Sussex Digital In Reach Team NEWSLETTER
December 2024
FUN FACT
ORAD Santa Tracker was started with a typo!
ery year, millions of children follow Santa’s journey around the world with the NORAD Santa Tracker, which uses military radar to Santa's flight as he delivers gifts to all the good little boys and But not everyone knows that this popular Christmas tradition began over 50 years ago with a typo in a Colorado newspaper ad. 1955, Sears Roebuck & Co. ran an advertisement in a Colorado Springs-area newspaper with a phone number that children could call to speak with Santa. But rather than being a direct line to the North Pole, the misprinted number instead connected to a telephone on the desk of the Continental Air Defense Command's director of operations, Col. Harry Shoup.
Terri Van Keuren, one of Shoup's daughters, recalls that red phone being an important one.
"Only a four-star general at the Pentagon and my dad had the number," Van Keuren told StoryCorps when she and her siblings recently to share the story of how the tracking program began. when the phone rang one day that December, Col. Shoup was surprised when a small voice on the other line asked for Santa. Although initially annoyed by the call, Shoup played along, his children told StoryCorps.
When the calls continued, Shoup began staffing the line with airmen to answer for Santa. On Christmas Eve, the airmen added Santa's sleigh to the glass board in the command center used to track flights over the United States.
"Next thing you know, Dad called the radio station and said, 'This is the commander at the Combat Alert Center, and we have an unidentified flying object. Why, it looks like a sleigh.”
Sussex Digital In-Reach Team: National Award Winners!
We’ve got amazing news to share—our team has been nationally recognised by the Better Security, Better Care Programme, part of the Digital Care Hub! This programme shines a spotlight on the very best in helping care providers boost their data and cybersecurity practices, and guess what? We’re in that spotlight!
We’ve won the Local Support Organisation – Peer-Nominated award! This honour celebrates our dedication to empowering care providers across Sussex with the tools and confidence to enhance their data and cybersecurity practices. It’s a testament to our mission of making technology safe, simple, and transformative for adult social care.
But that’s not all! We’re runners-up in the Supporting Stakeholder Engagement category! This recognition highlights our knack for bringing people together, forging strong partnerships, and ensuring that care providers feel supported as they step boldly into the digital future.
These awards are more than trophies—they’re a celebration of our team’s creativity, hard work, and passion for tackling the challenges of data security and digital care.
A massive THANK YOU to everyone who cheered us on and supported our journey. You inspire us to keep pushing boundaries, driving change, and building a secure, digitally empowered care sector. to many more wins together!
CQC and the DSPT
The Care Quality Commission requires all services to keep data safe and to share it securely
Their new Single Assessment Framework explicitly references the Data Security and Protection Toolkit (DSPT)
Within CQC’s their quality statement on ‘well-led‘ they state: Governance, management and sustainability
We have clear responsibilities, roles, systems of accountability and good governance We use these to manage and deliver good quality, sustainable care, treatment and support We act on the best information about risk, performance and outcomes, and we share this securely with others when appropriate
What this quality statement means
● Data or notifications are consistently submitted to external organisations as required
● There are robust arrangements for the availability, integrity and confidentiality of data, records and data management systems Information is used effectively to monitor and improve the quality of care
Subtopics this quality statement covers
● Roles, responsibilities and accountability
● Governance, quality assurance and management
● Cyber security and data security and protection toolkit (DSPT)
● Emergency preparedness, including climate events
● Sustainability, including financial and workforce
● Data security/data protection
● Statutory and regulatory requirements
● Workforce planning
● External recommendations, for example safety alerts
● Records/digital records
CQC is also introducing a ‘provider portal’ to support the sharing of data with the CQC Care providers will need to ensure that they are able to safely access and share data with this system https://www.digitalcarehub.co.uk/dspt/cqc-and-the-dspt/
FREE IN PERSON TRAINING
In-Person Data Security and Protection Training for Front-Line Staff
From January 2025, care providers in Sussex can access face-to-face Data Security and Protection training for their staff, completely free of charge, thanks to funding from the Digital Care Hub. This course, developed by the Better Security, Better Care programme, supports care providers in meeting the Data Security and Protection Toolkit (DSPT) requirements
The DSPT specifies: 95% of staff must complete annual data protection training
A minimum score of 80% in an assessment is required
Course Overview
Module 1: Staff responsibilities and people’s rights
Module 2: Sharing, recording, and securely disposing of data Module 3: Preventing fraud, scams, and maintaining device and paper record securityModule 4: Managing and responding to data breaches
Assessment: Participants will complete a short assessment to demonstrate understanding
Arrange your training session for January 2025 onwards by contacting us to nada@westsussexpartnersincare.org
Plexus Care Record
Sussex Digital In Reach Team
We are a dedicated team of people, brought together to assist you with all things digital in your care setting. Get in touch today, or visit our website to find out more about what we do, and how we can help. sussexdigitalteam.co.uk
The right information. At the right time. In the right place. We are working towards a truly integrated health and care system For that to work, we need our online systems to be able to talk to each other effectively, so clinicians have the right information to help them do their job well. Plexus Care Record connects health and care records for practitioners in Sussex, providing them with the right information at the right time By connecting digital systems across GPs, hospital and community healthcare services as well as local authorities, Plexus allows practitioners to securely access and update relevant patient information as part of the shared health and care record anywhere anytime.
You can read a full list of health and care organisations that share information into and use the Plexus Shared Care Record here
Plexus Care Record - Sussex Health & Care (ics.nhs.uk)
Seeking 200 Care Homes in Sussex to Roll Out Shared Record - Plexus
We are excited to announce that we are looking for the roll-out of Plexus, our shared record system. Plexus is continuously growing and developing, and in time, it will ensure that health and social care in Sussex are truly connected, providing you with all the information you need with just a click of your mouse.
Plexus is free for providers and includes data similar to GP Connect, with several additional features to enhance care coordination. If you are interested in joining this initiative, please contact Nada for more details. Together, we can create a more integrated and efficient care system in Sussex.
Nada Wakeford nada@westsussexpartnersincare.org
FREE EVENT
Plexus - Shared Care Record for Sussex
Monday 9th December: 11.30am - 12.30pm
What You'll Learn:
Principles of Information Governance (IG):
● Grasp core IG principles, including confidentiality, data protection, and consent
● Understand the critical importance of safeguarding sensitive information in daily care work Staff Training:
● Learn how to implement Role-Based Access Control (RBAC) in alignment with your Standard Operating Procedures (SOPs)
● Receive additional IG training, covering legal responsibilities in accessing health information and the importance of doing so only when directly caring for a service user Reporting and Compliance:
● Understand the steps for reporting any inappropriate use of data
● Reinforce your knowledge through a short quiz at the end of the session Patient Consent and Opt-Out:
● Educate yourself on patient rights concerning consent and opting out of the shared record system
● Learn how to sensitively handle situations when patients choose not to participate Handling Confidential Patient Information:
● Deepen your understanding of what constitutes confidential patient information and the importance of protecting it
● Explore scenarios that require extra care in sharing and managing sensitive information, including the use of NHS Mail
● Review procedures for reporting incidents or breaches in line with the Data Security and Protection Toolkit (DSPT)
Considering eMAR?
Would you like to have valuable information before you commit to a new eMAR system?
Medication Training Company have compiled a ‘snagging’ list of things to know before you start.
Sign up via the link to receive an email with the snagging list and a downloadable PNG as a reply 8 things to look for (and avoid) in an eMAR system: https://reports.medicationtraining.co.uk/no ember-24
Medication Training | Medication Training For Carers and Nurses
We are your local team! We can help!
Over 82% of care providers in Sussex already use digital social care records, making a huge difference for managers and staff If you haven't transitioned yet, what's stopping you?
Time and money are common barriers, but the Digital Social Care programme can help. The Adult Social Care Digital Transformation Fund is available this year to cover costs, and our 'Clock is Ticking' campaign provides guidance on securing funding and choosing the right solution Visit Digital Social Care Records (sussexdigitalteam co uk) for more details and local support
ds save time and money, streamline processes, and improve care quality us, your local team, for help and act now before the funding deadline
digitising your care planning today and experience the benefits.
Adopting Digital Social Care Record (DSCR) will help you enhance the quality of care you provide, and streamline your operations. Book a demo from one of the Approved Suppliers below:
Applications for 2024 Grants have now closed and available funds have been allocated. Benefits of Implementing a Digital Social Care Record:
●Efficiency at Your Fingertips: Capture information easily at the point of care, allowing more time for what matters most—caring for your clients
●Rapid Response: Support staff can react swiftly to changes in clients’ needs, ensuring timely and effective care1
●Secur ding client confidentiality
●Safety accessible
digitalteam.co.uk
to a digital care record system.
Check out the Assured Suppliers list below and book your demonstration to see how they can positively impact your workplace.
Choosing the right solution for your Digital Care Records
Once you have decided to start using digital social care records (DSCRs), you will need to find the right software solution for your organisation. There are many different options available, so it’s important to take time to consider your needs thoroughly.
Working out what you need
When choosing the right DSCR for your organisation, you need to decide what the system needs to do.
Think about what’s essential and what’s optional. All assured suppliers offer basic features, so it’s important to consider what additional features you might need.
See the full list of Assured Suppliers: View the assured solutions list
To find out more about one of the digital social care record systems, visit this YouTube channel to watch a 30 minute demonstration of each solution.
Do you have a DCSR story to tell?
We would love to know your experiences with migrating from one DCSR to another.
● Has the transition been easy?
● Has your old DCSR provider been helpful?
● Was resident information from your old provider, presented in a compatible format for your new provider?
● Have you felt supported by your new supplier with the set up?
Please get in touch and we can use this information to help other Care Providers take a smooth path migrating to a new DCSR.
Email us on: nada@westsussexpartnersincare.org
Care Homes trial facial recognition to improve pain management
acial recognition technology is helping staff at residential and ursing homes in Bedfordshire, Luton and Milton Keynes to provide etter care to patients and reduce reliance on medication ainChek uses a mobile phone app to assess and manage pain evels, based on its recognition of facial expressions. This is articularly useful for residents who are unable to express hemselves verbally, due to illness or disability pilot project in Central Bedfordshire has demonstrated the enefits of the digital tool which assesses pain levels in vulnerable dults, and is now being rolled out across the local area g Social Care (DiSC) programme team at Bedfordshire, Luton and Milton Keynes Integrated Care System (BLMK ICS), researchers say there has been an overwhelming interest from care providers and healthcare staff to expand the offer.
Seven care homes in Central Bedfordshire participated in the pilot, and initial results have been extremely positive, the programme team said In the first three months, 39 users across six care homes conducted 152 assessments – identifying 124 instances of pain. In the first two months alone, the quantity of pain medication used across four homes fell by 55%. This may indicate more accurate and consistent pain assessments, which allow care staff to make more informed pain management decisions
Patricia Coker, senior responsible officer on the Digitising Social Care programme and head of integration (health and adult social care), said: “PainChek supports effective management of pain, and has been shown to improve experience of care and promote better quality of life for our residents. We were keen to assess its viability, scalability and impact for our residents and care providers ”
Louise Norris, deputy home manager at Oak Manor Care Home in Shefford said: “PainChek supports the gathering of information to better support our residents. The information is easy to access and track and it’s a good tool to work with, alongside the GP, to manage pain.”
Clare Steward, Digitising Social Care programme director, said: “It’s already clear that PainChek is helping our care providers to respond more effectively to the needs of their residents, and reducing the use of medication The pilot has now been extended across BLMK to a further 1,000 residents, and an in-depth evaluation at the end of the 12-month pilot will help us decide whether to roll it out further.”
Care homes trial facial recognition tech to improve pain management
Outdated technology in the workplace
The Hidden Business Costs of Outdated Technology
Almost nine in 10 UK businesses continue with basic tasks each day of a failure to update their outdated technology systems.
seem more affordable to keep technologies and only invest in them when the systems or software becomes broken.
business leaders are unaware of the legacy systems can have on nances and outputs.
Cloud technology experts at TelephoneSystems Cloud have named the hidden costs businesses are unknowingly incurring by keeping their old tech in place, rather than upgrading to modern systems Business leaders that fail to understand how legacy systems can hinder growth risk falling behind competitors who have moved more quickly to update systems.Newer technology is usually faster and more efficient while offering greater transparency and collaboration resulting in stronger internal and external business relationships. Staff retention is often higher if a business embraces integrated technologies that enable more progressive working practices with more employees wanting to have the opportunity to work remotely.
A recent study has shown that more than one third of UK workers would quit their job if they were asked to work full time in the office. For those businesses with old, legacy systems which aren’t compatible with remote working, they are running the risk of losing key employees. Inefficient, older systems also increase the likelihood of security breaches, as the technology is not compatible with the latest updates to help prevent advanced cyber attacks.
Here are TelephoneSystems.Cloud
five hidden costs for failing to upgrade to newer technologies:
1. Increased costs - Old technology could be adding hundreds on to energy bills each year – as the legacy systems do not have effective power-saving modes and aren’t as efficient as newer technology is Making the investment into more modern devices may be more costly in the short term, but after replacing offices once filled with old technology, newer versions can make a dramatic difference in energy costs Newer technology is also much less likely to break down compared to the years-old devices This means a reduced cost spent on trying to fix old tech, where replacement parts were much less readily available and cost more than parts for newer systems cost
2.Losing clients - Old, slow technology can cause clients to leave your business in a manner of ways In the digital age, customers are now looking for solid communications, efficient services and high quality work If a business is operating on legacy systems, the slow technology can quickly cause clients to feel as though they aren’t receiving the best servicey, and may take their money to a competitor Inefficient technology which is dated & slow can hold back business & quickly annoy customers who expect the best service
3.Having to say goodbye to staff members - The pandemic has shown to all businesses that many staff members are capable of efficiently working remotely A recent study has shown that more than a third of UK workers would quit their jobs if they were asked to return to the office full time, and not have the opportunity to work remotely Businesses running on old systems risk losing their current employees who wish to have the option to work remotely
4.Security breach risks - If one’s business technology has not been upgraded enough, or cannot operate with modern software, cybersecurity attacks are more likely to occur. No matter the type or size of business, no one is truly safe from hackers. Yet, those who haven’t invested in modern systems are left even more vulnerable from cyber attacks – as their legacy technology is unable to fill the gaps in online security. Having the latest version of technology will allow businesses to be best equipped with the most up-to-date hardware and software protection from security breaches. Old systems are unable to offer the best protection to any threats.
5.Lost opportunities to scale up - UK companies who fail to upgrade their outdated technology cannot be as agile and competitive with other similar businesses. Having legacy systems often comes with difficulties in working as efficiently as customers would expect, and therefore some clients may not even engage in discussions with you, as they see it as a waste of time. For businesses to have any chance of becoming as successful, they must be prepared and ready to scale up Part of this involves having the right equipment and digital systems to manage day-to-day tasks which often come as standard from many of your competitors
Read the full article: The Hidden Business Costs Of Outdated Technology - Ignite Magazine
https://www instagram com/reel/
https://www instagram com/reel/BBC
Take the Digital Maturity Survey
As Technology becomes more popular in the Care industry, it is important to ensure that you have the correct infrastructure in place. Here we have tools to help you assess your current systems and helpful resources to guide you when you need to make improvements.
This free, on line self-assessment tool has been specially designed to help you understand your strengths as well as what might be blocking your way Completing the questionnaire will provide evidence for future funding to be made available to social care providers like you across Sussex to support your digitalisation
This could mean funding towards fast broadband or WiFi coverage, falls prevention equipment, remote monitoring, EMAR, digital care planning system or staff training
We recommend that all care providers complete this 5 minute survey at least once per year. It has been designed to help you understand where you might need to make changes or upgrades to your existing digital infrastructure in order to support the growing number of digital technologies now being used in social care
Social Care Annual Digital Maturity Self Assessment Digital Readiness Survey
Digital Switchover
Transitioning from Analogue to Digital: The UK Telephone Network Evolution
There will soon be a significant shift occurring in the UK telephone network: the transition from analogue to digital technology. This transition, scheduled for completion by December 2025, carries profound implications for communication, access to essential services, and the safety of vulnerable people we support. Traditional analogue landlines are giving way to digital technology, ushering in an era where phone calls will predominantly rely on Voice Over Internet Protocol (VoIP), Digital Voice, or All-IP telephony, rather than the Public Switched Telephone Network (PSTN).
Telecom companies are taking proactive steps to inform customers about the impending migration. However, readiness & potential actions required lie on the shoulders of individuals and organisations alike.
VOIP (or equivalent) and its Benefits - Voice Over Internet Protocol (VoIP) emerges as a pivotal technology in this transition. It enables users to make and receive calls via the internet, offering flexibility across devices such as laptops, tablets, smartphones (through apps), and VoIP-compatible office phone sets. Moreover, VoIP proves cost-efficient for both domestic and international calls, boasting superior call quality over analogue landlines when supported by a robust internet connection.
Risks and Opportunities - For most of us, transitioning to VoIP will be as straightforward as connecting our phone to a broadband router. However, for care providers, this shift necessitates a deeper evaluation of infrastructure, including potential upgrades to broadband capabilities. Notably, the reliance on VoIP raises concerns regarding preparedness for power outages and internet service disruptions, highlighting the need for robust business continuity planning and staff training.
The Impact on Vulnerable Individuals - The transition holds particular significance for the approximately 1.8 million people in the UK reliant on telecare devices for emergency assistance and remote support. Telecom providers, including industry giants like BT and Virgin Media, are spearheading efforts to safeguard the interests of vulnerable customers during this transition. Measures include providing ample notice, defining 'vulnerable' customer groups, and ensuring compatibility of telecare devices with digital services.
Local Authorities and Care Homes - Local authorities are actively collaborating with telecom providers to identify and support vulnerable individuals affected by the transition, while care homes are urged to engage with their telephone providers to prepare for the digital switchover. This includes assessing equipment compatibility and ensuring continuity of services such as CCTV, security alarms, and fire alarms.
Home Care - Supporting Clients - Care providers serving communities play a vital role in raising awareness of the transition with their clients and their families. Some of them may need additional support in order to access the necessary resources, such as mobile networks or battery back-ups.
Conclusion
As we navigate this transformative period in telecommunications, awareness and preparedness are paramount. Collaborative efforts between stakeholders, coupled with proactive measures at individual and organisational levels, will be pivotal in ensuring a smooth transition.
UK transition from analogue to digital landlines - GOV.UK (www.gov.uk) Upgrading landlines to digital technology – what you need to know - Ofcom
Telephone Switchover (sussexdigitalteam.co.uk) View broadband availability - Ofcom Checker title
Help Protect Adult Social Care Services – Join DHSC Pilot
We’re reaching out to invite your organisation to participate in a new pilot programme led by the Department of Health and Social Care (DHSC), focused on safeguarding adult social care services from the growing risk of cyber security incidents. This pilot, set to take place in the South East from October to December 2024, aims to involve approximately 20 adult social care providers.
In recent years, cyber security incidents have disrupted essential health and social care services To counter these risks, we are developing a framework to identify critical suppliers and assess their cyber security preparedness, helping protect the continuity of care
What’s Involved?
● A virtual meeting with your Lead Contact to introduce the trial and identify key participants within your organisation
● A 1-hour introductory webinar to guide you in identifying crucial suppliers and preparing for the workshop.
● A virtual workshop (up to 3 hours for larger organisations, or 1 hour for smaller ones) to assess and prioritise up to 50 of your most critical suppliers, helping us understand their importance to your services.
Why Take Part?
● Strengthen your organisation’s resilience to cyber security risks in the supply chain
● Contribute to shaping national policy by sharing your expertise and insights.
● Enhance support for adult social care providers across the sector
If you’re interested in joining, please let us know by emailing: nada@westsussexpartnersincare.org
We’ll provide additional information to help you get started. Thank you for considering this valuable opportunity to protect and advance adult social care services
Tuesday January 21st 2025: 2.30 - 3.30pm
Cyber Security In Your Care Setting - A Risk Worth Taking?
Are you safe online?
Cybersecurity has never been more essential. Are you confident in your online safety?
Learn how to shield yourself and others from cyber threats.
This session provides a concise exploration of cybersecurity fundamentals, the tactics of cybercriminals, and arms you with practical defence tools.
Don't miss this opportunity to stay informed and protect your organisation from potential threats.
Register now!
Care Workers’ Charity
The Care Workers’ Charity (CWC) is a national organisation dedicated to supporting the UK’s care workers, who tirelessly care for the most vulnerable in society With a mission to ensure care workers are valued, respected, and supported, CWC focuses on three core pillars: advocacy, mental health, and crisis support
Through its workforce advocacy programme, CWC champions fair wages, improved working conditions, and professional recognition for care workers By collaborating with industry leaders, policymakers, and advisory boards, CWC leads the way in advancing policies that empower and protect care workers.
Mental health support is another crucial aspect of CWC’s mission Partnering with Red Umbrella, the charity offers free counselling sessions and Mental Health First Aider training, benefiting hundreds of care workers each year Additionally, in times of crisis, CWC provides direct financial aid, having granted over £6.2 million to more than 12,500 care workers in urgent need
With initiatives like the Care Worker Advisory Board and Professional Care Workers’ Week, CWC brings care workers’ voices into discussions that shape the future of social care
For more information, please visit www.thecareworkerscharity.org.uk.
Address: Hill Place House 55a High Street Wimbledon Village SW19 5BA
Telephone: 01634 723007
Website: www.thecareworkerscharity.org.uk
Blue Light Card
We are the discount service for the emergency services care sector and armed forces, providing our members w of amazing discounts online and on the high street. For members of the Blue Light community can register for 2 access to more than 15,000 discounts from large nation to local businesses across categories such as holidays out, fashion, gifts, insurance, phones, and many more. Register now More about us
oney saving tips for ristmas and beyond!
Christmas can be an expensive time of year, but there things you can do to help you stick to your budget. Did you know, in the UK, £51,000,000 is saved each year by savvy shoppers using discount codes and vouchers? Blue Light Card is a simple way for
From shopping for gifts to connecting with loved ones on social media, we may be more active online in the lead up to Christmas. But did you know that the festive period is also a prime opportunity for cybercriminals to take advantage of the busy online environment?
Here’s how to stay secure over the Christmas and New Year’s period.
Common Christmas scams During the holidays, cyber threats are heightened as more people are shopping, booking holidays and communicating with each other online If you’re online, then these are the key threats to look out for:
Phishing scams: These are fraudulent emails or messages that try to steal your personal and financial information. Watch out for fake Royal Mail or UPS emails for those last-minute presents Fake websites and ads: Misleading sites & adverts designed to trick you into buying online or revealing sensitive information. Malware and ransomware: Malicious software that can infect your devices, leading to data breaches or taking money
Social media scams: Fake giveaways and impersonations that aim to gather personal details
Making sure you’re aware of these threats is the first step in protecting yourself.
Essential tips for staying safe online at Christmas
Shop on reputable websites - Only buy from well-known and trusted retailers Look for the padlock symbol and ’https://’ in the URL to make sure the site is secure
Be cautious with emails and links - Be wary of unsolicited emails and messages, especially those offering deals that seem too good to be true Check the sender and avoid clicking on suspicious links
Use strong and unique passwords - Ensure your passwords are complex and unique for each account A password manager can help you keep track of them securely.
Enable two-factor authentication (2FA) - Add an extra layer of security to your accounts by enabling 2FA This means that a 2nd form of verification, such as a code sent to your phone, is added to make it harder for cybercriminals to gain access.
Update your devices - Keep your operating systems, apps and security software up to date to protect your devices against the latest threats
Use secure payment methods - Credit cards can be safer to use than debit cards for online shopping, as they offer better fraud protection You could consider using secure payment services like PayPal, too
Avoid public Wi-Fi for sensitive transactions - Public Wi-Fi networks aren’t always secure Use a VPN if you need to make transactions or access sensitive information on public networks
Back up your data - Regularly back up important data to an external drive or cloud storage to protect yourself from potential data loss caused by cyber attacks.
Monitor your accounts - Frequently check your bank and credit card statements for any unusual activity Spotting any fraudulent transactions early can help prevent further damage
How to protect your social media presence - Social media activity tends to spike during the Christmas period as people share festive moments and connect with friends and family To protect yourself online:
Review privacy settings: Make sure your social media accounts are set to private and review who can see your posts.
Limit sharing personal information: Avoid posting sensitive information such as your address, travel plans, or details that could be used for identity theft
Be wary of giveaways and promotions: Check that social media giveaways and promotions are legit before taking part Scammers often use these tactics to gather personal information.
How to secure your holiday communications - Many of us use video calls and messaging apps to stay in touch at Christmas. Stay safe by: Using trusted platforms: Stick to well-known, secure communication platforms Enabling encryption: Ensure your messaging and video call apps use end-to-end encryption to protect your conversations from eavesdroppers Being mindful of phishing attempts: Be cautious of unexpected links or attachments sent through messaging apps.
By following these tips, you can protect your online presence and enjoy a secure Christmas and New Year
If you want to report a scam, head to the official GOV
Plexus - Shared Care Record for Sussex
Monday 9th December: 11.30am - 12.30pm
Data & Cyber Security - An Introduction to Learning Resources
Thursday 12th December: 1.30 - 2.30pm
Plexus - Shared Care Record for Sussex
Tuesday 14th January: 11.00am - 12.00pm
Practical IT Skills Workshop - IT Systems and Devices
Wednesday 15th January: 2.30am - 3.30pm
Online Safety and Cyber Security and Adult Social Care
Tuesday 21st January: 2.30am - 3.30pm
Accessible Technology and Problem Solving in Adult Social Care
Wednesday 22nd January: 2.30am - 3.30pm
Communicating through Technology
Tuesday 28th January: 2.30am - 3.30pm
Chatbot Artificial Intelligence - Practical Applications in Social Care
Thursday 30th January: 2.30am - 3.30pm
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We will keep you up to date variety of topics, such as the news from CQC, discussions, advice, training and up to information designed for Sussex Care staff and managers.
Sussex Digital In Reach Team, wish you a very Merry Christmas, and a happy, healthy New Year. We look forward to seeing you, and supporting you and your
Nada Wakeford nada@westsussexpartnersincare.org
Brian Roberts brian@sussexdigitalteam.co.uk
Sarah McNally sarah@sussexdigitalteam.co.uk
Claire Badzek claire@sussexdigitalteam.co.uk
Natasha Fowler natasha@sussexdigitalteam.co.uk
Georgie Ind georgie@sussexdigitalteam.co.uk
Sam Harper sam@harperdigitalskills.co.uk
Or phone us on 07860 630063 www.sussexdigitalteam.co.uk
