAREFULLY CONSIDERING’ DECISION In a pivotal decision that has sent ripples through model. Established under the VAT Order 1987, the ride-hailing industry, the UK Tax Tribunal has TOMS traditionally applies to businesses that resell ruled in favour of ride-hailing firm Bolt exempting transportation services without substantial the company from paying Value Added Tax (VAT) on modifications. It requires VAT to be levied only on the full value of each ride. the profit margin of the resold service, not the This ruling, which counters HM Revenue & Customs entire service cost. (HMRC)'s stance, implies that Bolt is only liable for The tribunal's ruling has clarified that Bolt's private VAT on the 'marginal' value it earns, rather than the hire vehicle (PHV) services do indeed fall within the total fare charged to passengers. scope of TOMS.

An HMRC spokesperson told TaxiPoint: “We The implications of this ruling are far-reaching. Not only does it set a precedent for Bolt, but it also are disappointed with the ruling and are impacts the broader ride-hailing sector, including carefully considering the tribunal's decision. “Our view remains that the Tour Operators Margin Scheme (TOMS) does not apply to minicab businesses.”

companies like Uber, which is engaged in a similar legal tussle with HMRC. Uber's case, focused on the same issue, is slated for hearing in the first half of 2024.

This landmark ruling marks a significant moment in the evolving narrative of taxation and regulatory frameworks surrounding the gig economy and The tribunal's decision follows a contentious appeal digital platforms. by Bolt against HMRC's application of the Tour Operators Margin Scheme (TOMS) to its business HMRC are considered likely to appeal to the Upper Tribunal.

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TAXI AND PHV OPERATORS BEGIN RECORDING DRIVER REVENUE FOR HMRC AS FROM NOW In a landmark move, taxi and private hire vehicle (PHV) operators such as Uber, FREENOW, and Gett are now recording the income of each and every driver working on their platforms.

start to request additional personal details from their drivers, such as National Insurance numbers. From January 2025, this data will be annually reported directly to HMRC, marking a significant shift in how driver earnings are This step marks the first phase in a comprehensive strategy to forward these monitored and taxed. records to Her Majesty's Revenue and The legislation, impacting an estimated 2Customs (HMRC) in January 2025, as part 5 million businesses in the UK, extends of an extensive drive to bolster beyond taxis and PHVs to encompass a transparency and ensure tax compliance broad spectrum of services available in digital platform transactions. through digital platforms. This includes The UK Government's introduction of the sectors like food delivery, freelance work, and short-term accommodation rentals. "Reporting Rules for Digital Platforms" legislation is a decisive step towards In a bid to ensure thorough compliance, establishing equitable standards across these digital platforms will also be the digital marketplace. These rules responsible for collecting and sharing mandate that all taxi and private hire banking details, when available, with digital platforms gather and submit HMRC. This data could potentially be earnings data from their drivers to HMRC. shared with other tax authorities to aid in This sweeping reform is expected to identifying individuals or businesses and redefine the landscape of digital assessing their tax liabilities. commerce, particularly for businesses This move is seen as a crucial step offering services through digital towards creating a fairer playing field for platforms. all businesses within the digital economy. With the aim of promoting tax transparency and streamlining the reporting process, platforms will soon

It not only enhances the accountability of digital platforms but also supports the taxation system and national revenue.

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REGIONAL NEWS SHROPSHIRE COUNCIL TO CONSIDER UNION FLAG DISPLAY ON TAXIS IN UPCOMING POLICY REVIEW

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HARTLEPOOL COUNCIL ISSUES SAFETY WARNING FOLLOWING REPORTS OF UNLICENSED TAXIS Hartlepool Borough Council's licensing officers have issued a public warning about the risks of using unlicensed taxis, following reports of unauthorised drivers trying to pick up passengers in the area. Rachael Readman, the Licensing Manager, stressed the potential dangers of getting into an unlicensed taxi.

Shropshire Council's Strategic the trade are aware that the Licensing Committee is set to Strategic Licensing hold a debate on the Committee is due to consider potential amendment to the the conditions under which it council’s Hackney Carriage may be acceptable to display and Private Hire Licensing and use the Union Flag. If Policy for 2023-2027. approved, a change will be made to the council’s current At the core of the debate is position, as was previously the proposal to allow the display of the Union Flag on agreed by Cabinet in November 2022, and set out both hackney carriages and in the Hackney Carriage and private hire vehicles. This consideration extends to the Private Hire Licensing Policy use of the flag for promoting 2023 – 2027. private hire operator businesses or any enterprise offering taxi or private hire vehicle services.

“The over-riding priority for the committee is that we ensure the safety and welfare of the public. However, we understand that there are The committee meeting is some concerns about the scheduled for 11 January council’s current position and 2024. for that reason we will be Councillor Roy Aldcroft, Chair debating the issue at our of the Strategic Licensing meeting on 11 January.” Committee, said: “We want to ensure that the public and

Readman said: “For most people getting into a taxi means getting into the car of a complete stranger. Hartlepool Borough Council licence taxis to ensure that the public can have confidence that their safety and well-being is assured. All taxi drivers are vetted and their vehicles regularly inspected. “Using an unlicensed taxi means there are no such checks and the integrity or intentions of the driver cannot be guaranteed and any vehicle would almost certainly not be correctly insured. “Unlicensed taxis will generally be found operating around the busiest times such as Christmas. This makes it easier for them to blend in and to make the most money. Unfortunately it is also the time when many people have been consuming alcohol and may not be able to take good care of themselves."

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EDINBURGH CITY COUNCIL REVEALS OVER 1,200 COMPLAINTS AGAINST TAXI AND PRIVATE HIRE DRIVERS IN 12 MONTH PERIOD

In a revealing report, Edinburgh City Council disclosed a significant number of complaints against taxi and private hire (PHC) drivers, amounting to a total of 1,232 from 1 November 2022 to 31 October 2023.

Other notable issues included overcharging (68 complaints), illegal plying for hire (127), and mobile phone use while driving (8). There was also one particularly serious complaint of a sexual nature.

The report also highlighted complaints that reflect Out of the total complaints uncovered via a recent on the condition and operation of the vehicles. This Freedom of Information request, licensed taxi included 82 complaints about vehicles being used drivers were the subject of 337 grievances, while a when not of the required standard and 9 instances substantially higher number of 815 complaints were of licensed vehicles being involved in accidents. directed at PHC drivers. The remaining 80 Interestingly, there were specific types of complaints could not be specifically attributed to complaints like those from cyclists (5), issues with any individual driver. the city's Greenway (2), and instances of fare refusal The breakdown of these complaints presents a (13). These diverse complaints illustrate the range picture of the issues passengers face. Aggressive of enforcement challenges faced by those behaviour mustarded up 80 complaints. On the list regulating taxi and private hire services. of complaints were also inappropriate parking (183) and driving manner concerns (208).

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WEST NORTHAMPTONSHIRE COUNCIL CONSIDERS NEW DRAFT TAXI POLICY TO ENHANCE SAFETY AND SERVICE QUALITY

West Northamptonshire Council (WNC) is poised to consider a new draft policy aimed at enhancing the safety and service quality of taxi and private hire vehicles. The move, set for review by the council's Taxi and General Licensing Committee, marks a significant step in ensuring higher standards in the local transport sector.

The primary goal of the draft policy is to safeguard passengers by ensuring that drivers and vehicles adhere to stringent standards. This initiative has undergone extensive consultation, providing opportunities for input from all stakeholders, including those within the industry. A notable feature of the proposed policy is the implementation of a points scheme, designed to facilitate more consistent enforcement. This system is part of WNC's broader strategy to not only protect passengers but also to uphold the reputation of the taxi and private hire industry. By establishing clear standards and consequences, the council aims to foster an environment where passengers can consistently expect a positive and safe experience.

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DERBYSHIRE POLICE AND CRIME COMMISSIONER ADVOCATES FOR MANDATORY CCTV IN TAXIS Derbyshire Police and Crime Commissioner, Angelique Foster, is intensifying her campaign for the compulsory installation of CCTV in taxis across Derbyshire and Derby City, citing strong evidence to support this safety measure.

Council's consultation on mandating CCTV in taxis and private hire vehicles. Here, she emphasised that CCTV would aid not only in crime prevention and detection but also address wider safety concerns.

viewpoint was recently reiterated in her robust response to Derby City

A key aspect of Foster's argument is the alleviation of personal

The urgency of the The move, aimed at campaign is enhancing the safety of underscored by data both residents and taxi from January to drivers, has gained September 2022, which significant momentum revealed 129 incidents following North East in Derbyshire linked to Derbyshire District the potential use of Council's decision to taxis in child criminal make CCTV mandatory exploitation (CCE). in taxis, a first in the Furthermore, in 2023, county. over 87 taxis operating Commissioner Foster's in areas prone to county line drug supply issues persistent advocacy stems from a belief that were stopped for engagement, CCTV cameras in taxis can play a crucial role in highlighting the taxis' role in broader public safeguarding the safety matters. community. This

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safety concerns, especially among women and girls, particularly in the Night-Time Economy. This aligns with the multi-agency Derbyshire Violence Against Women and Girls Strategy and Action Plan, led by the Commissioner. The implementation of CCTV in taxis is seen as a vital step in this broader strategy to enhance public safety and trust in taxi services. The campaign led by Commissioner Foster reflects a growing awareness of the need for enhanced safety measures in public transportation, especially in the context of vulnerable groups and crime prevention. The decision by the North East Derbyshire District Council may serve as a precedent for other local authorities in Derbyshire, potentially leading to a county-wide adoption of mandatory CCTV in taxis. Commissioner Forster said: “Everyone has the right to feel safe in a taxi, wherever they are and at whatever time of day or night. I am confident that the introduction of compulsory CCTV in taxis will have a positive impact on the police’s ability to tackle crime and capture offenders where crime does occur. This will reduce the fear of crime

which, through my continued discussions with residents, is shared by many members of the public. “I will continue to call on Derbyshire’s local authorities to adopt this approach. It delivers numerous benefits to passengers, the police and the taxi operators. “Public safety is paramount and any practical steps we can take to reduce risk or vulnerability must be fully embraced because they have the potential to save lives. I call on all our local authorities to consider the serious merits of this proposal and voice their support through the official channels.”

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BURY COUNCIL URGES PASSENGERS TO TREAT TAXI DRIVERS WITH MORE RESPECT

This initiative aims to equip taxi drivers with essential skills for safely navigating the roads, effectively handling various situations, and reducing the risk of violence and aggression. The guidance includes a range of practical tips and precautionary measures tailored to address the unique challenges faced by those in the taxi industry.

IMAGE CREDIT: BURY COUNCIL

In a collaborative effort to boost safety for taxi drivers and ensure a smooth experience for passengers, Bury Council, Greater Manchester Police, and representatives from the Hackney carriage and private hire trades have introduced comprehensive new guidance to keep cabbies safe.

enhancing the overall experience of using taxi services in Bury.

Councillor Charlotte Morris, cabinet member for culture and the economy, said: “Taxi and private Additionally, a crucial element of this campaign is a hire drivers provide a valuable public service, particularly at a busy time like Christmas when poster designed to educate the public about the importance of treating taxi drivers and their vehicles many people will be out late celebrating. with respect. The poster’s message is clear: “In most cases, there are no problems. But there politeness, kindness, and refraining from verbal or are always some people who don’t know how to physical abuse are essential for a trouble-free behave properly. That’s why we’re working with the journey. This effort underscores the mutual trade to raise awareness and encourage everyone responsibility of drivers and passengers in creating a to have a good time and get home safely in peace.” safe and respectful environment. The move has been welcomed by representatives of The development of this guide marks a significant step towards ensuring the safety and well-being of taxi drivers, who often face challenging and unpredictable situations. It also represents an important move to foster a positive and respectful interaction between drivers and passengers,

Bury Hackney Association and the Private Hire Drivers Association. A spokesperson said: “We look forward to continuing our collaboration with Bury Licensing and other stakeholders to create an environment that fosters growth, innovation, and the highest standard of service within the taxi industry.”

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BRECKLAND COUNCIL JOINS NATIONAL CAMPAIGN TO STOP ABUSE AGAINST TAXI DRIVERS

NEW TAXI TARIFFS TO BE INTRODUCED IN WALSALL BOROUGH Walsall Council has recently would cost £9.30, and so on, announced plans to introduce with a 10-mile journey new taxi tariffs across the totalling £25.05. borough, aimed at providing a Additionally, a special tariff fairer pricing structure for the known as Tariff 2 will be in hire of hackney carriages in effect during the Christmas the area. and New Year period. Tariff 2 The new tariff, known as Tariff will run from 6pm on 24 1, will be applicable for both December until 6am on 27 day and night hires. Under December, and again from Tariff 1, passengers would be 6pm on New Year's Eve until charged £3 for the first 335 6am on 2 January. Under this yards or 93.1 seconds of the tariff, the initial charge for journey, with an additional hiring a taxi would be £6, with 15p charged for every a further charge of £9.60 for succeeding 129.5 yards or 36 the first mile and £4.50 for seconds. The meter would each mile thereafter. also reflect a cost of up to In order to accommodate £4.80 for the initial distance larger groups, an additional covered, followed by an charge of £1 per person will additional charge of up to be applied if six or more £2.25 for each subsequent individuals are travelling in mile. the same taxi. Moreover, a A one-mile journey would soiling charge of £25 has been now incur a charge of £4.80, included to address any while a two-mile journey incidents of damage or would amount to £7.05. uncleanliness. Similarly, a three-mile journey

Breckland Council has taken a strong stance against abuse towards taxi drivers by joining the national 'No Excuse for Abuse' campaign. This initiative aims to protect and support the local taxi trade, ensuring their safety and well-being. The council is determined to put an end to violence, verbal abuse, racial discrimination, and any form of damage directed towards these essential service providers. The council's proactive involvement in this national campaign sends a clear message to both the community and potential offenders that any form of abuse or violence towards taxi drivers will face severe consequences. As part of the campaign, car stickers will be circulated across the sector for drivers to display to passengers. Councillor Helen Crane, Executive Member for Breckland Council, said: "The 'No Excuse for Abuse' campaign is a crucial step in safeguarding our taxi drivers from unwarranted aggression and disrespect. While most passengers are respectful, there exists a very small minority who engage in abusive behaviour, especially whilst under the influence of alcohol. This behaviour is utterly unacceptable and will not be tolerated."

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LONDON NEWS

ONE IN THREE LONDON PRIVATE HIRE DRIVER CANDIDATES FAILS KEY TFL ENGLISH AND SAFETY TEST

Transport for London (TfL) has disclosed via a Freedom of Information request that nearly onethird of Private Hire Vehicle (PHV) candidates have failed to meet the English Language Requirement (ELR) and Safety, Equality and Regulatory Understanding (SERU) test.

Vehicle (PHV) Standards, which emphasises the importance of drivers being able to communicate effectively in English, both orally and in writing, with their customers. The English Language Requirement (ELR) necessitates PHV drivers in London to demonstrate proficiency in English equivalent to B1 level on the Common European Framework of Reference (CEFR), covering skills in reading, writing, speaking, and listening. This requirement is critical for effective communication with passengers and for ensuring safety and service quality.

As of 10 December 2023, London boasts 106,149 licensed private hire drivers. Between 1 October 2021 and 1 October 2022, 5,201 licensees or applicants underwent the SERU assessment, and only 69 percent (3,612 candidates) successfully passed. This failure rate raises questions about the preparedness and suitability of a significant number Additionally, since 1 October 2021, TfL has altered of PHV drivers seeking to operate in the city. the way they assess the English language skills of The TfL SERU test, introduced following recommendations from the Department for Transport (DfT) in 2020, aims to ensure that all PHV drivers possess not only the necessary driving skills but also an adequate level of English proficiency and understanding of key regulatory matters. This test is part of the Statutory Taxi and Private Hire

London PHV drivers. Alongside the speaking and listening test for satisfying the ELR, the SERU assessment was introduced to evaluate drivers' reading and writing skills, particularly their understanding of safety, equality, and regulatory issues.

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MAYOR OF LONDON OPEN TO ‘NEW VISION’ FOR THE BLACK TAXI TRADE AS VEHICLE COST CONCERNS MOUNT The future of London's iconic black taxi industry was at the forefront of discussions during Mayor’s Question Time at the London Assembly.

Government, currently offering £7,500 towards new taxis, is due to end next year.

in transitioning the taxi fleet to zero-emission vehicles.

Responding to Pidgeon's concerns, Mayor Khan acknowledged the challenges facing the black taxi industry. He expressed his commitment to developing a 'new vision' for its future and exploring ways to reduce the costs associated with vehicle replacement. The Mayor also showed openness to Pidgeon’s suggestion of organising a round-table discussion with industry representatives.

The financial strain doesn't stop at the vehicle Caroline Pidgeon, Liberal Democrat London purchase price either. Taxi drivers who have Assembly Member and Transport Spokesperson, transitioned to electric vehicles face the added called on Mayor Sadiq Khan to urgently revise the pressure of rising energy costs. According to the outdated 2016 Taxi and Private Hire Action Plan RAC's Charge Watch, those relying on public rapid to ensure the industry's viability. and ultra-rapid charging points have seen a 50% Pidgeon highlighted the need for greater support increase in prices over the past year.

Despite half of the black taxis now being zeroemission capable, the prohibitive costs of these environmentally friendly models, which stand at over £70,000, were brought to the Mayor's attention. When factoring in the staggering 9% interest rate on finance, the real cost balloons to nearly £100,000. This financial burden is set to intensify as the “plug-in vehicle grant” from the

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IMAGE CREDIT: LANCASHIRE ROADS POLICE

ENFORCEMENT NEWS LANCASHIRE ROADS POLICE INTERCEPT SUSPICIOUS CAR WORKING AS AN ILLEGAL TAXI

STOLEN PRIVATE HIRE VEHICLE RECOVERED IN BIRMINGHAM FOLLOWING POLICE CHASE ON CHRISTMAS EVE IMAGE CREDIT: WMP TRAFFIC

Lancashire Roads Police intercepted a BMW on the M6 near Preston and reported the driver under suspicion of operating as an unlicensed taxi. The vehicle, flagged by the vigilant Roads Police Unit (RPU), was stopped by Sergeant H24 in a routine but crucial operation. The driver, in a attempt to evade the law, provided false details. However, this deceit was swiftly uncovered thanks to the biometric devices employed by the police. These high-tech tools revealed the true identity of the individual. Further investigation led to more alarming discoveries. The driver, now identified, was found to be operating without a valid licence, a fundamental requirement for any driver working as a taxi or private hire vehicle driver. As a result, the vehicle was uninsured, compounding the severity of the offences. The BMW was seized on the spot, ensuring it would no longer be a part of the illegal taxi operation. The driver was reported.

West Midlands Police successfully recovered a stolen private hire vehicle after a brief pursuit in Birmingham on Christmas Eve, leading to an arrest.

The incident was reported by a Traffic spokesperson for the West Midlands Police via social media. According to the spokesperson, the ‘taxi’ had been stolen just a few hours before police officers spotted it on the streets of Birmingham. What ensued was a short chase, culminating in the driver abandoning the vehicle and attempting to flee on foot. However, the police were quick to respond, resulting in the apprehension and arrest of the individual for theft. A West Midlands Police Traffic spokesperson said via social media: “This Taxi had been stolen from the owner a few hours prior before we saw it on Christmas Eve in Birmingham. “Following a short pursuit the driver thought he would have better luck running, 1 in custody for theft.“

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IMAGE CREDIT: ROADS POLICING SCOTLAND

JOINT EDINBURGH OPERATION CLAMPS DOWN ON TAXI AND PRIVATE HIRE VEHICLES AND ‘DRIVER APPEARANCE’ The National Motorcycle Unit of Road Policing Scotland, in collaboration with the City of Edinburgh Council Licensing, conducted a thorough operation at Market Street. The initiative focused on taxis and private hire vehicles, scrutinising both vehicle conditions and driver appearances.

The joint operation, situated at a central and busy hub of the city, underscores the commitment of local authorities to uphold high standards in public transport. Ensuring that vehicles are in optimal condition and drivers present themselves professionally is crucial for passenger safety and the industry's reputation.

According to a spokesperson for Road Policing Scotland, the operation led to the discovery and handling of numerous offences. These offences predominantly related to the state of the vehicles and the appearance of the drivers, highlighting a concerning trend of non-compliance within the taxi and private hire sector in Edinburgh.

A Road Policing Scotland spokesperson said: “The Nation Motorcycle Unit carried out a joint operation with City of Edinburgh Council Licensing at Market Street, earlier carrying out compliance checks on taxis and private hire vehicles. “Numerous offences dealt with relating to vehicle condition and driver appearance.”

DVSA AND SOUTH WALES POLICE CRACKDOWN ON NON-COMPLIANT TAXIS AND PSVS IN CARDIFF A collaborative enforcement operation by the Driver and Vehicle Standards Agency (DVSA) and South Wales Police Commercial Vehicle Unit (CVU) in Cardiff led to the discovery of multiple noncompliant taxis and Public Service Vehicles (PSVs).

failing to keep a record of other work also discovered. “PG9s and FPNs (Fixed Penalty Notices) issued.”

According to a DVSA Enforcement spokesperson, the operation uncovered vehicles with serious safety defects, including issues with tyres, seatbelts, and passenger doors. A DVSA Enforcement spokesperson said via social media: “Partnership working with South Wales Police CVU in Cardiff. “Dangerous taxis and PSVs dealt with amongst the compliant. Defects included tyres, seatbelts and passenger doors. Tachograph infringement of

IMAGE CREDIT: DVSA ENFORCEMENT

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ST HELENS PHV DRIVER GUILTY OF FAILING TO TAKE ASSISTANCE DOG

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was accompanied by an assistance dog under the provisions of The Equality Act 2010. After pleading guilty at Liverpool Magistrates' Court, Mr Constantin Caliman, was ordered to pay an £80 fine, £120 in costs and a £32 victim surcharge.

Councillor Kate Grocutt, St Helens Borough Council's Cabinet Member for Economy, Business and Skills, said: "The main duty of the licensing authority is public safety. The council takes its public protection role very seriously and is aware that disabled people are particularly reliant on taxi and private hire vehicle services. "Assistance dogs are vital to their owners' safety and licensed drivers are required under the Equality Act 2010 to carry assistance dogs with their owners.

A private hire vehicle (PHV) driver was fined after pleading guilty of failing to carry an assistance dog in St Helens. Responding to a complaint from a member of the public, St Helens Borough Council's licensing department filed a case against Florin-Constantin Caliman for failure to carry a disabled person who

"The council will not hesitate to take robust action when required to investigate and prosecute licensees in response to cases of discrimination to ensure that all operators and licensed drivers treat their role in providing an inclusive service seriously."

WOLVERHAMPTON COUNCIL AND MERSEYSIDE POLICE CRACK DOWN ON BRAKE LIGHT AND TYRE DEFECTS A City of Wolverhampton Council Public Protection spokesperson said: “Compliance Officers working with Merseyside Police Traffic last night in Liverpool and St Helens. One vehicle suspended for no brake lights and one for 2 illegal tyres. “Daily driver vehicle checks would have spotted these defects. Check your vehicle.” IMAGE CREDIT: CITY OF WOLVERHAMPTON COUNCIL PUBLIC PROTECTION

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INSURANCE

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