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Be lucky, TaxiPoint Editor and Founder TaxiPoint Chief Editor: Perry Richardson TaxiPoint Publishing & Advertising Manager: Lindsey Richardson
Hello and welcome to the April edition of TaxiPoint Magazine.
Latest 3rd party stats from SimilarWeb show TaxiPoint holds 90% of the taxi and private hire industry news traffic and we are regularly receiving around 250,000 pages views each month at the moment so we wanted to start by saying a huge thank you. We can only go from strength to strength like this with you.
As always, TaxiPoint strives to be a forward thinking publication. Other publications across mainstream news are now looking at new ways to increase their brand reach using video content across multiple channels.
With that in mind, we are delighted to announce a new video
channel which can be found on TikTok, plus regular new shortform content to begin showing on YouTube, Instagram and Facebook Reels.
Everyone consumes news differently, so we have tested and put in place a strategy that opens the door to regular short news snippets available to those working in the industry on a daily basis.
Future-proofing the way the taxi industry communicates is vital and your support, whether that’s as a reader, advertiser or now as a viewer, is vital and appreciated beyond words.
The costs of operating a hackney carriage versus a private hire vehicle have long been debated and examined, but in this article we’ll be showcasing the latest financial differences for drivers in the two different industries.
This investigation highlights the LEVC TX, a cutting-edge, electric range-extended, wheelchair accessible vehicle designed for hackney carriage drivers, and the Toyota bZ4X, a fully electric vehicle tailored for private hire, including Uber drivers, flaunting an impressive range of over 300 miles.
Taxi drivers opting for the LEVC TX Vista model through a Personal Contract Purchase (PCP) arrangement will likely encounter a weekly expenditure of around £195. However, this comes with a hefty initial deposit of £5,000 and a substantial final balloon payment of £27,048 to secure ownership. Additionally, there’s a 30,000
annual mileage cap, with any excess mileage incurring a cost of 14.9 pence per mile.
Conversely, private hire drivers have an opportunity to access the Toyota bZ4X for £219 per week through a partnership between WeFlex and Toyota, under a 5-year Rent-To-Buy scheme. This option requires a modest £500 deposit and importantly, does not entail a final balloon payment. Moreover, drivers benefit from a higher mileage allowance of up to 40,000 miles per year.
This cost comparison between the LEVC TX for hackney carriages and the Toyota bZ4X for private hire vehicles uncovers just one aspect of the financial landscape facing drivers.
While weekly costs for drivers may be becoming more similar than they once were, the large amounts needed to enter the black cab market for a deposit and the astonishing amount to actually own the black cab are stark.
HM Revenue and Customs (HMRC) has revealed all private hire and taxi operators that offer any of their services via a digital platform, however big or small, are obligated to gather, verify, and disclose driver information and income.
Starting 1 January 2024, these digital platforms, encompassing websites, mobile applications, and any form of software facilitating online transactions, are required to record seller activities annually. The details must then be reported to HMRC by 31 January of the following year as part of new ‘Reporting Rules for Digital Platforms’.
Digital
This directive is part of HMRC's broader strategy to tighten the noose on tax evasion and ensure a level playing field between online sellers and traditional businesses.
TaxiPoint approached HMRC after confusion arose in the industry over whether all taxi and private hire industry operators using software fall into the ‘gig economy’ digital platform legislation.
The definition of a platform under the new guidelines is broad, capturing any digital medium that connects sellers (in this instance, the driver) with customers for the provision of services or sale of goods. This includes platforms that are directly or indirectly involved in transactions and know
the amount paid to sellers for their services or goods. The criteria is set to encompass a wide range of digital business models, leaving little room for companies to sidestep these obligations.
Companies utilising digital platforms for business operations are now urged by HMRC to assess whether their software aligns with the criteria. This is particularly relevant for platforms that facilitate direct interactions between service providers like drivers and their customers. According to HMRC, there will be no exemptions, even for smaller platforms, highlighting the inclusive approach the Government agency is taking.
HMRC has also released guidance for digital platform operators to help them determine their responsibilities under the new regulations.
A HMRC spokesperson said: “Digital platforms are required to share information with us to ensure businesses operating via these platforms pay the correct amount of tax, and do not have an unfair tax advantage over high street and other traditional businesses.”
This move is seen as a step towards modernising the tax system to keep pace with the evolving digital economy and ensuring that all businesses contribute their fair share to the public coffers.
Under the new rules, HMRC have confirmed that a platform is defined as: “Any software, including a website or part thereof and applications, including mobile applications, accessible by users and allowing Sellers to be connected to other users for the provision of Relevant Services or the sale of Goods, directly or indirectly, to such users.”
Key to the definition is that software will qualify as a platform if:
• It is accessible by users and allows Sellers (i.e. drivers) to be connected to
In a pivotal legal decision at Harrogate Magistrates’ Court, taxi operators Christopher Hall and 57 Taxis Ltd, under the brand ‘Drive’, won a landmark case against the City of York Council. This ruling, delivered on 11 March 2024 by District Judge (Magistrates’ Court) Lower, seemingly has significant implications for taxi licensing authorities across the nation, particularly regarding cross-border hiring regulations.
The crux of the dispute lay in the additional conditions imposed by the council on Hall's operator licence, which were deemed to violate the principles of natural justice. These conditions, aimed at aligning external drivers with York's stringent safety standards, were introduced without sufficient notice or consultation, leaving Hall and his business at a disadvantage.
This case highlights a broader debate within the taxi industry about the 'right to roam' for operators and drivers, challenging local authorities' attempts to restrict operations to their own licensed vehicles.
Judge Lower’s ruling highlighted a critical oversight in the council's decision-making process, emphasising the lack of transparency and rationale behind the supplementary conditions. This was seen as a departure from the legal norms established under the Deregulation Act 2015, which supports cross-border hiring practices. The judgment not only mandated the revocation of these conditions, but also ordered the council to reimburse the appellants' legal expenses, totalling £18,500.
This case highlights a broader debate within the taxi industry about the 'right to roam' for operators and drivers, challenging local authorities' attempts to restrict operations to their own licensed vehicles. The decision serves as a cautionary tale for other licensing authorities, potentially curtailing their ability to unilaterally impose additional requirements on out-of-area operators.
Moreover, the verdict comes at a time when regional leaders, like Greater Manchester's Mayor Andy Burnham, are seeking more stringent
regulations to ban non-local private hire vehicles (PHVs) in pursuit of environmental and safety goals. Burnham's call for a ban on out-of-area PHVs highlighted a growing concern over the practice of cross-border hiring, which Burnham refers to as the 'Wolverhampton Problem', where drivers licensed in one jurisdiction operate predominantly in another.
Labour's pledge to enforce minimum licensing standards and potentially ban out-of-area PHV operations if elected, as stated by Mayor Burnham and supported by shadow transport minister Louise Haigh, indicates a political will to reform cross-border hiring practices. This willingness is not however shared across the Conservative political divide.
The Harrogate Court's decision not only vindicates Hall and 57 Taxis Ltd, but also sets a precedent that could refocus the regulatory landscape for taxi and private hire operators across England. Any future challenges on the cross-border practice is likely now to come from a central Government level, rather than from reform regionally.
Electric vehicles (EVs) were originally hailed as the future for eco-friendly and cost-effective taxi transport. However, the anticipated surge towards cabbies queuing to use public rapid charging points has hit a roadblock, with many drivers opting for traditional petrol pumps over the oncelauded electric solution.
The transition to electric taxis was underpinned by the establishment of a comprehensive network of
rapid chargers, intended to support early adopters of commercial electric vehicles. Initially, the lowcost and sometimes free charging options presented an attractive alternative to petrol, encouraging a wave of taxi drivers to make the switch.
However, the landscape has drastically changed. The escalation of a cost of living crisis, the ongoing conflict in Ukraine, and the introduction of VAT on
public charging points has led to a sharp increase in energy prices. Consequently, the cost of using rapid chargers now rivals, or in some cases exceeds, that of petrol, prompting drivers to reconsider their refuelling options.
For taxi operators, particularly those in London and other major cities who have invested in the LEVC TX electric range-extended taxis, the decision often boils down to economics. With the option to use either electricity or petrol, many are finding the latter more financially viable due to comparable costs and faster refuelling times.
Drivers with access to home charging stations continue to charge-up and still stand to benefit from significant savings compared to petrol, without the downtime associated with public charging points. This disparity highlights a critical challenge in promoting the use of rapid chargers among taxi professionals.
The taxi industry's commitment to environmental sustainability is clear with £100’s of millions already invested in Zero Emission Capable (ZEC) taxis, yet the decision to opt for electric or petrol is predominantly driven by business considerations. As vehicle and insurance costs climb, the financial implications of fuel choices become increasingly pivotal.
One of the major barriers to the adoption of public rapid charging has been identified as the VAT levied on these services. Following a Government clarification, VAT on public charge points was set at 20%, a substantial increase from the previously lower rate, discouraging many drivers from using these facilities.
Industry advocates argue that removing VAT on public charging points could significantly bolster the shift towards electric taxis, aligning with national environmental goals and supporting the taxi trade's move towards a more sustainable future.
In a recent survey by mobility service provider FREENOW, UK taxi passengers have been identified as the second most sociable in Europe, trailing only behind their Irish counterparts.
This study offers a deep dive into the communicative tendencies of British passengers within the unique ecosystem of taxi travel, marking a significant aspect of the UK's taxi culture.
The survey not only quantifies the sociability of British taxi passengers but also highlights the preferred conversation starters that black cab drivers appreciate. These range from sports
affiliations to personal anecdotes, providing a richer understanding of dynamics at play.
Top 5 questions black cab drivers would prefer passengers to ask:
1. What football team do you support?
Drivers enjoy when passengers ask about their football team preferences, potentially sparking lively debates or shared enthusiasms. This question can transform a mundane journey into an animated discussion about recent matches, favourite players, and historical triumphs of various teams.
2. Are you going on holiday?
Queries about upcoming holidays often lead to drivers sharing their own vacation dreams or past adventures. This exchange allows for a momentary escape from the routine of daily life, offering both driver and passenger a glimpse into each other’s aspirations and experiences outside the confines of the cab.
3. Which famous people have you driven before?
Passengers expressing curiosity about any famous individuals the driver might have ferried adds a touch of glamour to the conversation. Tales of chance encounters with celebrities can lend an intriguing and sometimes humorous aspect to the journey, revealing the unexpected link between everyday life and the world of the rich and famous.
4. Do you want a tip for a horse?
A more humorous response on the top 5 list. The chances of a race horse owner or professional tipster entering the cab are slim, and the chances of a tip are even slimmer. Insight into any professional markets and expertise does always raise interest for cabbies though.
5. What part of town are you from?
Inquiring about the driver’s roots fosters a more personal connection, with discussions often revolving around the city's diverse neighbourhoods. This question can lead to exchanges about the changing face of the region, shared haunts, and personal histories tied to the city’s streets.
150,000 MILES IN AND COUNTING
As a London taxi driver, who made the switch to the electric LEVC TX in 2018, I’ve just clocked up 150,000 miles. In this comprehensive review, structured into vehicle performance, maintenance, charging capabilities, and its efficiency as a taxi, we offer a deep dive into the world of LEVC black cabs.
The LEVC TX has notably revolutionised the taxi industry, with its design and functionality still capturing the admiration of passengers, particularly tourists. The vehicle promises a serene and smooth ride, a boon for drivers enduring long shifts. Notwithstanding a few signs of wear, specifically on the steering wheel, the driver's seat maintains its initial comfort and durability. However, the dashboard's outdated design signals a need for modernisation, particularly in integrating connectivity features for a more seamless operation.
Demonstrating good reliability, my personal LEVC TX has astonishingly faced zero breakdowns over its extensive mileage. Of course everyone’s experience is different, but I can only report on my findings here. Maintenance has been straightforward, with tyre and brake pad replacements aligning with those of conventional family cars. The unforeseen expense of a bumper replacement costing £750 arose and a dreaded ERAD (Electric Rear Axle Drive) system replacement was undertaken under warranty. It should be noted that was my first ERAD replacement and came after 139,000 miles.
As a driver lucky enough to have access to a home electric charger, I’m still able to save money against
‘The vehicle promises a serene and smooth ride, a boon for drivers enduring long shifts....
‘
the cost of petrol. However, I have stopped completely using the public charging network, which is simply too expensive now mainly due to the added VAT.
The vehicle's petrol range range anxiety, offering flexibility and fuel savings compared to diesel alternatives.
Despite the vehicle's superior performance and passenger approval, the financial viability of owning and operating an LEVC TX is increasingly daunting for many drivers.
I could name some improvements I the black cab, but my view is that the emphasis on future improvements should instead lean heavily towards reducing the overall cost of the cab, rather than enhancing features which would make the cab even more costly to run.
I’d expresses a steadfast commitment to the LEVC TX. I’m planning to continue its use well beyond the initial financial agreement. However, there is a conscious acknowledgment of the high operational costs, prompting a call for more cost-effective solutions in the future.
In conclusion, while the LEVC TX stands out as a technological game-changer in the taxi fleet, its economic impact on drivers calls for urgent attention. The journey towards a fully electric taxi fleet is not without its hurdles, primarily financial, signalling a critical juncture for stakeholders to reassess strategies for a sustainable transition.
The number of black taxi drivers recruited onto the Uber app has been revealed to be as many as ‘several hundred’ prompting its launch to customers.
The new ‘Black Cab’ initiative, which saw the first London taxi go live on the Uber platform on 5 April, is a renewal of efforts following the unsuccessful ‘UberTAXI’ venture in 2014.
Uber plans to methodically expand this new Black Cab feature, initially offering it to a select customer group. This approach aims to ensure adequate service availability to meet demand, with a broader rollout anticipated as more drivers join.
In December 2023, Uber started actively recruiting London's black cabs with big financial incentives and reduced commission rates, promoted through leaflets and radio ads. Early access users are
currently offered a 25% discount on the first five rides, with savings capped at £20 per journey.
This phased introduction strategy comes after driver feedback indicated a preference to trial the service before a full-scale launch. This cautious approach also allows Uber to gauge demand and manage service capacity effectively.
Uber expressed satisfaction with the recruitment and launch process. The launch is seen as a crucial step towards their global expansion goals. This includes ambitious plans to incorporate all taxis onto their platform by 2025, following agreements with major taxi services in New York City and San Francisco.
The decision to integrate London black cabs on Uber has long ignited debate among a large number taxi drivers, underlining the continuing tensions between a significant proportion of cabbies and the ride-sharing app.
Steve McNamara, General Secretary of the Licensed Taxi Drivers' Association (LTDA), said at the time of the announcement in December 2023: “There is no demand for this partnership from the London licensed taxi drivers we represent or our passengers. Neither the LTDA nor any other taxi trade groups were consulted in advance of this unilateral announcement. We are not aware of any drivers having been recruited and don’t believe our members will even consider joining the app, given its well-documented, poor record on everything from passenger safety to workers’ rights in London.”
The long-term success of Uber’s ‘Black Cabs’ offering looks set to be in the hands of licensed taxi drivers and whether they sign-up to the platform or not.
Bolt has announced an addition to its driver support package with the introduction of a pension scheme for all UK-based private hire vehicle (PHV) drivers on its platform.
The initiative is made possible through a collaboration with insurance giant Aviva and will be bolstered by contributions directly from Bolt.
This strategic development is the outcome of what is described as the most extensive independent study into driver attitudes within the UK’s ridehailing sector to date. The findings have steered Bolt towards maintaining the status of PHV drivers as independent contractors. Bolt says this allows drivers the autonomy to set their schedules while also affording them the benefits such as pension schemes, augmented by additional platform contributions.
Set to launch on 1 May 2024, the Aviva-led pension scheme represents a novel approach in the gig
WeFlex has partnered with automotive giant Toyota to introduce a fleet of the latest electric vehicles (EVs).
The partnership heralds the arrival of the bZ4X, Toyota's first fully electric vehicle, tailored for Uber drivers and other ride-hailing platforms operating in the capital and boasts over 300 miles of range.
economy. Drivers participating in the scheme will allocate 5% of their earnings from each trip into their pension pot. In a move to further support its drivers, Bolt will contribute an additional 3% to these savings.
Diverging from the norm, the scheme offered by Bolt, in cooperation with Aviva, does away with the restrictive qualifying earnings bracket that usually limits pension contributions to between £120 and £967 per week. This innovative approach ensures that every journey contributes to the driver’s pension pot, irrespective of the driver’s level of activity on the platform. Bolt is also set to absorb all associated joining fees for drivers opting into the scheme. Furthermore, the scheme is seen as inclusive, offering drivers the option to invest in a Sharia-compliant fund.
Uber has officially launched in Stockton, making it the company’s second new town venture since 2017.
This development comes as a direct answer to the escalating interest shown by the locals, with statistics revealing a weekly curiosity from over 4,500 residents exploring the app for travel options.
The expansion into Stockton is not just a win for potential riders but also highlights Uber's growing workforce in the UK. Since 2021, the number of drivers under Uber’s banner has surged by more than 70%, now exceeding 100,000.
Andrew Brem, General Manager of Uber UK, said: “We are extremely proud to launch Uber in Stockton where we have been seeing increased demand for our services. By bringing Uber to the town we want to help maximise earnings opportunities for drivers, boost transport options for passengers, and support the local economy.”
In its latest strategic move to bolster its presence within the UK’s taxi and private hire sector, Take Me Group has officially acquired Direct Taxis in Nuneaton, marking a significant expansion with an addition of an 80-car fleet.
The announcement was made by David Hunter, CEO of Take Me (pictured on left), through a social media statement.
Lee Roberts, the Manager of Direct Taxis (pictured on right), is said to have expressed his enthusiasm for the acquisition, highlighting the potential for growth through collaboration with the Take Me Solihull team.
Take Me Group, renowned for its substantial footprint in several major UK cities including Plymouth, Leicester, Milton Keynes, Stoke, Birmingham, and Darlington, continues to assert its growth in the industry. This latest acquisition highlights the company's commitment to expanding its services and enhancing its operational capabilities across the UK.
David Hunter, Take Me CEO, said via social media: “Great yesterday to complete the purchase of DIRECT TAXIS in Nuneaton, an 80 car fleet managed by Lee Roberts. Lee is looking forward to have access to the Take Me Solihull team to expand in and around his area.”
Veezu has announced its latest acquisition, Aqua Cars, based in Portsmouth. This development signals a significant expansion of Veezu's operations into the south, integrating Aqua Cars into its network of private hire services.
Veezu, established in 2013, has consistently placed a strong emphasis on leveraging data, technology, and infrastructure. They say this approach aims to ensure that operators like Aqua Cars do not just survive but thrive, by enhancing their service quality without losing their local identity.
The Institute of Licensing (IoL) has officially announced the election of Kate Nicholls OBE as its new National Chair, commencing her role on 1 April 2024.
In addition, David Lucas steps into the role of Vice Chair, joining the ranks with existing Vice Chair, Gary Grant.
Aqua Cars' incorporation into the Veezu Group aligns it with other successful acquisitions such as Bridge Cars in Gosport and Andi Cars in Havant. They believe the move promises to maintain the essence of Aqua Cars' community-focused operations while elevating the overall passenger experience through Veezu's innovative, technologydriven platform.
By bringing Aqua Cars under its wing, Veezu not only extends its geographic footprint but also reinforces its commitment to modernising the private hire industry across the UK.
Kate Nicholls, National Chair of the Institute of Licensing and Chief Executive of UK Hospitality, said: “I’m delighted to be joining the Institute of Licensing as its National Chair and I’m looking forward to working with our members and wider stakeholders across the many facets of the licensing landscape.”
At the Spring Budget 2024 the Government announced a significant update to the Value Added Tax (VAT) thresholds, a decision that has been met with approval from the nation's taxi drivers.
Starting from 1 April 2024, the threshold for VAT registration will increase from £85,000 to £90,000, with the deregistration limit also seeing an uplift from £83,000 to £88,000. This adjustment, applicable across the UK including Northern Ireland, aims to alleviate the financial pressure on small business and the self-employed which includes
cabbies who have been hit hard by escalating operating costs.
The decision comes at a critical time for taxi drivers, some of whom have been compelled to halt work due to the looming threat of exceeding the current VAT threshold, which could trigger a daunting tax bill. The change is therefore expected to benefit some hard-working cabbies, providing them with much-needed leeway to navigate through the challenges of increased business expenditures without the added burden of a higher tax obligation.
Several factors have contributed to the financial strain on taxi drivers. The widespread adoption of third hailing apps, for instance, has meant that drivers only take home 80-85% of app-based fares, yet the entirety of the fare counts towards their VAT threshold.
Furthermore, the shift towards card payments necessitates the adoption of card payment solutions, adding to their operational costs. Notably, the surging prices of fuel, electricity, vehicle maintenance, and insurance, compounded by a significant increase in taxi tariffs, have forced drivers to push for higher revenues to sustain their earnings and livelihoods.
The increase in taxi tariffs, while intended to offset rising costs, has also inadvertently edged drivers closer to the VAT registration limit, which had previously remained unchanged for two years, despite a 20% hike in some tariffs. That static £85,000 threshold had placed additional strain on taxi operators, with the potential of crossing the limit by a mere £1 leading to an overwhelming tax bill of over £10,000.
This budgetary adjustment is a welcome development for the hard-working cabbies across the UK, providing a buffer against the VAT threshold and allowing them to continue their operations without the fear of further tax liability.
In a decisive push for greater accessibility and safety in London's financial district, James Thomson, Deputy Common Councilman for the Ward of Walbrook and Chair of the City of London Police Authority Board, has announced a major move forward to allow Black Cabs 24/7 access to Bank Junction.
During the recent Walbrook Wardmote, with backing from 20 business voters, a motion was successfully passed urging the City of London to fast -track efforts to lift existing restrictions on Black Cabs at the key Square Mile junction. Similar motions received unanimous support in the Langbourn and Lime Street Wards, demonstrating a strong consensus among the business community for this change.
mobility opportunities for those with challenges. It also seeks to boost the visitor and hospitality sectors by improving transport links.
Supporting this push, recent data from European Mobility operator FREENOW highlights significant disparities in taxi service availability and cancellation rates between Bank Junction and Shaftesbury Avenue in the West End. The findings point to a 20% lower pickup rate at Bank Junction during peak hours, higher cancellation rates, and increased journey costs for passengers.
The campaign for unrestricted access for Black Cabs through Bank Junction continues to gather steam, according to Thomson.
Sullivan, the Licensed Taxi Drivers Association's (LTDA) Airport Representative, has raised concerns over the increasing number of drivers at Heathrow refusing fares due to passengers having 'too much luggage'. This issue has thrown the spotlight on the need for greater consistency and control at airport taxi ranks.
Sullivan pointed out the procedural grey area where drivers, before accepting a job, are NOT supposed to know the destination, a rule that is often flouted. This has led to situations where drivers selectively refuse fares based on the drop-off location or the perceived inconvenience of the job.
The inconsistency in handling these refusals has seen some drivers being removed from the rank for not accepting a job when their vehicle clearly could not accommodate it. Conversely, others have been known to question passengers directly about their
A particular challenge noted involves drivers of larger Mercedes Vito black cabs who often end up with less desirable jobs when other drivers refuse fares on the basis of luggage or destination. Sullivan, herself a taxi driver, recounted witnessing and experiencing firsthand the dynamics of job allocation and refusal at Heathrow's Terminal 5, highlighting a specific instance where she had to refuse a fare due to excessive luggage.
The LTDA representative stressed the need for agents to firmly control the rank to prevent drivers from refusing jobs based on destination knowledge. Additionally, she highlighted the challenges in maintaining consistency due to the high turnover of agents and the limitations of training provided by Apcoa, the company responsible for managing airport taxi services.
Tonbridge & Malling Borough Councillors have rejected taxi driver calls to cap licences in the area.
The call comes amid growing concerns over lengthy waiting times for fares at key ranks such as Tonbridge Waterloo, heightened by an economic climate that sees vehicles and drivers under increased pressure.
As of 12 March 2024, Tonbridge & Malling Borough Council has 173 hackney carriage vehicles licensed, a noticeable fluctuation from numbers recorded over the past decade. This change highlights the dynamic nature of the industry and the local economy's influence on the demand for hackney carriage services. The last review of such nature took place nearly a decade ago, in March 2014, signalling a pressing need for updated data.
The call for the survey was made through a Teams
survey, reaching out to the licensed hackney carriage and dual badge holders within the borough. Out of 223 recipients, the survey saw a 25.56% response rate, with 79% of respondents advocating for the commissioning of the Unmet Demand Survey. The survey is expected to cost between £14,000 - £17,000, funded through future licensing fees.
The proposed Unmet Demand Survey could have delved deep into various facets of the hackney carriage industry, including customer needs and expectations, the significance of any unmet demand, service quality, safety, vehicle types and designs, and accessibility.
The Tonbridge & Malling Borough Council's Licensing and Appeals Committee rejected the proposal to undertake the significant survey on 26 March.
In a significant overhaul aimed at enhancing taxi safety, Pendle Council has introduced a series of rigorous new measures designed to tackle the persistent issue of vehicle failures during spot checks.
The comprehensive report, dated 21 March 2024, was given the green light by Councillors as they look to elevate standards within the taxi industry.
The actions, outlined by the Assistant Director of Planning, Building Control, and Regulatory Services, respond to the alarming failure rates recorded during unannounced vehicle inspections. The report reveals a striking 58.3% failure rate across two spot checks conducted, highlighting the urgent need for intervention.
Key recommendations include
maintaining the current frequency of vehicle testing, the introduction of a mandatory MOT test conducted by Council-approved garages, and stringent penalties for failures and non-compliance.
Most notably, in a bold move to modernise and enhance regulatory efficiency, the report advocates for the adoption of a dedicated app for daily vehicle checks, aimed at replacing paper records to prevent manipulation and ensure consistent compliance.
Oxford City Council has agreed to postpone the introduction of new emission standards for Hackney Carriage Vehicles by a year.
The move comes in response to a detailed review by the General Purposes Licensing Committee, which heard numerous appeals for flexibility amid rising economic pressures on the taxi industry.
Set against a backdrop of environmental urgency, the initial strategy aimed to significantly lower the city's air pollution levels by enforcing stricter emission criteria for taxis. The original plan, heralded in January 2019, mandated all new and renewal taxi licences to meet Ultra-Low Emissions Vehicle (ULEV) standards by January 2025. The phased approach intended to upgrade the fleet gradually, beginning with a minimum Euro 4 standard for renewals from 2020 and escalating to full ULEV compliance for all applications by the 2025 deadline.
The urgent appeal for a delay by the City of Oxford Licensed Taxicab Association, highlighted by the economic hardships faced by the taxi trade, prompted a comprehensive public consultation. An overwhelming 82.16% of the participants favoured a three-year delay, highlighting financial constraints and the desire to support the taxi trade as their primary concerns.
This sentiment was mirrored in the substantial feedback from taxi operators, residents, and environmental stakeholders, who collectively pointed towards the need to strike a careful balance between ambitious environmental goals and the economic realities of taxi operators.
Oxford City Council, taking into account the consultation and recommendations from its Environmental Sustainability Officers and key council members, settled on a one-year delay.
A City of Wolverhampton Council licensed private hire vehicle (PHV) driver was caught unlawfully accepting passengers without the required insurance, leading to his conviction on 14 March.
The illegal activity came to light during an enforcement operation on 27 November 2022, conducted jointly by Telford & Wrekin Council and West Mercia Police. The driver, Mr Gurpreet Singh, was apprehended outside Pussycats Nightclub in Tan Bank, Wellington, after he accepted a fare from undercover officers without prior booking, a clear breach of private hire regulations.
As a result of his actions, Singh has been ordered to pay a fine of £346, alongside costs of £2,525 to the local authority and a Victims Surcharge of £138. The total sum of £3,009 is due within 28 days.
Furthermore, eight penalty points will be added to his DVLA licence.
This case highlights the ongoing efforts of local councils and police forces to ensure the safety and
legality of private hire practices, underscoring the importance of adhering to the stringent regulations governing the sector.
Deputy Leader and Cabinet Member for Homes & Enforcement, Councillor Richard Overton (Lab) said:
“Operations like this are just a small part of the work carried out by our Safer Telford teams as part of the council wider ambition to make Telford and Wrekin a cleaner and safer place to live.
“Thanks to all partners involved for their efforts in bringing this case to justice.”
Councillor Craig Collingswood, Cabinet Member for Environment and Climate Change for City of Wolverhampton Council, said: “City of Wolverhampton Council is committed to supporting Telford & Wrekin Council with these enforcement exercises. Public safety is of paramount importance. As a result of the court hearing, we will now be reviewing Mr Singh’s driver’s licence. As a result, his licence may be revoked.”
Ataxi operator from County Durham was handed a substantial fine and penalty points on his driving licence for breaching licensing and insurance regulations.
Andrew Michael Bird, a 53-year-old taxi boss, was ordered to pay £2,183 and received eight penalty points on his driving licence. This came as a result of his guilty plea to three charges, relating to employing an unlicensed driver for the transportation of a wheelchair user.
The case came to light following an operation conducted by officers on the 18 July 2023. During this operation, officials observed a minibus, branded under Birds Taxis and registered as a private hire vehicle, delivering a wheelchair user to the Pathways Centre in Pity Me, Durham.
Upon inspection, it was discovered that the vehicle's driver and the passenger assistant were operating without the necessary badges and authorisations.
Further investigations revealed that Bird, who has been a private hire operator since approximately 2001 and holds several contracts for transporting children and vulnerable adults, failed to maintain the requisite booking records. Most critically, the court was informed that Bird had knowingly allowed the wheelchair user to be transported by an unlicensed driver for over six months, without the driver having passed necessary tests, background checks, or securing insurance for the vehicle.
Bird faced a fine of £1,320, was mandated to pay a victim surcharge of £528, cover costs of £335, and had eight points added to his driving licence for these violations.
Ian Harrison, County Durham Business Compliance Manager, said: "Mr Bird allowed a highly vulnerable person to be transported on an almost daily basis for over six months, by a driver who was not licensed or insured, and had not undergone the relevant tests and checks. He had no way of knowing if the driver was a fit and proper person to carry out this kind of work, potentially putting the passenger at risk.
"We know that most taxi companies in County Durham comply with licensing law but we hope this prosecution will serve as a reminder to any that might be to tempted to take shortcuts, that we will take action where legislation is not followed."
Spelthorne Borough Council has agreed to address antisocial behaviour by introducing a new Public Space Protection Order (PSPO) aimed at curbing nuisances associated with taxi and private hire vehicle drivers in the vicinity of Heathrow Airport. This action comes as a response to long-standing community grievances over issues such as littering, public urination, and defecation by drivers waiting for fares near residential areas.
The council gave the go ahead to setting up an exclusion zone within Stanwell Moor and parts of
Stanwell, prohibiting taxis and private hire vehicles from parking. The PSPO, made under Section 59 of the Anti-social Behaviour Crime and Policing Act 2015, is a strategic response to the ongoing issues, emphasising the council's commitment to maintaining public order and cleanliness.
Despite previous efforts, including the installation of double yellow lines and the creation of an Authorised Vehicle Area by Heathrow, problems have persisted due to underutilisation of the provided solutions and continued irresponsible behaviour by a minority of drivers.
In a recent court hearing at Staines Magistrates’ Court, Police Community Support Officer (PCSO) Danielle Carter, 39, admitted to assault by beating, stemming from an altercation with a taxi driver that occurred while she was off duty.
The incident, which took place in Redhill on 1 May 2023, came to light shortly after midnight when a taxi driver, concerned for Carter’s safety, reported her to the police.
The driver had transported Carter to an address in Grantwood Close, where he claimed she assaulted him and caused damage to the interior of his taxi.
Following her arrest, Carter faced charges of assault by beating and criminal damage. In court,
she pleaded guilty to the assault charge, resulting in a £1,050 fine. The court, however, chose not to proceed with a separate conviction for the alleged criminal damage.
Superintendent Andy Rundle, Head of Surrey Police’s Professional Standards Department, said:
“Criminal offences committed by our officers and staff simply cannot be condoned. Allegations against any of our officers or staff are always subject to a thorough investigation by our Professional Standards Department to ensure that those who do not meet the high standards expected of them to maintain public trust and confidence are dealt with swiftly and robustly.”
Tamworth Borough Council has revoked the licence of a hackney carriage driver found to have repeatedly breached licensing rules.
The decision came after a hearing on 28 March 2024, where the Licensing Committee scrutinised the driver's record and conduct. The driver faced the Licensing Committee following the accumulation of more than 12 penalty points within a threeyear period, an indicator of repeated violations.
Tamworth’s penalty points system is designed to address instances of misconduct and ensure drivers adhere to the council’s stringent code of conduct and licence conditions.
Investigations into the driver's actions revealed a pattern of concerning behaviour, including the submission of an inaccurate accident report while operating a licensed vehicle. Furthermore, several complaints regarding the driver's conduct had been lodged with the council's licensing team. This pattern of behaviour prompted further scrutiny, leading to the discovery of two additional incidents since August 2023.
Compounding the driver’s woes, the Hackney Carriage Trade Association submitted a petition questioning the driver’s fitness to hold a licence. This move highlighted the community and professional concerns regarding the individual's suitability for the role.
West Berkshire Council has initiated a public consultation regarding the potential increase in taxi fares alongside the introduction of new fouling charges.
The proposal, brought forward by a representative from the taxi sector, advocates for a fare hike of approximately 3.2%. Furthermore, for the first time, the council is considering the implementation of fouling charges across three tariff bands. This proposed change aims to cover the higher expenses incurred from cleaning vehicles outside standard working hours a period that coincides with the taxi trade's peak activity.
During a council executive meeting on 14 March, it was unanimously agreed that this consultation would proceed. Moreover, the council has decided to extend the usual two-week consultation period to three weeks, acknowledging the overlap with the Easter holiday season.
The consultation period is set from 21 March to 11 April 2024.
In a recent safety operation led by Sussex Police's Commercial Vehicle Unit on the A22 East Grinstead, thirty taxis were stopped and scrutinised for compliance.
During the evening operation, a number of vehicles were identified for minor infractions, including low brake performance and worn tyres, with drivers given advice on necessary repairs.
Notably, one taxi was issued a Fixed Penalty Notice due to excessively tinted windows which could impair driver visibility. Additionally, a few taxis were flagged for having faulty lights, necessitating swift repairs to ensure the safety of both drivers and passengers.
The operation was supported by the Sussex Safer Roads Partnership and Mid-Sussex Council, highlighting the collaborative effort to uphold road safety standards. The spokesperson expressed gratitude for the support from these partners.
This initiative is part of ongoing efforts by Sussex Police to ensure that taxi vehicles meet stringent safety standards.
Liverpool City Council's Licensing Officers have taken action against an out-of-area working private hire vehicle (PHV) driver for smoking inside his vehicle, a move that further unveiled several vehicle defects during an inspection.
The incident, which highlighted the council's commitment to enforcing both local and cross-border licensed vehicles, resulted in the driver facing penalties for both the smoking offence and the identified vehicle issues.
Upon investigation, the officers issued a defect notice to the driver, alongside reporting him for the smoking offence.
The silver Vauxhall Corsa was licensed outside of Liverpool. A Liverpool City Council Licensing spokesperson said: “Licensing Officers had cause to speak to the driver of this PHV due to him smoking inside the vehicle.
“However, on inspection of the vehicle, a number of defects were also discovered. Driver is to be reported for the smoking offence as well as being issued with a defect notice.”
In a recent court ruling, Beaufort Minibuses & Taxis Ltd faced substantial fines after the Driver and Vehicle Standards Authority (DVSA) discovered the use of dangerously defective vehicles for school transport.
The court's decision came after DVSA examiners conducted a spot check, uncovering severe safety issues in two 16-seater minibuses operated by the company.
The inspection revealed critical defects, including an emergency exit door that had been intentionally obstructed, sharp edges on seating posing injury risks, and malfunctioning exterior lights. Additionally, one of the vehicles had been operating without a current Public Service Vehicle (PSV) MOT for nine months, and lacked an excise licence for the same duration.
Faced with these findings, Beaufort Minibuses & Taxis Ltd could not provide any justification for the condition of their vehicles. On Tuesday 19 March, the operator, absent from the proceedings, was fined £2,500 for each vehicle's offences.
The court further imposed a victim surcharge of £2,000 and ordered the payment of £313 in costs, culminating in a penalty of £7,313.
Following the DVSA's intervention, Beaufort Minibuses & Taxis Ltd surrendered their operating licence and ceased their business operations.
A DVSA spokesperson said: “The health and safety of school children is of paramount importance, our officers act on information given to us and prosecute serious offenders.”
The Central Motorway Police Group (CMPG) has reported a private hire vehicle attempting a dangerous manoeuvre by turning around on an exit slip road.
The misguided effort, aimed at jump starting a friend's car, has led to the driver being reported for endangering road users.
The CMPG shared an image on social media showcasing the precarious scene: a blue Skoda, adorned with private hire operator signage,
positioned against the flow of traffic on the slip road. With its bonnet open and positioned bumperto-bumper with another vehicle, the scenario left police officers with little choice.
A Central Motorway Police Group (CMPG) spokesperson said via social media: “The Exit slip of a motorway is not the correct place to turn your vehicle around on, facing the wrong way.... even if you are trying to "jump start" a friend!
“Driver reported for this dangerous manoeuvre.”
Liverpool City Council's diligent Licensing Officers have taken swift action against a Wolverhamptonbased private hire vehicle (PHV) found operating within the city with an illegal tyre.
The discovery, made during a routine inspection, led to the immediate suspension of the vehicle's private hire licence.
In addition to the vehicle's suspension, the driver was reported for the offence, highlighting the council's commitment to enforcing road safety and regulatory compliance even when it comes to vehicles licensed outside of their area.
