Nurses Week 2022

issoulian

CELEBRATING NATIONAL NURSES WEEK 2022

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may 8, 2022

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Saluting Western Montana Nurses

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hroughout Montana, nurses help to provide the baseline of care in our communities.

Serving at the front line for public health, there’s no overstating their importance and significance in making our lives as long and healthy as possible.

National Nurses’ Week is an opportunity to thank and give back to nurses everywhere, with specific dates for National School Nurse Day (May 6), National Student Nurses Day (May 12), and International Nurses Day (May 12). The annual event’s conclusion coincides with the anniversary of Florence Nightingale’s birthday.

In tandem with this event, Nurses: The Heart of Health Care celebrates those who choose a career of compassion in the nursing field, and recognizes the dedication of nursing staff across the state of Montana. Ten profiles of outstanding nurses are featured, nominated by their communities for making an extraordinary difference in people’s lives.

From numerous submissions across the state, nine nurses were selected by a panel of local healthcare professionals. This year’s panel of judges includes Linda Barnes, Nursing Program Director at Missoula College; Shaun Stuto, DC; and the Missoulian Staff. The tenth selection, Reader’s Choice, was voted on by the community. Presented in no particular order, these nursing profiles give insight into those who give so much of themselves, and offer thanks for their dedication to a field fraught with obstacles.

A nurse herself, Montanan Becky Kloker, RN, CCM, is also the Unit Man-

ager, Clinical Operations, in the Health Care Management Department of Blue Cross and Blue Shield of Montana. With 25 years of nursing experience, and 13 years at Blue Cross and Blue Shield of Montana, Kloker understands that caring is a critical component of healthcare.

“People become nurses to serve and to help make a difference in the lives of others. I believe that some of the highest qualities and characteristics that nurses possess include integrity, compassion, empathy, and confidence - along with a sense of humor,” says Kloker.

Kloker leads a team of nurses that helps members navigate their personal healthcare journey.

In recent years, the significant impacts from an ongoing global pandemic are becky kloker

undeniable. Nurses are integral to public safety, yet frequently faced with limited resources.

“Nurses have played a vital role throughout the pandemic; whether through emergent care, administering COVID vaccinations, collaborating with the Care Van program, or comforting patients throughout the state. Nurses have been short-staffed, worked long hours, dealt with many unexpected and diverse circumstances, and have continued to be resilient through the pandemic,” says Kloker.

Nurses Week is already a time to recognize nurses and their profession, but since the pandemic it’s crucial to celebrate these invaluable people. Simple gratitude and respect are essential in these times of incredible stress and a constantly evolving health care environment.

“Nurses provide a big, big part in education and support for the patients that

we work with every day on preventative health. And for the future, with some of it being unknown still, that is going to be a big piece of moving forward; to continue to follow some of the recommendations that our medical profession has for us, so that we can continue to do the things that we love to do together as groups,” says Kloker.

This fourth-annual edition of Nurses: The Heart of Health Care is made possible by the Missoulian and the Ravalli Repub-

lic, statewide sponsor Blue Cross Blue Shield of Montana, title sponsor Providence of Montana, and supporting sponsors Bitterroot Health and Village Health & Rehabilitation, Partners in Home Care, Garden City Funeral Home and Crematory, Community Medical Center/Community Children’s and City Brew.

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Bitterroot Health congratulates Hailey Martens, one of western Montana’s TOP 10 nurses. may 8, 2022

Nurses Week

I’ve been an RN for 9 years, and with the Bitterroot Health Urology department and Dr. Clark for over two years! My favorite part about this work is the relationships I’ve made with our patients – I feel so lucky to be a part of their care.

We have the opportunity to address patients’ fears and concerns, give them an exceptional experience, and help them navigate whatever they are facing, whether it is a cancer diagnosis or a kidney stone. It’s truly the most rewarding field of nursing that I have ever experienced!

When patients come to our office I hope they feel validated,

empowered, and dignified! I

am so humbled and honored by this distinction, and am grateful to

n k a y o h u T

Dr. Clark, Dawn, Liz, Shannel, Vicki, Casey, Bethany, and every one of my co-workers here at Bitterroot Health!

to all our nurses. You are our heroes!

1200 Westwood Drive, Hamilton, MT (406) 363-2211 bitterroothealth.org

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THANK YOU

to our amazing nurses!

The quality of care we provide to our residents and families would not be possible without each and every team member. We love our nurses!

JOIN OUR TEAM Scan the code to apply or visit bit.ly/VHRcareers today!

REHABILITATION | LONG-TERM CARE | MEMORY CARE 2651 South Avenue West, Missoula, Montana 59804 | 406-728-9162 | villagehealthcare.com

Community Nursing Inc. d/b/a The Village Health & Rehabilitation complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, sex, age, disability, or any other protected status.

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Austin Walter is striving to be a light in dark times SYDNI GEISLER

austin walter

sydni.geisler@missoulian.com

Austin Walter came to Montana to major in forestry, but his studies ultimately led him in another direction: nursing.

Walter graduated from nursing school in May of 2020 and immediately began making positive impacts on the lives of his patients and their families.

By the time Walter began his nursing career, COVID was in full swing. However, the pandemic hasn’t derailed his desire to continue nursing.

“There’s definitely really tough days,” he said. “I just go back to my motive for being a nurse, just at the core believing that I could be of help to other people.”

Walter is a floor nurse in the cardiac/respi-

ratory unit at Providence St. Patrick Hospital. The cardiac/respiratory medical surgery unit is a 24-hour floor at St. Pats and Walter works in partnership with his fellow nurses to give the best care possible to his patients.

Only a year into his nursing career, Walter received a DAISY nurse nomination. DAISY honors are awarded to nurses who have been nominated by patients and their family members.

“We watched Austin treat our mom with such gentleness and kindness,” said Walter’s nominator. “From his gentle touch to his words of encouragement, as well as his skilled nursing, we felt fortunate to be in his presence.”

“It was a huge honor,” Walter said of the award. “It was a really impactful and meaningful award for me because that patient that passed was my first patient death at the hospital. That was a big moment for me in my nursing career. To hear that the family thought that I was a light during that time for them was really special to hear.”

While nursing hadn’t always been Walter’s dream, he is certain that he is now working where he’s meant to be.

“One of my biggest driving factors in becoming a nurse is I really wanted to be God’s hands and feet in a place where people might be at the darkest time of their lives,” Walter said.

Missoula Health and Rehab would like to thank our nurses for the hard work and dedication provided to our patients.

Laura, APRN Vince, DDCO, RN

Autumn, ADON/ICP, LPN

Carrie, DDCO, RN Beverly, MDS, LPN Doris, DNS, RN

Karen, ALF, RN

Cheryl, RN

Gary, LPN

Jennifer, RN

Erika, LPN

Lindsey, RN Margaret, LPN

Skilled Nursing, Rehabilitation Therapy, Memory Support, Respite Stays, Hospice Services, Supplementary Care Options

3018 Rattlesnake Drive, Missoula, MT 59802 Get Directions • Tel: (406) 549-0988

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Superior nurse for Superior schools SYDNI GEISLER sydni.geisler@missoulian.com

This year’s Reader’s Choice nurse is Barb Jasper.

Jasper, a registered nurse since 1993, accepts this nomination for the second consecutive year; a true testament to the important and compassionate work she does in Mineral County.

As a school nurse, Jasper spends half of her week caring for children and the other half caring for her community as a public health nurse for the Mineral County Health Department. She has been with the health department for nearly 11 years.

“It’s hard to describe a normal day, because every day is different,” Jasper said.

On the days that she is working with the Superior School District, Jasper provides routine health services for children — administering medication, screenings and

assessments are just a few of her duties.

While working at the health department, Jasper assists and conducts immunization services, drive-thru clinics and communicable disease follow-ups. “When you work in a small health department, you do a little bit of everything,” Jasper explained.

Some of the toughest places to work during the pandemic were in the medical field and in schools. Jasper happened to be involved in both of those professions.

“COVID came with a lot of challenges that I never experienced before,” Jasper explained. “It just added a tremendous amount of work in all areas.”

Jasper worked hard to maximize safety for students in order to continue in-person learning. “A school nurse is supposed to

be there to support student health and academic success by making it a healthy, safe environment,” Jasper said.

On the health department side of things, Jasper helped to implement the new technology needed to streamline information that stemmed from the pandemic.

Jasper mentioned that during the pandemic, she worked on “practicing the pause.” Now, as COVID begins to slow, Jasper has begun to use the patience practices that she learned while dealing with the pandemic.

“Take a deep breath and then just keep going,” Jasper said. “I think we are just focused on stepping back and taking a deep breath and re-engaging in everything we had to put on the back burner for a while.”

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Thank you to our Nurses!

barb jasper

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For Hailey Martens, the patient is the boss SYDNI GEISLER

sydni.geisler@missoulian.com

Talk with Hailey Martens for 20 minutes, and you will spend the rest of your day in a good mood.

After deciding a desk job wasn’t for her, Martens volunteered at a children’s hospital in Portland, Oregon, and has been pursuing nursing ever since. “I was amazed by these nurses and everything they did,” said Martens. “I thought, ‘oh my gosh, what if I could do that?’”

Martens attended nursing school in Portland, where she graduated. From there she moved to Arizona and was a home health nurse in a rural area. After a few more moves, Martens found her way to Hamilton.

Martens has been working at the Bitterroot Health Urology Clinic since 2019. “It’s a very intimate specialty,” Martens explained. “We’re asking them to come in, undress, and I’m meeting them for

hailey martens the first time.”

On a day-to-day basis, the urology clinic sees patients dealing with benign diagnoses, like kidney stones or urinary incontinence.

Martens, however, believes that these small diagnoses make a big impact on patients’ daily lives. The clinic also sees patients with more critical conditions, such as bladder or prostate cancer. For those patients, Martens administers chemotherapy and immunotherapy treatments.

“Those patients are very dear to me because we spend a lot of time together,” Martens said. “The patients have a lot of questions. They’re scared, they’re nervous, they’re worried. I’m seeing sides of people that the rest of the world doesn’t get to see. It’s easy to just really deeply care about people.”

Martens has a close relationship with nearly all of her patients.

“I love working with people and then they just become my friends,” she said. Patients of Martens’ often ask how her family, dog and daughter are doing, and Martens knows and respects them just the same.

Martens puts her patients wants and needs at the forefront. She values putting her patients at ease and tells them repeatedly, “you’re going to be a part of this. You’re the boss. This is not my way or the highway, this is us working together.”

Working in urology wasn’t something that Martens actively sought. Instead things just fell into place that way.

“The reason (I chose urology) is because there’s such an opportunity to help people,” Martens said. “I just seem to have found more fulfillment in this specialty than I have in other specialties.”

Carrie Lucy, the comic relief in a tough profession SYDNI GEISLER sydni.geisler@missoulian.com

In middle school, Carrie Lucy volunteered at nursing homes. With a loud voice, she made the perfect bingo caller.

From there, Lucy attended the University of Maine where she volunteered in the university’s Senior Companion Program. She graduated and obtained her nursing degree in 2010.

Lucy, an East Coast native, moved to Missoula just over five years ago.

Since moving to Montana, Lucy has worked at The Village Health & Rehabilitation. She works with subacute patients, long-term residents and in The Village’s memory care unit.

Lucy has worked in acute care, public

health and primary care, but working in nursing homes has brought in another dimension of nursing that she enjoys. “My choice is to work in a long-term care center,” Lucy said. “The bonus is, I get to to also build relationships.”

Lucy had a plethora of nominators for this years’ nurses week. “(Carrie) can tell you that Ted’s been to Iceland and that his parents are from Norway and Iceland,” said one of her nominators.

Making sure that Lucy knows her patients is one of her top priorities on the job.

Working with primarily older patients gives her an interesting look into the lives of others. “We’re working with patients that

haven’t seen, or didn’t see their families for a long period of time,” said Lucy. “It definitely gives you some perspective on life working with people that have endured far more than I have.”

In Lucy’s nomination, her coworkers described her as a flexible, caring and upbeat person. “The first thing you notice about (her) is her laugh,” said Dee Strauss, Lucy’s supervisor at Village. “(She) will rearrange her schedule and work extra if needed.”

Lucy categorizes herself as a lively person, and isn’t afraid to be that way at work as well.

“I feel supported,” said Lucy. “I feel secure with the people I work with, I feel like I have a good team.”

carrie lucy

Nurses Week

Everything you do counts.

Celebrating Nurses Week May 6–12 Our patients count on us when they need us most. And we count on our nurses to provide compassionate, individualized care, knowing that every patient is unique. On behalf of the doctors, staff and administration, we offer you our heartfelt thanks and appreciation.

For everything you do.

Celebrating CMC nurses who are continuing the 100-year legacy of delivering exceptional care.

CommunityMed.org/Nursing Enhanced cleaning, mask requirements and social distancing to help keep you safe.

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Community Medical Center nurse has cared for all walks of life SYDNI GEISLER

kevin jones

sydni.geisler@missoulian.com

Kevin Jones became a licensed nurse in 2005 and has been at Community Medical Center ever since.

With nephrology, allergy immunology, hospice care and, most recently, pediatric pulmonology on his resume, Jones has seen his fair share of change in the nursing world.

“When I first started nursing, I hated change,” he said. “I’ve grown to really appreciate change and that’s why I moved around in a lot of different departments throughout the hospital.”

Jones had intentions of becoming a respiratory therapist, but after visiting his cousin in the hospital and speaking with nurses there, he decided to make the transition to nursing. While the nurses suggested that he should make the switch, he gives credit to his 91-year-old grandmother for pushing him toward the profession.

As a pediatric pulmonologist, Jones works with patients from birth to the age of 21. On a daily basis, he cares for kids with basic asthma, chronic respiratory illnesses and genetic malformations. “I never realized how big [pulomonology] was until I got into it,” Jones said.

Caring for children with illnesses is a challenging venture, one that may not be easy for some.

“Kids are so resilient,” Jones said. “Just because they have a trach and are on a ventilator doesn’t mean that they’re not still a kid and can’t interact and play and do things, it’s just altered.”

Beyond nursing, Jones does his best to act as a liaison between patients and the pulmonology department.

“We don’t have a social worker for our department,” Jones explained. He makes sure that kids have the special equipment that they may need when they are getting

treatment through telehealth and works out ways to get the equipment to the families that require it.

Accepting this nomination is not something that comes easy to Jones. “I hate recognition,” he confessed. “I just like taking care of people. It’s something that is fun and enjoyable to me.”

However, Jones’ colleagues agree that he is more than deserving of this recognition. “[He] is an all-around amazing nurse, co-worker and human being,” said one of his nominators.

COVID has changed a lot of what Jones does daily.

“Health care is a hard area right now, just with everything going on with nursing and shortages, you kind of just have to stay in there, keep your head above water and keep trucking.”

Lindsay Jenkins: Bringing calmness to the chaos SYDNI GEISLER sydni.geisler@missoulian.com

As an ER nurse at Providence St. Patrick Hospital, Lindsay Jenkins spends her days in chaos. However, that’s just how she likes it.

“I’ve always been a nurse who can stay calm in the worst of scenarios,” Jenkins explained. “Trying to bring that calmness to my patient when they’re in the ER can definitely bring a level of comfort to them.”

Jenkins has been an RN for the past 13 years, and her career has been spent working within various units at St. Pat’s.

Before moving to the ER, Jenkins spent time in units like endoscopy, cardiac and respiratory and in-patient rehab.

“I love the ER and I’ll be there for the

foreseeable future,” Jenkins said. “I thrive on being on my toes in the ER and never knowing what will come through the door.”

When COVID started, the ER and the entire hospital began to operate a little bit differently. “I never thought in my nursing career that I would live through a global pandemic,” she confessed. “It was one of those situations that we had never experienced before.”

While the past two years have been challenging with COVID, Jenkins said that she could not have done it without her team. “The people that I work with have really made the last two years easier,” she

said. “We’re such a team and it’s kind of like family.”

Jenkins’ nominator credited her for being kind, compassionate and caring; all traits needed for a great nurse. “Lindsay has gracefully navigated these last two years of chaos through her dedication to her craft of caring for those in need,” her nominator mentioned.

Since she was young, Jenkins knew that nursing was the career path that she wanted to go down. “I just always liked to take care of people,” Jenkins said. “It’s rewarding to take care of people.”

lindsay jenkins

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Denielle Richardson: Lifelong NICU nurse at Community Med SYDNI GEISLER sydni.geisler@missoulian.com

“Saved lots of tiny babies.”

Those five words were all it took for Denielle Richardson to be nominated as one of this year’s nurses during Nurses Week 2022. Just how many babies is a number Richardson doesn’t quite know herself.

“I have no idea how may (babies) I have seen,” Richardson confessed. “I have graduates comes back and have babies (of their own) that I have taken care of. I’ve seen hundreds of babies. Well, thousands of babies.”

Richardson has spent her entire professional nursing career at Community Medical Center. Directly after nursing school graduation in 1992, she started in the neonatal intensive care unit and has never looked back.

While saving babies is a large part of what Richardson does on the job, the specialty also comes with immense loss. Richardson

explained that losing a baby that has been in the NICU for a long period of time is a tremendous loss for not only the families, but for the nursing staff that had spent so much time caring for them.

“There have been a handful of babies in my career that made me question if I could keep doing my job,” Richardson said. “I’ve sworn that I would never become that attached again, then a tiny, fragile, fierce fighter comes along and steals my heart.”

Richardson, her husband and three kids are all Montana-grown. One of her children is following in her footsteps; pursuing a degree in nursing at Montana Tech right now. She hopes that she has played a role in bringing up the next generation of caring NICU nurses.

In the NICU, nurses become family to newborns and parents, Richardson said.

The NICU has always had a strict visitation

policy, these policies only intensified during COVID-19.

During the peak of the pandemic, only one parent was allowed in the NICU to see their baby. Currently, as COVID is fading, the mother and one other support person is allowed in the NICU. “We spend time talking to parents on the phone and we spend time trying to FaceTime with parents,” Richardson said.

“We’re trying to create different ways that (parents) can still bond with their babies without being with them.”

Richardson originally went to school to become a pediatrician, but along the journey, she transitioned to nursing. “I always tell the girls at work that I think about what I want to be when I grow up, and there’s nothing else I can think that I would want to do,” Richardson said. “I don’t want to be away from the bedside.”

Jessie Martin: No stranger to a challenge SYDNI GEISLER sydni.geisler@missoulian.com

Jessie Martin’s first career was in veterinary medicine, but after having kids, she knew that caring for others, instead of animals, is what she really enjoyed.

“I think it was just the next venture for me,” said Martin, the employee health coordinator and RN at Community Medical Center in Missoula.

Since switching to her second career in 2017, Martin has been working at CMC. As an employee health coordinator, her patients are her fellow health care workers.

Martin deals directly with the health and well-being of her coworkers on a daily basis.

“My role is to help our employees and advo-

cate for them when they have anything medical going on. I help them navigate through challenging times in their lives,” said Martin.

“Jessie has a heart that is two sizes too big,” said Jayne Lowery, Martin’s supervisor at CMC. “She has an endless capacity to listen to those who are in need.”

The pandemic drastically changed what Martin does on a day-to-day basis.

Martin was the point of contact for any employee with COVID-related exposures, positive tests and vaccine questions. When vaccination opened up to the Missoula community, she helped organize and administer more than 13,000 vaccines to the public.

With the ever-changing guidance from the CDC, health department and CMC, Martin has to adjust every day.

“I don’t mind a challenge, let’s put it that way,” said Martin. “I thrive in those challenging environments and I’m not opposed to change.”

Staying in this profession, even after a tough couple of years, seems to not be an issue for Martin. She feels as if she became a great resource to CMC staff members and families during the pandemic. “I became the person that somebody could call and say, ‘hey, let’s ask Jessie what the current guidance is.”

denielle richardson

jessie martin

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Patricia Kelly: A nurse all over the world

patricia kelly

SYDNI GEISLER sydni.geisler@missoulian.com

When Patricia Kelly retired from 25+ years of active duty military service in 2012, her love for nursing didn’t stop.

“I just love people,” Kelly, a registered nurse since 1973, said.

Since Kelly could remember, she knew what she was going to be when she grew up. “I’ve always wanted to be a nurse,” Kelly said. “I just moved forward and did it.”

In Kelly’s journey of nursing, she has received two master’s degrees, a doctorate degree and is a certified Family Nurse Practitioner. Kelly earned her doctorate at the age of 70 and expresses the importance of putting time and money into a lifelong education.

“Education is worth the money, and time in gold,” Kelly said. “It was difficult, but I did

it and that’s what I wanted to do. It’s about getting to the highest rung that you can.”

Kelly’s career in nursing has taken her all around the world. In 1987, Kelly went activeduty in the Army. She nursed in Korea, Germany, Kuwait and Iraq. During her time in Iraq, Kelly nursed Iraqi detainees who were awaiting trial.

She noted that it was an interesting dynamic to work in an area where female medical providers were far from the norm.

“There were only males there,” Kelly explained about the detainees she worked with while overseas. “I had men come in to sick call and they see me and say ‘no, I don’t think I need to be here,’ then they’d leave.”

Now, Kelly works at Arlee Tribal Health.

For Kelly, the patients she sees daily are her

motivation to continue her career in the nursing field even after such a rewarding time in the military. As a tribal member, Kelly works to provide health care services to all Tribal Health eligible patients.

“She is a self-motivated individual who gives unselfishly to her patients,” said Kelly’s nominator. “ She is a role model to me and those that she comes in contact with.”

It doesn’t look like Kelly has plans to stop nursing any time soon. “Like any seasoned nurse, we love to take care of people and make sure that we do the best we can to get them to live a full and productive life,” Kelly said. “Right now I’m with my Tribe, so I’m still moving along.”

Holly Little: Climbing the ladder at Providence St. Patrick Hospital holly little

SYDNI GEISLER sydni.geisler@missoulian.com

Holly Little started working at Providence St. Patrick Hospital when she was 21. 17 years later, Little is an assistant nurse manager.

Little, 38, knew that she wanted to be a nurse early on in her life. “I knew exactly what I wanted and went straight for it,” she said.

“I don’t sit still very well,” Little explained about her decision to choose nursing as her profession. “I like that it’s fast-paced and that you’re always learning and that things are always changing.”

5 South, the surgery, pediatrics and infusion unit at St. Pat’s, is where Little currently works. During the peak of the pandemic, 5 South transitioned into the COVID unit. “It was really challenging, especially when it first started because we

just had no idea what we were dealing with,” Little confessed. “It was so scary.”

Little said that for the past couple of years, her unit has focused primarily on COVID patients. “Everything changed on an hourly basis,” she said. “As far as the new procedures or the PPE that we were using, whether it was because it was best practice or because it was maybe just what we had.”

Little also mentioned that, at the moment, COVID is not as bad as it used to be in the hospital, and that things are slowly getting back to normal.

Born and raised in Missoula, Little has been on the floor, helping her community, for the majority of her time as a nurse. “I’ve worked with a lot of the same people for my entire career,” she said. “They’re like my

family. They’re my work family.”

Little credits her colleagues for keeping her in the nursing field during tough times, like COVID-19. “It was really cool to see everybody come together and work as a team and we became stronger because of (COVID),” she said.

Little has climbed up the ladder during her nursing career, recently accepting the assistant nurse manager position. “I started here when I was 21 years old and now that’s the position that I have,” Little explained. “It’s cool to move up like that.”

“Everybody jokes, ‘you’re just meant to be a nurse,’” and Little agrees. “I don’t know what else I possibly would ever be, it’s just kind of who you are.”

THANK YOU Nurses Week

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Nurses Week

Nurses are always on the front lines of health care.

But with COVID-19 – there isn’t a single community in Montana that would have made it through the pandemic without nurses.

Thank you to every nurse – for all you do every day, and for all you have done to help us navigate this crisis.

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