July 2024 Care Home Newsletter by Sarah McNally

Sussex Digital In Reach Team

Embrace the Future with Grants for Sussex Care Providers

We are very excited to share the details of latest grants available to Sussex care providers.

Grants are now available to transform the way you deliver care.

By adopting a Digital Social Care Record (DSCR), you can enhance the quality of care you provide and streamline your operations. Here’s why you should not miss out:

Beneﬁts of Implementing a Digital Social Care Record:

● Eﬃciency at Your Fingertips: Capture information easily at the point of care, allowing more time for what matters most caring for your clients

● Rapid Response: Support staff can react swiftly to changes in clients’ needs, ensuring timely and effective care1

● Secure Sharing: Quickly and securely share vital information between care settings, safeguarding client conﬁdentiality

● Safety First: Minimise risks to client safety with a system that’s always up-to-date and accessible

But that’s not all! Another grant is available for the implementation of the Nobi Light Falls Prevention Technology. This innovative solution is changing the game in fall prevention and response:

Beneﬁts of Nobi Light Falls Prevention Technology:

● Prevention is Better Than Cure: Nobi’s smart lighting reduces falls by 84%, providing a safer environment for your clients

● Swift Assistance: In the event of a fall, Nobi ensures help is on the way within 90 seconds, potentially saving lives

● Empowering Staff: With Nobi, staff are alerted to potential falls before they happen, allowing for proactive care

● Privacy Guaranteed: Nobi respects the privacy of clients, analysing images locally and sharing them based on user preferences

Take the Leap into Digital Care Don’t let this chance slip by.

Enhance your care delivery with these cutting-edge technologies.

Apply for the grants today and step into a future where quality care and innovation go hand in hand.

For more information on how to apply for these grants and to bring these transformative technologies to your care setting, contact us now:

Claire@sussexdigitalteam.co.uk or sarah@sussexdigitalteam.co.uk

Nobi in the spotlight

Care for older adults in a new light

Nobi combines optical care sensors and artiﬁcial intelligence

in a stylish, life-saving lamp that ﬁts seamlessly into any interior.

Find out more about Nobi on either website:

https://www nobi life/en GB

Plexus Care Record

The right information. At the right time. In the right place.

We are working towards a truly integrated health and care system. For that to work, we need our online systems to be able to talk to each other effectively, so clinicians have the right information to help them do their job well. Plexus Care Record connects health and care records for practitioners in Sussex, providing them with the right information at the right time. By connecting digital systems across GPs, hospital and community healthcare services as well as local authorities, Plexus allows practitioners to securely access and update relevant patient information as part of the shared health and care record anywhere anytime. We are inviting clinicians across Sussex to engage with Plexus and gain access to datasets that will support clinical care and diagnoses. Our recent survey of over 300 clinicians at SPFT found that 75% felt

Plexus supported them to make a diagnosis.You can read a full list of health and care organisations that share information into and use the Plexus Shared Care Record here

Plexus Care Record - Sussex Health & Care (ics.nhs.uk)

Seeking 200 Care Homes in Sussex to Roll Out Shared Record - Plexus

We are excited to announce that we are looking for 200 care homes in Sussex to participate in the roll-out of Plexus, our shared record system. Plexus is continuously growing and developing, and in time, it will ensure that health and social care in Sussex are truly connected, providing you with all the information you need with just a click of your mouse.

Plexus is free for providers and includes data similar to GP Connect, with several additional features to enhance care coordination.

If you are interested in joining this initiative, please contact Nada for more details. Together, we can create a more integrated and eﬃcient care system in Sussex.

Nada Wakeford nada@westsussexpartnersincare.org

DSPT DEADLINE

It’s

still n

We are still here to help guide Join us for our online ev Or you can get in touch

Republish your DSPT to ‘Standards Met’ - It’s still not too late!

Thursday 11th July: 1.30 - 2.30pm

If you need support with registering and completing your DSPT or would like a little refresher training to republish, we can help We will support you every step of the way.

If you would like a DSPT Workshop in your area or feel you would benefit from 1:1 support via either a visit or Zoom meeting, please let us know and we will be happy to help.

Claire Badzek claire@sussexdigitalteam.co.uk

care providers to adapt and use.

Based on the highly-successful elearning programme on data security and protection, the package includes all the materials an inhouse trainer will need: presentation materials, handouts, case studies and assessment options. Find out more

There are many advantages of moving to digital care records. Check out the Assured Suppliers list below and book your demonstration to see how they can positively impact your workplace.

Choosing the right solution for your Digital Care Records

Once you have decided to start using digital social care records (DSCRs), you will need to find the right software solution for your organisation.

There are many different options available, so it’s important to take time to consider your needs thoroughly.

Working out what you need

When choosing the right DSCR for your organisation, you need to decide what the system needs to do.

Think about what’s essential and what’s optional.

All assured suppliers offer basic, features, so it’s important to consider what additional features you might need.

See the full list of Assured Suppliers: View the assured solutions list

To find out more about one of the digital social care record systems, visit this YouTube channel to watch a 30 minute demonstration of each solution.

What is Assistive Technology?

Assistive Technology is a term for assistive, adaptive, and rehabilitative devices for people with disabilities and the elderly, or those requiring support for everyday tasks.

Some people can experience diﬃculties performing activities of daily living (ADLs) independently, or even with assistance. ADLs are self-care activities that include toileting, mobility, eating, bathing, communicating, dressing, grooming, and personal device care. Assistive technology can help aid the effects of a disability that may limit the ability to perform ADLs. Assistive technology promotes greater independence by enabling people to perform tasks they are either unable to, or have great diﬃculty accomplishing, by providing enhancements to, or changing methods of interacting with, the technology needed to accomplish such tasks.

Due to assistive technology, some people have an opportunity of a more positive and fulﬁlling lifestyle, with an increase in "social participation", "security and control", and much more.

As an example, assistive technology can be helpful in assisting people who experience challenges writing or typing on a keyboard. They could access voice recognition software instead where voice-to-text technology would ‘type’ what they spoke. The use of technology where text can be magniﬁed or the contrast and brightness changed, can enable those with eyesight impairments to access a wide range of learning and entertainment material as their reading ability is enhanced This of course can help reduce or eliminate isolation, loneliness with a potential increased level of social interaction and enjoyment

The possibilities are endless and the future is digital!

We would like to invite you to a free online webinar where we will explore the beneﬁts of Assistive Technology and how it can help enhance the daily lives of the people you support in Adult Social Care.

CQC Compliant and Conﬁdent -

Elevate Your Data Security Now!

Dear Social Care Providers,

In our mission to provide exceptional support to the people in our care, we must also ensure the security and conﬁdentiality of their information. As you’re aware, the Data Security and Protection Toolkit (DSPT) is a critical component of our governance and accountability measures.

While the 30th June deadline for DSPT republication has passed, it’s important to remember that our obligations to data security extend beyond a single date. The Care Quality Commission (CQC) has introduced a new Single Assessment Framework, which emphasises the need for clear responsibilities and good governance, including adherence to the DSPT standards.

The DSPT is not just a regulatory requirement; it’s a reﬂection of our commitment to the people we support. By republishing your toolkit, you demonstrate compliance with the CQC’s ‘well-led’ domain, showcasing your service’s dedication to high-quality, person-centred care.

We understand that republishing the toolkit can be a complex process, which is why we’re offering free one-on-one support sessions to guide you through it. Whether you prefer an online meeting or a face-to-face conversation, we’re here to help. Our workshops, available both online and in person, will provide you with the latest insights into data security and the DSPT

Call to Action - Take this opportunity to align with the CQC’s standards and reinforce the trust placed in our services. Contact us to arrange your support session or to register for a workshop. Your proactive steps in data security will not only comply with regulatory standards but also fortify the privacy and dignity of the people we support.

Republish your DSPT and join us in setting a benchmark for data protection in Sussex.

ex Care Homes’ Success with Protection Toolkit Compliance

Sussex care homes have achieved a remarkable ith the Data Security and Protection Toolkit (DSPT).

This achievement highlights the dedication and commitment of care home providers in Sussex to ensuring the highest standards of data security and protection. However, it is important to note that the home care sector is not performing as well and is currently lagging behind in DSPT compliance We understand the unique challenges that home care providers face, and that is why the Sussex Digital In Reach Team is here to support them

Home care providers are encouraged to attend one of the many workshops we offer, either in person or online. We also provide one-to-one support, and all our services are free of charge Data and cyber security may seem like distant risks, but small and medium-sized businesses are under attack almost daily In fact, the latest statistics from the Cyber Resilience Centre show that 32% of SMEs suffer attacks every year, and 56% of all reported crime is cyber-related

Our mission is to ensure that every care provider in Sussex, whether a care home or home care service, is equipped with the knowledge and tools to protect their data and maintain the highest standards of security.

in Sussex.

Representing Care Providers in Brighton and Hove and East Sussex

Healthcare Increasingly targeted by Cyber Criminals

Published

on June 21st 2024 by

Iris Steen

The hospitals. It is a sober reminder that all health and care providers must be prepared to deal with cyber-attacks.

On Monday 3 June, Synnovis – a pathology partnership between Guy’s and St Thomas’ NHS Foundation Trust, King’s College Hospitals NHS Trust and SYNLAB – was the victim of a ransomware cyber attack, resulting in interruptions to many of their services. The attack is considered to be one of the worst ever in the UK. The clinical impact of the attack has seen a signiﬁcant reduction in the number of tests which can be processed and reported back to clinical teams. This means so far 1,134 elective procedures and 2,194 outpatient appointments have been postponed at King’s College Hospital and Guy’s and St Thomas since 3 June.

Qilin – the criminal gang responsible for the attack believed to be based in Russia – has now published almost 400GB sensitive stolen data on the darknet site. The data appears to include patient names, dates of birth, NHS numbers and descriptions of blood tests. There are also business account spreadsheets detailing ﬁnancial arrangements between hospitals and GP services and Synnovis. Qilin also claim that they carried out the attack as a ‘protest’ but declined to explain their political allegiance or location. The group says it chose to attack blood test ﬁrm Synnovis deliberately saying: “Our citizens are dying in unequal combat from a lack of medicines and donor blood.” Their claims of political allegiance have been met with cynicism.

The release of this data indicates that Synnovis has not paid any ransom. NHS England, the National Cyber Security Centre, Synnovis and the hospital trusts are working to identify and resolve the issue.

Follow the link for the full article: Healthcare increasingly targeted by cyber criminals - Digital Care Hub

Helping to improve your Cyber Security

Did you know the SECRC exists to help all businesses in the SouthEast to improve their cyber security?

Their newsletter and free membership is open to anyone self-employed or running a small business.

Cyber Security Statistics

• In the last 12 months, 39% of UK businesses identiﬁed a cyber-attack in the last

• In the last 12 months, 83% of these businesses reported phishing attempts, and 26% identiﬁed a more sophisticated attack type such as a denial of service, malware or ransomware attack

• Only 19% of businesses have a written incident management plan for cyber security

• 31% of small and micro businesses hit by cyber-attacks in the last 12 months were attacked at least once a week

• 20% of cyber-attacks on SMEs & microbusinesses in the last year had negative impacts on the impacted business.

• Nearly 50% of all recorded crime in 2022 was for fraud and cybercrime

• Estimates showed there were 4 5 million fraud offences in the Telephone-operated Crime Survey for England and Wales (TCSEW) year ending March 2022, a 25% increase compared with the CSEW year ending March 2020

• Phishing is one of the main methods used to commit fraud.

Learn more: www.secrc.police.uk

• Facebook (CRCSouthEast)

https://www.facebook.com/CRCSouthEast

• Twitter (CRCSouthEast)

https://twitter.com/CRCSouthEast

• LinkedIn (CRC-South-East)

https://www.linkedin.com/company/crc-south-east/

• Instagram (CRCSouthEast)

https://www instagram com/crcsoutheast/

Our Digital Conference 2024

Following the success of last year's digital conference, we are delighted to inform you that we are organising another digital conference on 5th November 2024 at the Brighton Amex Centre.

This event will focus on how technology can improve care and outcomes for people.

Last year's conference was a great success, but this year we aim to make it even better. It will be much more interactive, giving you the opportunity to see technology in action and how it can be used to enhance the lives of the people you support. You will learn how to improve their safety, enrich their quality of life, and enable you and your staff to focus resources where and when needed.

The conference will also cover how to protect your business from cyber attacks and data breaches, how to avoid being scammed, and how to make the most of records integration.

Some of the esteemed speakers who have already agreed to attend our conference include

Amanda Partington Todd, Deputy Director for Adult Social Care at the CQC;

Marianne Davies from Skills for Care;

Katie Thorn from Digitising Social Care;

Chris White from the Cyber Security Centre;

Daniel O'Shaughnessy from Better Security, Better Care;

Lester Aldridge Solicitors, and many others.

K information coming soon.

MS Excel Tools

Thursday 4th July: 11.00 - 12.00pm

Republish your DSPT to ‘Standards Met’ - It’s still not too late!

Thursday 4th July: 1.30 - 2.30pm

Assistive Technology in Social Care

Tuesday 9th July: 11.00 - 12.00pm

Cyber Security and Online Safety for Social Care

Wednesday 10th July: 11.00 - 12.00pm

Republish your DSPT to ‘Standards Met’ - It’s still not too late!

Thursday 11th July: 1.30 - 2.30pm

Join Our Facebook

Join our Sussex Digital In-Reach Team Facebook group.

We will keep you up to date on a variety of topics, such as the latest the news from CQC, discussions, advice, training and up to date information designed for Sussex Care staff and managers.

We would love to have your feedback. Whether it’s good or bad, please drop us a line with how you think we’re doing. Do you have any training ideas or needs we can help with, are there any topics you would like covered in our newsletter or social media posts? Email us to tell us your thoughts. support@sussexdigitalteam.co.uk