Nourishing News - Winter 2024

QUARTERLY NEWSLETTER - WINTER 2024

Holiday Catalogue / P4 Nourishing Conversations / P5 Food First Approach in Long Term Care/ P8 Chronicles of a Butterfly Journey Part 2 / P12

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Connecting OVER FOOD THROUGH THE HOLIDAYS

Welcome to the Winter Issue of Nourishing News!

As the temperature drops, we celebrate the art of comfort food, indulging in hearty recipes that warm our souls and bring back cherished memories of family gatherings. From steaming bowls of soup to aromatic baked goods, we delve into the culinary delights that nourish both body and spirit.

Review the multicultural recipes included in Volume 4 of our Nourishing Kitchen as well as the Special Event Menu ideas and recipes.

But winter is not just about food; it’s also a season for reconnecting with loved ones and building caring connections. We explore the power of family traditions, the joy of gathering around a crackling fireplace, and the beauty of creating lasting memories with those we hold dear.

Discover the rituals and traditions that bring comfort and solace during this special time of year with the “Chronicals of a Butterfly Journey” with the O’Neill Centre LTC Home and the “Ask a Foodie” event we held at Schlegel Villages.

This edition of Nourishing News is filled with inspiring stories and practical tips and recipes to make your winter season truly special. We hope this issue brings you warmth, comfort and a renewed appreciation for the joys of home and the love of family.

Warmest regards, Sarah Emmerton Vice President, Healthcare & Senior Living

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Sysco Nourishing News | Winter Issue 2024

Table of Contents 04 05 06 07 08 11 12 17 18 19 20 24

Holiday Catalogue Nourishing Converations - Registration Cheemo Nestle Professional Food First Approach in Long Term Care Campbell’s Chronicles of a Butterfly Journey (Part 2) apetito HFS Synergy Tech Suite Ask a Foodie at Schlegel Villages Special Event Menu 2024 Calendar of Events

Food Quality and Safety Sysco is committed to providing the best selection of fresh fruits and vegetables, while ensuring sustainability, food safety, and traceability throughout our supply chain. Our produce is sourced from local and regional farmers, as well as trusted global suppliers, to bring you a vast array of flavours, colours, and textures that your customers will love.

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Click HERE to view the full toolkit 4

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CANADA’S PEROGIES OF CHOICE A Canadian family-owned company proudly using wholesome ingredients grown by Canadian farmers.

QUALITY

VALUE

CONVENIENCE

• • • • • •

• •

• • • •

Fresh potatoes Aged cheeses Real vegetables Special flour blends Natural spices Flash frozen to lock in flavour

Low food cost Very versatile - breakfast, lunch, dinner, appetizers

Par-cooked Retherm options Variety of flavours and sizes IQF for ease of portioning

GREAT INFLATION FIGHTER Cost Effective, Low Food Cost

RETHERM READY PEROGY

SUZY Q CARTS

CHEEMO Perogies offer healthcare providers a quality and nutritious menu offering that is soft, easy-to-digest and can be enjoyed by: • Long-term care patients • Assisted-living residents • Retirement Living • Staff cafeterias

A Perogy Bar Option: Incorporate choices of protein, vegetables, sauces.

Code: 4910823

PRODUCT DESCRIPTION

SIZE

COUNT

PRODUCT CODE

PRODUCT DESCRIPTION

SIZE

COUNT

PRODUCT CODE

Cheemo Perogies

Potato & Cheddar

Snax Size

360 pcs 15g

2536456

Cheemo Perogies

Potato & Cheddar

Super Size

180 pcs 30g

2534519

Sysco Classic Perogies

Potato & Cheddar

Mini

480 pcs 15g

7130422

Sysco Classic Perogies

Potato & Cheddar

Classic

264 pcs 30g

7130244

Cheemo Perogies

Potato & Cheddar

Bite Size

240 pcs 20g

0811778

Cheemo Perogies

Potato & 3 Cheese

Home Style

160 pcs 34g

3794757

Sysco Classic Perogies

Potato & Cheddar

Buffet Best

360 pcs 20g

7130350

Sysco Classic Perogies

Potato & 3 Cheese

Super Size

264 pcs 30g

7130168

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Extensive CHEEMO Perogies recipe ideas are available at www.cheemo.com Sysco Nourishing News | Winter Issue 2024

BOOST 2.24 NOW! AVAILABLE

®

NEW!

The HIGHEST CALORIE BOOST® nutritional drink.

Available in 3 DELICIOUS FLAVOURS.

1 in 3 community dwelling adults 65 years and older are at risk of poor nutrition1.

Up to 16% of older adults** are identified as malnourished and many others may be identified through nutrition screening and assessment2,3.

Support those at risk with a new option from Nestlé Health Science.

Each 237 ml serving offers: 530 nutrient-rich calories 22 g of protein to help build and maintain muscle

28 vitamins and minerals for complete nutrition 13 g of sugar (40% less than BOOST® Plus)

No artificial colour Gluten-free, kosher, <0.5 g lactose/237 ml serving (Not for individuals with galactosemia)

N U T R I T I O N A L A P P L I C AT I O N S • Inadequate oral intake • Increased energy needs • Weight gain or maintenance

BOOST® 2.24

Format

Vanilla Chocolate Strawberry

24x237 ml tetras

• Fluid restriction • Volume sensitivity • Malnutrition

• During or after cancer

treatment • Medication Pass Program

Nestlé Code

SCC

Sysco Item Code

12538229

00055000206907

7267006

12538280

00055000206860

7266979

12538281

00055000206884

7266958

**Community dwelling. 1. Ramage-Morin PL, Garriguet D. Health Rep. 2013; 24(3), 3 13. 2. Keller H. et al. JPEN.2022; 46(1):141 152.

3. Cereda E, Pedrolli C, Klersy C, et al. Clin Nutr . 2016; 35(6):1282 90. All trademarks are owned by Société des Produits Nestlé S.A., Vevey, Switzerland and used under license. ©2023 Nestlé. All rights reserved. S10-6069

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®

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Food First Approach in Long Term Care Jessica MacDonald NM Season Care Consultant Season Care Dietitian Network What is the Food First Approach?

At Seasons Care, we believe in a Food First Approach. Residents who struggle with food intake may not be getting enough nutrients, therefore, nutrition supplements are often used as a means to combat the risk of malnutrition. The Food First philosophy is based on our firm belief that foods are more enjoyable and satisfying than supplementation, and all measures should be taken to adapt the normal diet to fit the Resident’s individual needs, such as providing foods that are high in protein and nutrient dense. The goal is to have Residents consume something before they leave the dining room.

What is the Food First Approach?

1. A Resident may require additional nutrition due to a wound, weight loss, malnutrition, poor intake, behaviors, etc.

2. The Registered Dietitian (RD) will provide nutrient dense items using High Energy High Protein (HEHP) Intervention such as High Protein Milk, Super Cereal, High Energy High Protein Pudding, or items and snacks based on the Residents’ preferences.

3. If these are not effective on their own, or if the Resident refuses, the RD will then add in a nutritional supplement to enhance the Food First Approach.

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Sysco Nourishing News | Winter Issue 2024

What are the benefits and drawbacks to the Food First Approach?

Like all approaches, there will be benefits and drawbacks to everything.

Benefits: • Food is one of life’s primal and most innocent delights, both satisfying and eternal • Food uses all 5 senses, supplementation does NOT • It connects with all; everyone has to eat A drawback of this approach would be that food and fluid intake in Long Term Care (LTC) can often be challenging due to common medical conditions, such as dementia, Parkinson’s disease and stroke, that may affect one’s ability or desire to eat.

How can we promote the Food First Approach?

Promoting the Food First Approach may be difficult in your Home. You need to look at all aspects of your meal and snack service and how everything is presented to your Residents.

Everything from optimizing the core menu, individual Resident preferences, snacking between meals, your approach, always having options, and your multidisciplinary approach, are all very important.

See below for things that we can do to promote this approach: 2 choice at meal

Communication PSW-FSW-NM-RD

Multidisciplinary Approach

Preferences

Always an Option Appropriate portions - don’t overwhlem residents

Take time to plate - the food needs to look appealing

Good food

Optimizing Core Menu

Promoting Food First Approach

Approach Matters

Snacking Between Meals

Positive Delivery Special Labelled Snacks

Resident feedback

Individual Preferences Approach putting the actual snack in their hand

Ongoing monitoring audits & recipe improvement Production standard recipes & tasting

NM completes upon admission

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How can we promote the Food First Approach over the Holidays?

Here are just a few examples: HEHP Hot Chocolate with Whipped Cream & Cinnamon To a hot cup of hot chocolate, add in a scoop of your protein powder and top it with whipped cream & cinnamon.

HEHP Eggnog Pudding Using a simple instant vanilla pudding recipe, sub eggnog for the regular milk you would use.

Incorporate food in activities that your Home hosts over the holidays Examples of this could be Holiday baking and decorating, offering snacks and refreshments at holiday wreath making, stocking stuffing, Christmas tree decorating, holiday dance and carol singing.

Jazz up the snack cart for the holidays.

If you are using a special cart for snack service, Residents may find it more intriguing and exciting to get a snack. Colour and choices can go a long way in promoting Food First!

Food is to be enjoyed by everyone. It is a time for Residents to socialize and share with fellow Residents, staff, and family. If we work together and offer Food First in a more positive way, we can watch our Resident’s flourish!

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Sysco Nourishing News | Winter Issue 2024

IT’S BACK!

Campbell’s Eating Smart Lentil Vegetable Soup ®

®

© 2023 Campbell Company of Canada

SUPC: 3005598

A hearty blend of zucchini, lentils, butternut squash, carrots and diced tomatoes in a savoury broth seasoned with onion and garlic.

A delicious vegan option you can feel good about serving.

Visit campbellsfoodservice.ca /product/lentil-vegetable/

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Making Every Momen Chronicles of a Butter (Part 2) The Butterfly Approach is designed for dementia care settings and focuses on delivering emotion-based, person centered, care that connects people in a dignified, holistic and human way. The Approach is proprietary to Meaningful Care Matters (MCM), an international company supporting culture change within health and care settings. The Approach appealed to the Responsive Group because of its ability to bridge the emotional isolation captured in its 2017 Empathy video Could a greater miracle take place than for us to look through each other's eyes for an instant.

Scan the QR code to watch the video:

The video portrays the breadth of emotions and tribulations individuals carry inside - often unbeknownst to others - and offers a glimpse of the value of human connectedness, all the more true and needed as a result of the Pandemic.

In this story we listen to, see and celebrate the voices of family, residents and team members of three Ontario Long Term Care (LTC) Homes, operated by the Responsive Group, all of whom recently achieved Butterfly Accreditation, an important milestone in their continuing quest to improve resident quality of life.

by Cristina and Erin H

smells and looks like a home.

In the words of Erin HawkerBudlovsky, Social Worker and Butterfly Project Leader at the O’Neill Centre,]

The journey from person-centered As portrayed in the Spring theory to practice has Summer 2023 issue of Nourishing News, Dundurn Place Care been transformative Centre (in Hamilton), Hawthorne Place Care Centre (in North in so many ways.

York) and The O’Neill Centre (Toronto) each commenced their implementation of the Butterfly Approach during the Covid Pandemic - choosing to undertake a profound, personcentered, culture transformation journey rooted in deep human connections. All three homes now see team members bringing their ‘whole selves’ to work, the gradual breaking down of barriers between team members and residents and the creation of an environment that feels, sounds,

12 NEWS 12NOURISHING Sysco Nourishing News | Winter Issue 2024

“The journey from personcentered theory to practice has been transformative in so many ways. We’ve learned so much about ourselves and each other throughout all of the education, the team building activities, and the engagement of people living in and visiting our home; together we’ve built a stronger foundation of trust and excitement for the Butterfly approach and beyond.

nt Matter™ rfly Journey….

a de Santis - VP Improvement & Innovation, Responsive Group Inc. Hawker-Budlovsky, Butterfly Project Lead, O’Neill Centre LTC Home

Welcome to O’Neill Centre’s Butterfly “Willowvale” Home Area......

Two-way emotions and interactions between team members and residents are what matter most - sentiments are caring and real…….

In the words of frontline team members, a torrent of humanity is unleashed:

Erin’s Bio as shared in the Home Area

Our final accreditation review day was an opportunity to showcase the many changes that have sparked a renewed sense of purpose, passion and people connecting with each other in deeply human ways. The Butterfly light shone bright and true, and we can’t wait to embrace these changes throughout our entire home!”

While each Butterfly home is unique in its look and feel, there are some core essentials which they all share:

Something needed to come loose. I didn’t think that I needed it but now I see. I can breathe and I can live. This place is my 2nd home and I love the people living here. Butterfly gave that to me. It gave me hope.

“Butterfly helps me express feelings of love, and understand [residents’] emotions and feelings.”

“Butterfly is beautiful. We can love now… we love as a profession.” “Finally, I have discovered the best part of me through this project - LOVE. I have so much of it that I want to share, and that makes coming to work enjoyable.”

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And in the words of family members...

Dundurn Care Centre

Hawthorne Place Care Centre

“It really does mean a lot to my mom and I think the other residents here that there’s that sense of caring… It’s quite lovely to watch my mother interact with the staff here because I think in her mind they’ve become family for her, and she really likes them.”

“Someone on staff gave my mother a therapeutic dog, and she’s so attached to that, and it’s really brought her out of her shell. She used to just want to be in her room all the time, but now that she has this little puppy she loves to sit in the hallway or sit in the lounge, interact with it, show it off, and it gives her a sense of purpose… what it’s done for her, in terms of her personality, it’s fantastic.” ....Time is taken.... to spend and savor together.... .... And work gets done.... tasks get completed.... all in a less scripted pace and manner....

Playing Checkers at O’Neill Centre (note: use of uniforms discontinued ahead of Accreditation)

.... With residents sharing purpose and meaningful engagement.... .... And changes to the physical environment accompany the emotional metaphorphosis.... .... Including transformation of “traditional nursing stations” into collaborative spaces... .... All leading up to Accreditation Day for each home.

“I enjoy hearing [the residents’] stories and sharing my stories.”

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“Teamwork makes the dream of person-centered caring work!”

Dancing at Hawthorne Place Care Centre

Community Fundraiseer at Dundurn Place

“Making a moment meaningful is about sharing ideas and laughing together”

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Our “traditional nursing stations” were transformed in collaborative space.

All leading up to Accreditation Day for each home ~ with successful completion of Meaningful Care Matters’ 100-Point Checklist and of up to six hours of observational audits (using QUIS - Quality of Interactions Schedule - methodology) that score how team members engage with residents and attest to quality of life in the home.

Nursing “Station” - O’Neill Centre

Nursing “Station” at Dundurn Place

And now each home continues its journey of learning and culture transformation.

Marking Completion of Dundurn Place’s 100 Point Checklist

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Pure joy at Hawthorne Place on Accreditation Day!

Sysco Nourishing News | Winter Issue 2024

Accreditation becomes the starting point for a new normal of emotionbased, person-centered care where team members bring their full selves to work. In the words of Charity Morrison, Personal Support Worker at Hawthorne Place Care Centre, “allow the person they are caring for to be themselves and have autonomy over their care. It’s taking time to get to know the whole person [their] personality, likes/dislikes, preferences, life stories. [It’s] asking questions that begin with who, how, what, where, why, so that they have a chance to speak their truths.”

Introducing New Appetite Assist Soups Malnutrition is a serious issue, influencing various facets of an individual's life, including their physical health and mental welfare. In healthcare and long-term care facilities, malnutrition is a significant challenge that affects up to 45% of patients and residents.

This challenge often results in the use of costly supplements and contributes to food wastage. At apetito HFS we are committed to supporting a food first approach to tackling malnutrition.

Our ground-breaking nutrient dense range of Appetite Assist Soups are a nutritional intervention intended to combat malnutrition to help meet the dietary requirements of those in need.

Product Name

apetito HFS Code

Sysco Code

* Beef and Barley Soup*

23001

7270079

23002

7270084

Garden Vegetable Soup

23003

7272992

Minestrone Soup

23004

7273005

Cream of Broccoli Soup

23005

7270078

Cream of Mushroom Soup

23006

7270080

Cream of Tomato Soup

23007

7270081

Chicken Noodle Soup

Each soup comes with a minimum of:

Protein

100 kCal

Portion Size

Sodium

150ml

<380mg

5g

*Available early January

Scan here For more information

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Click HERE to view the full video.

Learn more at: sysco.ca/synergy

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Sysco Nourishing News | Winter Issue 2024

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Valentine’s Day

APPETIZER Roasted Red Pepper Soup Red Beet Citrus Salad

MAINS Beef Wellington with Apple & Sage Gravy with Mini Roasted Rosemary Potato & Cinnamon Honey Glazed Carrots Seafood Lover’s Primavera with Mushrooms with Lemon Parmesan Asparagus

DESSERTS Panna Cotta with Blueberries Chocolate Mini Brownies

BEVERAGES Lemon Cherry Cooler Tea of Coffee

Contact your Sysco account representative for the full special events menu toolkit!

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Sysco Nourishing News | Winter Issue 2024

Valentine’s Day Snack Cart Ideas DRINK IDEA: STRAWBERRY MILKSHAKE Tip: Set up a milkshake bar and serve freshly made strawberry milkshakes

SNACK IDEA: CHOCOLATE STRAWBERRIES Tip: Serve some chocolate covered strawberries for a sweet Valentine’s Day treat

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Seafood Primavera INGREDIENTS • 360 g

carrots, sliced

• 360 g

broccoli, cuts

• 252 ml

margarine

• 180 ml

onions, diced

• 22 ml

garlic, minced

• 252 ml

flour, all purpose

• 1.85 L

water

• 1.75 L

milk, 2%

• 90 ml

dry chicken base GF

• 1.35 kg

crab, imitation

• 504 ml

mushroom pieces, canned

• 43 ml

basil, dry

• 43 ml

parsley, dried

• 1.25 kg

pollock fillet, cut in bite size pieces

• 1.35 kg

fettuccine pasta, dry

• 720 ml

parmesan cheese

ADDITIONAL NOTES Add a special touch to meal services with a Valentine’s Day card Activity Tip: Organize a Valentine’s Day card decoration activity. Allow residents to create their own cards for friends and family.

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Sysco Nourishing News | Winter Issue 2024

SERVING SIZE: 180 ml

YIELD: 50

COOK METHOD:

Bake

PREPARATION 1. Steam broccoli and carrots until just tender; drain well.

2. Saute onion in margarine until tender, add garlic; stir to heat through.

3. Add flour to garlic/onion mixture, then stir with whisk until flour is mixed in.

Continue cooking stirring often for about 5 minutes to create a roux.

4. Combine water, milk and base then gradually add to roux, stirring with whisk until incorporated; cook stirring often, until thickened.

5. Add basil, parsley, pollock, crab, mushrooms, carrots and broccoli to sauce.

6. Cook fettuccine as per package instructions.

7. Gently fold pasta into sauce/vegetable mixture; scale into baking pans then sprinkle with parmesan cheese. Bake in oven for 30-40 minutes

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Sysco Nourishing News | Winter Issue 2024