August 2024 Solutions Toolkit

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TOOLKIT SOLUTIONS

OPPORTUNITIES IN CASUAL DINING

Away-from-home consumption is now in-between pre-COVID and COVID levels. Younger consumers continue to lead in away-from-home consumption, with more than a third of Millennials’ and Gen Z’s meals purchased away from home. With the exception of Boomers who mostly make their lunch at home, each generation buys lunch away-from-home at least twice a week on average. Gen Z is the most likely to have purchased dinner away from home, with nearly three days of the week split between eating out and getting dinner to go.

The share of consumers who budget for food is increasing. Millennials and Gen X, who are more likely to be managing family budgets, are more likely to have a food budget than other generations (as are families with kids, in general).

Unsurprisingly with the context of inflation, weekly food budgets have increased by nearly a third compared to 2021. Millennials and Gen Z are now the biggest spenders in terms of weekly food budget, taking the crown from Gen X and Boomers. The younger the generation, the higher proportion they spend on dining out/foodservice.

TECH TIPS

76% of operators say using technology gives them a competitive edge, but many believe their restaurants could do more to keep up on the tech front.

MENU TRENDS

Less is more, when it comes to descriptors

Very few descriptors and even ingredients are among the fastest growing when filtered on new menu items. This demonstrates that new items are leaning less on descriptors than prior items may have. There are likely many drivers to this including ability to pivot if there is a supply chain issue, ability to encourage conversation with waitstaff, or leaning on pictures found on online menus or social media.

Item as flavor remains relevant

We continue to see the relevance of dishes moving from their usual application into broader usages as a hint at a longer-term trend. Think what happened to Nashville hot or even more recently, birria. Many fast-growing flavors among new items like mangonada and London fog fit this theme.

Old isn’t always new (and that’s okay!)

Prior years showcased throwbacks to nostalgic dishes and flavors leveled up – now dubbed “newstalgia” – or taking classic French dishes and making them more approachable. As trends move through the Menu Adoption Cycle they often get watered down; how “old is new” shows up at later stage operators is through simply bringing back old favorites with minimal twists.

Chinese comeback

The latest “old is new” is core Chinese dishes, such as chow mein and moo shu, coming back on menus after years of decline. Younger consumers are less familiar with many Chinese dishes and operators seem to be noting this potential. Regional Chinese dishes like Szechuan have had steady success on Chinese menus and now Hunan is starting to gain.

Keep an eye on Indian, Japanese, and Thai

Hints of Indian cuisine operators trying to figure out how to write menus for a broader audience are showing up. These added menu descriptors show that operators know they are gaining a broader audience, and they are trying to relate lesser-known ingredients and dishes to that audience.

OUT OF THE BOX

Let’s organize To-Go meal packages in a clean, professional, easy- to-use way. Let’s have a great presentation ready for our guests to stop by and pick up. We are seeing this type of organized packaging all across the multiunit operator landscape. Let’s up our game and compete for that revenue!

We have selected inexpensive inner packaging that fits neatly into our To-Go Box and engineered meals that fit well into these containers, all with an eye on profit and ease of execution.

ON-BRAND

Whether you simply build a meal pack with products on your current menu, or take one of our suggestions, organizing the packaging will have your customers coming back more often and will increase your off-site revenue. Customization and branding are easy and inexpensive. Online companies make ordering custom stickers and stamps fast, easy, and inexpensive.

10 TIPS TO BRING IN THE BACKTO-SCHOOL CROWD

The back-to-school season poses many challenges for restaurants. As the lazy days of summer wind down, so do time and money spent on dining out. When students head back to class, schedules change and activities increase, leading families to hunker down at home and causing college students to focus more on studies and less on entertainment. But this season offers opportunities for restaurants, too, from offpremise dining options to diversifying your menu dayparts. At Sysco, we offer a wide range of takeout-friendly ingredients, products and packaging, as well as ideas to ensure success. Here are our tips to make it the best fall yet.

Grab and Go With It

Portable, prepackaged meals that customers can grab and take with them have become an important factor in the success of many fast-casual and independent businesses. Sysco’s versatile lines of packaging make off-premise dining easy. Modern, lightweight Sysco Trendz disposables are designed for greater resistance to grease and moisture, while Sysco Earth Plus containers are made with post-consumer recycled content.

Diversify Your Dayparts

If your customers come in primarily for coffee, place packaged breakfasts, lunches and snacks like Baker’s Source Parfait Muffins close to POS, to drive impulse sales. If you are a lunch spot, upsell packaged dinners, à la carte entrées or preassembled meal kits. Busy parents will appreciate the convenience.

Consider the Back-to-School Snack

Snacking has become big business. According to new research, 80 percent of consumers say they snack at least once a day; snacks are used increasingly to replace a meal; and 57 percent say portability is an important factor. Ask your Sales Consultant about the new Block and Barrel Snack Trays.

Use the Right Foods

Some foods retain their flavor and texture better than others on that ride home from the restaurant. Soups, sandwiches, salads and wraps all make the grade. Short pastas such as cavatappi and penne retain their texture well. Fried foods can go soggy, but Sysco has developed several distinctive french fry products to hold up over time.

Hit the Curb

This growing trend splits the difference between takeout and home delivery by having a server meet the customer in his or her car or at the curb. Use texts to communicate with customers and cut out the middleman. Diners love not having to leave the car, and it’s cheaper than building a drive-through window!

Implement Online Ordering

Diners today expect to be able to order meals online, on either a restaurant’s own app or a third-party website. This is true for takeout and delivery and is even becoming the case for some eat-in dining. The online experience should be seamless, so as not to frustrate customers before they get in the door.

Limit the Selection

Takeout and delivery can be a burden for restaurants. Do your kitchen and customers a favor by creating a separate, limited takeout menu that offers a few selected items those most suitable for takeout.

Make Friends With a Delivery Service

Are you on board with Uber Eats or another version of digital home delivery? Don’t bother trying to fight it; the revolution is here. As millennials are becoming parents themselves, they turn to their phones for everything, including dialing up dinner with no actual dialing or talking involved.

Two Meals for the Price of One

Because economics is a driving force keeping families at home, value and savings should also play an integral role in bringing them back into the restaurant. A limited-time “order a meal, take one home” offer is perfect for the back-to-school season, as busy parents will have one less dish to prepare the following day.

Let Kids Eat Free

Another surefire savings-based concept for back-to-school season is to offer a weekly Kids Eat Free Night. Not only will this attract regular customers back in, it will also bring in new customers willing to try out an untested spot in order to save money.

SEASONAL TRENDS

Time to think about our Fall menu changes. Braised chuck flap, roasted duck, hearty roast beef, chicken fried steak and all those delicious root veggies. Come and talk with our culinary team to develop on-trend and easy to execute dishes for the Fall menu season.

Sweet Savory

NEW

59% OF CONSUMERS ARE INTERESTED IN PURCHASING LIMITED-EDITION

RETAIL ITEMS OR RESTAURANT SPECIALS/LTOS IN

THE FALL

DRIVE TRAFFIC

Datassential asked consumers: For which of the following holidays would you be interested in getting limited-edition retail items or restaurant specials/limited-time offers?

BOOST REVENUE

Once you’ve joined us in the kitchen to take advantage of the best products and culinary trends, let our experts at Restaurant Solutions take the guess work out of creating seasonal LTO and marketing. From cost analysis to design, social media marketing and beyond, we make it easy to impress your customers and drive dollars to your bottom line

FALL INTO FLAVOR

Pretzel Crusted Pork

Ribeye Sandwich, Pretzel Roll, Carrot Sauerkraut
Bavarian Pretzel Sticks with Beer Cheese & Whole Grain Mustard
Braised Short Rib
Sandwich with Red Wine Pickles

Roasted Pork Chop with Mustard Cream Sauce & Butternut Squash

CHEF TAKES

Rye Crusted Salmon, Caramelized Onion
Whipped Potatoes, Pickled Red Cabbage
Cuban Birria Sandwich, Slow Roasted Pork, Smoked Ham, Swiss, Garlic Aioli, Pickles

EASY AS PIE

Mexican Hot Chocolate Tiramisu
Tia Maria Sabayon, Espresso Brittle
Pumpkin Spice Latte Mousse Pie, Fresh Whipped Cream, Candied Citrus
Apple Cranberry Ginger Galette, Warm Spices, Brown Sugar Ice Cream

BUILDING LOYALTY, GROWING BUSINESS

Loyalty programs enhance the customer experience by allowing operators to provide more personalized service and incentivize repeat business. Today, thanks to recent advances in technology, loyalty programs are highly regarded by restaurants and the guests who use them. According to the National Restaurant Association’s new Restaurant Technology Landscape Report, 96% of loyalty and reward program customers say they’re a good way to earn more “bang for their buck,” and 52% say they already participate in them.

LOYALTY CLUB IDEAS

VIP Access to Special Events

Member-Only Dinners: Enjoy exclusive access to themed dinners, seasonal tastings, and chef’s table events.

Priority Reservations: Get the first choice on reservations for the most sought-after events and holidays.

Exclusive Discounts and Offers

Discounted Dining: Receive a percentage off your total bill every time you dine with us.

Monthly Specials: Take advantage of exclusive monthly specials on meals and drinks, crafted just for members.

Complimentary Treats

Welcome Gift: Receive a signature appetizer when you join.

Birthday Surprise: Celebrate your birthday with a free dessert.

Culinary Adventures

Cooking Classes: Participate in quarterly cooking classes with our head chef, including hands-on experiences and recipe takeaways.

Wine and Spirit Tastings: Attend exclusive tastings to discover new wines, craft beers, and unique spirits.

Take-Home Delights

Gourmet Meal Kits: Receive a quarterly gourmet meal kit, complete with premium ingredients and easy-to-follow instructions.

Exclusive Recipes: Access our collection of chef-curated recipes to recreate your favorite dishes at home.

FRESH TRENDS

In the age of mindful eating, salads are a trendsetter packed with today’s hottest innovations. From ethnic inspirations to highly customizable builds, salads deliver the flavor, personalization, and nutrition diners crave. Chefs are cashing in, with salads driving profits and guest satisfaction across dayparts. Their versatility works for breakfast bowls, lunchtime chef specials, and satisfying dinner options. Produce-focused and plantforward, the vibrant colors and fresh flavors make salads Insta-worthy and approachable. It’s time to redefine and maximize their profit potential.

Breakfast salads are hot right now. Consumers crave fresh morning options that energize, like arugula with jammy eggs, bacon, and pickled onions – or crisp greens with smoked salmon and avocado. Don’t sleep on salads with ancient grain bases; top with berries and nuts or sweet potatoes and pumpkin seeds. For a heartier option, poached or soft-boiled eggs or Greek yogurt can add some protein without overwhelming the salad. Customization is nothing new, but it’s dominating the food industry now more than ever. Your salads, their rules. Let diners select greens, veggies, proteins, toppings, and dressings.

FOODIE FUEL

Steak & Arugula Salad

Dried Cherries, Blue Cheese, Avocado, Blackberry Peppercorn Vinaigrette

Winter Greens & Warm Pork Belly Salad

Roasted Acorn Squash Caprese Salad, Fresh Basil, Balsamic Glaze

CHEF TAKES

Shaved Brussel Sprout & Celery Root Caesar

Fall Harvest Salad, Roasted Root Vegetables, Goat Cheese, Raspberry Vinaigrette

Apple & Kohlrabi Salad, Pomegranate, Pepitas, Blue Cheese, Champagne Vinaigrette

MAKE IT SIMPLE

7297424

Il Pane di Villa

Pinsa Crust, Rectangle

Stocked

Pinsa

Stocked

Toma

Stocked

Stocked

Stocked

7314452

Pearl River Bridge

7314166 Ajinomoto 1/5 lb

7313340 Citterio

Superior Drk Soy Sauce MSG Umami Seasoning

Stocked IL, TX, VA and CA 1/1 lb

Stocked IL, TX, VA and CA

7281730

Mini Babybel

Semisoft Cheese Snack 20/1.4 oz

Stocked IL, VA and CA; Non-Stock TX

7271686

Tillamook

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Mini Babybel

Sweet Coppa 6/2.65 lb

Stocked IL, TX, VA and CA

7316340 Bonvallis

Semisoft W. Chdr Snack 20/1.4 oz

Stocked IL, VA and CA; Non-Stock TX

7257526 Les Comtes de Provence

Med Yellow Chddr, Sliced Honey Mustard with 6/32 oz

Stocked IL, TX, VA and CA

7271683

Tillamook

Med Wht Chddr, Sliced 6/32 oz

Stocked IL, TX, VA and CA

5100940 Citterio

Hot Sopressata 3/7.5 lb

Stocked IL, TX, VA and CA

7316363 Amifruit

Balsamic Vinegar 6/8.11 oz

Stocked IL, TX, VA and CA

7301512

Pica y Salpica Cotija Cheese 6/5 lb

Stocked IL, TX, VA and CA

Valencia Almonds 1/11 lb

Stocked IL, TX, VA and CA

7257523 Les Comtes de Provence Provencal Flavored Mus- tard, Honey & Herbs 6/8.11 oz

Stocked IL, TX, VA and CA

7301505

Pica y Salpica Cotija Cheese, Grated 4/5 lb

Stocked IL, TX, VA and CA

Candied Orange Peel 1/2.2 lb

Stocked IL, TX, VA and CA

7257525

Les Comtes de Provence Old Fashioned Mustard 6/7.4 oz

Stocked IL, TX, VA and CA

7301510

Pica y Salpica Oaxaca Cheese, Shred 4/5 lb

Stocked IL, TX, VA and CA

A GAME-CHANGING SHOPPING SOLUTION

Offering a wide range of new Third Party Products to give you more options and flexibility.

WHAT IS MARKETPLACE THIRD PARTY PRODUCTS?

Sysco Shop is expanding offerings so you can source everything you need from one trusted platform with Sysco Marketplace Third Party Products. Explore new third-party suppliers on Sysco Shop and drop-ship their products directly to your business.

WHY SHOP SYSCO MARKETPLACE THIRD PARTY PRODUCTS?

More Assortment & Variety:

Discover an epic array of new products, including diverse multicultural, organic, and local options in varied pack sizes to suit your specific needs.

Seamless Shopping Experience:

Shop new products from our third-party suppliers on Sysco Shop, backed by the same best-in-class shopping experience and customer support.

Convenient Checkout:

Use your current payment terms to make a purchase and view invoices in one convenient location. Available on desktop and mobile devices.

*Please note: There are no cancellations and no returns.

GET ACCESS TO THOUSANDS OF NEW THIRD PARTY PRODUCTS INCLUDING:

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Sysco Solutions Partners

Company Description:

CAKE, a Mad Mobile company, is a fully integrated cloud-based Point of Sale (POS) system specifically built for restaurants. We offer solutions for the entire dining experience. From mobile marketing and waitlist management to point of sale and payment processing, we help our clients grow their business

Value:

CAKE’s easy-to-use Point of Sale system helps restaurants speed up orders, build customer loyalty, and optimize revenue streams, all while improving our client’s bottom line. Customized workflows, on-the-fly menu adjustments, and order entries on one simple screen help accelerate speed of service and keep guests happy. Our advanced mobile technology allows restaurants more ways to connect with their customers and streamline their operations

Advantage:

CAKE is consistently rated the easiest to learn and easiest to use Point of Sale on the market. We outrank competitors in ease of use, quality of support, and value for money. Compared to other Point of Sale systems, our hardware was designed specifically for restaurants to serve customers faster and more efficiently.

Product Offering:

We offer solutions built for all restaurant types, small or large Clients can manage their entire restaurant in one place with integrated online ordering, complete with curbside management and contactless delivery options, waitlist and reservations, contactless payments, and more.

Sysco Solutions Partners

Fisherman automatically creates and manages complete restaurant websites. Our websites are modern, affordable, and integrated to the services needed to run the business, all with nearly zero effort required from the restaurant owner/staff.

A turnkey website in minutes, Fisherman pulls images, reviews & hours of operation automatically

SEO-optimized for visibility, best practices ensure your site gets noticed by customers for online orders & in venue dining

Drive online orders from your website, integrated online ordering from any provider increases business from new & existing customers

Carefree hosting and maintenance, Fisherman takes care of hosting, SSL security and site updates for you

Customizable to your liking; update your content, online menus, and images

Affordable plans at $35 or $50 per month, after a 1-month free trial

No technical expertise required, easy-to-use content editor for nearly instant updates or our customer success team will make the changes for you

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